2017 - 2018 CATALOG

218360 Burnham Road, Suite 100

El Paso, Texas 79907
Telephone: 915.595.1935
Fax: 915.595-6619
www.brightwood.edu

Publication Date: 12/12/2017

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TABLE OF CONTENTS
2017 - 2018 Catalog 1 Required Study Time 35
Institution Information 4 Changes in Programs or Policies 35
Mission and Objectives 4 English as a Second Language Instruction 35
History 4 Attendance/Tardiness Policy 36
Equipment 5 Make-Up Standards 36
Facilities 5 Pregnancy Policy 37
Learning Resource Center 5 Student Deployment Policy 37
Accrediting Agencies, Approvals, and Memberships 6 Suspension and Dismissal 37
Administration, Staff, and Faculty 7 Externship/Practicum, Clinical, or Fieldwork 38
Ownership 9 Dropping or Adding Courses 39
Main/Branch/Auxiliary Classroom Locations 9 Program Transfers 39
Catalog Certification 12 Certification, State Board, and National Board Exams 39
Admission Information 12 Graduation Requirements 40
Provisional Enrollment 12 Transcripts 40
Admission Requirements and Conditions 12 Transfer of Credit to Other Schools 40
Policy for re-entry of withdrawn students 14 Graduate Refresher Courses 40
Applicants for Single Courses 14 Academic Standards 40
Prior Learning Assessment 15 Grading System 41
Transfer of Credit between Brightwood Institutions 17 Repeated Courses 42
Student Information and Services 17 Satisfactory Academic Progress 43
Advising 17 Appeals Procedure 46
Student Responsibilities 18 Financial Information 46
Student Conduct Policy 18 Financial Aid Services 46
Student Interaction 19 Scholarships 50
Personal Appearance 19 Enrollment Status 53
Intellectual Property Protection and Ownership 20 Tuition and Fees 53
Student Complaint/Grievance Procedure 21 Refund Policy 56
State Agencies 22 Withdrawal from the Institution 56
Nondiscrimination/Nonharassment Policy 28 Refund Policy for Seminar Students 59
Career Development 30 Academic Programs 59
Student Health Services 30 Course Numbering System 60
Student Housing 30 Associate's Degree Programs 60
Tutoring 30 Business Administration* 60
Summary of Delivery System 31 Program Description 60
Technology and Equipment Requirements for Digital Curriculum 60
Instruction 31 Class Schedule 65
Student Verification Policy 31 Medical Assistant (Associate degree) 66
Crime Awareness and Campus Security 32 Program Description 66
Drug and Alcohol Abuse Awareness and Prevention 32 Curriculum 67
Family Educational Rights and Privacy Act 32 Network and System Administration 72
Personal Property 33 Curriculum 73
Academic Information 33 Diploma Programs 76
Class Size 33 Dental Assistant 76
Hours of Operation 33 Program Description 76
Definition of an Academic Year 33 Curriculum 77
Definition of a Unit of Credit 33 Class Schedule 80
Out-of-Class Learning Activities 34 Electrical Technician 80
Honors and Awards 35 Program Description 80

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Curriculum 81
Class Schedule 83
Medical Assistant 84
Program Description 84
Curriculum 85
Class Schedule 87
Medical Office Specialist 88
Program Description 88
Curriculum 89
Class Schedule 92
Network Support Technician 92
Curriculum 93
Short Courses 95
Certification and Licensing Exam Preparation 95
Ecotech Training 95
Program Information 95
ACADEMIC CALENDAR 115
2017 Academic Calendar 115
Term Breaks for Degree Programs 115
Break Days for Diploma Programs 115
Diploma Programs 115
Network Support Technician 116
Network and System Administration (Associate degree)
116
Business Administration 116
Medical Assistant (Associate Degree) 116

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INSTITUTION INFORMATION
Mission and Objectives
Brightwood College is an institution of higher education dedicated to providing quality programs that integrate
curriculum with professional skill development, empowering students to achieve their lifelong personal and
professional goals.
To accomplish its mission, Brightwood College established the following objectives:

1. Provide programs that are continually assessed by faculty, staff, and members of the business and education
communities;
2. Provide intensive and comprehensive instruction that strengthens student academic achievement;
3. Instill in its students the value of lifelong learning by stimulating intellectual curiosity, creative and critical
thinking, and awareness of diversity;
4. Plan and provide facilities and resources that respond to the needs of students, faculty, and staff;
5. Assist students in developing professional attitudes, values, skills, and strategies that will enhance their potential
for success in their careers and in life; and
6. Provide the community with individuals who can meet the ever-changing needs of business, government, and
industry now and in the future.

Brightwood College recognizes the worth and dignity of all people and is sensitive to the diversity of its student
population. All students are encouraged to reach their potential within the framework of their individual needs,
interests, and capabilities. Brightwood College employs instructional methods based on adult learning theory and
is committed to developing each student's intellectual, analytical, and critical thinking abilities. Teaching
techniques encourage active student participation such as group discussions and projects, laboratory work,
simulations, demonstrations, field trips, guest speakers, and lectures. A strong emphasis is placed on ethics,
accountability, professionalism, and the individual's commitment to pursuing lifelong personal and professional
development and seeking initial employment or career advancement.
Brightwood College believes that education should promote the development of positive self-esteem and, to that
end Brightwood College provides services supportive of students' efforts to succeed academically, vocationally,
and personally. These services include individual advising, academic tutoring, and assistance in locating needed
social services.
In order to fulfill its mission, Brightwood College strives to provide excellence in education by hiring experienced
faculty and staff; maintaining a facility that fosters educational growth in a pleasant and safe environment; and by
providing tutoring and advising services to help students successfully complete their programs of study.
Brightwood College helps students reach their educational goals by teaching the communication skills necessary
to work successfully with clients and other professionals, by offering courses designed to prepare students to
successfully participate in society, by providing students with the opportunity to gain the knowledge necessary to
succeed in a competitive job market, and by encouraging students to become involved in professional
organizations that promote their learning and professional skills.
Brightwood College provides assistance to eligible graduates in obtaining employment. Students attend classes,
workshops, and advising sessions that teach and guide them through the process of securing and maintaining
employment.

History
The College was founded in October 1985 as a branch of San Antonio College of Medical and Dental Assistants.
In November 1988, Career Centers of Texas-El Paso became free standing as a separate corporation and became
Career Centers of Texas, Inc.
In November 1996, the El Paso school was purchased by Educational Medical, Inc. (EMI). EMI changed its name to
Quest Education Corporation in September 1998. In June 1999, Career Centers of Texas-El Paso moved the main
campus to 8360 Burnham Road, Suite 100, El Paso, Texas, to better accommodate the growing student population.
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In November 2002, a branch of Career Centers of Texas-El Paso was opened in Brownsville, Texas.
In April 2010, the El Paso campus changed its name to Kaplan College.
In September 2015, Kaplan College was acquired by Virginia College, LLC.
In February 2016, Kaplan College changed its name to Brightwood College.

Equipment
In keeping with the high standards of the College, students are afforded the opportunity to develop a practical,
working knowledge of the equipment and materials they will likely be using on the job. The College provides
students with hands-on instruction using a variety of program and industry related equipment.
The Medical Assistant program provides training in clinical and computer labs. The equipment includes
centrifuges, blood glucose machines, microscopes, autoclave, minor surgical instruments, electrocardiograph
machines, urinalysis supplies, and equipment for use with performing injections. Phlebotomy and blood pressure
equipment is also utilized. Classroom/lab computers with installed software in the areas of word processing and
medical administration are accessible to students. Printers are readily accessible to students.
The Medical Office Specialist program provides computers with installed software in the areas of word
processing, billing and coding. Printers are readily accessible to students.
The Dental Assistant program utilizes dental reference books, typodonts (anatomical models of full mouth
dentition), dental operatories, tray set ups for dental procedures, hand instruments for training purposes in
routine chair side assisting, dental x-ray, automatic processor, view boxes, amalgamators, light cure units,
trimmers, a lathe, an autoclave and ultrasonic for sterilization, and computer systems and software programs for
dental assisting.
The Network and System Administration program utilizes computers for the purpose of work stations and
network servers, a network printer, software associated with word processing and networking, motherboards,
hard disk drives, floppy drives, CD-Rom drives, CPUs, and RAM.
The Electrical Technician program utilizes a stick house with metal and wood framed walls and a wood framed
ceiling. The program includes variations of electrical boards that consist of various types of cable, conduit, wire,
lamp holds, receptacles, circuit breakers, nuts, staples, straps, and screws. Other equipment includes various types
of boxes associate with electrical work, connectors, plugs, float switches, fuses and fuse holders, mounting
channels, terminal jumpers and wires, porcelain light fixtures, single switches, three and four way switches,
duplex receptacles, and incandescent lamps.

Facilities
The Campus is conveniently located to serve the El Paso area. Classes are conducted at 8360 Burnham Road, Suite 100.
The Campus occupies approximately 20,000 square feet of classroom and office space.

Learning Resource Center

The Institution maintains and develops information, resources, and services that support the educational goals of
students, faculty, and staff. These resources include a collection of books, professional journals and periodicals,
audiovisuals, digital information access, computer workstations, and other materials.
Because resource skills are an integral part of a student's academic achievement, students receive instruction in
resource skills and procedures. The development of resource skills is strengthened by research components built
into the Institution's curriculum. Trained support personnel are available to assist students and faculty.
Students enrolled in any of the Institution's educational delivery systems are assured access to educational
resources and services through a variety of communication media.
Learning Resource Center hours are posted outside of the Learning Resource Center.

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Accrediting Agencies, Approvals, and Memberships
Accrediting Agencies

• Accredited by the Accrediting Council for Independent Colleges and Schools (ACICS) to award diplomas
and associate’s degrees. The Accrediting Council for Independent Colleges and Schools is recognized as a
national accrediting agency by the Council for Higher Education Accreditation. Their address is:

Accrediting Council for Independent Colleges and Schools (ACICS)

750 First St NE, #980
Washington, DC 20002
202-336-6780

Brightwood College is in the process of transitioning to a new accreditor, the Accrediting Council for Continuing
Education and Training (ACCET). The College’s current accreditor, ACICS, lost its recognition on December 12,
2016, and it is pursuing legal action in federal court to attempt to overturn that decision. The U.S. Department of
Education has recognized Brightwood College as an institution in good standing and has stated that
the College remains provisionally accredited by the Department of Education. The College has until June 12, 2018,
to be accepted by a new accreditor and applications have been submitted to ACCET to support that transition.
While Brightwood College cannot guarantee it will be accepted by the June, 2018 deadline,
the College’s applications are in process and is currently on schedule to be accepted.

• There is no programmatic accreditation for the Business Administration, Network and System Administration,
Network Support Technician, Electrical Technician, Medical Assistant and Medical Office Specialist programs.
• The Dental Assistant program is not programmatically accredited by the Commission on Dental Accreditation.

Approvals

• Approved and regulated by the:

Texas Workforce Commission

Career Schools and Colleges
101 East 15th Street
Austin, Texas 78778-0001
512.936.3100

• Approved by the:

Texas Veterans Commission

P.O. Box 12277
Austin, Texas 78711-2277
512.463.6564

• Brightwood College has received a Certificate of Authorization to operate degree programs from:

Texas Higher Education Coordinating Board (THECB)

1200 E. Anderson Lane
Austin, Texas 78752

• Approved under the provisions of Title 38, United States Code, to train eligible persons and veterans

Memberships

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 • Better Business Bureau
• Career College Association
• Career Colleges and Schools of Texas
• National Healthcare Association (NHA)

Administration, Staff, and Faculty

Brightwood College Administration
Dawn Michell, Campus President
Ramona Garcia, Academic Dean
Sandra Carrillo, Director of Admissions
Nancynatalia Morales, Admissions Representative
Raul Moreno, Senior Admissions Representative
Brenda Martinez, Senior Admissions Representative
Cynthia Vasquez, Office Coordinator
Gonzalo Munoz, Senior Admissions Representative
Michael Acosta, Admissions Representative
Veronica Quintanilla, Admissions Representative
Bianca Vasquez, Admissions Representative
Luis Tovar, Campus Administrator
Jessica B. Delgado, Student Finance Specialist
Daniel Mariscal, Student Finance Specialist
Garry Joe Montgomery, Director of Career
Development
April Barraza, Career Development Specialist
Cecilia Mora, Career Development Specialist
Abigail Reyes, Receptionist
Faculty
Samantha Ballard, CMA
Medical Assistant Instructor
Certified Medical Assistant, American Association of Medical Assistants
Diploma, Medical Assistant, Everest College

Michael Beeler, Journeyman Electrician

Electrical Technician Instructor

Jessica Camacho, Allied Health Program Director

Bachelor of Science in Health Administration, University of Phoenix
Diploma in Medical Office Specialist, Career Centers of Texas-El Paso (Kaplan College)

Alma Castillo
Externship Coordinator/Medical Office Specialist Instructor
Certified Medical Office Assistant, National Center for Competency Testing

Cory A. Crenshaw, Comp TIA A+, Network +, Security + Certified Professional,

Network and System Administration Instructor
Associates of Arts, El Paso Community College
Associates of Applied Science in Computer Networking Technology, Kaplan College
Diploma, Computer Support Technician, Kaplan College
Mario Escajeda,
CAHI
Allied Health
Instructor

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Certified Allied Health Instructor, American Medical Technologists
Linda Gamboa, RDA
Dental Assistant Instructor
Diploma, Dental Assistant, Career Centers of Texas-El Paso (Kaplan College)
Registered Dental Assistant for the State of Texas

Shannon Gault, RMA

Registered Medical Assistant, American Medical Technologists
Externship Coordinator/Medical Assistant Lab Assistant Instructor
Diploma, Medical Office Specialist, Kaplan College
Diploma Medical Assistant, Kaplan College

Erika Hernandez, RDA

Dental Assistant Instructor
Diploma, Dental Assistant, Career Centers of Texas-El Paso (Kaplan College)
Registered Dental Assistant for the State of Texas

Mike Hopper
Ecotech Training Instructor
Building Performance Institute Certified Building Analyst, Envelope Professional, and Whole House Air Leakage
Control Installer
Building Performance Institute Field Proctor
North American Board of Certified Energy Practitioners Entry Level Credential
Alison Huerta
Allied Health Instructor
Bachelor of Arts in Multidisciplinary Studies, University of Texas-El Paso,
Diploma, Medical Assistant, Career Centers of Texas (Kaplan College)

Modina Leta, CCMA

Medical Assistant Instructor
Certified Clinical Medical Assistant, National Health Career Association
AAS, General Studies, Quinebaug Valley Community College, Danielson, CT
Loretta Lopez,
RDA
Dental Assistant
Instructor
Diploma, Dental Assistant, Career Centers of Texas-
El Paso Registered Dental Assistant for the State of
Texas
Pedro Ramos, Texas Master Electrician
Electrical Technician Program Director
Vanessa Rivera,
RDA
Dental Assistant Program Director
Dental Assistant Diploma, Career Centers of Texas-El Paso (Kaplan College)
Diploma, Dental Assistant, Career Centers of Texas-El Paso (Kaplan College)
Registered Dental Assistant for the State of Texas

Jorge Valverde, CompTIA A+

Network and System Administration Instructor
Master of Science Information Technology, Kaplan University
BS Computing and Management, Lehman College
Associate of Science Computer Information Systems, Monroe College

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Disabilities Coordinator
Ramona Garcia

Ownership
Brightwood College is a private institution of higher education owned by Virginia College, LLC, an Alabama limited
liability company that is a wholly owned subsidiary of Education Corporation of America (ECA), a Delaware
corporation. The officers of ECA are Stuart Reed, President and Chief Executive Officer; Christopher Boehm,
Executive Vice President, Chief Financial Officer, Treasurer, and Assistant Secretary; and Roger L. Swartzwelder,
Executive Vice President, Chief Compliance Officer, General Counsel, and Secretary. The directors of ECA are Avy
Stein (Chairman), Thomas A. Moore, Jr., Vice Chairman, John Bakalar, Christopher Boehm, Scott Conners, Jerry
Dervin, John P. Frazee, Jr., Gary Kerber, John Kline, Jr., Michael E. Lavin, Michael Moskow, Stuart Reed, Matthew
Shafer, and Denis Suggs.

Main/Branch/Auxiliary Classroom Locations

* Accredited by the Accrediting Council for Independent Colleges and Schools (ACICS)

CALIFORNIA JY Monk Real Estate School

(Auxiliary Classroom of Nashville)
Brightwood College* (Main Campus)
Piedmont Center
4330 Watt Avenue, Suite 400
1375 Lenoir Rhyne Blvd.
Sacramento, California 95821
Hickory, North Carolina 28602
(916) 649-8168
(800) 849-0932
Brightwood College*
JY Monk Real Estate School
(Branch of Sacramento)
(Auxiliary Classroom of Nashville)
1914 Wible Road
6900 Cliffdale Road
Bakersfield, California 93304
Suite 102
(661) 836-6300
Fayetteville, North Carolina 28314
Brightwood College* (Main Campus) (800) 849-0932
5172 Kiernan Court
JY Monk Real Estate School
Salida, California 95368
(Auxiliary Classroom of Nashville)
(209) 543-7000
1700 East Arlington Boulevard
Brightwood College* Greenville, North Carolina 27858
(Branch of Salida) (800) 849-0932
44 Shaw Avenue
JY Monk Real Estate School
Clovis, California 93612
(Auxiliary Classroom of Nashville)
(559) 325-5100
770 Tyvola Road
Brightwood College* (Main Campus) Charlotte, North Carolina 28217
9055 Balboa Avenue (800) 849-0932
San Diego, California 92123
OHIO
(858) 279-4500
Brightwood College* (Main Campus)
Brightwood College*
2800 E. River Road
(Branch of San Diego)
Dayton, Ohio 45439
Chula Vista Center
(937) 294-6155
555 Broadway, Suite 144
Chula Vista, California 91910-5342 PENNSYLVANIA
(619) 498-4100
Brightwood Career Institute* (Main Campus)
Brightwood College* (Main Campus) Lawrence Park Shopping Center
2022 University Drive 1991 Sproul Road, Suite 42
Vista, California 92083 Broomall, Pennsylvania 19008

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(760) 630-1555
Brightwood College*
(Branch of Vista)
2475 East Tahquitz Canyon Way
Palm Springs, California 92262
(760) 778-3540
Brightwood College* (Main Campus) 5650 Derry Street
15400 West Sherman Way, Suite 101 Harrisburg, Pennsylvania 17111
Van Nuys, California 91406
(818) 754-6000
Brightwood College*
(Branch of Los Angeles (Van Nuys)) 3010 Market Street
4040 Vine Street
Riverside, California 92507
(951) 781-7400
Brightwood College
(Auxiliary Classroom of Ingram)
9055 Balboa Avenue
San Diego, California 92123
(800) 636-9517
COLORADO
Brightwood College
(Auxiliary Classroom of Ingram)
2200 South Monaco Parkway
Unit R
Denver, Colorado 80222
(800) 636-9517
INDIANA
Brightwood College* (Main Campus)
7833 Indianapolis Boulevard
Hammond, Indiana 46324
(219) 844-0100
Brightwood College*
(Branch of Hammond)
4200 South East Street, Suite 7
Indianapolis, Indiana 46227
(317) 782-0315
MARYLAND
Brightwood College* (Main Campus) (Branch of Dallas)
1520 South Caton Avenue
Baltimore, Maryland 21227
(410) 644-6400
Brightwood College* (Main Campus)
4600 Powder Mill Road
Beltsville, Maryland 20705
(301) 937-8448
(610) 353-7630
Brightwood Career Institute* (Main Campus)
177 Franklin Mills Boulevard
Philadelphia, Pennsylvania 19154
(215) 612-6600
Brightwood Career Institute* (Main Campus)
(717) 558-1300
Brightwood Career Institute*
(Branch of Harrisburg)
Philadelphia, Pennsylvania 19104
(215) 594-4000
Brightwood Career Institute* (Main Campus)
933 Penn Avenue
Pittsburgh, Pennsylvania 15222
(412) 338-4770
TENNESSEE
Brightwood College* (Main Campus)
750 Envious Lane
Nashville, Tennessee 37212
(615) 279-8300
TEXAS
Brightwood College* (Main Campus)
711 East Airtex Drive
Houston, Texas 77073
(281) 443-8900
Brightwood College*
(Branch of Houston)
3208 FM 528
Friendswood, Texas 77546
(281) 648-0880
Brightwood College* (Main Campus)
12005 Ford Road, Suite 100
Dallas, Texas 75234
(972) 385-1446
Brightwood College*
2241 S. Watson Road
Arlington, Texas 76010
(972) 623-4700
Brightwood College* (Main Campus)
8360 Burnham Road, Suite 100
El Paso, Texas 79907
(915) 595-1935
Brightwood College*
(Branch of El Paso)
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Brightwood College* (Main Campus) 1900 North Expressway, Suite O
803 Glen Eagles Court
Towson, Maryland 21286
(410) 296-5350
MINNESOTA
Brightwood Career Institute
(Auxiliary Classroom of Harrisburg) (915) 595-1935
1295 Bandana Boulevard North
St. Paul, Minnesota 55108
(800) 636-9517
Brightwood Career Institute
(Auxiliary Classroom of Harrisburg)
Kaplan Professional Schools building Brightwood College*
2051 Killebrew Dr.
Bloomington, Minnesota 55425
(800) 636-9517
NEW MEXICO
Brightwood College
(Auxiliary Classroom of Ingram)
8205 Spain Road N.E.
Albuquerque, New Mexico 87109
(800) 636-9517
NEVADA
Brightwood College* (Main Campus) (Branch of San Pedro)
3535 W. Sahara Avenue
Las Vegas, Nevada 89102
(702) 368-2338
NORTH CAROLINA
Brightwood College*
(Branch of Nashville)
6070 East Independence Boulevard
Charlotte, North Carolina 28212
(704) 567-3700
JY Monk Real Estate School
(Auxiliary Classroom of Nashville)
New Hanover Government Center
Suite 42
Wilmington, North Carolina 28403
(800) 849-0932
JY Monk Real Estate School
(Auxiliary Classroom of Nashville)
5617 Creedmoor Road
Raleigh, North Carolina 27612
(800) 849-0932
Brownsville, Texas 78521
(956) 547-8200
Brightwood College
(Auxiliary Classroom of El Paso)
1231 Lee Trevino
El Paso, Texas 79907
Brightwood College* (Main Campus)
7142 San Pedro Avenue, Suite 100
San Antonio, Texas 78216
(210) 366-5500
(Branch of San Pedro)
1500 South Jackson Road
McAllen, Texas 78503
(956) 630-1499
Brightwood College*
(Branch of San Pedro)
South Coast Plaza
1620 South Padre Island Drive, Suite 600
Corpus Christi, Texas 78416
(361) 852-2900
Brightwood College*
2001 Beach Street, Suite 201
Fort Worth, Texas 76103
(817) 413-2000
Brightwood College* (Main Campus)
6441 NW Loop 410
San Antonio, Texas 78238
(210) 308-8584
Brightwood College*
(Branch of Ingram)
Parkdale Mall
6115 Eastex Freeway
Beaumont, Texas 77706
(409) 347-5900
Brightwood College*
(Branch of Ingram)
6410 McPherson Road
Laredo, Texas 78041
(956) 717-5909
Brightwood College
(Auxiliary Classroom of Ingram)
1900 Ballpark Way
Arlington, Texas 76006
(800) 636-9517
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Catalog Certification
Virginia College, LLC owns and operates Brightwood College, a nonpublic institution. Virginia College, LLC certifies
that the information contained in this publication is current and correct, but is subject to change without notice,
and does not constitute a binding agreement on the part of Brightwood College or Virginia College, LLC.
While this catalog contains a great deal of information, programmatic Student Handbooks may exist to
complement this information, providing specifics on policies and procedures. Programmatic Student Handbooks
are received by the student at orientation or can be picked up in the Academic or Student Services Office.
The student should be aware that some information in the catalog may change. It is recommended that students
considering enrollment check with the school director to determine if there is any change from the information
provided in the catalog. In addition, a catalog will contain information on the school's teaching personnel and
courses/curricula offered. Please be advised that the State Education Department separately licenses all teaching
personnel and independently approves all courses and curricula offered. Therefore, it is possible that
courses/curricula listed in the school's catalog may not be approved at the time that a student enrolls in the
school or the teaching personnel listed in the catalog may have changed. It is again recommended that the student
check with the school director to determine if there are any changes in the courses/curricula offered or the
teaching personnel listed in the catalog.

ADMISSION INFORMATION
Provisional Enrollment
Students who have submitted all required documentation in a timely manner that is necessary to secure the method of
payment for their tuition cost and fees will be officially accepted into their program and will only then become eligible
for Title IV federal financial aid and receive credit for their course(s). The Institution will withdraw any student not
meeting the criteria, and such a student will not owe any financial obligation.

All new students entering the College for the first time (with the exception of those enrolling in short courses) will be
enrolled on a provisional basis for the first 21 calendar days of their first term (all students who have graduated from one
of the College’s programs are ineligible). Provisional students are not charged tuition and are not eligible to receive
federal or state student aid until they become regular active students. Those provisional students who are earning
satisfactory grades and posting satisfactory attendance as determined by the College will be transitioned to regular
student status on their first day of attendance on or after the 22nd day of enrollment. At this point, regular students will
be charged tuition and may receive any student aid for which they are eligible, retroactive to the beginning of the term.
A provisional student may cancel his/her enrollment at any time and for any reason during the 21-day provisional
enrollment period. The College also may cancel the enrollment of provisional students who are not earning satisfactory
grades and/or posting satisfactory attendance as determined by the College as of the end of the provisional enrollment
period. Students who fail to post attendance in accordance with the Institution's attendance policy, after the 21st
day will be considered to have cancelled while in provisional period. Students who cancel their enrollment or who do
not move to regular active student status, for any reason, will be withdrawn from all classes and will not be charged any
tuition for their time in school, and will receive no academic penalty.
A student may be provisionally enrolled a maximum of 2 times. This applies only to students who have been
provisionally cancelled by the College during their initial enrollment. A student wanting to provisionally enroll for a
second time must have approval of the Academic Dean, and the second provisional enrollment must be recorded in
CampusVue.

Admission Requirements and Conditions

Applicants who plan to enter a degree or diploma program must meet the following admission requirements:
1. Applicants who hold a state recognized standard High School Diploma, General Education Development (GED) or
Certificate of High School Equivalency (GED Certificate), another state-authorized examination certificate, or an
equivalent diploma issued by an acceptable non-public high school are eligible for admission. Home school study
credentials are accepted for enrollment so long as the home school program of study is equivalent to a high school
diploma and is recognized in the student’s home state where the education was provided. All home school study

12
credentials will be evaluated by the Corporate Office prior to final acceptance to the College. High school seniors
are eligible to complete enrollment paperwork, but cannot start class until submitting acceptable proof of high
school graduation. Applicants who hold a certificate of attendance or any other award issued in lieu of a diploma
are ineligible for admission.
2. Prior to the end of the provisional period, or first term of enrollment based on state specific requirements, all
students must provide evidence of the above qualification to the College. Acceptable documentation can be a copy
of their high school diploma, a copy of their GED, or an original or copy of their high school or GED transcript. Other
acceptable evidence could include a certified copy of an original high school diploma, a GED certificate or official
notification that a GED has been earned, a state-authorized examination certificate or official notification from the
state a certificate has been earned. Students who do not produce the required documentation will be dismissed
from school.
3. All students are required to sign an attestation at enrollment stating they have earned one of the above-described
high school credentials in addition to a transcript request form so that the College may request a copy of the proof
of graduation if needed.
4. Military students must provide evidence of high school graduation or equivalent to the Institution. Acceptable
evidence includes a certified copy of an original high school diploma, a copy of a high school transcript indicating
the date of high school graduation, a GED certificate or official notification that a GED has been earned, a state-
authorized examination certificate or official notification from the state a certificate has been earned.
5. All prospective students must complete the required admissions documents, sign the Enrollment Agreement
(must be signed by a parent or guardian if the prospective student is under 18 years of age), and submit the
necessary fees stated in the Tuition and Fees section.
6. All prospective students must meet with an Admissions Representative for an informational interview, which
includes a campus tour.
7. Programs at the Institution will require prospective students to take and pass a nationally standardized test, the
Wonderlic Scholastic Level Exam (SLE), with a minimum score in order to gain admittance. The minimum SLE
score for all programs is 10. The SLE can be taken three times per quarter, 6 total attempts and students may take
the SLE twice on the day of their first attempt only but must wait 24 hours to test the third time. Students who
hold a bachelor’s degree or an associate’s degree will not be required to take the SLE.
All prospective students interested in digital programs must pass the Wonderlic Digital Learning Readiness
Assessment (DLRA) with a minimum score of 40. Students must successfully complete the Wonderlic SLE prior to
attempting the DLRA. If a student does not pass the assessment, they must meet with the Program Director for her
determination as to the student's ability to begin the program. Students who hold a bachelor's degree or an
associate's degree will not be required to take the SLE.
8. Students must be sitting in classes by the third regularly scheduled class of the term.
9. Applications for credit for prior learning should be submitted prior to the start date but cannot be submitted
later than the first day of the course for which the student is requesting credit. For students using veteran
benefits, all transcripts must be submitted and evaluated no later than two terms or modules after the student
starts. This may require testing by examination to determine credit for previous education, training, or work
experience. Training received at foreign educational institutions may need to be evaluated for U.S. equivalency by
an approved evaluating agency. An official transcript translated into English by an appropriate outside agency,
along with an explanation of the grading scale and course descriptions, should be submitted.
10. Students must be able to speak, read, and write English fluently as all courses are taught in English.
11. Students must make satisfactory financial arrangements or complete the financial aid process and submit all of
the required documentation.
12. Documentation of required health examinations, pathology tests, and immunizations will be required for
certain programs. In certain programs, this documentation must be submitted prior to the first day of class in the
student's first term.

13
13. If a national criminal background check reveals that a prospective student has a felony conviction or is listed
as a registered sex offender, that student, as a result, will not be allowed to start or remain in classes or transfer to
a different program.
14. Students may be required to undergo criminal background checks before being placed in an
externship/practicum, clinical or fieldwork rotation or take professional licensing, certification, or registration
exams. Students are responsible for inquiring with the appropriate agencies about current requirements prior to
enrolling in the program of their choice. Students who have prior felony convictions or serious misdemeanors
may not be able to complete the externship/practicum, clinical or fieldwork portion of the program, which is a
requirement for graduation from the program. Additionally, students who have prior felony convictions or serious
misdemeanors may be denied the opportunity to take professional licensing, certification, or registration exams,
or may be denied a license or certification to practice in some states even if the exam is taken and successfully
completed.
15. Some programs require students to pass a drug/chemical substance test that must be completed prior to the
start date.
16. Many externship/practicum, clinical, and fieldwork sites require drug/chemical substance testing. It is the
student's responsibility to comply with the requirements of his or her specific externship/practicum, clinical, or
fieldwork site.
17. Once a start class is full, all remaining qualified prospective students may be placed on a waiting list for future
start dates.
18. Students may enroll into the Medical Assistant Associate’s degree program, provided they have first
successfully completed the Medical Assistant diploma program from the same campus, or they are transferring
into the program with the equivalent approved content from an approved Medical Assistant diploma program. No
student may enroll into the Medical Assistant Associate’s degree program without first completing a Medical
Assistant diploma program or equivalent. Brightwood MA Diploma graduates do not need to retake the SLE for
admission to the Medical Assistant (Associate degree) program. Applicants must have graduated from the Medical
Assistant program within the last two years OR can provide evidence of six (6) months/1080 hours of Medical Assisting
work experience within the last five years. Applicants that do not meet these requirements can be evaluated by the
Program Director to determine if they are competent in the necessary skills areas.
19. Students with special needs should refer to the Students Seeking Reasonable Accommodations section of the
catalog.

Policy for re-entry of withdrawn students

In order to re-enter Brightwood College, the student must contact the School and petition the Re-Entry
Committee. The petition may be initiated by a phone call or visit to the School. Upon receipt of the petition, the
student's enrollment status will be reviewed to determine his/her eligibility to re-enter based upon the School's
standards of academic progress and in accordance with the School's behavioral and financial good standing
policies. The Student Finance Office must verify that the student is in good standing and that the student is not in
default or collection. Failure to withdraw properly may be grounds for denial of re-entry.
Students will be allowed to re-enter once with approval of the Director of Admissions. To re-enter a second time,
the members of the Re-Entry Committee will review the student's petition to determine if the student qualifies
academically and financially to re-enter. Students will be allowed to re-enter a third time with the Academic
Dean's approval. Students will only be allowed to re-enter three times after withdrawal prior to graduation from a
program.

Applicants for Single Courses

Applicants for single courses who are not entering into a program of study are only required to complete the
following procedures:

• Meet with an Admissions Representative for an informational interview, which includes a campus tour.

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 • Complete an Enrollment Agreement (must be signed by a parent or guardian if the applicant is under 18 years of
age).

Students who do not enroll into a program of study are not eligible to receive Title IV funds.
Transferability of credit is up to the receiving institution. There is no guarantee that credits earned will transfer.

Applicants for Short Courses

• Applicants for short courses are not required to take and pass the Wonderlic SLE exam.
• Title IV payment plans are not available for short courses.
• Students enrolled in the short courses must adhere to the attendance/tardiness policy as described
within the catalog.
• A leave of absence is not available to students enrolled in short course classes.
• No make-up work is permitted for short courses.
• No academic or transfer credit will be awarded by the Institution for short courses. Students should not
assume that short courses will be accepted for transfer credit at another institution.
• All short courses are non-credit bearing.
• The grading system listed below is used for all short courses:
o P Pass. Student has satisfactorily met all requirements of the course. If a student fails to receive a
Passing grade in any one course within the short course, then the student will be dismissed from
the short course.
o F Failure. Student has not satisfactorily met all requirements of the course.
• Students will receive a certificate of completion for the short course.
• Short courses do not qualify for Title IV federal financial aid funds.
• Students should refer to the Refund Policy section of the catalog for Refund information.
• Short courses do not qualify for in-school loan deferments.

Prior Learning Assessment

Students applying for credit in any of the categories described below must complete a Prior Learning Assessment
form and submit official transcripts, course descriptions, and other supporting documentation prior to the start
date.
Although all students are encouraged to apply for credit, those who will be using veterans benefits to attend the
Institution must complete the request form. The Institution will grant appropriate credit, shorten the duration of
the program proportionately, and notify the student and Veterans Affairs accordingly.
Each student must complete 25% of the credits required for degree and diploma programs at the campus
awarding the graduation credential. Students who are denied credit may present a written appeal to the campus
Dean. This appeal will be sent to the ECA Academic Operations department for final review by the National Dean.
The National Dean shall generally respond with a decision in writing within ten (10) days of receipt of the written
appeal; if the decision will take longer to resolve, the campus Dean will notify the student of the reason for the
delay and how much longer it may take.
Credit for courses within a student's major area of study may only be awarded for items completed less than five
years since the original credit was awarded. Credit for courses outside a student's major area of study may only be
awarded for items completed less than ten years since the original credit was awarded. Credit for Information
Technology or Computer courses may only be awarded for items completed less than five years since the original
credit was awarded. Transfer credit for science courses in Nursing or high end medical programs may only be
awarded for items completed less than five years since the original credit was awarded.
A “C” or better is required for students transferring credits to other Education Corporation of America schools. If a
student has completed a program, the credential is honored and the “D” courses will transfer into the next degree
level.
Previous Education or Training

15
The Institution will consider awarding credit from postsecondary institutions accredited by agencies recognized
by the United States Department of Education or the Council for Higher Education Accreditation. When evaluation
is made of the student's transcript, credit may be awarded for courses successfully completed at another
accredited postsecondary institution where course and credit values are comparable to those offered by the
Institution. Transcripts from foreign institutions must meet the same requirements as domestic institutions and
must be translated. The Institution does not guarantee the transferability of credits from any of these sources.
Students earning credit through previous education will be awarded the grade of "TC."
The Institution will also consider awarding credit for previous professional learning. Professional learning
consists of transcribed coursework from a professional or nonacademic environment that has been reviewed by
the American Council on Education (ACE) and determined to be college level. Students earning credit through
professional learning will be awarded the grade of "TC." For courses accepted for credit, the Institution will not
assess a tuition fee. Courses accepted for Transfer of Credit may affect financial aid. You should consult with the
Student Finance Specialist to determine any effects on Federal Financial Aid.
The transfer-of-credit award is based on:

• courses that have a grade of C or better, or a "P" in a pass/fail system;

• course descriptions, objectives, or outcomes;
• core/major courses must apply to the program;
• conversions from quarter to semester credit systems, or vice versa, will follow common practices for academic
credit conversions; and
• course-to-course transfers based on course objectives or outcomes can be made in lieu of the academic credit
conversions.

