European Union's Neighbourhood Programme for Republic of Moldova

EXPORT PROCEDURES
FOR MOLDOVAN AGRI-FOOD
PRODUCTION TO EU MARKETS
January, 2017

sequa gGmbH

Partner of German Business

This project is funded This project is implemented by

by the European Union a GFA Consulting Group - led Consortium
 EXPORT PROCEDURES
FOR MOLDOVAN AGRI-FOOD
PRODUCTION TO EU MARKETS
January, 2017

The views expressed in this publication do not

necessarily reflect the views of the European Union.

Chisinau
 Preface

In June 27, 2014, the European Union and the Republic of Moldova have signed the Association
Agreement which, as of September 01, 2014, has a provisional application. It introduced a
preferential trade regime - Deep and Comprehensive Free Trade Agreement (DCFTA) between the
Republic Moldova and the European Union.
To support Moldova in the implementation of the Deep and Comprehensive Free Trade
Agreement, the European Union comes with consistent advisory and financial support for: (i) state
institutions, necessary for the adoption of appropriate sectoral policies and strengthening of
institutional capacity, (ii) national business environment and advancing the necessary level to
increase the quality and competitiveness of products and services in domestic and foreign
markets, and (iii) citizens, to ensure access to safe, diverse and international quality standards.
Building upon these opportunities, in September 2015, the European Union through the EU
Delegation in Moldova and the Ministry of Economy launched the project "Technical Assistance for
the DCFTA implementation" (DCFTA TA Project). The project aims to support the Moldovan
Government in promoting sustainable and inclusive growth, as well as strengthening and improving
democratic and economic governance through technical assistance services, supporting capacity
building and institutional development in the field of quality infrastructure (metrology, conformity
assessment, testing and international cooperation, including recognition), market surveillance
(industrial and non-industrial products and services) development and diversification of conditions
and opportunities for domestic and foreign markets of Moldova. The project also assists the
Government, especially the Ministry of Economy, institutions and subordinated agencies in
developing and implementing a wide range of programs to promote public awareness on the
benefits of DCFTA, for business, regional governments and citizens of Moldova.
The Free Trade Agreement had been enacted in relations between Moldova and the EU since 1
September 2014, and within 2 years from the time of application, the Republic of Moldova had
exported to the Community market a range of products and goods worth over 2 billion euros. In the
structure of RM exports to the EU, the top position, approx. 65% of all exported goods, are
manufactured goods, and the second position are agricultural and food products with approx. 32%. It
is worth mentioning that in the last two years, the agricultural and agro-industrial products has
substantially increased the exports rates to the EU (approx. 30-35%), particularly cereals and
derivatives thereof, fruit, seeds of culture oilseeds, vegetable oils and drink products.
Bilateral economic relations with all 28 EU countries have intensified, with major progress for
agriproducts exports with major European partners as Romania, Italy, UK, Germany, France and
Poland. During 2015 - the first year of the DCFTA implementation - the EU Member States have
come with direct investments in Moldova's economy valued over 215.5 mil. Euro.
In order to harmonize the national standardization system with the EU’s, approx. 8,500 European /
international standards have been adopted. Consecutively, during 2014-2016, though overdue,
11,400 Moldovan legal conflicts with European standards were cancelled. Thereby being created
premise for adoption and more efficient compliance with the international quality and safety
standards by economic operators in Moldova.
In this context, the DCFTA TA Project comes to support potential exporters by clearly explaining the
steps and procedures necessary to carry out exports of agricultural products from Moldova to the
European Union markets. Thus, potential exporters may be aware that the export is not a
complicated procedure if you have competitive products which are safe and comply with EU
requirements, and penetration of new markets and implementing export business adds value and
enables the diversification of outlets. More courage, less risk and more opportunities and
possibilities.

DCFTA TA Project Team Leader,

Philip Santens
 LIST OF ABBREVIATIONS
AA Association Agreement between Moldova and the European Union
ABM Moldovan Banks Association
AEM – Trans Customs Brokers and Expeditors Association of Moldova
AEO Authorised economic operator
AEOC AEO certificate for customs simplifications
AEOF AEO certificate for customs simplifications / security and safety
AEOS AEO certificate for security and safety
AITA International Association of Auto Transporters
ANSA National Agency for Food Safety
APV Post Clearance Audit
ATP Autonomous Trade Preferences with the EU
BIS Border Inspection Station
CAB Conformity assessment bodies
CCI Chamber of Commerce and Industry of Moldova
CEFTA Central European Free Trade Agreement
CMR Waybill
CUIIO-OCPO Certificate of assigning a statistical code
CVED Common Veterinary Entry Document
DCFTA Deep and Comprehensive Free Trade Agreement
DCFTA Deep and Comprehensive Free Trade Agreement
DRSA Rayonal / Municipal Department for Food Safety
EC European Commission
ENS The Entry Summary Declaration in the European Union
EORI Economic Operator recorded and identified in the European Union
EU European Union
Export Helpdesk Export Support Service of the EU
EXS Exit Summary Declaration in the European Union
FIATA Certificate Certificate of international shipment and transport of goods
GD Government Decision
GlobalGAP Good Agricultural Practices GAP
GSP Generalized Preference System
GTIN Global Trade Item Number
ITPI International Technical Inspection Certificate
MIEPO Organization for Investment and Export Promotion in Moldova
MOLDAC National Accreditation Centre of Moldova
PI RCVD Public Institution Republican Centre for Veterinary Diagnosis
RM Republic of Moldova
SAD Single Administrative Document in EU
SIIV ASYCUDA World Integrated Customs Information System ASYCUDA World
SRC State Registration Chamber
TA DCFTA Technical Assistance for the DCFTA implementation Project
TIR TIR Carnet
USD United States Dollar
VAT Value Added Tax

3
 Guide: EXPORT PROCEDURES FOR MOLDOVAN AGRI-FOOD PRODUCTION TO EU MARKETS

Contents
I. ACTIONS PRIOR TO EXPORTS IN THE EUROPEAN UNION 7
1.1. What kind of information the Export Support Service provides (Export Helpdesk)?: 7
1.2. How to contact the Export Support Service (Export Helpdesk)?: 7
1.3. How can be found the tariff code of the product to be exported? 9
1.4. How can be found the tariff and import restrictions on a certain product in the EU? 9
1.5. What regulations are applicable to food safety on the exported product? 10
1.6. What information the buyer requires for the product? 10
1.7. What kind of packaging and labelling of the product is applied? 11
1.8. What are the packaging requirements for product transportation? 11
1.9. What documents are required for the export of agrifood products in the EU? 12
1.10. What are the modalities of delivery-receipt of goods, to be specified in the contract in
accordance with INCOTERMS 2010? 12
1.11. Who makes the export offer and who communicates it to the importer? 14

II. CATEGORIES OF CLIENTS INVOLVED IN IMPORT-EXPORT PROCEDURES 15

2.1. Exporter 15
2.2. Importer 15
2.3. Conformity assessment bodies (CABs) for food products 15
2.4. The national regulatory authority for food safety control 15
2.5. Customs Service 16
2.6. Customs Brokers 16
2.7. The Carriers 16
2.8. The Shipper 16
2.9. Commercial Banks 17
2.10. Organizations supporting and promoting exports and Specialised Chain Associations17

III. PRE-CUSTOMS PROCEDURES FOR EXPORT TO THE EUROPEAN UNION 18

3.1. What documents are necessary to prepare and what is the procedure for registration
as an exporter at the Customs Service? 18
3.2. If being registered as exporter at Customs Service, which are further procedures for
declaring goods and submitting them to export duty? 18
3.3. How to obtain a digital signature for electronic clearance operations of goods ? 19
3.4. Preparing documents relating to cargo 19
3.4.1. Who prepares the export-import contract and what it provides for? 19
3.4.2. What is a Commercial Invoice? 20
3.4.3. What is the Packing List? 20
3.5. Identification of transport company and preparing transportation contract 20
3.5.1. How can be identified the transport & shipping companies for cargo
transportation? 20
3.5.2. What are the steps in contracting carrier-shipping company and which
documents have to be asked for the transport unit? 21
3.5.3. What includes and how to complete the Waybill (CMR)? 21
3.5.4. What is the TIR Carnet and how it facilitates at border crossings? 21
3.5.5. Who conclude cargo insurance contract (CARGO) during transportation? 22

4
 3.5.6. What documents must be on board the transport for export in EU? 22

3.6. Preparation of mandatory and optional certificates for goods 23

3.6.1. What are the procedures of issuing the Certificate on movement of goods EUR.1,
Certificate of transport EUR.1 and Certificate of Origin Form A? 23
3.6.2. What is the Certificate of conformity and where it can be obtained? 24
3.6.3. What are the procedures of issuing a Phytosanitary Certificate and the Certificate
of Safety for the export of plant products in the EU? 25
3.6.4. What are the procedures of issuing veterinary certificate and other permissive
documents for the export of animal products to the EU? 27
3.6.5. How to obtain and what is the Common Veterinary Entry Document (CVED) for
export of animal products to the EU? 28

IV. CUSTOMS EXPORT TRANSACTIONS IN THE EUROPEAN UNION 29

4.1. What is the Customs Declaration and who is the declarant? 29
4.2. Who is preparing the customs declaration? 29
4.3. What kind of services the customs broker can provide in customs operations? 30
4.4. What are the deadlines and the place where the customs declaration must be
submitted? 30
4.5. How to complete the customs declaration? 30
4.6. What documents are required and what is the procedure in annexing documents to
the electronic customs declaration for exports? 30
4.7. What completes the procedure of submitting and signing electronic customs
declaration? 31
4.8. How can be obtained the registration number of the SIIV ASYCUDA World? 31
4.9. When the customs declaration is considered received by the Customs Authority? 31
4.10. Where and what kind of confirmations can be received from Customs Service? 31
4.11. How much time is necessary to achieve export after submission of electronic customs
export declaration? 32
4.12. How to learn what control corridor was distributed by SIIV ASYCUDA World for
customs declaration? 32
4.13. How and where can be controlled the exported goods under electronic customs
declaration? 33
4.14. Where and when the seal can be applied? 33
4.15. How to calculate the export duties for goods and means of transport declared and
duties paid for customs procedures in the electronic export process? 33
4.16. Authorized economic operator (AEO) and how an exporter can benefit from this
service? 34
4.16.1. What is an authorized economic operator (AEO)? 34
4.16.2. What are the benefits of AEO? 34
4.16.3. Who can apply for AEO status and what type of documents are issued to them?34
4.16.4. How to obtain the AEO status? 35

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V. POST-CUSTOMS PROCEDURES AFTER EXPORT TO THE EUROPEAN UNION 37
5.1. What are the procedures for goods delivery to the importer after exiting the
customs? 37
5.2. How to notify the Importer about the delivery of goods? 37
5.3. What is the procedure for confirming the arrival and actual transfer of goods to
Importer? 37
5.4. What are the rules of payment the export transactions to EU? 38
5.5. How shall be monitored the receipts for delivered goods and what tax obligations are
applicable to the repatriation of funds from external economic transactions? 39
5.6. How to recover the Value Added Tax (VAT) related to export? 39
5.7. What is the Post Clearance Audit (APV), who aims at and why it is necessary? 40
5.8. Why Post Clearance Audit is required (APV)? 40
5.9. What documents are necessary for Post Clearance Audit (APV)? 41
5.10. How the Post Clearance Audit is conducted (APV) and whom to address questions? 41

VI. SERVICE PROVIDERS IN FACILITATING EXPORT OF AGRO-FOOD PRODUCTS FROM

MOLDOVA TO THE EUROPEAN UNION MARKETS 42
VII. MEDIA SOURCES AND LITERATURE 43

ANNEXES

VIII. Annex 1. PowerPoint presentation: "Procedures for export of Moldovan agrifood

production to EU markets”. 45
IX. Annex 2. PowerPoint presentation: "Procedures for export of Moldovan agrifood
production to CIS markets”. 55

NOTE: The information on export procedures for agricultural production from Moldova to the
European Union markets, reproduced in this guide, is presented in accordance with the situation
and procedures of December 2016. Any other changes in information, documents and procedures
remain to be checked by the potential Exporters at the official websites of the Moldovan Customs
Service (http://customs.gov.md/ro/content/mediul-de-afaceri) or at export support service of the
European Union (Export Helpdesk, Web source. http://exporthelp.europa.eu/thdapp/index.htm) on
the date of preparation of documents and when initiating actual export procedures.

The information presented in this guide are described either in the form of answers to the most
frequently asked questions, or describing the successive steps of implementing the actions on
compliance with customs regulations. During the physical process of issuing permissive
documents, the execution of customs operations and customs clearance, the Exporter may
encounter unknown situations, in which case, we suggest contacting the Call Centre of the
Customs Service of Moldova (CALL CENTRE): Tel: +373(22) 57-41-11 or send a message to Email:
call-center@customs.gov.md.

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I. ACTIONS PRIOR TO EXPORTS IN THE EUROPEAN UNION
The European Union is the largest market in the world, which includes 28 member countries, with
over 500 million consumers and Gross Domestic Product of over 14 702 100 000 000 euro, and
which is easy to explore by seeking the help of the Export Support Service (Export Helpdesk, web
source. http://exporthelp.europa.eu/thdapp/index.htm). Export Support Service is an universal
source of information for accessing these markets. The Export Support Service provides
information on tariffs, requirements, preferential
agreements and import quotas applicable in the
EU, as well as statistics that have a major impact
on businesses - potential exporters from
countries that develop trade relations with the
28 EU member-States.
The Export Support Service can provide useful
practical information about the European Union
and can help the exporter to better understand
the EU policies, laws and activities. For additional
information, the exporter may ask questions by
email or phone, if have not found an answer to
the information sought.
1.1. What kind of information the Export
Support Service provides (Export Helpdesk)?:
• general information about the EU in any of the 23 official EU languages;
• practical information on topics including specialized support services to carry out exports
to the EU;
• useful links to various additional sources of information
Prompt responses to requests for specific information sent by businesses and especially by
exporters:
• How can a product cross the EU borders? By offering a complete list of requirements that
the product must meet in order to enter the EU market.
• How much does it cost? Information on import tariff calculation that apply to the product,
indicating whether the exported product is subject to a preferential EU import tariff or
entrance duties.
• How to obtain a preferential tariff? By offering explanations of preferential trade
agreements on products in trade relations between the EU and other countries and how to
prove your product origin.
• What are the authorities in each EU Member State to contact with? By providing
appropriate contacts of the competent authorities of all 28 member countries.
• How much and what volumes of product is imported / exported? Providing assistance in
conducting market research by providing detailed statistics on exported product / by-
product, and on the EU trade flows.
1.2. How to contact the Export Support Service (Export Helpdesk)?:
• by calling toll-free telephone number 00 800 67891011 (valid throughout the EU);
• telephone for calls from other countries 0032 2 299 9696;
• e-mail service: https://europa.eu/european-union/contact/write-to-us_en;
• support on-line in real time: https://europa.eu/european-union/contact_en.

7
The EU market is based on the principle of free movement of goods, allowing goods to be
transported and sold anywhere in the 28 Member States. To some extent, the complex and varied
national laws of EU Member States were replaced with a single set of European norms allowing to
reduce costs and inconvenience for businesses that seek to develop trade with EU countries. In
particular, the information, regarding commercial transactions with EU, procedures to be followed
and the documents that need to be filled, can be obtained by the exporter by contacting pages-
sections:
• The classification of goods in the EU, source of information:
http://exporthelp.europa.eu/thdapp/display.htm?page=rt/rt_EUProductClassificationSystem.html;
• Import procedures in UE, source of information:
http://exporthelp.europa.eu/thdapp/display.htm?page=rt/rt_EUImportProcedures.html;
• Documents for customs clearance, source of information:
http://exporthelp.europa.eu/thdapp/display.htm?page=rt/rt_DocumentsForCustomsClearance.html;
• EU Customs Union, which includes 28 Member States, source of information:
http://exporthelp.europa.eu/thdapp/display.htm?page=rt/rt_EUCustomsUnion.html;
• Value Added Tax (VAT) applicable, source of information:
http://exporthelp.europa.eu/thdapp/display.htm?page=rt/rt_ValueAddedTax.html;
• Excise taxes, indirect taxes, which are imposed on goods, source of information:
http://exporthelp.europa.eu/thdapp/display.htm?page=rt/rt_ExciseDuties.html.
But before the product reaches the EU market, the product must meet a number of requirements
of the EU market: on the protection of human and animal health, environmental protection and
protection of consumer rights. Only after compliance with these requirements, the product can be
exported without restrictions. The basic requirements that are imposed on products imported into
the EU include the following:
• Sanitary and Phytosanitary Requirements, source of information:
http://exporthelp.europa.eu/thdapp/display.htm;jsessionid=114DA3A66BDF5BC3DCCA069AFE95F
472?page=rt%2frt_SanitaryAndPhytosanitaryRequirements.html;
• Requirements protecting the environment, source of information:
http://exporthelp.europa.eu/thdapp/display.htm;jsessionid=114DA3A66BDF5BC3DCCA069AFE95F
472?page=rt%2frt_EnvironmentalRequirements.html;
• Technical regulations, source of information:
http://exporthelp.europa.eu/thdapp/display.htm?page=rt%2frt_TechnicalRequirements.html&do
cType=main&languageId=en;
• Market standards, source of information:
http://exporthelp.europa.eu/thdapp/display.htm;jsessionid=114DA3A66BDF5BC3DCCA069AFE95F
472?page=rt%2frt_MarketingStandards.html;
• Import restrictions, source of information:
http://exporthelp.europa.eu/thdapp/display.htm;jsessionid=114DA3A66BDF5BC3DCCA069AFE95F
472?page=rt%2frt_ImportRestrictions.html;
• Binding Tariff Information, source of information:
http://exporthelp.europa.eu/thdapp/display.htm?page=it/it_BindingTariffInformation.html&docT
ype=main&languageId=EN.
If a product qualifies for the EU market, the exporter have only to start learning the information
on export procedures, and then initiate individually, or through an authorized customs broker, the
physical export of the product to the EU market . Good Luck!

