Carly De Rosa

1234 CCBC Ave| Baltimore, MD 21237| 443-804-3962 |

der863255@email.ccbcmd.edu
OBJECTIVE
Seeking an entry level position in healthcare management with a company
where I can utilize my background and experience in patient services. I would
like to demonstrate my excellent communication skills and compassion in a
patient centric environment.
EDUCATION
Community College of Baltimore County (Essex) Jan 2014 - May 2018
• Major: General Studies with personal training certification.

• Related course work: General Math, English, Health, Communications,

Psychology, Philosophy, Spanish, several applied Exercise Science classes, and Biology

Security Forces Academy (USAF) August 2015

Basic Military Training USAF September 2014

SKILLS & ABILITIES

Leadership
• Goal-driven leader who maintains a productive climate and confidently
motivates, mobilizes, and coaches employees to meet high performance standards
Teamwork
• Resourceful team player who excels at building trusting relationships with
customers and colleagues
Communication

• Exceptional listener and communicator who effectively conveys information

verbally and in writing

 Proficient with current computer programs such as Microsoft Office, Microsoft

Word, Excel, and PowerPoint

EXPERIENCE
Northern Pharmacy and Medical Equipment Dec 2016 - Current
6701 Harford Rd.
Baltimore, MD 21234
Tel- 410-254-2056

Medical Equipment Manager: Allison

Tel- 410-254-2056 EXT 349

Medical Equipment Specialist II

 Experienced in various medical supplies/equipment and fits patients for braces

and compression stockings
 Contacts insurance providers and physicians to bill prescriptions
 Handle customer complaints/conflicts, walk-in pts, and run and close registers
 Experienced in the clinical processing and authorization of medical equipment

Canton Car Wash Feb 2016 – Aug 2016

10051 Franklin Square Dr.
Nottingham, MD 21236
443 995 5959

Supervisor: Silfee
Tel-443 690 1260

Sales Consultant

 Greeting customers and informing them of our services

 Accepting payments using a PTT information system
 Various other tasks including resolving customer issues, vehicle detailing/wash
 Trained oncoming staff members to do specific job related tasks
 Delivering the best customer service while upholding company values

Oakcrest Retirement home Dec 2011 – Feb 2016

8820 Walther Blvd.
Parkville, MD 21234
410 900 5503

Dining Manager: Joe Banner

Tel-410 900 5503

Hostess
• Responsible for bringing in tables in a quick amount of time
• Greet all residents and guests
• Ensure wait staff are properly doing their designated job
Anne Maries Hallmark Sept 2013 – April 2015
157 Orville Rd.
Essex, MD 21221
410 574 4447

Store Manager: Anita Webster

Tel-410 574 4447

Sales
• Assist customers with purchases

• Manage customer questions and complaints, working to ensure complete

customer satisfaction
• Run cash register
• Inventory

REFERENCES
Gina Smith

1245 Northpole St.

Baltimore, MD 21221
410-258-9635
Gsmith@gmail.com

Zach Webster
189 S. Beach St.
Newmark, DE 19702
410-698-7412
Zwebester@yahoo.com

Mark Shaffer

2701 Eastern Blvd.

Middle River, MD 21220
410-359-4134
Mshaffer@hotmail.com