1. Lost of frame number at optical port.

(FS)

Reason: SFP module is not working properly or fiber is damaged.

Solution: check SF module is plugged properly or not, replace SFP and at last replace fiber cable.

2. RF board PLL alarm(RRU)

Reason: wrong clock input from CC or RRU faulty.

Solution: Check connection and ensure proper connectivity from CC to RRU, Hard reset RRU,
Replace RRU.

3. Loss of Signal at Ir interface(FS)

Reason: SFP module is not working properly; Fiber is not placed or damaged.
Solution: Change SFP, replace fiber and if still this alarm retain with some other alarms then
replace RRU.
4. Device temperature is low(CC/SA)
Reason: actual temperature of environment is below the defined system temperature which is
not valid in Pakistan. The only reason left is faulty SA card.
Solution:- Just hard reset to SA card if still this alarm persist then replace your SA card.
5. RRU RTWP abnormal(RRU)
Reason: Normally this alarm appear with antenna VSWR & remote antenna VSWR is high alarms
and it occurs due to very poor connections of antenna or internally RRU fault.
Solution: First resolve VSWR alarm by making proper connection of antenna or by replacing
antenna jumpers if necessary then give hard reset to that specific RRU. But in rare cases it
persists due to RRU internal fault. In this case replace RRU.
6. Clock module fault(CC)
Reason:
Solution: …..?
7. Software loading is abnormal(UBPG)
Reason: wrong board version is wrong and sometimes board faulty.
Solution: Do version up gradation for that specifically board manually. If still it persists then
replace board.
8. User face Emac Interface Error(CC)
Reason: Transmission is not ok or cc card is faulty.
Solution: First ensure transmission from CC card to BSC and also check the SCTP association
parameters are correct or not. If still persists reset board, replace CC.
9. Backplane board has a clock alarm(UBPG,FS & RRU)
Reason: backplane board like UPBG, FS and RRU is not receiving correct frame numbers or
getting after 60ms.
 Solution: In such cases there must be a PLL clock alarm at CC. just reset the backplane board if
still persists for more than 10 minutes replace that board.
10. Intra-board clock serious alarm(UBPG)
Reason: clock is lost or not receiving properly.
Solution: for such cases or system will reset the UBPG automatically. Normally this issue is
resolved after 2 to 3 times reset but if still persists then change the UBPG.
11. Baseband data link performance alarm(UBPG)
Reason: most of the time when our RRU, FS or UBPG cards working abnormal. Or fiber is faulty.
Solution: First resolve the clock related issue on RRU, UBPG and FS if still persists then replace
fiber.
12. Baseband data link error alarm & DLIQ channel error alarms.(UBPG)
Reason: Normally this alarm appears when our UBPG, RRU & FS have some abnormality. Rarely
version problem.
Solution: ensure backplane boards are working normal. Most of the time we are facing this issue
when there is sector addition and we just install our hardware and do not on air that sector in
our configuration. In such cases just un plug the fiber from FS board of that specific sector. If still
there is same alarm and all the back plane boards are normal just upgrade the version and
reboot your system.
13. Lose Fiber port(FS)
Reason: No physical connection between BBU & RRU.
Solution: Ensure proper connection between RRU & BBU. Check physical connection, SFP
module inserted properly. Fiber is damaged.

14. Physical parameter not consistent with radio parameter(CC)

Reason: when OMCB parameters are different from OMCR parameters.
Solution: check the configuration and mainly it happens when different number of carriers at
different ends or different name of radio cells at both ends (OMCB & OMCR).
15. Lack of BP Board(CC)
Reason: when baseband resource is not enough for complete processing.
Solution: Check number of UBPG are installed and configured according to the requirement and
correctly.
16. IPTB Setup Link Failed(CC)
Reason: When transmission media fluctuate or CC is not configured correctly.
Solution: Ensure transmission media and reset CC board if still persists then re-configure CC
board.
17. UBPG Over-temperature shutdown(UBPG)
Reason: Fans stop working and due to this temperature of UBPG shoots.
Solution: Check Fans are working properly, turn on fans and reset UBPG.
18. Local Switch Ip Tb setup failed(CC)
Reason: When different IP’s are configured in OMCB.
Solution: check SDR IP should be same as in SCTP.
19. Board important configuration parameter error(CC)
 Reason: when configured parameters not compatible with installed hardware.
Solution: Modify configuration.
20. fiber connect wrong(FS)
Reason: when fibers are connected wrong.
Solution: right connections of fiber.
21. RRU LOS(RRU) & RRU LOF(RRU)
Reason: Improper connectivity of fiber from FS board to RRU.SFP faulty, fiber faulty.
Solution: Check SFP modules from both end and ensure its proper working, replace fiber.
22. configurational ratio higher than actual ratio of optical port(CC/FS)
Reason: SFP module & fiber unmatched with configured modules.
Solution: check configuration and identify whether configuration is not as per requirement or or
hardware. In both cases change the unmatched part.
23. Main and diversity antenna reception unbalance(RRU)
Reason: Poor antenna connections, Jumpers/feeder faulty, antenna faulty.
Solution: Most of the time this alarms appear with, antenna VSWR & remote antenna over
VSWR alarm. First resolve this issue by using procedure previously defined and if still exists
please change RRU at the end.
24. RU DL IQ channel of channel checking block alarm(RRU & UBPG)
Reason: When RU DL IQ channels are not getting channels data properly. Mostly in case of UBPG
abnormal behavior.
Solution: There will be some other transmission related alarms like “Clock module fault” Please
ensure the normality of RRU.
25. Board not-in-position(BBU)
Reason: Board is configured in configuration but not inserted physically.
Solution: Insert board in defined slot.
26. Board not-configured alarm(BBU)
Reason: When board is inserted physically but not configured in software this alarm appears.
Solution: Configure board in configuration and re-load it.

