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User’s guide
C ha nges ma y be ma de periodic a lly to the informa tion in this public a tion without obliga tion
to notify a ny person of suc h revision or c ha nges. Suc h c ha nges will be inc orpora ted in new
editions of this ma nua l or supplementa ry doc uments a nd public a tions. This c ompa ny ma kes
no representa tions or wa rra nties, either expressed or implied, with respec t to the c ontents
hereof a nd spec ific a lly disc la ims the implied wa rra nties of merc ha nta bility or fitness for a
pa rtic ula r purpose.
Rec ord the modelnumber, seria lnumber, purc ha se da te, a nd pla c e ofpurc ha se informa tion in
the spa c e provided below. The seria l number a nd model number a re rec orded on the la bel
a ffixed to your c omputer. All c orrespondenc e c onc erning your unit should inc lude the seria l
number, model number, a nd purc ha se informa tion.
No pa rt of this public a tion ma y be reproduc ed, stored in a retrieva l system, or tra nsmitted, in
a ny form or by a ny mea ns, elec tronic , mec ha nic a l, photoc opy, rec ording, or otherwise,
without the prior written permission of Ac er Inc orpora ted.
Ac er a nd the Ac er logo a re registered tra dema rks of Ac er Inc orpora ted. Other c ompa ny's
produc t na mes or tra dema rks a re used herein for identific a tion purposes only a nd belong to
their respec tive c ompa nies.
Your guides
To help you use your Tra velMa te, we ha ve designed a set of guides:
First off, the Just for Starters... poster helps you get
sta rted with setting up your c omputer.
For more informa tion a bout our produc ts, servic es, a nd support
informa tion, plea se visit our web site (http:/ / globa l.a c er.c om).
Note: If you c a nnot power off the c omputer norma lly, press a nd
hold the power switc h for more tha n four sec onds to shut down
the c omputer. If you turn off the c omputer a nd wa nt to turn it on
a ga in, wa it a t lea st two sec onds before powering up.
Appendix A Specifications 69
Appendix B Notices 75
Index 83
A TravelMate tour
After setting up your c omputer a s illustra ted in the Just for
Starters... poster, let us show you a round your new Tra velMa te
c omputer.
Front view
# Item Description
# Item Description
5 C lic k buttons (left, The left a nd right buttons func tion like the
c enter a nd right) left a nd right mouse buttons; the c enter
button serves a s a sc roll up/ down button.
Left view
# Item Description
6 Sma rtC a rd ejec t Ejec ts the Sma rtC a rd from the slot.
button
7 Sma rtC a rd slot Slot for Sma rtC a rd interfa c e with pre-boot
a uthentic a tion system.
8 Video c a pture kit Ac c epts the video c a pture kit option on the
slot left side of the c omputer.
Right view
# Item Description
1 Video c a pture kit Ac c epts the video c a pture kit option on the
slot right side of the c omputer.
Rear view
# Item Description
# Item Description
Bottom view
# Item Description
Features
Below is a brief summa ry of the c omputer’s ma ny fea tures:
Performance
• Mobile Intel® Pentium® III Proc essor-M with 512 KB level 2 c a c he
fea turing the new Enha nc ed Intel® SpeedStep™ tec hnology
• Memory expa nda ble up to 1024 MB or 1 G B a nd supports PC 133
Mhz bus speed
• Externa l Ea syLink™ c ombo drive (floppy a nd C D-ROM/ DVD-
ROM/ DVD-RW drive)
• High-c a pa c ity, Enha nc ed-IDE ha rd disk
• Li-ion ma in ba ttery pa c k
• Power ma na gement system with AC PI (Adva nc ed C onfigura tion
Power Interfa c e)
• Sma rt C a rd interfa c e with pre-boot a uthentic a tion system for
a dded sec urity.
Display
• 13.3"Thin-Film Tra nsistor (TFT) liquid-c rysta l displa y (LC D)
displa ying 24-bit true-c olor a t 1024x768 eXtended G ra phic s Arra y
(XG A) resolution
• 8 MB Video DRAM with DVMT (Dyna mic Video Memory
Tec hnology™) up to 32 MB
• 3D c a pa bilities
• Simulta neous LC D a nd C RT displa y support
• Supports other output displa y devic es suc h a s LC D projec tion
pa nels for la rge-a udienc e presenta tions
• "Automa tic LC D dim"fea ture tha t a utoma tic a lly dec ides the best
settings for your displa y a nd c onserves power
• Dua l displa y c a pa bility
Multimedia
• 16-bit high-fidelity AC ’97 PC I stereo a udio with wa veta ble
synthesizer
• Built-in spea ker a nd mic rophone
Connectivity
• High-speed fa x/ da ta modem port
• Fa st infra red wireless c ommunic a tion
• USB (Universa l Seria l Bus) ports
• Ethernet/ Fa st Ethernet port
• IEEE 1394 port
• Optiona l 802.11b wireless LAN
• Optiona l USB Bluetooth dongle solution
Expansion
• Type II C a rdBus PC C a rd (formerly PC MC IA) slot with ZV
(zoomed video) port support
• Upgra dea ble memory
• Ea syPort port replic a tor
Indicators
The c omputer ha s seven ea sy-to-rea d sta tus ic ons below the displa y
sc reen.
