39S01T0 V2 SG PDF

Advanced Electronics
39 Electronic Systems
FCS21301REF
Student Guide
FCS21301REF
Course Code: 39S01T0
Version 2
IMPORTANT SAFETY NOTICE
NOTE: Ford Motor Company reserves the right to discontinue models at any time, or change specifications or design without
notice and without incurring any obligation.
REPAIR TECHNIQUES
Appropriate service methods and procedures are essential for the safe, reliable operation of all motor vehicles as well as the
personal safety of the individual doing the work. This manual provides general directions for performing service with tested,
effective techniques. Following them will help assure reliability.
There are numerous variations in procedure, techniques, tools and parts for servicing vehicles, as well as in the skill of the
individual doing the work. This manual cannot possibly anticipate all such variations and provide advice or cautions as to
each. Accordingly, anyone who departs from the instructions provided in this manual must first establish that they compromise
neither their personal safety nor the vehicle integrity by their choice of methods, tools or parts.
NOTE, NOTICE, CAUTION AND WARNING

As you read through this manual, you may come across a NOTE, NOTICE, CAUTION or WARNING. Each one is there for a
specific purpose. A NOTE calls attention to unique, additional or essential information related to the subject procedure. A
NOTICE identifies a hazard that could damage the vehicle or property. A CAUTION identifies a hazard that could result in
minor personal injury to yourself or others. A WARNING identifies a hazard that could result in severe personal injury or death
to yourself or others. Some general WARNINGS that you should follow when you work on a vehicle are listed below.
• ALWAYS WEAR SAFETY GLASSES FOR EYE PROTECTION.
• KEEP SOLVENTS AWAY FROM IGNITION SOURCES. SOLVENTS MAY BE FLAMMABLE AND COULD IGNITE OR
EXPLODE IF NOT HANDLED CORRECTLY.
• USE SAFETY STANDS WHENEVER A PROCEDURE REQUIRES YOU TO BE UNDER THE VEHICLE.
• MAKE SURE THAT THE IGNITION SWITCH IS ALWAYS IN THE OFF POSITION, UNLESS OTHERWISE REQUIRED BY
THE PROCEDURE.
• SET THE PARKING BRAKE WHEN WORKING ON THE VEHICLE. IF YOU HAVE AN AUTOMATIC TRANSMISSION,
SET IN PARK UNLESS INSTRUCTED OTHERWISE FOR A SPECIFIC OPERATION. IF YOU HAVE A MANUAL
TRANSMISSION, IT SHOULD BE IN REVERSE (ENGINE OFF) OR NEUTRAL (ENGINE ON) UNLESS INSTRUCTED
OTHERWISE FOR A SPECIFIC OPERATION. PLACE WOOD BLOCKS (4" X 4" OR LARGER) OR WHEEL CHOCKS
AGAINST THE FRONT AND REAR SURFACES OF THE TIRES TO HELP PREVENT THE VEHICLE FROM MOVING.
• OPERATE THE ENGINE ONLY IN A WELLVENTILATED AREA TO AVOID THE DANGER OF CARBON MONOXIDE
POISONING.
• KEEP YOURSELF AND YOUR CLOTHING AWAY FROM MOVING PARTS WHEN THE ENGINE IS RUNNING,
ESPECIALLY THE DRIVE BELTS.
• TO PREVENT SERIOUS BURNS, AVOID CONTACT WITH HOT METAL PARTS SUCH AS THE RADIATOR, EXHAUST
MANIFOLD, TAIL PIPE, THREEWAY CATALYTIC CONVERTER AND MUFFLER.
• DO NOT SMOKE WHILE WORKING ON A VEHICLE.
• TO AVOID INJURY, ALWAYS REMOVE RINGS, WATCHES, LOOSE HANGING JEWELRY AND LOOSE CLOTHING
BEFORE BEGINNING TO WORK ON A VEHICLE.
• WHEN IT IS NECESSARY TO WORK UNDER THE HOOD, KEEP HANDS AND OTHER OBJECTS CLEAR OF THE
COOLING FAN BLADES!
TOOLS
Commercially available hand tools and equipment are used along with Essential Special Service Tools (ESST) and Rotunda
equipment. Power tools have become the acceptable industry standard and are used for disassembly only where applicable,
unless specified otherwise in the Workshop Manual. The only exception to this policy is installing wheels in conjunction
with the use of torque sticks, when possible.
Copyright © 2013 Ford Motor Company Produced and Coordinated by

Technical Service Support Operations
Ford Customer Service Division
Version 2
INTRODUCTION
INTRODUCTION
Advanced Electronics Intro 1 Version 2

INTRODUCTION
Course Description
This is a 3 day course facilitated by an instructor. This course is designed to provide you with a handson
opportunity to apply knowledge learned in previous curriculum courses and improve your skills using various
tools and equipment. Each day, you will have multiple opportunities to practice selected task and the results are
recorded on worksheets.
Worksheets
All activities and workstation worksheets are designed to complement the handson activities and are identified by
number and by name. You will complete the worksheets as they perform each Vehicle, or CMT Workstation.
Course Requirements
Each student attending this course is required to pass a combination of handson and written evaluations. These are
administered on the afternoon of the final day.
Course Objectives
Upon successful completion of this course, you will be able to:
• Demonstrate the ability to properly program module software and diagnose module software related concerns.
• Diagnose hard fault module and network concerns using Integrated Diagnostic Software (IDS) advanced
tool functions.
• Perform intermittent network and module diagnosis.
Course Agenda
LESSON ONE:
• Introductions
• Prerequisite Review
• Discussion on Intelligent Access
• Discussion on Module Software
• Lesson 1 Workstations
• Review Lesson 1 Workstations One and Two
LESSON TWO:
• Review Lesson 1 Workstations Three and Four
• Discussion on Hard Faults That Cause Multiple Symptoms
• Review Lesson 2 Workstations
• Discussion on Intermittent Module and Network Diagnosis
LESSON THREE:
• Demonstration Intermittent Diagnosis using IDS Oscilloscope
• Lesson 3 Workstations Review
• Post Test
Advanced Electronics Intro 2 Version 2

LESSON ONE PREREQUISITE REVIEW
LESSON ONE
Advanced Electronics 11 Version 2

NOTES

PREREQUISITE
REVIEW

PREREQUISITE REVIEW
DIRECTIONS: Answer the following review questions.
1. What component acts as the antenna that receives the high frequency signals from an Intelligent Access (IA) key
for intelligent access, push button start and Remote Keyless Entry (RKE) button command?
____________________________________________________________________________________________________________________________________________
2. What module is the main module used for the IA function?
____________________________________________________________________________________________________________________________________________
3. Which components are used strictly for the push button start system?
____________________________________________________________________________________________________________________________________________
4. How many passive start antennas are hardwired to the Remote Function Actuator (RFA) module?
____________________________________________________________________________________________________________________________________________
5. The passive start antennas transmit a low frequency signal to activate the IA key.
6. The IA key is activated by a low frequency signal sent by the;
____________________________________________________________________________________________________________________________________________
7. The IA key must be within 3 feet to receive the signal from the low frequency antennas.
8. How does the RFA module communicate with the BCM if there is a circuit failure from the BCM to the
start/stop switch?
____________________________________________________________________________________________________________________________________________
9. Which modules must have matching IDs for the engine to start on a 2013 Escape?
____________________________________________________________________________________________________________________________________________

10. With the 2010 MKS engine running, what will happen if a front door is opened and closed and the IA key has
been removed from inside the passenger compartment?
____________________________________________________________________________________________________________________________________________
11. On IDS release 71.01 or newer, how is a failed programming session identified?
____________________________________________________________________________________________________________________________________________
12. What process is used to program the vehicle specific information into a replacement module?
____________________________________________________________________________________________________________________________________________
13. What action should be taken if the scan tool fails to retrieve data from the original module during PMI?
____________________________________________________________________________________________________________________________________________
14. What module software procedure is used to change customer preference items?
____________________________________________________________________________________________________________________________________________
15. What process allows the module to learn unique vehicle operating characteristics?
____________________________________________________________________________________________________________________________________________
16. What software procedure needs to be performed on the Front Display Interface Module (FDIM) to make
sure the touchscreen is accurate?
____________________________________________________________________________________________________________________________________________
17. What module software process is used to define the stop points for a component such as power windows?
____________________________________________________________________________________________________________________________________________

18. What procedure must be performed to make the VINs match after the BCM has been replaced?
____________________________________________________________________________________________________________________________________________
19. What procedure should be performed if a TPMS sensor has been replaced?
____________________________________________________________________________________________________________________________________________
20. When reprogramming vehicles with MyFord/MyLincoln Touch™ what action must be taken prior to performing
a Full Flash/Force on the Customer Interface Processor (CIP)?
____________________________________________________________________________________________________________________________________________
21. When an optional module is listed as failed during an IDS Network Test, what must be determined next?
____________________________________________________________________________________________________________________________________________
22. After completing a successful network test, what step should you perform next?
____________________________________________________________________________________________________________________________________________
23. If the vehicle fails a network test, what step should you perform next?
____________________________________________________________________________________________________________________________________________
24. What section of the Workshop Manual is used to diagnose the module communication concern?
____________________________________________________________________________________________________________________________________________
25. During your diagnosis the network test has completed as Passed, and CMDTCs are displayed. What is your next
step?
____________________________________________________________________________________________________________________________________________

26. During network diagnosis, the network test passed and there is an ODDTC, what is the next step in diagnosis?
____________________________________________________________________________________________________________________________________________
27. During network diagnosis, the network test passed and there are multiple ODDTCs present, what is the next
step in diagnosis?
____________________________________________________________________________________________________________________________________________
28. What should be done if there is a potential common cause when multiple DTCs are present?
____________________________________________________________________________________________________________________________________________
29. What step should be taken if there is no apparent common cause when multiple DTCs are present?
____________________________________________________________________________________________________________________________________________
30. Where would a customer go to find out if any updates or upgrades are available for SYNC® on their vehicle
and/or devices?
____________________________________________________________________________________________________________________________________________
31. Where would a technician go to check the last recorded version of SYNC® or MyFord/MyLincoln Touch™?
____________________________________________________________________________________________________________________________________________
32. A TSB directs a technician to install a specific software level in the APIM. Which Software Update Action
selection should be made?
____________________________________________________________________________________________________________________________________________
33. How does the APIM on a generation 1 SYNC® system communicate with other modules in the vehicle?
____________________________________________________________________________________________________________________________________________

34. What software can the consumer update from their home computer using the Internet, Syncmyride.com and a
USB storage drive?
____________________________________________________________________________________________________________________________________________
35. On the MyFord Touch™ system what module(s) are gateway modules?
____________________________________________________________________________________________________________________________________________
36. Which connections must be made to view the last recorded state of software on the vehicles APIM?
____________________________________________________________________________________________________________________________________________

LESSON ONE LECTURES
LESSON ONE
LECTURES

LESSON ONE LECTURES
NOTES
Advanced Electronics 1 10 Version 2

LESSON ONE LECTURE
Intelligent Access (IA) Logic and Power Flow Power Locks
Door Intelligent Access (IA) summary

1. With a programmed IA key within 1 m (3.28 ft) outside a door, touch the lock or unlock sensor on the exterior
door handle.
2. The doors lock or unlock depending upon which sensor was touched on the handle. The unlock button is located
on the inside of the handle and the lock button is located on the outside face of the handle. The rear door
handles are only equipped with an unlock sensor.
3. The driver front door IA feature either unlocks the driver door (if stepped unlock is enabled) or all four doors (if
stepped unlock is disabled). The IA feature always locks all four doors when the lock button is touched. Refer to
Stepped Unlock Programming in the Workshop Manual for programming information.
4. The passenger front door IA feature always locks or unlocks all four doors.
5. The rear doors IA feature always unlocks all four doors.