27. 1588 clock link fault(CC) & 1588 clock source unavailable(CC)
Reason: When configured 1588 clock link has more packet losses than the defined threshold,
this alarm appears.
Solution: check the physical connection for transmission and ensure correct configuration
parameters’ like IP, clock etc.
28. Ir link LCV alarm(FS)
Reason: This alarm appears mainly due to fiber connection, SFP module faulty or fiber
damaged.
Solution: check SFP module and fiber working properly, In case of fault replace that specific part.

29. Calibration file on TRx board is abnormal(RRU)

Reason: calibration data of the board is missing or damaged.
 Solution: Reset the board and observe. Most of the time it recovered if still persist then replace
your effective board.
30. A block check error of downlink IQ channel alarm(UBPG/RRU)
Reason: Data received by IQ channel I missing or wrong.
Solution: Check is there any clock alarm or any other module is abnormal if yes then resolves it,
reset board.
31. Downlink digital IF pre-distortion alarm(RRU)
Reason: antenna jumper’s connection loose, Antenna jumper faulty and rarely RRU faulty.
Solution: Most of the times it appears along with VSWR alarm just resolve VSWR and reset your
board. Replace antenna jumpers if still persist then replace RRU.
32. Board communication link is interrupted(RRU)
Reason: Link between RRU and BBU is broken.
Solution: check physical connection between RRU and BBU is proper. If there is optical/electrical
media broken alarm also then must check whether your RRU is properly powered up or not.
Replace fiber if still persists then replace RRU.
33. Application software monitoring alarm(RRU)
Reason: BBU to RRU no communication or wrong version of software.
Solution: when we install new RRU it takes some time to be in proper working condition, mostly
during that time software application monitoring alarm appears along with board
communication, after 20 minutes upgrade software version, if still persists replace RRU.
34. Remote output power abnormal voltage alarm(RRU)
Reason: Power module faulty or RRU faulty.
Solution: Check input voltage of power module, replace RRU.
35. Remote antenna over VSWR alarm(RRU)
Reason: improper connections, antenna jumper faulty, RRU faulty.
Solution: There are different scenarios for the handling of this alarm.
I. Wrong connections from antenna to RRU.
II. Loose feeder/antenna jumper connectors.
III. Antenna jumpers faulty.
IV. Antenna faulty.
36. Lost of frame rate and frame number/Lost of signals (FS)
Reason: SFP module improper plugged or faulty, optical fiber faulty.
Solution: check SFP module, replace fiber.
37. Over-high temperature of RRU board(RRU)
Reason: RRU temperature more than threshold, Fan faulty.
Solution: Fan is working properly, replace RRU.
38. Calibrate Fail(RRU)
Reason: calibration is failed to work proper.
Solution: Replace RRU.
39. IQ parameter configuration error(CC)
Reason: this alarm appears due to wrong IQ parameters.
Solution: Correct IQ parameters in configuration and reconfigure your CC.
40. Optical module rate does not match(FS)
Reason: This alarm appear when SFP module rate does not match with configured data.
Solution: Just check the module type I different .make correct from BSC.
41. RRU radio frequency group unavailable(RRU)
Reason: During manual operations of RRU he can’t attend other activities.
Solution: after some time. It will.
42. SCTP association is interrupted(CC)
Reason: Transmission link is broken between BTS & BSC.
Solution: check the physical connections at site end identify whether media issue at BTS end or
at MW end, check configuration and SCTP parameters.
43. Configuration parameter of OAM Channel is wrong(CC)
Reason: OMCB is not configured properly.
Solution: check the configuration parameters and after verification re-configure the site.

