Professional Documents
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Thank-you for choosing a Hoover washing
machine. We are proud to always offer Environmental conditions
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new, innovative and technologically This appliance is marked according to
advanced products, with a complete range the European directive 2012/19/EU
of home appliances to ensure true on Waste Electrical and Electronic
assistance in your daily routine. Equipment (WEEE).
WEEE contains both polluting substances (which
We suggest you register your product at can cause negative consequences for the
www.registerhoover.com to gain faster environment) and basic components (which can
access to supplementary services solely be re-used). It is important to have WEEE
reserved to our most loyal customers. subjected to specific treatments, in order to
remove and dispose properly all pollutants, and
Carefully read this manual for correct and recover and recycle all materials. Individuals can
safe appliance use and for helpful tips on play an important role in ensuring that WEEE
efficient maintenance. does not become an environmental issue; it is
essential to follow some basic rules:
l WEEE should not be treated as household
Only use the washing machine waste;
after carefully reading these instructions. l WEEE should be handed over to the relevant
We recommend you always keep this collection points managed by the municipality or
manual on hand and in good condition for by registered companies. In many countries, for
any future owners. large WEEE, home collection could be present.
In many countries, when you buy a new
Please check that the appliance is
appliance, the old one may be returned to the
delivered with this instruction manual,
retailer who has to collect it free of charge on a
warranty certificate, service centre address
one-to-one basis, as long as the equipment is of
and energy efficiency label. Also check that
equivalent type and has the same functions as
plugs, drain hose support hook and liquid
the supplied equipment.
detergent or bleach tray (only on some
models) are included. We recommend you
keep all these components. Contents
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1. GENERAL SAFETY in a safe way and understand the
RULES hazards involved.
Children shall not play with the
l This appliances is intended to appliance. Cleaning and user
be used in household and maintenance shall not be made
similar applications such as: by children without supervision.
- Staff kitchen areas in shops, offices
and other working environments; l Children should be supervised
- Farm houses; to ensure that they do not play
- By clients in hotels, motels and with the appliance.
other residential type environments;
l Childrenof less than 3 years
- Bed and breakfast type environments.
A different use of this appliance should be kept away unless
from household environment continuously supervised.
or from typical housekeeping l If
the supply cord is damaged, it
functions, as commercial use by must be replaced by the
expert or trained users, is excluded manufacturer, its service agent
even in the above applications. If or similarly qualified persons in
the appliance is used in a manner order to avoid a hazard.
inconsistent with this it may reduce
the life of the appliance and may l Only use the hose-sets
void the manufacturer’s warranty. supplied with the appliance for
Any damage to the appliance or the water supply connection
other damage or loss arising (do not reuse old hose-sets).
through use that is not consistent l Waterpressure must be between
with domestic or household use 0.05 MPa and 0.8 MPa.
(even if located in a domestic or
household environment) shall not l Make sure carpets or rugs do
be accepted by the manufacturer to not obstruct the base or any of
the fullest extent permitted by law. the ventilation openings.
l Thisappliance can be used by l The OFF condition is reached
children aged from 8 years and by placing the reference mark on
above and persons with reduced the programmes control/knob in
physical, sensory or mental the vertical position. Any other
capabilities or lack of experience different position of such control
and knowledge if they have been sets the machine in ON condition
given supervision or instruction (only for models with programmes
concerning use of the appliance knob).
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l After installation, the appliance l Do not expose the washing
must be positioned so that the machine to rain, direct sunlight
plug is accessible. or other weather elements.
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Protect from possible freezing.
l The maximum load capacity of
dry clothes depends on the l When moving, do not lift the
model used (see control panel). washing machine by the knobs
l To consult the product technical
or detergent drawer; during
specification please refer to the transport, never rest the door on
manufacturer website. the trolley. We recommend two
people lift the washing machine.
Safety instructions l In the event of fault and/or
malfunction, turn off the
l Before cleaning or maintaining washing machine, close the
the washing machine, unplug water tap and do not tamper
the appliance and turn off the with the appliance.
water tap. Immediately contact the
Customer Service Centre and
l Make sure the electrical system only use original spare parts.
is earthed. Otherwise, seek Failure to observe these
qualified professional assistance. instruction may jeopardise
l Please do not use converters, appliance safety.
multiple sockets or extension
cords.
WARNING:
water may reach very high
temperatures during the
wash cycle.