LESSON ONE LECTURE
Intelligent Access (IA) Logic and Power Flow Ignition ON and Starting
Push Button Start Summary

1. When the start/stop switch is pressed, the RFA module starts the key initialization sequence by activating the 3
interior passive start antennas. The antennas transmit a low frequency signal in approximately a 3 ft. radius
of each antenna.
2. If the IA key is within range, the IA key activates.
3. When the IA key activates it sends the PATS identification code to the RFR module via a high frequency signal.
4. The RFR module interprets the high frequency signal from the IA key and sends the information to the RFA
module over the LIN (Kline) network.
5. If the RFA module determines that a programmed IA key is inside the vehicle, it communicates this information
to the BCM and the ignition transitions out of off.
6. When the ignition transitions out of off and modules initialize, the RFA , BCM and PCM exchange their
identifications.
7. If each of the modules receive the correct identification from each other, PATS disables and allows the engine
to start.

LESSON ONE LECTURE
Passive Entry/Passive Start (PEPS) Enhancements
Starting with the 2013 or 2013.5 MY all PEPS vehicles will introduce a new functionality that provides helpful
warnings to customers when exiting their vehicle.
1. Ignition ON Alert
The new Ignition On alert provides a warning to the operator when the vehicle is parked with the ignition ON
and the driver door is opened. A 10 second warning chime is sounded when the vehicle is powered up but not
ready to drive. The same warning chime will be sounded if the driver’s door is ajar and the vehicle is ready to
drive. In this case, both a door ajar and an associated Engine ON or Ready to Drive message will be displayed in
the message center along with the warning chime.
2. Passive Key Not Found Alert
When the customer exits the vehicle with their passive key and the vehicle is powered up, a new Passive Key
Not Found alert will be provided when the last door closes. The alert consists of two horn chirps indicating they
are exiting their vehicle in a powered up condition.
All PEPS vehicles getting the new fuel economy feature will automatically shut down your vehicle if left
idling unattended for an extended period of time.
The automatic engine idle shutdown feature will monitor the state of the vehicle to determine when the engine is
powered with no user interaction for an extended period of time. When this condition is detected, the vehicle
will inform the operator that a shutdown is imminent and, if the driver does not intervene, the engine will shut
down. Along with shutting down the engine, the ignition will be turned off to conserve vehicle battery power.
To start the vehicle, press the brake and the start/stop button.
Customer Feedback
Feedback is provided during certain stages of the shutdown:
1. The message center will display a countdown timer 30 seconds prior to engine shutdown.
2. After the engine is shut down, a message will indicate the vehicle engine was shut down to save fuel economy.
Customer Shutdown Override
The customer can prevent the shutdown of the vehicle several ways:
1. The engine shutdown timer will be reset when a customer interaction is detected (for example, pressing the
brake or accelerator pedals).
2. At any point in the ignition on cycle, the customer can navigate to a menu selection to temporarily disable the
shutdown feature for that ignition cycle. The menu selection will reset itself to enable the shutdown feature
again at the next ignition cycle.
NOTE: There is no user ability to permanently disable the shutdown.
3. During the countdown prior to the engine shutdown, the customer will be prompted to press the OK or RESET
button (depending on level of message center) to temporarily disable the shutdown feature for that ignition cycle.

LESSON ONE LECTURE
Automatic Engine Idle Shutdown Preconditions

The Automatic Engine Idle Shutdown feature will monitor certain user inputs to determine the vehicle has been
left in a state that is appropriate for disabling the engine. These inputs are intended to detect whether the user is
intending to operate the vehicle.
They include:
• Engine Running (gas and diesel vehicles). Engine Running or Auto Stop Mode (hybrid and stop/start vehicles).
• Brake pedal not pressed.
• Accelerator pedal not pressed.
• Clutch pedal not pressed (manual transmission only).
• Vehicle speed low (below a threshold) to indicate the vehicle is not moving.
• Transmission in Park (automatic transmission only) or Neutral (manual transmission only).
• Power TakeOff (PTO) not active (if equipped).
• Emissions regeneration strategies are not active.
• Diagnostic test tool not connected to the vehicle.
Once these preconditions are met, a timeout will be started. When the predefined timeout period has been met
the automatic engine idle shutdown event will occur.

LESSON ONE LECTURE
Software Upgrades and Module Reprogramming
Types of module programming:

• Programmable Parameters
• Module Reprogramming (Flashing a Module)
• Programmable Module Installation (PMI)

LESSON ONE LECTURE
Module Programming and Reprogramming
When programming or reprogramming a module, use the following basic checks to make sure programming
completes without errors.
• Make sure the session is created Key On Engine Off (KOEO). Starting the vehicle before creating a session
will prevent some part number information from being inhaled by the IDS. This may prevent programming
of some modules.
• Make sure the 12 Volt battery is fully charged, or connected to the Rotunda® GR1190, before carrying out the
programming steps. Connect the IDS to a power source.
• Inspect the VCM and cables for any damage. Make sure the scan tool connections remain connected throughout
programming.
• Do not use a wireless VCM during any type of module programming. (VCM I only, VCM II can be used
wirelessly).
• A hardwired internet connection is strongly recommended.
• Turn off all unnecessary accessories (ACM, heated seats, headlamps, all doors closed, interior lamps off,
HVAC etc.).
• Disconnect any aftermarket accessories (remote start, alarm, power inverter, CB radio, etc.).
• Follow all onscreen instructions carefully, especially any key cycle movements the IDS directs you to perform.
• Disable the Microsoft® sleep mode, screensaver and hibernation modes on the IDS.

LESSON ONE LECTURE
Recovering a PCM/SJB when programming has resulted in a blanked module:

NEVER DELETE THE ORIGINAL SESSION!
1. Obtain the original IDS that was used when the programming error occurred during Module Reprogramming or
Programmable Module Installation (PMI).
2. Disconnect the VCM from the DLC and the IDS.
3. Reconnect the VCM to the IDS and then the DLC. Once reconnected the VCM icon should appear in the corner
of the IDS screen. If it does not, troubleshoot the IDS to VCM connection.
4. Starting with IDS release 71.01 and later, the IDS will highlight sessions with the failed programming in red.
NOTE: If the original session is not listed in the previous session list, click the Recycling bin icon at the lower
right of the previous sessions screen. This will load any deleted sessions and allow you to look through them.
Double click to restore that session.
5. Once the session is loaded, the failed process should resume automatically.
6. If programming does not resume automatically, proceed to the Module Programming menu and select the
previously attempted process, PMI or Module Reprogramming.
7. Follow all onscreen instructions to complete the programming process.
8. Near the end of programming, the IDS will prompt you to select certain parameters. It is important to make a
selection for ALL parameters listed. If the correct selection is already highlighted, you must still click that selection
before clicking the Tick mark to complete the configuration.
9. The last screen on the IDS may list additional steps required to complete the programming process. Make sure all
applicable steps listed on the screen are taken and in the order listed on the screen.

LESSON ONE LECTURE
Components that may need configuration after installation

Example:
• Rear view camera
Depending on the year and model the camera may be configured using:
• Scan tool
• Selfconfigure after a period of time with the ignition on
Depending on the year and model of the vehicle, some components may not need to be configured.

LESSON ONE WORKSTATIONS
LESSON ONE
WORKSTATIONS

LESSON ONE WORKSTATIONS
NOTES

LESSON ONE WORKSTATION ONE
WORKSTATION ONE
Intelligent Access (IA) Key Programming
SUMMARY: In this VEHICLE workstation you will use the IDS to erase the ignition key codes and then
reprogram two IA keys. Then you will answer questions pertaining to what you have learned during the procedure.
DIRECTIONS: Complete the following procedure using the 2014 MKS Workshop Manual.
• Go to Section 419–01B AntiTheft — Passive AntiTheft System (PATS)
• General Procedures Key Programming Erase All Key Codes and Program Two Keys
• Complete step 1 of the procedure.
• Once you have started the Security Access procedure answer the following questions using the 2014 MKS
Workshop Manual Section 419–01B.
• Once you are granted Security Access perform steps 2 and 3 then refer to Key Programming Using Diagnostic
Equipment.
1. On a 2014 MKS, what events can cause an activation signal to be sent to the passive start antennas from the
Remote Function Actuator (RFA) module?
____________________________________________________________________________________________________________________________________________
2. What is the function of the passive start antennas?
____________________________________________________________________________________________________________________________________________
3. How does a programmed IA key react once it receives a signal from the passive start antennas?
____________________________________________________________________________________________________________________________________________
4. What is the maximum number of IA keys that can be programmed into the RFA module?
____________________________________________________________________________________________________________________________________________
5. What PID will indicate the number of keys currently programmed into the RFA module?
____________________________________________________________________________________________________________________________________________

6. How long does the Enter Security Access procedure take to carry out?
____________________________________________________________________________________________________________________________________________
7. What procedure can be used to start the vehicle if the IA key battery fails?
____________________________________________________________________________________________________________________________________________
8. How many IA key(s) must be programmed into the RFA module before the vehicle can start?
____________________________________________________________________________________________________________________________________________
9. With the ignition ON, if the MASTERKEY PID reads present what does this indicate?
____________________________________________________________________________________________________________________________________________
10. If the Tire Pressure Monitor (TPM) module fails, can the vehicle be started? Explain your answer.
____________________________________________________________________________________________________________________________________________
11. If the backup transceiver fails, can the vehicle be started? Explain your answer.
____________________________________________________________________________________________________________________________________________
12. If the RFA module fails, can the vehicle be started? Explain your answer.
____________________________________________________________________________________________________________________________________________
13. What network does the RFA module use to communicate with the BCM?
____________________________________________________________________________________________________________________________________________
14. On a 2014 MKS, which module directly controls the run/start relay?
____________________________________________________________________________________________________________________________________________

15. On a 2014 MKS, what module directly controls the starter motor relay?
____________________________________________________________________________________________________________________________________________
• Perform steps 2 and 3 then refer to Key Programming Using Diagnostic Equipment in the 2014 MKS
Workshop Manual Section 419–01B and finish programming both IA keys.
• Workstation is complete. Return it to its original condition.

NOTES

LESSON ONE WORKSTATION TWO
WORKSTATION TWO
Module Programming Recovery
SUMMARY: In this activity you will reprogram a PCM.
DIRECTIONS: Complete this workstation at the CMT workstation. When instructed, answer the following
questions. The vehicle is a 2010 MKS. Check under the Service Tips tab for a Job Aid to assist you.
1. Starting the vehicle before creating a session will allow all part number information to be inhaled by the IDS.
True False
2. You should connect a battery charger before carrying out the programming steps and connect the IDS/scan
tool to a power source.
True False
3. A wireless VCM is recommended during any type of module programming.

True False
4. A hardwired internet connection is strongly recommended during any type of module programming.
True False
• Return to the Scenario and see if there is a more current (or updated) calibration available for this
2010 MKS.
5. The current version of this IDS is 75.00. How would you find the failed programming session?
____________________________________________________________________________________________________________________________________________
6. Which of the following conditions should not cause a failed module programming session?
A. Using a wireless VCM
B. Battery less than 50% charged
C. A hardwired Internet connection
D. Starting the vehicle before creating a session.
• Return to the Scenario and follow the procedure for recovering from a failed module programming.