The Power a nd Sleep sta tus ic ons a re visible even when you c lose the
displa y c over so you c a n see the sta tus of the c omputer while the c over
is c losed.
Special keys
Lock keys
The keyboa rd ha s three loc k keys whic h you c a n toggle on a nd off.
Num Loc k When Num Loc k is on, the embedded keypa d is in numeric
(Fn-F11) mode. The keys func tion a s a c a lc ula tor (c omplete with the
a rithmetic opera tors +, -, *, a nd / ). Use this mode when you
need to do a lot of numeric da ta entry. A better solution
would be to c onnec t a n externa l keypa d.
Sc roll Loc k When Sc roll Loc k is on, the sc reen moves one line up or down
(Fn-F12) when you press the up or down a rrow keys respec tively.
Sc roll Loc k does not work with some a pplic a tions.
Note: To a c c ess the Num Loc k a nd Sc roll Loc k func tions, hold the
Fn key down while pressing the F11 a nd F12 keys respec tively.
C ursor-c ontrol keys Hold Shift while using Hold Fn while using
on embedded c ursor-c ontrol keys. c ursor-c ontrol keys.
keypa d
Windows keys
The keyboa rd ha s two keys tha t perform Windows-spec ific func tions.
Key Description
Windows logo Sta rt button. C ombina tions with this key perform
key shortc ut func tions. Below a re a few exa mples:
á á + Ta b (Ac tiva tes next ta skba r button)
á + E (Explores My C omputer)
á + F (Finds Doc ument)
á + M (Minimizes All)
Shift + á + M (Undoes Minimize All)
á + R (Displa ys the Run... dia log box)
Applic a tion key Opens a c ontext menu (sa me a s a right-c lic k).
Hot keys
The c omputer employs hot keys or key c ombina tions to a c c ess most of
the c omputer’s c ontrols like sc reen brightness, volume output a nd the
BIOS Utility.
To a c tiva te hot keys, press a nd hold the Fn key before pressing the
other key in the hot key c ombina tion.
4 Verify tha t the keyboa rd la yout used for "En English (United
Sta tes)"is set to United Sta tes-Interna tiona l.
If not, selec t a nd c lic k on Properties; then selec t United States-
International a nd c lic k on OK.
5 C lic k on OK.
To type the Euro symbol:
1 Loc a te the Euro symbol on your keyboa rd.
2 Open a text editor or word proc essor.
3 Hold Alt Gr a nd press the Euro symbol.
Launch Keys
Loc a ted a t the top of the keyboa rd a re five buttons. These buttons a re
c a lled la unc h keys. They a re designa ted a s P1, P2, P3, ma il button a nd
Web browser button.
The Ma il Server is the server na me where you get your ema il, for
exa mple: JohnSmith@hotma il.c om, the Ma il Server is hotmail.com.
Aside from the ema il c hec king func tion, there is a ma il button tha t is
used to la unc h the ema il a pplic a tion. It is loc a ted a bove the keyboa rd
right below the LC D. The LED of the ma il button will fla sh when the
user ha s rec eived a n inc oming ema il.
You c a n a lso a c c ess the Ma il C hec king dia log box by c lic king on
Start, Programs, Launch Manager, then c lic k on E-Mail checking
setting.
Touchpad
The built-in touc hpa d is a PS/ 2-c ompa tible pointing devic e tha t senses
movement on its surfa c e. This mea ns the c ursor responds a s you move
your finger on the surfa c e of the touc hpa d. The c entra l loc a tion on
the pa lm rest provides optimum c omfort a nd support.
Touchpad basics
The following items tea c h you how to use the touc hpa d:
• Move your finger a c ross the touc hpa d to move the c ursor.
• Press the left (1) a nd right (3) buttons loc a ted on the edge of the
touc hpa d to do selec tion a nd exec ution func tions. These two
buttons a re simila r to the left a nd right buttons on a mouse.
Ta pping on the touc hpa d produc es simila r results.
• Use the c enter (2) button (top a nd bottom) to sc roll up or down a
pa ge. This button mimic s your c ursor pressing on the right sc roll
Right Center
Function Left button Tap
button buttons
Ac c ess C lic k
c ontext onc e
menu
Sc roll C lic k
a nd
hold the
up/
down
button
Note: Keep your fingers dry a nd c lea n when using the touc hpa d.
Also keep the touc hpa d dry a nd c lea n. The touc hpa d is sensitive
to finger movements. Henc e, the lighter the touc h, the better the
response. Ta pping ha rder will not inc rea se the touc hpa d’s
responsiveness.
Storage
This c omputer supplies you the following media stora ge:
• High-c a pa c ity Enha nc ed-IDE ha rd disk
• Externa l Ea syLink™ c ombo drive
• Sta nda rd 3.5-inc h floppy drive.
• High-speed optic a l drive
Hard disk
The high-c a pa c ity ha rd disk is the a nswer to your stora ge needs.