8
1.3. How can be found the tariff code of the product to be exported?
• Each product intended for import into the EU, must be attributed to a certain category of
goods (depending on the type of product and materials used), based on which, a tariff code
is assigned to the product (commodity);
• In accordance with the tariff code, a corresponding size of applied tariff duties is calculated
and requested documents on imports into the EU are
established;
• Tariff Code, fees and documents required for customs
declaration are the same in all EU countries;
• The Republic of Moldova, by Law No. 172 of July 25, 2014,
regarding the approval of the Combined Nomenclature of Goods,
comply the national system of nomenclature of goods with the
European classification system, thus codes applicable in Moldova
are identical to those applied in the EU.
• Each tariff code consists of 10 digits, including the section,
chapter and product group. Tariff code can be identified by
two options: (i) according to the product description, or (ii)
the registration of (if previously identified);
• To find a tariff code of the product, the exporter can contact the website of the Moldovan
Customs Service at the Integrated Customs Tariff of the Republic of Moldova on the basis of
the Combined Nomenclature of Goods (http://customs.gov.md/ro/content/tariful-vamal-
integrat-al-republicii-moldova), or by using the system's identification of TARIC (European
System Customs Codes), source http://ec.europa.eu/taxation_customs/dds2
/taric/taric_consultation.jsp?Lang=en) or subpages on ‘My export’: http://exporthelp.europa.eu
/thdapp/display.htm?page=form%2fform_MyExport.html&docType=main&languageId=en.
1.4. How can be found the tariff and import restrictions on a certain product in the EU?
• The implementation of the Association Agreement (AA) between RM and the EU, foresees
the implementation of Deep and Comprehensive Free Trade Zone (DCFTA), which provides
for trade liberalization with the EU and harmonization of tariff barriers with respect to
trade in goods;
• For most food products, the DCFTA foresees liberalization in market access by eliminating
customs duties on imports into the EU, except for some sensitive products to which applies
certain:
- quantitative restrictions on duty free import volumes (tariff quotas, or quotas on
exports from RM), e.g. annually up to 2,000 tons of fresh tomatoes, 20,000 tons of
table grapes, 40,000 tons of apples, 10,000 tons of plums, 1,000 tons of grape juice
or must and 220 tons of garlic;
- specific duty for imports into the EU (price for entry or entry price); annexes AA
provides a list of agricultural products in RM which are exempt from ad valorem
component of the import duty, but instead will be subject to a specific duty of EU
import (entry price).
• For consulting fees and restrictions on imports or exports of agricultural products from
Moldova to the EU, and vice versa, refer to the Combined Nomenclature of Goods of the
Republic of Moldova (http://customs.gov.md/ro/content/tariful-vamal-integrat-al-republicii-
moldova), or the European System of Customs Codes TARIC, source web:
http://ec.europa.eu/taxation_customs/dds2/taric/taric_consultation.jsp?Lang=en).

9
1.5. What regulations are applicable to food safety on the exported product?
• For any category and item of product / goods applies a number of important requirements
for security and safety of products, which, in the European Union (EU) are governed by
Regulations and Directives of the European Commission. To identify and comply with these
requirements, potential Exporters shall access the web source of the European
Commission for Agriculture and Rural Development:
http://ec.europa.eu/agriculture/index_ro.htm.
• Directly during the import-export operations, the exporter from Moldova may check the
information on product safety and security requirements by contacting the Export
Helpdesk subpage on Sanitary and Phytosanitary Requirements
http://exporthelp.europa.eu/thdapp/display.htm?page=rt/rt_SanitaryAndPhytosanitaryRequire
ments.html, or directly by registering the product code, country of origin and country of
destination in the European System of Customs Codes TARIC
(http://ec.europa.eu/taxation_customs/business/calculation-customs-duties/what-is-common-
customs-tariff/taric_en), where can be obtained information about specific requirements
applicable to the product. For example
the export of tomato (product code
07020000) from Moldova to Austria, the
page displays VAT applicability 10%, excise
taxes are not applicable, and the specific
requirements for export are:
- control of product contamination
by harmful substances;
- control of pesticide residues;
- product safety control;
- confirmation of compliance and
traceability;
- food labelling;
- compliance with marketing standards for fruit and vegetables;
- products of organic production - appropriate certification.
1.6. What information the buyer requires for the product?
There are European legal requirements on labelling and
marking of products and also additional requirements may
be submitted by Buyer - importer. Typically, the following
information is required on products:
• ingredients used in making the product;
• instructions for use;
• country of origin "Made in Moldova";
• the producer;
• barcode.
Requirements may vary depending on the product, supply chain and country or shop. What
exactly are the general and special requirements on labelling - marking of the product, they
must be specified by the Buyer, expressly reflecting them in the sales contract.

10
1.7. What kind of packaging and labelling of the product is applied?
General and special requirements on packaging and labelling of product (cargo) are stipulated in
the export-import contract. For the lot of products are also stipulated, along with the address and
contact details of the Exporter, the address and contact details of the Importer (buyer). General
requirements applicable to packaging and labelling of the product are as follows:
• Requirements for product packaging:
- consumer attractive packaging design of the product against the quality of product;
- type of packaging and packaging material must be coordinated with the buyer.
• Marking (labelling) of product:
- retail labelling should be performed in the language of sales, according to the law on
protection of consumer rights;
- product labelling in accordance with the requirements of environmental protection
(e.g. biodegradable material, etc.);
- applying labels for horticultural-vegetable products, which are certified according to
certain specific quality standards, for example GlobalGAP (Good Agricultural Practices
GAP): http://www.globalgap.org/uk_en.
• Bar code of the product GTIN (Global Trade Item Number):
- the product barcode GTIN is used for the unique identification, in the global list, of a
commercial item which is a type of product at any level of packaging (consumption
unit, inner packaging, pallet), which has a price and can be ordered or invoiced at any
point in the supply chain;
- the bar code of the product originating in Moldova is awarded by the National
Association of Automatic Identification GS1, which has the exclusive right to assign the
use of the prefix "484" for Moldova Republic;
- exporters, requesting the assignment of code, can contact GS1: www.gs1md.org.
1.8. What are the packaging requirements for product transportation?
• Packaging requirements for product transportation needs
to be consulted with:
- Buyer;
- Freight Company.
• What should be taken into consideration when choosing
transportation package?
 Its dimensions for load-handling and freight:
- What are the dimensions of pallets / containers?
- What are the dimensions needed to bring the
packed goods into the container?
- What size is suitable for the freight payload?
 Used materials:
- Strong enough to avoid damage?
- For wooden package: it needs their smouldering?
- Packaging weight (mass ratio to the total useful)?
 Information on the packaging:
- Delivery address, recipient's name and contact details of the buyer;
- Product category, item, weight and size, number of units, etc.;
- Warning signs indicating rules for the freight and storage of goods.

11
1.9. What documents are required for the export of agrifood products in the EU?
In trade relations for imports from third countries, the EU Unified Customs Service uses the term
Registered and Identified ‘Economic Entity’ (Economic Operator Registration and Identification -
EORI) - a number as a unique identifier assigned by a customs authority in an EU country to all
economic operators (companies and individuals) and people involved in activities covered by EU
customs legislation. Importers / exporters established outside the EU, for assigning an EORI
number, during the first customs operation, will have to submit: (i) a customs declaration; (ii) an
entry summary declaration (ENS), and (iii) an exit summary declaration (EXS). All operators shall
be using the EORI number in all export-import relations with any EU customs authorities.
Usually the basic documents required by the EU customs for import transactions in the EU are:
 Commercial Invoice;
 Customs Value Declaration;
 Freight Documents, respective CMR and TIR carnet;
 Freight Insurance;
 Packing List;
 Single Administrative Document - SAD.
Depending on the product, these basic documents are required for each shipment of goods
imported into the EU (exported from a third country). According to customs procedures specified
in Regulation (EU) no. 952/2013 of the European Parliament and the Council of Europe of 9
October 2013 establishing the EU Customs Code by a customs authority of an EU country, can be
requested additional documents as supplement to the Single Administrative Document SAD, which
may be necessary to establish the origin, safety, value, application of preferential treatment or
application of import excise tax to imported goods. Further details on import of goods into the EU,
can be obtained in the Exports Support Service (Export Helpdesk, Web source:
http://exporthelp.europa.eu/thdapp/display.htm?page=rt%2frt_DocumentsForCustomsClearance.htm)
1.10. What are the modalities of delivery-receipt of goods, to be specified in the contract in
accordance with INCOTERMS 2010?
INCOTERMS – are rules that relate to the uniform
interpretation of the obligations of Seller and Buyer in
conducting the international sales contract on the
delivery of goods, distribution of costs, risk transfer and
documentation formalities on the transmission of goods
from seller to buyer. The INCOTERMS conclusive
information for the application can be found on the
website of the International Chamber of Commerce:
http://iccwbo.org/products-and-services/trade-
facilitation/incoterms-2010/.
The basic principles governed by the terms of applicability of INCOTERMS are:
- transfer between seller and buyer of freight costs for delivery of goods, determining which
costs and when are paid by the seller or the buyer;
- the changeover time for damage risks, accidental loss or destruction of goods, from the seller
to the buyer;
- delivery date of goods, which is defined by actual transfer of goods by the seller to the buyer
or his legal representative, as well as the seller’s obligations after delivery terms and
conditions.

12
Apart from INCOTERMS rules, is the cargo ownership transfer from seller to buyer, and the
consequences of parties’ failure to meet the obligations of the sales contract, including the
grounds for parties’ exemption from liabilities, which are regulated by applicable international or
the Vienna Convention (UN Convention on contracts for international sale of goods from 1980).
The structure of used terms consists of an increasing sequence of seller's obligations towards the
basic conditions of goods delivery.
Currently, the international trade transactions are based on versions of INCOTERMS 2010 and
2015. Although the application of INCOTERMS rules is optional, most entrepreneurs use them
extensively, as it allows an uniform interpretation of trade terms. According to "INCOTERMS -
2010", traders worldwide have at their disposal a number of 11 variants of external trade
transactions included in 2 groups (one of which is chosen at the preparation of the contract):
i Rules for any mode and type of transport, applicable to EXW, FCA, CPT, CIP, DAP and
DDP:
1. EXW (Ex Works – sellers’ premises). Minimum obligations for the seller, who
eventually merchandise the goods to the buyer at his premises (factory or warehouse)
without responsibility of loading the goods on the buyer’s transport means. The buyer
takes possession of goods at the time of loading and bear the risks related to their
transportation to destination.
2. FCA (Free Carrier). The goods, after being sold, are transmitted by exporter to the first
shipper named by the buyer, at the agreed place. It is recommended for the contract
to stipulate the seller’s obligation to load and stack the goods, at own expense, into
containers on transport means, leaving the buyer with transportation and unloading
responsibilities and costs;
3. CPT (Carriage Paid To - or at agreed destination location). The seller pays the
transport to the destination. The buyer obtains possession and assumes the risks
when the goods are sent to the carrier. The exporter receives from the carrier a copy
of the note, which confirms the transfer of responsibility.
4. CIP (Carriage and Insurance paid to - or at agreed destination location). A similar
transaction to CPT procedure, but here the seller insures the goods in the buyer’s
name and account, against the minimum risk of damage and loss.
5. DAP (Delivered at Place - Franco destination not cleared through customs, replaces
DAF; DES; DDU - or at the destination location). The seller does not pay customs and

13
 other charges in the buyer's country, but delivers the goods in suitable transport
means to the place specified by the buyer. The seller covers all costs for delivery and
unloading at the terminal set by both sides.
6. DDP (Delivered Duty Paid - Franco destination cleared through customs). The seller
pays all taxes and risks, moving the goods to destination (maximum obligations of the
seller).
ii Rules for sea transport and internal waterways, applicable to FAS, FOB, DAT, CFR and CIF:
7. FAS (Free Along Ship). Rule applicable only to maritime and river transport. The buyer
engages the vessel and the seller brings the cargo into port and places it on the quay
along the ship.
8. FOB (Free on Board – or vessel set at loading port). The transfer from seller to buyer
of goods, costs, risks and formalities when the cargo has passed the railing (hull) of the
vessel. The seller delivers the goods to a particular maritime carrier (ship) with which
the buyer has concluded a transportation contract. From the moment of delivery of
goods, the buyer bears all risks. Customs procedures in the country of origin are
carried out by the exporter. The delivery document is the Bill of Lading.
9. DAT (Delivered at Terminal - replaces: DAQ – or location at destination). Seller
delivers and unloads the goods from the transport means at the terminal (port or
place) agreed with the buyer. Terminal means any place, such as pier, warehouse,
cargo terminal, etc. The seller covers all costs for delivery and unloading at the agreed
terminal. Buyer is responsible for customs clearance payments and subsequent
transportation within the country of destination.
10. CFR (Cost and Freight – port of destination). The Seller hires and pays the vessel
(shipping), loads it and conduct it to the port of destination agreed with the Buyer.
The exporter pays the customs procedures in the country of origin. Downloading and
the subsequent transport by sea shall be borne by the Seller.
11. CIF (Cost, Insurance, and Freight). Procedure in addition to CFR - the seller is obliged
to procure for the buyer and on the latter’s account, an insurance against marine risks
of damage or loss of goods during transportation.
1.11. Who makes the export offer and who communicates it to the
importer?
The export offer is made by the exporter, both - on own initiative
and in response to a call for tenders organised by importers. Export
offer is made in writing and shall be communicated to the importer
by fax, email or mail. Export offer is often accompanied by a sample
product planned for export, as well as a document confirming the
quality of products.

14
II. CATEGORIES OF CLIENTS INVOLVED IN IMPORT-EXPORT PROCEDURES

2.1. Exporter
The exporter is a legal entity registered as a company or individual, resident of a
State, on whose behalf a sale contract for export of goods is concluded. In the
area of customs, the exporter is the party that prepares (on its own or on behalf
of a customs broker) the export declaration. Exporter merchandises its goods to
someone in another country, known as the Importer. A prerequisite for the
registration of exporter, along with its legal status, is its record as an Authorized
Company / Authorized Economic Operator (AEO) at the Customs Service of
Moldova (http://www.customs.gov.md/ro/content/agent-economic-autorizatauthori-
zed-economic-operator-aeo).

2.2. Importer
The Importer is identified through assessments made by the Exporter,
specifically by: (i) direct and permanent relations with importers known from
previous transactions; (ii) recommended by another client from a previous
transaction; (iii) offer or counteroffer (written or verbal); (iv) participation in
specialized exhibitions in importing countries; (v) company advertisement or
publicity, including through international electronic commerce and Internet
sources. Importer's identification is an important and complicated procedure,
and therefore shall be made with particular attention.

2.3. Conformity assessment bodies (CABs) for food products

Conformity assessment bodies (CABs) are legal entities whose activity aims to
demonstrate that a duly identified product (commodity), conforms to a normative
document of national or international circulation.
National Accreditation Centre of the Republic of Moldova (MOLDAC), based on
the Law No. 186 of 24.04.2003 and No. 235 of 01.12.2011, is the central public
institution responsible for accreditation and evaluation of Conformity Assessment
Bodies (CABs). To identify CABs and laboratories for metrological test, medical
tests and calibration, contact your web source:
http://www.acreditare.md/pageview.php?l=ro&idc=175&t=Registre-OEC-acreditate.

2.4. The national regulatory authority for food safety control

In export - import relations of food products, an important role is played by the
National Food Safety Agency (ANSA) with its territorial subdivisions subordinated
to District / Municipal Food Safety Sections (DRSA). ANSA is a national authority
responsible for implementing state policy regulating the food safety control and
veterinary field, animal husbandry, plant protection and phytosanitary quarantine,
control of seeds, quality of primary products, food and feed.
ANSA, based on inspections and laboratory investigations conducted by its
subdivisions and laboratories, certifies and issues the Phytosanitary and Safety
certificates for export or import of vegetable products, as well as the Common
Veterinary Entry Document (CVED) for animal products. Details on import-export
procedures, certification and authorizations can accessed on Web source:
www.ansa.gov.md/ro/importexport.html.

15
2.5. Customs Service
According to the Moldovan Customs Code (the Customs Code No. 1149 of 20.07.2000, source:
http://lex.justice.md/index.php?action=view&view=doc&id=319745), the customs bodies
constitute a single system, consisting of the Customs Service, Customs offices and
Customs points. The specialized central authority exercising effective management of
customs is the Moldovan Customs Service, which issues, within its competence,
customs legislation mandatory for customs bodies, public authorities, individuals and
businesses. Regulations enter into force in accordance with the law, i.e. only after
publication in the Official Gazette. Three customs offices operate under the Moldovan
Customs Service.