44. The uplink frame at optical/electric port is unlocked(FS)

Reason: This alarm appears when optical/electrical cable is disturbed.
Solution: check the physical connection between RRU & BBU, check SFP modules, and replace
fiber, replace RRU.
45. The input frame synchronous signal is wrong(CC)
Reason: Output signal generated by main board problem or clock is not receiving properly.
Solution: Most of the time this alarm appears with clock alarm at main CC board, rectify clock
alarm and reset the board. If still persist just remove and insert the board.
46. The Rx optical port at RRU has no light signal(FS)
Reason: mostly RX signal is not received by RRU properly.
Solution: check whether fiber is connected properly or not, reset RRU, replace SFP, rarely
Fiber/RRU faulty.
47. The frame transferred over Rx port of RRU is unlocked(FS)
Reason: mostly RX signal is not received by RRU properly.
Solution: check whether fiber is connected properly or not, reset RRU, replace SFP, rarely
Fiber/RRU faulty.
48. Uplink optical/electrical link has high BER(FS)
Reason: When BER between RRU & BBU is more than threshold defined in the configuration.
Solution: Check physical connection of fiber between RRU & BBU, check SFP module, replace
fiber and reset RRU forcibly.
49. Slight-high temperature of board(RSU/UBPG)
Reason: Fan not working properly and due to this environment temperature exceeds the value.
Solution: Switch on fan of the cabinet. Mostly we face this issue because of improper working of
fans.
50. RRU Type is not consistent with configuration type(RRU)
Reason: Installed RRU/RSU different from the configured RRU/RSU.
Solution: Check the configuration; it should be same in configuration as its install physically.
51. Failure of optical decoding in RRU(RRU)
 Reason: Data signal is failed to receive.
Solution: check whether the fibers connected to RRU or not, reset RRU, replace RRU.
52. RRU alarm reset(RRU)
Reason: software version problem, RRU faulty.
Solution: Most of the time auto recovered, if appears frequently then replace RRU.
53. Downlink channel fault alarm(RRU)
Reason: RRU Tx gain is low due to RRU faulty, RRU version faulty.
Solution: its auto recovered alarm, if persists more than 10 minutes then replace RRU.
54. Downlink output power abnormal (RRU)
Reason: RRU Tx gain is too high due to RRU faulty, RRU version faulty.
Solution: its auto recovered alarm, if persists more than 10 minutes then replace RRU.
55. RRU software version is abnormal(RRU)
Reason: This alarm appears when RRU version does not exists in configuration file.
Solution: Check version is matched or not. If version mismatches then upgrade it manually.
56. Environmental temperature is high.
Reason: Dustproof fan is blocked or fans not working, environment monitoring module is faulty,
sometimes configuration issue.
Solution: clean heat exchanger, ensure fans working, check configuration, reset SA card,if
required replace fan module, replace SA card.
57. FCE board not-configured alarm(FCE)
Reason: when FCE board is not configured in network management system but in actual its
inserted.
Solution: Please check the configuration, there must be wrong type of BTS configured.
Configure BTS type accordingly.
58. Board blocking alarm(MCSE)
Reason: It appears when manually we blocked some board.
Solution: Unblock the board manually by using network management system.
59. FCE-fan failure(FCE)
Reason: fan can be faulty.
Solution: Reset FCE, replace FCE.
60. Unmatched link mode at peer-end electrical port of Ethernet(CC)
Reason: Ethernet electrical port at BTS end and far end is configured different.
Solution: Please check the port and make it synchronous with the far end.
61. SNTP time adjustment failure alarm(CC)
Reason: SNTP settings wrong, system error exists.
Solution: check the physical connection of transmission or modify the SNTP configuration
settings.
62. Board software fault(MSCE)
Reason: board unable to load the version or wrong version added.
Solution: ensure the correct version of software, replace board.
63. Running software version doesn't exist(CC,RRU’s,RSU’s)
Reason: If software version is different at site end and BSC end this alarm appears.
 Solution: Upgrade the version either from site end or BSC end.
64. Wrong board insertion(RRU/RSU)
Reason: most commonly two reasons.
I. Different board is added in software that the physically existing at site end.
II. Sectors of different bands are swapped.
Solution: check the configuration, if no issue found then identifies which sector is swapped with
which sector. Remove sector swapping and hard reset both sectors.
65. RRU Network Interrupted.
Reason: optical received signal power is less than -18dbm, fiber cable not plugged in properly,
SFP module faulty.
Solution: Check fiber is plugged properly, reset RRU, replace SFP, Check FS card port.

Optimization issues

TCH assignment success rate

Reason:

I. Wrong antenna connections(wrong antenna connected, partial swap in antenna

connections, wrong antenna polarity connections)
II. Sector swapping (Partial/Complete)
III. Wrong electrical and mechanical tilts.
IV. Wrong azimuth and degrees.
V. Wrong neighboring in radio parameters.
VI. Antenna faulty.

Solution: check and verify all physical connections from antenna to RRU, ensure no sector swapping,
ensure correct tilts and azimuth, verify RF parameters, replace antenna.

TCH availability issue

Reason:

I. Mostly this issue occurred due to equipment fault.

II. Any kind of alarm fluctuation. For example, power issue and other service effecting alarms.

Solution: check alarm history if there is any kind of alarm is been appearing resolves it, check SFP, fiber,
and take system test report of RRU/RSU (check fwd power and VSWR internally through LMT, replace
faulty hardware)

Sector merging issue

There are two different scenarios.

Physical sector additional

In some cases when we do sector addition physically but in software we don’t configure sector following
issue can be seen.

DLIQ channel clocking

Reason:

I. Insertion of additional fiber in FS board.

Solution: unplug fiber of additional sector.

Sometimes we install MBR while there is only one sector exists.

Remote antenna VSWR & PA disable.

Reason:

Four ports of MBR been configured while due to presence of only on sector we use only two
ports for antenna.

Solution: Block two extra ports of MBR in software which are spare for extra sector.