Professional Documents
Culture Documents
Supported model
REPAIR MANUAL
RB2T Chassis
Segment: HJ
XBR-65X900B
9-883-597-01
TABLE OF CONTENTS
XBR-65X900B i
CAUTIONS AND WARNINGS
CAUTION!! ATTENTION!!
These servicing instructions are for use by qualified service personnel only. Ces instructions de service sont à l’usage du personnel de service qualifié
To reduce the risk of electric shock, do not perform any servicing other than seulement. Pour prévenir le risque de choc électrique, ne pas faire l’entretien
that contained in the operating instructions unless you are qualified to do so. autre que celui contenu dans le Mode d’emploi à moins que vous soyez
qualifié faire ainsi.
WARNING!!
ALERTE!!
An isolation transformer should be used during any service to avoid possible
shock hazard, in case of live chassis. Afin d’eviter tout risque d’electrocution provenant d’un chássis sous tension,
un transformateur d’isolement doit etre utilisé lors de tout dépannage.
For safety reasons, component level repair of the Power Supply Boards ATTENTION!!
and/or the Inverter Boards is prohibited.
Pour des raisons de sécurité, Interdire de réparer ou remplacer les
composantes dans les blocs d’alimentation et/ou sur les modules d’inverseur.
CAUTION ABOUT THE LITHIUM BATTERY!!
Replace only with the same or equivalent type. Danger of explosion may AVERTISSEMENT AU SUJET
occur if battery is replaced incorrectly. Exposed battery should not be in
contact with water. DE LA PILE AU LITHIUM!!
Ne remplacez qu’avec une pile de type identique ou équivalent. Danger
d’explosion si la pile est remplacée incorrectement. La pile exposée ne
devrait pas être mise en contact avec de l’eau.
XBR-65X900B ii
CAUTIONS AND WARNINGS
SAFETY CHECK-OUT 3. Measuring the voltage drop across a resistor by means of a VOM
or battery-operated AC voltmeter. The “limit” indication is 0.75 V, so
After correcting the original service problem, perform the following safety analog meters must have an accurate low voltage scale. Nearly all
checks before releasing the set to the customer: battery-operated digital multimeters that have a 2 VAC range are
suitable. (see Figure A)
1. Check the area of your repair for unsoldered or poorly soldered
connections. Check the entire board surface for solder splashes To Exposed Metal
and bridges. Parts on Set
The AC leakage from any exposed metal part to earth ground and from all Trouble Light
exposed metal parts to any exposed metal part having a return to chassis,
AC Outlet Box
must not exceed 0.5 mA (500 microamperes). Leakage current can be
measured by any one of three methods.
1. A commercial leakage tester.
Follow the manufacturers’ instructions provided with the tester.
2. A battery-operated AC milliammeter.
Figure B. Checking for earth ground.
XBR-65X900B iii
SECTION 1 - SPECIFICATIONS AND LAYOUTS
BOARD LAYOUT
MAIN BOARD
POWER SUPPLY (BAXF BOARD)
(G7B BOARD)
LD BOARD WIRELESS
LAN CARD
BT MODULE
SMART CORE
XBR-65X900B 1
SECTION 1 - SPECIFICATIONS AND LAYOUTS
WIRE DRESSING
XBR-65X900B 2
SECTION 2 - TROUBLESHOOTING Self Diagnosis
Supported model
Item
1. Verify the TV has the symptom the customer indicated.
2. Check to see if the latest Software is installed.
SELF CHECK
a. If not, install the latest version.