If the student is enrolled in a course or program that requires higher than a C to pass, the student must receive the
required score or grade to receive credit.

Students who are denied credit may present a written appeal to the campus Dean. This appeal will be sent to the ECA
Academic Operations department for final review by the National Dean. The National Dean shall generally respond with
a decision in writing within ten (10) days of receipt of the written appeal; if the decision will take longer to resolve, the
campus Dean will notify the student of the reason for the delay and how much longer it may take.
Military Training
The Institution recognizes the validity of military training as potential college credit. All military training that has
been reviewed by the American Council on Education (ACE) and meets the requirements of a student's degree,
may be eligible for transfer credit. Students who earn credit through their military training will be awarded the
grade of "TC."
Externally Administered Exams
College Level Examination Program (CLEP), DANTES Subject Standardized Tests (DSSTs), and Advanced
Placement Program (AP) credits may be accepted with minimum scores recommended by the Educational Testing
Service (ETS) or the American Council on Education (ACE). Credit is awarded for each test in which the ETS or
ACE recommended minimum score is earned and the grade awarded will be "CC".
Challenge Exams
Students may request to "test out" of certain courses if they have documented subject area knowledge by passing
the final exam for the course with a predetermined score. Students earning credit through Challenge Exams will
be awarded the grade of "CC." Challenge Exams from other colleges or universities will not be accepted. Students
will have only one attempt to enroll in and take a particular Challenge Exam. A student cannot take a Challenge
Exam if he or she has already begun the course or has received a failing grade in the course. Challenge exams will
not be considered for clinical or externship courses. The student must submit evidence of subject area knowledge
to attempt a challenge exam.

16
Transfer of Credit between Education Corporation of America (ECA) Campuses
Although not guaranteed, course credits may be transferred from any ECA campus upon a student's acceptance to
the receiving ECA campus. The transfer-of-credit award is based on:

• D grade or better except programs where a “C” or better is required;

• course descriptions, objectives, or outcomes;
• core/major courses must apply to the program; and
• conversions from quarter to semester credit systems, or vice versa, will follow common practices for
academic credit conversions.
• Course-to-course transfers based on course objectives or outcomes can be made in lieu of the academic
credit conversions.

Credit for courses within a student's major area of study may only be awarded for items completed less than five
years since the original credit was awarded. Credit for courses outside a student's major area of study may only be
awarded for items completed less than ten years since the original credit was awarded. Credit for Information
Technology or Computer courses may only be awarded for items completed less than five years since the original
credit was awarded. Transfer credit for science and math courses in Nursing or high end medical programs may
only be awarded for items completed less than five years since the original credit was awarded.

If the student is enrolled in a course or program that requires a particular grade to pass, the student must receive
the required score or grade to receive credit.

Credit cannot be transferred until an official transcript is submitted to the Institution evaluating the transfer
credit.

Students re-entering the same school from which they withdrew will be able to receive credit for their courses
with a “D” grade except programs where a “C” or better is required.

Students transferring between any ECA campus must complete a minimum of 25% of the course credits at the
ECA campus awarding the graduation credential.

Due to differences in requirements for degree programs, credits earned in diploma/certificate programs are not
guaranteed to transfer. Students who want to enroll in a degree program are encouraged to consult with the
Academic Dean before the end of their diploma/certificate program.

STUDENT INFORMATION AND SERVICES

Advising
Student Advising
Students may experience educational, personal, or financial problems during their enrollment. The Institution
welcomes the opportunity to assist students in working out solutions to these problems. Students experiencing
difficulties in these areas are advised to contact the Education Department. Students requiring other types of
professional assistance beyond that offered by the Institution will be referred to the appropriate agencies within
the community.
Academic Advising
Students who may be experiencing academic challenges are advised to contact the Education Department.
Tutoring
Students who need extra assistance because of academic difficulties may arrange tutoring through the Education
Department.

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Student Responsibilities
Students accepted into an academic program of study at the Institution have certain rights and responsibilities.
These rights and the associated responsibilities shall establish a student code of professional conduct. Primary to
this code is access to an environment free from interference in the learning process.

1. Students have the right to an impartial, objective evaluation of their academic performance. Students shall
receive in writing, at the beginning of each course, information outlining the method of evaluating student
progress toward, and achievement of, course goals and objectives, including the method by which the final
grade is determined.
2. Students will be treated in a manner conducive to maintaining their worth and dignity. Students shall be free
from acts or threats of intimidation, harassment, mockery, insult, or physical aggression.
3. Students will be free from the imposition of disciplinary sanctions without proper regard for due process.
Formal procedures have been instituted to ensure all students subjected to the disciplinary process are
adequately notified.
4. When confronted with perceived injustices, students may seek redress through grievance procedures outlined in
the Grievance Policy. Such procedures will be available to those students who make their grievances known in a
timely manner.
5. Students may take reasoned exception to the data or views offered in any course of study and may form their
own judgment, but they are responsible for learning the academic content of any course in which they are
enrolled.
6. Students will be given full disclosure and an explanation by the Institution of all fees and financial obligations.
7. Students have the right and responsibility to participate in course and instructor evaluations and to give
constructive criticism of the services provided by the Institution.
8. Students have the right to quality education. This right includes quality programs; appropriate instructional
methodologies and content; instructors who have sufficient educational qualifications and practical expertise in
the areas of instruction; the availability of adequate materials, resources, and facilities to promote the practice
and application of theory; and an environment that stimulates creativity in learning as well as personal and
professional growth.
9. Students have the responsibility to conduct themselves in a professional manner within the institutional,
externship/practicum, clinical, and lab settings, and to abide by the policies of the Institution.
10. Students are expected to conduct all relationships with their peers, Institution staff and faculty, and anyone with
whom they come into contact at externship/practicum/clinical/fieldwork sites, with honesty and respect.
11. Students are to comply with directions by Institution faculty and staff members who are acting within the scope
of their employment, subject to their rights and responsibilities.
12. Students have the right and responsibility to develop personally through opportunities such as formal education,
work and volunteer experiences, extracurricular activities, and involvement with others.
13. Students are encouraged to apply creativity in their own learning processes while striving for academic
excellence, and to share their knowledge and learning experiences with fellow students in the interest of greater
learning and better practice of the profession.

Student Conduct Policy

The Institution is proud of its academic standards and code of student conduct. In today's competitive job market,
professional conduct is a crucial factor in obtaining and keeping a job. Emphasis is continually placed on regular
attendance, promptness, honesty, and a positive attitude. Students will be held accountable for, or should report,
the following violations while on the Institution's or externship/practicum, clinical, or fieldwork property:

1. All forms of dishonesty including cheating, plagiarism, forgery, and intent to defraud through falsification,
alteration, or misuse of the Institution's documents. Examples of dishonesty and/or plagiarism include, but are
not limited to, copying work or written text from any source, including the Internet, without properly crediting
the source of information; cheating on examinations and/or coursework in any form; and completing and
submitting an assignment partially or wholly originated by another person.
2. Theft, deliberate destruction, damage, misuse, or abuse of Institution property or the private property of
individuals associated with the Institution.
3. Inappropriate or profane behavior that causes a disruption of teaching, research, administration, disciplinary
proceedings, or other Institution activities.

18
 4. Being under the influence of alcoholic beverages or controlled substances on Institution or
externship/practicum, clinical, or fieldwork property, including the purchase, consumption, possession, or sale
of such items.
5. The use of any tobacco products including electronic devices in the Institution's buildings and eating or drinking
in the classrooms, or any location other than designated areas.
6. Failure to comply with Institution officials acting within the scope of their employment responsibilities.
7. Bringing animals on to Institution or externship/practicum, clinical, or fieldwork property. No animals are
allowed on the premises unless they are assisting the physically impaired or are being used as classroom
subjects.
8. Bringing children into the Institution's academic areas. The Institution does not provide childcare services and
cannot assume responsibility for children's health and safety.
9. Failure to comply with all emergency evacuation procedures, disregarding safety practices, tampering with fire
protection equipment, or violation of any other health and safety rules or regulations.
10. Failure to comply with any regulation not contained in official Institution publications but announced as an
administrative policy by an Institution official or other person authorized by the Campus President/Executive
Director of the Institution.
11. Bringing dangerous items such as explosives, firearms, or other weapons, either concealed or exposed, onto the
Institution's property or externship/practicum, clinical, or fieldwork property.
12. Violence or threats of violence toward persons or property of students, faculty, staff, or the Institution.
13. Improper use of e-mail and Internet access. Please see the Intellectual Property Protection and Ownership
section for additional information.
14. Failure to comply with federal software piracy statutes forbidding the copying of licensed computer programs.
15. Inappropriate use of pagers, cell phones, or other electronic devices. All electronic devices must be in the "off"
position while in the classroom.
16. Audio or video recording of any class or lecture offered at the Institution or its externship/practicum, clinical, or
fieldwork sites is not permitted, unless otherwise allowed on an individual basis due to an accommodation under
the Americans with Disabilities Act.
17. Physical abuse, verbal abuse, intimidation, harassment, coercion, stalking, or any conduct that threatens or
endangers the physical or psychological health/safety of another person.
18. Rape, including acquaintance rape and/or sexual assault, in any form.
19. Unauthorized presence in, or forcible entry into, an Institution facility or Institution-related premises.
20. All forms of gambling.
21. Being in the presence of or aiding/abetting any of the aforementioned conduct violations.

A student found responsible for involvement in any of the violations listed above may be sanctioned accordingly.
Sanctions range from a written letter of reprimand up to immediate dismissal from the Institution. Students
dismissed for conduct violations will not be readmitted.

Student Interaction
Student interaction is considered to be an important component of the academic experience at the Institution.
Both the facility and class organizations are designed to encourage opportunities for student communication.
Class assignments include group work and cooperative learning activities. Students are encouraged to contact
their instructors if they wish to join study or special interest groups.

Personal Appearance
Students are required to dress in an appropriate manner while on campus and at the assigned externship or
clinical location. Students should show concern for the appropriateness of dress while attending the Institution
and be guided by the principle that what is proper for the workplace is proper for the Institution.
Professional appearance is as important as the development of professional skills. All students are expected to
abide by the dress code. Students are expected to practice good personal hygiene habits and maintain a clean,
neat, and professional appearance at all times. Students failing to meet the dress requirements will not be
admitted to class.
Administration and faculty are responsible for enforcing the dress code. Inappropriately dressed students will be
sent home, and time missed will be recorded as an absence.

19
Intellectual Property Protection and Ownership
The Institution respects intellectual property rights and ownership. These policies ensure against unauthorized
use of copyrighted material and information technology systems and provide clear guidance as to ownership of
intellectual property.

Copyright Protection
The Institution requires its students to respect the rights of others, including intellectual property rights. The
federal Copyright Act (17 U.S.C. § 101, et seq.) prohibits the unauthorized making and distribution of copyrighted
material. Violations of the Copyright Act, including unauthorized peer-to-peer file sharing, may subject students to
civil and criminal liabilities. These liabilities include, but are not limited to, actions by a copyright owner to
recover actual damages, profits, or statutory damages, as well as reasonable attorneys' fees and costs, and federal
criminal charges that may result in fines and imprisonment.
Use of Institutional Information Technology Resources
The Institution provides its students with access to computer equipment, e-mail accounts, facsimile equipment,
copier machines, and the Internet, exclusively for educational activities. The Institution's students are prohibited
from using any of the foregoing, or any of the other Institution's information technology systems, for the
unauthorized copying or distribution of copyrighted materials, including but not limited to unauthorized peer-to-
peer file sharing of copyrighted materials. Downloading, viewing, distributing, or sending pornographic or
obscene materials is also prohibited. This prohibited conduct includes bookmarking any pornographic or obscene
Web sites or Web sites intended or used for the distribution of unauthorized copies of copyrighted materials, or
knowingly opening or forwarding any e-mail, fax, or voice mail messages containing unauthorized copies of
copyrighted materials, or any pornographic or obscene materials. Any violation of these policies may result in
disciplinary action, up to and including dismissal from the Institution.
Any communications by students via e-mail, instant messenger, voice mail, or fax that may constitute slander or
defamation or may be considered abusive, offensive, harassing, vulgar, obscene, or threatening are prohibited.
This content includes, but is not limited to, sexual comments or images, racial slurs, gender-specific comments, or
any other comments that would offend someone on the basis of age, race, sex, color, religion, national origin,
ancestry, physical challenge, sexual orientation, or veteran status. Any individual with a complaint about such
communications should refer to the Policy of Nondiscrimination.
Students should not expect computer files, e-mail, voice mail, or Internet bookmarks to be either confidential or
private. The Institution employs a number of technology-based and other means to detect and deter unauthorized
copying and distribution of copyrighted materials. Students should have no expectation of privacy whatsoever
related to their use of the Institution's systems. Even when a message or file is erased, it is still possible to recover
the message or file, and therefore privacy of messages and computer files cannot be ensured to anyone. Any
computer-generated correspondence, the contents of all computer hard drives on the Institution's premises, and
saved voice mail messages are the sole property of the Institution, may be considered business records, and could
be used in administrative, judicial, or other proceedings. The Institution licenses software to support its
educational processes. Students are not permitted to copy, remove, or install software. By using the computer
equipment, software, and communications devices, all students knowingly and voluntarily consent to being
monitored and acknowledge the Institution's right to conduct such monitoring. The equipment is intended for
educational purposes only, and any other use by students, including but not limited to any of the prohibited
conduct described herein, will be treated under the Conduct section of this catalog and may result in disciplinary
action up to and including permanent dismissal from the Institution.
Audio or video recording of any class or lecture offered at the Institution or at its externship/practicum, clinical,
or fieldwork sites is not permitted, unless otherwise allowed on an individual basis due to an accommodation
under the Americans with Disabilities Act.
Ownership of Student and Third-Party Intellectual Property
The Institution recognizes an author/inventor's ownership in his or her creative intellectual property. The
Institution also encourages scholarship and research opportunities, many of which may result in the creation of

20
intellectual property in the form of research papers, publications, or supplemental course materials such as
lecture notes, bibliographies, additional assignments, and other non-institutional course content.
All full- and part-time students at the Institution own the exclusive rights to the intellectual property they create,
except under any of the following circumstances:

1. The intellectual property is created as a result of material support from the Institution, which for this purpose is
defined as significant financial support directly or indirectly from the Institution, use of the Institution facilities
beyond the normal curricula, or any other significant expenditure of resources by the Institution beyond what is
customary among higher education institutions; or
2. The student and the Institution enter into an agreement regarding ownership of the intellectual property; or
3. The student creates the intellectual property in conjunction with a faculty member or other employee of the
Institution.

The Institution will own any and all rights to intellectual property created by third parties for use by the
Institution; any other allocation of rights between the Institution and the third party must be defined in a written
agreement between the parties.

Student Complaint/Grievance Procedure

Statement of Intent
To afford full consideration to student complaints and concerning any aspect of the programs, facilities, or other
services offered by or associated with the College. This grievance procedure is intended to provide a framework
within which complaints may be resolved. This procedure is not, however, a substitute for other informal means
of resolving complaints or other problems. Students are encouraged to communicate their concerns fully and
frankly to members of the College faculty and administration. Reasonable measures will be undertaken to
preserve the confidentiality of information that is reported during the investigation.

Procedure
All student complaints will be handled in the following manner:

Step One: The student must try to resolve the issue with the campus staff member or instructor/ supervisor
involved. If the matter is not resolved, the student should schedule a meeting with the Program Director of the
involved department.

Step Two: If the Program Director/supervisor is unable to resolve the issue, the student should arrange to meet
with the Academic Dean.

Step Three: If the matter is not resolved to the student's satisfaction, the student must present a written complaint
to the Campus President (or designee). The Campus President (or designee) will promptly acknowledge receipt of
the complaint and respond to the student in writing. The response will address the specific complaints and
indicate what, if any, corrective action has been proposed or accomplished. The Campus President (or designee)
will schedule/attempt to schedule a meeting with the student to discuss the written response within seven (7)
school days after the student receives the response. The Campus President will take the necessary steps to ensure
that any agreed-upon solution or other appropriate action is taken.

Step Four: If the complaint is not resolved by the Campus President (or designee), the student may submit the
complaint in writing to the College's Student Ombudsman, Education Corporation of America, 3660 Grandview
Parkway, Suite 300, Birmingham, Alabama 35243 or via email to ombudsman@ecacolleges.com. The role of the
Student Ombudsman is to address student complaints and to identify satisfactory resolutions to student issues
and concerns. The Student Ombudsman will respond to the student's complaint, generally within ten (10) days,
specifying what action, if any, the College will undertake.

Step Five: If the complaint is not resolved after exhausting the College's grievance procedures, the student should then
contact the Texas Workforce Commission, Career Schools and Colleges, 101 East 15th Street, Austin, Texas 78778-

21
0001. The College guarantees that it will abide by any decision or opinion rendered by the Texas Workforce
Commission, Career Schools and Colleges.
Additionally, if the compliant is not resolved after exhausting the College's grievance procedure, the student may file a
complaint with the Texas Higher Education Coordinating Board (THECB). The forms required for filing a complaint
with THECB are located on the THECB website at http://www.thecb.state.tx.us/index.cfm?objectid=C9BD55D4-C5A3-
4BC6-9A0DF17F467F4AE9. Completed student complaint forms can be emailed to
StudentComplaints@thecb.state.tx.us or submitted by mail to the Texas Higher Education Coordinating Board, College
Readiness and Success Division, P.O. Box 12788, Austin, Texas 78711-2788. Faxed copies of the student complaint
forms are not accepted. The web address for the rules governing student complaints may be located at
http://www.thecb.state.tx.us/index.cfm?objectid=C9BD55D4-C5A3-4BC6-9A0DF17F467F4AE9.

THECB does not investigate complaints concerning actions that occurred more than two years prior to the filing of the
complaint unless the delay in filing was caused by the student exhausting all other efforts in following the College's
complaint/grievance procedure. Former students must file complaints with THECB no later than one year after the
former student's last date of attendance at the College unless the delay was caused by the student exhausting all other
efforts in following the College's complaint/grievance procedure.
Contact information for both the Texas Workforce Commission and the Texas Higher Education Coordinating
Board are also available on the College's webpage by clicking on the Policies and Disclosures link found under the
About tab.
For students residing in any state not listed above, a complete list of state agencies to which students may direct
questions, concerns, or complaints is provided on the State Agencies page.
Step Six: If the complaint has not been resolved by the College to the satisfaction of the student, the complaint may
be referred to the Accrediting Council for Independent Colleges and Schools (ACICS), 750 First St NE #980,
Washington, DC 20002, 202-336-6780.

Complaint Policy for Students Receiving VA Education Benefits

Any complaint against the school should be routed through the VA GI Bill Feedback System by going to the
following link: http://www.benefits.va.gov/GIBILL/Feedback.asp. The VA will then follow up through the
appropriate channels to investigate the complaint and resolve it satisfactorily.

Additionally, other than for a grievance related to grades, students are encouraged, but not required, to utilize the
Grievance Procedure described herein prior to proceeding with any demand for arbitration. If the student has a
grievance with the Institution, he/she may utilize the Grievance Policy, or the student may contact the Texas
Workforce Commission for its assistance in resolving the issue. If the student desires to litigate a controversy or
claim independent of any assistance the Texas Workforce Commission may provide, such controversy or claim
arising out of or relating to, this Agreement, or breach thereof, no matter how pleaded or styled, will be resolved
by binding arbitration under the Federal Arbitration Act conducted in the city in which the Institution is located.
The arbitration will be administered by Judicial Arbitration & Mediation Services ("JAMS") under JAMS'
Streamlined Arbitration Rules and Procedures or other applicable JAMS rules. Any award rendered by the
arbitrator may be entered in any court having competent jurisdiction. This arbitration provision summarizes and
incorporates the arbitration agreement provisions found elsewhere in the Institution's enrollment materials,
including the Arbitration Agreement and Waiver of Jury Trial.

State Agencies
If a student's complaint cannot be resolved after exhausting the Institution's grievance procedure, the student
may file a complaint with the agency from the list below that corresponds to the student's place of residence.
This list includes contact information for all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin
Islands and should not be construed as informative of what agencies regulate the Institution or in what states the
Institution is licensed or required to be licensed. States, through the relevant agencies or Attorney Generals
Offices, will accept complaints regardless of whether the Institution is required to be licensed in that state.

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ALABAMA
Alabama Commission on Higher
Education
P.O. Box 302000
Montgomery, AL 36130-2000
ALASKA
Alaska Commission on
Postsecondary Education
P.O. Box 110505
Juneau, AK 99811-0505
customer.service@alaska.gov
Alaska Office of Attorney General
Consumer Protection Unit
1031 West Fourth Avenue, Suite 200
Anchorage, AK 99501
attorney.general@alaska.gov
ARIZONA
Arizona State Board for Private
Postsecondary Education
1400 West Washington Street, Room
260
Phoenix, AZ 85007
ARKANSAS
Arkansas Higher Education
Coordinating Board
Arkansas Department of Higher
Education
114 East Capitol Ave
Little Rock, AR 72201
ADHE_Info@adhe.edu
AcademicAffairsDivision/ICAC%20R
ules%20and
%20Regulations/APPENDIXJ.pdf
Arkansas State Board of Private
Career Education
501 Woodlane, Suite 312S
Little Rock, AR 72201
sbpce@arkansas.gov
CALIFORNIA
California Bureau of Private
Postsecondary Education
P.O. Box 980818
West Sacramento, CA 95798-0818
bppe@dca.ca.gov
http://www.bppe.ca.gov/forms_pub
s/
complaint.pdf
CONNECTICUT
Connecticut Department of Higher
NEW HAMPSHIRE
New Hampshire Postsecondary Education Commission
3 Barrell Court #300
Concord, NH 03301-8531
http://www.nh.gov/postsecondary/complaints
NEW JERSEY
New Jersey Commission on Higher Education
P.O. Box 542
Trenton, NJ 08625
nj_che@che.state.nj.us
New Jersey Department of Labor and Workforce Development
1 John Fitch Plaza
P.O. Box 110
Trenton, NJ 08625-0110
schoolapprovalunit@dol.state.nj.us
http://lwd.dol.state.nj.us/labor/forms_pdfs/
edtrain/Conflict%20Resolution%20Questionnaire.pdf
New Jersey Division of Consumer Affairs
124 Halsey Street
Newark, NJ 07102
http://www.nj.gov/oag/ca/complaint/ocp.pdf
NEW MEXICO
New Mexico Higher Education Department
2048 Galisteo
Santa Fe, NM 87505
b23fc959f37c44bb8e3caae612e0dba7/
PPS%20Complaint%20Form.pdf
NEW YORK
New York Office of College and University Evaluation
New York State Education Department
5 North Mezzanine
Albany, NY 12234
ocueinfo@mail.nysed.gov
http://www.highered.nysed.gov/ocue/spr/COMPLAINTFORMINFO.html
New York Bureau of Proprietary School Supervision
New York State Education Department
99 Washington Avenue, Room 1613 OCP
Albany, NY 12234
New York State Department of State
Division of Consumer Protection
Consumer Assistance Unit
5 Empire State Plaza, Suite 2101
Albany, NY 12223-1556
NORTH CAROLINA
North Carolina Community College System Office of Proprietary Schools
200 West Jones Street
Raleigh, NC 27603
http://www.nccommunitycolleges.edu/
23
Education Proprietary_Schools/docs/PDFFiles/
61 Woodland Street StdtCompltForm.pdf
Hartford, CT 06105-2326
North Carolina Consumer Protection
info@ctdhe.org
Attorney General's Office
Connecticut Department of Mail Service Center 9001
Consumer Protection Raleigh, NC 27699-9001
165 Capitol Avenue, Room 110 http://www.ncdoj.gov/getdoc/59be4357-41f3-4377-b10f-
Hartford, CT 06106 3e8bd532da5f/Complaint-Form.aspx
trade.practices@ct.gov
NORTH DAKOTA
consumer_statementcpfr-2_rev_8-
North Dakota Department of Career and Technical Education
06_
State Capitol - 15th Floor
edited1106.pdf
600 East Boulevard Avenue, Dept. 270
Consumer Complaint Hotline: (800)
Bismarck, ND 58505-0610
842-2649
cte@nd.gov
DELAWARE
North Dakota Consumer Protection Division
Delaware Higher Education Office
Office of Attorney General
Carvel State Office Building, 5th Floor
Gateway Professional Center
820 North French Street
1050 East Interstate Avenue, Suite 200
Wilmington, DE 19801-3509
Bismarck, ND 58503-5574
dheo@doe.k12.de.us
http://www.ag.state.nd.us/cpat/PDFFiles/SFN7418.pdf
Delaware Attorney General
OHIO
Consumer Protection Wilmington:
Ohio State Board of Career Colleges and Schools
820 North French Street, 5th floor
30 East Broad Street, 24th Floor, Suite 2481
Wilmington, DE 19801
Columbus, OH 43215
consumer.protection@state.de.us
http://scr.ohio.gov/
DISTRICT OF COLUMBIA
Ohio Department of Higher Education
District of Columbia Office of the
25 South Front Street
State Superintendent of Education
Columbus, OH 43215
Education Licensure Commission
https://www.ohiohighered.org/
810 First Street, NE, 9th Floor
Washington, DC 20002
Ohio Attorney General
http://osse.dc.gov/service/educatio
Consumer Protection Section
n-licensure-commission-elc-public-
30 East Broad Street, 14th Floor
complaints
Columbus, OH 43215-3400
FLORIDA http://www.ohioattorneygeneral.gov/
Florida Commission on Independent consumercomplaint
Education
OKLAHOMA
325 West Gaines Street, Suite 1414
Oklahoma State Regents for Higher Education
Tallahassee, FL 32399-0400
655 Research Parkway, Suite 200
Toll-Free number: 888.224.6684
Oklahoma City, OK 73104
GEORGIA
Oklahoma State Board of Private Vocational Schools
Georgia Nonpublic Postsecondary
3700 Classen Boulevard, Suite 250
Education Commission
Oklahoma City, OK 73118-2864
2082 East Exchange Place #220
Tucker, GA 30084-5334 Oklahoma Office of the Attorney General
Consumer Protection Unit
HAWAII
Attn: Investigative Analyst
Hawaii State Board of Education
313 NE 21st Street
P.O. Box 2360
Oklahoma City, OK 73105
Honolulu, HI 96804
http://www.oag.state.ok.us/oagweb.nsf/ccomp.html
ocp@dcca.hawaii.gov

24
http://hawaii.gov/dcca/ocp/consum OREGON
er_complaint
IDAHO
Idaho State Board of Education
Attn: State Coordinator for Private Oregon Department of Education
Colleges and Proprietary Schools
650 West State Street, Room 307
P.O. Box 83720
Boise, ID 83720-0037
ILLINOIS
Illinois Board of Higher Education
431 East Adams, 2nd Floor
Springfield, IL 62701-1404
info@ibhe.org
Institutional Complaint Hotline:
(217) 557-7359
Illinois State Board of Education
100 North 1st Street
Springfield, IL 62777
http://webprod1.isbe.net/contactisb
e/
Illinois Attorney General
Consumer Fraud Bureau
500 South Second Street
Springfield, IL 62706
Consumer Fraud Hotline: (800) 243-
0618
INDIANA
The Indiana Commission for Higher
Education
The Indiana Board for Proprietary
Education
101 West Ohio Street, Suite 670
Indianapolis,IN 46204-1984
317.464.4400 Ext. 138
317.464.4400 Ext. 141
IOWA
Iowa Student Aid Commission
603 East 12th Street, 5th Floor
Des Moines, IA 50319
info@iowacollegeaid.gov
http://www.iowacollegeaid.gov/ima
ges/
docs/file/forms/constituentrequestf SOUTH DAKOTA
orm.pdf
KANSAS
Kansas Board of Regents
1000 SW Jackson Street, Suite 520
Topeka, KS 66612-1368
KENTUCKY
Oregon Office of Degree Authorization
1500 Valley River Drive, Suite 100
Eugene, OR 97401
Private Career Schools Office
255 Capitol Street NE
Salem, OR 97310-0203
complaint-procedures.doc
Oregon Attorney General
Financial Fraud/Consumer Protection Section
1162 Court Street NE
Salem, OR 97301-4096
PENNSYLVANIA
Pennsylvania Department of Education
333 Market Street
Harrisburg, PA 17126-0333
Office of Attorney General
Bureau of Consumer Protection
14th Floor, Strawberry Square
Harrisburg, PA 17120
PUERTO RICO
Puerto Rico Council on Higher Education
P.O. Box 1900
San Juan, PR 00910-1900
Puerto Rico Department of Justice
G.P.O. Box 9020192
San Juan, PR 00902-0192
RHODE ISLAND
Rhode Island Board of Governors for Higher Education
Shepard Building
80 Washington Street
Providence, RI 02903
Rhode Island Department of Attorney General
Consumer Protection Unit
150 South Main Street
Providence, RI 02903
SOUTH CAROLINA
South Carolina Commission on Higher Education
1333 Main Street, Suite 200
Columbia, SC 29201
South Dakota Board of Regents
306 East Capitol Avenue, Suite 200
Pierre, SD 57501-2545
South Dakota Office of Attorney General
Division of Consumer Protection
25
Kentucky Council on Postsecondary
Education
1024 Capital Center Drive #320
Frankfort, KY 40601-7512
Kentucky Board of Proprietary
Education
911 Leawood Drive
Frankfort, KY 40601-3319
Office of the Attorney General
Capitol Suite 118
700 Capitol Avenue
Frankfort, KY 40601-3449
consumer.protection@ag.ky.gov
LOUISIANA
Louisiana Board of Regents
P.O. Box 3677
Baton Rouge, LA 70821-3677
MAINE
Maine Department of Education
Complaint Investigator
23 State House Station
Augusta, ME 04333-0023
jonathan.braff@maine.gov
Maine Attorney General
Consumer Protection Division
6 State House Station
Augusta, ME 04333
MARYLAND
Maryland Higher Education
Commission
6 Liberty Street
Baltimore, MD 21201
Maryland Attorney General
Consumer Protection Division
200 St. Paul Place
Baltimore, MD 21202
consumer@oag.state.md.us
Consumer Protection Hotline: (410)
528-8662
MASSACHUSETTS
The Massachusetts Department of
Elementary and
Secondary Education
Office of Proprietary Schools
75 Pleasant Street
Malden, MA 02148-4906
http://www.doe.mass.edu/ops
proprietaryschools@doe.mass.edu
1302 East Highway 14, Suite 3
Pierre, SD 57501-8053
TENNESSEE
Tennessee Higher Education Commission
404 James Robertson Parkway, Suite 1900
Nashville, TN 37243
http://www.tn.gov/thec/Divisions/LRA/
PostsecondaryAuth/Complaint%20Form.rtf
TEXAS
Texas Workforce Commission
Career Schools and Colleges - Room 226-T
101 East 15th Street
Austin, TX 78778-0001
www.texasworkforce.org/careerschoolstudents
Texas Higher Education Coordinating Board
1200 East Anderson Lane
Austin, TX 78752
Office of the Attorney General
Consumer Protection Division
P.O. Box 12548
Austin, TX 78711-2548
https://www.oag.state.tx.us/consumer/complaintform.pdf
U.S. VIRGIN ISLANDS
Government of the U.S. Virgin Islands
Department of Education
Office of the Commissioner
1834 Kongens Gade
St. Thomas, V.I. 00802
UTAH
Utah Division of Consumer Protection
160 East 300 South
Salt Lake City, UT 84111
consumerprotection@utah.gov
http://consumerprotection.utah.gov/complaints/index.html
VERMONT
Vermont Department of Education
State Board of Education
120 State Street
Montpelier, VT 05620-2501
Vermont Attorney General's Office
109 State Street
Montpelier, VT 05609-1001
VIRGINIA
State Council of Higher Education
101 North 14th St.
James Monroe Building
Richmond, VA 23219
communications@schev.edu
http://www.schev.edu/forms/StudentComplaintInformation.pdf
26
MICHIGAN WASHINGTON
Michigan Department of Labor & Washington Higher Education Coordinating Board
Economic Growth 917 Lakeridge Way
Office of Postsecondary Services P.O. Box 43430
Proprietary School Unit Staff Olympia, WA 98504-3430
201 North Washington Square dainfo@hecb.wa.gov
Lansing, MI 48913
Washington Workforce Training and Education Coordinating Board
MINNESOTA 128 10th Avenue SW
Minnesota Office of Higher EducationP.O. Box 43105
1450 Energy Park Drive, Suite 350 Olympia, WA 98504-3105
St. Paul, MN 55108-5227 workforce@wtb.wa.gov
http://www.wtb.wa.gov/
Minnesota Attorney General's Office PCS_Complaints.asp
1400 Bremer Tower
Washington State Office of the Attorney General
445 Minnesota Street
1125 Washington Street SE
St. Paul, MN 55101
P.O. Box 40100
MISSISSIPPI Olympia, WA 98504-0100
Mississippi Commission on College https://fortress.wa.gov/atg/formhandler/ago/ContactForm.aspx?subject
Accreditation =Consumer%20Protection
3825 Ridgewood Road https://fortress.wa.gov/atg/formhandler/ago/ComplaintForm.aspx
Jackson, MS 39211-6453
WEST VIRGINIA
Mississippi Commission of West Virginia Higher Education Policy Commission
Proprietary Schools and College 1018 Kanawha Boulevard E., Suite 700
Registration Charleston, WV 25301-2800
3825 Ridgewood Road
Community and Technical College System of West Virginia
Jackson, MS 39211-6453
1018 Kanawha Boulevard E., Suite 700
Consumer Protection Division Charleston, WV 25301
Office of the Attorney General
West Virginia Office of the Attorney General
State of Mississippi
Consumer Protection Division
P.O. Box 22947
P.O. Box 1789
Jackson, MS 39225-2947
Charleston, WV 25326-1789
http://www.ago.state.ms.us/index.p
http://www.wvago.gov/pdf/general-consumer-complaint-form.pdf
hp/
WISCONSIN
MISSOURI
Wisconsin Educational Approval Board
Missouri Department of Higher
30 West Mifflin Street, 9th Floor
Education
P.O. Box 8696
205 Jefferson Street
Madison, WI 53708
P.O. Box 1469
eabmail@eab.state.wi.us
Jefferson City, MO 65102-1469
http://eab.state.wi.us/resources/complaint.asp
info@dhe.mo.gov
WYOMING
MONTANA
Wyoming Department of Education
Montana Board of Regents
2300 Capitol Avenue
Office of Commissioner of Higher
Hathaway Building, 2nd Floor
Education
Cheyenne, WY 82002-0050
Montana University System
2500 Broadway Street Attorney General's Office
P.O. Box 203201 123 Capitol Building
Helena, MT 59620-3201 200 West 24th Street
Cheyenne, WY 82002
Montana Office of Consumer
Protection
2225 11th Avenue

27
P.O. Box 200151
Helena, MT 59620-0151
contactocp@mt.gov
NEBRASKA
Nebraska Coordinating Commission
for Postsecondary Education
P.O. Box 95005
Lincoln, NE 68509-5005
Nebraska Attorney General
Consumer Protection Division
2115 State Capitol
Lincoln, NE 68509
Consumer Protection Hotline: (800)
727-6432
NEVADA
Commission on Postsecondary
Education
8778 South Maryland Parkway, Suite
115
Las Vegas, NV 89123
http://www.cpe.state.nv.us/
CPE%20Complaint%20Info.htm
Nevada State Board of Nursing
2500 W. Sahara Ave., Suite 207
Las Vegas, NV 89102
http://www.nevadanursingboard.or
g

Nondiscrimination/Nonharassment Policy
The Institution encourages diversity and welcomes applications from all minority groups. The Institution does not
discriminate on the basis of race, color, religion, ancestry, national origin, age, non-disqualifying disability, gender,
sexual orientation, marital status, or veteran status in the recruitment of students, or in the implementation of its
policies, procedures, and activities. Sexual harassment is a prohibited aspect of sexual discrimination under this
policy.
It is the Institution's policy to maintain an environment in which all individuals are treated with respect and
dignity. Each individual has the right to learn in an atmosphere free from discriminatory practices, including
sexual harassment and harassment based on race, religion, gender, color, sex, age, national origin, disability,
marital status, sexual orientation, gender identity, veteran status, or any other legally protected status.
Discrimination of any kind is unacceptable and will not be tolerated at the Institution.
Harassment is verbal or physical conduct that denigrates or shows hostility or aversion towards an individual
because of his or her protected status, or that of persons with whom the individual associates. For example, racial
harassment includes harassment based on an immutable characteristic associated with race (e.g., skin color or
facial features).
The Institution prohibits sexual harassment including, but not limited to:

• Coerced sexual acts

• Touching or assaulting an individual's body, or staring, in a sexual manner
• Graphic, verbal commentary about an individual's body or sexuality
• Unwelcome or offensive sexual jokes, sexual language, sexual epithets, sexual gossip, sexual comments or
sexual inquiries
28
 • Unwelcome flirtations, advances or propositions
• Continuing to ask an individual for a date after the individual has indicated that he or she is not interested
• Sexually suggestive or obscene comments or gestures
• The display of graphic and sexually suggestive objects, pictures, or graffiti or any computer-generated sexually
explicit pictures or graffiti
• Negative statements or disparaging remarks targeted at one's gender (either men or women), even if the content
of the verbal abuse is not sexual in nature; or
• Any form of retaliation against an individual for complaining about the type of behavior described above or
supporting the complaint of the alleged victim

The Institution encourages individuals who believe they are being harassed or discriminated against to firmly and
promptly notify the alleged offender that his or her behavior is unwelcome. However, whether or not the
individual chooses to discuss the incident with the alleged offender, anyone who either experiences or observes
harassment or discrimination should report the incident immediately by speaking with the Campus President, or
follow the General Student Complaint Procedure/Grievance Policy in the Course Catalog. The Institution will take
any necessary action to promptly investigate the complaint to resolution. The Institution cannot address
allegations unless it is made aware of the complaint.
Procedure for reporting as identified in the Crime Report (Clery Act):

The College also complies with Title IX of the Education Amendments of 1972 which provides that “no person in
the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be
subjected to discrimination under any educational program or activity receiving Federal financial assistance.” The
Title IX Coordinator for each College location is the Academic Dean. Complaints filed under Title IX shall be kept
confidential to the maximum extent possible and the student shall not be retaliated against for bringing forth a
complaint. The process for filing complaints for claims related to sexual discrimination or harassment under Title
IX is as follows:
Step One: The student/employee must submit a complaint in writing to the Title IX Coordinator within 30
calendar days of the misconduct, which is the subject of the complaint, last occurred. The Title IX Coordinator will
investigate the claims, conduct and investigation and reply to the student/employee in writing. The Title IX
Coordinator shall generally respond with a resolution to the complaint in writing within ten (10) days of receipt of
the written complaint; if the complaint will take longer to resolve, the Title IX Coordinator will notify the student
or employee of the reason for the delay and how much longer it may take.
Step Two: If the matter is not resolved at this stage and an appeal is desired, the student/employee must submit
his/her appeal within 15 days of the decision having been provided to the student/employee in Step One of the
process. Alternatively, in the event the Title IX Coordinator is the source of the complaint, the student/employee
must then submit his/her complaint in writing, within 30 days of the misconduct, which is the subject of the
complaint, last occurred. An appeal or complaint at this step in the process shall be submitted to the College’s
Lead Title IX Coordinator, Education Corporation of America, 3660 Grandview Parkway, Suite 300, Birmingham,
Alabama 35243, or call toll free at (866) 677-9050 or email to TitleIXCoordinator@vc.edu. The Lead Title IX
Coordinator will generally respond with a resolution to the student/employee’s complaint within ten (10) days,
specifying what action, if any, the College will undertake; if the complaint will take longer to resolve, the Lead Title
IX Coordinator will notify the student/employee of the reason for the delay and how much longer it may take.
No Retaliation
The Institution will not retaliate against any individual who makes a report of perceived harassment or
discrimination, nor will it permit such behavior by any person at the Institution. Retaliation is a serious violation
of the Institution's policy, and those who feel they have been subjected to any acts of retaliation should
immediately report such conduct to the Campus President, or follow the General Student Complaint
Procedure/Grievance Policy in the Course Catalog.
Students Seeking Reasonable Accommodations
Brightwood College is committed to providing educational opportunity and full participation for students and
prospective students with disabilities. Pursuant to the Americans with Disabilities Act (ADA) and Section 504 of

29
the Rehabilitation Act, Brightwood College provides equal opportunity for qualified persons with disabilities. As
appropriate, Brightwood College will make reasonable accommodations to offer persons with disabilities the
opportunity to participate fully in its programs, activities and services.

