Asian University of Bangladesh

An
Internship Report
On
“HR Activities of City General Hospital Ltd.”
This report is submitted as a partial fulfillment of the requirements of the degree of
Bachelor of Business Administration (BBA) of Asian University of Bangladesh

Submitted To:

Shirin Sultana
Lecturer in Management
School of Business
Asian University of Bangladesh.

Submitted By:
Rehena Akter
ID: 201311153
47th Batch
Program: BBA
Major in HRM

Date of Submission: 1st March, 2018

i
 An
Internship Report
On
“HR Activities of City General Hospital Ltd.”

ii
 Dedicated
to my
Beloved Parents

iii
 Letter of Transmittal

Date: 1st March, 2018

To
Prof. Abdus Salam
Dean
School of Business
Asian University of Bangladesh.

Subject: Submission of Internship Report.

Dear Madam;

This is my great pleasure to submit the final internship report on “HR Activities of City
General Hospital Ltd.” which was supervised by you as per the requirement of Internship
Program. This study is being conducted based on your constructive advice, suggestions,
supervisions and co-operation. Without your dedicated support and help, it could not be
possible to finish this study. I am indebted to you for your help throughout the journey. This
study helps to learn how to conduct a research and how to write a report properly. In this
following report I have tried to analysis the job satisfactions of employees of City General
Hospital (Pvt.) Ltd.
I shall be happy to provide with any supplementary information and clarification that might
be required.

Yours Sincerely,
---------------------------
Rehena Akter
ID: 201311153
47th Batch
Program: BBA
Major in HRM
Asian University of Bangladesh

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 Student's Declaration

I am Rehana Akter, a Student of Asian University of Bangladesh hereby declare that the
analysis report titled “ HR Activities of City General Hospital Ltd.” Submitted in partial
fulfillment of the requirements for the wards of degree of BBA in Marketing, ID:
201311153 at the Department of Business Administration, Asian University of Bangladesh
is my original work and not submitted for the award of any degree, under the extensive
supervision and guidance Ms. Shirin Sultana internship supervisor and Lecturer, in
Management. This report may be accepted as a constructive work and significant part of the
whole program.

It is to be noted that, this report is prepared only for academic purposes and nothing else.
Information regarding the company given in this report is obtained from legal sources. I
have tried my level beat to make this report effective.

Thanks

---------------------------
Rehena Akter
ID: 201311153
47th Batch
Program: BBA
Major in HRM
Asian University of Bangladesh

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 Certificate of Supervisor`s

This is to certify that Rehena Akter, ID No.201311153, Major: HRM, Program:

Bachelor of Business Administration, Asian University of Bangladesh has been
completed her internship report. She has done the internship report on “HR Activities
of City General Hospital Ltd.” as a part of requirement for obtaining BBA degree. I
have gone through her report and found it to be a well written report. She has
completed the report by herself under my supervision.

I wish her every success in life.

_________________________

Shirin Sultana
Lecturer in Management
School of Business
Asian University of Bangladesh.
.

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 ACKNOWLEDGEMENT

The Almighty ALLAH is so grateful for giving me the ability to finish this internship report
within the deadline. The report headed “HR Activities of City General Hospital Ltd.” is
prolific due to help and co-operation of different individuals. I would like to acknowledge
the encouragement and assistance given by the number of people. First of all, i am indebted
to my internship supervisor Shirin Sultana, Lecturer in Management (AUB) for providing a
comprehensive criticism, advice and support throughout the preparing of this report.

I would like to express my thanks to the authority of City General Hospital to

accommodate me at the internship program. With their sincere co-operation, it has been
possible for me to finish my tenure successfully. I convey my special thanks to the staffs
and executives of City General Hospital for being so cordial to me and for their help during
my internship period.
Finally, I thank my parents and my husband for helping and encouraging me throughout my
study life.

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 EXECUTIVE SUMMARY

Provision of people's fundamental requirement of health care is the prime vision of City
General Hospital Ltd. Serving the humanity is our motto. The existing services, facilities
and management designed in a way that meets international standard. We are committed to
develop a friendly atmosphere and establish it as a trustworthy referral hospital in the
private sector for patients of diseases. Mainly three types of medical services would be
made available through the implementation of the proposed hospital scheme. Firstly, the
unit would extend major concentration to the onward treatment of patients of diseases
including major and minor operation. Secondly, it would also provide various pathological
and diagnostic services on charge basis both for indoor and outdoor patients. Thirdly, the
unit would have a Research center where specialized training would be imparted under
senior doctors to the young and probationary doctors Health is one of five basic needs of
human life. Now-a-days care for health has increased due to increasing education & health
consciousness amongst people as well as increasing per capita income of the peoples. In
consideration of the total population & rapid growth of population, we need & have wide
demand for quality caring referral hospitals through the country, especially in urban areas is
very much optimum. This sector is highly potential. The project is fully service oriented
hospital to help increase of medical and diagnostic facility for the general people of Gazipur
city, it’s surroundings and for the country in general.

Hospital personnel have difficulties in meeting the needs of their patients if their own needs
are not met; therefore hospital managers have responsibilities to both staff and patients. Job
satisfaction in health care organization is related to many factors; optimal work
arrangements, the possibility to participate actively in the decision making process, effective
communication among staff and supervisors.

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 Table of Contents
Prefatory Part: Page No.
Letter of Transmittal……………………………………………………………… .…..ii
Student declaration ...………………………………………………………… .……...iii
Supervisor`s Certification...…………………………………………………… .……...iv
Acknowledgment……………………………………………………………….…….....v
Executive Summary ……………………………………………………………….…..vi
Chapter-01
Introduction
1.1 Introduction………………………………………………………………………..01
1.2 Origin the Report…………….……………………………………………………02
1.3 Objective ….……………………………………………………………………….03
1.4 Methodology………………………………………………………………………04
1.5 Limitations ………………………………………………………………………..05

Chapter-02
Organization Profile:
2.1 Background the Report………………………………………………………...06
2.2 Hospital Profile…………………………………………………………………07
2.3 Organizational Activities Analysis………………………….…………………08
2.4 Objective…………………………………………….…………………………09

Chapter-03
HR Activities of City General Hospital Ltd
3.1 HR Planning & Forecasting……………………………………………………..
3.2 Training & Development……………………………………………………....
3.3 Selection and Hiring……………………….…………………
…….….
3.3 Recruitment-Locating Prospective Candidates:…………………...……
3.4 Performance appraisal………………………………………………….
3.5 Career Planning ………………………………………………………..
3.6 Compensation and Benefit……………………………………………
3.7 Safety Work Place ……………………………………………………….
3.8 Record………………………………………………………………….

Chapter-04
Findings, Recommendation and Conclusion
4.1 Findings………………………………………………………………….……24
4.2 Recommendations……………………………………………………….……25
4.3 Conclusion………………………………………………………………….…26
Appendices………………………………………………………………………...27

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