000 RESERVED --------------------- --------------------- --------------------- 00
3. Determine the replacement part required. 000 RESERVED --------------------- --------------------- --------------------- 00
002 MAIN_POWE --------------------- --------------------- --------------------- 00
003 DC_ALERT --------------------- --------------------- --------------------- 00
VIEWING THE SELF CHECK DIAGNOSIS HISTORY 003 AUD_PROT --------------------- --------------------- --------------------- 00
003 HDMI_EQ --------------------- --------------------- --------------------- 00
When an error is detected, the Self Check screen records the number of
003 TU_DEMOD --------------------- --------------------- --------------------- 00
times the error occurred. This is helpful in confirming past occurrences of 004 VLED --------------------- --------------------- --------------------- 00
an error and for determining if an error is intermittent when the customer is 004 LD_ERR --------------------- --------------------- --------------------- 00
not sure what is causing the television to shut down. If the screen displays 005 HFR_ERR --------------------- --------------------- --------------------- 00
Error Count
a “0”, no error has occurred. 005 TCON_ERR 120123132522 120123113645 --------------------- 02
(00-99)
005 P_ID-ERR --------------------- --------------------- --------------------- 00
1. Press POWER to turn on the TV and then turn it off again. 006 BACKLITE --------------------- --------------------- --------------------- 00
007 TEMP_ERR --------------------- --------------------- --------------------- 00
2. Press the following buttons on the Remote Commander within 1 007 FAN_ERR --------------------- --------------------- --------------------- 00
second of each other: 010 EMITTER --------------------- --------------------- --------------------- 00
101 VPC_WDT --------------------- --------------------- --------------------- 00
DISPLAY Channel 5 Volume - POWER 102 MEPS_WDT --------------------- --------------------- --------------------- 00
103 HOST_WDT --------------------- --------------------- --------------------- 00
104 STBY_WDT --------------------- --------------------- --------------------- 00
NOTE: This differs from accessing Service Adjustments Mode (Volume +).
00345 000333 06789
*Format of Error History = YYMMDDhhmmss example 120123132522= Jan 23, 2012 13:25:22 (1:25:22PM)
NOTE: date and time must be set for this to work
XBR-65X900B 3
SECTION 2 - TROUBLESHOOTING
TRIAGE CHART
Use this general Triage Chart to determine what may possibly be causing the error before going out to the customers location.
1. Confirm the symptom from the customer. Red Dot: (Primary) Most likely defective part.
2. Select that symptom from the chart. Blue Triangle: (Secondary) Possible defective part.
3. Bring the primary component listed for that symptom.
4. Follow the associated flowcharts in the Training Manual to isolate the board.
5. Chart Color Code.
MAIN BOARD ▲ ▲ ▲ ▲ ▲ ▲ ▲ ▲ ▲ ▲ ▲
TUNER BOARD ▲ ▲ ▲ ▲
K BOARD ▲
POWER SUPPLY ▲ ▲ ▲
H BOARD
SPEAKER ▲
CAMERA MODULE ▲
MIC MODULE
WIFI ▲
BT MODULE
LD BOARD ▲
LVDS FFC ▲ ▲ ▲
TCON ▲ ▲ ▲ ▲
LCD PANEL ▲ ▲
BACK- SOFT-
POWER POWER LD TCON TEMP
LIGHT WARE
AUDIO
LOCAL I2C
Problem
4K
UNIQUE
(ROGUE/
SCORPIO
4K FRC)
To access the most recent version of the Triage documents for the models listed in this manual, login into the Sony Authorized Service Portal
at http://www.sony.com/asp.