It is the responsibility of the student to inform the School of any disability, whether physical or mental, that might
in any way affect the student’s academic progress or for which the student seeks accommodation. Students
seeking reasonable accommodations should submit an accommodation request in person to the Campus
Disabilities Coordinator or through the student portal. The name of the Disabilities Coordinator can be found in
the campus catalog or obtained from the Campus President.

Career Development
The Institution offers career development services to all eligible graduates. An eligible graduate is any student
who has successfully completed all graduation requirements as stated in the Graduation Requirements section of
this catalog. Many students desire to obtain employment on their own. The Institution supports and encourages
this effort and will provide techniques on seeking and securing employment. Students are responsible for
informing the Institution of their employment information.
The Institution's Career Development Department will assist students in their job search. Career development
services include assistance with resume writing, interviewing, identifying job openings, and other job search
activities. It should be understood that career development services offered by the Institution are not an
obligation or guarantee of employment. If a student repeatedly fails to attend Career Development coaching
sessions and/or repeatedly fails to attend job interviews arranged by the Career Development Department, the
service may no longer be available to that student.
Although average wage information based on data received from employers and graduates may be available to
prospective students, no employee of the Institution can guarantee that a graduate will earn any specific amount.
Each student's program of study, academic performance, employer needs and location, current economic
conditions, and other factors may affect wage levels and career prospects.
Continuous career development services are available to all eligible graduates. Graduates who require additional
assistance after their initial employment should contact the Institution to provide updated resume information
and are encouraged to use the resources available in the Career Development Department.
Part-time Jobs
Many students work on a part-time basis during their training to help with their education costs. If students
require assistance in securing part-time employment while attending classes, the Career Development
Department will make a reasonable effort to assist them in their search.

Student Health Services

The Institution does not provide health services for students. In the event of a student medical emergency, an
alerted staff member will dial 9-1-1 for medical services. Students requiring nonemergency medical care will be
given information about medical services or agencies they may contact. Any costs incurred for medical services
will be the student's responsibility.

Student Housing
The Institution does not have dormitory facilities. Although it is the student's responsibility to find living
accommodations, the Institution will help locate lodging for any student needing assistance. Available lodging may
include rooms in private homes, apartments, and rental houses.

Tutoring
Students who need extra assistance because of academic difficulties may arrange for tutoring through their
instructor, Program Director, or the Academic Dean.

30
Summary of Delivery System
Programs will be delivered in some combination of classroom, laboratory, externship/practicum, clinical, and
digital instruction.
The Institution's online platform is located on the Internet at https://consumerinfo.brightwood.edu. It is
supported by a large farm of Web servers configured redundantly to generally assure uninterrupted, around-the-
clock operation. All programs are taught by qualified instructors. The attractively designed class pages encourage
student involvement and interaction, and the system facilitates text-based class discussions based on instructor
commentaries, readings, Web field trips, and other assignments.
The Institution's online course is actually a specialized Internet-based application presented to both the students
and the instructor. Unlike traditional classroom instruction, which often relies on improvisation driven by a desire
to cover the material, The Institution's online courses are fully developed and realized before the first lesson ever
takes place. Every assignment and activity in a course has been planned, selected, and evaluated in light of the
course's specific learning outcomes.
Following enrollment, students will have access to the following support services:

• Orientation to the campus

• Orientation to the on-ground and digital classrooms
• Access to the 24-hour help desk

Technology and Equipment Requirements for Digital Instruction

To enroll in a program with a digital instruction component, you must have access to a computer, tablet or smart
phone with access to the internet as well as an email address and account, which will be issued to all students for
use within their courses.

Student Verification Policy

I. Verification
A. Throughout the program, the Institution will verify that a student who completes digital sessions is the same
student who participates in on‐ground sessions for the course.

• Student attendance is recorded face‐ to‐ face during the on‐ ground portion of the program.
• Students are provided with a secure login and password for the student portal that must be changed every 180
days.
• Final exams and major tests are taken in a proctored environment at the campus.

B. There are no additional charges or fees associated with the verification of student identity.
II. Privacy
(also see the Intellectual Property Protection and Ownership section in the campus catalog)
A. In order to protect the privacy of the student, the Institution uses a secure process for providing students with
their student portal login credentials.

• A system‐ generated e-mail is sent to the student's personal e-mail account. This e-mail contains the student's
private login credentials for the student portal.
• If no personal e-mail account exists for the student, the student portal account is provisioned by a member of the
Admissions Department. Once the account is created, the Admissions Department provides the student with the
login credentials. The student is then advised to change his or her password to ensure that the credentials are
private.
• The student is advised to keep his or her login information in a secure place.

31
B. The only individuals who have access to the digital classroom are the students in the class, instructors, and
academic administrators.

Crime Awareness and Campus Security

In keeping with the requirements of the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime
Statistics Act, the Institution distributes annually to all current students and employees a disclosure regarding the
availability, location, and contents of the campus security report.
All prospective students and employees will receive a notice regarding the availability of the report, a description
of the contents, and instructions for requesting a copy.

Drug and Alcohol Abuse Awareness and Prevention

In compliance with the Drug-Free Workplace Act of 1988 (Public Law 101-690) and the Drug-Free Schools and
Communities Act Amendments of 1989 (Public Law 101-226), the Institution provides a Drug- Free Schools and
Workplaces disclosure to each student during the admission process. This disclosure gives instruction on how to
obtain the descriptions of the legal sanctions under local, state, and federal law for unlawful possession, use, or
distribution of illegal drugs and alcohol; health risks associated with the use of illegal drugs and the abuse of
alcohol; and a list of any drug and alcohol counseling, treatment, and rehabilitation programs that are available to
the students.

Family Educational Rights and Privacy Act

Student records are maintained for a minimum of five years from the student's last day of attendance, with
academic transcripts maintained indefinitely. The Family Educational Rights and Privacy Act (FERPA) affords
eligible students and their parents certain rights with respect to their education records including:

• The right to inspect and review the student's education records during normal school hours with an appointment
within 45 days of the day the President/Executive Director receives a written, dated request for access. The
Institution does not permit students to inspect or review confidential student guidance notes maintained by the
Institution, or financial records (including any information those records contain) of their parents or guardians.
• The right to request amendment of educational records that the student believes are inaccurate, misleading, or a
violation of privacy. Students requesting amendment of an education record should submit a written, dated
request to the President/Executive Director, clearly identify the part of the record they want changed, and
specify why it is inaccurate, misleading, or a violation of privacy. If the Institution decides not to amend the
record, the Institution will notify the student in writing and/or verbally of the decision and of the student's right
to a hearing regarding the request for amendment. Additional information regarding the hearing procedures will
be provided to the student when he/she is notified of the right to a hearing.
• The right to consent to disclosures of personally identifiable information contained in the student's education
records, except to the extent that FERPA authorizes disclosure without prior consent from the parents or the
eligible student, as applicable. The Institution may neither release nor disclose personally identifiable
information contained in the student's education records to outside employers, agencies, or individuals without
first securing a written release from the parent or eligible student, as applicable, unless permitted by the Act.

One exception to the above student record release policy permits disclosure without consent to school officials
with legitimate educational interests. A school official is a person employed by the Institution in an
administrative, supervisory, academic or research, or support staff position (including law enforcement unit
personnel and health staff) or a person or company with whom the Institution is affiliated or has contracted
(such as an attorney, auditor, or collection agent). A school official has a legitimate educational interest if the
official needs to review an education record in order to fulfill a professional responsibility.

Upon request, the Institution discloses educational records without consent to officials of another school in
which a student seeks or intends to enroll.
• The right to file a complaint with the U.S. Department of Education concerning alleged failures by the
Institution to comply with the requirements of FERPA. The name and address of the office that administers
FERPA is:

32
 Family Compliance Office
U.S. Department of Education
400 Maryland Avenue SW
Washington DC 20202-4605

These rights transfer to the student when he or she reaches the age of 18 or attends a school beyond the high
school level. Students to whom the rights have transferred are eligible students.

Personal Property
The Institution assumes no responsibility for loss or damage to a student's personal property or vehicle.

ACADEMIC INFORMATION
Class Size
Effective: August 9, 2017

Student to instructor ratios shall not exceed the following:

Program Lecture Classes Lab Classes

Business Administration (Associate degree) 30:1 20:1
Dental Assistant 30:1 20:1
Electrical Technician 30:1 20:1
Medical Assistant (Associate degree) 30:1 20:1
Medical Assistant 30:1 20:1
Medical Office Specialist 30:1 20:1
Network Support Technician 30:1 20:1
Network and System Administration 30:1 20:1

Hours of Operation
The normal hours of operation are as follows:
Main Campus
MON-THU 7:00 a.m. to 11:00 p.m.
FRI 7:00 a.m. to 5:00 p.m.
Business Office
MON-THU 8:00 a.m. to 8:00 p.m.
FRI 8:00 a.m. to 5:00 p.m.
Student Finance Office
MON-THU 8:30 a.m. to 7:00 p.m.
FRI 8:30 a.m. to 5:00 p.m.

Definition of an Academic Year

The academic year consists of a minimum of 30 weeks of instruction in which a full-time student is expected to complete
at least 36 quarter credits.

Definition of a Unit of Credit

The Institution measures its programs in quarter credit hours.
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One quarter credit hour equals:

• a minimum of 10 lecture clock hours

• a minimum of 20 laboratory clock hours
• a minimum of 30 externship/practicum clock hours

A clock hour is a minimum of 50 minutes of instruction within a 60-minute period of time in which lectures,
demonstrations, laboratories, digital instruction, and similar class activities are conducted.

Out-of-Class Learning Activities

For Title IV programs, the federal government has issued the following definitions for the purposes of calculating
Title IV funding:

Clock Hour
A period of time consisting of:

1. A 50- to 60-minute class, lecture, or recitation in a 60-minute period; and

2. A 50- to 60-minute faculty-supervised laboratory, shop training, or internship in a 60-minute period.

Credit Hour*
An amount of work represented in intended learning outcomes and verified by evidence of student achievement
that is an institutionally established equivalency that reasonably approximates:

1. Not less than one hour of classroom or direct faculty instruction and a minimum of two hours out-of-class
student work each week for approximately fifteen weeks for one semester or trimester hour of credit, or ten to
twelve weeks for one quarter hour of credit, or the equivalent amount of work over a different amount of time;
or
2. At least an equivalent amount of work as required outlined in item 1 above for other academic activities as
established by the institution including laboratory work, internships, practica, studio work, and other academic
work leading to the award of credit hours.

Conversion Rate

1. One semester or trimester credit hour is equal to at least 37.5 clock hours; and
2. One quarter credit hour is equal to at least 25 clock hours.

Additionally, the Institution's accreditor has defined the following credit hour equivalencies:

Type of Classroom Work In-Class Hours Out-of-Class Work Hours

Lecture 1 2

Laboratory 2 1

Externship/Practicum 3 0

To comply with the definitions and equivalencies identified above, the Institution has established the following
policy for Title IV eligible programs.

1. One quarter credit shall consist of 25 clock hours of instruction. One semester credit shall consist of 37.5 clock
hours of instruction.

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 2. Each quarter credit in an externship course shall consist of 25 clock hours of direct clinical instruction. Each
semester credit in an externship course shall consist of 37.5 clock hours of direct clinical instruction. This
instruction must all occur in the clinical setting and cannot include any out-of-class work.
3. Each quarter credit in a non-externship course must include a minimum of 20 clock hours of direct
instruction. This instruction may occur in a classroom or online. The remaining 5 clock hours may include
acceptable and documented student digital learning activities. Each semester credit in a non-externship
course must include a minimum of 30 clock hours of direct instruction. This instruction may occur in a
classroom or online. The remaining 7.5 clock hours may include acceptable and documented student
digital learning activities.
4. No more than 5 hours of out-of-class work can be counted for each 20 clock hours of direct instruction.
No more than 7.5 hours of out-of-class work can be counted for each 30 clock hours of direction
instruction.

The Institution will apply the same evaluation process for student academic achievement to in-class and out-of-
class activities for credit. Please see the Academic Standards section of the catalog for more detail.
*For the Institution's definition of an academic credit, please see Academic Information, Definition of a Unit of
Credit.

Honors and Awards

Graduation Honors
President’s List - 4.00 CGPA
Dean’s List - 3.50 to 3.99 CGPA
Career Compass Certified Professional - Per program requirements

Graduation and Term/Mod Awards

Perfect Attendance - 100%

Term/Mod Awards
President’s List - 4.00 CGPA
Dean’s List - 3.50 to 3.99 CGPA

Required Study Time

Outside study, apart from regular classroom work, is required to successfully complete the required course
assignments. The amount of time will vary according to the individual student's abilities.
All assignments must be turned in at the designated time. Students are responsible for reading any study
materials issued by their instructors.

Changes in Programs or Policies

The Institution has the right, at its discretion, to make reasonable changes in program content, materials,
schedules, sequences of courses in programs, or locations in the interest of improving the student's education, or
where deemed necessary due to industry changes, academic scheduling, or professional requirements.
The Institution is required to make changes in programs or policies when ongoing federal, state, or accrediting
changes affect students currently in attendance.
If the change results in a new program, students will be given the option of changing to the new program or
completing the program in which they originally enrolled.

English as a Second Language Instruction

The Institution does not offer English as a Second Language instruction. The Institution staff will refer students to
learning centers that offer this instruction.

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Attendance/Tardiness Policy
The Institution emphasizes the need for all students to attend classes on a regular and consistent basis in order to develop the
skills and attitudes necessary to compete in the highly competitive labor market. Because much of each program is conducted
in a hands-on environment, attendance is critical to proper skill building.
Tardiness disrupts the learning environment and is discouraged. Student attendance is posted based upon the time present in
class. Students who arrive late or leave class early will have those minutes deducted from their attendance. Tardiness or
absences in any class are counted toward the 80% attendance requirement. Failure to meet the attendance requirement could
lead to dismissal from the institution if the absences exceed 20% of the total program hours.
Absences will count from the first official day of classes and not from the first day the student attends. If a student starts a
course late, time missed becomes part of the 14 consecutive calendar days and absence percentage. Absences such as military
service, illness, work, and personal or family-related emergency do not eliminate the absence from the student’s record.
Students may be allowed to make up work for these types of absences at the discretion of the instructor. Refer to the class
syllabus for further details.

The specific requirements for attendance are as follows:

1. Students enrolled in either a degree or diploma program:
• will be dismissed from the Institution if they are absent more than 20% of the total program hours (conversely,
must attend 80% of total program hours).
• will be dismissed from the Institution if they are absent for more than 14 consecutive calendar days, including the
Institution’s holidays and breaks. If a student passes the 14 day threshold during a holiday or break and they fail
to return within three (3) business days after the holiday or break, they will be dismissed.
2. If a student starts a course after the first class day, then class time missed becomes part of the 20% absence calculation.
3. If a student arrives late for class or leaves early, time missed will be marked as absent and becomes part of the 20% absence
calculation.
4. No excuses or documentation will be accepted to remove absent time from a student's record. Make-up work may be
permitted.
5. Instructors record attendance at the beginning of each face-to-face class session, and then after each 10-minute
break, and at the end of each class session. Following the conclusion of the face-to-face session, instructors post
attendance for the face-to-face session in the faculty portal and such attendance is posted daily.
For blended programs, digital attendance is based on completing the required work in the LMS, Canvas. Students
who submit / complete their required work in Canvas receive positive attendance for those items. A student who
does not submit/ complete their required work receives no digital attendance.

6. Student attendance is updated daily and is available in the Student Portal on the first page after logging into the portal.
7. Campus staff will conduct individual academic advising sessions with students whose attendance is less than 85% of the
program. Campus staff will discuss poor attendance patterns and the consequences of falling below the required 80%
attendance percentage requirement. Students will accept individual academic advising sessions through the student portal.
8. Students may be readmitted after attendance violation dismissal provided they re-enter with a make-up attendance plan
that does not violate the institution’s course repeat policy and is not in violation of the maximum time frame (MTF) for the
students’ program of study.
9. Students may follow the process presented in the Grievance Policy outlined in the campus catalog if they feel an error has
been made in their attendance calculation.

Make-Up Standards
Students are encouraged to attend class every day and for all the required hours and minutes of the class. It is the
student’s responsibility to learn the material covered while absent and to make up all work missed.
Make-up work of on-ground classes or digital session hours does not excuse or remove absences. Make-up work is
permitted for the purpose of receiving veterans educational training benefits.
Make-up work hours for on-ground classes and digital sessions shall:
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 • be supervised by an instructor approved for the class being made up;
• be completed within two weeks of the end of the grading period during which the absence(s) occurred;
• to be completed before the 20% absence limit is exceeded.
Make-up work of digital session hours shall be accomplished by completing assignments in the digital session(s)
that were incomplete.
Make-up work of on-ground class hours shall:
• require the student to demonstrate substantially the same level of knowledge or competence expected of
a student who attended the scheduled class session;
• be documented by the school as being completed, recording the date, time, duration of the make-up
session and the name of the supervising instructor; and
• be signed and dated by the student to acknowledge the make-up session.

Pregnancy Policy
In accordance with Title IX of the Education Amendments of 1972 and the Office of Civil Rights of the U. S.
Department of Education requirements, the Institution provides protection to pregnant women. Because the
Institution does not maintain a leave policy for its students, the Institution will treat pregnancy, childbirth, false
pregnancy, termination of pregnancy and recovery therefrom as a justification for a leave of absence for so long a
period of time as is deemed medically necessary by the student's physician, at the conclusion of which the student
shall be reinstated to the status which she held when the leave began.
Students seeking reasonable accommodations due to pregnancy should submit an accommodation request in
person to the Campus Disabilities Coordinator or through the student portal. The name of the Disabilities
Coordinator can be found in the campus catalog or obtained from the Campus President.

The Institution cannot require a pregnant student to obtain the certification of a physician that she is physically
and emotionally able to continue participation in the enrolled program unless such a certification is required of all
students for other physical or emotional conditions requiring the attention of a physician.

Student Deployment Policy

Military students and their spouses called to active duty or deployed from their home station will be allowed to
withdraw from the currently enrolled term/payment period by providing a copy of military orders. Military
service means service, whether voluntary or involuntary, in the Armed Forces (including National Guard or
Reserve) on active duty, active duty for training, or full-time National Guard duty, or order to active duty. The
length of the absence (including all prior absences for military), including only the time the student actually
served in the military, cannot exceed five years.
Students who have completed 75 percent of the current term/payment period may earn a grade at the discretion
of their instructors. Students without sufficient completion of course work will be withdrawn without grade
penalty. Withdrawn courses must be repeated in their entirety. All tuition charges/payments related to the
term/payment period that is interrupted will be refunded.

Reentering students should contact the Military Student Center and military academic advisor to ensure a smooth
transition back to an active student status. Current tuition and policies (or policy revisions) for military students
will apply to all returning students upon re-entry. Reentry fees will be waived for all returning students.

Suspension and Dismissal

All students are expected to conduct themselves as responsible adults, to attend classes regularly, and to maintain
a satisfactory level of academic achievement. The Institution reserves the right to suspend or dismiss any student
who:

• exhibits conduct found by the administration to be detrimental to fellow students, other individuals, the
community, or the Institution, as addressed in the Student Conduct Policy section of this catalog;
• fails to maintain satisfactory academic progress;
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 • fails to meet attendance standards; or
• fails to meet financial obligations to the Institution.

Time on suspension will be counted as an absence from the Institution and cannot exceed the allowable absences
stated in the attendance policy.

Externship/Practicum, Clinical, or Fieldwork

In particular phases of study, some programs include an externship/practicum, clinical, or fieldwork experience
that is completed without compensation. Although students are supervised by professionals at their site, they
must continue to maintain contact with the Institution's Externship office and program faculty on a regular basis.
The following academic requirements must be met prior to starting the externship/practicum, clinical, or
fieldwork:

• Students must have passed all required prerequisite courses as indicated in the catalog;
• Students may not have any incomplete grades for any prerequisites; and
• Students are required to have a minimum 2.0 CGPA.

The Institution may have program-specific eligibility requirements. Students should talk to their advisors
regarding these.
Documentation of required health examinations, pathology tests, and immunizations will be required for certain
programs. This documentation must be submitted prior to a student's first day at his or her externship/practicum,
clinical, or fieldwork site. The required documentation may vary by program and by externship/practicum,
clinical, or fieldwork site. In some cases, this documentation may be required before a student can be assigned to
the site. Delay in providing this documentation may delay or prevent a student's assignment to
externship/practicum, clinical or fieldwork rotations and progression in the program.
Many programs require an orientation and/or preparation class prior to students being placed at an
externship/practicum, clinical, or fieldwork site. Additionally, many programs require a certification exam
preparation class at the conclusion of the program. Where required, these classes must be successfully completed
in order to graduate from the program.
During externship/practicum, clinical, or fieldwork training, students are expected to perform in an ethical, safe,
and professional manner, and to assist in all matters appropriate to the scope of practice. Failure to do so may
result in course failure, dismissal from the program, and failure to graduate.
Externship/practicum, clinical, or fieldwork hours may be scheduled during the day and are typically full-time,
Monday through Friday. This will require night students to complete externship/practicum, clinical, or fieldwork
hours during the day. Night hours are rarely available; therefore, students must not count on the possibility of
working in the evening and may be required to make arrangements to complete the externship/practicum,
clinical, or fieldwork during daytime work hours. Successful completion of the externship/practicum, clinical, or
fieldwork is a requirement of graduation.
Because situations may develop within a particular organization outside the Institution, scheduling issues may
result in an occasional delay between the end of classes and the beginning of an externship/practicum, clinical, or
fieldwork experience.
All externship/practicum, clinical, and fieldwork sites are carefully selected based on an evaluation of site
personnel, facilities, geographic location, availability, and type of learning experience provided. Students may be
required to go to more than one site to complete their externship/practicum, clinical, or fieldwork hours.
The Institution maintains affiliation agreements with a variety of facilities to provide students with
externship/practicum, clinical, or fieldwork opportunities. Students should be aware that some facilities may have
additional requirements that must be met prior to placement. If a student has a particular interest in a facility
with which the Institution is not affiliated, the student may bring this to the attention of the Externship
Administrator or Program Director so the site may be evaluated.

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Students may arrange the days or times of externship/practicum, clinical, or fieldwork only with written
permission from the Institution. If a student is absent from his or her site or training, both the site and the
Institution must be informed by the student.
The externship/practicum, clinical, or fieldwork facility will submit evaluations of the student's performance
based on the standards set by the Institution. Students must satisfactorily complete the externship/practicum,
clinical, or fieldwork assignment and submit an approved verification of time completed in order to graduate. To
complete the externship/practicum, clinical, or fieldwork in the time allowed, students may have to increase the
number of hours spent on site beyond those normally required during classroom training. All required hours for
externship/practicum, clinical, or fieldwork must be completed.
A reassignment of the externship/practicum, clinical, or fieldwork training will be evaluated on a case-by-case
basis and may result in additional charges. Any costs associated with drug testing for externship/practicum,
clinical, or fieldwork requirements are the responsibility of the student. If an externship/practicum, clinical, or
fieldwork is required for a program, it must be successfully completed in order to graduate from that program.

Dropping or Adding Courses

Current students may add or drop courses according to the following guidelines. New students may not add or
drop courses. These guidelines pertain to dropping courses when the student maintains enrollment within
his/her program. If dropping a course results in the student withdrawing from the program, the Refund Policy
would apply.

• For diploma/certificate programs, students may add or drop a course prior to or during the first three days of the
academic term/module.
• For associate's degree programs, students may add or drop a course prior to or during the first week of the
academic term.
• Adding or dropping a course could affect a student's financial aid.
• Students may add a course based upon the availability of scheduling and approval by the Institution.
• Students dropping a course beyond the add/drop period may incur 100% financial responsibility for the course.
• All schedule changes must be documented. A student's failure to initiate the appropriate paperwork may result
in the recording of a failing grade.

Program Transfers
Reasonable efforts are made to direct each student to the program of study best suited to his or her individual
goals and abilities. However, students may request a program transfer. Students are required to apply in writing
to the Academic Dean for a program change. Program transfers must be approved by a Student Finance Officer
and the Campus President. Program transfers may substantially impact financial aid eligibility, and additional
charges due to a program transfer may be assessed. All coursework from previous programs that applies toward
the new program will be used in calculating satisfactory academic progress.
Students transferring to a new program must complete a new enrollment agreement and will be charged the
current tuition rate for the newly selected program.

Certification, State Board, and National Board Exams

Understanding the requirements of certification, state board, or national board licensing exams is the individual
student's responsibility. Such requirements may change during the course of a program. No student is
automatically certified in any way upon program completion, and even if a student obtains certification, the
Institution does not guarantee job placement. Although certain programs are designed to prepare students to take
various certification and licensing exams, the Institution cannot guarantee students will pass these exams. The
Institution makes a reasonable attempt to provide accurate information about test dates and fees for exams.
In some cases, field experience may be necessary to be eligible to take or to successfully pass these exams. In
addition, a GED or high school diploma may be required for graduates to take their state, national, or certification
exams. Furthermore, the state, employers, and various other agencies may require a criminal background check,
fingerprinting, and/or drug testing before a student can be placed in an externship or take professional licensing,

39
certification, or registration exams. Students who have prior felony convictions or serious misdemeanors may be
denied the opportunity to take professional licensing, certification, or registration exams. These students may also
be denied a license or certification to practice in some states, even if the certification or licensing exam is taken
and passed.
Students are responsible for inquiring with the appropriate agencies about current requirements prior to
enrolling in the program of their choice or, if the student's circumstances change, at the time of making
application for certification or licensure.

Graduation Requirements
In order to graduate, students must:

• earn the required total number of credit hours for the program and pass all required courses with minimum
grades as prescribed in the catalog;
• not be absent more than 20% of the total program hours (conversely, must attend 80% of total program hours);
• complete all required coursework within the maximum time frame permitted and obtain a minimum CGPA of
2.0 (some courses require a minimum percentage for successful completion; review the programs section of the
catalog for specific details on the program);
• return all property belonging to the Institution;
• fulfill all financial obligations to the Institution prior to graduation unless previous satisfactory arrangements
have been made; and
• attend a Financial Aid Exit Interview.

If satisfactory financial arrangements are not made, the graduation credential will be withheld.

Transcripts
Current or former students may request a free copy of their unofficial transcript by submitting a written request
to the Institution including their name and physical address and/or email address where the unofficial transcript
should be mailed or emailed. Transcripts will be marked to indicate they are unofficial copies.
A fee will be charged for official transcripts. Students may order official transcripts through the campus website or
student portal. Official transcripts will not be released for students who have a past-due account with the
Institution.

Transfer of Credit to Other Schools

Students who wish to continue their education at other schools must assume that credits earned at the Institution
will not be accepted by the receiving institution. It is the responsibility of students who plan to transfer to other
schools to acquaint themselves with the requirements of the selected school and the requirements of that state's
licensing, certification board, and accrediting body. Institutions of higher education vary in nature and in the
number of credits they will accept toward their programs. It is at the sole discretion of the receiving institution to
accept credits earned at the Institution. The School will provide guidance, a transcript, catalog, syllabus and
course descriptions for any student interested in transferring to another institution. This is the standard transfer-
of credit procedure.

Graduate Refresher Courses

Graduates of the Institution are welcome to return for refresher courses at no cost, provided the classes are in the program
from which they graduated and space is available in the class. This training is offered at the discretion of the Academic
Dean. Graduates must pay for any books, fees, and supplies used during the refresher training. No credits will be
awarded for refresher courses.

ACADEMIC STANDARDS

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Grading System
The grading system listed below is used for all courses. Letter grades are used for transcripts.
Standard Grading Scale

Numeric Letter Grade Quality Points

93-100 A 4.0

90-92.99 A- 3.7

87-89.99 B+ 3.3

83-86.99 B 3.0

80-82.99 B- 2.7

77-79.99 C+ 2.3

73-76.99 C 2.0

70-72.99 C- 1.7

67-69.99 D+ 1.3

60-66.99 D 1.0

0-59.99 F 0.0

AC Academic Credit

AU Audit

CC CLEP Credit

I Incomplete

P Pass

** Repeated Course

S Satisfactory

TC Transfer Credit

U Unsatisfactory

W Withdrawal

♦ Associated Course

AC Academic Credit. An "AC" grade is assigned when a student needs to receive credit for a course due to a program
or course change. Academic Credit is counted as credits attempted and earned and will count towards MTF and
POC, but will not affect the student's CGPA.

AU Audit. A grade assigned to a course that is being audited; this grade does not have any credits attempted or earned,
and therefore does not count towards MTF or POC, nor will it affect the student's CGPA.

CC CLEP Credit. A "CC" grade is assigned to a student who presents evidence that he/she has taken and received the
minimum score for earning college credit on the CLEP exam series, DANTES Subject Standardized Tests, or

41
 Advanced Placement Program credits. A "CC" grade is also assigned to students who test-out of a required program
course through the successful completion of a challenge exam. CLEP Credit is counted as credits attempted and
earned and will count towards MTF and POC, but will not affect the student's CGPA.

I Incomplete. The grade assigned for incomplete course work that must be completed within a specified
amount of time. The "I" grade is counted as credits attempted but not earned, and will not impact MTF, POC
or CGPA. If a final grade is not posted within 14 days for non-externship courses and 28 days for
externship/practicum courses after the module/term ends, then the (I) grade becomes an (F).

P Pass. This grade will count as credits attempted and earned, and will count towards MTF and POC, but not affect
the student's CGPA.

** Repeated Course. Two asterisks next to the quality points indicate a repeated course.

S Satisfactory. This grade is only used in remedial courses when a student has successfully passed the course, and
will count as credits attempted and earned and will count towards MTF, but will not count towards POC or CGPA.

TC Transfer Credit. Students transferring from another institution may be eligible for credit for courses they have
already taken and assigned credits of "TC." Transfer Credit is counted as credits attempted and earned and will
count towards MTF and POC, but will not affect the student's CGPA.

U Unsatisfactory. This grade is only used in remedial courses when a student has not successfully passed the course,
and will count as credits attempted and earned and will count towards MTF, but will not count towards POC or
CGPA.

W Withdrawal. Students receive a "W" if they withdraw from a course after the add/drop period listed in the campus
catalog. This grade counts as credits attempted but not earned and will count towards MTF and POC, but not
towards CGPA.

♦ Associated Course. A diamond symbol before the course code on a transcript indicates an Associated Course. This
is a course completed in another Brightwood program version, or at another Brightwood institution for a program
from which the student has graduated. An Associated Course counts as credits attempted and earned, and will count
towards MTF, POC, and CGPA.

Repeated Courses
Students will only be allowed to repeat courses as required by the Institution due to academic problems or
attendance violations, and only as scheduling permits. Students are permitted to repeat courses under the
following conditions, so long as the student still can comply with the Satisfactory Academic Progress
requirements:

• Students who previously passed a course may only repeat that course one additional time (two total attempts).
• Students who have attempted but not passed a course may repeat the course two additional times (three total
attempts).
• The grade received on the last course repeat becomes the final grade and supersedes all other grades for that
course. It will replace all other grades for that course in the CGPA calculation.
• All final grades are reflected on the official transcript; repeated courses are designated by "**."
• Students who do not successfully pass a required course three times will be dismissed from the program.
Students dismissed from a program for failing a required course three times cannot be readmitted into the same
program or into another program that requires the same course.
• All program-specific grading requirements and restrictions on course repeats stipulated by state regulatory and
accrediting bodies or the campus catalog must be followed.

An attempted course is defined as any course for which the student receives a grade. For students receiving VA
educational benefits, the VA will not pay for the repeat of courses where the student earned a passing grade.

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Students seeking to be readmitted into a program in which they have been dismissed for attempting without
successfully completing a required course three times must successfully complete said course at another
accredited postsecondary institution. In order for the course to be accepted for readmission, the course must meet
the criteria for previous education and training (see the Prior Learning Assessment section of this catalog).
Failing or withdrawing from a course and the subsequent required repeats may interrupt the student's
enrollment and may negatively impact financial aid eligibility and satisfactory academic progress. Course repeats
are charged at the current course price per the course re-take up to a maximum of $1,500.