2.6. Customs Brokers

The customs broker - legal entity, registered under Moldovan law, which holds
license for customs brokerage issued by the Licensing Chamber of the State, and who
shall perform, on behalf and for third parties, the declaration of goods and their
submission for customs clearance, import / export duties payable and other
mediation in customs operations. Customs brokers' activity is regulated under GD
No. 1290 of 09.12.2005 (source - http://lex.justice.md/md/326613).
An essential support in assisting the exporters with mediation services in customs
operations and related consultancy services in the field of customs clearance,
logistics and international transport, can be granted by the members of the
Association of Customs Brokers of Moldova, by contacting web source:
www.vama.md.

2.7. The Carriers

For the actual movement of goods, the exporters make use of road, rail, maritime
and air transport. Rail and maritime transport is normally used for transporting
bulky goods such as cereals, sunflower etc., at long distances (e.g. via the
maritime terminal in the port of Giurgiulesti). Most agricultural products in
Moldova are currently shipped by auto transport, because vehicles are the most
mobile, accessible and low-cost transport.
Information source for the potential exporters in the identification of the
transport company (carrier) in Moldova, providing international cargo and
passenger transport services can be identified by contacting the international
Association of Auto Transport (AITA), at website: www.aita.md.

2.8. The Shipper

The shipper provides efficient management of the entire process of moving goods
from exporter to importer. The shipper is defined as a legal entity, which for a fee,
undertakes to takeover the goods entrusted by the exporter and perform all
actions necessary for the cargo to reach the importer. The Carrier performs the
effective movement of cargo and the Shipper provides the logistics of such
movement. In many cases, the carrier include shipping services too.
The exporter may subcontract the shippers to provide the following services:
• carrier contracting and payment of transport expenses;
• insurance of shipping risks;
• setting the shipping route and supervision of shipment in real time;

16
 • providing advice and information on the preparation and actual shipment of goods.
Potential exporters may identify shipment companies and required logistical services by calling the
Customs Brokers and Association of Shippers and Customs Brokers of Moldova (AEM - Trans,
website: www.aemtrans.md) - organization representing the interests of companies in the field of
road, rail and air transports, shipping services and customs brokers.

2.9. Commercial Banks

According to current legislation, the Exporter is obliged to register the equivalent
value of shipped goods on its currency account opened at one of the commercial
banks in Moldova. In other words, the currency means, transferred by Importer's
order to the involved commercial bank, must reach the Exporter’s bank account.
The exporter is entitled to use the currency means for any purpose, including to
exchange in Moldovan Lei or other currencies; keep them on account; transfer
them abroad for import of goods.
To find the most advantageous conditions offered by the National Bank of
Moldova on payment arrangements to export operations (prepayment / letter of
credit / documentary encashment / payment by instalments), the potential
exporters can contact the website of the Banks Association of Moldova (ABM, website:
www.abm.md/ro/content/members), where the contact details of commercial banks in the country
can be found.

2.10. Organizations supporting and promoting exports and Specialised Chain Associations
In the Republic of Moldova there are several organizations that aim or bring
their contribution in facilitating an increased export of domestic agrifood
products, the most important would be: Organization of Investment and Export
Promotion (MIEPO, website: www.miepo.md/exportatorii), Chamber of
Commerce and Industry of Moldova (CCI, website: www.chamber.md/ro/broker-
vamal), National Agency for Rural Development (ACSA, website: www.acsa.md),
National Federation of Agricultural Producers from Moldova "AGROinform"
(website. www.agroinform.md), National Farmers Federation of Moldova (FNFM,
website. www.fnfm.md), Fruit Growers and Exporters Association Moldova-Fruit
(website. www.moldovafruct.md) and Exporters' Association of Table Grape
(APESM, web: www.apesm.md).

17
III. PRE-CUSTOMS PROCEDURES FOR EXPORT TO THE EUROPEAN UNION
(the customs procedures, prior to the presentation to customs of the documents and loaded
carrier, include: preparing commercial acts, transportation, obtaining various permits, certificates,
license from the respective bodies, preparing commercial and shipment documents)

3.1. What documents are necessary to prepare and what is the

procedure for registration as an exporter at the Customs Service?
Procedure, which provides for registration at the Customs Service of
the Republic of Moldova, where a potential Exporter submits
application for registration as a participant in foreign trade
(www.customs.gov.md/ro/content/formulare-line) as a subject in foreign
economic transactions. This step the Exporter does only once, initially
by physically submitting the acts to Customs Offices (www.customs.gov.md/ro/content/birouri-
vamale) in stamped copies and their originals.
The set of documents to be submitted physically (to open the file) upon completion of application for
registration as a participant in foreign trade, including the original and one copy of each of the following
documents (at the physical submission, the Manager of enterprise presence (with ID) is mandatory):
3.1.1 Copy of registration certificate - copies / original;
The registration of the enterprise is done by the State Registration Chamber (SRC) (www.cis.gov.md)
3.1.2 A copy of the certificate of statistical code assignment (CUIIO-OCPO) in 3 copies;
3.1.3 VAT payer code certificate;
3.1.4 Certificate (original) on bank accounts (in MDL and foreign currency);
3.1.5 The confirmation of stamps samples;
3.1.6 Founding decision or contract of incorporation;
3.1.7 Order appointing the Director (Excerpt from SRC) in 3 copies;
3.1.8 Order appointing the Chief Accountant;
3.1.9 Copy of the Director and Chief Accountant IDs;
3.1.10 Samples of signatures (the original from bank card or blank of enterprise);
3.1.11 Statute of the company;
3.1.12 Certificate on the absence or existence of arrears to the national public budget;
3.1.13 Lease agreement or ownership deed (legal address, office / warehouse);
3.1.14 Stamp and Portfolio binders.

3.2. If being registered as exporter at Customs Service, which are further procedures for
declaring goods and submitting them to export duty?
According to the Government Decision No. 1140 of 02.11.2005 approving the Regulation applying
customs destinations provided by the Customs Code of the Republic of Moldova
(http://lex.justice.md/document_rom.php?id=8E784CED:D12C4AD8), the declaration of goods and
their submission for customs clearance shall be made by declarants or their representatives by
submitting a detailed customs declaration in electronic form, at the conclusion of transit
procedure or within 20 days after the submission of the summary declaration.
Customs declarants must submit one declaration for each transport document. Customs
declaration is submitted to the customs authorities accompanied by documents confirming the
information contained in the declaration but with a mandatory minimum of following acts: a)
invoice; b) transport documents, and c) permissive documents required for customs release
(whether the legislation requires disclosure of licenses or permits for declared goods).

18
3.3. How to obtain a digital signature for electronic clearance operations of goods ?
In accordance with Government Decision No. 904 of 13 November 2013 on the customs
electronic clearance of goods (http://lex.justice.md/md/350292/), the
economic operators and / or authorized customs brokers, performing
import-export transactions on behalf of the exporter, must have a
digital signature to complete and submit an electronic customs
declaration.
The exporter (declarant), after registering at the Customs Service as a participant in foreign
trade, on its own or behalf of the empowered customs broker, can get a digital signature
necessary for the electronic declaration by submitting a request for a digital signature with a set
of acts to the Special Telecommunications Centre
(http://customs.gov.md/sites/customs.gov.md/files/formulare/instructiune_obtinere_semnatura_digita
la.pdf) or addressed to S.E. Vamservinform (www.vsi.md/index.php/ro/contacte).
The digital signature is valid for one year, and it costs 390 lei.
In case the exporter, and / or authorized customs broker, already have the digital signature issued
by the Special Telecommunications Centre (www.cts.md/ro/tags/semnatura-digitala, tel.: 022
820939 or 022 820969, e-mail: pki@cts.md), and in order to use the digital signature in the
Customs Information System ASYCUDA WORLD, it is only necessary to authenticate it at S.E.
Vamservinform (www.vsi.md, tel.: 022 312341, e-mail: de@vsi.md).

3.4. Preparing documents relating to cargo

(import-export contract; the packing list and commercial invoice)

3.4.1. Who prepares the export-import contract and what it provides for?
The international export-import contract is prepared by the Importer (buyer) in original (or by
consulting both parties - Importer and Exporter), authenticated with stamps and signatures of
responsible persons of the exporter (seller) and importer (buyer), as well as an original and one
copy of this contract for submission to customs. The export - import contract is prepared in a
language agreed by both parties to the contract (usually English) and must include the following
mandatory data: (i) the closing date of the term of action; (ii) the names, addresses, tax and
banking requisites of the Seller and the Buyer; (iii) a clear specification of goods and quantities
sold; (iv) the contract price and payment terms; (v) packaging, delivery terms and conditions; (vi)
obligations of the parties; (vii) penalties, contractual clauses and conditions of settling disputes;
(viii) annexes, if any, and (ix) the signatures and stamps of parties.
It is recommended a mandatory consultation of export-import contract with a lawyer in
international trade law, to avoid possible gaps, dual treatment of terms and contractual clauses,
and subsequent problems in the physical delivery chain and collection of payments.

19
 3.4.2. What is a Commercial Invoice?
The Commercial invoice is the primary recording document referred to the export-import
contract, confirming the delivery of goods (conditions, deadlines, volumes, payments, etc.) from a
resident (exporter) to a non-resident (importer). The invoice is issued on the Exporter’s name to
the Importer's name for each transport unit separately, in 4-6 originals. The following data shall be
inserted in the commercial invoice: (i) the name and address of the exporter and importer; (ii) the
number and date of issuance; (iii) number and date of signing the export-import contract; (iv) the
name and the detailed specification of goods exported; (v) the number of packages (crates, boxes,
parcels, pallets, etc.) or delivery indication "in bulk" (vi) a gross and net weight of cargo indicating
the unit of measurement (kg, tons); (vii) the unit price of supplied goods, currency: Euro or USD;
(viii) the total value of the cargo delivered; (ix) conditions of payment (payment methods and
terms); (x) the delivery conditions and what transport is used for; (xi) waybill number; (xii) the
country of origin of delivered goods.
3.4.3. What is the Packing List?
The Packing List is a commercial document, accompanying the commercial Invoice and shipping
documents, with a more detailed specification of the content of a specific load. The packing list
provides detailed information on the imported goods and the packaging of each cargo (weight,
size, need for special treatment, etc.), as a document required for customs clearance and
inventory for goods delivery.
It is usually prepared in English and contains at least the following information (free form): (i)
information on exporter, importer and transport company; (ii) the date of issuance; (iii) the
account number of freight; (iv) the type of packaging (wooden box, carton, bag etc.); (v) the
number of packages; (vi) the contents of each package (product description and number of units in
the package); (vii) the transport marking (recipient name or destination, the number of loading
spaces), and (viii) the net and gross weight and size of packages.

3.5. Identification of transport company and preparing transportation contract

3.5.1. How can be identified the transport & shipping companies for cargo transportation?
The identification of transport company (carrier) and concluding the transportation contract
entails some operations aimed to identify proper ways of delivery, usually agreed with the
importer. If the delivery is the responsibility of the exporter, it has to find a carrier directly or via a
shipping company and agree the delivery details within a transportation contract, based on
general rules.

20
To identify the shipping and transport companies, the potential exporters can apply to the
International Association of Auto Transporters (AITA, web: www.aita.md.) and Customs Brokers
and Expeditors Association of the Republic of Moldova (AEM – Trans, web: www.aemtrans.md),
organizations representing companies in the transport, shipping and logistics services.
3.5.2. What are the steps in contracting carrier-shipping company and which documents
have to be asked for the transport unit?
The preparation of transport documents usually is done by the carrier or shipper. But in practice,
especially in auto transport, the necessary documents presented by the carrier are controlled and
complemented by the Exporter in the presence of the carrier (driver). The documents required for
the transport unit are: (i) Waybill - CMR; (ii) the TIR carnet; (iii) the bill of lading FIATA (if
combined or multimodal transport); (iv) the registration and the technical condition documents of
the transport unit in accordance with the international law, and (v) driver’s documents. The
contracting procedures for a transport-shipping company are as follows:
3.5.3. What includes and how to complete the Waybill (CMR)?
The Waybill - CMR is stipulated by the Convention on contracting road
cargo transport (Geneva, 12.05.1956) and provides evidence on: (i)
the contract conclusion of the cargo transport in international road
traffic and (ii) receipt of goods by the carrier. Waybill is completed
based on the external commercial invoice issued by the Exporter.
International waybill (CMR) is prepared in four originals,
authenticated by the signature and / or stamp of the shipper and the
carrier. Four copies of CMR have following destination:
(i) the first copy (red) - for use by the shipper;
(ii) the second copy (blue) – for the recipient and accompanying
the cargo throughout the transportation period;
(iii) the third copy (green) - for use by the carrier;
(iv) the fourth copy (black) - reserved for administrative procedures.
To prevent problems in transportation and distribution of goods, it is preferable the waybill to
be issued for each transport unit (cargo is loaded in multiple transport units) and each kind of
goods or lots of goods (uploaded lots of various goods). The number of waybills (CMR) with a
wet stamp applied shall be equal to the number of border crossings the transport unit shall
traverse.
3.5.4. What is the TIR Carnet and how it facilitates at border crossings?
The TIR Carnet (foreseen by the Convention on international
transportation of cargo under cover of TIR Carnet (Geneva,
11.14.1975) is the document guaranteeing payment of customs
duties for goods shipped under the TIR procedure, up to 50
thousand USD. The TIR carnet facilitates the crossing of state
borders of the exporter and importer, and where appropriate -
the transit of other states borders. For road transportation
holding a TIR carnet, the payment of customs duties and strict control of goods is performed by
the internal customs clearance office and not by border customs of the importing country, thus
reducing the financial costs and time necessary for entering the importing country.

21
 3.5.5. Who conclude cargo insurance contract (CARGO) during transportation?
Cargo insurance contract (insurance contract CARGO) - is a contract whereby the insurer is
released from liability in case of damage or deterioration of the goods due to the risks described in
the policy. Insurance is extremely important for transportation of goods, since they are subject to
risks typically associated with the movement, storage, loading and transport, as well as other
major forces that may occur during transportation.
If the exporter is
responsible for the delivery
of goods at destination, it is
recommended to issue a
CARGO insurance contract
for cases of damage, theft
or destruction of goods.
The CARGO international
insurance contract is a
variety of international insurance contract that covers goods-cargo under international traffic.
The insurance contract CARGO can be concluded for both, for a single specific shipment as well as
for a multiple shipments in lots, over a certain period, for the following risks: (i) with liability for all
risks and (ii) with liability for a particular damage. The insurance can be done for the value of
cargo, including for the type of transport (road, rail, maritime), which usually does not exceed 10%
of the value of the goods insured. The duration of CARGO contract extends from "warehouse to
warehouse", i.e. from the moment the cargo leaves the exporter’s or shipper’s warehouse until its
entry into the warehouse of the buyer (destination) or in another place indicated in the
transportation contract.
While preparing the CARGO insurance contract, it is recommended to check the license of the
insurance company undertaking this kind of economic activity. At the moment, the Cargo
insurance market is represented by the following companies: ASITO DONARIS Group, GRAWE
CARAT, KLASSIKA Insurance, MOLDASIG, MOLDCARGO and VICTORIA Insurance.
3.5.6. What documents must be on board the transport for export in EU?
The types of acts which the driver must have on board for exports of
agrifood products to the EU with transport means registered in Moldova
as cargo transport, shall be:
 For the driver:
• international passport, ID
• international driving license, appropriate to the vehicle
category;
 For the vehicle:
• vehicle registration certificate, accompanied by technical inspection coupon
• Green Card insurance, made by an insurance company
• Copy of the transport license
• I.T.P.I. (International Technical Inspection Certificate)
• Tachograph chart for freight vehicles with payload greater than 3.5 tons;

22
  For cargo:
• Cargo accompanying documents (contract, invoices, etc.)
• CMR - international waybill
• TIR (if moving under the TIR convention);
 For transportation of perishable goods or live animals:
• veterinary permit for the vehicle;
• veterinary certificate for cargo transport, including phytosanitary certificates / or veterinary
certificate of Safety to Health - Common Veterinary Entry Document, CVED for product
(cargo) obtained from the National Agency for Food Safety
(www.ansa.gov.md/ro/autorizari-si-certificate.html).

3.6. Preparation of mandatory and optional certificates for goods

The procedure includes the preparation and submission of product samples and the documents
required to obtain the following certificates:
(i) The Certificate on movement of goods EUR.1,
(ii) Transport Certificate EUR1,
(iii) The Certificate of origin Form A,
(iv) Certificate of conformity,
(v) Phytosanitary certificate and Certificate of Safety for plant products,
(vi) Sanitary – Veterinary Certificate; Sanitary – Veterinary opinion for export; Sanitary –
Veterinary authorization for transport; Common Veterinary Entry Document (CVED) for
export of animal products;
(vii) other certificates required in certain markets.
3.6.1. What are the procedures of issuing the Certificate on movement of goods EUR.1,
Certificate of transport EUR.1 and Certificate of Origin Form A?
For the export of agrifood products from Moldova to the European Union, provided they are
transported directly to the EU, the Moldovan Customs Service issues, by online request on
(https://servicii.gov.md/ServiceDetails.aspx?id=9f03daf1-c6e1-49b2-b17a-75cddb9d7c3a),
a preferential certificate of origin for exported goods as follows:

The Certificate on movement of goods EUR.1 confirming the origin of goods exported to the
European Union within the Autonomous Trade Preferences (ATP), granted to Moldova under the
provisions of (EC) Regulation No. 55/2008 of 21.01.2008, introducing autonomous trade
preferences for Moldova and amending Regulation (EC) No. 980/2005 and Commission Decision
2005/924 / EC. The procedure for issuing the certificate is provided by the Customs Service Order
No. 50 (http://lex.justice.md/index.php?action=view&view=doc&lang=1&id=327043).