XBR-65X900B 4
SECTION 2 - TROUBLESHOOTING
MAIN BOARD
K BOARD
L
AUDIO
AMP
1 R
HDMI 1 / MHL L
HDMI AUDIO
HDMI 2 /ARC SWITCH A/V AMP
2
HDMI 3 EQ DECODER R
HDMI 4 VIDEO
PROCESS
ETHER
ETHERNET
PHY
LCD PANEL
USB
USB USB
HUB HFR
TCON
USB
CAMERA LED BACKLIGHTS
HUB
HEADPHONES
AUDIO
TUNER OUT
SWITCH AMP
TUNER BOARD DEMODULATOR
UNIT
ADC / DACAMP
VIDEO 1 CVBS
OPTICAL
VIDEO 2 CVBS/COMP AUDIO OUT
LOCAL DIMMING
LD
TUNER
RF
BAXF
SMART CORE
IR RX
MIC WIFI LED’s BT SWITCH
HIR UNIT
HSC2
AC IN POWER SUPPLY
G7B
XBR-65X900B 5
SECTION 2 - TROUBLESHOOTING
CN6401 CN9700
NC 1 NC 28 1 POWER_ON
DIGITAL_STBY 2 18 27 2 AC_OFF_DET
BL_ERR 3 20 26 3 TCON_ON
NC 4 NC 25 4 STBY+3.3V
BL_ON 5 19 20 5 T_CON_VCC12V
GND 6 4 17 6 REG+12V
GND 7 5 16 7 REG+12V
GND 8 6 15 8 REG+12V K BOARD
GND 9 14 NC 9 LDOSLAT
GND 10 13 NC 10 LDOGEMIT CN4561
GND 11 12 NC 11 LD_STBY 12 1 PVDD(AU)
REG12V 12 1 11 12 GND 13 2 PVDD(AU)
REG12V 13 2 10 13 GND 14 3 PVDD(AU)
REG12V 14 3 9 14 GND 6 4 GND
REG12V 15 8 NC 15 LDOSCLK 7 5 GND
REG12V 16 7 NC 16 LDOSWDATA 8 6 GND(AU)
REG12V 17 6 NC 17 GND_LD
T-CON_VCC12V 18 4 2 18 DIGITAL_STBY
T-CON_VCC12V 19 5 5 19 BL_ON
T-CON_VCC12V 20 5 3 20 BL_ERR
T-CON_VCC12V 21 NC
T-CON_GND 22 1
T-CON_GND 23 2 TCON
T-CON_GND 24 NC 22 1 GND
STBY_3.3V 25 4 23 2 GND
T-CON_ON 26 3 NC 3 NC
AC_OFF_DET 27 2 18 4 PWR Power V 12 IN
POWER_ON 28 1 19 5 PWR Power V 12 IN
CN6601 CN2002
VLED_VCC 1 14 14 1 SET_12V
VLED_VCC 2 13 NC 2 SA_REF_L
VLED_VCC 3 12 12 3 GL_CTRL
VLED_VCC 4 11 11 4 LD_ERR
NC 5 NC 10 5 VLED_GND
VLED_GND 6 9 9 6 VLED_GND
VLED_GND 7 8 8 7 VLED_GND
VLED_GND 8 7 7 8 VLED_GND
VLED_GND 9 6 6 9 VLED_GND
SENSE_GND 10 5 NC 10 SA_REF_H
LD_ERR 11 4 4 11 VLED_VCC
GL_CTRL 12 3 3 12 VLED_VCC
NC 13 NC 2 13 VLED_VCC
REG12V 14 1 1 14 VLED_VCC
CN6101
1 AC-N
AC_IN
2 AC-L
G7B
XBR-65X900B 6
SECTION 2 - TROUBLESHOOTING
NO POWER FLOWCHART
No Power
No No
No
No
Power Supply
Main Board*
Board*
*For Part Number information, refer to “Section 4 - Exploded View/Part Number Information” on page 20.
XBR-65X900B 7
SECTION 2 - TROUBLESHOOTING
Protect
Shutdown.
Standby LED
Blinking
10X
8X HEM3Board*
Tuner Board
Yes
2X Power Supply
Board*
No
10X
8X HEM3
See Board
Triage Chart
Yes
3X Main Board*
No
No No No After a while
4X 5X 6X 7X Check ventilation
*For Part Number information, refer to “Section 4 - Exploded View/Part Number Information” on page 20.
XBR-65X900B 8
SECTION 2 - TROUBLESHOOTING
NO VIDEO FLOWCHART
No Video
Locate
Backlights No CN6401 on No No
Zero volts at Zero volts at LCD Panel*
turned on? Power Supply Pin 5? Pin 3?
Board.
No
Unplug LVDS
connector with Test patterns No TCON*
unit off. Turn unit display on (LCD Panel)
back on. screen?
Yes
Main Board*
*For Part Number information, refer to “Section 4 - Exploded View/Part Number Information” on page 20.
XBR-65X900B 9
SECTION 2 - TROUBLESHOOTING
Video Distortion
Lines
Is distortion Yes Improper or No
Vertical lines Yes move when Yes
across entire missing colors? wide-mode Main Board*
or bars?
screen? changed?