Satisfactory Academic Progress

Satisfactory academic progress (SAP) standards apply to all students at the Institution.
Academic Advisement
Students in modular programs are provided with their progress report at the end of each module. If students fail a
module, they are placed on academic advisement. Academic advisement should clearly outline the consequences
of failing a module and potential risks of not meeting Satisfactory Academic Progress.
Required Evaluation Schedule – Academic Advising
Students are provided with their progress report at the end of each module. If students fail a module they are
placed on academic advisement. Academic advisement should clearly outline the consequences of failing a module
and potential risks of not meeting Satisfactory Academic Progress. The formal advisement should also outline a
specific action plan to improve a student’s academic progress including, but not limited to, additional coaching
and tutoring.
Maximum Time Frame
All students must complete their program of study in a period not exceeding 1.5 times (150%) the normal
duration of the program as measured in credit hours attempted. For example, if a program requires successful
completion of 60 credit hours, the student may not attempt more than 90 credit hours (1.5 × 60) in the
completion of his or her program. In order to graduate, a student must successfully complete 100% of the
required courses and attain a minimum cumulative grade point average (CGPA) of 2.0 within the maximum time
frame.
Required Evaluation Schedule – Financial Aid Satisfactory Academic Progress
The evaluation period for determining satisfactory academic progress for all students will be each payment period
(each academic term/module). The evaluation will occur at the end of each payment period (each academic
term/module) and be based on all credit hours attempted and earned.
The following credits are counted as credits attempted and earned and will count toward the maximum timeframe
and pace of completion, but are not counted in the CGPA: Academic Credit (AC), CLEP Credit (CC), and Transfer
Credit (TC) and Pass (P). All coursework from previous programs that applies toward the new program will be
used in calculating satisfactory academic progress.
Audit courses (AU) have no credits attempted or earned and do not count in maximum timeframe, pace of
completion, or CGPA.
Incomplete grades (I) will count as credits attempted but not earned, and will not count towards the CGPA until
the final grade has been posted. If a final grade is not posted within 14 days for non-externship courses and 28
days for externship/practicum courses after the module/term ends, then the (I) grade becomes an (F).
Satisfactory (S) and Unsatisfactory (U) grades will count as credits attempted and earned and will count toward
maximum timeframe, but not toward pace of completion or CGPA.
Repeated courses (**), including previously passed courses, and Withdrawals (W) grades count as credits
attempted but not earned, and count towards maximum timeframe and pace of completion, but do not count
towards CGPA. The final grade received on the last repeat of a course is used in the CGPA calculation.

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Associated courses (♦) are courses completed in another Brightwood program version, or at another Brightwood
institution for a program from which the student graduated. Associated courses count as credits attempted and
earned, and they count toward maximum timeframe, pace of completion and CGPA.
If a student transfers to a different program or seeks to earn an additional credential, all credits attempted and
earned that count towards the new program also count in maximum time frame, pace of completion and CGPA.
Required SAP minimums are outlined in the table below.

Percent of Program Attempted Minimum CGPA Minimum Pace of Completion (POC)

0 - 24.9% 1.00 50%

25 - 49.9% 1.50 60%

50 - 150% 2.00 67%

If, at any time, it is determined that it is impossible for a student to successfully complete the program in the
maximum timeframe, pace of completion or CGPA, the student will be dismissed and will not be permitted to
reapply in the same program.
Students who are not making satisfactory academic progress at the end of the second year are dismissed.
SAP Warning
Students failing to meet the required SAP minimums will be placed on SAP Warning. Students on SAP Warning
will remain eligible for Title IV Federal Financial Aid. Students on SAP Warning will receive academic advisement
to assist them in improving their academic progress. Students may only remain on SAP Warning for one payment
period (each academic term/module). Students who achieve the required SAP minimums at the end of the
payment period (each academic term/module) will be placed back in good standing. Students who do not achieve
the required SAP minimums at the end of the payment period (each academic term/module) may appeal to be
placed in SAP Probation; otherwise they will be dismissed.
SAP Probation
Students who are granted a satisfactory academic progress appeal will be placed on SAP Probation. Students on
SAP Probation will receive academic advisement to assist them in improving their academic progress. Students on
SAP Probation will remain eligible for Title IV Federal Financial Aid.
Non-degree students
Non-degree students may only remain in SAP Probation for one payment period (each academic module). A non-
degree student who achieves the required SAP minimums at the end of the payment period (each academic
module) that he or she is in SAP Probation will be placed back into good standing. A non-degree student who does
not achieve the required SAP minimums at the end of the payment period (each academic module) that he or she
is in SAP Probation will be dismissed; however, he or she may appeal to be placed in extended enrollment.
Degree students
Degree students will be placed on SAP probation for one payment period (each academic term). If a degree
student cannot meet the required standards within one payment period (each academic term), but can meet the
standards within two payment periods, then, as part of the appeal process, an academic plan may be granted that
documents that the Institution has determined that the student should be able to meet the Institution's SAP
standards by the conclusion of the second SAP probation period. Degree students who achieve the required SAP
minimums at the end of the specified payment period (each academic term) that they are in SAP probation will be
placed back into good standing. Degree students who do not achieve the required SAP minimums at the end of the
specified payment period (each academic term) that they are in SAP probation will be dismissed; however, they
may appeal to be placed in extended enrollment.
Extended Enrollment

44
Students must appeal to be placed in extended enrollment if they fail to meet the minimum SAP standards while
on SAP probation. Students in extended enrollment are not eligible for Title IV Federal Financial Aid. Students in
extended enrollment will receive academic advisement and an academic plan to assist them in improving their
academic progress. All credits attempted during extended enrollment count toward the maximum timeframe.
While in extended enrollment status, Title 38 benefits will be terminated.
Non-degree students
Non-degree students may only remain in extended enrollment for one payment period (each academic module). A
non-degree student who achieves the required SAP minimums at the end of the payment period (each academic
module) that he or she is in extended enrollment will be placed back into good standing. A non-degree student
who does not achieve the required SAP minimums at the end of the payment period (each academic module) that
he or she is in extended enrollment will be dismissed.
Degree students
Degree students will be placed on extended enrollment for one payment period (each academic term). If a degree
student cannot meet the required standards within one payment period (each academic term), but can meet the
standards within two payment periods, this may be approved as part of the appeal process. Degree students who
achieve the required SAP minimums at the end of the specified payment period (each academic term) that they
are in extended enrollment will be placed back into good standing. Degree students who do not achieve the
required SAP minimums at the end of the specified payment period (each academic term) that they are in
extended enrollment will be dismissed.
SAP Appeal
Students who are on SAP Warning (or SAP probation) and will not successfully meet the standards at the end of
the payment period (each academic term/module) can appeal to be placed on SAP probation (or extended
enrollment). Students should begin the appeal process prior to the end of the payment period (each academic
term/module). Students who wish to avoid a disruption of their enrollment status must submit a complete appeal
packet, including all required documentation, by the last day of the payment period (each academic
term/module). Students who do not submit the appeal packet by the last day of the payment period (each
academic term/module) can still appeal; however, they will be dismissed in the interim period while their appeal
is reviewed. All appeals must be submitted within the add/drop period as listed in the campus catalog. Appeals
submitted after the listed add/drop period will be considered for reentry into the next possible term.
The criteria on which a student may file an appeal are: death of a relative, an injury or illness of the student, or
other extenuating circumstances. The student must submit specific information regarding why he or she failed to
make satisfactory academic progress and what has changed in the student's situation that will allow the student
to progress at the next evaluation. The student must include official documentation of the extenuating
circumstances with the appeal packet, such as a doctor's note, an obituary for a deceased family member, or other
relevant supporting information. The documentation must align with the time frame in which the student
struggled academically.
The appeal will also be reviewed to determine if it is mathematically possible for the student to meet the
necessary evaluation period benchmarks to be in good standing in the required amount of time and to complete
all remaining coursework within the maximum timeframe. The student will be notified in writing of the final
decision within five business days of the packet's submission or the grades being posted for the term, whichever is
later. The Institution will determine as part of the appeals process whether it is necessary to create a customized
academic plan for the student.
Students who have submitted their appeal prior to the end of the payment period (each academic term/module),
and whose appeal is granted, will be allowed to move to SAP Probation (or extended enrollment). Students who
have submitted their appeal prior to the end of the payment period (each academic term/module), and whose
appeal is denied, will be dismissed. Students who did not submit their appeal prior to the end of the payment
period (each academic term/module), and whose appeal is granted, will be informed when it is possible for them
to return to school based on scheduling and course availability. Students will not be permitted to enter into a
current term after the Add/Drop period as listed in the campus catalog.

45
Appeals Procedure
Within 10 business days of notification of dismissal, the student may appeal the decision by submitting a written appeal
to the Grievance Committee. The appeal should explain the circumstances that the student believes would have a bearing
on the reinstatement.
The Committee will review the student's appeal, the student's academic record, and the student's attendance
record, and may call upon the student's instructors to determine relevant information.
Based on this review, the Committee will determine if the student will be reinstated. The student will be notified
in writing within five business days of the Grievance Committee's final decision.

FINANCIAL INFORMATION
Financial Aid Services
Prior to enrolling at the Institution, all applicants are encouraged to explore the availability of financial aid
funding through state and federal agencies. Financial aid information and application assistance are provided by
the Student Finance Office to help each student and his/her family clearly understand their financial
situation before entering into a contractual agreement. The Institution is approved for the following loans
and grants:
Loans

• Direct Subsidized Loan

• Direct Unsubsidized Loan
• Federal Parent PLUS Loan
• Alternative Loan Programs

Grants

• Federal Pell Grant

• Federal Supplemental Educational Opportunity Grant (FSEOG)

Work

• Federal Work Study Program

FEDERAL DIRECT STUDENT LOAN PROGRAM

Federal Subsidized Stafford Loans
Federal Stafford Loans are low interest loans that are insured by a guarantee agency and made available to the
student by the U.S. Department of Education. The Subsidized Stafford Loan is awarded based on financial need.
For loans first disbursed on or after July 1, 2008, if the student is a dependent undergraduate student, he/she may
borrow up to the following:
• $5,500 if the student is a first-year student enrolled in a program of study that is at least a full academic year (at
least $2,000 of this amount must be in unsubsidized loans)
• $6,500 if the student has completed the first year of study and the remainder of his/her program is at least a full
academic year (at least $2,000 of this amount must be in unsubsidized loans)
• $7,500 a year if the student has completed two years of study and the remainder of his/her program is at least a
full academic year (at least $2,000 of this amount must be in unsubsidized loans)

For periods of undergraduate study that are less than an academic year, the amounts the student can borrow will
be less than those previously listed. Ask the Student Finance Office for specific details. The aggregate loan limit for
a dependent undergraduate student is $31,000 (no more than $23,000 of this amount may be subsidized loans). If

46
the student is an independent undergraduate student or a dependent student whose parents are unable to qualify
for a PLUS Loan, he/she may borrow up to the following:
• $9,500 if the student is a first-year student enrolled in a program of study that is at least a full academic year (at
least $6,000 of this amount must be in unsubsidized loans)
• $10,500 if the student has completed the first year of study and the remainder of his/her program is at least a
full academic year (at least $6,000 of this amount must be in unsubsidized loans)
• $12,500 a year if the student has completed two years of study and the remainder of his/her program is at least
a full academic year (at least $7,000 of this amount must be in unsubsidized loans)
• $20,500 unsubsidized loan per academic year for students enrolled in a master’s degree program For periods of
undergraduate study that are less than an academic year, the amounts the student can borrow will be less than
those previously listed. See the Student Finance Office for specific details. The aggregate loan limit for an
independent undergraduate student is $57,500. (No more than $23,000 of this amount may be subsidized loans.)
Interest Rates and Fees for Federal Stafford Loans
Beginning July 1, 2008, the interest rate on subsidized Stafford loans made to undergraduate students was
different from year to year. Rate changes from year to year apply to subsidized Stafford loans first disbursed on or
after July 1 of each year through June 30 of the next year. For more information on prior and current interest rates
visit: http://studentaid.ed.gov/types/loans/interest-rates. Stafford loans have a loan fee assessed that the
borrower is responsible to repay. For more information on prior and current loan fees visit:
http://studentaid.ed.gov/types/loans/interest-rates. The Federal Subsidized Stafford Loan is deferred while the
student is enrolled in School and for a period of six months beyond the student's last date of attendance. The
Federal government pays the interest on Federal Subsidized Stafford Loans as long as the student remains in
college on at least a half-time status. Deferments after the student drops below half-time status are not automatic,
and the student must contact the lender concerning his/her loan. Applications can be obtained from the
Institution's Student Finance Office or from the lender. For additional deferment information, contact the Student
Finance Office.
New Interest Rate Cap for Military Members
Interest rate on a borrower's loan may be changed to 6 percent during the borrower’s active duty military service.
This applies to both FFEL and Direct loans. Additionally, this law applies to borrowers in military service as of
August 14, 2008. Borrower must contact the creditor (loan holder) in writing to request the interest rate
adjustment and provide a copy of the borrower's military orders.
Federal Unsubsidized Stafford Loans
The Federal Unsubsidized Stafford Loan program is available to eligible students regardless of family income for
periods of enrollment beginning on or after October 1, 1992, who do not qualify in whole or in part for Federal
Subsidized Stafford Loans. An Unsubsidized Stafford Loan is not awarded based on need. The term "Unsubsidized"
means that interest is not paid for the student. The student may make monthly or quarterly interest payments to
the lender or allow the accrued interest to capitalize. The terms of an Unsubsidized Stafford Loan are the same as
those for a Subsidized Stafford Loan with the following exception: The Government does not pay interest on the
student’s behalf on a Federal Unsubsidized Stafford Loan. All interest that accrues on the loan during enrollment
and the grace period is required to be paid by the student. The student may make monthly or quarterly interest
payments to the lender or allow the accrued interest to capitalize.
Federal PLUS Loans
The Federal PLUS loan is available to parents of dependent students to help pay for the educational expenses of
the student. Parents of dependent students include the biological or adoptive parent(s). The PLUS loan is also
available to stepparents if their income and assets are taken into consideration when calculating the student’s
EFC. PLUS loans are not based on need; however, when combined with other resources, the loan cannot exceed
the student's cost of education. Parents may borrow up to the cost of attendance minus other aid per eligible
dependent student. The interest rate is variable and is set on July 1 of each year. A loan fee will be deducted
proportionately each time a loan disbursement is made. For more information on loan fees visit:
http://studentaid.ed.gov/types/loans/interest-rates. Re-payment begins within 60 days of the final disbursement
unless the parent qualifies for and is granted a deferment by the lender. There is no grace period on these loans.
Interest begins to accumulate at the time the first disbursement is made, and parents will begin repaying both the
47
principal and interest while the student is in school. Although the minimum payment amount is $50 per month
with at least five years but no more than ten years of re-payment, the actual payment and schedule is determined
by the amount borrowed. Applications can be obtained from the Institution's Student Finance Office or from the
lender. For deferment information, contact the Student Finance Office.
First Time Borrowers
If a student is in the first year of an undergraduate program and is a first time Direct Loan borrower, the
Institution may not disburse the first installment of the Direct Loan until 30 calendar days after the student’s
actual attendance in the program of study begins. Clock Hour Students The start date for loan disbursement
purposes is the date classes begin for the first attended module.
BORROWER RIGHTS AND RESPONSIBILITIES
When a student takes on a student loan, he/she has certain rights and responsibilities. The borrower has the right
to receive the following information before the first loan disbursement:
1. The full amount of the loan;
2. The interest rate;
3. When the student must start repaying the loan;
4. The effect borrowing will have on the student's eligibility for other types of financial aid;
5. A complete list of any charges the student must pay (loan fees) and information on how those charges are
collected;
6. The yearly and total amounts the student can borrow;
7. The maximum repayment periods and the minimum repayment amount;
8. An explanation of default and its consequences;
9. An explanation of available options for consolidating or refinancing the student loan; and
10. A statement that the student can prepay the loan at any time without penalty.
The borrower has the right to receive the following information before leaving school:
1. The amount of the student's total debt (principal and estimated interest), what the student's interest rate is, and
the total interest charges on the loan(s);
2. A loan repayment schedule that lets the student know when his/her first payment is due, the number and
frequency of payments, and the amount of each payment;
3. If the student has FFELP and/or Federal Direct Loans, the name of the lender or agency that holds the student's
loan(s), where to send the student's payments, and where to write or call if the student has questions;
4. The fees the student should expect during the repayment period, such as late charges and collection or litigation
costs if delinquent or in default;
5. An explanation of available options for consolidating or refinancing the student's loan; and
6. A statement that the student can repay his/her loan without penalty at any time.
The borrower has the following responsibilities:
1. Understand that by signing the promissory note the student is agreeing to repay the loan according to the terms
of the note;
2. Make payments on the student loan even if the student does not receive a bill or repayment notice;
3. If the student applies for a deferment or forbearance, he/she must still continue to make payments until
notification that the request has been granted;

48
4. Notify the appropriate representative (institution, agency, or lender) that manages the student's loan when the
student graduates, withdraws from school, or drops below half-time status; changes his/her name, address, or
Social Security Number; or transfers to another institution; and
5. Receive entrance advising before being given the first loan disbursement and to receive exit advising before
leaving school.

Brightwood Grant Match is a need-based program, to assist students with reducing their debt burden to obtain
their education and to encourage good financial behavior.
o Amount
▪ $2,000 maximum lifetime award

o Application Requirements:
▪ All students beginning their studies with Brightwood College campuses must meet the
following criteria to qualify for the Institutional Grant Match:
o Maintain a 2.0 Cumulative Grade Point Average (CGPA);
o Meet all graduation requirements; and
o Make all required cash payments
o Students must maintain at least a half-time enrollment status. Students will not lose
eligibility unless the enrollment is canceled or the student stops attending school for
any reason.
o All eligible Title IV awards must be exhausted prior to the student being eligible to
receive the grant.
o A minimum $50 monthly in school cash payments are required based on the payment
plan to which the student has agreed.
o Students who choose to borrow in excess of institutional charges will not be eligible
to receive the grant. The grant may only be used for direct costs (tuition, books,
supplies and fees).
o The funds are limited. Therefore, some students who wish to participate may be
unable to do so if funds are not available.
o The grant match only applies to in school payments.
o The grant match program may be used in conjunction with the payment plan.
o Students are eligible to receive the grant match while in school. Once a student is no
longer in school, any future disbursements of the grant match will be cancelled.
o Disbursement Conditions:
▪ The grant match will be cancelled for students who do not make their full initial payment
within 30 days from the scheduled due date.
▪ The funds are awarded at the beginning of the program, based on the student’s agreed upon
payment schedule, once the student’s initial payment has been received.
▪ ECA will match the eligible student’s cash payments at 100%, not to exceed $2,000 for
the total lifetime grant match award.
• The grant match will be applied to each eligible academic year until the $2,000
lifetime award has been reached or the student loses eligibility.
▪ The payment match will be scheduled to disburse within 3 days after the expected
payment date from the student’s payment plan that accompanies the specific payment
period.

Extended Payment Plan provides interest free payment options to students who are not able to pay for their total
program costs by graduation. Students are required to make a minimum monthly payment while in attendance and after
graduation, or withdrawal, to pay off any remaining balance.
• Amount:
* $3,000 maximum financed

• Application Requirements:

49
 * Students who have a remaining balance and are unable to repay the
full
balance while in school may elect to utilize the Extended Payment
Plan to
cover the remaining balance.
* EPP may not exceed 12 months
* Student must be at least 18 years of age or older (19 Nebraska)
* If under 18, student must have a parent or guardian as co-signer
* EPP will consist of an in school and out of school plan
* In school payment plans must be scheduled with a minimum
monthly
payment of at least $50
* Out of school payments may extend up to 12 months after they
become
inactive and may not exceed $3,000
* Inactive statuses are: Graduate, drop, etc.)
* The EPP may only be used for tuition and fees

Students who receive loans to pay for their course of instruction are responsible for repaying the full amount of
the loan, plus interest, less the amount of any refund.
Defaulting on loans guaranteed or reinsured by the state or federal government could result in damage to credit
ratings, loss of eligibility for future student loans and other forms of financial aid, loss of deferment and monthly
payment options, withholding of state and federal income tax refunds, initiation of court action, and garnishment
of wages.
Additional information on eligibility requirements, alternate financing, amounts available, interest rates,
scholarships, and repayment schedules is available from the Student Finance Office.
Third-party funding sources may be available to students from outside agencies. Students are encouraged to seek
such funding and familiarize themselves with the policies of the agency. Although the Institution will assist
students in completing the necessary forms and will provide any required information to the agency, it is
ultimately the student's responsibility to ensure the agency's requirements are met.
There is no charge for students for prior learning assessments.

Scholarships
Military Student Scholarships and Grants
Students may contact the Military Student Center by calling 1-877-824-4245. Please see below for updates to
institutional military scholarships and grants made available to our military students.

• For all active students, military scholarships will continue at the same rate currently offered providing there is
no break in enrollment. There are two exceptions to this policy:
o An exception will be made for students who have a break in enrollment due to active duty service once
the appropriate documentation is received by the MSC (i.e. Title 10 form).
o An exception will be made for students who discontinue enrollment due to needed classes not being
offered. In order to receive the military scholarship rate received at the time of withdrawal/dismissal,
the student must return within 180 days of the last date of attendance from the previous enrollment.
• For all new or re-entering students enrolling, the following military grant structure will apply:
o All active duty or veteran students and their spouses or qualified dependents will be eligible for a
tuition grant
o The awarding of the grant requires submission of the appropriate military documents and grant
application paperwork
o A grant will cover up to the cost of tuition and fees. Students who are eligible for 100 percent funding
of College tuition and fees through any non-loan program(s) are not eligible for a grant.

50
o Students who are eligible for and are receiving Chapter 33 and Chapter 31 benefits at the 100% level
will not be eligible for a tuition grant due to tuition being fully covered through VA educational
benefits. This also applies to spouses and dependents of veterans who are receiving the Fry Scholarship
or TEB (Transfer of Post-9/11 GI Bill Benefits to Dependents) at the full rate of tuition.
o All honorably discharged service members, including inactive or retired service members as well
as military spouses, may be eligible for the Armed Forces Recognition Grant providing up to 5
percent grant of tuition per term/payment period with proof of military service. Dependents
other than spouses are eligible for up to 5 percent military grant only when using Chapter 35,
Dependents and Survivors Educational Assistance Program.
o For veterans, dependents, and spouses of veterans who are eligible for VA educational benefits that pay
at a rate of less than 100% of tuition and fees, upon the submission of the proper documentation, the
5% grant applied to tuition will be applied to the student account in the form of the Armed Forces
Recognition Scholarship.
o For veterans receiving Chapter 33 benefits at the 100% level, once the annual tuition cap has been
reached, the veteran will be certified for the portion of tuition not covered by the Chapter 33 benefits as
Yellow Ribbon for campuses participating in the Yellow Ribbon Program. It will pay to the account as
50% of the gap in tuition not covered by Chapter 33. The remaining 50% of the tuition gap will be
covered by a Yellow Ribbon scholarship posted by the school. The total amount of tuition, Yellow
Ribbon, and Yellow Ribbon scholarship applied to the account will not exceed the total amount of
tuition and fees charged for the term.
o Students who are active duty status (Title 10 or Title 32) service members and receiving Tuition
Assistance, a 50% tuition scholarship may be posted to the student account for a student taking part
time credit, unless the student provides proof that he/she is approved for Tuition Assistance to take
more than a part time schedule. In that cases, the 50% scholarship will post for half of the tuition for
the approved course load. This scholarship will post to the student account as the Patriot Scholarship.
Veteran students who use the Patriot's grant will not be eligible for any other institutional grant or
institutional loan programs.
o In the case of a student being deployed or called to active duty service after a term start date, the
following will apply:
▪ Military students and their spouses called to active duty or deployed from their home station
will be allowed to withdraw from the currently enrolled term/payment period by providing a
copy of military orders stating an activation date within the term/payment period dates.
Students who has completed 75 percent of the current term/payment period may earn a grade
at the discretion of their instructors. Students without sufficient completion of course work
shall receive a letter grade of "WP" and be placed into an inactive status with the ability to
return to an active student status. Courses with a "WP" grade must be repeated in their
entirety. All tuition charges/payments related to the term/payment period that is interrupted
will be refunded. Re-entry fees will be waived up the student's return to active student status.
o Students who break enrollment for any reason are subject to updated scholarship/grant rates as
designated by the catalog under which his/her current enrollment falls, with the exception of reservists
called to active duty.
o Veterans, spouses and/or dependents of veterans are required to contact the Military Student Center at
the beginning of each new enrollment for the designation and procurement of VA educational benefits
and applicable institutional grants and/or scholarships to provide the student with a smoother transition
into re-enrollment. All students will be responsible for providing necessary documents as required to
bring his/her file into compliance per VA regulations, including but not limited to transcripts or proof
of education completed and/or attempted prior to the current enrollment, proof of high school
completion, VA educational benefit specific information. This is done to ensure accurate awarding of
benefits and the continuation of those benefits are the first term of enrollment.
o Students who are unable to provide proof of high school completion and/or transcripts from all prior
education completed may not be eligible for the certification of VA educational benefits after the
completion of the second full term of enrollment. Veterans will proof of service will be allowed to
continue receiving all applicable institutional military grants/scholarships, but spouses and dependents
of veterans will be subject to a suspension of this benefit until proper documentation is submitted
clearing the transcript, proof of high school completion requirement.
o The VA educational benefits of veterans and the dependents and spouses of veterans may be negatively
impacted if the student violates the attendance policy below:

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 ▪ All students who do not attend or interact with any scheduled classes for 14 consecutive
calendar days will be administratively dropped from their program of study. Military
personnel who are called to active duty or Reserve training for a period of approximately two
weeks can apply for a waiver to the 14-day rule. Waivers must be submitted in writing and
provided to the Program Director prior to the first date the student will be absent and include a
copy of military orders. Upon approval, the Academic Dean will grant an extension of time
based on the days of required military service and for necessary travel time to and from
military duty.

Brightwood College Career Training Scholarship for Working Students

Amount:
$500 for diploma programs and $1,000 for degree programs. A maximum of 100 students per Financial Aid
award year may receive this scholarship.

Application Requirements:
1. A minimum of two years of employment
· Exceptions to the two years of employment may be made for single parents at the sole discretion of the
Scholarship Committee. Single parents who do not meet the minimum application requirement for proof of
two years of employment may request an interview with the Scholarship Committee. If an interview is
granted, the Scholarship Committee may determine from the interview to allow the single parent with less
than two years of employment to apply for this scholarship. Approval by the Scholarship Committee to apply
for this scholarship does not guarantee that the scholarship will be awarded to the single parent, only that
they may apply for the scholarship.
2. One letter of recommendation from an employer
3. Three-hundred-word essay describing long-term career goals
4. High school diploma, GED certificate, or approved Home School study credential
5. Completed scholarship application form
Disbursement Conditions:
The student must continually meet the stated attendance requirements of the College and maintain a 3.0 GPA for
the duration of the scholarship award. If attendance requirements and GPA requirements are not met, the
remaining balance of the scholarship will not be credited to the student’s account. The student may not re-apply
for the scholarship if he/she fails to meet these conditions.

Payable for Credit Hour Students:

Credited equally over each term of the student’s remaining enrollment

Payable for Clock Hour Students:

Credited equally each payment period of the student’s remaining enrollment

Application Submission:
At least 30 days prior to the beginning of the term of attendance for which the scholarship is initially being
applied, each applicant must submit the following to the Scholarship Committee: official high school transcript or
GED certificate (on those campuses where official copies are required), letter of recommendation, essay, and
application form.

Scholarship Committee:
Scholarship Committee membership shall include two appropriate College officials. All decisions of the
Scholarship Committee are final and based on meeting the stated scholarship criteria including
· letter of recommendation;
· student essay; and, optionally,
· personal interview with candidate.

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The College participates in the Career Colleges and Schools of Texas (CCST) scholarship program, which provides
numerous $1,000 scholarships to nominated graduating seniors each year, following those conditions prescribed
by CCST.
All scholarship recipients must meet the entrance requirements at the College. Scholarship funds will be applied
to tuition and will not be given directly to the student. The College will award no more than 15% of program
tuition.

Enrollment Status
For programs delivered in standard terms, a student's enrollment status is based on the number of credit
hours the student is enrolled and defined as follows:
Full - Time: 12 or more credit hours in a term
Three - Quarter - Time: 9 - 11 credit hours in a term
Half - Time: 6 - 8 credit hours in a term
Less than Half - Time: Less than 6 credit hours in a term
For all programs not offered in terms:
Full - time equals 24 semester credit hours or 36 quarter credit hours per academic year.
The U.S. Department of Veterans Affairs may have different definitions for full - time and part - time
status. Students receiving veterans benefits should talk to the Veterans Certifying Official on the campus.

Tuition and Fees

Business Administration
Academic Year 1 2 3 Total
Term 1 2 3 4 5 6 7
Academic Credit
Hour 15 14 13 14 13 13 16 98
Tuition $3,085.71 $2,880.00 $2,674.29 $2,880.00 $2,674.29 $2,674.29 $3,291.43 $20,160.00
Technology fee (post
enrollment per initial $250.00 $250.00
enrollment)
Total $3,335.71 $2,880.00 $2,674.29 $2,880.00 $2,674.29 $2,674.29 $3,291.43 $20,410.00
Total Cost per
academic credit hour
$205.71 $205.71 $205.71 $205.71 $205.71 $205.71 $205.71 $205.71
excluding
technology fee
Total Cost per
academic credit hour
$222.38 $205.71 $205.71 $205.71 $205.71 $205.71 $205.71 $208.27
with technology fee

Dental Assistant
Academic Year 1 Total
Term 1 2 3
Academic Credit Hour 20 18 12 50
Tuition $6,331.20 $5,698.08 $3,798.72 $15,828.00
Technology fee (post enrollment per initial enrollment) $250.00 $250.00
Total $6,581.20 $5,698.08 $3,798.72 $16,078.00

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 Total Cost per academic credit hour excluding
$316.56 $316.56 $316.56 $316.56
technology fee
Total Cost per academic credit hour with technology fee
$329.06 $316.56 $316.56 $321.56

Electrical Technician
Academic Year 1 Total
Term 1 2 3
Academic Credit Hour 17.5 18 18 53.5
Tuition $5,083.83 $5,229.08 $5,229.08 $15,542.00
Technology fee (post enrollment per initial enrollment) $250.00 $250.00
Total $5,333.83 $5,229.08 $5,229.08 $15,792.00
Total Cost per academic credit hour excluding technology
$290.50 $290.50 $290.50 $290.50
fee
Total Cost per academic credit hour with technology fee
$304.79 $290.50 $290.50 $295.18

Medical Assistant
Academic Year 1 Total
Term 1 2 3
Academic Credit Hour 21 18 12 51
Tuition $6,251.41 $5,358.35 $3,572.24 $15,182.00
Technology fee (post enrollment per initial enrollment) $250.00 $250.00
Total $6,501.41 $5,358.35 $3,572.24 $15,432.00
Total Cost per academic credit hour excluding technology
$297.69 $297.69 $297.69 $297.69
fee
Total Cost per academic credit hour with technology fee
$309.59 $297.69 $297.69 $302.59

Medical Assistant (Associate degree)

Academic Year 1 2 Total
Term 1 2 3 4
Academic Credit Hour 14 15 18 16 63
Tuition $2,488.89 $2,666.67 $3,200.00 $2,844.44 $11,200.00
Technology fee (post enrollment per initial
enrollment) $250.00 $250.00
Total $2,738.89 $2,666.67 $3,200.00 $2,844.44 $11,450.00
Total Cost per academic credit hour
$177.78 $177.78 $177.78 $177.78 $177.78
excluding technology fee
Total Cost per academic credit hour with
$195.63 $177.78 $177.78 $177.78 $181.75
technology fee
Students who have successfully completed the Medical Assistant diploma program from the same campus, or are
transferring into the program with the equivalent approved content from an approved Medical Assistant diploma
program will receive block transfer credit totaling 46.5 credits. The remaining number of credits required to complete
the program is 63. No student may enroll into the Medical Assistant Associate’s degree program without first
completing a Medical Assistant diploma program or equivalent.
Medical Office Specialist
Academic Year 1 Total
Term 1 2 3
Academic Credit Hour 20.5 19 12 51.5
Tuition $6,043.32 $5,601.13 $3,537.55 $15,182.00
Technology fee (post enrollment per initial enrollment) $250.00 $250.00
54
 Total $6,293.32 $5,601.13 $3,537.55 $15,432.00
Total Cost per academic credit hour excluding technology
$294.80 $294.80 $294.80 $294.80
fee
Total Cost per academic credit hour with technology fee
$306.99 $294.80 $294.80 $299.65

Network Support Technician

Academic Year 1 Total

Term 1 2 3
Academic Credit Hour 14 14 14 42
Tuition $ 4,166.67 $ 4,166.67 $ 4,166.67 $ 12,500.00
Technology Fee (post
enrollment per initial $ 250.00 $ 250.00
enrollment)
Total $ 4,416.67 $ 4,166.67 $ 4,166.67 $ 12,750.00
Total Cost per academic credit
hour excluding technology fee $ 297.62 $ 297.62 $ 297.62 $ 297.62
Total Cost per academic credit
hour with technology fee $ 315.48 $ 297.62 $ 297.62 $ 303.57

Network and System Administration

Academic Year 1 2 Total

Term 1 2 3 4
Academic Credit Hour 15 14 13 12 54
Tuition $ 4,430.56 $ 4,135.19 $ 3,839.81 $ 3,544.44 $ 15,950.00
Technology Fee (post
enrollment per initial $ 250.00 $ 250.00
enrollment)
Total $ 4,680.56 $ 4,135.19 $ 3,839.81 $ 3,544.44 $ 16,200.00
Total Cost per
academic credit hour
excluding technology
fee $ 295.37 $ 295.37 $ 295.37 $ 295.37 $ 295.37
Total Cost per
academic credit hour
with technology fee $ 312.04 $ 295.37 $ 295.37 $ 295.37 $ 300.00

Books are provided at no charge; however, other expenses and fees may be charged by the College for certain courses for
items other than books including, but not limited to, optional examinations, materials, and other instructional aids and
resources.
Tuition and fees are billed after Drop/Add for students who are not in the Provisional Period. Students who are in the
Provisional Period are billed immediately after the end of the Provisional Period. Tuition is billed based on the number of
academic credit hours that the student is scheduled for in each term.
It is strongly recommended that allied health students receive the hepatitis B vaccination before beginning the
externship period of the program (if applicable). It is also recommended that allied health students have a watch
with a second hand.
Students are expected to make payments required based on their payment plan due dates. Students who fall behind in
tuition payment are contacted by the Student Finance Office and attempts are made to collect past due balances. When a
student graduates or withdraws from enrollment, a final billing statement will be sent to the student’s permanent address
on file. Attempts will be made to collect delinquent balances, and after 90 days of non-payment, the student’s account
will be referred to an outside collection agency.
55
Other estimated fees (paid separately):
Re-Entry Fee (per each re-enrollment): $150

Students who have graduated from the College are not charged a fee to re-enter in their subsequent enrollment.

Refund Policy
Withdrawal from the Institution
The Institution expects that most students who begin classes at the Institution will successfully complete their
education. However, sometimes conditions or circumstances beyond the control of students and the Institution
require that students withdraw or cancel from the Institution.
Cancellation Policy
1. Applicants not accepted by the Institution shall be entitled to a refund of all monies paid.
2. Program Cancellation: If an institution cancels a program subsequent to a student’s enrollment, the
institution must refund all monies paid by the student.
3. The Institution will refund all monies paid if the student requests cancellation to the Institution within
seven (7) consecutive calendar days after signing the Enrollment Agreement and prior to starting school
or within the student's first three scheduled class days (does not apply to seminars).
4. Students enrolled on a provisional basis (as defined in the “Provisional Enrollment” policy in the
Admission Information section of this Catalog) will have until close of business on the last day of the
provisional enrollment period to withdraw in order to obtain a full refund of all monies paid.
5. Cancellation Prior to the Start of Class or No Show: If an applicant accepted by the Institution cancels
prior to the start of scheduled classes or never attends class, the Institution will refund all monies paid.
6. Cancellation during the Provisional Enrollment period:
1. Students should notify an Academic Dean of their intent to withdraw either in person, via
telephone, email, or in writing by the end of the provisional enrollment period. The provisional
enrollment period expires on the close of business on the 21 st calendar day of the term.
2. Students who fail to post attendance in accordance with the Institution’s attendance policy, after
the 21st day will be considered to have cancelled while in the provisional-period. Students who
withdraw or are cancelled during the provisional enrollment period will not incur any tuition or
fee obligations to the Institution, and the Institution will refund all monies paid.

