CASSANDRA BOOE, RHIT, CCA

3205 Delicado Dr. Roswell, NM 88201 | (806) 678-4922 | booecd@mail.uc.edu

PROFESSIONAL SUMMARY

RHIT (Registered Health Information Technician), CCA (Certified Coding Associate) and Certified Medical
Biller with over 4 years’ experience in Health Information Management practices. Extensive knowledge
in Medicare, Medicaid, Commercial, Workers Comp, and patient portion billing. Experienced in
following Federal and state rules and regulations as they apply to healthcare.

SKILLS

 Remote radiology coding  Extremely successful in writing effective

 3M and EPIC
 ICD-10 , CPT, and HCPCS Coding
 Extensive knowledge with Medicare,
Medicaid, commercial and private
insurance payers
 Software implementation
 Experience working with Federal and
state regulations, policies, and
procedures as they relate to healthcare
 Creating spreadsheets to organize data
and show trends
 Revenue Cycle Management
appeal letters
 Close attention to detail
 Ability to communicate with clinicians
to ensure records/notes are received on
time for billing and documentation
requirements
 Tracking orders and documentation
that has been sent to other facilities
 Excellent communication skills with
many different professionals including,
physicians, nurses, PT, OT, ST, and
social workers

EDUCATION

Associate of Applied Science: Health Information Technology

University of Cincinnati, Clermont – Batavia, OH
Registered Health Information Technology (RHIT)
Certified Coding Associate (CCA)
Certified Medical Biller
Work History

Remote Associate Coder, 11/13/17 – Current

HIMagine Solutions
 Code an average of 39 radiology charts per hour
 Maintain 95% accuracy
 Use 3M Coding and Reimbursement System on a daily basis
 Use EPIC system to search through health records

Medical Billing Specialist, 06/2015 – Current

Frontier Medical Homecare – Roswell, NM
 Submit electronic/paper claims documentation for timely filing
 Identify and resolve any inconsistencies and discrepancies in medical documentation
 Verify correct coding on outgoing claims
 Create the monthly AR list for all payers
 Track orders that have been sent to providers for review and signature
 Follow up with clinicians on a regular basis to ensure notes are turned in within the deadline for
billing and documentation requirements
 Write successful appeal letters for claim denials
  Aggressively pursue claim denials and/or appeals
 Work with payers to create single case agreements with the facility
 Post payments for all payers
 Evaluate and verify benefits and eligibility
 Participated in implementing a new software system for the company
 Assist clinicians in using new software, iPads, and help resolve technical issues
 Super user of new software system
 Create spreadsheets to organize data and identify trends
 Assign user roles to clinicians and staff
 Carry out release of information requests
 Assist in the maintenance of medical charts (filing, consent forms, lab results, Op Reports, home
care forms)
 Maintain strict patient and provider confidentiality

Medical Billing Specialist and Intake Rep, 12/2013 – 05/2015

National Home Health Care – Amarillo, TX
• Managed the Medicaid and Patient Portion of the billing department
• Correctly assigned ICD-9 and HCPCS codes
• Followed up on orders and documentation for physician signatures
• Processed insurance claims and aggressively pursued appeals
• Wrote effective appeal letters
• Worked A/R lists to stay up to date with claims
• Verified patients’ eligibility and claims status with insurance agencies
• Accurately posted claim payments
• Evaluated patients’ financial status and established appropriate payment plans
• Maintained strict patient/provider confidentiality

Retail Wireless Consultant, 02/2013 – 11/2013

Sprint – Amarillo, TX
• Explained complicated billing and wireless equipment to customers
• Built rapport with customers to find the best plan and services to fit their needs
• Practiced problem-solving skills and attention to detail

Retail Wireless Consultant, 03/2009 – 11/2012

US Cellular, Wichita Falls, TX
• Organized and presented proposals to small business clients
• Maintained professionalism and positive attitude in very stressful situations
• Explained complicated billing and wireless equipment to customers
• Practiced effective leadership and teamwork skills