No Yes No No
TCON*
Main Board*
(LCD Panel)
Yes
Any horizontal LCD Panel*
lines?
No
No
Yes
More than 1 TCON*
vertical band? (LCD Panel)
*For Part Number information, refer to “Section 4 - Exploded View/Part Number Information” on page 20.
XBR-65X900B 10
SECTION 2 - TROUBLESHOOTING
NO 3D VIEWING
3D Not Working
Double images No
displayed on Main Board*
screen?
Yes
Yes No
Bluetooth
3D OK
Board*
*For Part Number information, refer to “Section 4 - Exploded View/Part Number Information” on page 20.
XBR-65X900B 11
SECTION 3 - REPAIR INFORMATION
2. Locate and remove the screws as shown to detach the Right and
Left Stand.
4. Locate and remove all screws from the Rear Cover.
XBR-65X900B 12
SECTION 3 - REPAIR INFORMATION
5. Release all upper clips from the Rear Cover and lift as shown to detach. 4. Locate and remove all screws from the Main Board, then lift as shown
to detach.
Main Board
5. Install the new Main Board and/or Tuner Board, screws and
REPLACING THE MAIN BOARD AND TUNER BOARD all connectors.
6. Update the Software.
The Main Board and Tuner Board used in this model are available for
repair. For Part Number information refer to Section 4 - Exploded View/Part After ALL repairs UPDATE the SOFTWARE to the latest version.
Number Information on page 20. Instructions are included with the Software package on the Sony
Authorized Service Portal website.
1. Slide the Side Bracket as shown to detach from the Main Board.
a. Insert the USB device with the latest Software into the TV.
8. When the DIGITAL Menu appears, press 2 until 002 MODEL category
displays.
9. Press 1 until 001 DEST item displays.
3. Remove all screws and release the Tuner Board from the Main Board DIGITAL SERVICE
as shown to detach. 002 MODEL
001 DEST ATSC_UC_BASE
Tuner Board
XBR-65X900B 13
SECTION 3 - REPAIR INFORMATION
10. Select the correct destination of the TV, press 3 to increase or 6 15. Locate the Serial Number for the TV on the side of the Rear Cover.
to decrease the data value (Use the table below for reference).
MODEL NO
Model Name Destination Data Value
XBR-65X900B
XBR-65X900B US/CND ATSC_UC_BASE
SERIAL NO
11. Press MUTING then 0 to save the changes. 5000001
*1 SerialNumber
13. Press 3 until the model displayed matches the model of the TV.
CAUTION: The Model Name can only be selected once. Be sure
to verify the information is correct before saving the changes. 18. Press to display the Serial Number input screen.
14. Press MUTING then 0 to save the changes. DIGITAL (MODEL) SERVICE
SerialNumberEdit
*1 SerialNumber
DIGITAL SERVICE Please Input serial number
002 MODEL (0000000-99999999)
_______
002 MODELNAME XBR-65X900B
CAUTION: The Serial Number can only be selected once. Be sure
WRITE
to verify the information is correct before saving the changes.
XBR-65X900B 14
SECTION 3 - REPAIR INFORMATION
19. Enter the Serial Number of the TV. 24. Clear the Self Check screen.
NOTE: If the incorrect Serial Number is entered, press RETURN a. Press POWER to exit Service Mode.
to go back to the Serial Number input screen and re-enter
b. Press the following buttons on the Remote Commander within
the correct number.
1 second of each other:
20. Press to save the Serial Number. Info i + Channel 5 Volume - POWER
25. Cycle AC Power (Unplug and plug AC Cord from the outlet).
23. Press MUTE then 0 to save the changes.
DIGITAL SERVICE
002 MODEL
006 VAR_TYPE STD
WRITE
XBR-65X900B 15
SECTION 3 - REPAIR INFORMATION
REPLACING THE K BOARD 3. Locate the Sheet Insulation and lift as shown to detach.
1. Locate and disconnect connectors from K Board, then remove all screws
and lift to detach.