7. Briefly list the steps required to recover after a failed module programming.
1. Obtain the original IDS that was used when the programming error occurred during
Module Reprogramming or Programmable Module Installation (PMI).
2. Disconnect the VCM from the DLC and the IDS.
3. Reconnect VCM to the IDS and then the DLC.
4. Locate the ORIGINAL vehicle session used when programming failed.
5. Once the session is loaded, the failed process should resume automatically.
8. When should you reprogram a module?
____________________________________________________________________________________________________________________________________________
• Use the 2010 MKS Wiring Diagram cell 112 to answer the following questions about Intelligent Access
(IA).
9. Using the Wiring Diagram for a vehicle equipped with IA, what symptoms might be observed if circuit VPL56
were open?
____________________________________________________________________________________________________________________________________________
10. Using the Wiring Diagram for a vehicle equipped with IA, what symptoms might be observed if both console
antennas were damaged?
____________________________________________________________________________________________________________________________________________
11. Using the Wiring Diagram for a vehicle equipped with IA, what symptoms might be observed if C2086 was
disconnected?
____________________________________________________________________________________________________________________________________________

• Use the 2012 Explorer Workshop Manual Section 41901 With Intelligent Access (IA) to answer the
following questions.
12. If the Tire Pressure Monitor (TPM) module fails on a 2012 Explorer can the vehicle be started? Explain
your answer.
____________________________________________________________________________________________________________________________________________
13. What network does the RFA module use to communicate with the BCM on 2012 Explorer?
____________________________________________________________________________________________________________________________________________
14. What network does the BCM use to communicate with the PCM?
____________________________________________________________________________________________________________________________________________
15. What do the TPM module and RFR module have in common?
____________________________________________________________________________________________________________________________________________
• Use the 2013 Escape Wiring Diagrams Cells 13 and 20 to answer the following questions.
16. On a 2013 Escape, which module directly controls the ignition relay?
____________________________________________________________________________________________________________________________________________
17. On a 2013 Escape, which module directly controls the starter motor relay?
____________________________________________________________________________________________________________________________________________

NOTES

LESSON ONE WORKSTATION THREE
WORKSTATION THREE
MyFord Touch™ Programming
SUMMARY: In this VEHICLE workstation you will diagnose a customer concern. Use the steps in this worksheet
to determine possible causes, separate those causes into a list of systems and components, then systematically
eliminate each to come up with the root cause (or causes) of the concern.
DIRECTIONS: Complete the following procedure using the 2013 Escape Workshop Manual.
• Go to Section 415 — Information and Entertainment Systems Sony Sound.
• General Procedures — Accessory Protocol Interface Module (APIM) Standard Programming.
• Perform steps 1–7 of the Workshop Manual on the vehicle.
• While you are performing step 7, scroll to the bottom of the screen, select Standard, and click the Read SYNC
button to compare the current software levels to the last reported levels in the online database.
• If the software levels are not current, do not perform the updates.
• Use Section 415 — Information and Entertainment Systems Sony Sound to answer the following questions
about APIM programming.
1. When is APIM programming required?
____________________________________________________________________________________________________________________________________________
2. What are the available types of APIM programming listed as General Procedures?
____________________________________________________________________________________________________________________________________________
3. What are the 3 methods of software installation?
____________________________________________________________________________________________________________________________________________
4. Explain what happens during a Full Flash also known as Force Customer Interface Processor (CIP).
____________________________________________________________________________________________________________________________________________
5. After performing a Full Flash what must be reinstalled?
____________________________________________________________________________________________________________________________________________

6. What are the advantages of a Service Pack over a Full Flash?
____________________________________________________________________________________________________________________________________________
7. According to the Workshop Manual, what is the minimum storage capacity required of a USB flash drive
to program the APIM?
____________________________________________________________________________________________________________________________________________
8. Vehicle Interface Processor (VIP) programming is selectable.

True False
9. The IDS program must be closed to update the APIM.

True False
10. If you encounter a Disk Space Error what must you do?
____________________________________________________________________________________________________________________________________________
11. If performing a Full Flash on a MyFord Touch™ vehicle, what additional steps must you perform?
____________________________________________________________________________________________________________________________________________
12. What must you select to begin the APIM programming process?
____________________________________________________________________________________________________________________________________________
13. What item must connect to the scan tool to download service packs and applications?
____________________________________________________________________________________________________________________________________________
14. Once scan tool programming and USB flash drive programming are complete, what is next step in the process?
____________________________________________________________________________________________________________________________________________

15. What is the next step in the process?
____________________________________________________________________________________________________________________________________________
16. What is the final step in the APIM programming process?
____________________________________________________________________________________________________________________________________________

NOTES

LESSON ONE WORKSTATION FOUR
WORKSTATION FOUR
Module Programming Types
SUMMARY: In this activity you will be performing a PMI, Programmable Parameters and a module configuration.
DIRECTIONS: Complete this workstation at the CMT workstation. When instructed to, answer the following
questions. The vehicles used are 2010 MKS and 2012 Explorer.
1. You are replacing an audio Digital Signal Processing (DSP) module on a 2010 MKS, in what section of the
Workshop Manual would you find the procedure?
____________________________________________________________________________________________________________________________________________
2. Before replacing the audio DSP module on a 2010 MKS what should you do first?
____________________________________________________________________________________________________________________________________________
3. In what section of the Workshop Manual would you find this procedure?
____________________________________________________________________________________________________________________________________________
4. If the original module has been diagnosed as faulty and cannot communicate with the scan tool what additional
action is required during the repair procedure?
____________________________________________________________________________________________________________________________________________
• Return to the Scenario and perform the PMI procedure for an audio DSP module replacement.
5. In what section of the Workshop Manual would you find information on which modules have programmable
parameters?
____________________________________________________________________________________________________________________________________________
6. Does the audio DSP module on 2010 MKS have any programmable parameters?
____________________________________________________________________________________________________________________________________________

7. Does the Driver Seat Module (DSM) on a 2010 MKS have any programmable parameters? If yes, what are they?
____________________________________________________________________________________________________________________________________________
8. List the programmable parameters available for the Smart Junction Box (SJB) on a 2010 MKS
Autolamps delay time

Autolocking (without RFA )
Auto-unlocking (without RFA )
Daytime Running Lamps (DRL) present
Global open
Perimeter lighting feature
• Return to the Scenario and perform a programmable parameter procedure.
9. In what section of the Workshop Manual would you find the procedure for replacing the rear video camera on
a 2012 Mustang?
____________________________________________________________________________________________________________________________________________
10. Is there a rear video camera configuration procedure for a 2012 Mustang?
____________________________________________________________________________________________________________________________________________
11. Is there a rear video camera configuration procedure for a 2011 Edge?
____________________________________________________________________________________________________________________________________________
12. What is the rear video camera configuration procedure for a 2013 Escape?
____________________________________________________________________________________________________________________________________________

13. Is there a rear video camera configuration procedure for a 2012 Explorer?
____________________________________________________________________________________________________________________________________________
• Return to the Scenario and perform a rear video camera configuration procedure.

NOTES

LESSON TWO
LESSON TWO

LESSON TWO
NOTES

LESSON TWO LECTURES
LESSON TWO
LECTURES

LESSON TWO LECTURES
NOTES

LESSON TWO LECTURE
HARD FAULT THAT CAUSES MULTIPLE SYMPTOMS
Pinpoint Test HF: Hard Fault with Multiple Symptoms/Multiple DTCs Diagnosis
Refer to Section 10000 Service Information Diagnostic Methods in the Workshop Manual for Ford specific
diagnostic pratices.
Normal Operation: It is important to know what networks are present on a particular vehicle, which modules are
gateway modules, where termination resistors are and how messages are shared from module to module across
various networks. Refer to 41800 Module Communications Network.
This pinpoint test is intended to diagnose the following:
• Wiring, terminals or connectors
• Inputs
• Outputs
• Modules
PINPOINT TEST HF: HARD FAULT WITH MULTIPLE SYMPTOMS/MULTIPLE DTCS DIAGNOSIS
Before beginning test

• Verify the concern.
• Run symptom based OASIS and check for TSBs, SSMs and service history.
• Perform quick visual inspection to identify obvious concerns or aftermarket equipment.
HF1 RUN NETWORK TEST

• Connect a scan tool.
• Establish a vehicle session.
• Run Network Test.
Note: Gateway modules communicate on more than one network. This means they can pass the network test
but fail to communicate on another network. For example, a module that communicates with both HSCAN and
MSCAN may only report out on HSCAN.
Note: Make sure that optional modules listed in the scan tool are actually equipped on the vehicle. One method
that can be used to check is OASIS and review HVBoM.
Do all equipped modules show Pass?
Yes Go to HF2.
No Refer to 41800 Symptom Chart and perform the appropriate pinpoint test for a hard fault.

LESSON TWO LECTURE
HF2 PULL ALL CMDTCs

• Go to Self Test and select All CMDTCs.
• Erase codes and rerun test.
Note: Be aware that CMDTCs can be hard fault or memory (intermittent) codes. If an observable symptom is
present (hard fault) but CMDTC does not return, the module’s predefined limits have not been exceeded.
Are there any CMDTCs present?
Yes If CMDTCs return or an observable symptom is present, Go to HF3.
If CMTDCs were present but do not return after being erased, Go to Intermittent Pinpoint Test.
No Go to HF3.
HF3 RUN ONDEMAND SELF TEST OF MODULE BASED ON SYMPTOM

• Run OnDemand Self Test for each module that reported a CMDTC or could be related to symptom (when
no codes are present).
Are there any ODDTCs present?
Yes Go to HF5.
No If CMDTCs were present, Go to HF4.
If no CMDTCs were present but there is an observable symptom, refer to the appropriate symptom
chart(s).
HF4 ANALYZE CMDTCs

It is recommended to diagnose ODDTCs before CMDTCs.
• Determine which codes are relevant to the symptom
Note: Be careful when determining what codes are relevant.
• Do the codes involve modules related to the customer symptom?
• Based on code definition, could this cause the symptom?
Are all relevant codes from one module only?
Yes Go to HF6.
No Go to HF7.
HF5 DETERMINE IF RELEVANT ODDTC(S) ARE FROM ONE MODULE OR MULTIPLE MODULES
• Review relevant codes.
• Determine if codes are relevant to the symptom.
Note: Be careful when determining what codes are relevant
Yes Go to HF6.
No Go to HF7.

