ST.

PAUL UNIVERSITY DUMAGUETE

College of Nursing
Graduate School –MAN/MSN Program

WORKSHEET IV: INTERNAL ENVIRONMENT SCAN

The internal environment or the micro-environment are VPGHI’s competencies, capabilities and resources that
contribute to the organizational strength to develops the hospitals competitive advantage.

Legend for impact and probability rating

0-3 = Low, if the issue does not affect the hospital
4-7 = Medium, if the issue has a little effect on the hospital
8-10 = High, if the issue strongly affects the hospital

Probability
Evidence in
Impact to
List of (provide information/data continuing
Strengths Weaknesses Organization
Issues/Trends regarding existence of in the next 3-
(1-10)
issue/trend) 5 years
(1-10)
Clinical

 Medical, Referral center of Limited number of Healthcare staffs are 8 6

Nursing and lying-ins and local staff licensed and have enough
other health center training in handling patients
Healthcare Fast turn-over of but the ratio of patients is
Staffs PhilHealth nurses disproportionate as
Accredited evidenced by staff
148 bed capacity augmentation
level 2 hospital

Cooperative and

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 ST. PAUL UNIVERSITY DUMAGUETE
College of Nursing
Graduate School –MAN/MSN Program

flexible staff
 Number of
Resident on Competent and Decrease in The hospital follows 8 8
duty to admit capable in number of Triaging System, especially
and cater OPD performing possible clients during busy hours.
patients complex Depending on the number
procedures in of Resident-On-Duty, non-
delivering urgent cases will be the last
healthcare to cater. Some patients that
belong to non-urgent cases
Increase revenue may demand to be seen by
the doctor immediately,
Increase number hence they tend to transfer
of admitted and to other hospitals.
OPD patients
a. General
Management
(Management Capable, Hierarchical VPGHI is owned and 8 10
Capability) qualified, Organizational manage by Dr.
competent Structure Melquisedes Po.
management.

Major decision
making of
hospital needs
approval from
the Board of
Trustee

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 ST. PAUL UNIVERSITY DUMAGUETE
College of Nursing
Graduate School –MAN/MSN Program

b. Physical
Facilities

 Numbers of Increase profits Limited number of To date, VPGHI is at its 8 6

semi and private Increase number rooms decrease 2nd year of quality service,
rooms of recipients of the possible a secondary level of care
healthcare clients who prefer with 148 bed capacity
semi or private serving a bigger populace
rooms. of Valencia City.

When there’s an increase

number of patients needed
to be catered, some of
them cannot be
accommodated and they
preferred to transfer to
other private hospitals that
cater their needs.

 Technical Capable Manual type of X- VPGHI is the only hospital 10 8

Capability Operating Room, ray in Valencia City that has a
E.R. and ICU 13 ER beds and 4 ICU
facilities Some wards are beds.
non-aircon thus
Basic services ventilation is poor
accessibility during sunny
days

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 ST. PAUL UNIVERSITY DUMAGUETE
College of Nursing
Graduate School –MAN/MSN Program

 Availability of Patients do not The CT scan only VPGHI offers the cheapest 10 6
CT scan need to go to acquires single CT scan in Valencia City.
machine other hospitals to slice, thus
undergo the test scanning
procedure may
Increase revenue take some time
c. Financial

 Controlled There is a specific

Some supplies When staffs request for 8 6
budget on budget allotted for
and medicines some supplies, they are not
supplies and supplies andare sometimes readily available
medicines since medicines not available.
the hospital is a In patients opt to purchase
private property Availability of Delays delivery of supplies and medicines to
and doesn’t supplies and supplies and nearby pharmacies due to
have support medicines per medicines. unavailability
from the demand in the
government area are met.
fund. The
hospital stands
on its own
operation

 Budget Deficit Strong leadership Increased Some patients who have 8 6

promissory notes exhaust their PhilHealth
Strong linkage of patients packages tend to give
promissory notes for their
balances. Some of them
don’t come back, and can’t
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 ST. PAUL UNIVERSITY DUMAGUETE
College of Nursing
Graduate School –MAN/MSN Program

pay their obligations

d. Marketing
(Competitive PhilHealth Decreased Other services such as free 10 6
Advantage) Accredited utilization of cleft lip and palate repair,
revenue centers excess free eye operations
Offers free such as CT scan, like cataract and pterygium
clip/palate UTZ and operations.
surgery laboratory
services
e. Administrative
Support
(Administrations Good decision Tied up with The Hospital Administrators 8 8
has excellent making limited budget have Masters Degree in
educational Hospital Administration.
background and Strong backbone
qualifications) in terms of The Chief Nurse has a
finance, Masters Degree in Nursing
manpower, and Administration.
connections

Implementation of
policies and
procedures

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ST. PAUL UNIVERSITY DUMAGUETE
College of Nursing
Graduate School –MAN/MSN Program

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