DILO Template

Guide line for filling the DILO
1
For the given engagement - identify the key roles or skills performing majority of tasks in that
engagement
2
Identify the Activity Categories relevant to your engagement - refer sample sheet to get an idea
3
Identify all possible Activities under that category and hand it over to the engineer who will be
filling it for 5-10 days to get a good sample set
4 Engineers will be filling their activities - One sheet per day in the same excel
5
Note: Only when the template for the category and activities are available pass it on to the
engineers as consolidation of their activities becomes easy only if the categorization + activities
are same across the sheets
Guideline for marking them as Value Added[VA]/Essential Non Value Added[ENVA]/Non Value
Added[NVA]
1
VA : Looked from angle of customer. Differs for customers to customers and circumstances.
Services done that directly impacts the delivery to customers… in a way customer pays for that
work.
Examples: Root Cause Analysis, Coding etc
Objective: Evaluate current ways of execution of VA and enhance it.
ENVA: Activities that do not directly add value but supports the value adding tasks in the value
stream.
Examples: Trainings, Updating Metrics, Support documentation etc

Objective: ENVAs need to be optimized or automated… cannot be eliminated from the system
3
NVA: Activities that consume time/infrastructure and does not add value within value stream.
Customer is not paying for these activities.
Examples: Rework, Waiting Idle time, Wrong assignations etc
Objective: Eliminate NVAs from system to extent possible.

Day In the Life Of (DILO) study
Name: Job Role:
Date: Department:
S No Activity Category Activity details Duration (Min or Hours)
1 Analysis Root Cause Analysis
2 Coding Bug Fixing
3 Coding Coding
4 Engineering Requirement Understanding
5 Engineering Project Estimation
6 Review Performing Peer Reviews
7 Setup Environment Setup
Page 2 of 63 DILO Study

8 Testing Automation Test Script Creation
9 Testing Test Planning
10 Testing Test case creation
11 Testing Test execution
12 Testing Defect verification
13 Testing Defect filing
14 Testing Test Data Preparation
15 Breaks Lunch Break
16 Engineering Rework

17 Knowledge General Study
18 Communication External Communcation Reports - Status/Email Communications etc
19 Communication Internal Communcation Reports - Status/Email Communications etc
20 Communication Mail check and response
21 Management Quality related reports/documents creation/updates - PMWB, QAWB, PMP
22 Communication Internal Project review meeting
23 Communication General Meeting
24 Reporting Daily Internal Reporting (Quality, SMR,others)
25 Reporting Weekly Internal Reporting (Quality, SMR,others)

26 Trainings Attend Process Training
27 Trainings Attend Non Project Training
28 Trainings Conducting Training or KT
29 Knowledge Value Creation Activities
30 Knowledge Knowledge Management Activities
31 Management Prepare for SMR
32 Management Preparing presentation material
33 Reporting Monthly Internal Reporting (Quality, SMR,others)
34 Reporting Weekly external Reporting

35 Reporting Other reporting
36 Trainings Training Materials Development

VA
ENVA
NVA
Activity Type
VA
VA
VA
VA
VA
VA
VA

VA
VA
VA
VA
VA
VA
VA
NVA
NVA

NVA
ENVA
ENVA
ENVA
ENVA
ENVA
ENVA
ENVA
ENVA

ENVA
ENVA
ENVA
ENVA
ENVA
ENVA
ENVA
ENVA
ENVA

ENVA
ENVA

Name: Job Role:
Date: Department:
2 Coding Bug Fixing
3 Coding Coding

10 Testing Test case creation
15 Communication External Communcation Reports - Status/Email Communications etc



VA
ENVA
NVA
Activity Type
VA
VA
VA
VA
VA
VA
VA

VA
VA
VA
VA
VA
VA
VA
ENVA
ENVA

ENVA
ENVA
ENVA
ENVA
ENVA
ENVA
ENVA
ENVA
ENVA

NVA

Name: Job Role:
Date: Department:
2 Coding Bug Fixing
3 Coding Coding
5 Review PQA Review

12 PQA Review PQA Review

20 Management Internal Project QA Audit
21 Management Prepare for SMR
24 Reporting Monthly Internal Reporting (Quality, SMR,others)

27 Knowledge Value Creation Activities
28 Management Track Project Risk and Action Plan
29 Management Track Training Requirements
30 Management Appraisals
31 Management Preparing presentation material