23
Transport Certificate EUR1 which confirms the origin of goods being exported to Member States
within the free trade regime established under the Central European Free Trade Agreement
(CEFTA). The procedure for issuing certificates is established by Customs Service Order no. 244
(http://lex.justice.md/index.php?action=view&view=doc&lang=1&id=324811).
The Certificate of origin Form A – a voucher confirming univocally the country of origin of goods
exported to non-EU member countries, but member countries of the Stability Pact for Southeast
Europe (CEFTA) and other countries, which gives Moldova a Generalized System of Preferences
(GSP) for exports. Certificate of Origin Form A is a set consisting of three forms, the first of which
is the original of the Certificate of Origin Form A and two copies of it. The procedure for issuing
the certificate is determined by the Customs Service Order No. 50
(http://lex.justice.md/index.php?action=view&view=doc&lang=1&id=327043).
The issuance of the Certificate EUR.1 on movement of goods, transport Certificate EUR.1 and the
blank Certificate of origin for preparation, is charged with a fee of 6 Euros per each certificate.
The basis for the authentication of the Certificate EUR.1 on movement of goods, of transport
Certificate EUR.1 and the blank Certificate of origin with its issuance, serves a completed online
application-declaration made by the exporter or by its legal representative.
In order to certify the origin of goods, additional documents are presented such as Cargo Act of
Expertise, confirming the origin of goods, raw materials, semi-fabricates, materials and / or
components. Cargo Act of Expertise is released by the Directorate for Research and Expertise of
Goods (Customs Laboratory, tel. 022 784 095 or 022 784 099, e-mail: dcem@customs.gov.md,
website. www.customs.gov.md/ro/content/directia-cercetarea-si-expertiza-marfurilor-laboratorul-
vamal,) of the Customs Service. The cost of the Certificate of origin form A is 6 euros.
The Chamber of Commerce and Industry of Moldova (CCI – Department for Expertise Services,
Certification and Business Support, tel. 022 238 432 or 022 238 819, e-mail:
expertiza@chamber.md, website: www.chamber.md/ro/regulamente-%C5%9Fi-instruc%C5%A3iuni-
referitoare-la-expertiz%C4%83-%C5%9Fi-evaluare), issues non- preferential certificates of origin (of
general form "C") which are provided upon request. Cost of the certificate of origin Form C issued
by CCI is 6 euros.
IMPORTANT!
1 The customs authority may order the expertise and the empowered customs officer has
the right to have access to the exporter’s enterprise and documentation.
2 Responsibility for the validity of documents and data specified therein, presented to the
customs, are borne by the exporter.
3 The authentication and issuance of Certificate EUR.1 on movement of products and the
Certificate of origin form A, shall be made within one working day from the application -
declaration.
3.6.2. What is the Certificate of conformity and where it can be obtained?
Certificate of conformity is issued by Conformity Assessment Bodies (CABs) and is a document
certifying that the product proposed for export was subject to conformity assessment procedures,
and, at the time of evaluation, the product meets the standards or technical regulations, the
operating Safety norms and it is compliant with the applicable requirements specified (SM, ISO,
etc.). The process of certification and conformity assessment entails a periodic evaluation of
conformity performed after a certain period of time through observation and reasoning,
accompanied by measurement, testing, or as appropriate. Certificate of conformity is issued for
products that are manufactured by the same producer under the same conditions that are
assessed in compliance with same applicable requirements.
24
National Accreditation Centre of the Republic of Moldova (MOLDAC), based on the Law No. 186
of 24.04.2003 and No. 235 of 01.12.2011, it is the central public institution responsible for
accreditation and assessment activity of Conformity Assessment Bodies (CABs). It is the
Conformity Assessment Body and Certification Body of the exported product to be accepted by
the importing country.
The register of the accredited conformity assessment bodies is maintained by MOLDAC. To
identify CABs and testing laboratories, metrological verifications, medical tests and calibration,
contact the web source: www.acreditare.md/pageview.php?l=ro&idc=175&t=Registre-OEC-acreditate.
3.6.3. What are the procedures of issuing a Phytosanitary Certificate and the Certificate of
Safety for the export of plant products in the EU?
The phytosanitary certificate is issued for plant products by territorial subdivisions of the
phytosanitary control body - National Agency for Food Safety (ANSA)
(www.ansa.gov.md/ro/autorizari-si-certificate.html), and sanitary surveillance of goods subject to
state sanitary control, that are under the import, transit or export regimes, is performed at the
veterinary control posts within customs offices.

The issuance of Phytosanitary Certificate is governed by Law No. 228 of 23.09.2010 regarding plant
protection and phytosanitary quarantine, (http://lex.justice.md/md/336925), and procedures for
obtaining and issuance are in accordance with the Government Decision No. 970 of 11.17.2014
regarding the approval of the Regulation on establishing and functioning of one-stop shop for
issuing the phytosanitary certificate for export / re-export
(http://lex.justice.md/index.php?action=view&view=doc&lang=1&id=355681).
Potential exporters of animal products to the EU, submit a Sworn statement and an Application
following the example set by the One-Stop-Shop in the range of cargoes’ stores for export (in the
nearest DRSA), based on which, an unique technical record is prepared, containing documents
required under Regulation and permissive documents issued during the activity of the applicant.
The Application is completed with attachments - necessary copies of documents required by law
and in accordance with the Regulation.

25
Application may be submitted: (i) personally (or through authorized representative); (ii) by
registered mail; (iii) by e-mail (as an electronic document with digital signature) or (iv) by
specialized information systems of communication and exchange of electronic data. If the
application is submitted by electronic mail – it is attached with copies of documents scanned into
electronic format.
Border phytosanitary procedures on the import and transit of plants, plant products and related
goods subject to phytosanitary quarantine are described on webpage of ANSA
(www.ansa.gov.md/uploads/files/Proceduri%20la%20frontiera/Proceduri%20fitosanitare%20la%20front
ier%C4%83.pdf).
IMPORTANT!
1 To obtain the phytosanitary certificate, the exporter submits, at least 24 hours before
shipment, to the subdivision of the phytosanitary control body (the nearest Direction
District / Municipal Food Safety (DRSA), a set of documents required for issuance of
permissive act;
2 The phytosanitary certificate shall be issued within 5 days from the date of application;
3 The validity of phytosanitary certificate is 14 days from the date of issue;
4 Phytosanitary certificate may not be prepared 14 days prior the date on which the plants
and plant products, subject to phytosanitary quarantine, are supposed to leave RM;
5 The phytosanitary certificate shall be in the official language and in at least one
international language, and as appropriate - in the official language of the recipient country
– and be completed, except for the stamp and signature, either entirely in capital letters, or
typewritten.
6 If necessary (e.g., detection of a harmful pest) the products intended for export will be
subject to a disinfection procedure by a specialised company. The cost of disinfection
depends on the number of procedures required to decontaminate the product and is
usually incurred by the exporter.
Certificate of Safety – the act to be issued upon request, based on results of laboratory tests and
on certificate of compliance with rules for use of plant protection products and fertilizers,
confirming the product compliance with safety requirements in terms of maximum permissible
limits of pesticide residue and nitrate content in vegetable food production.
The document is issued by the ANSA through its branches - District / Municipal Food Safety
divisions. The activity is regulated by Law No. 119 of 22.06.2004 on plant protection products and
fertilizers, and subsequent completion under Law No. 181 of 22.07.2016 on amending and
supplementing certain legislation in the area regulating the licensing of entrepreneurial activity
and Order No. 62 of 03.10.2014 of the ANSA General Director (procedure for issuing the certificate
of safety for agricultural raw material and imported food products).

26
 3.6.4. What are the procedures of issuing veterinary certificate and other permissive
documents for the export of animal products to the EU?
In accordance with Law No. 221 of 19.10.2007 regarding the sanitary and veterinary activity and
the Government Decision No. 654 of 09.18.2015 regarding the approval of the One-stop shop
Regulation for the issuance of export permits for animal products and sub-products
(http://lex.justice.md/index.php?action=view&view=doc&lang=1&id=361017), the National Agency for
Food Safety (ANSA), with its District / Municipal Food Safety subdivisions (DRSA) and the Public
Institution, the Republican Centre for Veterinary Diagnosis (IP RCVD), are state bodies which
ensures the implementation of the procedures for issuing of export permits:
1) Certificate of conformity for products of animal origin;
2) Sanitary – Veterinary opinion for export;
3) Sanitary – Veterinary Certificate;
4) Sanitary – Veterinary authorization for transport means.

Potential exporters of animal products to the EU, submit an Application following the example set
by the One-Stop-Shop in the range of cargoes’ stores for export (in the nearest DRSA).
Application may be submitted: (i) personally (or through authorized representative); (ii) by
registered mail; (iii) by e-mail (as an electronic document with digital signature) or (iv) by
electronic mail (as a PDF scanned handwritten and signed document).
Border phytosanitary - veterinary procedures on the import, transit and exports of goods subject
to phytosanitary state control are described on webpage of ANSA:
(www.ansa.gov.md/uploads/files/Proceduri%20la%20frontiera/Proceduri%20sanitar-
veterinar%20la%20frontier%C4%83.pdf).
IMPORTANT!
1 The deadline of the veterinary certificate to be issued to the applicant shall not exceed 10
working days from the day of application;
2 The applicant pays a fixed fee or fee calculated based on quantitative components of the
cargo, to the bank account indicated on the ANSA website;
3 For the separate lots of products of animal origin from a homogeneous quantity of such
products, the veterinary certificate is issued in the simplified procedure, within a period
not exceeding 5 days;
4 The veterinary certificate shall be in state language and in at least one international language,
or as appropriate - in the official language of the recipient country - and completed, except for
stamp and signature, either entirely in capital letters or entirely in typescript.

27
 3.6.5. How to obtain and what is the Common Veterinary Entry Document (CVED) for
export of animal products to the EU?
To prevent the introduction to the European Union of shipments that do not meet sanitary and
veterinary requirements of the community, to ensure the traceability of such transport and quality
assurance in inspection at Border Inspection checkpoints (PIF) for import to / transit through EU
Member States, based on the Commission Decision 2009/821 / EC, - an additional document is
required for the export of animal products to the EU - the Common Veterinary Entry Document
(CVED). Regulatory legislation with reference to CVED is the Regulation (EC) No. 136/2004 of
22.05.2004, laying down procedures for veterinary checks at border checkpoints of the
Community on products imported from third countries (http://eur-lex.europa.eu/legal-
content/RO/TXT/HTML/?uri=CELEX:32004R0136&from=RO)
and Government Decision No. 1408 of 10.12.2008 on the approval of veterinary rules
(http://lex.justice.md/index.php?action=view&view=doc&lang=1&id=330067).

The Common Veterinary Entry Document (CVED) - is the document accompanying the cargo to its
final destination, which is composed of Part I completed by the person responsible for the load,
and Part II supplemented by the veterinary authority responsible for conducting the desk review,
identity and physical control (if applicable), at the border inspection station.
IMPORTANT!
1. Before the cargo actually arrives to the EU, the person responsible for the load shall notify
the assigned inspection staff from the EU Border Inspection station through the submission
of a CVED issued by ANSA;
2. Information of Part I of CVED is transmitted through a prior notification to the electronic
data system of the sanitary - veterinary authority of the Member State concerned;
3. CVED shall be completed for each shipment presented at the border checkpoint, whether a
lot is presented as a lot complying with the EU requirements and intended for release into
free circulation, or a lot for transport supervision or a lot that does not comply with EU
requirements and intended for transhipment, transit or a placement in free zones, free
warehouses or customs warehouses;
4. Transport under the supervision refers to lots accepted under the conditions laid down in
Article 8 of Directive 97/78 / EC but remain under veterinary supervision to a final
destination usually subject to an additional treatment;
5. The information contained in Part I of the CVED must match the information in other
relevant official documents accompanying the shipment. Part I completed by the
responsible for the load will be notified by PIF before physical arrival of transport;
6. The original Common Veterinary Entry Document must contain parts I and II, completed in
full and signed (Part I by responsible for the load, and Part II by the official veterinarian of
the PIF).

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IV. CUSTOMS EXPORT TRANSACTIONS IN THE EUROPEAN UNION
(customs procedures begin with the presentation to the Customs of documents, cargo and
transport (procedure for entry of goods and means of transport in the customs export regime) and
will finish with the release of the goods loaded in the transport and cleared by customs).
By the Government Decision No. 904 of 11.13.2013 (http://lex.justice.md/md/350292/) was
approved the Regulations on the procedure for electronic customs clearance of goods for export.
This service eliminates the need for exporters to submit all relevant documents on paper or to
travel to customs office. The exporter (declarant), personally or through an authorized customs
broker, can complete customs declaration directly from the office, to which the scanned
documents with digital signature are attached, and dispatches the documents electronically.
Details on the process of the electronic declaration of goods for export can be found on the
website of the Customs Service: www.customs.gov.md/ecustoms/etapele-exportului-electronic.html.
4.1. What is the Customs Declaration and who is the declarant?
According to Article 1 of the Customs Code of the Republic of Moldova No. 1149 of 20.07.2000:
• Customs declaration is an unilateral act by which a person manifests, in the forms and
manner prescribed by the customs legislation, the wish to place goods under a certain
customs destination.
• The declarant is the person who prepares and submits the customs declaration in his own
name, or the person in whose name the customs declaration is made and submitted by
the customs broker or intermediary.

Specific technical requirements for the preparation of the customs declaration are specified in the
Order No. 346-A of 24.12.2009 on the approval of the Technical Norms for printing, use and
preparation of the customs declaration, in detail: (http://lex.justice.md/md/333376/).
Prior the customs declaration is completed, the exporter (declarant), on its own behalf or of the
authorized customs broker, registers the foreign trade economic entity participating in the
Integrated Customs Information System ASYCUDA World (SIIV ASYCUDA World) at the nearest
accessed customs office.
4.2. Who is preparing the customs declaration?
Conducting clearance operations of goods and preparation of customs declarations may also be
undertaken independently by the exporter or through a licensed customs broker. The customs
broker is authorized to carry out, on his own behalf and for third parties (exporters), any
mediation in customs operations. The customs broker operates based on customs broker
Authorisation issued by the Customs Service.

29
The exporter (declarant), on own behalf or authorized customs broker, must have digital
signature for the authentication procedures and documents in the electronic declaration of
goods. The procedure to obtain electronic signature is described in Section. 3.3 of the guide.
4.3. What kind of services the customs broker can provide in customs operations?
The exporter may benefit from the following services provided by the customs broker, through a
service contract concluded with: (i) declaration of goods and means of transport; (ii) temporary
storage of goods and transport units; (iii) assist in the clearance of goods and means of transport,
(iv) assist in determining the correct customs value of goods declared, and (v) the procedures for
clearance of goods declared.
4.4. What are the deadlines and the place where the customs declaration must be submitted?
The submission program for electronic customs declaration is not limited in time and therefore the
declarations may be submitted 24/24, from the exporter’s office directly or by the authorized
customs broker.
The exporter may choose the customs station for export declaration, as well as to submit the
customs declaration directly to the point of border crossing. At the same time, it may be required
a customs control in places other than the customs station and outside office hours.
4.5. How to complete the customs declaration?
The electronic customs declaration shall be completed by accessing the SIIV ASYCUDA World
according to technical rules regarding the printing, use and preparation of the customs declaration
in detail, taking into account the specific procedure provided for electronic declaration.
4.6. What documents are required and what is the procedure in annexing documents to the
electronic customs declaration for exports?

To the electronic customs declaration are attached scanned copies of the accompanying
documents (commercial, transport, permits, provided for in the Nomenclature of permits issued
by the relevant authorities for individuals and legal entities practicing entrepreneurial activity,
approved by Law No. 160 of 22.07.2011, regulating the licensing of entrepreneurial activity),
under which the relevant customs declaration is made.
i Cargo documents (contract of sale, commercial invoice and Packing list, if applicable);
ii The certificate of origin form A;
iii EUR.1 movement certificate or EUR.1transport certificate;
iv The certificate of conformity;
v Phytosanitary certificate / veterinary and safety certificate;
vi CMR - international waybill;
vii Technical passport of the transport unit and trailer;

30
 viii Driving license of the driver of the transport unit;
ix TIR carnet (if moving under the TIR convention);
x other certificates required in some markets.
The attached scanned documents will be saved in the "jpg" or "PDF" formats with resolution 300
"dpi" and no greater size than 50 MB.
Accompanying documents, issued by other public authorities and submitted to the customs
authorities through information communications systems (paperless) and to be attached to the
customs declaration, are not scanned, and in the statement of attached documents are registered
only the identification number and date of issue. Their viewing and checking will be made later by
customs through the module "Multy-Agency”.

4.7. What completes the procedure of submitting and signing electronic customs declaration?
After the electronic customs declaration is completed, the attachment of electronic documents to the
customs declaration and application of digital signature, and selection of the Public Key Certificate, the
storage of these documents ends within the server of SIIV Customs ASYCUDA World.
Subsequently, the customs declaration is examined electronically by customs inspector within the
electronic customs station.

4.8. How can be obtained the registration number of the SIIV ASYCUDA World?
After completing and registering the export electronic customs declaration, certified by digital
signature, it is stored on the Customs server in SIIV ASYCUDA World in the name of the electronic
customs station.
On the completion of the registration at SIIV ASYCUDA World, the electronic customs declaration
is automatically assigned a registration number.