LESSON TWO LECTURE
HF6 ANALYZE CODES FROM ONE MODULE

• If there is one DTC, follow the appropriate pinpoint test.
• If multiple DTCs are present, review pinpoint tests to identify a potential common cause. If there is a potential
common cause, diagnose DTCs related to this first.
• If there is no apparent common cause, begin diagnosis with the first relevant DTC.
Was the cause of the concern found?
Yes Repair as necessary.
No Refer to Circuit Testing Diagnostic Aid when potential wiring concern may exist. If cause still cannot
be found, contact Technical Hotline with DTCs and symptom information.
HF7 ANALYZE CODES FROM MULTIPLE MODULES

Note: There can be a complex relationship when multiple modules are setting potentially related codes.
Taking the time up front and reviewing the interaction and looking for common items may help aid in diagnosis
and save time in the end.
• Before any module is replaced, it is recommended to see if another related code would lead to the same
component.
• Review pinpoint tests to identify a potential common cause. It is important to understand that all codes
retrieved may not all be generated from a common source.
• When multiple modules are setting codes that appear to be related, there is usually one common cause. It is
important to understand where messages originate and what modules receive a given message.
• If there is a potential common cause diagnose the first code of the module most related to the symptom.
• If there is no apparent common cause, begin diagnosis with the module most related to the symptom.
No Refer to Circuit Testing Diagnostic Aid when a potential wiring concern may exist. If cause still cannot
be found, contact Technical Hotline with DTCs and symptom information.
END OF LESSON 2 LECTURE ON HARD FAULTS. TURN TO PAGE 2–17 TO BEGIN LESSON 2
WORKSTATIONS

LESSON TWO LECTURE
INTERMITTENT MODULE OR NETWORK CONCERN
Pinpoint Test INT: Intermittent Module or Network Concern

Refer to Wiring Diagrams Cell 14, Module Communications Network for schematic and connector information.
Normal Operation: Refer to the appropriate Workshop Manual sections for related systems
This pinpoint test is intended to diagnose the following:
• Wiring, terminals or connectors
• Inputs
• Outputs
• Modules
PINPOINT TEST INT: INTERMITTENT MODULE OR NETWORK CONCERN

• Request the customer complete the Customer Concern Identification Checklist or Write‐up Job Aid.
• Attempt to verify concern (when test drive is not required).
• Perform quick visual inspection to identify obvious concern or aftermarket equipment.
• Refer to Circuit Testing pinpoint test for detailed testing information.
INT1 RUN NETWORK TEST

Note: Verification that optional modules are on the vehicle can be done by visual inspection, run OASIS and
access the window sticker or search HVBoM by the base part number.
• Connect scan tool .
• Establish vehicle session .
Yes Go to INT2.
No If the module may be related to the concern, refer to 41800 symptom chart and review the appropriate
pinpoint test for items that can cause this intermittent concern (hard fault was present at the time of
this test but may not be present during pinpoint test steps). If the module is not related to the concern,
Go to INT2.

LESSON TWO LECTURE
INT2 PULL ALL CMDTCs

Note: The presence of a CMDTC does not guarantee the fault currently exists.
• Record any reported code(s), including module and description.
Note: Screen prints can be done to capture information.
Were codes present?
Yes If code(s) return (hard fault), go to reporting module(s), run On Demand SelfTest and perform
appropriate pinpoint test.
If code(s) do not return (intermittent), Go to INT3.
No Go to INT22.
INT3 ATTEMPT TO DUPLICATE CONCERN

CMDTC codes that are erased and do not return indicate that fault is intermittent or that the module’s predefined
limits have not been exceeded. For example, some codes are only set with ignition off or after a set amount of
time has elapsed.
• Attempt to duplicate the concern using the details provided by the customer about when the concern happens.
Was the concern duplicated?
Yes Go to INT4.
No Go to INT23.
INT4 PULL ALL CMDTCs AGAIN ANALYZE CODES

• Compare to previous codes to see what codes are the same.
Are relevant code(s) retrieved from one or more module(s) that are network related (missing messages,
invalid network data or lost communication)?
Yes If the CMDTCs are UCodes, for lost communication or missing information, Go to INT14.
No Go to INT5.
INT5 DETERMINE IF CODE(S) ARE FROM ONE MODULE OR MULTIPLE MODULES

• Review relevant codes.
Are all relevant codes from one module?
Yes Go to INT6.
No Go to INT7.

LESSON TWO LECTURE
INT6 REVIEW POSSIBLE CAUSES: A WIRING CONCERN, AN INPUT OR OUTPUT, OR A

CONCERN WITH THE MODULE
• Review the pinpoint tests for codes and the wiring diagrams for wires or components that could set the codes.
• Using an assistant, use the IDS datalogger feature to monitor PIDs during the road test and record the concern.
If the concern is captured, analyze the recording by looking for abnormal fluctuations in PIDs. If the concern
appears to be related to an input, attempt to induce concern using SGM function of IDS.
No Go to INT8.
INT7 LOOK FOR COMMON CAUSE

• When multiple modules are setting codes, there is often a common cause. CAN communication message
charts in Workshop Manual sections 41800 and 41500 contain message information such as Message
Details, network, sending and receiving modules. This can be important when trying to isolate the fault
as an input/message, module or network concern.
• Review related pinpoint tests to look for shared inputs. Often an input is used by multiple modules. If an input
is suspected, proceed with careful inspection of all wiring prior to any component replacement.
• Inspect for damaged connectors.
• Loose pins.
• Unlocked terminals.
• Poor pin fit (use proper pin drag test).
No Go to INT8.
INT8 DETERMINE TYPE OF POTENTIAL WIRING FAULT

• Perform wiggle test and connector inspection to identify potential causes, such as poor pin fit.
• Note: Disconnecting connectors and wiggle testing wiring can sometimes temporarily correct the condition.
Because of this, start by pulling on harness, then wiggle test and lastly, disconnect and inspect connectors
and pins. Use proper size test adapters from Rotunda Flex Probe Kit NUD105R025D, to check for pin fit
when compared to other terminals in the connector.
• Wiring concerns can affect modules and networks in various ways.
Is a module logic power and ground circuit suspected?
Yes Go to INT9.
No For potential concerns with module communication circuits, Go to INT10.
For potential concerns with module input and output circuits, Go to INT11.

LESSON TWO LECTURE
INT9 CHECK MODULE LOGIC POWER AND GROUND CIRCUITS

• When there is an intermittent open in the module logic power circuit, the module stops operating almost
immediately and causes codes to set in other modules related to the missing information. If module PIDs are
being viewed on IDS, they also flatline. Ground circuits faults may not show up as quickly and sometimes
will not show up until the module attempts to control an output. This is because ground may be shared for
multiple circuits other than module logic.
No Go to INT12.
INT10 CHECK MODULE COMMUNICATION CIRCUITS

• Faults that exist for more than 5 seconds should set Ucodes for missing information in one or more modules.
Faults lasting less than 5 seconds may not set codes. This depends on the network speed and length of fault. A
module may be looking for information every 2 seconds and if the fault is present during this time, a DTC
should set. Using IDS Datalogger, multiple PIDs are likely to be affected. Depending on where the fault
exists, one module may fail to communicate or multiple modules may be affected.
No Go to INT12.
INT11 CHECK MODULE INPUT AND OUTPUT CIRCUITS

• When a wiring concern exists related to an input or output, usually only one PID is affected and one code sets.
The exception would be if other modules are relying on the input. Knowing the various types of wiring faults
that can exist and the types of results that can be expected will be beneficial later if attempting to induce a fault.
No Go to INT12.
INT12 ATTEMPT TO INDUCE CIRCUIT FAULT

• WARNING: Never probe the electrical connectors on airbag, Safety Canopy® or side curtain assemblies.
Failure to follow this instruction may result in the accidental deployment of these assemblies, which increases
the risk of serious personal injury or death.
• For nonsupplemental restraints systems, attempting to induce a fault by creating an open or short by using
a fused jumper wire, may help isolate concern. Prior to creating any short, a careful review of the wiring
diagram must be done. The objective is to create a hard fault that matches the intermittent concern. If concern
is duplicated, a targeted, thorough inspection can now be performed of the specific circuit or circuits that
could be causing concern.
No Go to INT13.

LESSON TWO LECTURE
INT13 INSTALL TEMPORARY OVERLAY

• Temporarily overlay suspected circuit.
Was cause of concern resolved?
Yes Repair wiring using the least disruptive method. This may include a permanent overlay of the circuit
when replacing circuit would involve significant vehicle disassembly.
No Take the appropriate next step from the list below:
• Contact the Technical Hotline with codes and symptom information.
• Release the vehicle back to customer with flight recorder.
• Release the vehicle as No Problem Found. Refer to NPF Diagnosis and NPF Technician Checklist.
• Replace the suspected input, output or module.
Note: Any component replacement at this time needs to be clearly documented as to what steps were
taken prior to this action.
INT14 ANALYZE U CODES

The root cause of intermittent network codes are usually caused by:
• an open or short in the twisted pair of communication wires for the associated network
• a high or low battery voltage
• a defective module
Note: Some network messages are shared between networks and therefore there may be codes in modules
from more than one network.
• Determine if all modules on a network are reporting intermittent lost communication. This would indicate a
sustained wiring or voltage concern. There can be situations where not all modules on a network report lost
communication. Modules only monitor the health of modules they depend on to implement their feature.
For example, the seat module does not need anything from the steering column module and will not set a
code if that module drops off the network. Also, depending on the length of time the fault is present, some
modules may not have had time to flag a concern. Also, a module’s tolerance to voltage issues may vary.
Lower than or higher than normal voltages may cause some modules on a network to lose communication
before other modules.
Are multiple modules reporting intermittent lost communication or missing information?
Yes Go to INT15.
No Go to INT20.
INT15 MONITOR VOLTAGE AT DLC

When diagnosing a suspected network wiring concern, a DMM or oscilloscope can be used to monitor voltage
at the DLC on the suspected network. Normal voltages would range between 0.5 and 4.5 volts, depending on
network messages being sent.
Is the voltage between 0.5 and 4 volts during fault?
Yes Go to INT16.
No If voltage is above 3.5 volts, attempt to locate intermittent short to power, 12 volts or VREF 5 volts.
If voltage is less than 1.5 volts and not 0 volts, attempt to locate intermittent short to ground.
If voltage is 0 volts, attempt to locate intermittent open.

LESSON TWO LECTURE
INT16 CHECK FOR CAN+ AND CAN – SHORT TOGETHER

If CAN+ and CAN‐ short together, the voltage will be 2.5 volts (regulated value). This can be difficult to identify
because the at rest voltages, (no messages being transmitted), is also approximately 2.5 volts. On MSCAN
network it may be even harder to find due to MSCAN circuits have more at rest time than HSCAN. By using an
oscilloscope you can identify the slight difference between normal at rest voltage and a short together.
Is a CAN+ and CAN – short together suspected?
Yes Attempt to locate source of intermittent short.
No Go to INT17.
INT17 CHECK FOR ONE MODULE TAKING DOWN NETWORK

• When analyzing codes, one thing to look for is a module concern that takes down a network. One sign of this
is one module on the network does not set lost communication codes and all other modules do. This can be
because this is the module that is causing the concern.
• In the case of a gateway module, multiple networks may go down. The root cause of a module causing this
concern can be an output ground concern of the module.
• A poor ground can cause module communication trouble, including blocking all network traffic.
Is one module suspected of taking down the network?
Yes Remove fuse or disconnect the suspected module and confirm the concern is no longer present. Replace
module.
No Go to INT18.
INT18 ATTEMPT TO INDUCE CIRCUIT FAULT, MODULE LOGIC POWER OR GROUND

• WARNING: Never probe the electrical connectors on airbag, Safety Canopy® or side curtain assemblies.
Failure to follow this instruction may result in the accidental deployment of these assemblies, which increases
the risk of serious personal injury or death.
• For nonsupplemental restraints systems, attempting to induce a fault by creating an open or short by using
a fused jumper wire, may help isolate concern. Prior to creating any short, a careful review of the wiring
diagram must be done. The objective is to create a hard fault that matches the intermittent concern. If concern
is duplicated, a targeted, thorough inspection can now be performed of the specific circuit or circuits that
could be causing concern.
No Go to INT19.

