Corporate social responsibility

Corporate social responsibility (CSR) is a business approach that

contributes to sustainable development by delivering economic, social
and environmental benefits for all stakeholders.

CSR, also called corporate conscience, corporate citizenship or

responsible business

CSR
*resposibility toward consumers

*,resposibility toward employee,

*resposibility toward goverment,

*resposibility toward shareholder,

*resposibility toward society

Different companies CSR

1)Microsoft's Corporate Social
CEO, Satya Nadella, says
Everywhere we operate, we focus on contributing to local communities
in positive ways—helping to spark growth, competitiveness and
economic opportunity for all."

Microsoft Educating and Empowering Workers

In financial year 2016 more than 99 percent of Microsoft employees completed
annual training on Standards of Business Conduct, which is available globally in 17
languages

Microsoft collects employee feedbacks through multiple channels and acts on

them. As part of this initiative nearly 85 percent of our more than 117,000
employees responded employee survey

92% of surveyed stated they feel proud to work at Microsoft and 87% of
employees would recommend Microsoft as a great place to work

Labour and Human Rights at Microsoft

Since 2016, Microsoft has had a formal commitment to respect human rights as a
signatory of the United Nations Global Compact

The technology company adheres to its Global Human Rights Statement

Employee Health and Safety at Microsoft

The Microsoft CARES employee assistance program, offers free access to services
including personal and family counselling, stress management, and referrals for
child/elder care

The Microsoft Ergonomics Program offers the workforce ergonomic assessment

and training programs and special furniture, equipment, and software for medical
needs.

Microsoft and Gender Equality and Minorities

The company is one of the first Fortune 500 companies in the world to offer
domestic partner benefits for Microsoft LGBT employees

Since 2005, Microsoft achieved a 100 percent score on the Human Rights
Campaign Foundation (HRC) 2014 Corporate Equality Index (CEI)
The proportion of women in the global workforce grew from 24% to 28% during
2014

Water Consumption by Microsoft

Air cooling techniques used at Microsoft data centres result in 90% lower water
consumption

Paris office also uses captured rainwater for irrigation and flush fixtures.

Waste Reduction and Recycling by Microsoft

Microsoft Real Estate and Facilities teams around the world implement waste
minimization programs, including office supply reuse, recycling, and in many
cases, composting

Company’s Redmond, Washington dining facilities divert 99 percent of the waste

from the landfill by recycling, using compostable tableware, and adapting our
menu to minimize food waste.

Microsoft’s other CSR Initiatives and Charitable Donations

The International Association of Privacy Professionals (IAPP) has recognized
Microsoft for having the ‘second largest number of certified privacy professionals
(CIPP) of any company.

Microsoft employs more than 50 people whose primary role is investigating

potential breaches of company policy, and an additional 120 people whose
primary role is compliance

Microsoft has launched Office 365 for Nonprofits in 92 countries around the
world, providing USD55 million worth of Office 365 subscriptions to nearly 11,500
nonprofits globally

2)Apple
Apple corporate social responsibility (CSR) programs and initiatives are
led by Lisa Jackson, Vice President of Environmental Initiatives,
Corporate Social Responsibility (CSR)

Apple Inc. Supporting Local Communities

‘Global Volunteer Program’ was launched in 2011 to encourage
employees to volunteer in local communities. Since its launch more
than USD 78 million was donated to charities and non-profits around
the world

Apple Inc. Educating and Empowering Workers

Apple education and development program is offered free of charge by
18 factories and more than 280,000 workers took various courses in
2016

Labour and Human Rights at Apple Inc

Apple enforces The Supplier Code of Conduct that is claimed to be the
toughest in the electronics industry

Company has achieved an average 95per cent compliance among

suppliers to maximum 60-hour workweek

Employee Health and Safety at Apple Inc.

The company has launched Apple Supplier EHS Academy, an 18-month
program that aims to improve employee health and safety in the
industry throughout the globe. 240 suppliers and 270,000 workers have
participated in this program

Apple Inc. and Gender Equality and Minorities

Apple employees are 32 percent female, 9 percent black and 12
percent Hispanic. Out of a global workforce of 125,000, 37 percent of
new hires in the last 12 months were women. Out of a U.S. workforce
of 80,000, 27 percent of hires came from underrepresented minority
groups in the last year.

Water Consumption by Apple Inc.

The company launched Clean Water Program in 2013 and in 2015, 73
supplier facilities joined the program to increase the efficiency of their
water usage

Cooling systems in company’s date centres can reuse water up to 35

times

3)Google Corporate Social Responsibility (CSR)

Starting from 2015, Google issues environmental report that contains
the details of Google CSR programs and initiatives. The following are
the most noteworthy parts of Google performance in important fronts
of CSR taken from Google Environmental Report 2016 and other
sources.

Water Consumption by Google

Google data centre in Berkeley County, South Carolina alone uses about
4 million gallons of surface water per day

From 2013 to 2015, the internet giant reduced potable litres of water
used per employee by 30% at its Bay Area headquarter

In total, six of Google’s operating data centres have achieved 100%

landfill diversion, and one of these has reached Zero Waste to Landfill
The company has set regional water reduction targets for its offices in
2017

Waste Reduction and Recycling by Google

In 2015, Google has diverted 84% of waste from its global data centre
operations away from landfills, and so far in 2016, it has diverted 86%.

In 2015, 19% of the servers Google deployed were remanufactured

machines

In 2015, 52% of the components Google used for machine upgrades in

company data centres were refurbished inventory

Carbon Emissions by Google

The company has been carbon neutral since 2007

Google’s ‘Commuting Sustainably’ program keeps 5,700 cars out of the

road and company shuttle program and electric vehicle charging
stations is equivalent to more than 87 million vehicle miles annually.

Google is increasing the range of its operations in cloud, a platform that

is carbon neutral with positive environmental implications

From 2009 to 2015, the company’s carbon intensity per revenue

(metric tonnes Scope 1 and 2 CO2e/million USUSD) and per full-time
equivalent employee both decreased by more than 50%.