4.9. When the customs declaration is considered received by the Customs Authority?
Once completed and signed, the customs declaration shall be considered received by the Customs
Authority.
After the registration of the electronic customs declaration, the officer responsible for distribution
(administrator of electronic customs station), within maximum of 20 minutes, performs the
following actions: (i) access the selector of declarations by colour, then the SIIV "ASYCUDA World"
sets the corridor for customs declaration; (ii) reserves on the single account of the customs
authorities the cash amounts required for payment of the related export operation; (iii) in case
the declaration is awarded a green corridor, the Inspector orders to verify the declaration in
"Multy-Agency" and (iv) at the exporter's request, prints on paper the electronic export
declaration and authenticates the copy with the individual stamp and transmits it to the applicant.

4.10. Where and what kind of confirmations can be received from Customs Service?
Within one hour, the SIIV "ASYCUDA World" sends an electronic message to the economic
operator or customs broker as follows: "You can present the goods at the border customs office
(indicated in box 29 of the customs declaration in detail)”.
If the customs risks of the operations involves carrying out a customs control at internal customs
post, the message will read as follows: "We are going to present the goods at the customs post
(indicating its name).”

31
4.11. How much time is necessary to achieve export after submission of electronic customs
export declaration?
Exports are achieved in maximum 8 days after submitting customs declaration, according to article
42 of the Customs Code of the RM:
http://lex.justice.md/index.php?action=view&view=doc&id=319745).

4.12. How to learn what control corridor was distributed by SIIV ASYCUDA World for customs
declaration?
The declaration received by the Customs Service are distributed automatically to one of control
corridors by SIIV ASYCUDA World. Customs control shall be based on risk analysis. The economic
operator learns its type of control corridors at the border. The customs declaration is distributed
by SIIV ASYCUDA World to one of the four control corridors: green, blue, yellow and red.

Green corridor - customs release, the transport unit moves to the border without customs control
towards the post-clearance control. Customs declarations are validated immediately, and the
economic operators immediately dispose the cargo after the customs declaration is submitted.
Blue corridor – customs release of goods with subsequent selective verification. Such verifications
will be carried out by customs from the office, on the basis of the documents attached to the
customs declaration and will not intervene in the activity of the economic operator, unless are
found some deviations from customs rules.
Yellow corridor – documentary control of customs declaration and customs control measures
imposed by risk criteria. If customs officers need to require additional documentation, by an
electronic message, they notify the declarant or exporter who registered the customs declaration
about the necessity of submitting a certain document via the messaging system of SIIV ASYCUDA
World. If the declarant did not submit the required document within five working days of
receiving the request, the customs officer invalidate the customs export declaration in question
and submit the declarant a corresponding message, and enters in SIIV "ASYCUDA World" the data
about operations made and compliance matters of attached documents.
Red corridor – documents’ and physical controls of goods. Customs officers shall carry out
documentary and physical customs inspection, comparing and checking the commercial
transaction data with related documents and goods transported. If it is necessary to request
additional documentation, the request and presentation procedures are governed by point 19 of
the Regulation on electronic customs clearance procedure for export of goods.
(http://lex.justice.md/md/350292/).
IMPORTANT! At the identified discrepancy between the customs declaration and documents
related to physical goods, the customs officer may invalidate, if necessary, the customs
declaration, using the "cancellation" option in the SIIV ASYCUDA World.

32
4.13. How and where can be controlled the exported goods under electronic customs
declaration?
The control of goods is carried out at border customs station depending on the 4 control corridors:
red, yellow, blue and green. Yellow corridor assumes documentary control, and the red -
documentary and physical control of goods.
The physical control is typically held at border crossings. The exceptions to this rule are established
as follows: (i) if the customs operation risks involve carrying out customs control at an internal
customs post, and (ii) in case rail shipment. In these cases the exporter is expected to present the
goods at any internal customs posts for such inspection.

4.14. Where and when the seal can be applied?

The seal can be applied at customs border posts and internal control posts only after the customs
control is made.

4.15. How to calculate the export duties for goods and means of transport declared and duties
paid for customs procedures in the electronic export process?
Export duties are fees paid to the state for the right to export. Calculation of export rights for
goods and means of transport shall be declared in accordance with Law No. 1380-XIII of
20.11.1997 on Customs Tariff, Law No. 156-XVI from 21.07.2005 and the Order of Customs
Service No. 189-o from 29.08.2005 and includes the following basic payments:
• the fee for customs clearance procedures of goods placed for export - 0.1% of the customs
value of goods, but not less than 500 Euros and less than 10 Euros for other three procedures;
• Customs seals (including the cost of the seal) - 4 Euro;
• Information processing the primary customs declaration - 4 Euro;
• Information processing of each complementary customs declaration - 1 Euro.
Export duties are payable prior to, or on the day of customs declaration (customs obligation on
export appears at the date of registration of the customs declaration - art. 127/8 of Customs
Code).
At the time of customs clearance, a difference between the calculated amount and actual
payment may be identified. This difference shall be paid during the clearance process. Legal
entities and individuals pay export duties by transfer or by bank cards to the respective
accounts of the Central Treasury of the Ministry of Finance.

The customs duties’ payer is the entity who holds the customs declaration. In case of a
representative (e.g., Customs broker or a financial manager), the entity in whose name the
customs declaration is made, is also a payer of customs duties, but the actual payment may be
made by this intermediary.

33
Excess payment of export duties paid shall be refunded to the payer's written request within the
period prescribed by law. Fee charged for passing the customs procedures is not refunded in case
of cancellation of clearance after the submission of customs declaration.

4.16. Authorized economic operator (AEO) and how an exporter can benefit from this service?
4.16.1. What is an authorized economic operator (AEO)?
The Authorized Economic Operator (AEO) is an economic entity
considered reliable in the context of its customs operations. AEO
(holding AEO certificate) may benefit from special export facilities,
including the clearance procedure ‘at home’ and priority for border
crossing.
Thus, the transport means belonging to AEO or carrying goods
of these, avoid queues formed by all transport units, by moving
on a separate, properly marked traffic lane. More details can be
found at the website of the Customs Service:
www.customs.gov.md/ro/content/agent-economic-autorizatautho-
rized-economic-operator-aeo.
4.16.2. What are the benefits of AEO?
1) Reducing the physical and documentary checks;
2) Priority treatment of goods and means of transport if are selected for additional control;
3) A choice for place of controls;
4) Easier access to customs simplifications;
5) Prior notification;
6) Improving relations with the customs authorities;
7) Recognition as secure and safe business partner;
8) Mutual recognition;
9) Indirect benefits:
• Reduced theft and losses;
• Fewer delayed shipments;
• An improved planning;
• Improved customer loyalty;
• Increasing employee commitment;
• Reducing the number of security and safety incidents;
• Lower inspection costs of suppliers and increased cooperation;
• Reduced crime and vandalism;
• Preventing problems through recognition of employees;
• Improved security and communication among the partners involved in supply chain.
4.16.3. Who can apply for AEO status and what type of documents are issued to them?
Any company registered under the laws in force, and involved in activities covered by customs
legislation, may obtain an AEO certificate. Obtaining the AEO status does not constitute an
obligation for the economic entities, on the contrary, the decision to apply, or not, to that
status belongs to them, and the choice is based on their specific situation and needs.
The prerequisites for obtaining AEO status are:
1) have no record on debts to the national public budget;

34
 2) dispose assets with a high degree of solvency, confirmed by accounting records and
available information;
3) have no breach of customs legislation, established under legal proceedings, over the last
two years preceding the submission of application;
4) have a management system of commercial operations records and, where appropriate,
transport records, to permit and facilitate appropriate customs controls;
5) have premises, equipment and staff required for cargo handling.
The condition is considered accomplished if the applicant meets the above requirements.
Moldovan Customs Service issues three categories of certificates:
a) AEO certificate for customs simplifications (AEOC) – for operators applying for various
simplifications related to the clearance procedure established by Customs Code of the RM,
ensuring compliance with the criteria in paragraphs 1) - 4) described above;
b) AEO certificate for security and safety (AEOS) – for economic operators requesting to
benefit from facilitations with regard to customs controls concerning security and safety
applied to entry or exit of goods to and from the territory of Moldova, ensuring compliance
with the criteria in above paragraphs 1) - 5);
c) AEO certificate for customs simplifications / security and safety (AEOF) – for economic
entities applying for various simplifications established by Customs Code of the RM and
facilitations for customs controls aimed at ensuring safety and security and compliance
criteria in paragraphs 1) - 5), referred to above.
4.16.4. How to obtain the AEO status?
1) The stage of self-assessment, when the economic entity has evaluated, previously and
independently, the company's capacities and compliance with AEO requirements, by
completing a self-assessment questionnaire available on the website of the Customs
Service: www.customs.gov.md:888/files/acte/Chestionar%20AEO.pdf.
2) Submission of the application to the One-Stop-Shop, or online (the model of application:
www.customs.gov.md:888/files/acte/Cerere%20de%20acordare%20a%20statutului%20AEO.pdf),
accompanied by Statutory declaration (The model of Statutory declaration:
www.customs.gov.md:888/files/acte/declaratie%20pe%20propria%20raspundere%20(2).pdf) and
self-assessment Questionnaire to obtain AEO (The model of Questionnaire:
www.customs.gov.md:888/files/acte/Chestionar%20AEO.pdf).

The application may be submitted by the authorized representative of the applicant in writing or
electronically using electronic data processing techniques with digital signature authentication,
which correspond to the requirements of electronic document under Law No. 264-XV of 15 July
2004 on electronic document and digital signature.

35
Additionally, the applicant shall provide all information and documents to the Customs Service,
proving that the conditions for granting AEO status are met, according to art. 1953 of Customs
Code of the Republic of Moldova. The necessary information and documents required for granting
AEO status will be determined based on the methodology approved by the Customs Service.
3) Examination of the application by the Customs Service shall be performed within up to 30
calendar days after receipt of the request and the attached documents.
4) Pre-audit of the economic operator is conducted by customs authority. Customs Service
verifies that the compliance with the conditions for granting AEO status, by assessing the
activity of the applicant on the basis of risk analysis, and has the right to use all forms of
customs control provided by the Customs Code of the Republic of Moldova. Pre-audit of
the economic entity is made within the deadline for examining the application and lasting
up to 30 days.
IMPORTANT!
In duly justified cases, and documentary substantiated, the term may be increased to
more than 30 days, by informing the applicant.
5) AEO certificate is issued by the Customs Service, which take effect on the third working
day from the date of issue.
AEO certificate shall be issued in two
copies, with a granted registration
number in a chronological order. A copy
is sent to the AEO and the other is kept
in the records of the Customs Service.
AEO certificate is part of the detailed
customs declaration in box 44,
according to the Order No. 346-O of
24.12.2009 regarding the approval of
Technical Norms on printing, usage and
detailed customs declaration (Official
Gazette of the Republic of Moldova nr.197-200 / 876 of 31.12.2009) and is granted for an
indefinite period.
IMPORTANT!
AEO certificate can be withdrawn by the Customs Service for breach of compliance criteria.

36
V. POST-CUSTOMS PROCEDURES AFTER EXPORT TO THE EUROPEAN UNION
(from finishing the clearance to finishing the export transaction)

5.1. What are the procedures for goods delivery to the importer after exiting the customs?

The exporter or authorized customs broker (in the case of a complex service contract) will ensure,
through responsible persons of the carrier and shipper, the implementation and verification of
the following points:
(i) monitoring of transportation, in order to avoid the risk of failure to deliver on schedule, of
irreparable damage or loss of goods in the occurrence of major forces (these points
require to be stated prior to concluding the carrier-shipper contracts and insurance of the
goods and means of transport),
(ii) delivery confirmation, which provides delivery schedule execution and conditions of the
transport contract and provisions of the sale contract (terms of delivery according to
INCOTERMS) at the shift the risk from seller to buyer;
(iii) receipt of goods - is the legal act of acceptance of goods by importer (or authorized
person), as appropriate action to contractual conditions, finalised by the application of the
stamp of recipient on the corresponding CMR sheet and / or by other means agreed by
Importer and Exporter.

5.2. How to notify the Importer about the delivery of goods?

The Exporter by e-mail, notify the importer in accordance with provisions of the contract, on the
following points of the export - import transaction: (i) the dispatch of the goods and the indicative
term of transport arrival, (ii) sources of communication with carrier – shipper, or in case of
multimodal export, of a carrier and a shipper, (iii) real transport traffic chart (iv) other relevant
information specific to this transaction.

5.3. What is the procedure for confirming the arrival and actual transfer of goods to Importer?

The procedure for confirming the arrival and actual transfer of goods to the importer, consists of:
(i) arrival of transport to the place of cargo transmission foreseen by the contract: (ii) verification
of quantity and quality of goods by the importer (or by the entrusted broker) and by the shipper

37
and / or authorized broker on behalf of the exporter; (iii) unloading of cargo (under contract, by
the responsible party) and (iv) modality to remove any appeared differences and taking decisions
to cover losses in case of occurrence of discrepancies.
When exporting agrifood products that may encounter qualitative and quantitative changes, may
occur some deviations in weight, volume or even quality. For these reasons, when downloading
and weighing the goods, the exporter shall have a representative or be represented by the
carrier-shipper which shall have clear instructions and powers of action.

5.4. What are the rules of payment the export transactions to EU?
Payment arrangements applicable to export - import operations consist of the technical
organization of circulation of commercial documents confirming delivery and receipt of goods,
within the payments terms for the delivered goods, with the application of tools (means) of
payment of trade ratios between the two sides (seller - buyer), through the commercial banks
they use.

In the international export - import transactions practice, the exporter (seller) and the importer
(buyer) applies various payment arrangements in accordance with national and international trade
law, and the most applicable are: (i) payment in advance; (ii) letters of credit; (iii) documentary
encashment and (iv) payment by instalments. These modalities are presented in the order of
increasing the exporter’s risks and decreasing the importer's.
• Advance payment - a sum of money received by the exporter on the subsequent
deliveries’ account. The advance may be total (100%) or partial (will combine with one of
other forms of payment). Minor risk for Exporter and a major risk for Importer;
• Letter of credit - opened on the name of exporter and represents a firm commitment of
the importer’s bank to pay for the delivered goods, following strictly defined conditions.
Moldovan commercial banks provide such services. This payment method requires special
training, therefore the exporter need to address the involved bank for consultation. By the
Letter of Credit, the exporter can increase the speed and security of the payment for
delivered goods;
• Documentary encashment - for the Exporter it represents a bank commitment to receive
the payment from the importer against the transmission of cargo documents to the buyer.
The documentary encashment, as in the case of letter of credit, requires special
knowledge. Therefore the exporter shall consult the bank that is served.
• Payment by Instalments - means that the importer will pay the exporter invoices on
agreed time terms from the date of delivery. This payment method is a major risk for the
exporter. Therefore the exporter will use the payment term under certain conditions that
will allow to reduce the risk of payment: (i) the existence of permanent trade relations with
the importer; (ii) the existence of debts to the importer concerned of commercial or other
relations; (iii) the existence of a letter of guarantee of payment from the importer's bank.

38
5.5. How shall be monitored the receipts for delivered goods and what tax obligations are
applicable to the repatriation of funds from external economic transactions?
The Exporter, based on payment arrangements agreed with the Importer for the supplied goods,
will monitor, through the involved commercial bank, the payment terms and amounts of
payments made to the bank account, so as to ensure the receipt of the total amount of the
transaction specified in the international sales contract. The international sales contract must
expressly specify the mode of dispute resolution, including who will be their mediator (e.g. the
Permanent Court of Arbitration at the Hague or Stockholm).
The Exporter, in accordance with art. 3 of Law No. 1466 of 29.01.1998 on regulation of
repatriation of funds, goods and services from external economic transactions
(http://lex.justice.md/viewdoc.php?action=view&view=doc&id=311599&lang=1), as amended, is
obliged to register export receipts on its bank accounts in Moldova. The deadline for repatriation
of foreign currency from (export-import) contracts of sale is set in the contract, but not later than
two years from the date of shipment in question.
The control over the repatriation of funds from external economic transactions is carried out by
bodies of the State Tax Inspectorate. Failure to observe the repatriation of funds, of material
resources and services, is punishable by a fine imposed to economic operators, in a proportion
of 0.1% of the amount (value) of repatriated funds for each calendar day of delay. The amount of
fines can not exceed 40 % of the funds non-repatriated on time. Payment of the fine does not
release the economic operators from the obligation of repatriation of funds and materials.

5.6. How to recover the Value Added Tax (VAT) related to export?
In accordance with article 104 of the Tax Code No. 1163 dated 24.04.1997
(http://lex.justice.md/md/326971/), as amended, the supplies of goods and services for export, as
well as all types of international cargo transport are taxed at zero and exporters have the right for
VAT reimbursement on export transactions. The right to a VAT reimbursement from the budget
extends exclusively on exporters registered as VAT payers.

Provision of services related to the export of goods is considered a part of export (Article 105 of
the Tax Code), which requires VAT reimbursement, including for shipping and international
transport services, brokerage services, etc. relating to the export of goods.
VAT reimbursement from the state budget is carried out in accordance with the Regulation on
value added tax reimbursement, approved by the Government Decision No. 93 of 02.01.2013
(http://lex.justice.md/md/346650/).
The request on VAT reimbursement is performed by submitting to the Territorial Tax Inspectorates
in the service area, an application provided by the Appendix 1 to the Regulation mentioned above.