LESSON TWO LECTURE
INT19 INSTALL A TEMPORARY OVERLAY

Yes Repair wiring using least disruptive method. This may include a permanent overlay of circuit when
replacing circuit would involve significant vehicle disassembly.
No Take appropriate next step from the list below:
• Contact the Technical Hotline with code(s) and symptom information.
• Release the vehicle back to the customer with flight recorder.
• Release the vehicle as No Problem Found. Refer to NPF Diagnosis and NPF Technician Checklist
INT20 IDENTIFY SOURCE OF LOSS OF COMMUNICATION OR MISSING INFORMATION

• CAN communication message charts in Workshop Manual section 41800 and 41500 contain message
information such as Message Details, network, sending and receiving modules. This can be important when
trying to isolate the fault as missing information.
• Use IDS Datalogger to monitor PIDs that are reported as missing and look for potential in range faults. This is
a fault that is not recognized by primary module, but another secondary module may set a code.
Does IDS Datalogger indicate a potential in range fault?
Yes Repair input as appropriate.
No Go to INT21.
INT21 CHECK FOR OPEN IN CAN + OR CAN TO MODULE

• If an open occurs in the CAN wiring to a module, only that module may set codes. This depends on when the
fault occurs and what messages are sent and received by the module.
Was the concern resolved?
Yes Repair wiring using the least disruptive method. This may include a permanent overlay of circuit when
replacing the circuit would involve significant vehicle disassembly.
No Take the appropriate next step from the list below:
• Contact the Technical Hotline with code(s) and symptom information.
• Release the vehicle back to the customer with flight recorder.
• Release the vehicle as No Problem Found.

LESSON TWO LECTURE

• Attempt to duplicate the concern using the details provided by the customer about when the concern happens.
Yes Go to INT24.
No Go to INT23.
INT23 OBTAIN ADDITIONAL INFORMATION

• If the concern cannot be duplicated, determine if additional condition details may aid in duplicating the
concern. If the original writeup was power windows do not work, details such as which direction, road
conditions and temperature may be valuable.
Was the concern able to be duplicated with additional information?
Yes Go to INT25.
No Contact the Technical Hotline with code(s) and symptom information, release the vehicle back to the
customer with a flight recorder and/or release vehicle as No Problem Found.
INT24 REVIEW SYMPTOM CHART

• Review the appropriate pinpoint test for the system, check for possible causes and check all wiring and
connectors.
No Use the IDS scan tool Datalogger for the related system to check for in range faults.
INT25 REVIEW PINPOINT TESTS RELATED TO CMDTCs

• Review pinpoint tests to determine related circuits to perform an inspection or wiggle tests.
• Try to induce the fault.
No Contact the Technical Hotline with code(s) and symptom information.

LESSON TWO LECTURE
NOTES

LESSON TWO WORKSTATIONS
LESSON TWO
WORKSTATIONS

LESSON TWO WORKSTATIONS
NOTES

LESSON TWO WORKSTATION ONE
WORKSTATION ONE
Diagnosing a hard network fault causing multiple symptoms
SUMMARY: In this VEHICLE workstation you will diagnose a customer concern.
DIRECTIONS: Read the information in the repair order* to start your diagnosis. Diagnose the concern and
complete the necessary information on the pages that follow.
Repair Order
Year 2014 Model MKS

Engine 3.5 GTDI Trans 6F55 Other
Customer Concern
No crank, No start, Check engine, ABS, Airbag, Traction lamps on
Vehicle History/ OASIS results/ TSBs

. REPAIR HISTORY
No related history.
. SPECIAL SERVICE MESSAGES

No related SSMs
. TECHNICAL SERVICE BULLETINS

No related TSBs
IMPORTANT NOTES:
* OASIS Messages and TSBs provided on this repair order are for training purposes only and may not be actual
concerns.

1. In what section of the Workshop Manual would you find Diagnostic Methods?
____________________________________________________________________________________________________________________________________________
• Refer to the scan tool usage in the Diagnostic Methods section of the Workshop Manual. Follow the
pinpoint test to diagnose this vehicle. In this situation you checked OASIS and performed a visual
inspection. There was no information that helped you with diagnosis during these first steps.
PINPOINT TEST HF: HARD FAULT WITH MULTIPLE SYMPTOMS/MULTIPLE DTCS

DIAGNOSIS
2.

• Connect scan tool.
• Establish vehicle session.
but fail to communicate on another network. For example, a module that communicates with both HSCAN
and MSCAN may only report out on HSCAN.
Note: Make sure that optional modules listed in the scan tool are actually equipped on the vehicle. One
method that can be used to check is OASIS and review HVBoM.
Yes Go to HF2.
What are the results of the scan tool session?
____________________________________________________________________________________________________________________________________________
3. If an IDS session cannot communicate with the vehicle, how would you start a session?
____________________________________________________________________________________________________________________________________________

4. Given the results according to step HF1 above, what pinpoint test should be used to begin diagnosis?
____________________________________________________________________________________________________________________________________________
5. Refer to the PC/ED and review the pinpoint test. What is this pinpoint test intended to diagnose?
____________________________________________________________________________________________________________________________________________
6. Following the pinpoint test, what step would refer you back to 418–00?
____________________________________________________________________________________________________________________________________________
NOTE: Now that QA has been performed, resume pinpoint test A.

7.
VERIFY WHETHER OTHER HSCAN MODULES PASS THE NETWORK TEST

• Enter the following diagnostic mode on the scan tool: Network Test .
• In the LH pane of the IDS network test display screen, verify whether any HSCAN modules passed
the network test.
Is the text "pass" or a DTC listed next to any of the following modules (if equipped): ABS module,
APIM , CCM , DACMC, HUD module, HCM, IPC, IPMA module, OCSM, PAM, PCM, PSCM ,
RCM, SCCM or VDM?
Yes If "pass" or a DTC was listed next to the PCM, a network fault is not currently present.
If "pass" or a DTC was listed next to one or more modules other than the PCM, Go to A2.
No No modules are currently communicating on the HSCAN . Go to Pinpoint Test AD to diagnose no
HSCAN communication.
What are the results of the network test? List the modules and which network they use for communication.
Modules that Pass Modules that Fail

APIM- HS-CAN ABS- HS-CAN
BCM- HS-CAN C-CM- HS-CAN
HUD module- HS-CAN DACM-C- HS-CAN
IPC - HS-CAN HCM- HS-CAN
SCCM- HS-CAN IPM-A- HS-CAN
ACM- MS-CAN OCSM- HS-CAN
APIM- MS-CAN PAM- HS-CAN
BCM- MS-CAN PCM- HS-CAN
DCSM- MS-CAN PSCM- HS-CAN
DDM- MS-CAN RCM- HS-CAN
DSM- MS-CAN VDM- HS-CAN
GPSM- MS-CAN
HSWM- MS-CAN
HVAC - MS-CAN
RFA- MS-CAN
RTM- MS-CAN
SOD-L- MS-CAN
SOD—R- MS-CAN
8. Just looking at the results, what network appears to have a concern?
____________________________________________________________________________________________________________________________________________

9.
PC/ED PINPOINT TEST QA VERIFICATION

• Verify that Powertrain Control/Emissions Diagnosis (PC/ED) pinpoint test QA has been carried out.
Has pinpoint test QA been carried out?
Yes Go to A3.
No REFER to the Powertrain Control/Emissions Diagnosis (PC/ED) manual, Section 5, pinpoint test
QA to diagnose no communication with the PCM.
A3 CHECK THE HSCAN TERMINATION RESISTANCE

• Ignition OFF.
• Disconnect: Negative Battery Cable.
• Disconnect the scan tool from the DLC.
• Measure the resistance between the DLC C2516, circuit VDB04 (WH/BU), harness side and the DLC
C25114, circuit VDB05 (WH), harness side.
Is the resistance between 54 and 66 ohms?

Yes Go to A6.
No For 3.7L engine, Go to A4.
For 3.5L GTDI engine, Go to A5.
What are the results of this step and what does this indicate?
____________________________________________________________________________________________________________________________________________

10. Review the Wiring Diagrams and Workshop Manual. What are you verifying by measuring the resistance
between the DLC C2516, circuit VDB04 (WH/BU), harness side and the DLC C25114, circuit VDB05
(WH), harness side?
____________________________________________________________________________________________________________________________________________
11.
A5 CHECK THE HSCAN CIRCUITS BETWEEN THE PCM AND THE DLC FOR AN OPEN —
3.5L GTDI
• Disconnect: PCM C1381B.
• Measure the resistance between the PCM C1381B69, circuit VDB04 (WH/BU), harness side and the
DLC C2516, circuit VDB04 (WH/BU), harness side.
• Measure the resistance between the PCM C1381B68, circuit VDB05 (WH), harness side and the DLC
C25114, circuit VDB05 (WH), harness side.
Are the resistances less than 5 ohms?

Yes CONNECT the negative battery cable. Go to A6.
No REPAIR the circuit in question. CONNECT the negative battery cable. CLEAR the DTCs. REPEAT
the network test with the scan tool.
What are the results of this step?
____________________________________________________________________________________________________________________________________________

12. Using the knowledge you’ve acquired from the Wiring Diagrams and the Workshop Manual, what circuit
appears to be the concern and between which two points can you isolate the concern?
____________________________________________________________________________________________________________________________________________

NOTES

LESSON TWO WORKSTATION TWO
WORKSTATION TWO
Diagnosing an ABS / Traction Control / Red Brake Light Concern
SUMMARY: In this activity you will use the PC with a Scenario installed to diagnose an ABS/Trac/Red brake
lights illuminated.
DIRECTIONS: Complete Workstation Two at the BENCH/Scenario workstation. Open the Scenario and the
Service Information for this vehicle. Answer the following questions as you take this scenario.
Repair Order
Year 2011 Model Edge

Engine 3.7 L Trans 6 speed automatic Other
Customer Concern
ABS light, Traction Control light and Red Brake light ON

. REPAIR HISTORY
No related history.

No related SSMs

No related TSBs
IMPORTANT NOTES:
1. Was the concern verified?
____________________________________________________________________________________________________________________________________________

LESSON TWO WORKSTATION TWO
2. What vehicle systems most likely could have been involved?
____________________________________________________________________________________________________________________________________________
3. What are some of the preliminary checks the Visual Inspection Chart directs you to do?
____________________________________________________________________________________________________________________________________________
4. After checking OASIS and performing a visual inspection what are you directed to do?
____________________________________________________________________________________________________________________________________________
5. What section of the Workshop Manual did you go to for the concern?
____________________________________________________________________________________________________________________________________________
6. What pinpoint test did you perform?
____________________________________________________________________________________________________________________________________________
7. What were the results of pinpoint test 1?
____________________________________________________________________________________________________________________________________________
8. Which cell in the Wiring Diagrams should you refer to?
____________________________________________________________________________________________________________________________________________
9. What was the root cause of the concern?
____________________________________________________________________________________________________________________________________________

LESSON TWO WORKSTATION THREE
WORKSTATION THREE
Diagnosing a Hard Module Fault Causing Multiple Symptoms
eliminate each to determine the root cause (or causes) of the concern.
Repair Order
Year 2013 Model Escape

Customer Concern
No start, No crank, cannot turn the ignition ON and the key fobs are inoperative.

. REPAIR HISTORY
No related history.

No related SSMs

No related TSBs
IMPORTANT NOTES:
concerns.