Withdrawal After the Provisional Enrollment Period

Students who determine the need to withdraw from the Institution prior to completion of their program should
follow the steps below for an official withdrawal:

1. Students should notify an Academic Dean of their intent to withdraw either in person, via telephone,
email, or in writing. The Institution will make a reasonable effort to assist students in continuing their
education.
2. If students have notified an Academic Dean of their intent to withdraw, the Institution will process the
student withdrawal, which is calculated based on the last date of attendance, and will be signed by the
student (for in-person withdrawals only). The student should meet with representatives of the Student
Finance Office. The Student Finance Office may answer questions regarding financial obligations to the
Institution and any federal student loan repayment responsibilities.
3. The student will receive notification of the refund of any loan which will include the date that the refund
was made.

Withdrawal Date
When any of the following occurs, the effective withdrawal date, also known as the date of determination, for the
student shall be:
1. The date the student notifies the Institution of withdrawal or the date of withdrawal, whichever is earlier.

56
 2. The date following any 14 consecutive calendar days of absences in all course work.
3. The date when the Institution terminates the student's enrollment.

Notice to Students

Return of Title IV Refund Policy

The Student Finance Office is required by federal statute to recalculate aid eligibility for students who withdraw,
drop out, or are dismissed having completed 60% or less of a payment period or term. Recalculations are based
on the following Federal Return of Title IV funds formula:

1. The Student Finance Office will calculate the percentage of the payment period that the student has
completed at the time of withdrawal. The percentage of the payment period completed equals the
number of calendar days completed in the payment period divided by the total number of calendar days
in the payment period (any scheduled break of five consecutive days or more is excluded from this
calculation). The percentage of the payment period completed represents the percentage of aid earned by
the student.
2. If the student completed more than 60% of the payment period, the student will have earned 100% of the
federal financial aid for the payment period.
3. If the student completed 60% or less of the payment period, the Student Finance Office will calculate the
amount of aid earned by the student. That amount is determined by multiplying the total federal financial
aid for the payment period times the percentage of aid earned by the student.
4. The amount of aid earned by the student is then compared to the total federal financial aid for the
payment period.
5. If the amount of aid earned by the student is less than the amount of aid that was disbursed, the
Institution is required to return the unearned portion of the funds. In some instances, the student may be
required to return a portion of the funds as well. Keep in mind that when funds are returned it may result
in a tuition balance owed by the student.
6. If the amount of aid earned by the student is more than the amount of aid that was disbursed, the
Institution may owe the student a post withdrawal disbursement.

This calculation concerning federal financial aid is separate and distinct from the Institution Refund Policy, and
may result in the student owing additional funds to the Institution to cover tuition charges previously paid by
federal financial aid prior to the student withdrawal.
If a student plans to withdraw, the student should notify the Institution. The student should meet with the Student
Finance Office to determine the amount of funds that must be returned on the student's behalf (if
applicable). Refunds are then allocated in the following order:

1. Unsubsidized Direct Stafford Loans

2. Subsidized Direct Stafford Loans
3. Direct PLUS loans
4. Federal Pell Grant
5. Federal Supplemental Educational Opportunity Grant

Institution Refund Policy

All refunds due will be made within 45 days of the student’s effective withdrawal date or cancellation. The
Institution refund calculation will be based on scheduled contact hours of class attendance through the last date of
attendance. Leaves of absence, suspensions, and school holidays will not be counted as part of the scheduled class
attendance. The last date of actual attendance is used in calculating any refund amount. If a student completes the
total hours of the program in less calendar time than that published, the contracted tuition shall be fully earned by
the Institution upon the date of completion, and the student will not be entitled to any refund due to earlier
completion.

57
The Institution will refund 100% of any paid textbooks or equipment/supplies not issued. Any reusable books or
equipment/supplies returned to the Institution in good condition (unused, as determined by the Institution)
within 20 days of the withdrawal date will be fully refunded.
In case of prolonged illness, accident, death in the family, or other circumstances that make it impractical to
complete the program, a refund that is reasonable and fair to both parties shall be made, but in no event will the
amount refunded be less than that reflected in the applicable refund schedule.
Refunds
Once a student begins school and withdraws for any reason whatsoever after the provisional enrollment period
expires, the Institution's refund schedule below will apply.
Calculation of Refund Amount
Students who withdraw, or drop out, or are dismissed prior to completing 100% of the term/payment period will
receive a pro rata refund of tuition, technology fees and supply/equipment fees as applicable. The last date of
actual attendance is used in calculating any refund amount. The refund to be paid to students for their program of
instruction shall be calculated as follows:
Texas Workforce Commission Refund Policy
The Institution is entirely self-supporting. The registration of a student results in the assignment of a class place,
the employment of instructors, and other provisions by the Institution that must be contracted in advance;
therefore, students are encouraged to remain in school until the end of the term in which they are enrolled. In all
cases, the refund policies employed by the Institution will meet or exceed the requirements of TEC, §§132.061 and
0611 and TAC Chapter 807, subchapter N, as set forth below:
1. The last date of attendance will be used to determine length of time in school. The last date of attendance is the
official and effective termination date if the student is terminated by the Institution. Otherwise, the official and
effective date of termination will be the earlier of the date of receipt of written notice from the student or ten days
following the last date of attendance.
2. A full refund will be made to any student who cancels the enrollment contract within 72 hours (until midnight
of the third day excluding Saturdays, Sundays, and legal holidays) after the enrollment contract is signed, or
within the first three scheduled class days, or if the student is not accepted for enrollment.
3. If tuition and fees are collected in advance of entrance and if after the expiration of the 72-hour cancellation
privilege the student does not enter school, not more than $100.00 shall be retained by the school. The minimum
refund of the remaining tuition and fees will be the pro rata portion of tuition, fees, and other charges that the
number of hours remaining in the portion of the term for which the student has been charged after the effective
date of termination bears to the total number of hours in the portion of the term for which the student has been
charged, except that a student may not collect a refund if the student has completed 75 percent or more of the
total number of hours in the term for which the student has been charged on the effective date of termination. The
Institution tuition refund calculation is based on the precise number of contact hours the student has paid for but
not yet completed, at the point of termination, up to the 75 percent completion mark, after which no refund is due.
4. Refunds will be made in a reasonable manner for items of extra expense to the student, such as instructional
supplies, tools, and all other such ancillary miscellaneous charges where these items are separately stated and
shown in the data and furnished to the student before enrollment.
5. Refunds will be totally consummated within 45 days of the effective date of termination. If a student fails to
return from an approved leave of absence, he/she shall be automatically terminated and refund shall be totally
consummated within 45 days of the effective date of termination.
6. Students will receive a full refund if the enrollment was procured as a result of any misrepresentation in
advertising, promotional materials of the Institution, or representations by the owner or representatives of the
Institution, or if educational service is discontinued by the Institution, preventing the student from completing.
A term/payment period is considered complete if you receive a letter grade (other than a "W") for any class, and
no tuition refund will be granted.

58
If, after the completion of the Federal Return of Title IV calculation and the Institution Refund Policy calculation, a
credit balance exists on the student's account, the Institution will refund the credit balance to the student, or to
the applicable lender, or another appropriate source within 14 days of the date on which the Institution
performed the Federal Return of Title IV calculation.
Refund Policy for Students Called to Active Military Service (including Seminar Students)
A student of the Institution who withdraws from the Institution as a result of the student being called to active
duty in a military service of the United States or the Texas National Guard may elect one of the following options
for each program in which the student is enrolled:

1. If tuition and fees are collected in advance of the withdrawal, a pro rata refund of any tuition, fees, or
other charges paid by the student for the program and a cancellation of any unpaid tuition, fees, or other
charges owed by the student for the portion of the program the student does not complete
following withdrawal;
2. A grade of Incomplete with the designation "withdrawn - military" for the courses in the program other
than courses for which the student has previously received a grade on the student's transcript, and the
right to reenroll in the program or a substantially equivalent program if that program is no longer
available, not later than the first anniversary of the date the student is discharged from active
military duty without payment of additional tuition, fees, or other charges for the program other than any
previously unpaid balance of the original tuition, fees, and charges for books for the program.
3. The assignment of an appropriate final grade or credit for the course in the program, but only if the
instructor or instructors of the program determine that the student has

a. Satisfactorily completed at least 90% of the required coursework for the program, and
b. Demonstrated sufficient mastery of the program material to receive credit for completing the program.

Refund Policy for Seminar Students

Seminar students are not eligible to receive Title IV funds. A full refund of the tuition deposit will be provided if a
student is not accepted into the seminar.
Refund Policy
1. Refund amounts will be based on the period of enrollment computed on basis of course time (clock hours).
2. The effective date of termination for refund purposes will be the earliest of the following:
(a) the last date of attendance; or
(b) the date of receipt of written notice from the student.
3. If the student does not enter school, not more than $100 shall be retained by the Institution.
4. If the student fails to enter the seminar, withdraws, or is discontinued at any time before completion of the
seminar, the student will be refunded the pro rata portion of tuition, fees, and other charges that the number of
class hours remaining in the seminar after the effective date of termination bears to the total number of class
hours in the seminar.
5. A full refund of all tuition and fees is due in each of the following cases:
(a) an enrollee is not accepted by the Institution;
(b) if the seminar of instruction is discontinued by the Institution and thus prevents the student from completing
the seminar; or
(c) if the student's enrollment was procured as a result of any misrepresentation in advertising, promotional
materials of the Institution, or misrepresentations by the owner or representatives of the Institution.
6. Refunds will be totally consummated within 45 days after the effective date of termination.

ACADEMIC PROGRAMS

59
All course prerequisites listed in this catalog may be replaced by an equivalent course. Course equivalencies are
determined by the Institution and may vary in credits, contact hours, delivery method, and content.

Course Numbering System

Each course is designated by an alphanumeric system that indicates the academic level of each course. Courses in
the 100 series are generally taken in the student's first academic year. The 200-level courses generally build on
content presented in 100-level courses. The alpha designations indicate concentration area.
Please reference the program-specific catalog page for a full list of the courses required to complete each program.

Associate's Degree Programs

Business Administration*
Program Description
The objective of the associate's degree in Business Administration program is to provide students with the knowledge,
technical
skills, and work habits to pursue an entry-level position in a variety of business fields. The program concentrates on
helping students acquire knowledge and develop skills in management, leadership, motivation, communication,
decision-making, and problem-solving. Instruction occurs in a classroom setting. Out-of-class work is required in this
program.
Students enroll in this program to seek post-graduation employment in positions typically including office managers, retail
store managers, executive assistants, administrative service managers, and customer support representatives.
The Business Administration program is 1050 contact hours over a period of 77 weeks. All students must complete the
program with 98 quarter credit hours. Prior to graduation, students are required to complete a capstone for a total of 70
contact hours. Upon successful completion of the program, graduates will be awarded an associate's degree in Business
Administration.
This program is designed to prepare graduates to pursue entry-level employment in the field, or jobs in related fields,
the specific job titles of which may not be represented in the program title or described above. Although the school will
assist students with job placement, finding a job is the individual responsibility of the student. The school does not
guarantee that any student will be placed in any of the jobs described, or placed at all.
To gather information about this career, please click on the following link and go to "Click here for more information on
jobs related to this program" https://consumerinfo.brightwood.edu.
The Bureau of Labor Statistics has an Occupational Outlook Handbook www.bls.gov/ooh/ that has some valuable
information on a national level about this career. Be sure to pay special attention to the entry-level positions. In
addition, each state has detailed information regarding the occupation and labor markets on the State Occupational
Projections website at http://www.projectionscentral.com.
*Brightwood College is not accepting new enrollments into this program.

Curriculum
AC114 Accounting I
• Credits: 4 quarter credit hours
• Prerequisites: None
• Course Hours: 50 contact hours (Lecture 30, Lab 20)
In this course, students are taught the accounting cycle and the creation and management of accounting information for
business entities. Students are also taught the fundamental principles and skills of the accounting profession, including
recording of transactions, financial presentation of accounting data, and the uses of accounting information. This course
will include out-of- class work such as reading and writing assignments, practice and practical application assignments,

60
and projects. A minimum of seven hours of out-of-class work will be assigned per week.

AC122 Payroll Accounting

• Credits: 4 quarter credit hours
• Prerequisites: AC114
• Course Hours: 50 contact hours (Lecture 30, Lab 20)
In this course, students are taught federal laws affecting personnel and payroll records. Students are also taught how to
process a payroll including the calculation and recording of gross pay and overtime, federal income taxes, social
security taxes, and federal and state unemployment taxes. This course will include out-of-class work such as reading
and writing assignments, practice and practical application assignments, and projects. A minimum of seven hours of
out-of-class work will be assigned per week.

AC152 Computerized Accounting

• Credits: 4 quarter credit hours
• Prerequisites: AC114
• Course Hours: 50 contact hours (Lecture 30, Lab 20)
In this course, students are taught an accounting software package and its use in providing related accounting information.
Students are also taught how to build, maintain, and operate a computerized accounting system. This course will include
out-of- class work such as reading and writing assignments, practice and practical application assignments, and projects.
A minimum of seven hours of out-of-class work will be assigned per week.

BA299 Associate’s Capstone in Business Administration

• Credits: 5 quarter credit hours
• Prerequisites: Last term or permission of the Program Coordinator or designee
• Course Hours: 70 contact hours (Lecture 30, Lab 40)
The capstone is designed to build on the concepts covered in Business Administration courses students have taken as a
part of their program. Students are required to complete and present an individual project. This course will include out-
of-class work such as reading and writing assignments, practice and practical application assignments, and projects. A
minimum of eight hours of out-of-class work will be assigned per week.

BU100 Introduction to Business

• Credits: 5 quarter credit hours
• Prerequisites: None
• Course Hours: 50 contact hours (Lecture 50, Lab 0)
In this course, students are taught about the varied aspects of business as a foundation for future studies in specialized
topical areas. Students are also taught about the business environment, functions of businesses, communication
technology, globalization, and business ethics. This course may include both classroom and online activities such as
video, tests/quizzes, simulations, and discussion boards. This course will include out-of-class work such as reading and
writing assignments, practice and practical application assignments, and projects. A minimum of ten hours of out-of-
class work will be assigned per course.

CM102 College Composition I

• Credits: 5 quarter credit hours
• Prerequisites: None
• Course Hours: 50 contact hours (Lecture 50, Lab 0)
This course gives students the opportunity to develop writing skills by focusing on research, prewriting, drafting,
revising, and editing. Emphasis is on developing the elements of form and style in writing. This course will include out-
of-class work such as reading and writing assignments, practice and practical application assignments, and projects. This
course may include both classroom and digital activities such as video, tests/quizzes, simulations, and discussion boards.
A minimum of ten hours of out- of-class work will be assigned per week.

61
CM206 Interpersonal Communication
• Credits: 5 quarter credit hours
• Prerequisites: None
• Course Hours: 50 contact hours (Lecture 50, Lab 0)
This course gives students the opportunity to become more effective communicators in their personal and professional
interpersonal relationships. Emphasis is placed on surveying interpersonal communications in varying contexts,
including personal, social, professional, and cultural dimensions. Topics include the communication process, the
influence of perception on communication, verbal and nonverbal elements of interaction, listening, the communication
of emotions, and effective communication strategies. This course may include both classroom and online activities
such as video, tests/quizzes, simulations, and discussion boards. This course will include out-of-class work such as
reading and writing assignments, practice and practical application assignments, and projects. A minimum of ten hours
of out-of-class work will be assigned per week.

CM220 College Composition II

• Credits: 5 quarter credit hours
• Prerequisites: CM102
• Course Hours: 50 contact hours (Lecture 50, Lab 0)
This course focuses on the development of critical thinking skills presented in written short and long response and
research papers. Methods of research documentation are emphasized. This course may include both classroom and
online activities such as video, tests/quizzes, simulations, and discussion boards. This course may include both
classroom and online activities such as video, tests/quizzes, simulations, and discussion boards. This course will
include out-of-class work such as reading and writing assignments, practice and practical application assignments, and
projects. A minimum of ten hours of out-of-class work will be assigned per week.

CS115 Academic Strategies

• Credits: 3 quarter credit hours
• Prerequisites: None
• Course Hours: 30 contact hours (Lecture 30, Lab 0)
Students are introduced to practical models for adult learning. Experimentation with various learning models and
application of study strategies based upon the models will result in students developing a personal learning approach
matched to their preferences and strengths. Topics also include life skills applicable to support student and career
success. This course also introduces the student to Brightwood College and its learning resources. This course may
include both classroom and digital activities such as video, tests/quizzes, simulations, and discussion boards. This
course will include out-of-class work such as reading and writing assignments, practice and practical application
assignments, and projects. A minimum of six hours of out- of-class work will be assigned per week.

CS210 Career Development Strategies

• Credits: 2 quarter credit hours
• Prerequisites: None
• Course Hours: 20 contact hours (Lecture 20, Lab 0)
This course introduces the student to the life-long process of career development. Emphasis is placed on exploring
possible professions and making sound career choices. Self-assessment activities teach the students to identify their
current qualifications and preferences for a profession and set goals to fill gaps that may exist. Students prepare a
portfolio that contains job search documents used to research companies, apply for jobs that match their qualifications,
and track their progress toward educational and career goals. This course may include both classroom and online
activities such as video, tests/quizzes, simulations, and discussion boards. This course will include out-of-class work
such as reading and writing assignments, practice and practical application assignments, and projects. A minimum of
four hours of out-of-class work will be assigned per week.

HU245 Ethics
• Credits: 5 quarter credit hours
62
 • Prerequisites: None
• Course Hours: 50 contact hours (Lecture 50, Lab 0)
In this course, students are expected to develop sound ethical reasoning and judgment through the study of practical
applications of ethical theories. Topics studied include ethics as it relates to business, health care, society, and the
environment. Emphasis is on practical applications of ethical principles and analytic methods. This course may include
both classroom and online activities such as video, tests/quizzes, simulations, and discussion boards. This course will
include out-of-class work such as reading and writing assignments, practice and practical application assignments, and
projects. A minimum of ten hours of out-of-class work will be assigned per week.

IT121 Spreadsheet Applications

• Credits: 2 quarter credit hours
• Prerequisites: None
• Course Hours: 30 contact hours (Lecture 10, Lab 20)
In this course, students are taught spreadsheet development skills including worksheet formatting, working with formulas
and functions, and creating reporting documents from spreadsheet data. This course may include both classroom and
online activities such as video, tests/quizzes, simulations, and discussion boards. This course will include out-of-class
work such as reading and writing assignments, practice and practical application assignments, and projects. A minimum
of three hours of out- of-class work will be assigned per week.

IT133 Software Applications

• Credits: 5 quarter credit hours
• Prerequisites: None
• Course Hours: 60 contact hours (Lecture 40, Lab 20)
This course teaches students to use application software. Topics include an introduction to the Windows® operating
system and to Microsoft Office® applications such as Word, Excel, PowerPoint, and Outlook. Students also are taught
how to apply the use of software applications within a profession. This course may include both classroom and online
activities such as video, tests/quizzes, simulations, and discussion boards. This course will include out-of-class work
such as reading and writing assignments, practice and practical application assignments, and projects. A minimum of
nine hours of out-of-class work will be assigned per week.

MM103 College Mathematics

• Credits: 5 quarter credit hours
• Prerequisites: None
• Course Hours: 50 contact hours (Lecture 50, Lab 0)
This course introduces students to practical mathematics, developing conceptual and problem-solving skills, and the
study of linear equations, basic statistical concepts, mathematical functions, and applications. This course may include
both classroom and online activities such as video, tests/quizzes, simulations, and discussion boards. This course will
include out-of-class work such as reading and writing assignments, practice and practical application assignments, and
projects. A minimum of ten hours of out-of-class work will be assigned per week.

MT140 Introduction to Management

• Credits: 5 quarter credit hours
• Prerequisites: None
• Course Hours: 50 contact hours (Lecture 50, Lab 0)
In this course, students are taught management theories, management functions, organizational structures, daily
management responsibilities, and current management tools and resources. Students are also taught ethics, diversity, and
social responsibility through the practical application of real-world management problems and scenarios. This course
will include out-of-class work such as reading and writing assignments, practice and practical application assignments,
and projects. A minimum of ten hours of out-of-class work will be assigned per week.

63
MT203 Human Resource Management
• Credits: 5 quarter credit hours
• Prerequisites: None
• Course Hours: 50 contact hours (Lecture 50, Lab 0)
This course examines the processes involved in human resources from a managerial perspective. Topics include the
functions of human resource management, job analysis, staffing, performance appraisal, training and development,
compensation, labor relations, and legal requirements. This course may include both classroom and online activities
such as video, tests/quizzes, simulations, and discussion boards. This course will include out-of-class work such as
reading and writing assignments, practice and practical application assignments, and projects. A minimum of ten hours
of out-of-class work will be assigned per week.

MT209 Small Business Management

• Credits: 4 quarter credit hours
• Prerequisites: MT140
• Course Hours: 40 contact hours (Lecture 40, Lab 0)
In this course, students are taught the principles of small business organization and management through the creation of
a business plan. Students are also taught problem-solving skills and foundational understanding of entrepreneurial
principles. This course will include out-of-class work such as reading and writing assignments, practice and practical
application assignments, and projects. A minimum of eight hours of out-of-class work will be assigned per week.

MT217 Finance
• Credits: 4 quarter credit hours
• Prerequisites: MT140
• Course Hours: 40 contact hours (Lecture 40, Lab 0)
In this course, students are taught financial concepts, principles, and techniques used in making personal and corporate
decisions. Students are also taught techniques for analyzing the time value of money, financial statements, interest rates,
the values of bonds and stocks, corporate costs of capital, corporate asset investment decisions, and corporate capital
structure and dividend policies. This course will include out-of-class work such as reading and writing assignments,
practice and practical application assignments, and projects. A minimum of eight hours of out-of-class work will be
assigned per week.

MT219 Marketing
• Credits: 4 quarter credit hours
• Prerequisites: MT140
• Course Hours: 40 contact hours (Lecture 40, Lab 0)
In this course, students are taught concepts and issues underlying the modern practice of marketing. Students are also
taught the nature and role of marketing, the marketing concept, buyer behavior, the environment in which marketing
operates, and the marketing planning process. This course will include out-of-class work such as reading and writing
assignments, practice and practical application assignments, and projects. A minimum of eight hours of out-of-class
work will be assigned per week.

MT221 Customer Service

• Credits: 4 quarter credit hours
• Prerequisites: MT140
• Course Hours: 40 contact hours (Lecture 40, Lab 0)
In this course, students are taught methods for developing customer loyalty and addressing personalized customer needs.
Students are also taught techniques for recapturing previous customers and acquiring new ones as well as online
communications tools and call center strategies. This course will include out-of-class work such as reading and writing
assignments, practice and practical application assignments, and projects. A minimum of eight hours of out-of-class
work will be assigned per week.

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RT101 Principles of Retailing
• Credits: 4 quarter credit hours
• Prerequisites: None
• Course Hours: 40 contact hours (Lecture 40, Lab 0)
In this course, students are taught and overview of the retail industry and the principles and practices of successful retail
management. Students are also taught retail management concepts such as consolidation, multi-channel offerings,
centralization, and globalization. This course will include out-of-class work such as reading and writing assignments,
practice and practical application assignments, and projects. A minimum of eight hours of out-of-class work will be
assigned per week.

RT201 Building Customer Sales and Loyalty

• Credits: 4 quarter credit hours
• Prerequisites: RT101
• Course Hours: 40 contact hours (Lecture 40, Lab 0)
In this course, students are taught the use of promotional tools such as advertising, sales promotion, events, loyalty
and frequency shopper programs to generate retail sales, build repeat visits and loyalty, and increase customer
market share. Students are also taught the relationship of consumer behavior and customer relationship
management on brand image and brand loyalty. This course will include out-of-class work such as reading and
writing assignments, practice and practical application assignments, and projects. A minimum of eight hours of
out-of-class work will be assigned per week.

SS124 Psychology
• Credits: 5 quarter credit hours
• Prerequisites: None
• Course Hours: 50 contact hours (Lecture 50, Lab 0)
This course provides a broad introduction to the field of psychology, one of the social sciences. Students are introduced
to the major areas of psychology. They are introduced to psychological theories and concepts, as well as the history and
major figures of the field. Topics include disorders and treatments, personality and learning theories, and the internal and
external factors that influence human development and behavior. Additionally, this course emphasizes how
psychological principles and concepts relate to our personal and professional relationships. This course may include both
classroom and online activities such as video, tests/quizzes, simulations, and discussion boards. This course will include
out-of-class work such as reading and writing assignments, practice and practical application assignments, and projects.
A minimum of ten hours of out-of-class work will be assigned per week.
NOTE: The following courses listed above are General Education courses:

• CM102
• CM206
• CM220
• HU245
• MM103
• SS124

Class Schedule

Evenings
Monday through Friday, 6:00 p.m. to 11:00 p.m.

Breaks
All classes break for 10 minutes each hour.

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Medical Assistant (Associate degree)
Program Description
The objective of the Medical Assistant program is to provide students with the knowledge, technical skills, and work
habits
required to pursue an entry-level position in the medical field. This program concentrates on helping students acquire
knowledge and develop skills in laboratory practices, clinical procedures, medical office activities, professional
communication, medical practice operational assessment, financial accounting, personnel management, and medical
software. Duties for graduates of this program may include performing routine laboratory tests, such as blood work,
venipuncture, urinalysis, and electrocardiograms; assisting the doctor in patient preparation and examination; patient
education; financial management; personnel management; medical records management; insurance coding and billing;
patient communication; and appointment management and scheduling. Competence in the field also requires that a
medical assistant display professionalism, communicate effectively, and demonstrate competence in providing
instruction to patients. Instruction occurs in classroom, laboratory, and clinical settings.
Students enroll in this program to seek post-graduation employment in positions typically including medical assistant,
medical assistant manager, and medical practice manager.
During the introductory modules to the program, students receive training in handling medical emergencies and are
certified in CPR through the American Heart Association's CPR course (www.heart.org). Students must earn CPR
certification to pass the introductory module.
The Medical Assistant program is 1450 contact hours over a period of 77 weeks. All students must complete the program
with quarter credit hours. Prior to graduation, students are required to complete a clinical competencies course for a total
of 110 contact hours, and a 160 hour externship. Please refer to the Externship or Clinical requirements contained within
the Academic Information section of the catalog. Upon successful completion of the program, graduates will be awarded
an Associate’s degree in Medical Assistant.
Institution cannot guarantee a student's an optional certification exam offered by an external certifying agency nor
their eligibility either to take a national certification exam or become certified or registered. A student's eligibility may
depend on his or her work experience, secondary and/or postsecondary education credentials, the results of a criminal
background check, meeting other licensure or certification requirements, or the program or School itself having
appropriate accreditation or licensure. Some employers and/or externship/practicum sites may themselves require a
criminal background check, medical examination, proof of immunizations, fingerprinting and/or drug screening prior to
assignment. The background check may include, but is not limited to, criminal history records (from state, federal and
other agencies), social security number trace, residency history, and nationwide sex offender registry. Felony or serious
misdemeanor convictions may limit or restrict employment as well as externship/practicum placement opportunities
where background checks are required.
Understanding the requirements for employment and certification, state board, or national board licensing exams is the
individual student's responsibility. Such requirements may change during the course of the program. No student is
automatically certified in any way upon program completion. Students are responsible for inquiring with the appropriate
agencies about current requirements prior to enrolling in the program of their choice or, if the student's circumstances
change, at the time of making application for certification or licensure. Students with felony convictions may not be
eligible for certification. Please refer to the Certification, State Board and National Board Exams section of this catalog
for further guidance.
This program is designed to prepare graduates to pursue entry-level employment in the field, or jobs in related fields,
the specific job titles of which may not be represented in the program title or described above. Although the School will
assist students with job placement, finding a job is the individual responsibility of the student. The School does not
guarantee that any student will be placed in any of the jobs described, or placed at all.
To gather information about this career, please click on the following link and go to "Click here for more information on
jobs related to this program" https://consumerinfo.brightwood.edu.
The Bureau of Labor Statistics has an Occupational Outlook Handbook http://www.bls.gov/ooh/healthcare/medical-
assistants.htm that has some valuable information on a national level about this career. Be sure to pay special attention to
the entry-level positions. In addition, each state has detailed information regarding the occupation and labor markets on
the State Occupational Projections website at http://www.projectionscentral.com.
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Students who have successfully completed the Medical Assistant diploma program from the same campus, or are
transferring into the program with the equivalent approved content from an approved Medical Assistant diploma
program will receive block transfer credit totaling 46.5 credits for AHK120, AHW120, MAB160, MAG160, MAP160,
MAR160, MAY160 and MAX290 below. The remaining number of credits required to complete the program is 63. No
student may enroll into the Medical Assistant Associate’s degree program without first completing a Medical Assistant
diploma program or equivalent.

Curriculum
Students who have successfully completed the Medical Assistant diploma program from the same campus, or are
transferring into the program with the equivalent approved content from an approved Medical Assistant diploma
program will receive block transfer credit for the following courses:

AHK120 Allied Health Industry and Fundamentals

• Credits: 6 quarter credit hours
• Prerequisites: None
• Course Hours: 80 contact hours (Lecture 52, Lab 28)
In this course, students learn about law and ethics related to health care, pharmacology, infection control, vital signs, and
complementary and alternative medicine. Students also learn about English and math fundamentals. Topics include basic
mathematical computation, systems of measure, English grammar and punctuation, and human behavior and
communication. Students are also taught common computer applications and Internet skills. This course is also designed
to develop professional skills and proactive career management. This course will include out-of-class work such as
reading and writing assignments, practice and practical application assignments, and projects. A minimum of eleven
hours and forty-five minutes of out-of-class work will be assigned per week.

AHW120 Allied Health Careers and Communication

• Credits: 6 quarter credit hours
• Prerequisites: None
• Course Hours: 80 contact hours (Lecture 45, Lab 35)
In this course, students are taught medical terminology, anatomy and physiology, human behavior and communications,
medical emergencies including first aid and CPR, and safety in the medical environment. Students are also taught the
purposes and processes of higher education. Students will also learn fundamental computer and Internet skills.
Emphasis is placed on study, communication, and thinking skills that support academic achievement. Students have the
opportunity to examine the relationship between learning and motivation. This course is also designed to develop
professional skills and proactive career management. This course will include out-of-class work such as reading and
writing assignments, practice and practical application assignments, and projects. A minimum of ten hours and forty
five minutes of out-of-class work will be assigned per week.

MAB160 Medical Front Office

• Credits: 5.5 quarter credit hours
• Prerequisites: AHK120, AHW120
• Course Hours: 80 contact hours (Lecture 38, Lab 42)
In this course, students are taught front office functions of bookkeeping, operational functions, office procedures, and
insurance processing. Students are also taught skills in performing insurance coding for proper application to insurance
billing systems, awareness of theories in relation to the office reception area, and preparing the office for the business
day. Students have the opportunity to gain an understanding of office emergencies and how to handle them. This course
is also designed to develop professional skills and proactive career management. This course includes both classroom
and digital activities such as video, tests/quizzes, simulations, and discussion boards. This course will include out-of-
class work such as reading and writing assignments, practice and practical application assignments, and projects. A
minimum of nine hours and forty-five minutes of out-of-class work will be assigned per week.

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MAG160 Musculoskeletal, Digestive, and Respiratory
• Credits: 5.5 quarter credit hours
• Prerequisites: AHK120, AHW120
• Course Hours: 80 contact hours (Lecture 38, Lab 42)
In this course, students are taught common disease processes, diagnosis and evaluation, common treatments, and
prognosis. Students have the opportunity to explore these systems from the perspectives of medical terminology,
pathophysiology, and pharmacology. In addition, students are allowed to gain competency in a variety of clinical and
laboratory procedures. Students also have the opportunity to gain knowledge in preparing and administering medications
through parenteral routes. This course is also designed to develop professional skills and proactive career management.
This course includes both classroom and digital activities such as video, tests/quizzes, simulations, and discussion
boards. This course will include out-of-class work such as reading and writing assignments, practice and practical
application assignments, and projects. A minimum of nine hours and forty-five minutes of out-of-class work will be
assigned per week.

MAP160 Nervous, Sensory, and Endocrine

• Credits: 5.5 quarter credit hours
• Prerequisites: AHK120, AHW120
• Course Hours: 80 contact hours (Lecture 38, Lab 42)
The Nervous, Sensory, and Endocrine course focuses on common disease processes, diagnosis and evaluation, common
treatments, and prognoses. Students have the opportunity to explore these systems from the perspectives of medical
terminology, pathophysiology, and pharmacology. In addition, students have the opportunity to gain competency in a
variety of clinical and laboratory procedures. This course is also designed to develop professional skills and proactive
career management. This course includes both classroom and digital activities such as video, tests/quizzes, simulations,
and discussion boards. This course will include out-of-class work such as reading and writing assignments, practice and
practical application assignments, and projects. A minimum of nine hours and forty-five minutes of out-of-class work
will be assigned per week.

MAR160 Circulatory, Immune, and Lymphatic

• Credits: 5.5 quarter credit hours
• Prerequisites: AHK120, AHW120
• Course Hours: 80 contact hours (Lecture 38, Lab 42)
In this course, students are taught common disease processes, diagnosis and evaluation, common treatments, and
prognosis. Students have the opportunity to explore these systems from the perspectives of medical terminology,
pathophysiology, and pharmacology. In this module, students have the opportunity to gain knowledge and technique in
correctly performing an electrocardiogram (ECG or EKG) diagnostic test. In addition, students are allowed to gain
competency in a variety of clinical and laboratory procedures. Students also have the opportunity to gain knowledge in
preparing and administering medications through parenteral routes. This course is also designed to develop professional
skills and proactive career management. This course includes both classroom and digital activities such as video,
tests/quizzes, simulations, and discussion boards. This course will include out-of-class work such as reading and
writing assignments, practice and practical application assignments, and projects. A minimum of nine hours and forty-
five minutes of out-of-class work will be assigned per week.

MAX290 Medical Assistant Externship

• Credits: 7 quarter credit hours
• Prerequisites: None
• Course Hours: 180 contact hours (Lecture 20, Lab 0, Externship 160)

The Medical Assistant Externship course gives students the opportunity to focus on medical assisting skills. The
practicum is designed to provide practical on-the-job experiences that augment the student's in-class experiences.
Students are required to complete the 160-hour practicum program at a work site connected with their field of study,
which normally includes health care facilities such as private or group practices, clinics, and industrial clinics. In
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addition, this course presents a comprehensive review of medical assisting knowledge and practice to prepare
candidates for the Registered Medical Assisting (RMA) examination conducted by American Medical Technologists
(AMT).

MAY160 Integumentary, Urinary, and Reproductive

• Credits: 5.5 quarter credit hours
• Prerequisites: AHK120, AHW120
• Course Hours: 80 contact hours (Lecture 38, Lab 42)
The Integumentary, Urinary, and Reproductive module focuses on common disease processes, diagnosis and
evaluation, common treatments, and prognosis. Students are given the opportunity to explore these systems from the
perspectives of medical terminology, pathophysiology, and pharmacology. In addition, students are given the
opportunity to gain competency in a variety of clinical and laboratory procedures including urinalysis. This module is
also designed to develop professional skills and proactive career management. This course includes both classroom and
digital activities such as video, tests/quizzes, simulations, and discussion boards. This course will include out-of-class
work such as reading and writing assignments, practice and practical application assignments, and projects. A
minimum of nine hours and forty-five minutes of out-of-class work will be assigned per week.

Below are the remaining courses required for completion of the Medical Assistant Associate degree:

CM102 College Composition I

• Credits: 5 quarter credit hours
• Prerequisites: None
• Course Hours: 50 contact hours (Lecture 50, Lab 0)
This course gives students the opportunity to develop writing skills by focusing on research, prewriting, drafting,
revising, and editing. Emphasis is on developing the elements of form and style in writing. This course will include out-
of-class work such as reading and writing assignments, practice and practical application assignments, and projects. This
course may include both classroom and digital activities such as video, tests/quizzes, simulations, and discussion boards.
A minimum of ten hours of out- of-class work will be assigned per week.