VA
ENVA
NVA
Activity Type
VA
VA
VA
VA
VA
VA
VA

VA
VA
VA
VA
VA
VA
VA
VA
NVA

ENVA
ENVA
ENVA
ENVA
ENVA
ENVA
ENVA
ENVA
ENVA

ENVA
ENVA
ENVA
ENVA
ENVA
ENVA
ENVA
ENVA
ENVA

ENVA
ENVA
ENVA

S.No Category Activity ActivityType1
1 Analysis Root Cause Analysis VA
2 Coding Bug Fixing VA
3 Coding Coding VA
4 Engineering Requirement Understanding VA
5 Engineering Project Estimation VA
6 Engineering New Drawing Creations VA
7 Engineering Drawing Updates VA
8 Review Performing Peer Reviews VA
9 Review PQA Review VA
10 Setup Environment Setup VA
11 Testing Automation Test Script Creation VA
12 Testing Test Planning VA
13 Testing Test case creation VA
14 Testing Test execution VA
15 Testing Defect verification VA
16 Testing Defect filing VA
17 Testing Test Data Preparation VA
18 Communication External Communcation Reports - Status/Email Communications etc ENVA
19 Communication Internal Communcation Reports - Status/Email Communications etc ENVA
20 Communication Mail check and response ENVA
21 Knowledge Value Creation Activities ENVA
22 Knowledge Knowledge Management Activities ENVA
23 Management Quality related reports/documents creation/updates - PMWB, QAWB, PMP ENVA
24 Management Track Execution Progress ENVA
25 Management Track High Risk Contractual Items ENVA
26 Management Track Project Risk and Action Plan ENVA
27 Management Track Training Requirements ENVA
28 Management Track issue / queries / concerns ENVA
29 Management Project Metrics Analysis ENVA
30 Management Internal Project QA Audit ENVA
31 Management Prepare for SMR ENVA
32 Management Raise SR and RAS ENVA
33 Management Appraisals ENVA
34 Management Interviews ENVA
35 Management Preparing presentation material ENVA
36 Communication Internal Project review meeting ENVA
37 Communication General Meeting ENVA
38 Communication External Project review meeting ENVA
39 Reporting Daily Internal Reporting (Quality, SMR,others) ENVA
40 Reporting Weekly Internal Reporting (Quality, SMR,others) ENVA
41 Reporting Monthly Internal Reporting (Quality, SMR,others) ENVA
42 Reporting Daily external Reporting ENVA
43 Reporting Weekly external Reporting ENVA
44 Reporting Monthly external Reporting ENVA
45 Reporting Other reporting ENVA
46 Trainings Attend Process Training ENVA
47 Trainings Attend Non Project Training ENVA
48 Trainings Conducting Training or KT ENVA
49 Trainings Training Materials Development ENVA
50 Breaks Breakfast Break NVA
51 Breaks Lunch Break NVA
52 Breaks Dinner Break NVA
53 Breaks Other Break NVA
54 Breaks Idle-No work NVA
55 Engineering Rework NVA
56 Knowledge General Study NVA
57 Management Handling Resource Issues & Concerns NVA
58 Management Team Administration Activities NVA

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Guide line for filling the DILO

Examples: Root Cause Analysis, Coding etc

Objective: Evaluate current ways of execution of VA and enhance it.

Examples: Trainings, Updating Metrics, Support documentation etc

Examples: Rework, Waiting Idle time, Wrong assignations etc

Objective: Eliminate NVAs from system to extent possible.

Name: Job Role:

S No Activity Category Activity details Duration (Min or Hours)

1 Analysis Root Cause Analysis

2 Coding Bug Fixing

4 Engineering Requirement Understanding

5 Engineering Project Estimation

6 Review Performing Peer Reviews

7 Setup Environment Setup

Page 2 of 63 DILO Study

9 Testing Test Planning

10 Testing Test case creation

11 Testing Test execution

12 Testing Defect verification

13 Testing Defect filing

14 Testing Test Data Preparation

15 Breaks Lunch Break

Page 3 of 63 DILO Study

18 Communication External Communcation Reports - Status/Email Communications etc

19 Communication Internal Communcation Reports - Status/Email Communications etc

20 Communication Mail check and response

21 Management Quality related reports/documents creation/updates - PMWB, QAWB, PMP

22 Communication Internal Project review meeting

23 Communication General Meeting

24 Reporting Daily Internal Reporting (Quality, SMR,others)

25 Reporting Weekly Internal Reporting (Quality, SMR,others)

Page 4 of 63 DILO Study

27 Trainings Attend Non Project Training

28 Trainings Conducting Training or KT

29 Knowledge Value Creation Activities

30 Knowledge Knowledge Management Activities

31 Management Prepare for SMR

32 Management Preparing presentation material

33 Reporting Monthly Internal Reporting (Quality, SMR,others)

34 Reporting Weekly external Reporting

Page 5 of 63 DILO Study

36 Trainings Training Materials Development

Page 6 of 63 DILO Study

Page 12 of 63 DILO Study

Page 13 of 63 DILO Study

Page 14 of 63 DILO Study

Page 15 of 63 DILO Study

Page 16 of 63 DILO Study

Name: Job Role:

S No Activity Category Activity details Duration (Min or Hours)

1 Analysis Root Cause Analysis

2 Coding Bug Fixing

4 Engineering Requirement Understanding

5 Engineering Project Estimation

6 Review Performing Peer Reviews

7 Setup Environment Setup

Page 22 of 63 DILO Study

9 Testing Test Planning

10 Testing Test case creation

11 Testing Test execution

12 Testing Defect verification

13 Testing Defect filing

14 Testing Test Data Preparation

15 Communication External Communcation Reports - Status/Email Communications etc