• Whenever performing diagnosis it is important to familiarize yourself with the Workshop Manual of the vehicle
you are working on. The formats may vary from vehicle to vehicle or model year to model year.
1. In what section of the Workshop Manual would you find Diagnostic Methods?
____________________________________________________________________________________________________________________________________________
• Follow the pinpoint test to diagnose this vehicle. In this situation you checked OASIS and performed a
visual inspection. There was no information that helped you with diagnosis during these first steps.
2.
PINPOINT TEST HF: HARD FAULT WITH MULTIPLE SYMPTOMS/MULTIPLE DTCS

DIAGNOSIS
Are you able to duplicate the concern? What conditions are you observing?
____________________________________________________________________________________________________________________________________________

3.

but fail to communicate on another network. For example, a module that communicates with both HSCAN
and MSCAN may only report out on HSCAN.
Note: Make sure that optional modules listed in the scan tool are actually equipped on the vehicle. One
method that can be used to check is OASIS and review HVBoM.
Yes Go to HF2.
What are the results of the network test?
____________________________________________________________________________________________________________________________________________
4.
HF2 PULL ALL CMDTCs

Note: Be aware that CMDTCs can be hard fault or memory (intermittent) codes. If an observable symptom is
present (hard fault) but CMDTC does not return, the module’s predefined limits have not been exceeded.
Are there any CMDTCs present?
Yes If CMDTCs return or observable symptom is present, Go to HF3.
If CMTDCs were present but do not return after being erased, Go to Intermittent Pinpoint Test.
No Go to HF3.
List any CMDTCs that are present.
____________________________________________________________________________________________________________________________________________

5.
HF3 RUN ONDEMAND SELF TEST OF MODULE BASED ON SYMPTOM

• Run OnDemand Self Test for each module that reported a CMDTC or could be related to symptom
(when no codes are present)
Are there any ODDTCs present?
Yes Go to HF5.
No If CMDTCs were present, Go to HF4.
If no CMDTCs were present but there is an observable symptom, refer to the appropriate symptom
chart(s).
Are there any ODDTCs or CMDTCs present? If so, list them.
____________________________________________________________________________________________________________________________________________
6.
HF4 ANALYZE CMDTCs

It is recommended to diagnose ODDTCs before CMDTCs.
• Determine which codes are relevant to the symptom
Yes Go to HF6.
No Go to HF7.
Which module does the code originate from?
____________________________________________________________________________________________________________________________________________

7.
HF6 ANALYZE CODES FROM ONE MODULE

• If there is one DTC, follow the appropriate pinpoint test.
• If multiple DTCs are present, review pinpoint tests to identify a potential common cause. If there is a
potential common cause, diagnose DTCs related to this first.
• If there is no apparent common cause, begin diagnosis with the first relevant DTC.
No Refer to Circuit Testing Diagnostic Aid when potential wiring concern may exist. If cause still
cannot be found, Contact Technical Hotline with DTCs and symptom information
Based on the DTC you retrieved, what section of the Workshop Manual should you go to next?
____________________________________________________________________________________________________________________________________________
8. What test or section does the DTC chart refer you to next?
____________________________________________________________________________________________________________________________________________
9. What pinpoint test should you refer to for diagnosis?
____________________________________________________________________________________________________________________________________________
10. What does this pinpoint test diagnose?
____________________________________________________________________________________________________________________________________________
11. For the pinpoint test you are using review the diagnostic overview section. What are some of the diagnostic
prechecks?
____________________________________________________________________________________________________________________________________________

NOTE: All the customer IA keys need to be present when diagnosing the RKE system.
• PINPOINT TEST R : THE RKE TRANSMITTER IS INOPERATIVE (WITH IA )
12.
R1 CHECK FOR THE CORRECT IA KEY

• Check that the correct IA keys are used with the vehicle.
Are the correct IA keys present?
Yes Go to R2.
No The system cannot be tested without the correct IA keys. INFORM the customer the correct IA
keys must be present to proceed with diagnosis of the system.
Record your results.
13. How did you verify the correct IA keys were present?
____________________________________________________________________________________________________________________________________________
14.
R2 CHECK THE BUTTONS ON THE SUSPECT IA KEY

• Press the buttons on the IA key (twice for the liftgate release).
Do any of the functions operate?
Yes Go to Pinpoint Test S.
No Go to R3.

15.
R3 CHECK FOR COMMUNICATION WITH THE BCM AND RFA MODULE

• Using a scan tool, perform a network test.
Does the BCM and RFA module pass the network test?
Yes Go to R4.
No REFER to Section 41800 to diagnose the BCM or the RFA module not communicating with the
scan tool.
____________________________________________________________________________________________________________________________________________
16. Review the wiring schematic. What network(s) do the BCM and RFA communicate on? Name all of the
networks.
____________________________________________________________________________________________________________________________________________
17.
R4 CHECK FOR RFA MODULE DTCs

• Using a scan tool, perform the RFA module selftest.
Is DTC U201F:00, U201F:13 or U201F:87 present?
Yes Go to R10.
No Go to R5.
____________________________________________________________________________________________________________________________________________
18. When would this code set?
____________________________________________________________________________________________________________________________________________
19. Review the wiring schematic. What components or circuit(s) could potentially have a concern?
____________________________________________________________________________________________________________________________________________

20.
R10 CHECK FOR VOLTAGE TO THE RFR MODULE

• Ignition OFF.
• Disconnect: RFR Module C9026.
• Measure the voltage between:
Positive Lead Negative Lead

Pin Circuit Pin Circuit
C90263 SBP21 (GY/RD) — Ground
Is the voltage greater than 11 volts?

Yes Go to R12.
No VERIFY BCM fuse 81 (5A) is OK. If OK, Go to R11.
If not OK, REFER to the Wiring Diagrams manual to identify the possible causes of the circuit short.
____________________________________________________________________________________________________________________________________________
21. How do the modules involved with the concern communicate?
____________________________________________________________________________________________________________________________________________
22. In addition to the concern you found, what other components could cause similar symptoms?
____________________________________________________________________________________________________________________________________________

LESSON TWO WORKSTATION FOUR
WORKSTATION FOUR
Diagnosing A Key Fob Concern
SUMMARY: In this activity you will use the PC with a Scenario installed to diagnose a power liftgate inoperative
from key fobs concern.
DIRECTIONS: Complete Workstation Four at the BENCH/Scenario workstation. Open the Scenario and the
Service Information for this vehicle. Answer the following questions as you take this scenario.
Repair Order

Engine 3.5 L Trans 6 speed automatic Other
Customer Concern
Power liftgate inoperative with key fobs

. REPAIR HISTORY
No related history.

No related SSMs

No related TSBs
IMPORTANT NOTES:
____________________________________________________________________________________________________________________________________________

____________________________________________________________________________________________________________________________________________
3. What are some of the preliminary checks the Visual Inspection Chart directs you to do?
____________________________________________________________________________________________________________________________________________
____________________________________________________________________________________________________________________________________________
5. What section of the Workshop Manual did you go to for the concern? Be specific.
____________________________________________________________________________________________________________________________________________
6. What pinpoint test did you perform?
____________________________________________________________________________________________________________________________________________
7. What do the results of pinpoint test 1 indicate to you?
____________________________________________________________________________________________________________________________________________
____________________________________________________________________________________________________________________________________________
____________________________________________________________________________________________________________________________________________
10. What did your diagnosis lead you to?
____________________________________________________________________________________________________________________________________________

11. What section of the Workshop Manual did you find instructions on replacing the LTM?
____________________________________________________________________________________________________________________________________________
12. After replacing the LTM, are there any other procedures that must be performed?
____________________________________________________________________________________________________________________________________________
13. What is the final step in the repair process?
____________________________________________________________________________________________________________________________________________

NOTES

LESSON THREE
LESSON THREE

LESSON THREE
NOTES

LESSON THREE DEMONSTRATION
LESSON THREE
DEMONSTRATION

NOTES

Intermittent Diagnosis using IDS Oscilloscope
The IDS Oscilloscope

The IDS oscilloscope has three different setups that may be used. They are:
• Auto CAN
• Manual
• Manual with One Shot Trigger
All three use two channels to monitor the suspect network circuits. Each setup has advantages and disadvantages
Before you can use any of these setups you must connect the IDS to the vehicle. Once connected make the
following selections:
1. Choose the tool box tab.
2. Oscilloscope tools.
3. Oscilloscope.
4. Click the blue tick.
5. Follow the instructions for connecting the VMM to the IDS.

Auto CAN
Auto CAN traces for both data (+) and data () are taken simultaneously (2channel). While this is the easiest to set
up and can be used to monitor basic network operation, there are two reasons this may not be adequate. First, the
Auto CAN setup only shows the pattern, not the DC voltage. Second, depending on the length of the intermittent
fault, the concern may be difficult to see on the screen.
Make the following selections to set up the oscilloscope for Auto CAN:
1. Click on Channel 1.
2. Click on Auto.
3. Choose CAN (+).
4. Close Channel 1.
6. Click on Auto.
7. Choose CAN ().
8. Close Channel 2.
9. Click on the little red man to begin recording.

Manual mode
Due to the limitations of the Auto CAN set up, it is generally recommended to use the Manual setup so the scope
can be changed from AC to DC. Using the manual set up allows DC voltage to be determined, but requires more
setup time.
Make the following selections to set up the oscilloscope for Manual mode:
2. Click on Manual.
3. Choose Sense.
4. Choose Red Probe.
5. Choose Scale.
6. Choose 1v/ div.
7. Choose Coupling DC.
8. Filter, Invert and Display remain at default.
9. Close Channel 1.
11. Click on Manual.
12. Choose Sense.
13. Choose Black Probe.
14. Choose Scale.
15. Choose 1v/ div.
16. Choose Coupling DC.
17. Filter, Invert and Display remain at default.
18. Close Channel 2.
19. Click on Time Base.
20. Click on Scale.
21. Choose 20 µs/ div.
22. Close Time Base.
23. Click on the little red man to begin recording.

Manual with One Shot Trigger

One Shot Trigger can capture a quick, intermittent fault, but does not show a pattern until a predetermined target
is exceeded. This set up is used to capture an intermittent fault that does not occur often and occurs briefly. It
does require more set up time.
After completing the Manual mode set up, make the following selections to set up the oscilloscope for One Shot
Trigger:
1. Click on Trigger.
2. Set Source to Channel 1.
3. Click on Edge.
4. Select Rising or Falling.
Select Rising if you are trying to capture a voltage increase such as a short to voltage.
Select Falling if you are trying to capture a voltage decrease such as short to ground.
5. Click on Mode.
6. Choose One Shot.
7. Close Trigger.
At this point you will need to set the position of the trigger on the screen. In the lower right you need to select
the trigger button. You would then move to the upper left to move the vertical trigger position up or down. This
is accomplished by using the arrows. The double arrow moves it quickly and the single arrow moves it slowly.
8. Click on the little red man to begin recording

LESSON THREE WORKSTATIONS
LESSON THREE
WORKSTATIONS

LESSON THREE WORKSTATIONS
NOTES

LESSON THREE WORKSTATION ONE
WORKSTATION ONE
Diagnosing Intermittent Concerns
Repair Order
Year 2014 Model MKS

Customer Concern
While driving at times blind spot fault and cross traffic fault appear in the message center.

. REPAIR HISTORY
No related history.

No related SSMs

No related TSBs
IMPORTANT NOTES:
concerns.

• Follow the pinpoint test to diagnose this vehicle. In this situation there is no checklist completed by
the customer, you checked OASIS and performed a visual inspection. There was no information that
helped you with diagnosis during these first steps.

• Refer to Circuit Testing pinpoint test for detailed testing information.
• Perform pinpoint test INT1

Note: Verification that optional modules are on the vehicle can be done by visual inspection. Run OASIS and
access the window sticker or search HVBoM by the base part number.
Yes Go to INT2.
No If the module may be related to concern, refer to 41800 symptom chart and review appropriate
pinpoint test for items that can cause this intermittent concern (hard fault was present at the time
of this test but may not be present during pinpoint test steps). If the module is not related to
concern, Go to INT2.
1. What action would you take based on your results?
____________________________________________________________________________________________________________________________________________


• Record any reported code(s), including module and description. (The CMDTCs are listed below for you)
• Erase codes and rerun test. (The codes did not return.)
Were codes present?
No Go to INT22.
• Initial results of CMDTCs. The codes did not return after rerunning the test
FCIM: U0155:00
GPSM: U0140:00
IPC: U0424:00, U0533:00, U0534:00
____________________________________________________________________________________________________________________________________________
• Call your instructor to review current progress.