CM206 Interpersonal Communication

• Credits: 5 quarter credit hours
• Prerequisites: None
• Course Hours: 50 contact hours (Lecture 50, Lab 0)
This course gives students the opportunity to become more effective communicators in their personal and professional
interpersonal relationships. Emphasis is placed on surveying interpersonal communications in varying contexts,
including personal, social, professional, and cultural dimensions. Topics include the communication process, the
influence of perception on communication, verbal and nonverbal elements of interaction, listening, the communication
of emotions, and effective communication strategies. This course may include both classroom and online activities such
as video, tests/quizzes, simulations, and discussion boards. This course will include out-of-class work such as reading
and writing assignments, practice and practical application assignments, and projects. A minimum of ten hours of out-
of-class work will be assigned per week.

HI181 Health Services Delivery and Legal Issues

• Credits: 4 quarter credit hours
• Prerequisites: None
• Course Hours: 40 contact hours (Lecture 40, Lab 0)

This course covers basic principles and applications of medicolegal and ethical aspects of health information in the
medical arena, protecting confidentiality, and adhering to state and federal laws. Students are introduced to legal terms,
consent, contracts, physician/patient relationships, and professional liability, as well as the United States court system,
subpoenas and court orders. Students are given an opportunity to investigate the delivery of health care in America, and
69
practice application of policies, procedures, laws, and regulations to the health care delivery system, confidential health
data, and health initiatives. This course will include out-of-class work such as reading and writing assignments, practice
and practical application assignments, and projects. A minimum of 8 hours of out-of-class work will be assigned per
week.

HI240 Health Data Management

• Credits: 4 quarter credit hours
• Prerequisites: None
• Course Hours: 60 contact hours (Lecture 20, Lab 40)
This course focuses on the structure, contents, information requirements, and standards for health care data. Students are
given the opportunity to collect and maintain health data, conduct analysis to ensure support for the diagnosis, and
verify timeliness, completeness, and accuracy of data. The course covers guidelines for monitoring documentation and
application of policies and procedures to ensure compliance with regulations and standards. This course will include
out-of-class work such as reading and writing assignments, practice and practical application assignments, and projects.
A minimum of eight hours and forty-five minutes of out-of-class work will be assigned per week.

HS170 Spanish for Health Care Workers

• Credits: 3 quarter credit hours
• Prerequisites: None
• Course Hours: 30 contact hours (Lecture 30, Lab 0)

This course is designed to meet the needs of health care professionals and students who anticipate contact with Spanish-
speaking patients. An introduction to the Spanish language is presented with the intent to provide practical language that
can be used in clinical settings. Special emphasis is placed on the use of common medical vocabulary. Students are also
taught to recognize cultural variations among Spanish-speaking groups and the common health remedies practiced by
each group. This course will include out-of-class work such as reading and writing assignments, practice and practical
application assignments, and projects. A minimum of 6 hours of out-of-class work will be assigned per week.

HS240 Medical Office Accounting

• Credits: 4 quarter credit hours
• Prerequisites: None
• Course Hours: 40 contact hours (Lecture 40, Lab 0)

This course presents students with basic knowledge regarding the financial activities commonly encountered in a medical
office. Students are taught basic medical office bookkeeping practices, including banking (writing checks, making
deposits, handling returned checks, and reconciling accounts); credit card processing; accounts payable (entering,
tracking, and paying bills); accounts receivable (entering patient charges, adjustments, patient payments, and insurance
payments); receivables aging; and bad debt collection. Course content also covers the basic concepts and generation
processes of standard financial reports such as balance sheets, income statements/profit and loss statements, change in
cash flow reports, and the evaluation of data for decision-making purposes. This course will include out-of-class work
such as reading and writing assignments, practice and practical application assignments, and projects. A minimum of 8
hours of out-of-class work will be assigned per week.

HU245 Ethics
• Credits: 5 quarter credit hours
• Prerequisites: None
• Course Hours: 50 contact hours (Lecture 50, Lab 0)
In this course, students are expected to develop sound ethical reasoning and judgment through the study of practical
applications of ethical theories. Topics studied include ethics as it relates to business, health care, society, and the
environment. Emphasis is on practical applications of ethical principles and analytic methods. This course may include
both classroom and online activities such as video, tests/quizzes, simulations, and discussion boards. This course will

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include out-of-class work such as reading and writing assignments, practice and practical application assignments, and
projects. A minimum of ten hours of out-of-class work will be assigned per week.

MA291 Clinical Competencies

• Credits: 6 quarter credit hours
• Prerequisites: MAB160, MAG160, MAP160, MAR160, MAY160
• Course Hours: 110 contact hours (Lecture 10, Lab 100)

This course is used to assess student competency in procedures commonly performed in a health care setting. Special
attention is paid to aseptic techniques, documentation, and safety. Specific competencies include phlebotomy, specimen
processing, EKG, instrumentation, methods of quality control, capillary puncture, CLIA-waived testing, microbiology
procedures, urinalysis, and administering medications. This course will include out-of-class work such as reading and
writing assignments, practice and practical application assignments, and projects. A minimum of seven hours of out-of-
class work will be assigned per week.

MM103 College Mathematics

• Credits: 5 quarter credit hours
• Prerequisites: None
• Course Hours: 50 contact hours (Lecture 50, Lab 0)
This course introduces students to practical mathematics, developing conceptual and problem-solving skills, and the
study of linear equations, basic statistical concepts, mathematical functions, and applications. This course may include
both classroom and online activities such as video, tests/quizzes, simulations, and discussion boards. This course will
include out-of-class work such as reading and writing assignments, practice and practical application assignments, and
projects. A minimum of ten hours of out-of-class work will be assigned per week.

MP200 Medical Records-EMR Management

• Credits: 3 quarter credit hours
• Prerequisites: None
• Course Hours: 40 contact hours (Lecture 20, Lab 20)

This course is designed to introduce the allied health student to electronic health records in both inpatient and
outpatient settings. This course may include both classroom and digital activities such as video, tests/quizzes,
simulations and discussion boards. This course will include out-of-class work such as reading and writing assignments,
practice and practical application assignments, and projects. A minimum of five hours of out-of-class work will be
assigned per week.

MP210 Management in the Medical Office

• Credits: 4 quarter credit hours
• Prerequisites: None
• Course Hours: 40 contact hours (Lecture 40, Lab 0)
This course explores the practices and guidelines involved in running a medical office. Topics include medical office
skills, governmental compliance, health and safety regulations, risk assessment, the responsibilities of the office
manager, and medical marketing. This course will include out-of-class work such as reading and writing assignments,
practice and practical application assignments, and projects. A minimum of eight hours of out-of-class work will be
assigned per week.

MT203 Human Resource Management

• Credits: 5 quarter credit hours
• Prerequisites: None
• Course Hours: 50 contact hours (Lecture 50, Lab 0)

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This course examines the processes involved in human resources from a managerial perspective. Topics include the
functions of human resource management, job analysis, staffing, performance appraisal, training and development,
compensation, labor relations, and legal requirements. This course may include both classroom and online activities
such as video, tests/quizzes, simulations, and discussion boards. This course will include out-of-class work such as
reading and writing assignments, practice and practical application assignments, and projects. A minimum of ten hours
of out-of-class work will be assigned per week.

SC225 Environmental Science

• Credits: 5 quarter credit hours
• Prerequisites: None
• Course Hours: 50 contact hours (Lecture 50, Lab 0)
This course introduces students to the scientific principles for understanding the environment, and to the interrelations
among human societies and the different environments they live in. The course begins with an overview of the human,
technological, and natural issues affecting the environment, including the distinct ethical perspective individuals and
societies have taken towards the environment. The bulk of the course is devoted to a study of human society and its
positive and negative interrelations with the environment. The relevance of course content is discussed in both a
personal and professional context. This course may include both classroom and online activities such as video,
tests/quizzes, simulations, and discussion boards. This course will include out-of-class work such as reading and
writing assignments, practice and practical application assignments, and projects. A minimum of ten hours of out-of-
class work will be assigned per week.

SS124 Psychology
• Credits: 5 quarter credit hours
• Prerequisites: None
• Course Hours: 50 contact hours (Lecture 50, Lab 0)
This course provides a broad introduction to the field of psychology, one of the social sciences. Students are introduced
to the major areas of psychology. They are introduced to psychological theories and concepts, as well as the history and
major figures of the field. Topics include disorders and treatments, personality and learning theories, and the internal
and external factors that influence human development and behavior. Additionally, this course emphasizes how
psychological principles and concepts relate to our personal and professional relationships. This course may include
both classroom and online activities such as video, tests/quizzes, simulations, and discussion boards. This course will
include out-of-class work such as reading and writing assignments, practice and practical application assignments, and
projects. A minimum of ten hours of out-of-class work will be assigned per week.
NOTE: The following courses shown above are general education courses:
• CM102
• CM206
• HU245
• MM103
• SC225
• SS124

Network and System Administration

Effective: November 10, 2017

Program Description
The Network and System Administration program is designed to provide students the opportunity to learn the critical thinking,
problem solving, technical, and soft skills necessary to configure, diagnose, and troubleshoot complex computer networks.
Courses provide hands-on learning experiences in the fields of network operating systems, network systems design and
implementation, network optimization and network security to help prepare future graduates with a solid background of
maintaining different computer network systems. Students will also receive instruction on how properly plan, implement,
analyze, and administer local, campus-wide, metropolitan, and wide-area networks; in addition to an acquired proficiency in
server setup and configuration, network security measures, messaging, network wiring, and network help desk operations. The

72
Network and System Administration program is 1,320 contact hours over a period of 84 weeks. All students must complete the
program with 96 quarter credit hours.

Upon successful graduation from this program, graduates should be able to:

• outline the key processes for installing, configuring, and administering Windows servers and services;
• model the skills needed to install, configure, troubleshoot, upgrade, and maintain Cisco networking technologies;
• demonstrate the skills and knowledge needed to maintain system and network security including compliance and
operation security, dealing with threats and vulnerabilities, and providing application, data, and host security;
• use effective oral and written communication skills and teamwork skills in the delivery of customer service, project
planning, and project completion in the information technology business environment;
• demonstrate the ability to produce quality customer service experiences, troubleshooting, and translation of technical
knowledge so that others can use it; and
• summarize the importance of professional development and continued education within the information technology
field.

NOTE: Students may enroll into the Network and System Administration associate’s degree program provided they have
first successfully completed the Network Support Technician diploma program from the same campus or they are
transferring into the program with the equivalent approved quarter credit hours from an approved Network Support
Technician diploma program. Accordingly, students will receive block transfer totaling 42 credits for IT100, IT105,
IT110, IT120, IT150, IT160, IT170, IT180, and CMT130. The remaining number of credits required to complete the
program is 54. No student may enroll into the Network and System Administration associate’s degree program without
first completing a Network Support Technician diploma program or equivalent.

Curriculum
IT107 - Ethics in Computing

• Credits: 4 Quarter Credit Hours

• Prerequisite: None
• Course Hours: 40 contact hours (Lecture 40, Lab 0)

This course introduces students to the extensive and topical coverage of the legal, ethical, and societal implications of
information technology. Students will learn about issues such as file sharing, infringement of intellectual property,
security risks, Internet crime, identity theft, employee surveillance, privacy, compliance, social networking, and ethics of
IT corporations. Students will also gain an excellent foundation in ethical decision making for current and future business
managers and IT professionals. This course may include both classroom and digital activities such as video, tests/quizzes,
simulations and discussion boards. This course will include out-of-class work such as reading and writing assignments,
practice and practical application assignments, and projects. A minimum of twenty hours of out-of-class work will be
assigned each week.

IT200 - Installing and Configuring Windows Server

• Credits: 5 Quarter Credit Hours

• Prerequisite: IT180
• Course Hours: 80 contact hours (Lecture 20, Lab 60)

This course focuses on the Windows Server installation, including storage strategies and migration strategies, creating
and managing deployment images and virtual machine installations. Students will learn about installing, configuring and
deploying Microsoft Hyper-V and Hyper-V containers, planning for high availability and disaster recovery technologies
in Windows using failover clustering for Hyper-V virtual machines, and configuring a Network Load Balancing (NLB)
cluster implementation. This course may include both classroom and digital activities such as video, tests/quizzes,
simulations and discussion boards. This course will include out-of-class work such as reading and writing assignments,
practice and practical application assignments, and projects. A minimum of seventeen and a half hours of out-of-class
work will be assigned each week.

IT210 - Networking with Windows Server

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 • Credits: 5 Quarter Credit Hours
• Prerequisite: IT200
• Course Hours: 80 contact hours (Lecture 20, Lab 60)

This course examines the steps needed to plan and implement IPv4 and IPv6 networks, using advanced services such as
Dynamic Host Configuration Protocol (DHCP), Domain Name System (DNS), and IP address management (IPAM).
Students will plan for remote access using DirectAccess, virtual private networks (VPNs), and software defined
networking. This course may include both classroom and digital activities such as video, tests/quizzes, simulations and
discussion boards. This course will include out-of-class work such as reading and writing assignments, practice and
practical application assignments, and projects. A minimum of seventeen and a half hours of out-of-class work will be
assigned each week.

IT220 - Advanced Services in Windows Server

• Credits: 5 Quarter Credit Hours

• Prerequisite: IT210
• Course Hours: 80 contact hours (Lecture 20, Lab 60)

This course covers the installation and configuration of domain controllers and identity management, configuration and
replication within Active Directory Directory Services (AD DS) in complex environments using graphical tools and
Windows PowerShell. Throughout this course students will learn about implementing and managing Group Policy
Objects (GPOs); along with identifying management, security and service configurations using Group Policy Objects,
certificate authority (CA) hierarchy with Active Directory Certificate Services (AD CS), Active Directory Federation
Services (AD FS) and Active Directory Rights Management Services (AD RMS), and synchronization between AD DS
and Azure AD. Students will also learn how to monitor, troubleshoot, and establish business continuity for AD DS
services. This course may include both classroom and digital activities such as video, tests/quizzes, simulations and
discussion boards. This course will include out- of-class work such as reading and writing assignments, practice and
practical application assignments, and projects. A minimum of seventeen and a half hours of out-of-class work will be
assigned each week.

IT250 - Cisco Network Entry Technician

• Credits: 5 Quarter Credit Hours

• Prerequisite: IT180
• Course Hours: 80 contact hours (Lecture 20, Lab 60)

This course examines maintaining and supporting device deployment, configuration and hardening in complex networks.
Throughout this course students will receive instruction on network topologies, including collapsed core and three-tier
architectures incorporating firewalls, access points and wireless controllers. Students will also learn about network
standar ds and protocols, including UDP, TCP and NAT as implemented in both the OSI and TCP/IP networking models.
Furthermore students will receive Instruction on configuring, supporting and maintaining complex switching
environments, including VLAN and port security, and configuring and replicating routing tables using static and dynamic
routing protocols. Lastly, students will be introduced to a structured methodology for identifying, isolating and resolving
networking issues and documenting the results. This course may include both classroom and digital activities such as
video, tests/quizzes, simulations and discussion boards. This course will include out-of-class work such as reading and
writing assignments, practice and practical application assignments, and projects. A minimum of seventeen and a half
hours of out-of-class work will be assigned each week.

IT260 - Introduction to Routing and Switching

• Credits: 5 Quarter Credit Hours

• Prerequisite: IT250
• Course Hours: 80 contact hours (Lecture 20, Lab 60)

This course explores more complex switched networks in normal and extended range, and how to apply troubleshooting
tools to resolve problems within interswitch connectivity including Layer 2/Layer 3 isolation and EtherChannel
communication. Students will also learn about advanced routing and switching technologies including OSPF, EIGRP,
PPP and GRE tunnel connectivity for both IPv4 and IPv6 configurations. Furthermore students will examine network
74
optimization using HSRP and cloud resources, QoS and traffic shaping and configuring; along with an examination of
security configuration using AAA with TACACS+ and RADIUS technologies. This course may include both classroom
and digital activities such as video, tests/quizzes, simulations and discussion boards. This course will include out-of-class
work such as reading and writing assignments, practice and practical application assignments, and projects. A minimum
of seventeen and a half hours of out-of-class work will be assigned each week.

IT280 - Network Security Fundamentals

• Credits: 5 Quarter Credit Hours

• Prerequisite: IT180
• Course Hours: 80 contact hours (Lecture 20, Lab 60)

This course covers network security, compliance and operation security. Throughout this course students will receive
instruction on how to identify and mitigate threats and vulnerabilities as well as implement technology and policies to
address application, data and host security. Students will also learn about access control, identity management, and
cryptography. This course may include both classroom and digital activities such as video, tests/quizzes, simulations and
discussion boards. This course will include out-of-class work such as reading and writing assignments, practice and
practical application assignments, and projects. A minimum of seventeen and a half hours of out-of-class work will be
assigned each week.

CRT1015 - Critical Thinking

• Credits: 4 Quarter Credit Hours

• Prerequisite: None
• Course Hours: 40 contact hours (Lecture 40, Lab 0)

This course offers a comprehensive introduction to critical thinking. Students gain knowledge of deductive and inductive
arguments, evaluate the strength of premises, and analyze arguments. Students explore the basics of critical thinking in
research and discover how to construct and write arguments. The course also includes practical advice on how to be a
critical consumer of media messages.
This course may include digital activities such as video, tests/quizzes, simulations, and discussion boards. This course
will include out-of-class work such as reading and writing assignments, practice and practical application assignments,
and projects. A minimum of twenty hours of out-of-class work will be assigned per week.

ENG1010 - English Composition I

• Credits: 4 Quarter Credit Hours

• Prerequisites: None
• Course Hours: 40 contact hours (Lecture 40, Lab 0)

This course is an introduction to the writing process, covering composition and style with emphasis on grammar,
punctuation, and mechanics of structure for clear and logical communication.
This course may include digital activities such as video, tests/quizzes, simulations, and discussion boards. This course
will include out-of-class work such as reading and writing assignments, practice and practical application assignments,
and projects. A minimum of twenty hours of out-of-class work will be assigned per week.

ENG1020 - English Composition II

• Credits: 4 Quarter Credit Hours

• Prerequisites: None
• Course Hours: 40 contact hours (Lecture 40, Lab 0)

This course focuses on advanced grammar and syntax with practice in essay and expository writing and the composition,
editing, and documentation of longer papers.
This course may include digital activities such as video, tests/quizzes, simulations, and discussion boards. This course
will include out-of-class work such as reading and writing assignments, practice and practical application assignments,
and projects. A minimum of twenty hours of out-of-class work will be assigned per week.

MTH1010 - College Mathematics

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 • Credits: 4 Quarter Credit Hours
• Prerequisites: None
• Course Hours: 40 contact hours (Lecture 40, Lab 0)

This course includes a review of the arithmetic of integers, fractions, exponents, rational numbers, real numbers, and
metric units. Students are also introduced to linear equations, radicals, roots, plane geometry, and verbal problems.
This course may include digital activities such as video, tests/quizzes, simulations, and discussion boards. This course
will include out-of-class work such as reading and writing assignments, practice and practical application assignments,
and projects. A minimum of twenty hours of out-of-class work will be assigned per week.

SOC1010 - Introduction to Sociology

• Credits: 4 Quarter Credit Hours

• Prerequisites: None
• Course Hours: 40 contact hours (Lecture 40, Lab 0)

This course acquaints the student with the study of human society, its cultures, social organizations, and institutions with
a look at the interaction among groups.
This course may include digital activities such as video, tests/quizzes, simulations, and discussion boards. This course
will include out-of-class work such as reading and writing assignments, practice and practical application assignments,
and projects. A minimum of twenty hours of out-of-class work will be assigned per week.

Diploma Programs
Dental Assistant

Program Description
The objective of the diploma in Dental Assistant program is to provide students with the knowledge, technical skills, and
work
habits to pursue an entry-level position in a dental office, clinic, or lab environment. The program concentrates on
helping students acquire knowledge and develop skills in treatment room care of the dental patient, assisting the dentist,
infection control and sterilization, medical emergencies, taking dental x-rays, making impressions, using various dental
instruments, oral evacuation, fixed prosthodontics, pharmacology and pain control, preventative dentistry, assisting with
oral surgery, and tray setups. Duties for graduates of this program may include providing essential and vital auxiliary
services for the dentist at chairside, in the business office, and in the office laboratory. Instruction occurs in some
combination of classroom, laboratory, digital, externship, or clinical settings. Out-of-class work is required in this
program.
During the introductory modules to the program, students receive training in handling medical emergencies and are
certified in CPR through the American Heart Association's CPR course (www.heart.org). Students must earn CPR
certification to pass the introductory module.
Students enroll in this program to seek post-graduation employment in positions such as dental assistant.
The Dental Assistant program is 760 contact hours over a period of 36 weeks. The program will include 550 hours of
instruction on ground and 210 hours of digital instruction. For more information regarding digital instruction, please
refer to the Summary of Delivery System information contained within the Student Information and Services section of
the catalog. All students must complete the program with 50 quarter credit hours. Prior to graduation, students are
required to complete an externship for a total of 200 contact hours. Please refer to the Externship or Clinical
requirements contained within the Academic Information section of the catalog. Upon successful completion of the
program, graduates will be awarded a Dental Assistant Diploma.
This program helps eligible students who sit for the optional registration exam as approved by the Texas State Board of
Dental Examiners (TSBDE), which may include certification to perform certain radiologic procedures. Effective
September 1, 2006, to apply to become a registered dental assistant in the state of Texas, a student must complete a
mandatory short course approved by the Texas State Board of Dental Examiners. An approved provider list can be

76
found on the TSBDE website: http://www.tsbde.state.tx.us. The cost of the examination is paid by the College for the
first attempt. By Texas law, in the state of Texas, a dental assistant must be registered with TSBDE in order to take x-
rays at a dentist's office in Texas. Only newly hired dental assistants working in their first year of employment are
permitted to make x-rays under the direct supervision of a dentist without being registered. This certification exam is
not required for graduates to become employed in the field, but it may be useful to them in the future.
The Institution cannot guarantee a student's ability to pass optional certification exams offered by external certifying agencies,
nor their eligibility either to take a national certification exam or become certified or registered. A student's eligibility
may depend on his or her work experience, secondary and/or postsecondary education credentials, the results of a
criminal background check, meeting other licensure or certification requirements, or the program or School itself having
appropriate accreditation or licensure. Some employers and/or externship/practicum sites may themselves require a
criminal background check, medical examination, proof of immunizations, fingerprinting and/or drug screening prior to
assignment. The background check may include, but is not limited to, criminal history records (from state, federal and
other agencies), social security number trace, residency history, and nationwide sex offender registry. Felony or serious
misdemeanor convictions may limit or restrict employment as well as externship/practicum placement opportunities
where background checks are required.
Understanding the requirements for employment and certification, state board, or national board licensing exams is the
individual student's responsibility. Such requirements may change during the course of the program. No student is
automatically certified in any way upon program completion. Students are responsible for inquiring with the appropriate
agencies about current requirements. Students with felony convictions may not be eligible for certification. Please refer
to the Certification, State Board, and National Board Exams section of this catalog for further guidance.
This program is intended to prepare graduates to pursue entry-level employment in the field, or jobs in related fields, the
specific job titles of which may not be represented in the program title or described above. Although the school will
assist students with job placement, finding a job is the individual responsibility of the student. The school does not
guarantee that any student will be placed in any of the jobs described, or placed at all.
To gather information about this career, please click on the following link and go to "Click here for more information on
jobs related to this program" https://consumerinfo.brightwood.edu.
The Bureau of Labor Statistics has an Occupational Outlook Handbook http://www.bls.gov/ooh/healthcare/dental-
assistants.htm that has some valuable information on a national level about the Dental Assistant career. Be sure to pay
special attention to the entry-level positions. In addition, each state has detailed information regarding the occupation
and labor markets on the State Occupational Projections website at http://www.projectionscentral.com.

Curriculum
CS101 Academic Strategies
• Credits: 4 quarter credit hours
• Prerequisites: None
• Course Hours: 40 contact hours (Lecture 40, Lab 0) (On Ground 25, Digital 15)
In this course, students are taught the purposes and processes of higher education. Students are also taught fundamental
computer and Internet skills. Emphasis is placed on study, communication, and thinking skills that support academic
achievement. Students have the opportunity to examine the relationship between learning and motivation. This course
is also designed to develop professional skills and proactive career management. This course includes both classroom
and digital activities such as video, tests/quizzes, simulations, and discussion boards. This course will include out-of-
class work such as reading and writing assignments, practice and practical application assignments, and projects. A
minimum of two and a half hours of out-of-class work will be assigned per week.

CS102 Academic Skills

• Credits: 4 quarter credit hours
• Prerequisites: None
• Course Hours: 40 contact hours (Lecture 40, Lab 0) (On Ground 25, Digital 15)
In this course, students are taught English and math fundamentals. Topics include basic mathematical computation,

77
systems of measure, English grammar and punctuation, and human behavior and communication. Students are also
taught common computer applications and Internet skills. This course is also designed to develop professional skills and
proactive career management. This course includes both classroom and digital activities such as video, tests/quizzes,
simulations, and discussion boards. This course will include out-of-class work such as reading and writing assignments,
practice and practical application assignments, and projects. A minimum of two and a half hours of out-of-class work
will be assigned per week.

DA101 Fundamentals of Dental Assisting

• Credits: 3 quarter credit hours
• Prerequisites: None
• Course Hours: 40 contact hours (Lecture 20, Lab 20) (On Ground 25, Digital 15)
In this course, students are taught safety and emergency procedures in the medical environment, including first aid
and CPR. Emphasis is placed on medical terminology, anatomy and physiology, infection control and vital signs,
microbiology, and dental office management. This course is also designed to develop professional skills and proactive
career management. Additional topics in this module include HIV/AIDs. This course includes both classroom and
digital activities such as video, tests/quizzes, simulations, and discussion boards. This course will include out-of-class
work such as reading and writing assignments, practice and practical application assignments, and projects. A
minimum of two and a half hours of out-of-class work will be assigned per week.
DA102 Introduction to Dental Assisting
• Credits: 3 quarter credit hours
• Prerequisites: None
• Course Hours: 40 contact hours (Lecture 20, Lab 20) (On Ground 25, Digital 15)
In this course, students are taught about the prenatal development of teeth, development of structures of the surrounding
tooth, tissues of the oral cavity, and the most common diseases found in the oral cavity. Topics include oral health
education, patient seating and charting, basic instrumentation and set-up and instrument exchanges. Students have the
opportunity to demonstrate general dentistry and chairside assisting skills. This course is also designed to develop
professional skills and proactive career management. This course includes both classroom and digital activities such as
video, tests/quizzes, simulations, and discussion boards. This course will include out-of-class work such as reading and
writing assignments, practice and practical application assignments, and projects. A minimum of two and a half hours
of out-of-class work will be assigned per week.

DAB171 Radiology
• Credits: 6 quarter credit hours
• Prerequisites: DA101, DA102
• Course Hours: 80 contact hours (Lecture 40, Lab 40) (On Ground 50, Digital 30)
In this course, students are taught about radiology, one of the dental assistant's key areas of competence. Topics include
X-ray equipment, nature of X-rays, film placement, angulation of X-rays, mounting, and film development techniques.
This course is also designed to develop professional skills and proactive career management. This course includes both
classroom and digital activities such as video, tests/quizzes, simulations, and discussion boards. This course will include
out-of-class work such as reading and writing assignments, practice and practical application assignments, and projects.
A minimum of five hours of out- of-class work will be assigned per week.

DAN170 General Dentistry

• Credits: 6 quarter credit hours
• Prerequisites: DA101, DA102
• Course Hours: 80 contact hours (Lecture 40, Lab 40) (On Ground 50, Digital 30)
In this course, students are taught about general dentistry and chairside assisting. Students are also taught about nutrition
concepts, oral health education, types and physical characteristics of microorganisms, instrument exchanges, and other
core dental assisting skills. Topics include office procedures, dental office management software, patient charting,
anesthesia, and dental radiographs. This course is also designed to develop professional skills and proactive career
management. This course includes both classroom and digital activities such as video, tests/quizzes, simulations, and

78
discussion boards. This course will include out-of-class work such as reading and writing assignments, practice and
practical application assignments, and projects. A minimum of five hours of out-of-class work will be assigned per
week.

DAO171 Operative Assisting

• Credits: 6 quarter credit hours
• Prerequisites: DA101, DA102
• Course Hours: 80 contact hours (Lecture 40, Lab 40) (On Ground 50, Digital 30)
In this course, students are taught about general dentistry and chairside assisting. Emphasis is placed on instruments, tray
set- ups, patient seating, four-handed dentistry, charting, anesthetics, amalgams, resins, and various other chairside
procedures. Topics include dental equipment, oral evacuation, instrument passing, and placing rubber dams. Students
also learn how to assemble, handle, and pass a syringe and the matrix band. Students have the opportunity to practice
film duplication techniques. This course is also designed to develop professional skills and proactive career
management. This course includes both classroom and digital activities such as video, tests/quizzes, simulations, and
discussion boards. This course will include out-of- class work such as reading and writing assignments, practice and
practical application assignments, and projects. A minimum of five hours of out-of-class work will be assigned per
week.

DAP171 Dental Materials

• Credits: 6 quarter credit hours
• Prerequisites: DA101, DA102
• Course Hours: 80 contact hours (Lecture 40, Lab 40) (On Ground 50, Digital 30)
In this course, students are taught about the properties and proper uses of dental materials. Emphasis is placed on mixing
materials, taking impressions, pouring and trimming study models, fabricating custom trays and temporary crowns, and
occlusal radiography. This course is also designed to develop professional skills and proactive career management. This
course includes both classroom and digital activities such as video, tests/quizzes, simulations, and discussion boards.
This course will include out-of-class work such as reading and writing assignments, practice and practical application
assignments, and projects. A minimum of five hours of out-of-class work will be assigned per week.

DAR171 Chairside Specialties

• Credits: 6 quarter credit hours
• Prerequisites: DA101, DA102
• Course Hours: 80 contact hours (Lecture 40, Lab 40) (On Ground 50, Digital 30)
In this course, students are taught about specialty practices, such as periodontal surgery, root canal treatment,
extractions, orthodontics, crown preparations, assisting with a child patient, assisting with crown and bridge procedures,
and the process of fabricating a denture or partial. Students are also taught about critical regulations issues in law and
ethics and film placement. This course is also designed to develop professional skills and proactive career management.
This course includes both classroom and digital activities such as video, tests/quizzes, simulations, and discussion
boards. This course will include out-of- class work such as reading and writing assignments, practice and practical
application assignments, and projects. A minimum of five hours of out-of-class work will be assigned per week.

DAX192 Dental Assistant Externship I

• Credits: 3 quarter credit hours
• Prerequisites: DAB171, DAN170, DAO171, DAP171, DAR171
• Course Hours: 100 contact hours (Externship 100) (On Ground 100, Digital 0)
The Dental Assistant Externship I is designed to provide practical on-the-job experiences that augment the student's in-
class experiences. Students are required to complete the 100-hour externship program at a work site connected with
their field of study, which normally includes health care facilities such as private or group practices, clinics, and
industrial clinics. This course may include both classroom and digital activities such as video, tests/quizzes,
simulations, and discussion boards. This course may include out-of-class work such as reading and writing
assignments, practice and practical application assignments, and projects.

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DAX193 Dental Assistant Externship II
• Credits: 3 quarter credit hours
• Prerequisites: DAB171, DAN170, DAO171, DAP171, DAR171
• Course Hours: 100 contact hours (Externship 100) (On Ground 100, Digital 0)
The Dental Assistant Externship II is designed to provide practical on-the-job experiences that augment the student's in-
class experiences. Students are required to complete the 100-hour externship program at a work site connected with
their field of study, which normally includes health care facilities such as private or group practices, clinics, and
industrial clinics. This course may include both classroom and digital activities such as video, tests/quizzes,
simulations, and discussion boards. This course may include out-of-class work such as reading and writing
assignments, practice and practical application assignments, and projects.

Class Schedule
Mornings
Monday through Friday, 8:00 a.m. to 1:00 p.m.

Afternoons
Monday through Thursday, 1:00 p.m. to 6:00 p.m.
Evenings
Monday through Thursday, 6:00 p.m. to 11:00 p.m.

Breaks
All classes break for 10 minutes each hour.

Electrical Technician

Program Description
The objective of the Electrical Technician Diploma program is to provide students with the knowledge, technical skills,
and
work habits required to pursue an entry-level position as an electrical technician. The program concentrates on helping
students acquire knowledge and develop skills in the fundamentals of electricity and its practical applications. The
program instructs students in direct current and alternating current circuitry, as well as residential and commercial
wiring. In addition, this program addresses topics such as transformers and lighting installations. Instruction in the
National Electrical Code's requirements, OSHA regulations, NFPA 70E for safe electrical system installations is
included throughout the program. Duties for graduates may include assisting electricians with residential and
commercial electrical services and the installation, servicing, and troubleshooting of electrical equipment and supply.
Competence in the field also requires that an electrical technician display professionalism, communicate effectively,
and demonstrate competency in residential and commercial electrical services. Instruction occurs in classroom and
laboratory settings. Out-of-class work is required in this program.
Students enroll in this program to seek post-graduation employment in positions typically including entry-level
employment as electrical technicians with various companies associated with electrical work, including commercial and
residential building construction, construction equipment and supply, and residential field services and installation.
Additionally, graduates may serve as entry-level electrical technicians on new construction projects, additions for
restoration or remodeling sites, or within commercial maintenance.
The Electrical Technician program is 720 contact hours over a period of 36 weeks. All students must complete the
program with 53.5 quarter credits hours. Upon successful completion of the program, graduates will be awarded an
Electrical Technician Diploma.
There are no national vendor certifications for the Electrical Technician program. Anyone who is performing electrical

80
work in the state of Texas must be licensed. The electrical apprentice license is an individual license issued by the Texas
Department of Licensing and Regulation. Additional information can be located on the web site at
www.tdlr.texas.gov/electricians/elec.htm. Students are responsible for the application fee. Some employers may
themselves require a criminal background check, medical examination, proof of immunizations, fingerprinting and/or
drug screening prior to assignment. The background check may include, but is not limited to, criminal history records
(from state, federal and other agencies), social security number trace, residency history, and nationwide sex offender
registry. Felony or serious misdemeanor convictions may limit or restrict employment opportunities where background
checks are required.
Understanding the requirements for employment and certification, state board, or national board licensing exams is the
individual student's responsibility. Such requirements may change during the course of the program. No student is
automatically certified in any way upon program completion. Students are responsible for inquiring with the
appropriate agencies about current requirements. Students with felony convictions may not be eligible for certification.
Please refer to the Certification, State Board, and National Board Exams section of this catalog for further guidance.
This program is designed to prepare graduates for entry-level employment in the field, or jobs in related fields, the
specific job titles of which may not be represented in the program title or described above. Although the School will
assist students with job placement, finding a job is the individual responsibility of the student. The School does not
guarantee that any student will be placed in any of the jobs described, or placed at all.
To gather information about this career, please click on the following link and go to "Click here for more information on
jobs related to this program" https://consumerinfo.brightwood.edu.
The Bureau of Labor Statistics has an Occupational Outlook Handbook http://www.bls.gov/ooh/Installation-Maintenance-
and- Repair/Electrical-and-electronics-installers-and-repairers.htm that has some valuable information on a national level
about this career. Be sure to pay special attention to the entry-level positions. In addition, each state has detailed
information regarding the occupation and labor markets on the State Occupational Projections website at
http://www.projectionscentral.com.

Curriculum
ETA150 Distribution Equipment, Transformers, and Estimating
• Credits: 6.0 quarter credit hours
• Prerequisites: ETB130, ETY130
• Course Hours: 80 contact hours (Lecture 40, Lab 40)
This module provides students with an opportunity to gain an understanding of distribution equipment, distribution
transformers, specialty transformers, and their use. Topics include distribution equipment; transformer types,
construction, connections, protection, and grounding; and various specialty transformers and their applications. In
addition, arc flash protection and the process of developing a cost-of-work estimate are explored. This course may
include both classroom and digital activities such as video, tests/quizzes, simulations, and discussion boards. This
course will include out-of-class work such as reading and writing assignments, practice and practical application
assignments, and projects. A minimum of five hours of out-of-class work will be assigned per week.

ETB130 Electrical Concepts

• Credits: 6.0 quarter credit hours
• Prerequisites: TRW105, TRK105
• Course Hours: 80 contact hours (Lecture 40, Lab 40)
In this course, Electrical Concepts covers fundamental theory, and knowledge and skills applicable to the electrical
trades. Several topic areas are explored, including an introduction to the Electrical Trade, an introduction to the National
Electrical Code (NEC), alternating current, electrical conductors and cables, conduit bending by hand, and using power
tools. This course is also designed to develop professional skills and proactive career management. This course may
include both classroom and digital activities such as video, tests/quizzes, simulations, and discussion boards. This course
will include out-of-class work such as reading and writing assignments, practice and practical application assignments,
and projects. A minimum of five hours of out-of-class work will be assigned per week.

