DEPARTMENT OF HEALTH AND HUMAN SERVICES WORK RULES:
Effective February 1, 2016
The purpose of work rules isto set standards of behavior that the Department of Health and
Human Services (MDHHS) expects of all employees. Violation of work rules may lead to
counseling or disciplinary action, which may range from reprimands through discharge.
‘Although disciptinary action wil normally be progressive In nature nothing in these work rues
prohibits or mits the Department's right to invoke a penalty propertionate to the eeriousness of
an incvidual incident or situation. The following lst of work rules serves to provide examples of
Situations for which an employee might be counseled or disciplined. Employees are also
responsible for complying wth Civil Service Rules which are found atthe Civil Service web ste
The Department's work rules have two sections: Section | Misconduct and Section II Recipient
Rights!Mental Health Code Violations. Section | applies to all employees of MDHHS. Section I
only applies to MDHHS Hospitals and Centers employees.
Section |- Misconduct
1. Neglect of duty
2. Failure to comply, evforce or observe rules/polces/regulationsiprocedures.
3. Failure to meet accaptable attire or grooming standards. Acceptable attie or grooming
‘may vary according te working condone, job dues and contact with others
Explanation: Employees are responsible for adherence to the local office grooming and
atte policy. Failure to conform may result in the employee being sent home to change,
Repeated incidents may result in charging the absence to annual leave andlor lost ime.
4. Actual o attempted falsification of records or reports.
Examples of falsification incude but are not limited to
+ Knowingly provides false information or omiting pertinent information on an
employment apoication, or on ather required paperwork, including time reports,
travel vouchers and requests for reimbursement of costs.
+ Providing falsiies or altered medical statements or other documents required to
support of a mesial leave or use of sick or annual leave.
+ Falsitying, altering or destroying work related records including medical
documentation of a recipient or client.
+ Documenting, irdiating or stating required case actions were completed when they
were not completed,
‘+ Documenting heme calls, phone calls orn person visits that never occurred.
‘+ Incicating that certain required actions were completed when they were not
‘+ Deliberately recording inaccurate names, addresses, dates or other information
‘+ Changing infomation on any electronic data base system without proper
documentation, computations of appropriate actions being completed, sometimes
accomplished trough a "computer review."
1‘A computer review includes: Changing a review date or other eigilty authorization
document and antering or causing the infermation to be entered into @ MDHHS.
computer authovzation system without having obtained proper dacumentation, For
‘example, changing the date one month so that the case does not appear on
statistical reporis as overdue for review. Entering the appropriate date and
information without the proper processing of documents, Processing a review on &
MOHHS computer authorization system as complete when the worker never sam or
interviewed the sient, andlor has ne documentation to suppor the review. Filing out
registrations forthe purpose of preventing applications from going overdue.
5. Improper release of confidential information.
Explanation: Unauthorized use, review, release, copying, or otherwise divulging of work
‘elated confidential information, reports, records, chars, or data i strictly prohibited.
Confidential information may incude not only Department cient and recipient information
Dut also could inciude proprietary or protected system or data information. It should be
noted thatthe Department has State and Federal statutes, regulations and policies
‘lated tothe safeguarting of cient and recipient information. Compliance with these
‘applicable laws is expected and fale to adhere fo applicable laws may not only be a
Violation ofthese work rules but in some instances could be a criminal actor an act that
has potential civ liabities,
Improper release isnot limited to the physical sharing of documents but could also be an
‘employee teling the details of any cate (o a person has no business reason to hear
‘such information or posting statements or pictures on social media sites or other internet
Site that identifies or coud idenify an individual as a client or recipient ofthe Department
‘of Heath ana Human Services,
6. Supplemental emplayment without or beyond the scope of departmental authorization
7. Use of or-auty ime conauct personal or non-state business,
'8. Involvement in a conflict of interest situation, or failure to propery report possible confct
of interest stuations.
Explanation: Employees must not accept from a client, recipient or business, any git
loan or special fave" consistent with Civil Service Commission (CSC) Rules and al state
‘employees are responsible to review and comply with CSC R 2-8 Ethical Standards of
Conduct. Similarly, employees are prohibited from offering gifts, loans or special favors
requiring some for of reciprocity or that might actualy result in substantial favotism to
selected individuals or organizations. If you knowingly intend to employ a former
recipient in any capacity or intend to sell or rent property to a former recipient you must
provide fll details to the Human Resource Office, or inthe case of MDHHS Hospitals
land Centers to the human resources officer. If you knowingly intend to employ a client of
‘any beneft or assistance program administered by the Department in any capacty, oF
Intend to rent or se property to a cient you must provide details to the supervisor of the10
1"
12,
18,
staff person who determines the client's or recipient's eligibility for any beneft or
‘assistant program administered by the Deparment
‘An employee who isa clent of any benefit or assistance program administered by the
Department must ensure full reporting of income or other pertinent circumstances to
your assigned case worker. You may apply to provide foster care or adopt a child
however, you are expected to review, understand and folow the Department's polices to
‘avoid any conflict o interest when applying to become a foster or adoptive parent or at
the time of placement of any child into your care.
‘Smoking in an unauthorized area inciuding within 25 feet of non MDHHS Hospitals and
Centers. Possession or use of any tobacco based products in and on the grounds of
MDHHS Hospitals and Centers. Tobacco products must be kept in an employee's
personal locked aulomobile or vehicle parked on State hospitalfacilty property. This
includes electronic cigarettes (E-