By placing the mark on this
l Make sure there is no water in product, we are confirming
the drum before opening the
compliance to all relevant
door. European safety, health and
l Do not pull on the power cord environmental requirements which
or appliance to unplug the are applicable in legislation for
machine. this product.
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2. INSTALLATION
l Release the power chord and 1
drain hose from the securing
clip at the rear of the machine. A A
B
l Remove the 2 or 4 transportation B A
A
screws (A) on the back and B B
remove the 2 or 4 flat washers,
rubber bungs and plastic spacer
tubes (B) as illustrated in figure 1.
l If the washing machine is built-in,
unscrew the 3 or 4 transportation
screws (A) and remove the 3 or
4 flat washers, rubber bungs and
plastic spacer tubes (B).
l During the removal of the screws
occasionally spacer tubes fall
inside the product, these can be
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remove by tilting the product forward
and recovering them from the floor A
or inside the base of the machine. 3
1 2
l Cover the open transportation
screw holes with the 2 or 4
plastic caps included in the
instruction bag.
B
WARNING:
keep packaging materials
away from children.
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Hydraulic connections 3
l Connect the water hose to the water
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supply tap (fig. 3) only using the hose
supplied with the appliance (do not
reuse old hose-sets).
Setting
l The washing machine should be installed
in its final position such that the water fill
hose is not kinked or trapped. The
corrugated drain hose should be inserted
into suitable drain pipe of between 50 cm
and 85 cm height above the floor using min 4 cm
the curved drain hose support. If an under
max 100 cm
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l Level the appliance using the feet as
illustrated in figure 8: 8
a. turn the nut clockwise to release the
screw;
b. rotate the foot to raise or lower it until it A
touches to the floor;
c. lock the foot, screwing in the nut, until it
tightens against to the bottom of the
washing machine. B
l Plug in the appliance.
WARNING:
contact the Customer Service Centre C
should the power cord need
replacement.
Detergent drawer 9
The detergent draw is split into 3
compartments as illustrated in figure 9:
l compartment "1": for prewash detergent;
l compartment “ ”: for special additives,
softeners, starch fragrances, etc.;
WARNING:
only use liquid products; the washing
machine is set to automatically dose
additives at each cycle during the last
rinse.
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l compartment "2": for washing detergent.
A liquid detergent cup is also included IN
SOME MODELS (fig. 10). To use it, place it
in compartment "2". This way, liquid
detergent will only enter the drum at the
right time. The cup can also be used for
bleach when the “Rinse” program is
selected.
WARNING:
some detergents are not designed for
use in the dispenser drawer but are WARNING:
supplied with their own dispenser that installation faults are not covered by
is placed in the drum directly. the manufacturers warranty.
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3. PRACTICAL TIPS Is a hot wash required?
l Pretreat stains with stain remover or soak
Load tips dried in stains in water before washing to
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reduce the necessity of a hot wash
programme.
WARNING: when sorting laundry, make Save up to 50% energy by using a 60°C
sure: wash programme.
- have eliminated metallic objects such as Following is a quick guide with tips and
hooks or clips, pins, coins, from laundry; recommendations on detergent use at the
- to have buttoned pillow cases, closed various temperatures. In any case, always
zips, tied loose belts and long robe read the instructions on the detergent for
ribbons; correct use and doses.
- to have removed rollers, hooks or clips
from curtains;
- to have carefully read clothing washing
labels; When washing heavily soiled whites,
- to have removed any persistent stains we recommend using cotton
using specific detergents. programs of 60°C or above and a
normal washing powder (heavy duty)
l When washing rugs, bedcovers or other that contains bleaching agents that at
heavy clothing, we recommend you avoid medium/high temperatures provide
the spinning cycle. excellent results.
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4. MAINTENANCE AND l Remove and clean the filter; when
finished, replace it turning it clockwise.
CLEANING The filter handle will be locked when it is
To clean the washing machine exterior, use not possible to turn any further and the
a damp cloth, avoiding abrasives, alcohol handle is horizontal. Smearing a small
and/or solvents. To maintain a good wash amount of liquid soap on the filter seal will
performance we recommend that the soap help refitting.
drawer and pump filters are regularly l Repeat the previous steps in reverse
cleaned. A monthly service wash, using a order to reassemble all parts.
proprietary cleaner is also recommended.