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ETG150 Residential and Commercial Wiring
• Credits: 6.0 quarter credit hours
• Prerequisites: ETB130, ETY130
• Course Hours: 80 contact hours (Lecture 40, Lab 40)
The Residential and Commercial Wiring module covers the procedures and methods used in residential and commercial
wiring installations. Related topics in this module include switches, sizing the electrical service, installing the service
entrance, branch circuit layouts, and conductor terminations. This module is also designed to develop professional skills
and proactive career management. This course may include both classroom and digital activities such as video,
tests/quizzes, simulations, and discussion boards. This course will include out-of-class work such as reading and writing
assignments, practice and practical application assignments, and projects. A minimum of five hours of out-of-class work
will be assigned per week.

ETN150 Electric Services and Overcurrent Protection

• Credits: 6.0 quarter credit hours
• Prerequisites: ETB130, ETY130
• Course Hours: 80 contact hours (Lecture 40, Lab 40)

This module focuses on the installation of electric services encountered in various residential and commercial
applications, as well as load calculations for feeders and services in residential and commercial applications. Single- and
three-phase connections are covered, including NEC requirements and installation of related equipment and devices.
Overcurrent protection is explored in depth. This module is also designed to develop professional skills and proactive
career management. This course may include both classroom and digital activities such as video, tests/quizzes,
simulations, and discussion boards. This course will include out-of-class work such as reading and writing assignments,
practice and practical application assignments, and projects. A minimum of five hours of out-of-class work will be
assigned per week.

ETO150 Grounding, Circuit Breakers, and Branch Circuits

• Credits: 6.0 quarter credit hours
• Prerequisites: ETB130, ETY130
• Course Hours: 80 contact hours (Lecture 40, Lab 40)
This module covers branch circuit calculations and related concepts pertaining to this portion of an electrical system.
Branch circuit load calculations are covered in depth, as well as conductor selections and calculations. Additional
topics include circuit breakers and fuses, grounding, and NEC requirements. This module is also designed to develop
professional skills and proactive career management. This course may include both classroom and digital activities
such as video, tests/quizzes, simulations, and discussion boards. This course will include out-of-class work such as
reading and writing assignments, practice and practical application assignments, and projects. A minimum of five
hours of out-of-class work will be assigned per week.

ETP150 Lighting Applications and Electronic Theory

• Credits: 6.0 quarter credit hours
• Prerequisites: ETB130, ETY130
• Course Hours: 80 contact hours (Lecture 40, Lab 40)
This module provides students with an opportunity to gain an understanding of lighting and its uses. Topics include
characteristics of lighting and the human eye; handling and installation of lamps and lighting fixtures; types of lighting,
ballasts, and controls; and related wiring devices. Additional topics include basic electronic theory and components as
they relate to regulating and controlling various power characteristics, including current, voltage, and frequency. This
module is also designed to develop professional skills and proactive career management. This course may include both
classroom and digital activities such as video, tests/quizzes, simulations, and discussion boards. This course will
include out-of-class work such as reading and writing assignments, practice and practical application assignments, and
projects. A minimum of five hours of out- of-class work will be assigned per week.

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ETY130 Raceway Systems
• Credits: 6.0 quarter credit hours
• Prerequisites: TRW105, TRK105
• Course Hours: 80 contact hours (Lecture 40, Lab 40)
This module focuses on the theory and practice used in the installation of electrical raceways, boxes, fittings, and cable
tray systems in various residential, commercial, and industrial settings. Conductor installations, conductor fill capacities
as described by NEC limits, and electrical blueprint reading are also covered. This module is also designed to develop
professional skills and proactive career management. This course may include both classroom and digital activities such
as video, tests/quizzes, simulations, and discussion boards. This course will include out-of-class work such as reading
and writing assignments, practice and practical application assignments, and projects. A minimum of five hours of out-
of-class work will be assigned per week.

TRK105 Electricity for Trades

• Credits: 5.5 quarter credit hours
• Prerequisites: None
• Course Hours: 80 contact hours (Lecture 42, Lab 38)

This module focuses upon basic electricity, electrical safety, and electrical power systems. Topics include conductors
and insulators, voltage, current, resistance, direct current, parallel and series circuits, and electrical power. In addition,
students explore the study skills and strategies that maximize their learning and retention of knowledge as they progress
through their chosen programs of study. This module is also designed to develop professional skills and proactive career
management. This course may include both classroom and digital activities such as video, tests/quizzes, simulations, and
discussion boards. This course will include out-of-class work such as reading and writing assignments, practice and
practical application assignments, and projects. A minimum of five hours of out-of-class work will be assigned per week.

TRW105 Introduction to Trades

• Credits: 6.0 quarter credit hours
• Prerequisites: None
• Course Hours: 80 contact hours (Lecture 48, Lab 32)
This module provides students with an opportunity to gain an understanding of basic building construction; blueprint
reading; tools; device boxes; safety procedures; OSHA standards and regulations; and mathematics emphasizing units of
measure, temperature, and conversion used by technicians in the building trade professions. In addition, students explore
the communication skills and strategies that are needed by professionals in the building trades. This module is also
designed to cover other topics, including American Heart Association Heartsaver CPR/AED/First Aid skills,
professional skills and proactive career management. This course may include both classroom and digital activities such
as video, tests/quizzes, simulations, and discussion boards. This course will include out-of-class work such as reading
and writing assignments, practice and practical application assignments, and projects. A minimum of five hours of out-
of-class work will be assigned per week.

Class Schedule
Mornings
Monday through Thursday, 8:00 a.m. to 1:00 p.m.

Evenings
Monday through Thursday, 6:00 p.m. to 11:00 p.m.

Breaks
All classes break for 10 minutes each hour.

83
Medical Assistant
Program Description
The objective of the Medical Assistant Diploma program is to provide students with the knowledge, technical skills, and
work
habits to pursue an entry-level position in the medical assistant field or in a related area. The program concentrates on
helping students acquire knowledge and develop skills in performing routine administrative and clinical tasks to keep
health care delivery settings running efficiently and smoothly. Duties for graduates of this program may include
answering telephones, greeting patients, calling in prescriptions to a pharmacy, scheduling appointments, taking medical
histories, recording vital signs, preparing patients, assisting the physician during examinations, collecting and preparing
laboratory specimens, performing basic laboratory tests, sterilizing medical instruments, instructing patients about
medications and special diets, preparing and administering medications as directed by a physician, authorizing drug
refills as directed, drawing blood, preparing patients for x-rays, taking electrocardiograms, removing sutures, and
changing dressings. Instruction occurs in some combination of classroom, laboratory, digital, practicum, or clinical
settings. Out-of-class work is required in this program.
During the introductory modules to the program, students receive training in handling medical emergencies and are
certified in CPR through the American Heart Association's CPR course (www.heart.org). Students must earn CPR
certification to pass the introductory module.
The Medical Assistant program is designed to prepare competent entry-level medical assistants in the cognitive
(knowledge), psychomotor (skills), and affective (behavior) learning domains. Students enroll in this program to seek
post-graduation employment in positions typically including medical assistant, medical front office/back office
administration, and patient care assistant.
The Medical Assistant program is 760 contact hours over a period of 36 weeks. The program will include 550 hours of
on- ground instruction and 210 hours of digital instruction. For more information regarding digital instruction, please
refer to the Summary of Delivery System information contained within the Student Information and Services section of
the catalog. All students must complete the program with 51 quarter credit hours. Prior to graduation, students are
required to complete two practica for a total of 200 contact hours. Please refer to the Practicum, Clinical, or Fieldwork
requirements contained within the Academic Information section of the catalog. Upon successful completion of the
program, graduates will be awarded a Medical Assistant Diploma.
The Institution cannot guarantee a student's ability to pass an optional certification exam offered by an external certifying
agency nor their eligibility either to take a national certification exam or become certified or registered. A student's
eligibility may depend on his or her work experience, secondary and/or postsecondary education credentials, the results
of a criminal background check, meeting other licensure or certification requirements, or the program or School itself
having appropriate accreditation or licensure. Some employers and/or externship/practicum sites may themselves
require a criminal background check, medical examination, proof of immunizations, fingerprinting and/or drug
screening prior to assignment. The background check may include, but is not limited to, criminal history records (from
state, federal and other agencies), social security number trace, residency history, and nationwide sex offender registry.
Felony or serious misdemeanor convictions may limit or restrict employment as well as externship/practicum placement
opportunities where background checks are required.
Understanding the requirements for employment and certification, state board, or national board licensing exams is the
individual student's responsibility. Such requirements may change during the course of the program. No student is
automatically certified in any way upon program completion. Students are responsible for inquiring with the
appropriate agencies about current requirements. Students with felony convictions may not be eligible for certification.
Please refer to the Certification, State Board, and National Board Exams section of this catalog for further guidance.
This program is intended to prepare graduates to pursue entry-level employment in the field, or jobs in related fields, the
specific job titles of which may not be represented in the program title or described above. Although the School will
assist students with job placement, finding a job is the individual responsibility of the student. The School does not
guarantee that any student will be placed in any of the jobs described, or placed at all.
This program is approved by an agency of the state and/or a programmatic accreditor. Please refer to the Accrediting
Agencies, Approvals, and Memberships section of this catalog for further guidance. The practicum experience required
in this program must be completed without compensation.

84
To gather information about this career, please click on the following link and go to "Click here for more information
on jobs related to this program" https://consumerinfo.brightwood.edu.
The Bureau of Labor Statistics has an Occupational Outlook Handbook http://www.bls.gov/ooh/healthcare/medical-
assistants.htm that has some valuable information on a national level about the Medical Assistant career. Be sure to pay
special attention to the entry-level positions. In addition, each state has detailed information regarding the occupation
and labor markets on the State Occupational Projections website at http://www.projectionscentral.com.

Curriculum
AH101 Fundamentals of Allied Health
• Credits: 3 quarter credit hours
• Prerequisites: None
• Course Hours: 40 contact hours (Lecture 20, Lab 20) (On Ground 25, Digital 15)

In this course, students are taught medical terminology, anatomy and physiology, human behavior and communications,
medical emergencies including first aid and CPR, and safety in the medical environment. This course is also designed to
develop professional skills and proactive career management. This course includes both classroom and digital activities
such as video, tests/quizzes, simulations, and discussion boards. This course will include out-of-class work such as
reading and writing assignments, practice and practical application assignments, and projects. A minimum of two and a
half hours of out-of-class work will be assigned per week.

AH102 Introduction to Allied Health Careers

• Credits: 4 quarter credit hours
• Prerequisites: None
• Course Hours: 40 contact hours (Lecture 40, Lab 0) (On Ground 25, Digital 15)
In this course, students learn about law and ethics related to health care, pharmacology, infection control, vital signs, and
complementary and alternative medicine. This course is also designed to develop professional skills and proactive career
management. This course includes both classroom and digital activities such as video, tests/quizzes, simulations, and
discussion boards. This course will include out-of-class work such as reading and writing assignments, practice and
practical application assignments, and projects. A minimum of two and a half hours of out-of-class work will be
assigned per week.

CS101 Academic Strategies

• Credits: 4 quarter credit hours
• Prerequisites: None
• Course Hours: 40 contact hours (Lecture 40, Lab 0) (On Ground 25, Digital 15)
In this course, students are taught the purposes and processes of higher education. Students are also taught fundamental
computer and Internet skills. Emphasis is placed on study, communication, and thinking skills that support academic
achievement. Students have the opportunity to examine the relationship between learning and motivation. This course is
also designed to develop professional skills and proactive career management. This course includes both classroom and
digital activities such as video, tests/quizzes, simulations, and discussion boards. This course will include out-of-class
work such as reading and writing assignments, practice and practical application assignments, and projects. A minimum
of two and a half hours of out-of-class work will be assigned per week.

CS102 Academic Skills

• Credits: 4 quarter credit hours
• Prerequisites: None
• Course Hours: 40 contact hours (Lecture 40, Lab 0) (On Ground 25, Digital 15)
In this course, students are taught English and math fundamentals. Topics include basic mathematical computation,
systems of measure, English grammar and punctuation, and human behavior and communication. Students are also
taught common computer applications and Internet skills. This course is also designed to develop professional skills and
85
proactive career management. This course includes both classroom and digital activities such as video, tests/quizzes,
simulations, and discussion boards. This course will include out-of-class work such as reading and writing assignments,
practice and practical application assignments, and projects. A minimum of two and a half hours of out-of-class work
will be assigned per week.

MAB155 Medical Front Office

• Credits: 6 quarter credit hours
• Prerequisites: AH101, AH102, or equivalent
• Course Hours: 80 contact hours (Lecture 40, Lab 40) (On Ground 50, Digital 30)
The Medical Front Office module focuses on the front office functions of bookkeeping, operational functions, office
procedures, and insurance processing. Students have the opportunity to obtain skills in performing insurance coding for
proper application to insurance billing systems. Students gain an awareness of administering an office reception area
and preparing the office for the business day. Students also have the opportunity to gain an understanding of office
emergencies and how to handle them. This module is also designed to develop professional skills and proactive career
management. This course includes both classroom and digital activities such as video, tests/quizzes, simulations, and
discussion boards. This course will include out-of-class work such as reading and writing assignments, practice and
practical application assignments, and projects. A minimum of five hours of out-of-class work will be assigned per
week.

MAG155 Musculoskeletal, Digestive, and Respiratory

• Credits: 6 quarter credit hours
• Prerequisites: AH101, AH102, or equivalent
• Course Hours: 80 contact hours (Lecture 40, Lab 40) (On Ground 50, Digital 30)
The Musculoskeletal, Digestive, and Respiratory module focuses on common disease processes, diagnosis and
evaluation, common treatments, and prognosis. Students have the opportunity to explore these systems from the
perspectives of medical terminology, pathophysiology, and pharmacology. In addition, students are allowed to gain
competency in a variety of clinical and laboratory procedures. Students also have the opportunity to gain knowledge in
preparing and administering medications through parenteral routes. This module is also designed to develop
professional skills and proactive career management. This course includes both classroom and digital activities such as
video, tests/quizzes, simulations, and discussion boards. This course will include out-of-class work such as reading and
writing assignments, practice and practical application assignments, and projects. A minimum of five hours of out-of-
class work will be assigned per week.

MAP155 Nervous, Sensory, and Endocrine

• Credits: 6 quarter credit hours
• Prerequisites: AH101, AH102, or equivalent
• Course Hours: 80 contact hours (Lecture 40, Lab 40) (On Ground 50, Digital 30)
The Nervous, Sensory, and Endocrine module focuses on common disease processes, diagnosis and evaluation,
common treatments, and prognosis. Students have the opportunity to explore these systems from the perspectives of
medical terminology, pathophysiology, and pharmacology. In addition, students have the opportunity to gain
competency in a variety of clinical and laboratory procedures. This module is also designed to develop professional
skills and proactive career management. This course includes both classroom and digital activities such as video,
tests/quizzes, simulations, and discussion boards. This course will include out-of-class work such as reading and writing
assignments, practice and practical application assignments, and projects. A minimum of five hours of out-of-class
work will be assigned per week.

MAR155 Circulatory, Immune, and Lymphatic

• Credits: 6 quarter credit hours
• Prerequisites: AH101, AH102, or equivalent
• Course Hours: 80 contact hours (Lecture 40, Lab 40) (On Ground 50, Digital 30)
The Circulatory, Immune, and Lymphatic module focuses on common disease processes, diagnosis and evaluation,

86
common treatments, and prognosis. Students have the opportunity to explore these systems from the perspectives of
medical terminology, pathophysiology, and pharmacology. In this module, students have the opportunity to gain
knowledge and technique in correctly performing an electrocardiogram (ECG or EKG) diagnostic test. In addition,
students are allowed to gain competency in a variety of clinical and laboratory procedures. Students also have the
opportunity to gain knowledge in preparing and administering medications through parenteral routes. This module is
also designed to develop professional skills and proactive career management. This course includes both classroom and
digital activities such as video, tests/quizzes, simulations, and discussion boards. This course will include out-of-class
work such as reading and writing assignments, practice and practical application assignments, and projects. A
minimum of five hours of out-of-class work will be assigned per week.

MAX156 Medical Assistant Practicum I

• Credits: 3 quarter credit hours
• Prerequisites: MAB155, MAG155, MAP155, MAR155, MAY155
• Course Hours: 100 contact hours (Lecture 0, Lab 0, Practicum 100) (On Ground 100, Digital 0)
The Medical Assistant Practicum I module is an opportunity for students to focus on medical assisting skills. The
practicum is designed to provide practical on-the-job experiences that augment the student's in-class experiences.
Students are required to complete the 100-hour practicum program at a work site connected with their field of study,
which normally includes health care facilities such as private or group practices, clinics, and industrial clinics. This
course may include out-of-class work such as reading and writing assignments, practice and practical application
assignments, and projects.

MAX157 Medical Assistant Practicum II

• Credits: 3 quarter credit hours
• Prerequisites: MAB155, MAG155, MAP155, MAR155, MAY155
• Course Hours: 100 contact hours (Lecture 0, Lab 0, Practicum 100) (On Ground 100, Digital 0)
The Medical Assistant Practicum II module is an opportunity for students to focus on medical assisting skills. The
practicum is designed to provide practical on-the-job experiences that augment the student's in-class experiences.
Students are required to complete the 100-hour practicum program at a work site connected with their field of study,
which normally includes health care facilities such as private or group practices, clinics, and industrial clinics. This
course may include out-of-class work such as reading and writing assignments, practice and practical application
assignments, and projects.

MAY155 Integumentary, Urinary, and Reproductive

• Credits: 6 quarter credit hours
• Prerequisites: AH101, AH102, or equivalent
• Course Hours: 80 contact hours (Lecture 40, Lab 40) (On Ground 50, Digital 30)
The Integumentary, Urinary, and Reproductive module focuses on common disease processes, diagnosis and evaluation,
common treatments, and prognosis. Students are given the opportunity to explore these systems from the perspectives of
medical terminology, pathophysiology, and pharmacology. In addition, students are given the opportunity to gain
competency in a variety of clinical and laboratory procedures, including urinalysis. This module is also designed to
develop professional skills and proactive career management. This course includes both classroom and digital activities
such as video, tests/quizzes, simulations, and discussion boards. This course will include out-of-class work such as
reading and writing assignments, practice and practical application assignments, and projects. A minimum of five hours
of out-of-class work will be assigned per week.

Class Schedule
Mornings
Monday through Friday, 8:00 a.m. to 1:00 p.m.

Afternoons
87
Monday through Friday, 1:00 p.m. to 6:00 p.m.

Evenings
Monday through Thursday, 6:00 p.m. to 11:00 p.m.

Breaks
All classes break for 10 minutes each hour.

Medical Office Specialist

Program Description
The objective of the Diploma in Medical Office Specialist program is to provide students with the knowledge, technical
skills,
and work habits to pursue an entry-level position in a medical administrative office, in a hospital administrative office, or
in a related area. The program concentrates on helping students acquire knowledge and develop skills in filing insurance
claims, payroll and financial management, patient files and filing systems, diagnostic and procedural coding, medical
transcription, accounts payable and receivable, office operations, and reception duties. Instruction occurs in some
combination of classroom, laboratory, digital, externship, or clinical settings. Out-of-class work is required in this
program.
During the introductory modules to the program, students receive training in handling medical emergencies and are
certified in CPR through the American Heart Association's CPR course (www.heart.org). Students must earn CPR
certification to pass the introductory module.
Students enroll in this program to seek post-graduation employment in positions typically including medical office
specialist, medical office receptionist, medical billing clerk, and medical records clerk.
The Medical Office Specialist program is 760 contact hours over a period of 36 weeks. The program will include 550
hours of on-ground instruction and 210 hours of digital instruction. For more information regarding digital instruction,
please refer to the Summary of Delivery System information contained within the Student Information and Services
section of the catalog. All students must complete the program with 51.5 quarter credit hours. Prior to graduation,
students are required to complete two externships for a total of 200 contact hours. Please refer to the Externship or
Clinical requirements contained within the Academic Information section of the catalog. Upon successful completion of
the program, graduates will be awarded a Diploma in Medical Office Specialist.
The Institution cannot guarantee a student's ability to pass an optional certification exam offered by an external certifying
agency nor their eligibility either to take a national certification exam or become certified or registered. A student's
eligibility may depend on his or her work experience, secondary and/or postsecondary education credentials, the results
of a criminal background check, meeting other licensure or certification requirements, or the program or School itself
having appropriate accreditation or licensure. Some employers and/or externship/practicum sites may themselves require
a criminal background check, medical examination, proof of immunizations, fingerprinting and/or drug screening prior to
assignment. The background check may include, but is not limited to, criminal history records (from state, federal and
other agencies), social security number trace, residency history, and nationwide sex offender registry. Felony or serious
misdemeanor convictions may limit or restrict employment as well as externship/practicum placement opportunities
where background checks are required.
Understanding the requirements for employment and certification, state board, or national board licensing exams is the
individual student's responsibility. Such requirements may change during the course of the program. No student is
automatically certified in any way upon program completion. Students are responsible for inquiring with the
appropriate agencies about current requirements. Students with felony convictions may not be eligible for certification.
Please refer to the Certification, State Board, and National Board Exams section of this catalog for further guidance.
This program is designed to prepare graduates to pursue entry-level employment in the field, or jobs in related fields, the
specific job titles of which may not be represented in the program title or described above. Although the School will
assist students with job placement, finding a job is the individual responsibility of the student. The School does not
guarantee that any student will be placed in any of the jobs described, or placed at all.

88
To gather information about this career, please click on the following link and go to "Click here for more information on
jobs related to this program" https://consumerinfo.brightwood.edu.
The Bureau of Labor Statistics has an Occupational Outlook Handbook http://www.bls.gov/oes/current/oes436013.htm
that has some valuable information on a national level about this career. Be sure to pay special attention to the entry-level
positions. In addition, each state has detailed information regarding the occupation and labor markets on the State
Occupational Projections website at http://www.projectionscentral.com.

Curriculum
AH101 Fundamentals of Allied Health
• Credits: 3 quarter credit hours
• Prerequisites: None
• Course Hours: 40 contact hours (Lecture 20, Lab 20) (On Ground 25, Digital 15)

In this course, students are taught medical terminology, anatomy and physiology, human behavior and communications,
medical emergencies including first aid and CPR, and safety in the medical environment. This course is also designed to
develop professional skills and proactive career management. This course includes both classroom and digital activities
such as video, tests/quizzes, simulations, and discussion boards. This course will include out-of-class work such as
reading and writing assignments, practice and practical application assignments, and projects. A minimum of two and a
half hours of out-of-class work will be assigned per week.

AH102 Introduction to Allied Health Careers

• Credits: 4 quarter credit hours
• Prerequisites: None
• Course Hours: 40 contact hours (Lecture 40, Lab 0) (On Ground 25, Digital 15)
In this course, students learn about law and ethics related to health care, pharmacology, infection control, vital signs, and
complementary and alternative medicine. This course is also designed to develop professional skills and proactive career
management. This course includes both classroom and digital activities such as video, tests/quizzes, simulations, and
discussion boards. This course will include out-of-class work such as reading and writing assignments, practice and
practical application assignments, and projects. A minimum of two and a half hours of out-of-class work will be
assigned per week.

AHP155 Health Information Management

• Credits: 6 quarter credit hours
• Prerequisites: AH101, AH102
• Course Hours: 80 contact hours (Lecture 40, Lab 40) (On Ground 50, Digital 30)
In this course, students are taught health information management from both the patient and the practice perspective,
regulatory guidelines, and legal and ethical aspects of medical insurance, billing, and coding. Students are also taught
medical records management, patient information forms, charts, and authorizations for treatment. Topics include
privacy laws, fraud and abuse, auditing patient records for correct assignment of codes, and specialty-coding
procedures. This course is also designed to develop professional skills and proactive career management. This course
includes both classroom and digital activities such as video, tests/quizzes, simulations, and discussion boards. This
course will include out-of-class work such as reading and writing assignments, practice and practical application
assignments, and projects. A minimum of five hours of out-of-class work will be assigned per week.

CS101 Academic Strategies

• Credits: 4 quarter credit hours
• Prerequisites: None
• Course Hours: 40 contact hours (Lecture 40, Lab 0) (On Ground 25, Digital 15)
In this course, students are taught the purposes and processes of higher education. Students are also taught fundamental
computer and Internet skills. Emphasis is placed on study, communication, and thinking skills that support academic

89
achievement. Students have the opportunity to examine the relationship between learning and motivation. This course
is also designed to develop professional skills and proactive career management. This course includes both classroom
and digital activities such as video, tests/quizzes, simulations, and discussion boards. This course will include out-of-
class work such as reading and writing assignments, practice and practical application assignments, and projects. A
minimum of two and a half hours of out-of-class work will be assigned per week.

CS102 Academic Skills

• Credits: 4 quarter credit hours
• Prerequisites: None
• Course Hours: 40 contact hours (Lecture 40, Lab 0) (On Ground 25, Digital 15)
In this course, students are taught English and math fundamentals. Topics include basic mathematical computation,
systems of measure, English grammar and punctuation, and human behavior and communication. Students are also
taught common computer applications and Internet skills. This course is also designed to develop professional skills and
proactive career management. This course includes both classroom and digital activities such as video, tests/quizzes,
simulations, and discussion boards. This course will include out-of-class work such as reading and writing assignments,
practice and practical application assignments, and projects. A minimum of two and a half hours of out-of-class work
will be assigned per week.

HI143 Health Information Technology and Systems

• Credits: 2.5 quarter credit hours
• Prerequisites: AH101, AH102
• Course Hours: 40 contact hours (Lecture 15, Lab 25) (On Ground 25, Digital 15)
This course covers the use of core business applications, and then focuses on specialized information and
communication technologies in health care. Students are introduced to the Windows operating system and to Microsoft
Office Word, PowerPoint, and Excel applications. Specialized health care technologies such as databases, data storage,
retrieval, and security are included. Electronic health records are also introduced. Students are given the opportunity to
work with these technologies to develop skills in the design, development, use, and evaluation of information systems
for health care. This course is also designed to develop professional skills and proactive career management. This
course includes both classroom and digital activities such as video, tests/quizzes, simulations, and discussion boards.
This course will include out-of-class work such as reading and writing assignments, practice and practical application
assignments, and projects. A minimum of two and a half hours of out-of-class work will be assigned per week.

HI145 Health Services Delivery and Legal Issues

• Credits: 3 quarter credit hours
• Prerequisites: AH101, AH102
• Course Hours: 40 contact hours (Lecture 20, Lab 20) (On Ground 25, Digital 15)
This course covers basic principles and applications of medicolegal and ethical aspects of health information in the
medical arena, protecting confidentiality, and adhering to state and federal laws. Students are introduced to legal terms,
consent, contracts, physician/patient relationships, and professional liability, as well as the United States court system,
subpoenas, and court orders. Students are given an opportunity to investigate the delivery of health care in America and
practice application of policies, procedures, laws, and regulations to the health care delivery system, confidential health
data, and health initiatives. This course is also designed to develop professional skills and proactive career
management. This course includes both classroom and digital activities such as video, tests/quizzes, simulations and
discussion boards. This course will include out-of- class work such as reading and writing assignments, practice and
practical application assignments, and projects. A minimum of two and a half hours of out-of-class work will be
assigned per week.

HI150 Basic Medical Coding

• Credits: 6 quarter credit hours
• Prerequisites: AH101, AH102
• Course Hours: 80 contact hours (Lecture 40, Lab 40) (On Ground 50, Digital 30)

90
This course focuses on ICD-10, CPT, and HCPCS coding, including a study of nomenclature versus classification
systems, basic coding principles, code modifiers, and application of coding guidelines in outpatient and inpatient
settings. The course also includes an overview of the technology and software related to the medical coding practice.
This course is also designed to develop professional skills and proactive career management. This course includes both
classroom and digital activities such as video, tests/quizzes, simulations and discussion boards. This course will include
out-of-class work such as reading and writing assignments, practice and practical application assignments, and projects.
A minimum of five hours of out-of-class work will be assigned per week.

HS118 Diseases of the Human Body

• Credits: 4 quarter credit hours
• Prerequisites: AH101, AH102
• Course Hours: 40 contact hours (Lecture 40, Lab 0) (On Ground 25, Digital 15)

Topics studied in this course include the most common diseases of bodily systems, including disease etiology, symptoms,
diagnostic tests, therapeutic methods, and disease prognoses. Students also study alternative treatments and pain
management. This course is also designed to develop professional skills and proactive career management. This course
includes both classroom and digital activities such as video, tests/quizzes, simulations, and discussion boards. This course
will include out-of- class work such as reading and writing assignments, practice and practical application assignments,
and projects. A minimum of two and a half hours of out-of-class work will be assigned per week.

MOX151 Medical Office Specialist Externship I

• Credits: 3 quarter credit hours
• Prerequisites: AHP155, HI143, HI145, HI150, HS118, MP175, MP200
• Course Hours: 100 contact hours (Lecture 0, Lab 0, Externship 100) (On Ground 100, Digital 0)
This externship is designed to provide practical on-the-job experiences that augment the student's in-class experiences.
Students are required to complete the 100-hour externship program at a work site connected with their field of study,
which normally includes health care facilities such as private or group practices. This course is also designed to develop
professional skills and proactive career management. This course may include out-of-class work such as reading and
writing assignments, practice and practical application assignments, and projects.

MOX152 Medical Office Specialist Externship II

• Credits: 3 quarter credit hours
• Prerequisites: AHP155, HI143, HI145, HI150, HS118, MP175, MP200
• Course Hours: 100 contact hours (Lecture 0, Lab 0, Externship 100) (On Ground 100, Digital 0)
This externship is designed to provide practical on-the-job experiences that augment the student's in-class experiences.
Students are required to complete the 100-hour externship program at a work site connected with their field of study,
which normally includes health care facilities such as private or group practices. This course is also designed to develop
professional skills and proactive career management. This course may include out-of-class work such as reading and
writing assignments, practice and practical application assignments, and projects.

MP175 Applied Medical Practices

• Credits: 6 quarter credit hours
• Prerequisites: AH101, AH102
• Course Hours: 80 contact hours (Lecture 40, Lab 40) (On Ground 50, Digital 30)
This course is designed to give students experience in applying basic medical coding and technology skills to various
health care administrative and operational situations. These situations are presented in the form of case studies and
virtual health care simulations. Student competency is assessed through the application of coding principles, proper use
of medical terminology, and use of medical software and technology. This course includes both classroom and digital
activities such as video, tests/quizzes, simulations, and discussion boards .This course will include out-of-class work
such as reading and writing assignments, practice and practical application assignments, and projects. A minimum of
five hours of out-of-class work will be assigned per week.
91
MP200 Medical Records-EMR Management
• Credits: 3 quarter credit hours
• Prerequisites: AH101, AH102
• Course Hours: 40 contact hours (Lecture 20, Lab 20) (On Ground 25, Digital 15)
This course is designed to introduce the Allied Health student to electronic health records in both inpatient and outpatient
settings. This course is also designed to develop professional skills and proactive career management. This course
includes both classroom and digital activities such as video, tests/quizzes, simulations, and discussion boards. This
course will include out-of- class work such as reading and writing assignments, practice and practical application
assignments, and projects. A minimum of two and a half hours of out-of-class work will be assigned per week.

Class Schedule
Mornings
Monday through Friday, 8:00 a.m. to 1:00 p.m.

Afternoons
Monday through Thursday, 1:00 p.m. to 6:00 p.m.

Evenings
Monday through Thursday, 6:00 p.m. to 11:00 p.m.

Breaks
All classes break for 10 minutes each hour.

Network Support Technician

Effective: November 10, 2017

Program Description
The Network Support Technician program is designed to provide students with a comprehensive background in
networking and computer support. Courses provide hands-on learning experiences to prepare future graduates with a
solid background of practical training directly related to the computer/network service job markets. Students will
also receive instruction on how to properly analyze, design, test, and evaluate network/data communication hardware
and software solutions. The Network Support Technician program is 600 contact hours over a period of 36 weeks.
All students must complete the program with 42 quarter credit hours.

Upon successful graduation from this program, graduates should be able to

• demonstrate proficiency and knowledge required for basic use of computer hardware, software, and the
Internet;
• demonstrate the skills necessary to manage, maintain, troubleshoot, install, operate, and configure basic
network infrastructures;
• demonstrate proficiency and knowledge in hardware technologies including installation, configuration,
diagnostics, preventative maintenance, and basic networking;
• compare and contrast the key information and technologies present in the networking field;
• use effective oral and written communication skills and teamwork skills in the delivery of customer service,
project planning, and project completion in the information technology business environment;
• demonstrate the ability to produce quality customer service experiences, troubleshooting, and translation of
technical knowledge so that others can use it; and
• summarize the importance of professional development and continued education within the information
technology field.

92
Curriculum
CMT130 - Introduction to Communications

• Credits: 4 Quarter Credit Hours

• Prerequisite: None
• Course Hours: 40 contact hours (Lecture 40, Lab 0)

This course is designed to enlighten the student on the importance of communication in a constantly evolving world.
Students are introduced to the foundations of communication in the 21st Century, the ethics of electronic communication,
and importance of cyberspace communication.

IT100 – Introduction to Information Technology

• Credits: 4 Quarter Credit Hours

• Prerequisite: None
• Course Hours: 40 contact hours (Lecture 40, Lab 0)

This course introduces students to the basics of the human-computer interface, networking and using the WWW to locate
and validate information. Throughout this course students will learn about problem solving and debugging using
spreadsheets, databases, programming syntax, algorithms, functions, and iterations. This course also introduces students
to social issues in computing, such as computer etiquette, intellectual property, and privacy and security. This course may
include both classroom and digital activities such as video, tests/quizzes, simulations and discussion boards. This course
will include out-of-class work such as reading and writing assignments, practice and practical application assignments,
and projects. A minimum of twenty hours of out-of-class work will be assigned each week.

IT105 – IT Customer Service and Support

• Credits: 4 Quarter Credit Hours

• Prerequisite: None
• Course Hours: 40 contact hours (Lecture 40, Lab 0)

This class introduces students to the skills, demeanor, and abilities needed to conduct quality IT customer service and
support. The course may include both classroom and digital activities such as video, tests/quizzes, simulations and
discussion boards. This course will include out-of-class work such as reading and writing assignments, practice and
practical application assignments, and projects. A minimum of two and half hours of out-of-class work will be assigned
each week.

IT110 - Computer Networks and Devices

• Credits: 5 Quarter Credit Hours

• Prerequisite: IT100
• Course Hours: 80 contact hours (Lecture 20, Lab 60)

This course introduces students to the skills and concepts addressed by the CompTIA A+ exam 220-901. During this
course students will examine hardware and peripherals, mobile device hardware, networking, and troubleshooting
hardware and network connectivity issues. This course may include both classroom and digital activities such as video,
tests/quizzes, simulations and discussion boards. This course will include out-of-class work such as reading and writing
assignments, practice and practical application assignments, and projects. A minimum of seventeen and half hours of out-
of-class work will be assigned each week.

IT120 - Operating Systems Installation and Configuration

• Credits: 5 Quarter Credit Hours

• Prerequisite: IT110
• Course Hours: 80 contact hours (Lecture 20, Lab 60)

This course introduces students to the skills and concepts addressed by the CompTIA A+ exam 220-902. During this
course students will examine installing and configuring operating systems including Windows, iOS, Android, Apple OS
93
X and Linux. Students will also learn about security, the fundamentals of cloud computing, and operational procedures.
This course may include both classroom and digital activities such as video, tests/quizzes, simulations and discussion
boards. This course will include out-of-class work such as reading and writing assignments, practice and practical
application assignments, and projects. A minimum of seventeen and a half hours of out-of-class work will be assigned
each week.

IT150 - Network Operating Systems

• Credits: 5 Quarter Credit Hours

• Prerequisite: IT120
• Course Hours: 80 contact hours (Lecture 20, Lab 60)

This course serves as a general introduction for students to acquire a foundation in current network technologies for local
area networks (LANs), wide area networks (WANs), and the Internet. Throughout this course students will be exposed to
major concepts such as OSI and TCP/IP models, network media specification, LAN/WAN protocols, topologies and
capabilities will be discussed. Students will also learn about the Industry standards and a brief historical development of
major networking technologies will be surveyed in conjunction with basic awareness of software and hardware
components used in typical networking and internetworking environments. This course may include both classroom and
digital activities such as video, tests/quizzes, simulations and discussion boards. This course will include out-of-class
work such as reading and writing assignments, practice and practical application assignments, and projects. A minimum
of seventeen and a half hours of out-of-class work will be assigned each week.