K Board
4. Install the new Power Supply Board, Sheet Insulation, screws and
connectors.
2. Install the new K Board, screws and connectors. 5. Update the Software.
After ALL repairs UPDATE the SOFTWARE to the latest version.
Instructions are included with the Software package on the Sony
Authorized Service Portal website.
REPLACING THE POWER SUPPLY BOARD a. Insert the USB device with the latest Software into the TV.
1. Remove the Stopper, PSU screw and lift to detach from b. Press POWER to turn on the TV.
Power Supply Board. c. Wait until the Software update is complete and the TV turns OFF.
XBR-65X900B 16
SECTION 3 - REPAIR INFORMATION
REPLACING THE CAMERA MODULE 4. Locate the Speaker Box, MFS to remove all screws from the Brackets, RC.
1. Locate the Camera Module on the upper side of the LCD Panel
to remove all connectors and screws, then lift to detach.
2. Locate the Bracket, BRG and remove 2 screws to lift and detach. 7. Remove all screws from the Ornament, SWF and lift as shown to detach.
3. Remove 2 screws from Speaker Box, SWF, then lift to detach. 8. Remove all screws from the Ornament, MFS and lift as shown to detach..
XBR-65X900B 17
SECTION 3 - REPAIR INFORMATION
9. Locate the Loudspeaker to remove 2 screws, then lift to detach. 3. Twist the Smart Core downwards and disconnect connectors.
Then release the clips and detach from TV.
Back Cover
XBR-65X900B 18
SECTION 3 - REPAIR INFORMATION
7. Locate the Mic Unit and lift as shown to detach.
Mic Unit
BT Module
9. Release the Wireless LAN Card and lift as shown to detach it from
the Front Cover.
Wireless
Lan Card
10. Release the Top Cover clips and lift to detach from Bottom Case.
Top Cover
11. Release the HSC2-M Board clip and lift to remove from Bottom Case.
Bottom Case
HSC2-M Board
XBR-65X900B 19
SECTION 4 - EXPLODED VIEW/PART NUMBER INFORMATION
1 2
XBR-65X900B 20
SECTION 4 - EXPLODED VIEW/PART NUMBER INFORMATION
NOTE: The components identified by shading and ! NOTE: The components identified by a red outline and a mark contain confidential
XBR-65X900B mark are critical for safety.
Replace only with part number specified.
information. Specific instructions must be adhered to whenever these components are
repaired and/or replaced. (See Appendix A)
51 56 4-480-119-01 AC COVER
57 4-262-708-04 CLAMPER, CABLE
52
! 58 1-839-679-21 POWER SUPPLY CORD
60 59 4-486-587-01 BRACKET, SC (RIGHT)
60 4-486-586-01 BRACKET, SC (LEFT)
Smart Core
Block
59
53
54
55
56
57
58
XBR-65X900B 21
SECTION 4 - EXPLODED VIEW/PART NUMBER INFORMATION
NOTE: The components identified by shading and ! NOTE: The components identified by a red outline and a mark contain confidential
mark are critical for safety. information. Specific instructions must be adhered to whenever these components are
Replace only with part number specified. repaired and/or replaced. (See Appendix A)
106
110
Bracket,
BRG Right*
XBR-65X900B 22
SECTION 4 - EXPLODED VIEW/PART NUMBER INFORMATION
NOTE: The components identified by shading and ! NOTE: The components identified by a red outline and a mark contain confidential
mark are critical for safety. information. Specific instructions must be adhered to whenever these components are
Replace only with part number specified. repaired and/or replaced. (See Appendix A)
157
156 4-256-454-02 SPACER (G A)
157
157 4-457-451-01 SHEET, THERMAL (BAF)