3 Firmly c onnec t the Ea syLinkc ombo drive (c onnec torto c onnec tor)
(b) to the c omputer.
When the power is off, you c a n ejec t the drive tra y using the
emergenc y ejec t hole. See pa ge 60 for more deta il.
Using software
Important! When you la unc h the DVD pla yer for the first time,
the progra m a sks you to input the region c ode. DVD disc s a re
divided into 6 regions. Onc e your DVD drive is set to a region
c ode, it will pla y DVD disc s of tha t region only. You c a n set the
region c ode a ma ximum of five times (inc luding the first time),
a fter whic h the la st region c ode set will rema in perma nent.
Rec overing your ha rd disk does not reset the number of times the
region c ode ha s been set. Refer to the ta ble la ter in this sec tion
for DVD movie region c ode informa tion.
2 The DVD movie will a utoma tic a lly pla y a fter a few sec onds.
1 U.S.A., C a na da
Audio
The c omputer c omes with 16-bit high-fidelity PC I stereo a udio, a nd
inc ludes a built-in sensitive mic rophone a nd stereo spea ker.
There a re a udio ports on the front pa nel of the c omputer. See “Front
view” on pa ge 3 for more informa tion on c onnec ting externa l a udio
devic es.
Moving around
“when you a re just moving within short dista nc es, for exa mple, from
your offic e desk to a meeting room”
Special considerations
Follow these guidelines to protec t your c omputer while tra veling to
a nd from work:
• Minimize the effec t of tempera ture c ha nges by keeping the
c omputer with you.
• If you need to stop for a n extended period of time a nd c a nnot
bring the c omputer with you, lea ve the c omputer in the trunk of
the c a r to a void exposing the c omputer to exc essive hea t.
• C ha nges in tempera ture a nd humidity c a n c a use c ondensa tion.
Allow the c omputer to return to room tempera ture, a nd inspec t
the sc reen for c ondensa tion before turning on the c omputer. If
the tempera ture c ha nge is grea ter tha n 18°F (10°C ), a llow the
c omputer to c ome to room tempera ture slowly. If possible, lea ve
the c omputer for 30 minutes in a n environment with a
tempera ture between outside a nd room tempera ture.
Special considerations
In a ddition to the guidelines for ta king the c omputer home, follow
these guidelines to protec t your c omputer while tra veling:
• Alwa ys ta ke the c omputer a s c a rry-on lugga ge.
• If possible, ha ve the c omputer inspec ted by ha nd. Airport sec urity
X-ra y ma c hines a re sa fe, but do not put the c omputer through a
meta l detec tor.
• Avoid exposing floppy disks to ha nd-held meta l detec tors.
Special considerations
Follow the sa me spec ia l c onsidera tions a s when tra veling with the
c omputer. In a ddition, these tips a re useful when tra veling
interna tiona lly:
• When tra veling in a notherc ountry, c hec k tha t the loc a lAC volta ge
a nd the AC a da pter power c ord spec ific a tions a re c ompa tible. If
not, purc ha se a power c ord tha t is c ompa tible with the loc a l AC
volta ge. Do not use c onverter kits sold for a pplia nc es to power
the c omputer.
• If you a re using the modem, c hec k if the modem a nd c onnec tor is
c ompa tible with the telec ommunic a tions system of the c ountry
you a re tra veling in.
Wra p a c omputersec urity loc kc a ble a round a n immova ble objec tsuc h
a s a ta ble or loc ked dra wer ha ndle. Insert the loc k into the notc h a nd
turn the key to sec ure the loc k.
To remove the Sma rtC a rd press the Sma rtC a rd ejec t button (a ) a nd
remove the Sma rtC a rd (b) a s shown in the illustra tion below.
For more deta ils c onsult your sma rt c a rd doc umenta tion.
Running PlatinumSecure
Pla tinumSec ure enha nc es the sec ure logon proc edure forWindows Me
or 2000 a t the opera ting system level. It provides user a uthentic a tion
with a n enc ryption/ dec ryption func tion using the Sma rtC a rd. If your
Sma rtC a rd isuna va ila ble,the Emergenc y C a rd c a nserve a sa tempora ry
repla c ement for the Sma rtC a rd. After insta lla tion, the
Pla tinumSec ure ic on a ppea rs on the Windows desktop. Double-c lic k
on it or c lic k the right mouse button, then selec t Open from the pop-
up menu (or la unc h it from the Pla tinumSec ret progra m group). From
the menu tha t a ppea rs, you c a n direc tly a c c ess three opera tions:
Pla tinumSec ure Options, Sma rtC a rd Ma na ger, a nd C ha nge
Pa ssword.
PlatinumSecure Options
C lic k on the PlatinumSecure Options button to open the Sma rtC a rd
Options window. It provides grea t flexibility to meet the va rious
priva c y protec tion needs of ma ny different users.
SmartCard Manager
The Multiple user support is implemented a nd ma na ged in Sma rtC a rd
Ma na ger. Plea se note tha t five users c a n be registered on one PC . If
you registered a s the Prima ry User, ONLY you c a n a dd/ remove other
users. If you registered a s a regula r user, other registered users c ould
a dd/ remove you. All registered users will be a ble to use the View
Sma rtC a rd users option.