Drawer cleaning
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5. QUICK USER GUIDE 6. CONTROLS AND
This washing machine automatically adjusts PROGRAMS
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the level of the water to the type and
quantity of washing. This system gives a
reduction in energy consumption and a
saving in washing times.
A
Program selection
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l Press to start the selected cycle.
Opening the door
When the START/PAUSE button has
A special safety device prevents the been pressed, the appliance can take
door from being opened immediately few seconds before it starts working.
after the end of the cycle.
Wait for 2 minutes after the wash
cycle has finished and the "Door ADD OR REMOVE ITEMS AFTER THE
Security" light has gone out before PROGRAMMES HAS STARTED (PAUSE)
opening the door.
l Press and hold the START/PAUSE
button for about 2 seconds (some
indicator light and the time remaining
PROGRAMME selector with OFF indicator will flash, showing that the
position machine has been paused).
N.B.: To switch the machine off, turn l After you have added or removed items,
the programme selector to the OFF close the door and press the
position. START/PAUSE button (the programme
will start from where it left off).
l Press the START/PAUSE button to start
the selected cycle. CANCELLING THE PROGRAMME
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time the button is pressed, until h24 - EASY IRON
appears on the display, at which point
This function allows you to minimizes
pressing the button again will reset the
creases as much as possible, eliminating
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delay start to zero.
the intermediate spins or reducing the
- Confirm by pressing the START/PAUSE intensity of the last one.
button (the light on the display starts to
flash). The delay countdown will begin If an option is selected that is not
and when it has finished the programme compatible with the selected
will start automatically. programme then the option indicator
l It is possible to cancel the delay start by light first flashes and then goes off.
turning the programme selector to OFF.
If there is any break in the power supply RAPID / STAIN LEVEL button
while the machine is operating, a special
memory stores the selected programme This button allows you to choose between
and, when the power is restored, it two different options, depending on the
continues where it left OFF. selected programme.
l This option allows you to add one rinse at l This option allows you to choose between
the end of the washing cycle and is useful 3 levels of wash intensity modifying the
for people with delicate and sensitive length of the programme, depending on
skin, for which a small amount of how much the fabrics are soiled (can only
detergent residue can cause irritations or be used on some programmes as shown
allergies. in the table of programmes).
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SPIN SPEED button l The key lock can be simply cancelled by
pressing the two buttons simultaneously
l By pressing this button, it is possible to again or turning off the appliance.
reduce the maximum speed, and if you
wish, the spin cycle can be cancelled.
Digital Display
l If the label does not indicate specific
information, it is possible to use the The display’s indicator system allows you to
maximum spin expected in the program. be constantly informed about the status of
the machine.
To prevent damage to the fabrics, it is
not possible to increase the speed
over the maximum allowed for the 3 4 2 1
programme.
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l When START/PAUSE is pressed on - adjusts the spin speed according to the
the machine with the door closed, the load, thus avoiding any imbalance.
indicator will flash momentarily and then
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illuminate.
5) KEY LOCK INDICATOR LIGHT
The indicator light show that the keys are
If the door is not properly closed, locked.
the light will continue to flash for
about 7 seconds, after which the
start command will be automatically 6) WASH TEMPERATURE INDICATOR
cancelled. In this case, close the LIGHTS
door in the proper way and press This show the washing temperature of the
the START/PAUSE button. selected programme that can be changed
(where allowed) by the relevant button.
l A special safety device prevents the door If you want carry out a cold wash all the
indicators must be off.
from being opened immediately after the
end of the cycle. Wait for 2 minutes after
the wash cycle has finished and the 7) SPIN SPEED INDICATOR LIGHTS
DOOR LOCKED light has gone out before
opening the door. At the end of the cycle This show the spin speed of the selected
turn the programme selector to OFF. programme, you can reduce or omit by the
relevant button.
4) Kg Mode INDICATOR LIGHT (function
active only on Cotton and Synthetics
programmes)
l During the first minutes of the cycle, the
"Kg Mode" indicator will remain on while
the intelligent sensor will weigh the
laundry and adjust the cycle time, water
and electricity consumption accordingly.
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ONE TOUCH l Clever Care – Clever Check-up and Auto-
Hygiene cycles and a troubleshooting
guide.
This appliance is equipped with One Touch
technology that allows you to interact, via
the App, with smartphones based on l Reports – Washing statistics and tips for
Android operating system and equipped a more efficient use of your machine.
with NFC (Near Field Communication)
function.