39
The application shall indicate, necessarily, the VAT amount requested for reimbursement. If the
amount is not indicated, the application is not examined. The VAT amount requested for
reimbursement must match the amount reflected in the VAT returns declaration. In order to
confirm the right to VAT reimbursement on acquired goods and services, the Exporter must have:
1. VAT returns declaration;
2. Records of supplies and acquisitions;
3. Contract on export of goods;
4. Commercial invoice;
5. Customs declaration of export of goods;
6. Document on International Transport of Goods (copy);
7. Customs bodies’ confirmation on the delivery of goods for export.
The exporter, during the entire transaction process will take care to obtain the necessary
documents for VAT reimbursement. Special attention will be given to the application of customs
stamps of a bordering country on the documents of international transport of goods. Thus, for
example, auto transport will require the application of the Romanian or Ukraine customs stamp on
the CMR.

5.7. What is the Post Clearance Audit (APV), who aims at and why it is necessary?
Post Clearance Audit (APV) is the tool for confirmation of the information
reported to the customs authority by the importers and exporters, in terms
of verification of the economic entity’s compliance with customs legislation
and observance of the customs authority’s requirements for the use of
certain procedures and customs regimes. A Post Clearance Audit may be
applied to entities directly or indirectly involved professionally in transactions subject to Post
Clearance Audit or entities who have documents and are professionally involved (any economic
operator who imports or exports goods, customs brokers, administrators of warehouses, and any
company that have tangencies with customs procedures).
Post Clearance Audit, under the EU law, focuses on:
1) post verification of imports of goods in free circulation;
2) control of special procedures (transit, customs warehousing, temporary importation, etc.);
3) verification of: administration, organization, internal procedures and / or internal systems to
record information relating to goods imported / exported by the economic operator;
4) customs pre - audit of economic operators for granting a requested customs procedure (e.g.
simplified procedures for transit or declaration, customs procedures with economic impact and
other).

5.8. Why Post Clearance Audit is required (APV)?

Customs control after post
clearance audit of economic entities
engaged in entrepreneurial activities
shall be planned, recorded,
monitored and reported in
accordance with Law No. 131 of
08.06.2012 on state control over
business activity and in accordance
with Moldovan Customs Code,
Section 291.

40
In the post clearance audit, the customs authorities are required to identify and impartially examine all
facts and circumstances that are covering the transit of goods across the customs border and placing
them in a customs destination.
These control activities of the Customs Service of Moldova, are necessary to align customs operations
to EU standards and OMV to reduce the long waiting crossing the border and create for the economic
operators most comfortable conditions for developing their business.

5.9. What documents are necessary for Post Clearance Audit (APV)?
According to Moldovan legislation, businesses that perform international trade of goods are obliged to
keep documents relating to imports or exports for a period of 6 years. The economic operator must be
able to demonstrate to the customs officers how the goods, imported or exported, have been
purchased and paid for, or tariff classified and how the decision was made on the value inserted in the
customs declaration and origin of goods.
For the implementation of Post Clearance Audit (VPA), the economic operator must have the following
supporting documents:
1) The contract, offer, order or invoice where are indicated the terms of delivery, including
quantity, value, delivery date and mode of payment;
2) The invoice where the delivery date is given, goods description, quantity and value, conditions
of delivery (according to INCOTERMS);
3) Documents accompanying the transit where are indicated how the goods entered to Moldova,
the itinerary covered and applied the necessary customs stamps;
4) Preliminary information about the origin and tariff code, which confirms the tariff classification
of origin of goods.

5.10. How the Post Clearance Audit is conducted (APV) and whom to address questions?
The Post Clearance Audit procedures are implemented by officers of Subsequent Control
Department of the Customs Service, by preliminary contacting the economic operators and
agreement on time to conduct the audit. APV is performed in accordance with the Moldovan
Customs Code, Section 291 and Moldovan Customs Service Order No. 63-A of 01.11.2013 on
approving the Methodological Norms on subsequent post-clearance audit control and re-
verification of customs declarations, which states that post-clearance audit is conducted by the
customs authorities, in a planned or unplanned manner
(www.customs.gov.md/sites/customs.gov.md/files/acte/tipurile_de_control.pdf).
Post clearance audit can be performed at headquarters and at the premises of the entity holding the
goods, or of its representative, or of any other person directly or indirectly involved in those
operations, or of any person in possession of relevant documents. At the start of control, the auditors
present the audit order and their service authorisations. At the request of auditors, can be verified the
confirming and supporting documents, the buildings, and hold discussions with collaborators and
company representatives who were engaged in import, export or accounting operations.
IMPORTANT!
The auditors are required to maintain the confidentiality of information obtained during the audit. The
Customs Service have specialized teams working in auditing of post customs clearance, who shall
contact the economic operator in advance in order to establish the visit to the office. In case of doubt,
call: Tel: 022 574155; 022 574164; 022 574160,
Fax: 022 574155; 022 574122,
E-mail: control.ulterior@customs.gov.md

41
VI. SERVICE PROVIDERS IN FACILITATING EXPORT OF AGRO-FOOD PRODUCTS FROM MOLDOVA
TO THE EUROPEAN UNION MARKETS
In the Republic of Moldova there are several organizations that aim or bring their contributions to
increased exports of domestic agrifood goods to third markets. A brief description of these entities and
the services provided to a possible customer / exporter, are listed below.
Entity Products and services Where we address

Organization for  promotion of Moldovan goods and services to foreign Chisinau mun.,
Investment and markets and promote Moldova's image; str. Alexei Mateevici 65
Export  identification of foreign partners and exploring new markets; Tel:+373 (0) 22 27 36 54
Promotion  organizing events in the country and abroad; Fax:+373 (0) 22 22 43 10
Moldova  research studies to promote export; office@miepo.md
(MIEPO)  providing services to potential investors. www.miepo.md

Chamber of  expertise and valuation of goods, machinery and assets; Chisinau mun., bd. Stefan
Commerce and  arbitration and mediation of domestic and international cel Mare 151
Industry of trade; Tel: +373 (0) 22 22 15 52,
Moldova (CCI)  customs brokerage and clearance operations of goods; Fax: +373 (0) 22 23 44 25
 promote and develop exports in third markets; camera@chamber.md
 consulting on tax law, trade, customs; www.chamber.md
 certification of products, goods and services.

National Agency  marketing services and access to markets; Chisinau mun., str. 31
for Rural  support the implementation of quality standards; August, nr. 98, of. 401
Development  market studies and sectoral at national and international Tel:+373 (0) 22 23 53 54,
(ACSA) levels; office@acsa.md
 economic financial services and attracting investment; www.acsa.md
 services in agriculture and rural infrastructure development.

National  business management, production, marketing and export; Chisinau mun., bd. Stefan
Federation of  services in creation and development of agricultural cel Mare 123 ”V”
Agricultural cooperatives; Tel: +373 (0) 22 23 56 98,
Producers of  manufacturing, services and quality standards; info@agroinform.md,
Moldova (FNAM  finance, financial services and investment sources; www.agroinform.md
AGROinform)  lobby and advocacy services.

Republican  business management and production; Chisinau mun., bd. Stefan

Association of  lobbying and advocacy for its members; cel Mare 162, bir. 1309
Agricultural  implementation of advanced technologies in agriculture; Tel: +373 (0) 22 21 06 58
Producers  markets and export promotion; aslusari@uap.md,
"UniAgroProtect"  create associative forms of cooperation of producers. www.uap.md

National Farmers  legal services, lobbying and advocacy for its members; Chisinau mun.,
Federation of  facilitating access to finance and investment; str. George Cosbuc 11
Moldova (FNFM)  Implementation of advanced technologies in agriculture; Tel: +373 (0) 22 21 01 88,
 to support market access and export promotion. fnfmoldova@gmail.com
www.fnfm.md

Fruit Growers and  lobbying and advocacy for members APEF Moldova Fruit; Chisinau mun., bd. Stefan
Exporters  horticultural management and business planning; cel Mare 162, br. 410
Association  ensuring technology transfer and quality standards; Tel: +373 (0) 22 22 30 05,
"Moldova Fruit"  marketing, promotion and export of horticultural products. moldovafruct@yahoo.com
www.moldovafruct.md

Producers and  marketing, promotion and export of horticultural products; Chisinau mun., bd. Ş Stefan
Exporters  Lobbying and advocacy for its members; cel Mare 162, br. 207
Association of  horticultural management and business planning; Tel: +373 (0) 22 21 41 51,
Table Grape  ensuring technology transfer, innovation and quality apesmd@gmail.com
standards. www.apesm.md

42
VII. MEDIA SOURCES AND LITERATURE

1. Authorised economic operators. Leaflet - BRITE program / USAID and the Customs Service
of Moldova;
2. Post Clearance Audit. Leaflet - EUBAM and the Moldovan Customs Service;
3. Customs Code of the Republic of Moldova No. 1149 of 20.07.2000;
4. Tax Code of the Republic of Moldova No. 1163 of 24.04.1997;
5. Dumbraveanu Nicolae. Practical Guide for exporter. Chisinau, ACSA, 2002;
6. Dumbraveanu Nicolae. Procedures for export of agricultural products. ACED 2014;
1. Electronic Export stages. Leaflet - BRITE program / USAID and the Customs Service of
Moldova;
2. Electronic exports. Leaflet - BRITE program / USAID and the Customs Service of Moldova;
3. Government Decision no. 1290 of 09.12.2005 approving the Regulation on the activity of
customs brokers and customs clearance specialist;
4. Government Decision no. 1140 of 02.11.2005 approving the Regulation implementing
customs destinations provided by the Customs Code of the Republic of Moldova;
5. Government Decision no. 93 of 02.01.2013 on approving the Regulation on
reimbursement of value added tax;
6. Government Decision no. 970 of 11.17.2014 regarding the approval of the establishment
and functioning of the one-stop shop for issuing phytosanitary certificate for export / re-
export;
7. Government Decision no. 654 of 09.18.2015 regarding the approval of the one-stop shop
for the issue of permits for export and animal by-products;
8. Government Decision no. 1408 of 10.12.2008 regarding the approval of sanitary-veterinary
norms;
9. Government Decision no. 904 of 11.13.2013 on approval of Regulation on electronic
customs clearance procedure of goods for export;
10. Law No. 1380-XIII of 20.11.1997 on customs tariff;
11. Law no. 1466 of 29.01.1998 on regulation of repatriation of funds, goods and services from
external economic transactions;
12. Law no. 186 of 24.04.2003 regarding the evaluation of conformity;
13. Law no. 119 of 22.06.2004 on plant protection products and fertilizers;
14. Law no. 264-XV from 15.07.2004 on electronic document and digital signature;
15. Law no. 156-XVI of 21.07.2005 amending and supplementing Annex 2 to Law No. 1380-XIII
of 20 November 1997 concerning the customs tariff;
16. Law no. 221 of 19.10.2007 on veterinary activity
17. Law no. 228 of 23.09.2010 regarding plant protection and phytosanitary quarantine,
18. Law no. 235 of 01.12.2011 on accreditation and conformity assessment;
19. Law no. 181 of 07/22/2016 on amending and supplementing certain acts in regulating the
licensing of entrepreneurial activity;
20. Order of the ANSA General Director no. 72 of 1001.07.2013 on approving the regulation
laying down rules on veterinary certificates;
21. Order of the ANSA General Director no. 62 of 10.3.2014 on establishing the procedure for
issuing the certificate of safety for agricultural raw materials and imported food products;
22. Customs Service Order no. 189-a 29.08.2005 on the review of regulatory legal acts on
business activity, issued by the Customs Service;

43
 23. Customs Service Order no. 244 of 03.07.2007 regarding the approval of the Regulation on
completion, authentication and issuing EUR1 certificates for transportation of goods
exported from Moldova under the free trade regime with the Member States to the
Central European Free Trade Agreement (CEFTA) and changes in regulation on completion,
authentication and issuing certificates of origin of goods exported from Moldova under
preferential trade with the European Union;
24. Customs Service Order no. 50 of 18.02.2008 regarding the approval of the Regulation on
completion, authentication and issuing certificates of origin of goods exported from
Moldova under preferential trade with the European Union (ATP) and Member granting
RM the Generalised System of Preferences (GSP);
25. Customs Service Order no. 346-A of 24.12.2009 on the approval of Technical Norms on
printing, use and customs declaration in detail;
26. Council Regulation (EC) no. 55/2008 of 21 January 2008 introducing autonomous trade
preferences for Moldova and amending Regulation (EC) No. 980/2005 and Commission
Decision 2005/924 / EC. - Official Journal of the European Union of 24.01.2008;
27. Council Regulation (EC) no. 980/2005 of 27 June 2005 applying a scheme of generalized tariff
preferences;
28. www.amd.md
29. www.acsa.md
30. www.acreditare.md
31. www.aemtrans.md
32. www.aita.md
33. www.agroinform.md
34. www.ansa.gov.md
35. www.apesm.md
36. www.chamber.md
37. www.customs.gov.md
38. www.globalgap.org
39. www.eico.ro
40. www.fnfm.md
41. www.lex.justice.md
42. www.miepo.md
43. www.moldovafruct.md
44. www.uap.md
45. www.cis.gov.md
46. www.cts.md/ro/tags/semnatura-digitala
47. www.exporthelp.europa.eu
48. www.europa.eu
49. www.gs1md.org
50. www.iccwbo.org/products-and-services/trade-facilitation/incoterms-2010
51. www.servicii.gov.md
52. www.vama.md
53. www.vsi.md

44
Annex 1. PowerPoint presentation: "Procedures for export of
Moldovan agrifood production to EU markets”.

EU Project
"Technical Assistance for the DCFTA implementation"
(DCFTA TA Project)

EXPORT PROCEDURES
FOR MOLDOVAN AGRI-FOOD PRODUCTION
TO EU MARKETS

Fala Anatolie,
Junior Expert, GFA

MD 2004, mun. Chișinău, bd. Stefan cel Mare 180, oficiul 1318,
Tel.: +(373 22) 292 211, 292 233 293 327, Fax: +(373 22) 293 307
E-mail:info@gfa-dcfta.md, Web. www.gfa-dcfta.md

EU Project "Technical Assistance for the DCFTA implementation"

(DCFTA TA Project)

Guide “Export procedures for Moldovan agri-food production to EU markets":

1. A source of information - on export procedures from RM to the EU for businesses;

2. A Guide with practical application – steps, necessary documents and procedures for the
export of Moldovan agricultural production in EU markets;

3. A working tool - able to respond to requirements of businesses:

 60 answers to frequently asked questions, with respect to exports to the EU;

 105 links to public information, including on Moldovan Customs Service and other state
institutions involved in export procedures and export support service (Export
Helpdesk);

 20 application schemes and practical procedures and documents required;

 20 addresses and contact information of institutions and organizations that can help
and assist businesses to develop exports;

4. A flowchart for businesses – how to penetrate, develop and explore export markets in
the European Union.
 EU Project "Technical Assistance for the DCFTA implementation"
(DCFTA TA Project)

ACTIONS PRIOR TO EXPORTS IN THE EUROPEAN UNION:

Refer to export support service (Export Helpdesk) in the EU:
http://exporthelp.europa.eu/thdapp/display.htm?page=form/form_MyExport.html&docType=main&languageId=en

Prompt responses to requests for information from exporters:

1.How can my product cross EU borders?
2.How much does it cost (import tariff calculation)?
3.How do I get a preferential tariff?
4.What are authorities in each EU Member State with
which I contact?
5.The volume of import / export of the product?

Information on tariffs, requirements, import quotas and

preferential agreements applicable in the EU, as well as
statistics of trade with the 28 EU member states.

How to contact the export support service?:

 Tel. 00 800 67891011 (tax free)
 Tel. 0032 2 299 9696 (from other countries)
 e-mail: https://europa.eu/european-union/contact/write-to-us_en
 on-line support : https://europa.eu/european-union/contact_en

EU Project "Technical Assistance for the DCFTA implementation"

(DCFTA TA Project)

EXPORT SUPPORT SERVICE (EXPORT HELPDESK):

Support in identifying information related to:

 The classification of goods in the EU
 EU import procedures
 Documents for customs clearance
 EU Customs Union, which includes the 28 Member States
 Value Added Tax (VAT) applicable
 Excise taxes, indirect taxes, which are imposed on goods

Prior to export actions, compliance and informing the exporter on:

 Sanitary and Phytosanitary Requirements
 Requirements protecting the environment
 Technical regulations
 Market standards
 Import restrictions
 Binding tariff information
 EU Project "Technical Assistance for the DCFTA implementation"
(DCFTA TA Project)

METHODS OF DELIVERY-RECEIPT OF GOODS IN ACCORDANCE WITH

INCOTERMS 2010
Aplicarea regulilor INCOTERMS puteţi găsi la pagina web a Camerei Internaţionale de
Comerţ: http://www.iccwbo.org/products-and-services/trade-facilitation/incoterms-2010.

The practical aspect in applying the rules of INCOTERMS:

- apply to the services of a licensed customs broker:
-consult a lawyer specializing in international commercial law with experience in procedures.