Change Password
C lic k the Change Password button, fill in the three fields in the
C ha nge Pa ssword dia log box, a nd then c lose the dia log box by c lic king
the OK button to c ha nge the Sma rtC a rd pa ssword.
Encrypt/Decrypt
Pla tinumSec ure c a n a lso be used to enc rypt/ dec rypt files exc ept for
system files or files tha t a re a lrea dy enc rypted with other a pplic a tions.
Double-c lic k on a file to a utoma tic a lly enc rypt/ dec rypt it. However, if
the file is a ssoc ia ted with a n a pplic a tion, it will be opened with tha t
a pplic a tion instea d of being enc rypted. Note tha t the enc ryption is not
rec ursive. Tha t is, when you enc rypt a folder, only the files immedia tely
under tha t folder a re enc rypted, other files under subfolders a re not.
To find the Enc rypt/ Dec rypt c omma nds:
• Right-c lic k on the Sta rt menu,
• Right-c lic k on a folder or ic on on your Windows desktop, or
• In Windows Explorer, right-c lic k on a selec ted folder, file, or group
of files.
Running PlatinumKey
Pla tinumKey provides one-c lic k logon to a ll pa ssword-required
websites. With its unique Sma rtC a rd c a c hing tec hnology, you c a n
grea tly extend the limited c a rd memory size to unlimited use by
storing your priva te da ta in a n enc rypted file either on the Sma rtC a rd,
or on the 360 Degree Web sec ure website server.
Informa tion in Pla tinumKey, like the ones in My Info a nd C redit C a rds,
c a n be tra nsferred to other a pplic a tions using the "dra g-a nd-drop"
method: simply point the c ursor to the field c onta ining the
informa tion, press a nd hold the left mouse button, then dra g the
c ursor to the a pplic a tion a nd drop the informa tion there.
a nswer is Yes, a nd it will ena ble you to store your informa tion
(exc luding the C redit C a rds) on the 360 Degree Web sec ure
website server for ba c kup purposes in c a se the c a rd is lost/ stolen. If
you c hoose No, you will only be a ble to sa ve My Info, C redit C a rds
a nd 5 Websites on your Sma rtC a rd.
5 Log in to a website where you a re a lrea dy registered.
6 Pla tinumKey a utoma tic a lly stores your login da ta a nd a sks for your
c onfirma tion to a utoma tic a lly log you in the next time you a c c ess
the site. C lic k Yes a nd c ontinue browsing.
7 To c lose Pla tinumKey when you a re finished browsing, right-c lic k
on the Pla tinumKey ic on on your Windows ta skba r a nd selec t
C lose Pla tinumKey.
Pla tinumKey provides a list of a ll the logon pa ges tha t you ha ve stored.
To go direc tly to a ny site on the list either double-c lic k it or selec t it a nd
c lic k the G o button. Also, you c a n c lic k the View button to view the
selec ted website informa tion inc luding Web Na me, User Na me,
Pa ssword, a nd Web URL. Simila rly, type the first letter(s) of a site on the
list, a nd the site will be sea rc hed a nd selec ted.
You c a n Edit a nd Delete the sites a s well a s other informa tion, a nd
Sa ve or C a nc el the c ha nges you ma de, by selec ting the button
c orresponding to ea c h c omma nd.
Using passwords
Three pa ssword types protec t your c omputer from una uthorized
a c c ess. Setting these pa sswords c rea tes severa l different levels of
protec tion for your c omputer a nd da ta :
• Setup Pa ssword prevents una uthorized entry into the BIOS Utility.
Onc e set, you must key-in this pa ssword to ga in a c c ess to the BIOS
Utility. See “BIOS Utility” on pa ge 55 a nd your online guide for
more deta ils.
• Power-On Pa ssword sec ures your c omputer a ga inst una uthorized
use. C ombine the use of this pa ssword with pa ssword c hec kpoints
on boot-up a nd resume from hiberna tion for ma ximum sec urity.
• Ha rd Disk Pa ssword protec ts your da ta by preventing
una uthorized a c c ess to your ha rd disk. Even if the ha rd disk is
removed from the c omputer a nd moved to a nother c omputer, it
c a nnot be a c c essed without the Ha rd Disk Pa ssword.
Entering passwords
When a pa ssword is set, a pa ssword prompt a ppea rs in the left-ha nd
c orner of the displa y sc reen.
• When the Setup Pa ssword is set, the following prompt a ppea rs
when you press F2 to enter the BIOS Utility a t boot-up.
Type the Setup Pa ssword a nd press Enter to a c c ess the BIOS Utility.
• When the Power-on Pa ssword is set, the following prompt a ppea rs
a t boot-up.
Slide a nd hold the power switc h for four sec onds to shut down the
c omputer. Then turn on the c omputer a ga in, a nd try a ga in. If you
fa il to enter the Ha rd Disk Pa ssword, plea se c onta c t your dea ler or
a n a uthorized servic e c enter.
