Professional Documents
Culture Documents
1. Personal Details
C. Age
E. Occupation
6. What are the additional features that will be required in Volkswagen car?
Yes, offered and taken Yes, offered but not taken No, not offered
10. How would you rate the thoroughness of your test drive?
Bought Leased
12. What are the factors that you consider while purchasing a new Volkswagen car?
13. How satisfied were you with the process used to determine the trade in value?
15. How would you rate the dealership staff that you bought or leased the vehicle from?
16. How many times did you contact the dealership to try to resolve your problems?
0 1 2 3 4
18. How satisfied are you with the actions taken by the dealership to resolve your problems?
19. Do you think with the current features and performances will Volkswagen be able to compete
Yea No
20. We would appreciate your completing the following information to help us classify you
response
Age Under 25 25 – 34 35 – 44
45 – 54 55 – 64 65 Above