CMDTC codes that are erased and do not return indicate that fault is intermittent or that the module’s
predefined limits have not been exceeded. For example, some codes are only set with ignition off or after a set
amount of time has elapsed.
• Attempt to duplicate the concern using the details provided by the customer about when the concern
happens.
Yes Go to INT4.
No Go to INT23.
____________________________________________________________________________________________________________________________________________
INT4 PULL ALL CMDTCs AGAIN ANALYZE CODES

• Compare to previous codes to see what codes are the same.
Are relevant code(s) retrieved from one or more module(s) that are network related (missing messages,
invalid network data or lost communication)?
Yes If the CMDTCs are UCodes, for lost communication or missing information, Go to INT14.
No Go to INT5.
Record your results
FCIM: U0155:00
GPSM: U0140:00
IPC: U0424:00, U0533:00, U0534:00,
____________________________________________________________________________________________________________________________________________

5. Based on your results what network appears to have the concern? Why?
____________________________________________________________________________________________________________________________________________
INT14 ANALYZE U CODES

The root cause of intermittent network codes are usually caused by:
• an open or short in the twisted pair of communication wires for the associated network
• a high or low battery voltage
• a defective module
Note: Some network messages are shared between networks and therefore there may be codes in modules
from more than one network.
• Determine if all modules on a network are reporting intermittent lost communication. This would indicate
a sustained wiring or voltage concern. There can be situations where not all modules on a network report
lost communication. Modules only monitor the health of modules they depend on to implement their
feature. For example, the seat module does not need anything from the steering column module and will
not set a code if that module drops off the network. Also, depending on the length of time the fault is
present, some modules may not have had time to flag a concern. Also, a module’s tolerance to voltage
issues may vary. Lower or higher than normal voltages may cause some modules on a network to lose
communication before other modules.
Are multiple modules reporting intermittent lost communication or missing information?
Yes Go to INT15.
No Go to INT20.
____________________________________________________________________________________________________________________________________________

INT15 MONITOR VOLTAGE AT DLC

When diagnosing a suspected network wiring concern, a DMM or oscilloscope can be used to monitor voltage
at the DLC on the suspected network. Normal voltages would range between 0.5 and 4.5 volts, depending on
network messages being sent.
Is the voltage between 0.5 and 4 volts during fault?
Yes Go to INT16.
No If voltage is above 3.5 volts, attempt to locate intermittent short to power, 12 volts or VRef 5 volts.
If voltage is less than 1.5 volts and not 0 volts, attempt to locate intermittent short to ground.
If voltage is 0 volts, attempt to locate intermittent open.
• Perform step INT15 using the Auto CAN, Manual and One Shot modes of the oscilloscope on the IDS.
Also view the voltages using the DMM.
• Review the Workshop Manual section 418–00 Diagnosis and Testing Principles of Operation for
examples of oscilloscope patterns.
NOTE: If you are using a DMM to measure the voltage at the DLC. You will need to check each circuit
individually to ground.
7. What do your results indicate?
____________________________________________________________________________________________________________________________________________
• Call your instructor to review your results.

LESSON THREE WORKSTATION TWO
WORKSTATION TWO
SUMMARY: In this activity you will use the PC with a Scenario installed to diagnose an intermittent concern.
Multiple warning indicators illuminated in the instrument panel.
DIRECTIONS: Open the Scenario and the Service Information for this vehicle.
Repair Order
Year 2011 Model Explorer

Engine 3.5L Trans 6 speed auto Other
Customer Concern
Service Advance Trac , Collision Warning disabled, Terrain Management malfunction appear in
the message center intermittently. Customer also notes that the vehicle has a rough idle.
. REPAIR HISTORY
No related history.

No related SSMs

No related TSBs
IMPORTANT NOTES:
____________________________________________________________________________________________________________________________________________

____________________________________________________________________________________________________________________________________________
3. What are some of the preliminary checks that you should perform during a visual inspection?
____________________________________________________________________________________________________________________________________________
____________________________________________________________________________________________________________________________________________
5. What test did you perform next?
____________________________________________________________________________________________________________________________________________
6. What CMDTCs did you retrieve?
____________________________________________________________________________________________________________________________________________
7. Were you able to perform a pinpoint test? Why?
____________________________________________________________________________________________________________________________________________
8. What module did most of the CMDTCs refer to?
____________________________________________________________________________________________________________________________________________
9. While you were viewing the ABS PID recording, did you see anything that might lead to the cause of this
concern?
____________________________________________________________________________________________________________________________________________

10. Which module would be the next logical choice for monitoring PIDS?
____________________________________________________________________________________________________________________________________________
11. While you were viewing the PCM PID recording, did see anything that might lead to cause of this concern? If
Yes what was it?
____________________________________________________________________________________________________________________________________________
____________________________________________________________________________________________________________________________________________
____________________________________________________________________________________________________________________________________________

NOTES

LESSON THREE WORKSTATION THREE
WORKSTATION THREE
Repair Order
Year 2013 Model Escape

Customer Concern
Intermittently, left front power window is inoperative

. REPAIR HISTORY
No related history.

No related SSMs

No related TSBs
IMPORTANT NOTES:
concerns.

• Follow the pinpoint test to diagnose this vehicle. In this situation there is no checklist completed by
the customer, you checked OASIS and performed a visual inspection. There was no information that
helped you with diagnosis during these first steps.
1.

• Refer to Circuit Testing pinpoint test for detailed testing information
Were you able to duplicate the condition?
____________________________________________________________________________________________________________________________________________
2. What symptoms did you observe?
____________________________________________________________________________________________________________________________________________

3.

Note: Verification that optional modules are on the vehicle can be done by visual inspection, run OASIS and
access window sticker, or search HVBoM by base part number.
Yes Go to INT2.
No If the module may be related to concern, refer to 41800 Symptom Chart and review appropriate
pinpoint test for items that can cause this intermittent concern (hard fault was present at the time
of this test but may not be present during pinpoint test steps). If the module is not related to
concern, Go to INT2.
Does the network test pass or fail?
____________________________________________________________________________________________________________________________________________

4.

• Record any reported code(s), including module and description.
Were codes present?
No Go to INT22.
Record your results
CMDTCs – DDM B1087:88 U0201:87 U2013.

ODDTCs – DDM B1087:88.
Do any modules have OnDemand DTCs (ODDTCs)?
____________________________________________________________________________________________________________________________________________
5. What step should you perform next?
____________________________________________________________________________________________________________________________________________
6. What section in the Workshop Manual would you go to for more information about power windows?
____________________________________________________________________________________________________________________________________________
____________________________________________________________________________________________________________________________________________

____________________________________________________________________________________________________________________________________________
9. In the diagnostic overview section of this pinpoint test, what wiring diagram cells are you referred to?
____________________________________________________________________________________________________________________________________________
10. How does the Driver Door Module (DDM) communicate with the Driver Rear Door Module (DRDM)?
____________________________________________________________________________________________________________________________________________
11. What kind of information is contained in this dedicated LIN circuit?
____________________________________________________________________________________________________________________________________________
12. If the LIN circuit for the DDM was to become open or shorted what symptoms might be observed?
____________________________________________________________________________________________________________________________________________

13.
CHECK THE OPERATION OF THE LEFT REAR AND RIGHT REAR POWER WINDOWS FROM
THE MASTER WINDOW CONTROL SWITCH
• Ignition ON.
• Operate the left rear and right rear power windows from the master window control switch.
Do the power windows operate on both sides?
Yes The system is operating normally at this time. The DTC may have been set due to high network
traffic or an intermittent fault condition.
No If a DTC is set in the DDM , Go to W2.
If a DTC is set in the PDM , Go to W3.
What are the results of this pinpoint test?
No, both rear windows do not operate at times.
What step should you perform next?
____________________________________________________________________________________________________________________________________________
14.
ISOLATE THE MASTER WINDOW CONTROL SWITCH

• Ignition OFF.
• Disconnect: Master Window Control Switch C535
• Using a scan tool, clear the DTCs and repeat the DDM selftest.
• Ignition ON.
Is DTC B1087:83, B1087:86 or B1087:88 retrieved again?
Yes Go to W3
No INSTALL a new front window control switch. REFER to Section 50111B.
Locate the LIN circuit in connector C535. Using a DMM measure the voltage on the LIN circuit.
Record your results below
____________________________________________________________________________________________________________________________________________

15. Based on your results what type of fault do you suspect is in the LIN circuit?
____________________________________________________________________________________________________________________________________________

NOTES

LESSON THREE WORKSTATION FOUR
WORKSTATION FOUR
SUMMARY: In this activity you will use the PC with a Scenario installed to diagnose a intermittent concern.
All instrument panel warning indicators illuminated.
DIRECTIONS: Open the Scenario and the Service Information for this vehicle.
Repair Order

Engine 3.5L Trans 6 speed auto Other
Customer Concern
All warning lights on the cluster illuminate. Tach and speed drop to zero.

. REPAIR HISTORY
The SJB and IPC been recently replaced at another dealer.

No related SSMs

No related TSBs
IMPORTANT NOTES:
____________________________________________________________________________________________________________________________________________

____________________________________________________________________________________________________________________________________________
3. What are some of the preliminary checks that you should perform during a visual inspection?
____________________________________________________________________________________________________________________________________________
4. Did you see anything in the OASIS report related to the concern? If yes, what is it?
____________________________________________________________________________________________________________________________________________
____________________________________________________________________________________________________________________________________________
6. What test did you perform next?
____________________________________________________________________________________________________________________________________________
7. What CMDTCs did you retrieve?
____________________________________________________________________________________________________________________________________________
8. What were most of the modules reporting?
____________________________________________________________________________________________________________________________________________
9. Which network appears to have the intermittent concern?
____________________________________________________________________________________________________________________________________________
10. Name the modules that are reporting Loss of Communication with the SJB on page one of Cell 14.
____________________________________________________________________________________________________________________________________________

11. Name the modules that are reporting Loss of Communication with the SJB on page two of Cell 14.
____________________________________________________________________________________________________________________________________________
12. Name the modules that are reporting Loss of Communication with the SJB on page three of Cell 14.
Note: The vehicle is not equipped with dual climate controlled seats or THX audio.
____________________________________________________________________________________________________________________________________________
____________________________________________________________________________________________________________________________________________
____________________________________________________________________________________________________________________________________________

NOTES

APPENDIX
STUDENT GUIDE
APPENDIX
Advanced Electronics Appendix 1 Version 2

APPENDIX
NOTES

APPENDIX
Acronyms List
• 4X4 — Four Wheel Drive Module
• ABS — AntiLock Brake System
• ACM — Audio Front Control Module
• APIM — Accessory Protocol Interface Module
• ATCM — All Terrain Control Module
• BCM — Body Control Module
• CCM — CruiseControl Module
• CAN — Controller Area Network
• CIP — Consumer Interface Processor
• CMDTC — Continuous Memory Diagnostic Trouble Code
• DCSM — Dual Climate Controlled Seat Module
• DDM — Driver Door Module
• DLC — Data Link Connector
• DMM — Digital Multimeter
• DRDM — Driver Rear Door Module
• DSM — Driver Seat Module
• DSP — Digital Signal Processing
• DTC — Diagnostic Trouble Code
• EATC — Electronic Automatic Temperature Control
• ECM — Engine Control Module
• EMTC — Electronic Manual Temperature Control
• FCDIM — Front Control/Display Interface Module
• FCIM — Front Controls Interface Module
• FDIM — Front Display Interface Module
• FLM — Front Lighting Control Module
• GEM — Generic Electronic Module
• GPS — Global Positioning System
• GPSM — Global Positioning System Module
• HCM — Headlamp Control Module
• HCM2 — Headlamp Control Module 2
• HCU — Hydraulic Control Unit
• HSCAN — High Speed Controller Area Network
• HSWM — Heated Steering Wheel Module
• HUD — Head Up Display
• HVAC — Heating Ventilation Air Conditioning
• ICAN — Infotainment Controller Area Network
• IA— Intelligent Access