Setting passwords
You c a n set pa sswords using:
• Notebook Ma na ger
• BIOS Utility
See your online guide for more deta ils.
Connectivity options
Ports a llow you to c onnec t periphera l devic es to your c omputer a s you
would with a desktop PC . For instruc tions on how to c onnec t different
externa l devic es to the c omputer, see your online guide for more
deta ils.
Fax/data modem
Some models ha ve a built-in V.90 56Kbps softwa re modem.
To use the network fea ture, c onnec t a n Ethernet c a ble from the
network ja c k on the rea r of the c omputer to a network ja c k or hub on
your network.
Fast infrared
The c omputer’s fa st infra red (FIR) port a llows you to do wireless da ta
tra nsfer with other IR-a wa re c omputers a nd periphera ls suc h a s
infra red printers. The infra red port c a n tra nsfer da ta a t speeds of up
to four mega bits per sec ond (Mbps) a t a dista nc e of up to one meter.
To use FIR, position two IR-a wa re devic es suc h tha t their IR ports a re no
more tha n one meter a pa rt a nd offset no more tha n 15 degrees.
PC Card slots
There is a type II C a rdBus PC C a rd slot found on the left side of the
c omputer. This slot a c c epts c redit-c a rd-sized c a rds tha t enha nc e the
usa bility a nd expa nda bility of the c omputer. These c a rds should ha ve a
PC C a rd logo on them.
PC C a rds (formerly PC MC IA) a re a dd-on c a rds forporta ble c omputers,
giving you expa nsion possibilities long a fforded by desktop PC s.
Popula r type II c a rds inc lude fla sh memory, SRAM, fa x/ da ta modem,
LAN a nd SC SI c a rds. C a rdBus improves on the 16-bit PC c a rd
tec hnology by expa nding the ba ndwidth to 32 bits.
ZV (Zoomed Video) a llows your c omputer to support ha rdwa re MPEG
in the form of a ZV PC c a rd.
Note: Refer to your c a rd’s ma nua l for deta ils on how to insta ll
a nd use the c a rd a nd its func tions.
Inserting a PC Card
Insert the c a rd into the slot a nd ma ke the proper c onnec tions (e.g.,
network c a ble), if nec essa ry. See your c a rd ma nua l for deta ils.
Ejecting a PC Card
Before ejec ting a PC C a rd:
1 Exit the a pplic a tion using the c a rd.
2 Left-c lic k on the PC C a rd ic on on the ta skba r a nd stop the c a rd
opera tion.
3 Press the slot ejec t button (a ) to pop out the ejec t button; then
press it a ga in (a ) to ejec t the c a rd (b).
Upgrade options
Your c omputer delivers superior power a nd performa nc e. However,
some users a nd the a pplic a tions they use ma y dema nd more. This
c omputer a llows you to upgra de key c omponents when you need
inc rea sed performa nc e.
Note: C onta c t your a uthorized dea ler if you dec ide to perform a
key c omponent upgra de.
Memory upgrade
Memory is expa nda ble to 1024 MB or 1 G B, employing 128/ 256/ 512-MB
a nd supports 133 Mhz industry sta nda rd soDIMMs (Sma ll Outline Dua l
Inline Memory Modules). The c omputer supports SDRAM
(Sync hronous Dyna mic Ra ndom Ac c ess Memory).
There a re two memory slots on your c omputer, one of whic h is
oc c upied by sta nda rd memory. You c a n upgra de memory by insta lling
a memory module into the a va ila ble slot, or repla c ing the sta nda rd
memory with a higher-c a pa c ity memory module.
Installing memory
Follow these steps to insta ll memory:
1 Turn off the c omputer, unplug the AC a da pter (if c onnec ted) a nd
remove the ba ttery pa c k. Then turn the c omputer over to a c c ess
its ba se.
3 Insert the memory module dia gona lly into the slot (a ), then gently
press it down (b) until it c lic ks into pla c e.
Notebook Manager
The c omputer ha s a built-in system setup progra m c a lled Notebook
Ma na ger. The Windows-ba sed Notebook Ma na ger a llows you to set
pa sswords, the sta rtup sequenc e of the drives, a nd power
ma na gement settings. It a lso shows c urrent ha rdwa re c onfigura tions.
Launch Manager
La unc h Ma na ger a llows you to set the five la unc h keys loc a ted a bove
the keyboa rd. See “La unc h Keys” on pa ge 18 for the loc a tion of the
la unc h key.
ma nua lly switc h off the 802.11b wireless LAN by pressing the
button. Ma nua lly turning off 802.11b wireless LAN does not c ha nge
this defa ult setting whic h is re-ena bled when you resta rt your
c omputer. You ha ve to use the La unc h Ma na ger to set it to “Alwa ys
Off”, so tha t when you turn on your c omputer, 802.11b wireless LAN
will be off.
In Windows 2000, only the a dministra tor c a n c ha nge the setting in the
Rea d the instruc tions on how to turn off 802.11b wireless LAN a nd
c lic k on OK.