Get all the details of the One Touch
l Download on your smartphone the functions, browsing the App in DEMO
Hoover Wizard App. mode or go to:
www.hooveronetouch.com
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NEXT TIME – Regular usage
If you do not know the position of
l Every time you want to manage the your NFC antenna, slightly move the
machine through the App, first you have smartphone in a circular motion over
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to enable the One Touch mode by the One Touch logo until the App
turning the knob to the One Touch confirms the connection. In order for
indicator. the data transfer to be successful, it is
essential TO KEEP THE SMARTPHONE
l Make sure you have unlocked your phone ON THE DASHBOARD DURING THESE
(from stand-by mode) and you have THE FEW SECONDS OF THE
activated the NFC function; then, follow PROCEDURE; a message on the
the steps mentioned earlier. device will inform about the correct
outcome of the operation and advise
l If you want to start a washing cycle, load you when it is possible to move the
the laundry, the detergent and close the smartphone away.
door.
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Table of programmes
1)
1
(MAX.) *
2
PROGRAM (see control panel)
(MAX.) 2 1
14' 1 1 1 1,5 1,5 1,5 1,5 2 30°
3)
Rapid 14-30-44 Min. 30' 1,5 2 2,5 2,5 2,5 2,5 2,5 3 30°
Rinse - - - - - - - - -
** 5 6 7 8 9 10 11 12 60°
2)
2)
Whites + Prewash 5 6 7 8 9 10 11 12 60°
2)
Whites 5 6 7 8 9 10 11 12 90°
Customizable setting that interacts with the App on your smartphone and to
download the cycles (see the dedicated section). The factory sets the default
programme Auto-Hygiene, which will sanitize the machine.
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(Only for models with liquid
detergent compartment)
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When only a limited number of
articles have stains which require
treatment with liquid bleaching
agents, preliminary removal of
stain can be carried out in the
washing machine.
Pour the bleach into the liquid
bleach container, inserted into the
compartment marked "2" in the
detergent drawer, and set the
Please read these notes: special programme RINSE.
* Maximum load capacity of dry clothes, When this phase has terminated,
according to the model used (see control turn the programme selector to
panel). the OFF position, add the rest of
the fabrics and proceed with a
normal wash on the most suitable
** STANDARD COTTON PROGRAMMES
programme.
ACCORDING TO (EU) No 1015/2010 and
No 1061/2010.
1) When a programme is selected,
COTTON PROGRAMME WITH A
on the display is shown the
TEMPERATURE OF 60°C.
display shows the recommended
COTTON PROGRAMME WITH A wash temperature that can be
TEMPERATURE OF 40°C. reduced (where allowed) by the
relevant button.
These programmes are suitable to
clean normally soiled cotton laundry and
they are the most efficient programmes 2) For the programmes shown you
in terms of combined energy and water can adjust the duration and
consumptions for washing cotton intensity of the wash using the
laundry. STAIN LEVEL button.
These programmes have been
developed to be compliant with the
temperature on the wash label on the 3) Selecting the RAPID program on
garments and the actual water the knob, it will be possible to
temperature may slightly differ from the select with the RAPID button, one
declared temperature of the cycle. of the three rapid programs
available among 14’, 30’ and 44’.
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Rinse
Programmes selection
This program performs 3 rinses with an
To clean different types of fabrics and intermediate spin (which can be reduced or
various levels of dirt, the washing machine excluded by using the appropriate button) . It
has specific programs to meet every need is used for rinsing any type of fabric, for
of washing (see table of programmes). example after a wash carried out by hand.
Mixed
The washing and rinsing optimise the speed ActivEco 20°C
and rhythm of the drum action and water This innovative programme, allows you to wash
levels. The gentle spin, ensures a reduced different fabrics and colours together, such as
formation of creases in the fabric. cottons, synthetics and mixed fabrics at only
20°C and provides an excellent cleaning
Handwash & Wool performance. Consumption on this program is
This program performs a wash cycle about 40% of a conventional 40°C. cottons
dedicated to the wool fabrics that can be wash.
washed in a washing machine, or the
articles to be washed by hand.