153
157 ORDER THIS PART WHEN REPLACING THE MAIN BOARD.
153
156 154
154
154
153
Main Plate*
Plate
154
154
154
154
154
155
XBR-65X900B 23
SECTION 4 - EXPLODED VIEW/PART NUMBER INFORMATION
NOTE: The components identified by shading and ! NOTE: The components identified by a red outline and a mark contain confidential
mark are critical for safety. information. Specific instructions must be adhered to whenever these components are
Replace only with part number specified. repaired and/or replaced. (See Appendix A)
203
204 NA LCD PANEL MODULE
FOR LCD PANEL AND TCON BOARD PART NUMBER
206 INFORMATION REFER TO THE LCD PANELS SERVICE MANUAL.
207
205 4-484-957-01 BRACKET, RC (2L CAN)
208 ORDER THIS PART WHEN REPLACING THE LCD PANEL.
206
206 4-531-743-01 BRACKET, RC
209 ORDER THIS PART WHEN REPLACING THE LCD PANEL.
206
213 2-650-770-31 SLIDE, CLAMP
209 ORDER THIS PART WHEN REPLACING THE LCD PANEL.
214 1-858-974-41 SPEAKER BOX MFS (RIGHT)
214
206
210
XBR-65X900B 24
SECTION 4 - EXPLODED VIEW/PART NUMBER INFORMATION
SMART CORE BLOCK NOTE: The components identified by shading and ! NOTE: The components identified by a red outline and a mark contain confidential
mark are critical for safety. information. Specific instructions must be adhered to whenever these components are
Replace only with part number specified. repaired and/or replaced. (See Appendix A)
251
251 4-480-410-01 TOP COVER
252 A-1969-163-A HSC2 BOARD, MOUNTED
254
256
258
257
255
XBR-65X900B 25
SECTION 4 - EXPLODED VIEW/PART NUMBER INFORMATION
307
301
306
302
303 304
305
XBR-65X900B 26
SECTION 4 - EXPLODED VIEW/PART NUMBER INFORMATION
SCREWS NOTE: The components identified by shading and ! NOTE: The components identified by a red outline and a mark contain confidential
mark are critical for safety. information. Specific instructions must be adhered to whenever these components are
Replace only with part number specified. repaired and/or replaced. (See Appendix A)
2-580-639-01 SCREW, +BVTP 4X12 TYPE2 IT-3 Rear Cover (3), Smart Core (1)
2-990-421-41 SCREW (+PSW) (M3X6) Camera Module (2), Main Board (7), K1 Board (4), Bracket RC (6),
Ornament SWF (8), Ornament MFS (6), Ornament TW (4)
4-159-298-01 SCREW, +PSW M4X10 AC Cover (1), Bracket Vesa L (2), Bracket Vesa M (2)
XBR-65X900B 27
SECTION 5 - ACCESSORIES/PART NUMBER INFORMATION
ACCESSORIES AND PACKAGING MISCELLANEOUS
PART NO. DESCRIPTION PART NO. DESCRIPTION
REMOTE COMMANDER
PART NO. DESCRIPTION
XBR-65X900B 28
APPENDIX A: ENCRYPTION KEY COMPONENTS
Encryption key components developed by Sony Corporation contain confidential information and shall be handled under the non-disclosure obligations provided
in the applicable agreement with Sony Corporation (and/or its subsidiary).
As part of this agreement specific instructions must be adhered to whenever a Circuit Board containing encryption key components is repaired and/or replaced
pursuant to the following:
1. In the service manual the Circuit Board(s) containing encryption key components shall be identified with a red outline and a .
2. Only repair boards or components listed in the service manual shall be utilized for replacement and/or repair.
3. Disassembly, decryption or reverse-engineering component(s) is strictly prohibited.
4. Any board in which the Servicer replaces an encryption key component must be placed back into the set it orignally came from and the replaced
defective component MUST BE DESTROYED. Boards cannot be swapped.
5. If a Circuit Board identified with a red outline and a in the service manual is deemed to be defective:
a. and if a core charge is imposed and is covered under the product warranty, the defective un-repaired or modified board MUST BE RETURNED to
Sony.
b. and if the core charge is NOT covered under the product warranty, the defective un-repaired or modified board MUST BE DESTROYED.
6. If a unit is destroyed (such as field scrap), the Circuit Board identified with a red outline and a in the service manual MUST BE DESTROYED.
XBR-65X900B A-1