BIOS Utility
The BIOS Utility is a ha rdwa re c onfigura tion progra m built into your
c omputer’s BIOS (ba sic input/ ouput system).
Your c omputer is a lrea dy properly c onfigured a nd optimized, a nd you
do not need to run this utility. However, if you enc ounter
c onfigura tion problems, you ma y need to run it.
To a c tiva te the BIOS Utility, press F2 during the POST (power-on self-
test) while the Tra velMa te logo is being displa yed. See your online
guide for more informa tion.
Frequently-asked questions
The following is a list of possible situa tions tha t ma y a rise during the
use of your c omputer. Ea sy a nswers a nd solutions a re provided for
ea c h one.
I pressed the power switch and opened the display, but the computer
does not start or boot-up.
Look a t the Power indic a tor (refer to “Indic a tors” on pa ge 11):
• If it is not lit, no power is being a pplied to the c omputer. C hec k
the following:
• If you a re running on ba ttery power, it ma y be low a nd una ble
to powerthe c omputer. C onnec t the AC a da pter to rec ha rge
the ba ttery pa c k.
• Ma ke sure tha t the AC a da pter is plugged in properly to the
c omputer a nd to the power outlet.
• If it is lit, c hec k the following:
• If the Sleep indic a tor is lit, the c omputer is in Sleep mode.
Press a ny key or ta p on the touc hpa d to resume.
• Is a non-boota ble (non-system) diskette in the floppy drive?
Remove or repla c e it with a system diskette a nd press Ctrl-Alt-
Del to resta rt the system.
• The opera ting system files ma y be da ma ged or missing. Insert the
sta rtup disk you c rea ted during Windows setup into the floppy
drive a nd press Ctrl-Alt-Del to resta rt the system. This will
dia gnose your system a nd ma ke nec essa ry fixes.
I want to eject the optical drive tray without turning on the power. I
cannot eject the optical drive tray.
There is a mec ha nic a l ejec t button on the optic a l drive. Simply insert
the tip of a pen or pa perc lip a nd push to ejec t the tra y.
I prefer using an external keyboard and mouse, but both have PS/2
connectors and there is only one PS/2 port on the computer.
To c onnec t two PS/ 2-type devic es to the c omputer, you need to use a n
optiona l PS/ 2 Y-bridge c onnec tor.
I get a “Not Enough Space for Allocation” error message from the
Sleep Manager program.
This is a n error messa ge tha t ma y a ppea r when Sleep Ma na ger is
c rea ting the Hiberna tion file. There a re severa l different rea sons tha t
ma y c a use this error:
• The size of the free disk spa c e on your ha rd disk is less tha n the
required size.
For exa mple, if the onboa rd memory (inc luding video memory) is
64MB, the tota l free disk spa c e required will be a round 64MB. If
the tota l free disk spa c e is less tha n this, you ha ve to free up spa c e
on the ha rd disk.
• The ha rd disk ha s enough free spa c e, but this free spa c e exists a s
sma ll fra gments.
The free disk spa c e tha t Sleep Ma na ger requires needs to be
c ontiguous. To solve this problem, use tools suc h a s Disk
Defra gmenter(Windows) to c ompa c t these free disk spa c es. Then
run Sleep Ma na ger a ga in to c rea te the file.
• Disk c ompression utilities a re used.
Sleep Ma na ger c a n work with most c ompression softwa re.
However, Sleep Ma na gerc a n only c rea te the spa c e on a hostdrive.
A host drive stores origina l file informa tion a nd c a nnot be
c ompressed. The free spa c e on the host drive is usua lly very sma ll,
so the c ompression softwa re needs to be run a ga in to enla rge the
size of the host (unc ompressed) drive for Sleep Ma na ger.
Troubleshooting tips
This notebookc omputerinc orpora tes a n a dva nc ed design tha tdelivers
onsc reen error messa ge reports to help you solve problems.
• If the system reports a n error messa ge or a n error symptom oc c urs,
see “Error messa ges” on pa ge 64.
Error messages
If you rec eive a n error messa ge, note the messa ge a nd ta ke the
c orrec tive a c tion. The following ta ble lists the error messa ges in
a lpha betic a l order together with the rec ommended c ourse of a c tion.
C MOS C hec ksum Error C onta c t your dea ler or a n a uthorized servic e
c enter.
Disk Boot Fa ilure Insert a system (boota ble) diskette into the floppy
drive (A:), then press Enter to reboot.
Diskette Drive Type Press F2 (during POST) to enter the BIOS Utility;
Misma tc h then press Esc to exit a nd rec onfigure the
c omputer.
Insert system diskette Insert a system (boota ble) diskette into the floppy
a nd press <Enter> key drive (A:), then press Enter to reboot.
to reboot
Memory Size Misma tc h Press F2 (during POST) to enter the BIOS Utility;
then press Esc to exit a nd rec onfigure the
c omputer.
Missing opera ting Press F2 (during POST) to enter the BIOS Utility;
system then press Esc to exit a nd rec onfigure the
c omputer.
Non-system disk or disk Insert a system (boota ble) diskette into the floppy
error. Repla c e a nd drive (A:), then press Enter to reboot.
strike a ny key when
rea dy.