APPENDIX
• ILCM — Interior Lighting Control Module

• IPC — Instrument Panel Cluster
• IPMA — Image Processing Module A
• IPMB — Image Processing Module B
• LIN — Local Interconnect Network also referred to as to as Kline
• LTM — Liftgate Trunk Module
• MC — Message Center
• MSCAN — Medium Speed Controller Area Network
• OASIS — OnLine Automotive Service Information System
• OCSM — Occupant Classification System Module
• ODDTC — On Demand Diagnostic Trouble Code
• PAM — Parking Aid Module
• PATS — Passive AntiTheft System
• PCM — Powertrain Control Module
• PCSM — Passenger Climate Controlled Seat Module
• PDM — Passenger Door Module
• PID — Parameter Identification
• PMI — Programmable Module Installation
• PRDM — Passenger Rear Door Module
• PSCM — Power Steering Control Module
• RCM — Restraints Control Module
• RETM — Rear Entertainment Module
• RFA — Remote Function Actuator
• RFR — Remote Functions Receiver
• RKE — Remote Keyless Entry
• RVC — Rear Video Camera
• SASM — Steering Angle Sensor Module
• SCCM — Steering Column Control Module
• SJB — Smart Junction Box
• SRS — Supplemental Restraint System
• TBC — Trailer Brake Control
• TCCM — Transfer Case Control Module
• TCM — Transmission Control Module
• TPM — Tire Pressure Monitor Module
• TPMS — Tire Pressure Monitoring System
• USB — Universal Serial Bus
• VCM — Vehicle Communication Module
• VIP — Vehicle Interface Processor

APPENDIX

APPENDIX

APPENDIX

APPENDIX

APPENDIX

APPENDIX

APPENDIX

APPENDIX

APPENDIX
Principles of Operation
Both the High Speed Controller Area Network (HSCAN) and the Medium Speed Controller Area Network
(MSCAN) use an unshielded twistedpair cable of data (+) and data () circuits. The HSCAN operates at a
maximum data transfer speed of 500 Kbps and is designed for real time information transfer and control. The
MSCAN operates at a maximum data transfer speed of 125 Kbps for bus messages and is designed for general
information transfer.
Controller Area Network (CAN) Fault Tolerance

NOTE: The oscilloscope traces below are from the Integrated Diagnostic System (IDS) oscilloscope taken using
the IDS preconfigured Controller Area Network (CAN) settings. The traces are for both data (+) and data () taken
simultaneously (2channel) at a sample rate of 1 megasample per second (1MS/s) or greater.
Traces below are viewed at 500mV per division (vertical axis) and 20 microseconds (20μs) per division (horizontal
axis). Readings taken with a different oscilloscope vary from those shown. Compare any suspect readings to
a known good vehicle.
Normal CAN Operation
The data (+) and data () circuits are each regulated to approximately 2.5 volts during neutral or rested network
traffic. As messages are sent on the data (+) circuit, voltage is increased by approximately 1.0 volt. Inversely, the
data () circuit is reduced by approximately 1.0 volt when a message is sent.
Successful communication of a message can usually be identified by the slight spike at the end of a message
transmission. Any signals that are significantly different than the normal CAN waveform may cause network DTCs
(Ucodes) to set or may cause a complete network outage.

APPENDIX
CAN Circuits Shorted Together
In the event that the data (+) and data () circuits become shorted together, the signal stays at base voltage (2.5V)
continuously and all communication capabilities are lost.
CAN (+) Circuit Shorted To Ground
In the event that the data (+) circuit becomes shorted to ground, both the data (+) and data () circuits are pulled
low (0V) and all communication capabilities are lost.

APPENDIX
CAN () Circuit Shorted To Ground
In the event that the data () circuit becomes shorted to ground, the data () circuit is pulled low (0V) and the data
(+) circuit reaches nearnormal peak voltage (3.0V) during communication but falls to 0V instead of normal base
voltage (2.5V). Communication may continue but at a degraded level.
CAN (+) Circuit Shorted To Battery Voltage
In the event that the data (+) circuit becomes shorted to battery voltage, the data (+) circuit is pulled high (12V) and
the data () circuit falls to abnormally high voltage (above 5V) during communication and reaches battery voltage
(12V) for peak voltage. Communication may continue but at a degraded level.

APPENDIX
CAN () Circuit Shorted To Battery Voltage
In the event that the data () circuit becomes shorted to battery voltage, both the data (+) and data () circuits are
pulled high (12V) and all communication capabilities are lost.
CAN Circuit Signal Corruption
Rhythmic oscillations, inductive spikes or random interference can disrupt the network communications. The
corruption signal source may be outside electrical interference such as motors or solenoids or internal interference
generated from a module on the network. In some cases, an open in either the data (+) or data () circuit to a network
module may cause the module to emit interference on the one circuit which is still connected. The trace shown is an
example of a "sawtooth" pattern transmitted from a module with one open network circuit.
Other corruptions may be present when a module is intermittently powered up and down. The module on power up
may initiate communication out of sync with other modules on the network causing momentary communication
outages.

APPENDIX
Intelligent Access System Diagram 2013 Escape

Push Button Start

APPENDIX
NOTES

APPENDIX
Intelligent Access System Diagram 2013 Escape

Intelligent Access Door Locks

APPENDIX
NOTES

APPENDIX

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Advanced Electronics

NOTE, NOTICE, CAUTION AND WARNING

Copyright © 2013 Ford Motor Company Produced and Coordinated by

Advanced Electronics Intro ­ 1 Version 2

Advanced Electronics Intro ­ 2 Version 2

Advanced Electronics 1­1 Version 2

Advanced Electronics 1­2 Version 2

Advanced Electronics 1­3 Version 2

DIRECTIONS: Answer the following review questions.

2. What module is the main module used for the IA function?

6. The IA key is activated by a low frequency signal sent by the;

Advanced Electronics 1­4 Version 2

Advanced Electronics 1­5 Version 2

Advanced Electronics 1­6 Version 2

Advanced Electronics 1­7 Version 2

Advanced Electronics 1­8 Version 2

Advanced Electronics 1­9 Version 2

Advanced Electronics 1 ­ 10 Version 2

Intelligent Access (IA) Logic and Power Flow ­ Power Locks

Door Intelligent Access (IA) summary

Advanced Electronics 1 ­ 11 Version 2

Push Button Start Summary

Advanced Electronics 1 ­ 12 Version 2

Passive Entry/Passive Start (PEPS) Enhancements

Advanced Electronics 1 ­ 13 Version 2

Automatic Engine Idle Shutdown Preconditions

Advanced Electronics 1 ­ 14 Version 2

Software Upgrades and Module Reprogramming

Types of module programming:

Advanced Electronics 1 ­ 15 Version 2

Module Programming and Reprogramming

Advanced Electronics 1 ­ 16 Version 2

Recovering a PCM/SJB when programming has resulted in a blanked module:

Advanced Electronics 1 ­ 17 Version 2

Components that may need conﬁguration after installation

Advanced Electronics 1 ­ 18 Version 2

Advanced Electronics 1 ­ 19 Version 2

Advanced Electronics 1 ­ 20 Version 2

2. What is the function of the passive start antennas?

Advanced Electronics 1 ­ 21 Version 2

Advanced Electronics 1 ­ 22 Version 2

Advanced Electronics 1 ­ 23 Version 2

Advanced Electronics 1 ­ 24 Version 2

SUMMARY: In this activity you will reprogram a PCM.

3. A wireless VCM is recommended during any type of module programming.

Advanced Electronics 1 ­ 25 Version 2

8. When should you reprogram a module?

Advanced Electronics 1 ­ 26 Version 2

Advanced Electronics 1 ­ 27 Version 2

Advanced Electronics 1 ­ 28 Version 2

1. When is APIM programming required?

3. What are the 3 methods of software installation?

5. After performing a Full Flash what must be reinstalled?

Advanced Electronics 1 ­ 29 Version 2

6. What are the advantages of a Service Pack over a Full Flash?

8. Vehicle Interface Processor (VIP) programming is selectable.

9. The IDS program must be closed to update the APIM.

Advanced Electronics 1 ­ 30 Version 2

15. What is the next step in the process?

16. What is the ﬁnal step in the APIM programming process?

• Workstation is complete. Return it to its original condition.

Advanced Electronics 1 ­ 31 Version 2

Advanced Electronics 1 ­ 32 Version 2

Advanced Electronics Intro 1 Version 2

Advanced Electronics Intro 2 Version 2

Advanced Electronics 11 Version 2

Advanced Electronics 12 Version 2

Advanced Electronics 13 Version 2

Advanced Electronics 14 Version 2

Advanced Electronics 15 Version 2

Advanced Electronics 16 Version 2

Advanced Electronics 17 Version 2

Advanced Electronics 18 Version 2

Advanced Electronics 19 Version 2

Advanced Electronics 1 10 Version 2

Intelligent Access (IA) Logic and Power Flow Power Locks

Advanced Electronics 1 11 Version 2

Advanced Electronics 1 12 Version 2

Advanced Electronics 1 13 Version 2

Advanced Electronics 1 14 Version 2

Advanced Electronics 1 15 Version 2

Advanced Electronics 1 16 Version 2

Advanced Electronics 1 17 Version 2

Advanced Electronics 1 18 Version 2

Advanced Electronics 1 19 Version 2

Advanced Electronics 1 20 Version 2

Advanced Electronics 1 21 Version 2

Advanced Electronics 1 22 Version 2

Advanced Electronics 1 23 Version 2

Advanced Electronics 1 24 Version 2

Advanced Electronics 1 25 Version 2

Advanced Electronics 1 26 Version 2

Advanced Electronics 1 27 Version 2

Advanced Electronics 1 28 Version 2

Advanced Electronics 1 29 Version 2

Advanced Electronics 1 30 Version 2

Advanced Electronics 1 31 Version 2

Advanced Electronics 1 32 Version 2

Advanced Electronics 1 33 Version 2

Advanced Electronics 1 34 Version 2

Advanced Electronics 1 35 Version 2

Advanced Electronics 1 36 Version 2

Advanced Electronics 21 Version 2

Advanced Electronics 22 Version 2

Advanced Electronics 23 Version 2

Advanced Electronics 24 Version 2

Advanced Electronics 25 Version 2

HF3 RUN ONDEMAND SELF TEST OF MODULE BASED ON SYMPTOM

Advanced Electronics 26 Version 2

Advanced Electronics 27 Version 2

Advanced Electronics 28 Version 2

Advanced Electronics 29 Version 2

Advanced Electronics 2 10 Version 2

Advanced Electronics 2 11 Version 2

Advanced Electronics 2 12 Version 2

Advanced Electronics 2 13 Version 2

INT21 CHECK FOR OPEN IN CAN + OR CAN TO MODULE

Advanced Electronics 2 14 Version 2

Advanced Electronics 2 15 Version 2

Advanced Electronics 2 16 Version 2

Advanced Electronics 2 17 Version 2

Advanced Electronics 2 18 Version 2

Advanced Electronics 2 19 Version 2