EU Project "Technical Assistance for the DCFTA implementation"

(DCFTA TA Project)

Procedures - to be understandable or identified -

CATEGORIES OF CLIENTS INVOLVED IN IMPORT-EXPORT PROCEDURES:

The national
Conformity assessment regulatory
Exporter bodies (CABs) for food authority for
products food safety
control

Customs
Customs Service Broker Carriers
Shippers

Organizations
supporting and
Commercial Banks
promoting exports
and specialised Importer
chain Associations
 EU Project "Technical Assistance for the DCFTA implementation"
(DCFTA TA Project)

Steps to export Moldovan agri-food production to the EU markets:

INFORMATION PROCEDURES - PREPARATION PRE-CUSTOMS PROCEDURES

Consultation Consultation of Product Registration Registration at Preparing

with export delivery-reception certification for of digital Customs and documents for
support Service method exports signature prepare cargo
Export documents
Helpdesk INCOTERMS 2010
ANSA, CAB, OE CCS, CS CS, Broker Exporter, Broker

PRE-CUSTOMS PROCEDURES

Filling - Electronic
Issuance of Issuance of Issuance Cargo Insurance Identifying and
Registration
Declaration
Certificate of Certificate of certificates of – contracting of
ASYCUDA WORLD Compliance Compliance origin of goods Contract CARGO carrier

Exporter, Broker, CS CAB CAB Customs Service Insurance comp. AITA, AEM Trans

PRE-CUSTOMS PROCEDURES POST-CUSTOMS PROCEDURES

Customs procedures Registration as Transportation Transmission of Receipt of Post

of goods and means of Authorized economic – delivery of goods to payment and Clearance
transport operator (AEO) goods Importer refund of VAT Audit
Exporter (VPA)
Export., Broker, CS Carrier / Shipper Carrier Shipper, Importer, Banks, Exporter
Exporter, CS
Broker ITFS CS

EU Project "Technical Assistance for the DCFTA implementation"

(DCFTA TA Project)

PRE-CUSTOMS PROCEDURES FOR EXPORTS to EU:

1. Required documents and registration procedure as exporter at the Customs Service.

Application for registration as a Participant in foreign trade: http://www.customs.gov.md/ro/content/formulare-line

The set of documents is submitted physically (to open the file) to one of the three customs offices, along with
completion of Application for registration as a participant in foreign trade and includes 13 original
documents and copies.

North Customs Office: Balti mun., Centre Customs Office: Chisinau mun., South Customs Office: Cahulmun.
CALL CENTER of the Customs Service: Tel: +373 (22) 57-41-11, E-mail: call-center@customs.gov.md

2. To facilitate procedures, the exporter must have digital signature for goods’ electronic
clearance operations.

Request for obtaining digital signatures accompanied by a set of documents at the Centre for Special
Telecommunications.
(http://customs.gov.md/sites/customs.gov.md/files/formulare/instructiune_obtinere_semnatura_digitala.pdf) or
addressed to S.E. Vamservinform (http://www.vsi.md/index.php/ro/contacte ).

3. If the exporter is already registered as participant in foreign trade at Customs Service.

The exporter or his authorized representative: submit an electronic customs declaration for each
document, accompanied by: a) invoice; b) transport documents, and c) permissive documents.
 EU Project "Technical Assistance for the DCFTA implementation"
(DCFTA TA Project)

PRE-CUSTOMS PROCEDURES FOR EXPORTS to EU:

4. Preparing documents relating to goods:
 Export-import contract
 Commercial invoice
 Packing list

5. Identification of transportation Company and

preparing transport contract:
AITA: www.aita.md or AEM – Trans: www.aemtrans.md
Documents for the transport unit:
 Waybill - CMR
 TIR carnet
 FIATA bill of lading (multimodal transport)
 Registration and technical condition documents
 Documents and acts of the driver

6. Cargo insurance contract (insurance contract

CARGO):
 liability for all risks
 with particular responsibility for damage

Companies: ASITO, DONARIS-Group, GRAWE CARAT, KLASSIKA

Asigurări, MOLDASIG, MOLDCARGO and VICTORIA Asigurări.

EU ProjectUE
Proiectului "Technical Assistance
”Asistență tehnică for the DCFTA
pentru implementation"
implementarea DCFTA”
(DCFTA TA Project)
(Proiectul AT DCFTA/ZLSAC)

PRE-CUSTOMS PROCEDURES FOR EXPORTS to EU:

7. Issuance of mandatory certificates for

goods from the Customs Service:
Submission of samples and documents
necessary to obtain the following certificates:
 The movement of goods certificate EUR.1
 Transport certificate EUR1
 The certificate of origin Form A

8. Issuance of Certificate of conformity of

goods from the OEC:

National Accreditation Centre of the Republic of

Moldova (MOLDAC): accreditation - assessment of
Conformity Assessment Bodies (CABs).

Conformity Assessment Body and Certification

Body of the exported product, to be accepted by the
importing country.

 CAB and accredited laboratories:

http://www.acreditare.md/pageview.php?l=ro&idc=175&t=Registre-OEC-acreditate.
 EU Project "Technical Assistance for the DCFTA implementation"
(DCFTA TA Project)

PRE-CUSTOMS PROCEDURES FOR EXPORTS to EU:

9. Issuance of mandatory certificates for goods issued by ANSA:

 Phytosanitary certificate

 Certificate of inoffensiveness
for plant products, and

 Veterinary certificate
 Veterinary opinion for export
 Veterinary authorization for Border phytosanitary procedures on the import and transit of plants, plant products:
http://ansa.gov.md/uploads/files/Proceduri%20la%20frontiera/Proceduri%20fitos
transport anitare%20la%20frontier%C4%83.pdf
 Common Veterinary Entry
Document (CVED) for export of
animal products in the EU

to be issued by the territorial

subdivisions of ANSA:
http://www.ansa.gov.md/ro/autori
zari-si-certificate.html

Border phytosanitary procedures on the import and transit of plants, plant products:
http://www.ansa.gov.md/uploads/files/Proceduri%20la%20frontiera/Proceduri%2
0sanitar-veterinar%20la%20frontier%C4%83.pdf

EU Project "Technical Assistance for the DCFTA implementation"

(DCFTA TA Project)

PRE-CUSTOMS PROCEDURES FOR EXPORTS to EU:

10. Necessary documents on car dashboard for exports to EU states

For the driver:

 international passport, ID
 international driving license, appropriate to the vehicle category

For the vehicle:

 vehicle registration certificate, accompanied by technical inspection coupon
 Green Card insurance, made by an insurance company
 Copy of the transport license
 I.T.P.I. (International Technical Inspection Certificate)
 Tachograph chart for freight vehicles with payload greater than 3.5 tons

For cargo:
 Cargo accompanying documents (contract, invoices, etc.)
 CMR - international waybill
 TIR (if moving under the TIR convention)
 Cargo Insurance Contract

For transportation of perishable goods or live animals:

 veterinary permit for the vehicle;
 veterinary certificate for cargo transport, including phytosanitary certificates / or veterinary certificate of
inoffensiveness to Health - Common Veterinary Entry Document , CVED for product (cargo) obtained from the National
Agency for Food Safety (http://www.ansa.gov.md/ro/autorizari-si-certificate.html).
 EU Project "Technical Assistance for the DCFTA implementation"
(DCFTA TA Project)

CUSTOMS PROCEDURES FOR EXPORTS to EU:

11. Electronic filling of customs declarations and registration of the economic entity in the
Integrated Customs Information System ASYCUDA World (SIIV ASYCUDA World)
 Completing by the Exporter (declarant) in their own name or of the authorized customs broker
 Registration of the economic entity participating in foreign trade ASYCUDA World SIIV
 Attached scanned documents, application of digital signature and electronic dispatch of documents

Main documents: (i) cargo documents; (ii) certificate of origin A, goods’ movement certificate EUR.1 or transport
certificate EUR1; (iii) the certificate of conformity; (iv) phytosanitary certificates / veterinary and inoffensiveness
certificate ; (v) CMR - international waybill; (vi) Technical passport of the transport unit and trailer; (vii) the driving
license of the driver of the transport unit; (viii) TIR; (ix) other certificates required in some markets.

DECLARANTS: Exporter own behalf or authorized Customs Broker

EU Project "Technical Assistance for the DCFTA implementation"

(DCFTA TA Project)

CUSTOMS PROCEDURES FOR EXPORTS to EU:

12. Distribution of the customs declaration by SIIV ASYCUDA World on control lane with
subsequent location of means of transport and goods
 receiving the electronic customs Declaration by the Customs Service
 automatic assignment by one of ASYCUDA World SIIV control lanes
 customs control based on risk analysis
 trader is informed at border on the type of control lane

The customs declaration is distributed by SIIV ASYCUDA World on one of the 4 control
corridors: green, blue, yellow and red.
 EU Project "Technical Assistance for the DCFTA implementation"
(DCFTA TA Project)

CUSTOMS PROCEDURES FOR EXPORTS to EU:

13. Authorized economic operator (AEO) service and export facilities
 economic operator considered reliable in the context of its customs operations
 AEO (with AEO certificate) grants facilities, clearance at home and prioritised border crossing
 recognition as secure and safe business partner

Moldovan Customs Service issue three types of certificates: (i) AEO certificate for customs simplifications (AEOC);
(ii) Security and safety AEO certificate (AEOS) (iii) AEO certificate for customs simplifications / security (AEOF).

Steps to obtain AEO status

1. Stage for self-assessment
2. Application and self-assessment Questionnaire to obtain the AEO at the One-stop shop or online
3. Examining the application by Customs Service
4. Pre-audit entity held by the customs authority
5. AEO certificate is issued by the Customs Service,.

Details: http://www.customs.gov.md/ro/content/agent-economic-autorizatauthorized-economic-operator-aeo

EU Project "Technical Assistance for the DCFTA implementation"

(DCFTA TA Project)

POST-CUSTOMS PROCEDURES FOR EXPORTS to EU:

14. Procedures for delivery of goods to the importer after exiting from customs

 transportation monitoring
 confirmation of delivery,
execution of the delivery
schedule and of transport
conditions
 receiving goods by the
importer

15. Procedure for confirmation of arrival and the actual transmission of goods to the
Importer

 arrival of transport to the place

of transmission
 verify the quantity and quality
of goods sent
 unloading of cargo
 how to remove differences
incurred
 EU Project "Technical Assistance for the DCFTA implementation"
(DCFTA TA Project)

POST-CUSTOMS PROCEDURES FOR EXPORTS to EU:

16. Rules of payment for export transactions to EU

 technical organization of the

movement of commercial
documents
 goods delivery confirmation
receipt
 ensure timely payment
 bank transfer

17. Monitoring receipts for delivered goods and the recovery of Value Added Tax (VAT)
related to export

 monitoring through commercial

bank
 receiving total transaction
amount specified
 VAT refund request from the
ITFS
 refund or switch account

EU Project "Technical Assistance for the DCFTA implementation"

(DCFTA TA Project)

POST-CUSTOMS PROCEDURES FOR EXPORTS to EU:

18. Post Clearance Audit (APV), confirmation of information reported to the
customs authority by the exporter
Documents of the economic operator for Post
Clearance Audit (APV)
 The contract offer, invoice indicating the delivery
terms, including the amount, value, delivery date
and method of payment;
 Invoice where the delivery date is given, goods
description, quantity and value, conditions of
delivery (according to INCOTERMS);
 Documents accompanying transit where indicated
how goods entered in Moldova, the itinerary
covered and applied the necessary customs stamps;
 Preliminary information about the origin and tariff
code, which confirm the classification of tariff and
origin of goods.

Order of Customs Service nr. 63-O of 11.01.2013: Detailed rules concerning the performance of
control after the post clearance audit and re-verification of customs declarations:
http://customs.gov.md/sites/customs.gov.md/files/acte/tipurile_de_control.pdf

For relations and clarifications - email: control.ulterior@customs.gov.md

 EU Project "Technical Assistance for the DCFTA implementation"
(DCFTA TA Project)

SERVICE PROVIDERS IN PROMOTING AND INFORMATION ABOUT

PROCEDURES FOR EXPORT:

Entity Source of information Entity Source of information

Organization of www.miepo.md National Federation of www.agroinform.md

Investment and Export Agriculture of Moldova
Promotion of Moldova
(MIEPO) (FNAM AGROinform)

www.chamber.md www.uap.md
Chamber of Commerce Republican Association
and Industry of Moldova of Agricultural
(CCI) Producers
"UniAgroProtect“ (UAP)

National Farmers www.fnfm.md

www.acsa.md Federation of Moldova
National Agency for Rural (FNFM)
Development (ACSA)

www.moldovafruct.md
www.apesm.md Producers and
Producers and Exporters
Exporters Association
Association of Table
Grape (APESM)
of Fruit
"Fruit of Moldova"

EU Project "Technical Assistance for the DCFTA implementation"

(DCFTA TA Project)

Thank you
for the interest and attention

EU Project "Technical Assistance for the implementation of the DCFTA"

(DCFTA TA Project)

bd. Stefan cel Mare 180, off. 1318,

MD 2004, mun. Chisinau,
Republic of Moldova

Tel.: +(373 22) 292 211, 292 233 293 327

Fax: +(373 22) 293 307
E-mail:info@gfa-dcfta.md,
Web. www.gfa-dcfta.md
Annex 2. PowerPoint presentation: "Procedures for export of
Moldovan agrifood production to CIS markets”.

EU Project
"Technical Assistance for the DCFTA implementation"
(DCFTA TA Project)

EXPORT PROCEDURES FOR MOLDOVAN

AGRI-FOOD PRODUCTION TO MARKETS OF
THE COMMUNITY OF INDEPENDENT
STATES

Fala Anatolie,
Junior Expert GFA

MD 2004, mun. Chișinău, bd. Stefan cel Mare 180, oficiul 1318,
Tel.: +(373 22) 292 211, 292 233 293 327, Fax: +(373 22) 293 307
E-mail:info@gfa-dcfta.md, Web. www.gfa-dcfta.md

EU Project "Technical Assistance for the DCFTA implementation"

(DCFTA TA Project)
ACTIONS PRIOR TO EXPORTS IN THE
COMMUNITY OF INDEPENDENT STATES:

See the search system of the Federal Customs Service of the Russian Federation
related to the Participants in Foreign Economic Activities:
http://customs.ru/index.php?option=com_content&view=article&id=17051&Itemid=2363

and the Portal of customs services of CIS member states:

http://194.87.17.190:12582/Pages/default.aspx

Connection Services to Customs Services of the 11 CIS

Advanced information for exporters on 22 fields
member states.
 EU Project "Technical Assistance for the DCFTA implementation"
(DCFTA TA Project)

The search system of the Federal Customs Service of the Russian Federation for
Participants in Foreign Economic Activities, offer following information:

 The algorithm of customs operations

 Participants in Foreign Trade Activities
 Attention to customs representatives
 Customs legislation
 Information for Participants in Activities of Foreign Trade
 Prohibitions and restrictions
 exchange Controls
 Protection of intellectual property rights
 The situation at border crossings
 Assistance to exporter
 Support for export
 Interaction with the business community
 Representations abroad of the Russian Federation’s CSs
 Database
 Information and advice on customs procedures
 Single Commodity Nomenclature of Foreign Economic Activities and the Common Customs Tariff of the
Eurasian Economic Union
 Useful links
 Using the customs regime of free customs zone in Russia
 Information on classification and country of origin of goods
 Schemes for import and export procedures
 Marking of goods

LINK: http://customs.ru/index.php?option=com_content&view=article&id=17051&Itemid=2363

EU Project "Technical Assistance for the DCFTA implementation"

(DCFTA TA Project)

In particular, to inform the Participants in Foreign Economic Activities, are

published: Link:
Link: http://ved.customs.ru/images/stories/5/%20%20%20%
http://ved.customs.ru/images/stories/2016/July/_.pdf 20%20%20%20%20%20%20%20%20%20%20%20%
20%20%20.pdf

The algorithm of customs operations Legal regulations on the movement of goods

through the customs border of the
Eurasian Economic Union
 EU Project "Technical Assistance for the DCFTA implementation"
(DCFTA TA Project)

Inspection of enterprises in Moldova by РОССЕЛЬХОЗНАДЗОР

For the export of agricultural products from Moldova to the Russian Federation, along with compliance
procedures and customs legislation, exporting company requires to be included in the list of economic
entities that have permission to export, obtained through inspections of the company made by the
Federal Service for Supervision veterinary and Phytosanitary - РОССЕЛЬХОЗНАДЗОР.
Link: http://www.fsvps.ru/fsvps/importExport/moldova/import.html

EU Project "Technical Assistance for the DCFTA implementation"

(DCFTA TA Project)

Inspection of enterprises in Moldova by РОССЕЛЬХОЗНАДЗОР

When initiating export to RF, the inspectors from РОССЕЛЬХОЗНАДЗОР – perform the audit
and inspection of the economic entity producing plant or animal products.

In accordance with decision no. № 94 of 9 October 2014 of the Eurasian Economic Commission and the
Decision № 834 of 18 October 2011 of the Commission of the Customs Union, with the entry into force of
the Regulation on the single procedure for conducting joint inspections, installations and sampling goods
(products) under veterinary control (supervision), following the publication of the preliminary report on the
joint inspection in a foreign country, the competent authority of a third country may provide additional
information (including information on the measures implemented to address weaknesses identified) to
clarify information contained in the preliminary report and its conclusions. The competent authorities of the
parties to the Customs Union, after assessing the received information, prepare and publish a final
inspection report.

In accordance with the decisions referred:

1. РОССЕЛЬХОЗНАДЗОР inspectors perform audit and inspection of the economic entity
producing vegetable and animal products;
2. They produce:
 List of certified nurseries in Moldova that permit the introduction of seedlings in the Russian Federation;
 The list of exporters of plant products from Moldova to the Russian Federation;
 Register Moldovan companies that allowed the export of fodder and feed additives, meat and meat
products, fish and seafood products in the Russian Federation.
 EU Project "Technical Assistance for the DCFTA implementation"
(DCFTA TA Project)

Registration and acceptance of products processed in RM by РОСПОТРЕБНАДЗОР

Moldovan processed food products, which are exported to the Russian Federation need to be
registered and accepted by the Federal Service for Supervision of Consumer Rights and Social
Protection - РОСПОТРЕБНАДЗОР.