Protec ted Mode Test C onta c t your dea ler or a n a uthorized servic e
Fa il c enter.
Rea l-Time C loc k Error Press F2 (during POST) to enter the BIOS Utility;
then press Esc to exit a nd rec onfigure the
c omputer.
If you still enc ounter problems a fter going through the c orrec tive
mea sures, plea se c onta c t your dea ler or a n a uthorized servic e c enter
for a ssista nc e. Some problems ma y be solved using the BIOS Utility.
Requesting service
International Traveler’s Warranty (ITW)
Your c omputer is ba c ked by a n Interna tiona l Tra veler’s Wa rra nty (ITW)
tha t gives you sec urity a nd pea c e of mind when tra veling. Our
worldwide network of servic e c enters a re there to give you a helping
ha nd.
An ITW pa ssport c omes with your c omputer. This pa ssport c onta ins a ll
you need to know a bout the ITW progra m. A list of a va ila ble,
a uthorized servic e c enters a re in this ha ndy booklet. Rea d this
pa ssport thoroughly.
Alwa ys ha ve your ITW pa ssport on ha nd, espec ia lly when you tra vel to
rec eive the benefits from our support c enters. Pla c e your proof-of-
purc ha se in the fla p loc a ted inside the front c over of the ITW pa ssport.
If the c ountry you a re tra veling in does not ha ve a n Ac er-a uthorized
ITW servic e site, you c a n still get in c onta c t with our offic es worldwide.
There a re three wa ys to a c c ess Ac er for tec hnic a l support a nd
informa tion:
• Internet servic e worldwide, visit http:/ / www.a c ersupport.c om/
• Telephone support in the United Sta tes a nd C a na da , c a ll 1-800-
816-2237
• Tec hnic a l support numbers in va rious c ountries
Seria l number:_________________________________
Da te of purc ha se:______________________________
Microprocessor
• Mobile Intel® Pentium® III Proc essor-M with 512 KB level 2 c a c he
fea turing the new Enha nc ed Intel® SpeedStep™ tec hnology
Memory
• Ma in memory expa nda ble to 1024 MB or 1 G B
• Dua l 144-pin soDIMM soc ket SDRAM (Sync hronous Dyna mic
Ra ndom Ac c ess Memory) supports 133 Mhz bus speed
• 512 KB Fla sh ROM BIOS
Data storage
• One externa l Ea syLink C ombo drive (floppy drive + optic a l drive)
• One high-c a pa c ity, Enha nc ed-IDE ha rd disk
Audio
• 16-bit AC ’ 97 PC I stereo a udio with built-in wa veta ble synthesizer
• Built-in spea ker a nd mic rophone
• Sound Bla ster Pro a nd Windows Sound System-c ompa tible
• Sepa ra te a udio ports for hea dphone-out, line-in a nd mic rophone-
in devic es
I/O ports
• Built-in:
• One type II/ I C a rdBus soc ket
• One Sma rt C a rd interfa c e soc ket
• One PS/ 2 keyboa rd/ mouse port
• One RJ-11 phone ja c k
• One RJ-45 LAN ja c k
• One DC -in ja c k (AC a da pter)
• One externa l monitor port
• One mic rophone-in ja c k
• One spea ker/ hea dphone-out ja c k
• One FIR wireless c ommunic a tions port (IrDA-c omplia nt)
• Two USB ports
• One Ea syPort port replic a tor c onnec tor
• One IEEE 1394 port
Temperature
• Opera ting: 10°C ~ 35°C
• Non-opera ting: -20°C ~ 60°C
Humidity (non-condensing)
• Opera ting: 20% ~ 80% RH
• Non-opera ting: 20% ~ 80% RH
System
• AC PI support
• DMI 2.0-c omplia nt
• LDC M support
Battery pack
• 34 WH Li-Ion ma in ba ttery pa c k
• Sma rt ba ttery ma na gement tec hnology
• 1.5-hour ra pid c ha rge/ 2.5-hour c ha rge-in-use
AC adapter
• 60-Wa tt
• Auto sensing 100~240Va c , 50~60Hz
Options
• 128-/ 256-MB memory upgra de module
• Higher-c a pa c ity ha rd disk drive
• One Ea syLink C ombo module
• PS/ 2 Y-bridge c a ble
• Additiona l AC a da pter a nd ba ttery pa c k
• USB video c a pture kit
• File tra nsfer c a ble
• Infra red Red (IR) remote c ontrol
• Externa l ba ttery c ha rger
• USB Bluetooth dongle solution
• 802.11b wireless LAN
FCC notice
This devic e ha s been tested a nd found to c omply with the limits for a C la ss B
digita l devic e pursua nt to Pa rt 15 of the FC C Rules. These limits a re designed
to provide rea sona ble protec tion a ga inst ha rmful interferenc e in a
residentia l insta lla tion. This devic e genera tes, uses, a nd c a n ra dia te ra dio
frequenc y energy a nd, if not insta lled a nd used in a c c orda nc e with the
instruc tions, ma y c a use ha rmful interferenc e to ra dio c ommunic a tions.