IT160 - Network and TCP/IP Fundamentals

• Credits: 5 Quarter Credit Hours

• Prerequisite: IT150
• Course Hours: 80 contact hours (Lecture 20, Lab 60)

This course provides a thorough examination of the standards, protocols and services in the TCP/IP suite. Throughout
this course students are given an overview of how network traffic is encapsulated and transported by TCP/IP on Local
Area Networks (LANs) and Wide Area Networks (WANs) including the Internet. Students will also explore message
addressing and forwarding, and how network errors are resolved. This course may include both classroom and digital
activities such as video, tests/quizzes, simulations and discussion boards. This course will include out-of-class work such
as reading and writing assignments, practice and practical application assignments, and projects. A minimum of
seventeen and a half of out-of-class work will be assigned each week.

IT170 - Advanced Concepts in Networking

• Credits: 5 Quarter Credit Hours

• Prerequisite: IT160
• Course Hours: 80 contact hours (Lecture 20, Lab 60)

This course adds to the concepts covered in the Network and TCP/IP Fundamentals course, introducing advanced
concepts that include network optimization, network management, securing and troubleshooting networks, and using
advanced network tools at the command line. This course may include both classroom and digital activities such as
video, tests/quizzes, simulations and discussion boards. This course will include out-of-class work such as reading and
writing assignments, practice and practical application assignments, and projects. A minimum of seventeen and a half
hours of out-of-class work will be assigned each week.

IT180 - Programming for Network Management

• Credits: 5 Quarter Credit Hours

• Prerequisite: IT170
• Course Hours: 80 contact hours (Lecture 20, Lab 60)

This class introduces students to programming and scripting using Microsoft PowerShell and Linux bash shell to secure,
configure and maintain servers, workstations and services. Students will learn about logic, flow control, and error
handing using command line and stored scripts. This course may include both classroom and digital activities such as
video, tests/quizzes, simulations and discussion boards. This course will include out-of-class work such as reading and
94
writing assignments, practice and practical application assignments, and projects. A minimum of seventeen and a half of
out-of-class work will be assigned each week.

Short Courses
(None available at this time)

Certification and Licensing Exam Preparation

Ecotech Training
Program Information
Brightwood College El Paso offers seminars that prepare students to gain career training in the following growing sectors
of clean technology:

• Energy Efficiency & Auditing

• Renewable Energy - Solar
• Leadership In Energy & Environmental Design (LEED)

Admissions Requirements: Interest in clean technology and intent to take one of the following certification exams:

• Building and Performance Institute (BPI) Certification

• North American Board of Certified Energy Practitioners (NABCEP) Certification
• LEED Green Associate Certification
• LEED Accredited Professional Certification

For detailed seminar information please visit our Ecotech Training course catalog: http://ecotechtraining.com
The failure of a student to immediately notify the school director in writing of the student's intent to withdraw may
delay a refund of tuition to the student pursuant to Section 5002(3) of the Education Law.
Accredited vocational training providers, such as Ecotech Training, offer curricula measured in clock hours, not credit
hours. Certificates of completion, i.e., school diplomas, are issued to students who meet clock hour requirements. The
granting of any college credit to students who participated in and/or completed a program at a licensed private career
school is solely at the discretion of the institution of higher education that the student may opt to subsequently attend.
Students may be file complaints online with ACICS at complaints@acics.org. ACICS’s website
address: http://www.acics.org/schools/content.aspx?id=2068 and phone number: 202.336.6780.
Approved and Regulated by the Colorado Department of Higher Education, Private Occupational School Board
To increase your opportunity for employment, these short certification courses are best taken by students with
relevant prior experience in construction or related fields.
Refund Policy
a. A full refund is provided if the student is not accepted by the school.
b. A student may cancel within three days of enrolling in a course and be entitled to a full refund.
c. A student will incur a penalty fee if he/she cancels after 3 days of enrollment.
d. A full refund is provided if education service is discontinued by the school, except if the school ceases operation.
e. The official date of termination of withdrawal of a student shall be determined in the following manner:

• The date on which the school receives notice of the student's intention to discontinue the training program; or
• The date on which the student violates published school policy, which provides for termination.

f. A student terminating training... Is entitled to a refund of:

95
 Within first 10% of program 90% less cancellation charge

After 10% but within first 25% of program 75% less cancellation charge

After 25% but within first 50% of program 50% less cancellation charge

After 50% but within first 75% of program 25% less cancellation charge

After 75% NO Refund

g. A refund will be provided within 30 days at the rate specified in the above table.
h. The policy for the granting of credit for previous training shall not impact the refund policy.
i. In the case of students withdrawing after commencement of classes, the school will retain the cancellation
charge plus a percentage of tuition and fees, which is based on the percentage of contact hours attended or
percentage of online lessons completed as described in the table above.

Ecotech Training Customer Service

For questions concerning products, orders or other general information, contact our customer service team:
Monday to Friday 8:00 A.M. ET - 8:00 P.M. ET
(888) 450-4684
support@ecotechtrainingsupport.com
BPI
BPI Building Analyst + Envelope Professional Online Course
Course Length: 20 Hours
Course Objective: Upon completion of the course, students will be prepared to answer exam questions on the BPI
Building Analyst and Envelope written and field exams. Students will gain knowledge and experience in using
diagnostic equipment such as blower doors and combustion analyzers to ensure that systems are functioning together to
maximize home performance, comfort, energy efficiency, safety, and durability.
Seminar Topics: The BPI Building Analyst + Envelope Professional course is divided into following
modules :
1: What is BPI?
2: Building Science
Basics
3: Energy and the
consumer
4: Energy Basics
5: Degree Days
6: Building Envelope
7: Diagnostic
Procedures
8: Windows &
Doors
9: Air Leakage
10: Finding
Air Leaks
11: Air
Sealing
12: Duct Leakage
13: Insulation
14: Basements &
Crawlspaces

96
15: Lighting &
Appliances
16: Home Heating
Basics
17: Combustion Heating
18: Water Heating
19: Cooling
Systems
20: Health &
Safety
21: Combustion Appliance
Testing
22: Audit Process
23: Optional Slides
Course Materials:
- Access to 20+ hours of additional online training materials
- BPI Building Analyst Essentials Textbook ($99 value)
- Professional Student Manual ($95 value)
- Live review session with practice questions
- All BPI exam fees and scheduling
CIP Code: 46.0403
Prerequisites: None
Seminar Price: $1,595 - all materials included
Additional Fees: Optional one-on-one tutoring
($100/hr)
BPI Building Analyst + Envelope Professional Combo Live Course
Course Length: 40 Hours
Course Objective: Upon completion of the course, students will be prepared to answer exam questions on the BPI
Building Analyst and Envelope written and field exams. Students will gain knowledge and experience in using
diagnostic equipment such as blower doors and combustion analyzers to ensure that systems are functioning together to
maximize home performance, comfort, energy efficiency, safety, and durability.
Seminar Topics: The BPI Building Analyst + Envelope Professional course is divided into following
modules :
1: What is BPI?
2: Building Science
Basics
3: Energy and the
consumer
4: Energy Basics
5: Degree Days
6: Building Envelope
7: Diagnostic
Procedures
8: Windows &
Doors
9: Air Leakage
10: Finding Air
Leaks
11: Air Sealing
12: Duct Leakage
13: Insulation

97
14: Basements &
Crawlspaces
15: Lighting &
Appliances
16: Home Heating
Basics
17: Combustion Heating
18: Water Heating
19: Cooling
Systems
20: Health &
Safety
21: Combustion Appliance
Testing
22: Audit Process
23: Optional Slides
24: Field Training - Audit Demonstration
25: Field Training - Candidate Audit
Hands-On
26: Review for Written Test
27: Online Test
28: Field Test (2hr Slots)
Course Materials:
- Access to 20+ hours of additional online training materials
- BPI Building Analyst Essentials Textbook ($99 value)
- Professional Student Manual ($95 value)
- Live review session with practice questions
- All BPI exam fees and scheduling
CIP Code: 46.0403
Prerequisites: None
Seminar Price: $2,595 - all materials included
Additional Fees: Optional one-on-one tutoring
($100/hr)
BPI Building Analyst Live Course
Course Length: 30 Hours
Course Objective: The BPI Building Analyst course will prepare students to take and pass the written and field exams for
the BPI Building Analyst Certification. Students will gain knowledge and hands-on experience with diagnostic
equipment, including blower doors and duct blasters, as well as the best practices for performing a comprehensive home
energy assessment.The 4-day course includes 18 hours of classroom instruction (live or online) and 10 hours of live field
BPI training.
Seminar Topics: The BPI Building Analyst course is divided into following
modules :
1: What is BPI?
2: Building Science Basics
3: Exterior Audit - (Building Shell)
4: Exterior Audit - (Windows &
Doors)
5: Exterior Audit - (Air Leakages)
6: Insulation Audit
7: Lighting and
Appliances Audit
8: Heating Systems Audit
98
9: Cooling Systems Audit
10: Water Heating
System Audit
11: Health & Safety
12: Assessment Process -
The Audit
13: Assessment Process -
Overview
14: Field Training - Audit Demonstration
15: Field Training - Candidate Audit
Hands-On
16: Review for Written Test
17: Online Test
18: Field Test (2hr Slots)
Course Materials:
- Online materials for self-study before the course
- BPI Building Analyst Essentials Textbook ($99 value)
- A copy of the BPI Technical Standards
- Live review session with practice questions
- All scheduling and fees for both the written exam and field test
CIP Code: 46.0403
Prerequisites: None
Seminar Price: $1,795 - all materials included
Additional Fees: Optional one-on-one tutoring
($100/hr)
BPI Multifamily Building Analyst Live Course
Course Length: 40 Hours
Course Objective: The BPI Multifamily Building Analyst course will prepare students to appear for the 100-question
written exam and perform the field test for the BPI Multifamily Building Analyst certification. The course teaches
students the standards and practices for energy auditing large housing complexes with multiple family units. The
course prepares students to ensure that systems function properly together in order to maximize the performance,
comfort, energy efficiency, safety and durability for multifamily residential buildings.
Seminar Topics: The BPI Multifamily Building Analyst Online course is divided into following
modules:
1: Introduction
2: Overview of the MFA Auditing Process
3: Pre-Site Visit Collection and Analysis
of Data
4: Site Visit Considerations
5: Analysis of Building Envelope Diagnostics and
Improvements
6: Heating System
6B: Diagnostics and Improvements of Heating
Systems
7: Combined Heat and Power
8: Ventilation Systems
9: Cooling Systems
10: Water Systems
11: Electrical Systems
12: Lighting Systems
13: Utility Rate Structures
14: Utility Analysis and Modeling
99
15: Cost Estimation and Economic
Analysis
16: Organization and Presentation of the
Report
Course Materials:
- BPI Multifamily Building Analyst Student Manual ($95 value)
- All scheduling and fees for both the written exam and field test
CIP Code: 46.0403
Prerequisites: None
Seminar Price: $1,995 - all materials included
Additional Fees: Optional one-on-one tutoring
($100/hr)
BPI Building Analyst Field Training Refresher
Course Length: 10 Hours
Course Objective: The BPI Field Training Refresher course will prepare students to sit for the two-hour 100 question
written exam and perform the two-hour field test exam to earn the candidate the BPI Building Analyst Certification.
Seminar Topics: The BPI Field Training Refresher course is divided into following
modules :
1: Exterior Inspection
2: Engaging with
Homeowner
3: Interior Inspection
4: CAZ Testing
5: Setting up the
Blower Door
6: Using the Infrared
Camera
7: Smoke Pencil
8: Duct blaster
9: Crawl Space
10: Attic Inspection
11: Assessment
Course Materials:
- 5 hours of instruction covering review of the BPI Building Analyst field training, 3 hours of field training and 2 hours
of exam review.

CIP Code: 46.0403

Prerequisites: None
Seminar Price: $595 - all materials included
Additional Fees: None
BPI Envelope Shell Professional Field Training Refresher
Course Length: 10 Hours
Course Objective: The BPI Field Training Refresher course will prepare students to sit for the two-hour 100 question
written exam and perform the two-hour field test exam to earn the candidate the BPI Envelope Professional
Certification.

Seminar Topics: The BPI Envelope Shell Professional Online course is divided into following
modules :
1: Building Analyst Review
2: Moisture and Humidity in the
100
home
3: Attic Ventilation and Air
Sealing
4: Duct Blaster Testing and
Measurements
5: Calculating Heat Flows
6: Pressure Boundary and Air Sealing
7: Blower Door Testing and
Measurements
8: Health and Safety
Course Materials:
- 5 hours of instruction covering review of the BPI Building Analyst field training, 3 hours of field training and 2 hours
of exam review.
CIP Code: 46.0403
Prerequisites: None
Seminar Price: $1,595 - all materials included
Additional Fees: Optional one-on-one tutoring
($100/hr)
BPI Envelope Shell Professional (5-Day In-Person)
Course Length: 30 Hours
Course Objective: The BPI Envelope Shell Professional course will prepare students to take and pass the written and
field exams of the BPI Envelope Professional certification. The course offers students the opportunity to understand not
only how to analyze a home, but why the process is important. Students will learn to identify building envelope
problems and their causes including moisture, ice dams, mildew and drafts in order to prevent them from developing
again in the future. The course includes 16 hours of classroom instruction, 8 hours of live field training, and 6 hours of
exam review and practice.
Seminar Topics: The BPI Envelope Shell Professional course is divided into following
modules :
1: Energy Basics
2: Moisture
3: Thermal Boundary
4: Pressured Boundary
5: Mechanical Ventilation
6: Pressure Diagnostics
7: Forced Air Distribution
System
8: Combustion Safety
9: Recap of BPI
Standards
10: Field Training
- Blower Door testing
- CAZ testing
- Duct Blaster testing
- Heat loss determination
- Recommendations
Course Materials:
- Online materials for self-study before the course
- Envelope Professional Student Manual ($95 value)
- A copy of the BPI Technical Standards
- Live review session with practice questions
- All scheduling and fees for both the written exam and field test
101
CIP Code: 46.0403
Prerequisites: None
Seminar Price: $1,795 - all materials included
Additional Fees: Optional one-on-one tutoring
($100/hr)
BPI Quality Control Live Course
Course Length: 40 Hours
Course Objective:The BPI Quality Inspector course will prepare students to appear for BPI's written and field exams.
Successful completion of both exams will earn the student the NREL / BPI Quality Inspector certification, which meets
the International Organization for Standardization's (ISO 17024) benchmark for quality personnel certifications.
Seminar Topics: The BPI Quality Control course is divided into following modules:
1: Conducting quality checks
2: Visual/sensory inspections
3: Diagnostics inspections
4: Worker professionalism
5: Ensuring project compliance
6: Proper maintenance of files and records.
Course Materials:
- BPI Quality Control Inspector Student Manual ($95 value)
- Live review session with practice questions
- All scheduling and fees for both the written exam and field test
CIP Code: 46.0403
Prerequisites: Candidates must have ALL of these prerequisites before taking the exams:
- Education: GED/high school diploma or equivalent education
- 40 points from the following
table: Possible Points
Maximum Points
Inspector-Specific Experience 10 for every 1,000 hours 20
Crew Leader Experience 5 for every 2,000 hours 5
15 Energy Audits (with proof) 10 10
Building Experience 5 for every 1,000 hours 10
Training 5 for every 40 hours 10
Industry Certifications 5 per certification 10
Seminar Price: $1,995 - all materials
included Additional Fees: None
LEED
LEED Green Associate Online
Course Length: 16 Hours
Course Objective: Upon completion of this course, students will be prepared to answer exam questions on the LEED
Green Associate certification exam, administered by the Green Building Certification Institute (GBCI).
Seminar Topics: The LEED Green Associate exam prep course is divided into 12
modules:
1: Green Associate Exam Overview
2: Green Building Basics; LEED and the LEED
Process
3: Sustainable Sites
4: Water Efficiency
5: Energy and

102
Atmosphere
6: Materials and
Resources
7: Indoor Environmental Quality
8: Innovation and Design Process; Innovation In
Operations
9: Regional Priority Credits
10: Smart Location and
Linkages
11: Awareness and Education
12: LEED Credit Synergies
Course Materials:
-Pre-course study materials
-LEED Green Associate candidate handbook
-Support from LEED accredited professional helpdesk
-LEED study guide
-LEED exam registration instruction guide
-LEED standards memorization table
-Credit summary worksheets
-4 online practice exams with unlimited access until test date
-400 multiple choice practice exam questions
-Full Access to Ecotech Training’s LEED Green Associate Iphone/Ipad App ($20 Value)
CIP Code: 15.0599
Prerequisites: None
Seminar Price: $195 - all materials included
Additional Fees: Optional one-on-one tutoring ($100/hr)
LEED Green Associate Live Course
Course Length: 16 Hours
Course Objective: Upon completion of this course, students will be prepared to answer exam questions on the LEED
Green Associate certification exam, administered by the Green Building Certification Institute (GBCI).
Seminar Topics: The LEED Green Associate exam prep course is divided into 12
modules:
1: Green Associate Exam Overview
2: Green Building Basics; LEED and the LEED
Process 3: Sustainable Sites
4: Water Efficiency
5: Energy and
Atmosphere
6: Materials and
Resources
7: Indoor Environmental Quality
8: Innovation and Design Process; Innovation In
Operations
9: Regional Priority Credits
10: Smart Location and
Linkages
11: Awareness and Education
12: LEED Credit Synergies
Course Materials:
-Pre-course study materials

103
-LEED Green Associate candidate handbook
-Support from LEED accredited professional helpdesk
-LEED study guide
-LEED exam registration instruction guide
-LEED standards memorization table
-Credit summary worksheets
-4 online practice exams with unlimited access until test date
-400 multiple choice practice exam questions
-Full Access to Ecotech Training’s LEED Green Associate Iphone/Ipad App ($20 Value)
CIP Code: 15.0599
Prerequisites: None
Seminar Price: $695 - all materials included
Additional Fees: Optional one-on-one tutoring ($100/hr)
LEED AP Building Design and Construction Live Course
Course Length: 16 Hours
Course Objective: Upon completion of this course, students will be prepared to answer exam questions on the LEED
Building Design and Construction exam, administered by the Green Building Certification Institute(GBCI).
Seminar Topics: The LEED AP Building Design and Construction exam prep course is divided into 16
modules:
1: Introduction to USGBC and LEED rating systems
2: Exam Overview
3: How to Interpret the
Reference Guide
4: LEED Logistics and Process
5: LEED Online Documentation
Requirements
6: LEED Online Documentation
Requirements
7: Sustainable Sites
8: Water Efficiency
9: Energy and
Atmosphere
10: Materials and
Resources
11: Indoor Environmental
Quality
12: Innovation and Design
13: Regional Priority
14: Prerequisites, Synergism Referenced Standards, and Responsible Parties
In-Depth
15: Exam Tips and Suggestion
16: Practice Exam
Course Materials:
- Pre-course study materials
- LEED accredited Professional Building Design & Construction candidate handbook
- Support from LEED accredited professional helpdesk
- LEED Online Material
- LEED study guide
- LEED exam registration instructions & prometric help
- LEED standards memorization table
- Credit summary worksheets
- 4 online practice exams with unlimited access until test date
104
 - 400 practice exam questions
CIP Code: 15.0503
Prerequisites:
- LEED Green Associate accreditation
- LEED Project Experience
- Documented professional experience on a LEED registered project within the last three years
Seminar Price: $995 - all materials included
Additional Fees: Optional one-on-one tutoring ($100/hr)
Solar
Solar PV Mastery Training (Online)
Course Length: 58 Hours
Course Objective: The Solar PV Mastery Training course prepares students for the NABCEP PV Installation
Professional Certification Exam. This course combines the 18-hour online Entry Level Solar PV Training course and the
40-hour online Advanced Solar PV Training course into one complete offering that provides the 58 credit hours of
training needed to fulfill the education requirement to sit for the Certification Exam.
Seminar Topics: The Solar PV Mastery Training course is divided into following
modules :
1: Verify Client Needs
2: Review Site Survey
3: Confirm System Sizing
4: Review Design of Energy Storage
Systems
5: Confirm String Sizing Calculations
6: Review System Component Selection
7: Review Wiring and Conduit Size
Calculations 8: Review Overcurrent
Protection
9: Review Fastener
Selection
10: Review Plan Sets
11: Conduct Pre-Construction
Meetings
12: Secure Permits and Approval
13: Manage Project
Labor
14: Adapt System
Design
15: Manage Project Equipment
16: Implement a Site-Specific Safety
Plan
17: Mitigate Electrical Hazards
18: Install Grounding
Systems
19: Install Conduit and
Raceways
20: Install Electrical
Components
21: Install Circuit
Conductors
22: Install Utility
Interconnection

105
23: Install System
Instrumentation
24: Install Battery
Components
25: Install Equipment
Foundation
26: Install Mounting System
27: Install PV
Modules
28: Testing the
System
29: Commission the System
30: Complete System
Documentation
31: Orient Customer to System
32: Conducting Maintenance and
Troubleshooting
33: Perform Visual Inspection
34: Verify System
Operation
35: Perform Corrective
Actions
36: Verify Effectiveness of Corrective Actions
Course Materials:
- 100 practice questions for the NABCEP PV Installation Professional Certification Exam
- Understanding NEC Requirements for Solar PV Systems Textbook
- NABCEP Entry Level Exam fee, if requested
CIP Code: 15.0505
Prerequisites: None
Seminar Price: $1,295 - all materials included
Additional Fees: Optional one-on-one tutoring
($100/hr)
Solar PV Mastery Training Live Course
Course Length: 58 Hours
Course Objective: The Solar PV Mastery Training course prepares students for the NABCEP PV Installation
Professional Certification Exam. This course combines the 18-hour online Entry Level Solar PV Training course and the
5-Day Advanced Solar PV Training course, which includes 4 days in the classroom and 1 full day of hands-on training,
into one complete offering that provides the 58 credit hours of training needed to fulfill the education requirement to sit
for the Certification Exam.
Seminar Topics: The Solar PV Mastery Training course is divided into following
modules :
1: Verify Client Needs
2: Review Site Survey
3: Confirm System Sizing
4: Review Design of Energy Storage
Systems
5: Confirm String Sizing Calculations
6: Review System Component Selection
7: Review Wiring and Conduit Size
Calculations
8: Review Overcurrent Protection

106
9: Review Fastener
Selection
10: Review Plan Sets
11: Conduct Pre-Construction
Meetings
12: Secure Permits and Approval
13: Manage Project
Labor
14: Adapt System
Design
15: Manage Project Equipment
16: Implement a Site-Specific
Safety Plan
17: Mitigate Electrical Hazards
18: Install Grounding
Systems
19: Install Conduit and
Raceways
20: Install Electrical
Components
21: Install Circuit
Conductors
22: Install Utility
Interconnection
23: Install System
Instrumentation
24: Install Battery
Components
25: Install Equipment
Foundation
26: Install Mounting
System,
27: Install PV
Modules
28: Testing the
System
29: Commission the System
30: Complete System
Documentation
31: Orient Customer to System
32: Conducting Maintenance and
Troubleshooting
33: Perform Visual Inspection
34: Verify System
Operation
35: Perform Corrective
Actions
36: Verify Effectiveness of Corrective Actions
Course Materials:
- 100 practice questions for the NABCEP PV Installation Professional Certification Exam
- Understanding NEC Requirements for Solar PV Systems Textbook
- NABCEP Entry Level Exam fee, if
requested CIP Code: 15.0505
Prerequisites: None

107
Seminar Price: $1,995 - all materials included
Additional Fees: Optional one-on-one tutoring
($100/hr)
Entry Level Solar PV Training Online
Course Length: 18 Hours
Course Objective: Upon completion of this course and getting a passing score on the NABCEP Entry Level Exam,
Students will get up to 18 credit hours toward the education requirements necessary to sit for the NABCEP PV
Installation Professional Certification Exam.
Seminar Topics: The Entry Level Solar PV Training coursee is divided into following
modules:
1: Markets and Applications
2: Electricity Basics
3: Solar Energy Fundamentals
4: Racking Systems & Off Grid
Systems
5: Module Fundamentals & Sun
Path
6: System Components
7: Grid-Tie System Sizing & Site Analysis
8: System Electrical Design & Internet Tools
Overview
9: System Design, Sales & Permitting
10: Performance Analysis, Maintenance & Troubleshooting
Course Materials:
- NABCEP Entry Level Exam fee ($95 value)
CIP Code: 15.0505
Prerequisites: None
Seminar Price: $595 - all materials included
Additional Fees: Optional one-on-one tutoring ($100/hr)
Entry Level Solar PV Training Live Course
Course Length: 24 Hours
Course Objective: Upon completion of this course and getting a passing score on the NABCEP Entry Level Exam,
Students will get up to 18 contact hours toward the education requirements necessary to sit for the NABCEP PV
Installation Professional Certification Exam.
Seminar Topics: The Entry Level Solar PV Training course is divided into following
Modules:
1: Markets and Applications
2: Electricity Basics
3: Solar Energy Fundamentals
4: Racking Systems & Off Grid
Systems
5: Module Fundamentals & Sun
Path
6: System Components
7: Grid-Tie System Sizing & Site Analysis
8: System Electrical Design & Internet Tools
Overview
9: System Design, Sales & Permitting
10: Performance Analysis, Maintenance & Troubleshooting

108
Course Materials:
- Introduction to Solar Photovoltaic Systems Manual ($95 value)
- NABCEP Entry Level Exam fee ($95 value)
CIP Code: 15.0505
Prerequisites: None
Seminar Price: $1,995
Additional Fees: Optional one-on-one tutoring ($100/hr)
Advanced Solar PV Training Online
Course Length: 40 Hours
Course Objective: The Advanced Solar Electric course provides the required 40 training hours and exam preparation for
students to sit for the NABCEP PV Installation Professional Certification Exam. The course will provide students with
the knowledge, skills and certification needed to become fully certified solar energy professionals.

Seminar Topics: The Advanced Solar PV Training course is divided into following
modules :
1: Verify System Design
2: Review Site Survey
3: Confirm System Sizing
4: Review Design of Energy Storage Systems
5: Confirm String Sizing
Calculations
6: Review System Components
7: Review Wiring and Conduit Size
Calculations
8: Review Overcurrent Protection
9: Review Fastener
Selection
10: Review Plan Sets
11: Conduct Pre-Construction
Meetings
12: Secure Permits and Approval
13: Manage Project
Labor
14: Adapt System
Design
15: Manage Project Equipment
16: Implement A Site-Specific
Safety Plan
17: Mitigate Electrical Hazards
18: Install Grounding
Systems
19: Install Conduit and
Raceways
20: Install Electrical
Components
21: Install Circuit
Conductors
22: Install Utility Interconnections
23: Install Utility System
Instrumentation
24: Install Battery Components
25: Install Equipment

109
Foundations
26: Install Mounting System
27: Install PV
Modules
28: Test the
System
29: Commission the
System
30: Complete System
Documentation
31: Orient Customer to System
32: Conducting Maintenance and
Troubleshooting
33: Perform Visual Inspection
34: Verify System Operation
35: Verify Effectiveness of Corrective Action
Course Materials:
- 100 practice questions for the NABCEP PV Installation Professional Certification Exam
- Understanding NEC Requirements for Solar PV Systems Textbook
CIP Code: 15.0505
Prerequisites:
- Previous solar training or
- Entry level solar PV installer training
Seminar Price: $995 - all materials included
Additional Fees: Optional one-on-one tutoring ($100/hr)
Advanced Solar PV Live Course
Course Length: 40
Hours
Course Objective: The Advanced Solar Electric course provides the required 40 training hours and exam preparation for
students to sit for the NABCEP PV Installation Professional Certification Exam. The course will provide students with the
knowledge, skills and certification needed to become fully certified solar energy professionals. The 40-hour course
includes 4 days in the classroom with components and a full day of hands-on training in the field with real panels.
Seminar Topics: The Advanced Solar PV Training course is divided into following
Modules :
1: Verify System Design
2: Review Site Survey
3: Confirm System
Sizing
4: Review Design of Energy Storage Systems
5: Confirm String Sizing Calculations
6: Review System Components
7: Review Wiring and Conduit Size
Calculations
8: Review Overcurrent Protection
9: Review Fastener
Selection
10: Review Plan Sets
11: Conduct Pre-Construction
Meetings
12: Secure Permits and Approval
13: Manage Project
Labor
110
14: Adapt System
Design
15: Manage Project Equipment
16: Implement A Site-Specific Safety
Plan
17: Mitigate Electrical Hazards
18: Install Grounding
Systems
19: Install Conduit and
Raceways
20: Install Electrical
Components
21: Install Circuit
Conductors
22: Install Utility Interconnections
23: Install Utility System
Instrumentation
24: Install Battery Components
25: Install Equipment
Foundations
26: Install Mounting System
27: Install PV
Modules
28: Test the
System
29: Commission the System
30: Complete System
Documentation
31: Orient Customer to System
32: Conducting Maintenance and
Troubleshooting
33: Perform Visual Inspection
34: Verify System Operation
35: Verify Effectiveness of Corrective Action
Course Materials:
- 100 practice questions for the NABCEP PV Installation Professional Certification Exam
- Understanding NEC Requirements for Solar PV Systems
Textbook CIP Code: 15.0505
Prerequisites:
- Previous solar training or
- Entry level solar PV installer training
Seminar Price: $1,495 - all materials included
Additional Fees: Optional one-on-one tutoring
($100/hr)
Solar Sales Mastery Online Course
Course Length: 72 Hours
Course Objective: The Solar Sales Mastery course combines the 32-hour online PV Design and Sales course and the 40-
hour online Advanced Solar PV Training course into one complete offering that provides 72 contact hours of training
needed to fulfill the education requirement to sit for the NABCEP PV Technical Sales Certification Exam.
Seminar Topics: The Solar Sales Mastery course is divided into following
modules :
1: Analyze Electric Bill

111
2: Perform Remote Site
Assessment
3: Identify Customer Needs
4: Perform Ballpark
Estimate
5: Identify Jurisdictional
Issues
6: Manage Customer Expectations
7: Inspect Electrical Service
8: Identify Locations for System
Components
9: Assess Mounting Location
10: Perform Shade Analysis
11: Select Appropriate
Equipment
12: Determine Equipment
Location
13: Plan System Layout
14: Perform String Sizing
15: Determine Breaker Size or Supply Side
Connection
16: Determine Mounting Method and Tilt Angle
17: Explain Types of Incentives and Net Cost
18: Explain Types of Utility Rates and Net Electric Bill
Savings
19: Calculate Financial Analysis
20: Evaluate Appropriate Financing Options
21: Calculate/Quantify Environmental Benefits Proportional to Estimated
Production
22: Describe Non-Financial Non-Environmental Benefits
23: Calculate Production
24: Identify Factors That Degrade System Performance Over
Time
25: Create Minimum Acceptable Proposal
26: Include Additional Elements as Applicable and/or Appropriate
Course Materials:
- 100 practice questions for the NABCEP PV Technical Sales Certification Exam
- Understanding NEC Requirements for Solar PV Systems Textbook
- NABCEP Entry Level Exam fee, if requested
CIP Code: 15.0505
Prerequisites:None
Seminar Price: $1,495 - all materials included
Additional Fees: Optional one-on-one tutoring
($100/hr)
Solar Sales Mastery Live Course
Course Length: 72 Hours
Course Objective: The Solar Sales Mastery course combines the online Solar PV Technical Sales 32 hour course with the
5- Day Advanced 40 hour course to exceed the 58 minimum educational hours needed to apply for both the NABCEP PV
Technical Sales Certification Exam and PV Installer Professional Exam. Students will learn not only about solar PV
systems, designs, and installations; but also the methods, techniques, and procedures when sizing and selling solar PV
systems. The course consists of 32-hour online Solar PV Technical Sales course and 5-day Live Hands-On Solar
Training, which includes 4 days in the classroom and 1 full day of hands-on training with solar equipment
112
demonstrations.

Seminar Topics: The Solar Sales Mastery course is divided into following
modules :
1: Analyze Electric Bill
2: Perform Remote Site
Assessment
3: Identify Customer Needs
4: Perform Ballpark
Estimate
5: Identify Jurisdictional
Issues
6: Manage Customer
Expectations
7: Inspect Electrical Service
8: Identify Locations for System
Components
9: Assess Mounting Location
10: Perform Shade Analysis
11: Select Appropriate
Equipment
12: Determine Equipment
Location
13: Plan System Layout
14: Perform String Sizing
15: Determine Breaker Size or Supply Side
Connection
16: Determine Mounting Method and Tilt Angle
17: Explain Types of Incentives and Net Cost
18: Explain Types of Utility Rates and Net Electric Bill
Savings
19: Calculate Financial Analysis
20: Evaluate Appropriate Financing Options
21: Calculate/Quantify Environmental Benefits Proportional to Estimated
Production
22: Describe Non-Financial Non-Environmental Benefits
23: Calculate Production
24: Identify Factors That Degrade System Performance Over
Time
25: Create Minimum Acceptable Proposal
26: Include Additional Elements as Applicable and/or Appropriate
Course Materials:
- 100 practice questions for the NABCEP PV Technical Sales Certification Exam
- Understanding NEC Requirements for Solar PV Systems Textbook
- NABCEP Entry Level Exam fee, if requested
- Customizable solar calculator(Excel)
- Customizable solar PowerPoint presentation
- Example copies of site analysis, production estimates, financial projections, and sales presentations
CIP Code: 15.0505
Prerequisites:None
Seminar Price: $1,995 - all materials included
Additional Fees: Optional one-on-one tutoring

113
($100/hr)
Solar PV Technical Sales Online
Course Length: 32 Hours
Course Objective: The Solar PV Technical Sales Online course provides students with 32 contact hours as an educational
requirement that are necessary to sit for the NABCEP PV Technical Sales Certification Exam. The course gathers the best
practices and accepted industry standards to prepare students to become professionals at marketing and selling solar
products and services.
Seminar Topics: The Solar PV Technical Sales Online course is divided into following
modules :
1: Sales methods for solar PV systems
2: Components and System
Sizing
3: Communicating with
customers
4: Estimating systems
5: Communicating needs to the installer.
Course Materials:
- Examples of site analyses, production estimates, financial projections and sales presentation
- Customizable solar calculator in Excel and customizable solar PowerPoint presentation
CIP Code: 15.0505
Prerequisites:None
Seminar Price: $695 - all materials included
Additional Fees: Optional one-on-one tutoring ($100/hr)

114
ACADEMIC CALENDAR
2017 Academic Calendar

Holiday Schedule
Martin Luther King Day January 16

Good Friday April 14

Memorial Day May 29

Independence Day July 4

Labor Day September 4

Veterans Day November 10

Thanksgiving November 23 - November 26

Winter Break December 22 - January 1, 2018

Term Breaks for Degree Programs

March 18 - March 21

May 31 – June 6

August 16 - August 22

November 1 – November 7

Break Days for Diploma Programs

March 16 - 19

April 14

June 14

July 14

September 12

October 11

Diploma Programs
Start Date Grad Date

January 19, 2017 October 11, 2017

February 16, 2017 November 8, 2017

March 20, 2017 December 11, 2017

115
April 18, 2017 January 17, 2018

May 16, 2017 February 18, 2018

June 15, 2017 March 18, 2018

July 17, 2017 April 16, 2018
August 14, 2017 May 14, 2018
September 13, 2017 June 13, 2018
October 12, 2017 July 15, 2018
November 9, 2017 August 12, 2018
December 12, 2017 September 10, 2018

Network Support Technician

Start Date Grad Date

August 14, 2017 May 14, 2018

November 9, 2017 August 12, 2018

Network and System Administration (Associate degree)

Start Date Grad Date

August 14, 2017 August 12, 2018

November 9, 2017 November 6, 2018

Business Administration
Start Date Grad Date

January 9, 2017 June 26, 2018

March 22, 2017 September 11, 2018

June 7, 2017 November 27, 2018

August 23, 2017 February 19, 2019

Medical Assistant (Associate Degree)

Start Date Grad Date

January 9, 2017 October 31, 2017

March 22, 2017 January 26, 2018

June 7, 2017 April 10, 2018

August 23, 2017 June 26, 2018

November 8, 2017 September 11, 2018

116
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