Cottons
Delicates This program is suitable to clean normally soiled
This program has reduced periods of drum cotton laundry and it is the most efficient program
rotation during the cycle and is particularly in terms of combined energy and water
suitable or washing delicate fabrics. The consumptions for washing cotton laundry.
wash cycle and rinses are carried out with a
high level of water to ensure the best
performance. Whites + Prewash
This programme has been designed to
Sport remove the stronger stains from cotton
This programme is specially designed to white clothes. The prewash guarantees the
wash mixed sportswear fabrics that cannot tough dirt removal. Add into compartment
be washed on hotter programmes and is "1" a quantity of detergent equal to 20% of
designed to remove the dirt and staining that used for main wash.
created by participation in sports activities.
Dark Colours Whites
Program designed to mix all dark garments and to An intensive wash. The final spin at
avoid the loss of colour and the formation of creases. maximum speed gives more efficient
We recommend the use of liquid detergent. removal.
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One Touch to clean the drum, remove bad smells and
Customizable setting of the knob that you extend the life of the washing machine.
have to select when you would like to Make sure there is no load in the drum
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transfer a command from the App to the before starting the "Auto-Hygiene" cycle,
machine and to download/start a cycle (see use a proprietary washing machine cleaning
the dedicated section and the user manual agent or powder detergent. Leave the door
of the App for more info). of the machine open at the end of the cycle
In the One Touch option the factory sets as to allow the drum to dry.
a default the "Auto-Hygiene" cycle, made Recommended every 50 washes.
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7. THROUBLESHOOTING AND WARRANTY
If you believe the washing machine is not working correctly, consult the quick guide
provided below which includes some practical tips on how to fix the most common
problems.
l Models with a display: the error is shown by a number preceded by the letter “E”
(example: E2 = Error 2).
l Models without display: an error is shown by a sequence of flashes of every LED.
The error code is shown by the number of flashes followed by a pause of 5 seconds
(example: two flashes – pause 5 seconds – two flashes – repeating = Error 2).
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OTHER ANOMALIES
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The washing machine Make sure the product is plugged into a working supply socket.
does not work / start Make sure power is on.
Make sure the wall socket is working, testing it with another
appliance such as a lamp.
The door may not be correctly closed: open and close it again.
Check whether the required program was correctly selected and the
start button pressed.
Make sure the washing machine is not in pause or time delay mode.
Water leaked on the This may be due to a leak from the seal between the tap, supply
floor near the hose and fill valve; in this case, replace it and tighten the hose
washing machine connections correctly.
Make sure the front filter is correctly closed.
The washing machine The machine is fitted with a detection system that protects the load
does not spin and product from damage if the load is not balanced before spinning.
This may result in:-
• The machine attempts to balance the load, increasing the time of
spin.
• Reduction of the speed of spin to decrease vibrations and noise.
• The spin cycle aborting to protect the machine and load.
If this is experienced remove the load de-tangle it, reload it and
restart the spin program.
This could be due to the fact that water has not been completely
drained: wait a few minutes. If the problem persists, see Error 3
section.
Some models include a "no spin" function: make sure it is not
selected.
Check which options are selected and their effect on the spin cycle.
Excessive detergent can impede the spin cycle, ensure the correct
amount of detergent is being used.
Strong vibrations / The washing machine may not be fully levelled: if necessary, adjust
noises are heard the feet as indicated in the specific section.
during the spin cycle Make sure transport screws, rubber bungs and spacer tubes were
removed.
Make sure there are no foreign objects inside the drum (coins,
hinges, buttons, etc…).
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The use of ecological detergents without If the problem persists or if you suspect a
phosphates may cause the following effects: malfunction, immediately contact an
Authorised Customer Service Centre.
- cloudier rinse drain water: This effect is
tied to the suspended zeolites which do It is always recommended to use original
not have negative effects on rinse spare parts, that are available at our
efficiency. Authorised Customer Service Centres.
- white powder (zeolites) on laundry at
the end of the wash: this is normal, the
Warranty
powder is not absorbed by fabric and
The product is guaranteed under the
does not change its colour.
terms and conditions stated on the
To remove the zeolites, select a rinse
certificate included with the product. The
programme. In the future consider using
warranty certificate must be duly filled in
slightly less detergent.
and stored, so as to be shown to the
Authorised Customer Service Centre in
- foam in the water at last rinse: this
case of need. Proof of purchase must
does not necessary indicate poor rinsing.
be made available at the time of any
Consider using less detergent in future
warranty related repair.
washes.
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