However, there is no gua ra ntee tha t interferenc e will not oc c ur in a pa rtic ula r
insta lla tion. If this devic e does c a use ha rmful interferenc e to ra dio or
television rec eption, whic h c a n be determined by turning the devic e off a nd
on, the user is enc oura ged to try to c orrec t the interferenc e by one or more
of the following mea sures:
• Reorient or reloc a te the rec eiving a ntenna
• Inc rea se the sepa ra tion between the devic e a nd rec eiver
• C onnec t the devic e into a n outlet on a c irc uit different from tha t to whic h
the rec eiver is c onnec ted
• C onsult the dea ler or a n experienc ed ra dio/ television tec hnic ia n for help
Caution
C ha nges or modific a tions not expressly a pproved by the ma nufa c turer
c ould void the user’s a uthority, whic h is gra nted by the Federa l
C ommunic a tions C ommission, to opera te this c omputer.
Use conditions
This pa rt c omplies with Pa rt 15 of the FC C Rules. Opera tion is subjec t to the
following two c onditions: (1) this devic e ma y not c a use ha rmful interferenc e,
a nd (2) this devic e must a c c ept a ny interferenc e rec eived, inc luding
interferenc e tha t ma y c a use undesired opera tion.
Modem notices
FCC
This equipment c omplies with Pa rt 68 of the FC C rules. Loc a ted on the
bottom side of the modem is a la bel tha t c onta ins, a mong other informa tion,
the FC C Registra tion Number a nd Ringer Equiva lenc e Number (REN) for this
equipment. Upon request, you must provide this informa tion to your
telephone c ompa ny.
CTR 21
This equipment ha s been a pproved [C ounc il Dec ision 98/ 482/ EC - “C TR 21”]
for pa n-Europea n single termina l c onnec tion to the Public Switc hed
Telephone Network (PSTN). However, due to differenc es between the
individua l PSTNs provided in different c ountries, the a pprova l does not, of
itself, give a n unc onditiona l a ssura nc e of suc c essful opera tion on every PSTN
termina tion point. In the event of problems, you should c onta c t your
equipment supplier in the first insta nc e.
ADVARSEL!
Lithiumba tteri - Eksplosionsfa re ved fejla gtig hå ndtering. Udskiftning må kun
ske med ba tteri a f sa mme fa brika t og type. Léver det brugte ba tteri tilba ge
til levera ndøren.
ADVARSEL
Eksplosjonsfa re ved feila ktig skifte a v ba tteri. Benytt sa mme ba tteritype eller
en tilsva rende type a nbefa lt a v a ppa ra tfa brika nten. Brukte ba tterier
ka sseres i henhold til fa brika ntens instruksjoner.
VARNING
Explosionsfa ra vid fela ktigt ba tteribyte. Anvã nd sa mma ba tterityp eller en
ekviva lent typ som rekommendera s a v a ppa ra ttillverka ren. Ka ssera a nvã nt
ba tteri enligt fa brika ntens instruktion.
VAROITUS
Pä risto voi rä jä htä ä , jos se on virheellisesti a sennettu. Va ihda pa risto
a inoa sta a n la iteva lmista ja n suosittelema a n tyyppiin. Hä vitä kä ytetty pa risto
va lmista ja n ohjeiden muka isesti.
VORSICHT!
Explosionsgefa hr bei unsa c hgemä ßen Austa usc h der Ba tterie Ersa tz nur
durc h denselben oder einem vom Hersteller empfohlenem ä hnlic hen Typ.
Entsorgung gebra uc hter Ba tterien na c h Anga ben des Herstellers.
For more deta ils, c hec k the Ac er Yea r 2000 Resourc e C enter Web site (http:/ /
globa l.a c er.c om/ servic e/ pc y2000.html)
B D
displa y
ba ttery pa c k
c a ring for " hotkeys (&
troubleshooting )+, &'
c ha rging indic a tor ((
DVD $)
BIOS utility ))
DVD movies
brightness
pla ying $)
hotkeys (%
C E
c a ps loc k (* Ea syLink c ombo drive $*
ema il c hec king func tion (+
on indic a tor ((
error messa ges &,
c a re
AC a da pter " Euro (%
ba ttery pa c k " F
c omputer "
FAQ )+
C D-ROM
front view *
ejec ting $)
ejec ting ma nua lly &' H
troubleshooting &' ha rd disk $*
c lea ning help
c omputer " online ma nua l "
c omputer online servic es &&
bringing to meetings *' Hiberna tion mode
c a ring for " hotkey (&
c lea ning " hotkeys ()
disc onnec ting $+
fea tures *, + I
indic a tors (( indic a tor lights ((
keyboa rds (* infra red ,-
moving a round $+ troubleshooting &(
on indic a tor (( ITW. See wa rra nty
performa nc e +
sec urity *, K
setting up a home offic e *( keyboa rd (*
ta king home *' embedded numeric keypa d
tra veling interna tiona lly *$ (,
tra veling on loc a l trips *$ hotkeys ()
loc k keys (*