Monika Delfierro

(253) 486-4537  monika.delfierro@gmail.com

EDUCATION
Master of Education, Student Development Administration Expected: June 2018
Seattle University, Seattle, WA

Bachelor of Arts Interdisciplinary Arts and Science in Psychology Sept. 2012 – June 2014
University of Washington Tacoma, Tacoma, WA

Associates of Art in Psychology Sept. 2010 – June 2012

Highline College, Des Moines, WA

PROFESSIONAL EXPERIENCE
Graduate Assistant, Office of Alumni Engagement Aug. 2017 – Present
Seattle University
 Co-Advise and mentor 10 Student Alumni Ambassadors (SAA) through leadership and
professional development, programing, and outreach as a recognized student organization
 Co-Chair and foster cross-campus relationships between SAA and 9 campus partners in
the strategic planning of Seattle University’s annual 2018 Homecoming weekend
 Through weekly check-ins, I challenge students to think critically through inclusive
programing, marketing and partnerships when working with campus partners, students,
faculty, and alumni

Graduate Intern, Office of Student Engagement March. 2017 – Present

Tacoma Community College
 Conducted pre- and post-assessments around programing and training of 10 student clubs
and through surveys and focus groups to implement future best practices for the OSE
 Critically analyzed and restructured the TCC Student Club Handbook and Sanction
Packets through research, assessment, and best practices applicable to TCC students
 Advised 5 club officers through club policies, procedures, marketing, recruitment, retention,
programming, conflict management, leadership and professional development

NODA Intern, Orientation May. 2017 – August 2017

University of Massachusetts Lowell
 Supervised 36 orientation leaders (OLS) and 4 leader Orientation Coordinators through
orientation training, programming, overnight sessions, and professional development
 Managed Filemaker and Sales Force to register and track first-year and transfer students
 Assessed student perspective of orientation sessions through focus groups and surveys
 Facilitated student dialog around campus policies, safety, and resources for 15 first-year
orientation sessions

Graduate Assistant, College of Education Sept. 2016 – June 2017

Seattle University
 Monika Delfierro
(253) 486-4537  monika.delfierro@gmail.com

 Assisted and fostered relationships with 16 faculty members from 11 graduate programs and
within the College of Education through recruitment, enrollment, and marketing of prospective
students
 Advised 30+ prospective students through the individual program admissions and application
process through on-campus visits, skype, phone, and e-mail communication efforts
 Established the first COE Student Blog for prospective students to gain insight on the COE
through student experiences. Link: https://www.seattleu.edu/education/admissions/coe-graduate-
student-blog/

Admissions Advisor, Student and Enrollment Services Sept. 2014 – Aug. 2016
University of Washington Tacoma
 Advised prospective students and families through the college search and application process
 Managed a case load and relationship with over 80 high schools and five organizations
 Host over 45 workshops and programs annually for prospective students to educate
students on college preparedness, opportunities in the university curriculum, and beyond
 Collaborated collectively with other units and offices at UW Tacoma to support student
services, enrollment and retention at the University of new incoming students
 Assisted with 25 on campus events for prospective student and families directed toward
university recruitment and promotion

Issues and Controversies Coordinator, Student Activities Board Sept. 2013 – June 2014
University of Washington Tacoma
 Coordinated 30 programs focusing on social justice issues and pressing topics in our society
catering to 4,500 students, faculty, staff, and Tacoma community
 Managed a budget of $12,000 for 20 programs over course of the academic year
 Increased program attendance by 80% during 2013-2014
 Collaborated and built relationships across-campus to provide programs and events to
bring awareness and dialog around diversity education and social justice issues to the
campus community

Program Intern, Diversity Resource Center (DRC) Apr. 2014 – June 2014
University of Washington Tacoma
 Established the first internship program through the Diversity Resource Center presented
with course learning objectives, data, and structure for future DRC interns
 Coordinated 5 co-curricular on campus programming based on research on best practices
that heightened awareness and deepened the understanding of equity, diversity, and justice
 Facilitated weekly reflections and student dialogs on readings about student affairs,
diversity, and higher education. Used readings to support my senior thesis, Developing
Critical Thinking Skills Through Diversity Programming in Higher Education

PRESENTATIONS
Delfierro, M. Mayuga, J, Smith, J. Student Affairs as a Career. (2017). iLEAD Student
Leadership Conference. Seattle University.
 Monika Delfierro
(253) 486-4537  monika.delfierro@gmail.com

Advincula, A. Delfierro, M. De Leon, C. Utilizing Social Media as a Student Club. (2017). Office
of Student Engagement. Tacoma Community College
Delfierro, M. UW Tacoma Husky 101 – Transitioning into Your First Year of College. (2016).
Office of Admissions & Enrollment. University of Washington Tacoma

COMMITTEES AND LEADERSHIP EXPERIENCE

Seattle University
 SUSDA Community Development Chair Sept. 2017 – Present
 iLead Implementation Team Sept. 2017 – Present
 SUSDA Student Ambassador Sept. 2017 – Present
 Student Conduct Review Board Oct. 2017 – Present
 SUSDA Professional Development Committee Sept. 2016 – June 2016
 SUSDA Community Development Committee Sept. 2016 – June 2016
Pierce County
 Hometown Mentor, College Success Foundation Sept. 2014 – Present
University of Washington Tacoma
 UW Tacoma Alumni Board Committee Aug. 2014 – Present
 Student Programs Hiring Committee Sept. 2014 – Nov. 2014
 Co-Advisor, Filipino-American Student Association Sept. 2014 – June 2015
 Outreach Coordinator, UW Tacoma Relay for Life Organization Mar. 2014 – May 2014
 E.M.B.R.A.C.E Certificate Program April 2014 – June 2014
 Vice President, Filipino-American Student Association Sept. 2013 – June 2014
 STEPS Mentor (Students Together Empowering Personal Success) Aug. 2013 – Dec. 2014
 Asian Pacific Islander Student Union Sept. 2012 – June 2014

PROFESSIONAL AFFILIATIONS
 NASPA – Student Affairs Administrators in Higher Education
 National Association for College Admissions Counseling (NACAC)
 Association for Orientation, Traditions, Retention in Higher Education (NODA)

AWARDS AND RECOGNITION

University of Washington Tacoma
 Outstanding Women of UW Tacoma Mar. 2016
 Office of Admissions Advisor of the Month Aug. 2015

TECHNICAL SKILLS
Microsoft Office, Qualtrics, Canvas, SalesForce, Survey Monkey, FileMaker, TerminalFour CMS,
Publisher, Trello, Canva, OrgSync

See more at www.aboutme.com/mlgdelfierro and www.linkedin.com/monikadelfierro

 Monika Delfierro
(253) 486-4537  monika.delfierro@gmail.com

References

Katelyn Mendoza
Assistant Director of Alumni Lifecycle Engagement
Seattle University
Email: mendozak@seattleu.edu
Phone: 206.296.5664

Sonja Morgan
Director of Student Engagement
Tacoma Community College
Email: morgans@tacomacc.edu
Phone: 253.514.0244

Erin Keene-Crouse
Director of Orientation
University of Massachusetts Lowell
E-mail: Erin_KeeneCrouse@uml.edu
Phone: 978.995.4194