When initiating export to RF, to be carried out the - State registration of the first product
processed and introduced first as imports into Russia.

Link: http://rospotrebnadzor.ru/gosserv/for/11/category/90/5402/

For controlled goods manufactured / processed outside the customs territory of the Customs
Union - the CIS countries, it is necessary to submit the following documents:
1. Application for registration;
2. Copies of the documents, according to which products are produced (standards, technical
specifications)
3. Declaration by the manufacturer on the presence or absence of Genetically Modified
Organisms, nanomaterials, hormones, pesticides in food;
4. A written notice issued by the manufacturer that the product (product samples) meet
documents, based on which they produce (copies of the certificate of quality);
5. A copy of the product label (package), declared by the applicant;
6. Research protocols (tests) (acts of hygienic examination)
7. Copies of documents confirming the import of samples of controlled goods into the
customs territory of the Customs Union

EU Project "Technical Assistance for the DCFTA implementation"

(DCFTA TA Project)

Registration and acceptance of products processed in RM by РОСПОТРЕБНАДЗОР

The termination of the State registration of the first product and first introduced as imports
in Russia.

Cost of service State fee for registration:

and mode of
o for state registration of new food or material - 5000 rubles
payment
o for state registration of a particular type of product that is potentially hazardous to
humans and the type of product imported for the first time in Russia - 5000 rubles
o amending the certificate of state registration - 350 rubles
o a document confirming payment of court fees (optional insurance)

The term of Nu mai mult de 7 zile calendaristice de la data primirii cererii.

service
The results of With the issuance of:
service Certificate of state registration of products (original 1pc.)
provision on approved template
issued at the end of the service provided
As consequence: Issuing the certificate of state registration.
Mode of reception:
through a legal representative
personally
 EU Project "Technical Assistance for the DCFTA implementation"
(DCFTA TA Project)

METHODS OF DELIVERY-RECEIPT OF GOODS IN ACCORDANCE WITH

INCOTERMS 2010
Aplicarea regulilor INCOTERMS puteţi găsi la pagina web a Camerei Internaţionale de
Comerţ: http://www.iccwbo.org/products-and-services/trade-facilitation/incoterms-2010.

The practical aspect in applying the rules of INCOTERMS:

- apply to the services of a licensed customs broker:
-consult a lawyer specializing in international commercial law with experience in procedures.

EU Project "Technical Assistance for the DCFTA implementation"

(DCFTA TA Project)

Procedures - to be understandable or identified -

CATEGORIES OF CLIENTS INVOLVED IN IMPORT-EXPORT PROCEDURES:

The national
Conformity assessment regulatory
Exporter bodies (CABs) for food authority for
products food safety
control

Customs
Customs Service Broker Carriers
Shippers

Organizations
supporting and
Commercial Banks
promoting exports
and profiling Importer
channelling
Associations
 EU Project "Technical Assistance for the DCFTA implementation"
(DCFTA TA Project)

Steps to export Moldovan agri-food production to the markets of the Community of

Independent States:

PRE-CUSTOMS
INFORMATION PROCEDURES - PREPARATION – INSPECTION - CERTIFICATION PROCEDURES

Consultation the Consultation of Product Inspection of the Make the Preparing

search system of delivery-reception certification for producer electronic documents for
Federal Customs method exports РОССЕЛЬХОЗНАДЗОР signature cargo
Service of Russia
INCOTERMS 2010
ANSA, CAB, OE РОССЕЛЬХОЗНАДЗОР CCS, CS CS, Broker

PRE-CUSTOMS PROCEDURES

Filling - Electronic Preparing cargo

Issuance of Issuance of Cargo Insurance Identifying and
Registration
Certificate of Certificate of – contracting of documentation
Declaration
ASYCUDA WORLD Compliance Origin of goods Contract CARGO Carrier

Exporter, Broker, CS CAB Customs Service Insurance comp. AITA, AEM Trans Exporter, Broker

PRE-CUSTOMS PROCEDURES POST-CUSTOMS PROCEDURES

Customs procedures Registration as Transportation Transmission of Receipt of Post

of goods and means of Authorized economic – delivery of goods to payment and Clearance
transport operator (AEO) goods Importer refund of VAT Audit
Exporter (VPA)
Export., Broker, CS Carrier / Shipper Carrier, Shipper, Importer, Banks, Exporter
Exporter, CS
Broker ITFS CS

EU Project "Technical Assistance for the DCFTA implementation"

(DCFTA TA Project)

PRE-CUSTOMS PROCEDURES FOR EXPORTS to CIS :

1. Required documents and registration procedure as exporter at the Customs Service.

Application for registration as a Participant in foreign trade: http://www.customs.gov.md/ro/content/formulare-line

The set of documents is submitted physically (to open the file) to one of the three customs offices, along with
completion of Application for registration as a participant in foreign trade and includes 13 original
documents and copies.

North Customs Office: Balti mun., Centre Customs Office: Chisinau mun., South Customs Office: Cahulmun.
CALL CENTER of the Customs Service: Tel: +373 (22) 57-41-11, E-mail: call-center@customs.gov.md

2. To facilitate procedures, the exporter must have digital signature for goods’ electronic
clearance operations.

Request for obtaining digital signatures accompanied by a set of documents at the Centre for Special
Telecommunications.
(http://customs.gov.md/sites/customs.gov.md/files/formulare/instructiune_obtinere_semnatura_digitala.pdf) or
addressed to S.E. Vamservinform (http://www.vsi.md/index.php/ro/contacte ).

3. If the exporter is already registered as participant in foreign trade at Customs Service.

The exporter or his authorized representative: submit an electronic customs declaration for each
document, accompanied by: a) invoice; b) transport documents, and c) permissive documents.
 EU Project "Technical Assistance for the DCFTA implementation"
(DCFTA TA Project)

PRE-CUSTOMS PROCEDURES FOR EXPORTS to CIS :

4. Preparing documents relating to goods:
Export-import contract
Commercial invoice
Packing list

5. Identification of transportation Company and

preparing transport contract:
AITA: www.aita.md or AEM – Trans: www.aemtrans.md
Documents for the transport unit:
 Waybill - CMR
 TIR carnet
 FIATA bill of lading (multimodal transport)
 Registration and technical condition documents
 Documents and acts of the driver

6. Cargo insurance contract (insurance contract

CARGO):
 liability for all risks
 with particular responsibility for damage

Companies: ASITO, DONARIS-Group, GRAWE CARAT, KLASSIKA

Asigurări, MOLDASIG, MOLDCARGO and VICTORIA Asigurări.

EU ProjectUE
Proiectului "Technical Assistance
”Asistență tehnică for the DCFTA
pentru implementation"
implementarea DCFTA”
(DCFTA TA Project)
(Proiectul AT DCFTA/ZLSAC)

PRE-CUSTOMS PROCEDURES FOR EXPORTS to CIS :

7. Issuance of mandatory certificates for

goods from the Customs Service:
Submission of samples and documents necessary to
obtain the following certificates:
 The certificate of origin - Form CT-1

8. Issuance of Certificate of conformity of

goods from the OEC:

National Accreditation Centre of the Republic of

Moldova (MOLDAC): accreditation - assessment of
Conformity Assessment Bodies (CABs).

Conformity Assessment Body and Certification

Body of the exported product, to be accepted by the
importing country.

 CAB and accredited laboratories:

http://www.acreditare.md/pageview.php?l=ro&idc=175&t=Registre-OEC-acreditate.
 EU Project "Technical Assistance for the DCFTA implementation"
(DCFTA TA Project)

PRE-CUSTOMS PROCEDURES FOR EXPORTS to CIS :

9Issuance of mandatory certificates for goods issued by ANSA:

Primary inspection of the

РОССЕЛЬХОЗНАДЗОР
 Phytosanitary certificate

 Certificate of inoffensiveness
for plant products, and

Primary inspection of the

Procedurile fitosanitare la frontieră la importul şi tranzitul plantelor, al produselor vegetale:
РОССЕЛЬХОЗНАДЗОР http://ansa.gov.md/uploads/files/Proceduri%20la%20frontiera/Proceduri%20fitos
anitare%20la%20frontier%C4%83.pdf
 Veterinary certificate
 Veterinary opinion for export
 Veterinary authorization for
transport

to be issued by the territorial

subdivisions of ANSA:
http://www.ansa.gov.md/ro/autoriz
ari-si-certificate.html

Procedurile fitosanitare la frontieră la importul şi tranzitul plantelor, al produselor vegetale:

http://www.ansa.gov.md/uploads/files/Proceduri%20la%20frontiera/Proceduri%2
0sanitar-veterinar%20la%20frontier%C4%83.pdf

EU Project "Technical Assistance for the DCFTA implementation"

(DCFTA TA Project)

PRE-CUSTOMS PROCEDURES FOR EXPORTS to CIS:

10. Necessary documents on car dashboard for exports to CIS markets

For the driver:

 international passport, ID
 international driving license, appropriate to the vehicle category
For the truck:
 vehicle registration certificate, accompanied by technical inspection coupon
 Green Card insurance, made by an insurance company
 Copy of the transport license
 I.T.P.I. (International Technical Inspection Certificate)
 Tachograph chart for freight vehicles with payload greater than 3.5 tons
For cargo:
 Goods accompanying documents (contract, invoices, etc.)
 CMR - international waybill
 TIR (if moving under the TIR convention)
 Cargo Insurance Contract
For transportation of perishable goods or live animals:
 veterinary permit for the vehicle;
 veterinary certificate for cargo transport, including phytosanitary certificates / or veterinary certificate of
inoffensiveness to Health - Common Veterinary Entry Document , CVED for product (cargo) obtained from the National
Agency for Food Safety (http://www.ansa.gov.md/ro/autorizari-si-certificate.html).
 Its inclusion in the list of economic entities that have permission to export, which have a permit to export, obtained
through inspections to the producer made by the Federal Service for Veterinary and Phytosanitary Supervision -
РОССЕЛЬХОЗНАДЗОР, and certification of processed products by the Federal Service for Supervision in Protection of
Consumer Rights and Social Protection – РОСПОТРЕБНАДЗОР.
 EU Project "Technical Assistance for the DCFTA implementation"
(DCFTA TA Project)

CUSTOMS PROCEDURES FOR EXPORTS to CIS:

11. Electronic filling of customs declarations and registration of the economic entity in the
Integrated Customs Information System ASYCUDA World (SIIV ASYCUDA World)
 Completing by the Exporter (declarant) in their own name or of the authorized customs broker
 Registration of the economic entity participating in foreign trade ASYCUDA World SIIV
 Attached scanned documents, application of digital signature and electronic dispatch of documents

Main documents: (i) cargo documents; (ii) certificate of origin A, goods’ movement certificate EUR.1 or transport
certificate EUR1; (iii) the certificate of conformity; (iv) phytosanitary certificates / veterinary and inoffensiveness
certificate ; (v) CMR - international waybill; (vi) Technical passport of the transport unit and trailer; (vii) the driving
license of the driver of the transport unit; (viii) TIR.

DECLARANTS: Exporter own behalf or authorized Customs Broker

EU Project "Technical Assistance for the DCFTA implementation"

(DCFTA TA Project)

CUSTOMS PROCEDURES FOR EXPORTS to CIS :

12. Distribution of the customs declaration by SIIV ASYCUDA World on control lane with
subsequent location of means of transport and goods
 receiving the electronic customs Declaration by the Customs Service
 automatic assignment by one of ASYCUDA World SIIV control lanes
 customs control based on risk analysis
 trader is informed at border on the type of control lane

The customs declaration is distributed by SIIV ASYCUDA World on one of the 4 control lanes:
green, blue, yellow and red.
 EU Project "Technical Assistance for the DCFTA implementation"
(DCFTA TA Project)

CUSTOMS PROCEDURES FOR EXPORTS to CIS:

13. Authorized economic operator (AEO) service and export facilities
 economic operator considered reliable in the context of its customs operations
 AEO (with AEO certificate) grants facilities, clearance at home and prioritised border crossing
 recognition as secure and safe business partner

Moldovan Customs Service issue three types of certificates: (i) AEO certificate for customs simplifications (AEOC);
(ii) Security and safety AEO certificate (AEOS) (iii) AEO certificate for customs simplifications / security (AEOF).

Steps to obtain AEO status

1. Stage for self-assessment
2. Application and self-assessment Questionnaire to obtain the AEO at the One-stop shop or online
3. Examining the application by Customs Service
4. Pre-audit entity held by the customs authority
5. AEO certificate is issued by the Customs Service,.

Details : http://www.customs.gov.md/ro/content/agent-economic-autorizatauthorized-economic-operator-aeo

EU Project "Technical Assistance for the DCFTA implementation"

(DCFTA TA Project)

POST-CUSTOMS PROCEDURES FOR EXPORTS to CIS:

14. Procedures for delivery of goods to the importer after exiting from customs

 transportation monitoring
 confirmation of delivery,
execution of the delivery
schedule and of transport
conditions
 receiving goods by the
importer

15. Procedure for confirmation of arrival and the actual transmission of goods to the
Importer

 arrival of transport to the place

of transmission
 verify the quantity and quality
of goods sent
 unloading of cargo
 how to remove differences
incurred
 EU Project "Technical Assistance for the DCFTA implementation"
(DCFTA TA Project)

POST-CUSTOMS PROCEDURES FOR EXPORTS to CIS:

16. Modalităţile de plată aplicabile la operaţiunile de export în CIS

 technical organization of the

movement of commercial
documents
 goods delivery confirmation
receipt
 ensure timely payment
 bank transfer

17. Monitoring receipts for delivered goods and the recovery of Value Added Tax (VAT)
related to export

 monitoring through commercial

bank
 receiving total transaction
amount specified
 VAT refund request from the
ITFS
 refund or switch account

EU Project "Technical Assistance for the DCFTA implementation"

(DCFTA TA Project)

POST-CUSTOMS PROCEDURES FOR EXPORTS to CIS:

18. Post Clearance Audit (APV), confirmation of information reported to the
customs authority by the exporter
Documents of the economic operator for Post
Clearance Audit (APV)
 The contract offer, invoice indicating the delivery
terms, including the amount, value, delivery date
and method of payment;
 Invoice where the delivery date is given, goods
description, quantity and value, conditions of
delivery (according to INCOTERMS);
 Documents accompanying transit where indicated
how goods entered in Moldova, the itinerary
covered and applied the necessary customs stamps;
 Preliminary information about the origin and tariff
code, which confirm the classification of tariff and
origin of goods.

Order of Customs Service nr. 63-O of 11.01.2013: Detailed rules concerning the performance
of control after the post clearance audit and re-verification of customs declarations:
http://customs.gov.md/sites/customs.gov.md/files/acte/tipurile_de_control.pdf

For relations and clarifications - email: control.ulterior@customs.gov.md

 EU Project "Technical Assistance for the DCFTA implementation"
(DCFTA TA Project)

SERVICE PROVIDERS IN PROMOTING AND INFORMATION ABOUT PROCEDURES FOR EXPORT:

Entity Source of information Entity Source of information

Organization of www.miepo.md National Federation of www.agroinform.md

Investment and Export Agriculture of Moldova
Promotion of Moldova
(MIEPO) (FNAM AGROinform)

www.chamber.md www.uap.md
Chamber of Commerce Republican Association
and Industry of Moldova of Agricultural
(CCI) Producers
"UniAgroProtect“ (UAP)

National Farmers www.fnfm.md

www.acsa.md Federation of Moldova
National Agency for Rural (FNFM)
Development (ACSA)

www.moldovafruct.md
www.apesm.md Producers and
Producers and Exporters
Exporters Association
Association of Table
Grape (APESM)
of Fruit
"Fruit of Moldova"

EU Project "Technical Assistance for the DCFTA implementation"

(DCFTA TA Project)

Thank you
for the interest and attention

EU Project "Technical Assistance for the DCFTA implementation"

(DCFTA TA Project)

bd. Stefan cel Mare 180, off. 1318,

MD 2004, mun. Chisinau,
Republic of Moldova

Tel.: +(373 22) 292 211, 292 233 293 327

Fax: +(373 22) 293 307
E-mail:info@gfa-dcfta.md,
Web. www.gfa-dcfta.md
The European Union (EU) is made up of 28 Member States who have decided to
gradually link together their know-how, resources and destinies. Together, during a
period of enlargement of 50 years, they have built a zone of stability, democracy and
sustainable development whilst maintaining cultural diversity, tolerance and individual
freedoms.

The European Union is committed to sharing its achievements and its values with
countries and peoples beyond its borders.

The European Commission is the EU's executive body.

Delegation of the European Union to Moldova

12 Kogalniceanu Street
MD-2001 Chisinau,
Republic of Moldova
Tel.: (+373 22) 50 52 10
Fax: (+373 22) 27 26 22
E-mail: Delegation-Moldova@eeas.europa.eu

This project is funded by

the European Union

Lead Company

Project Office
“Technical Assistance for the implementation of the DCFTA”
Republic of Moldova

180 Stefan cel Mare blvd

office 1318
MD-2004, Chisinau
Republic of Moldova
Tel.: +(373 22) 292 211
Fax: +(373 22) 293 307
E-mail: info@gfa-dcfta.md