Professional Documents
Culture Documents
Services Guide
We are pleased to announce Version 6.11 of the Solutions & Services Guide. New Solutions in this version are featured
below. The Sixth Edition has been completely restructured to present Ricoh’s Unified Software Solutions Portfolio.
This comprehensive guide contains “product brief” style information on every solution we offer – both Ricoh Solutions and
software from our Premier and Specialty Partners. Our unified portfolio is organized according to these major categories:
Toward the end of each category section you’ll find useful reference tables such as feature comparisons and hardware/solutions
compatibility status.
We will continue to release regular updates to this Guide to coincide with new Solutions products launching or when
information is significantly updated or enhanced. Because the challenges our customers face can call for a multi-faceted
engagement, this guide also contains information on our Camera Imaging Solutions, supporting programs and resources as well
as our range of Professional Services.
Use our Portfolio of Solutions and our Services to differentiate Ricoh as you identify and solve customer problems.
Good Selling!
Craig Temple
Director,
Solutions Technology Marketing
GlobalScan NX Family
GlobalScan Server 750, Server 32, Server 5 and Serverless key features are highlighted on the What’s New page.
Page 12
Table of Contents
Specialty
AccuRoute....................................................................... 125
Digital StoreFront............................................................. 126
Digital StoreFront Essentials............................................. 135
Fiery Central.................................................................... 135
FusionPro Desktop........................................................... 135
FusionPro Server.............................................................. 135
M.I.S. PrintTM.................................................................... 127
PlanetPress Suite.............................................................. 136
PowerPress...................................................................... 128
QDirect............................................................................ 129
Reform PDC.................................................................... 130
WebCRD......................................................................... 131
Development
DigiDocFlow.................................................................... 132
DocuClass....................................................................... 133
DocuLex Archive Studio................................................... 134
Programs/Resources..............................................143
Contents
There’s no doubt controlling the costs of managing business critical documents is an increasingly formidable challenge. Yet
one of the findings in a recent IDC survey of C-level and IT management showed that many of these executives assumed that
their existing document management costs and consequences were insignificant. They didn’t realize how much money their
organizations were actually spending beyond the highly visible costs of paper, toner, and hardcopy-device hardware.2
Today, companies deploying Managed Print Services (MPS) and Managed Document Services (MDS) are leveraging service
providers’ knowledge of processes, experienced staff, and investment in leading-edge technology to achieve impressive results:
• 48% to 55% savings in reduced ink and toner consumption, fewer repairs, and reduction in
hardware costs3
• 18% to 27% savings through using less paper, reducing IT headcount, streamlining document
workflows, and external print procurement4
• 7% to 14% savings from fewer help desk calls, improved paper document storage, and reduced
environmental impact5
The savings achieved in directly measureable hard costs, combined with the efficiencies from streamlining document workflows,
are the kinds of results today’s C-level executives want to show their stakeholders. Companies deploying MPS are experiencing
average savings of 25%, and even more in some industries.6
1
IDC, The Digital Universe Decade - Are You Ready? - May 2010, Sponsored by ECM.
2,3,4,5,6
IDC Whitepaper sponsored by Ricoh, Managed Print and Document Services for Controlling Today’s - and Tomorrow’s - Information Costs, January 2011.
Ricoh’s approach to MPS is called Managed Document Services (MDS). The distinction between
MPS and Ricoh MDS is important. Our strategy addresses the management of all information,
not just the print environment.
We can help right-size your fleet, minimize supplies expense and reduce power consumption.
And this is just the beginning. We can also help you build an optimized information
infrastructure that can help your employees collaborate and contribute like never before. With Ricoh’s help, you can own less,
spend less and accomplish more. You will also gain a deep understanding of how information flows through your enterprise —
and how you can better use it to drive innovation, improve customer service levels and compete in increasingly global markets.
Using services like Ricoh MDS, organizations can better control costs throughout the document lifecycle, avoiding more capital-
intensive investments, and evolving static infrastructure to more responsive solutions. Ricoh can help to deliver the change you
need in the areas of importance to you...and we work with you to identify the opportunities that can help raise productivity and
lower costs.
Strategic Infrastructure
iWorker Productivity Anticipating and aligning an organization’s
Improving the availability and use of business infrastructure with its business objectives delivers
critical information makes iWorkers more scalability, flexibility and secures information
productive, fosters innovation and improves access.
business agility.
Streamlining Processes
Managing Change Effective processes improves response to
Realizing the benefits of transforming business customers, shortens sales cycles, and increases
critical document processes depends on knowledge sharing and collaboration to help
successfully and permanently changing people’s grow your business.
behavior.
A winning Managed Print Service (MPS) strategy is based on a deep understanding of your enterprise, your employees, your
processes, your markets, your channels and your customers. Ricoh takes an adaptive customer-focused approach to your
business. Our holistic view of your infrastructure and process delivers MDS regardless of vendor technology in place, and our
Global Sales and Service Organization ensures consistent worldwide delivery.
Ricoh MDS encompasses the three fundamental parts of document management — input (the creation of information),
throughput (how information moves around a business), and output (processing information in a way to add business
value). We work to understand how each enterprise accesses, uses and stores information. Then, we adapt and optimize those
processes to make them more efficient and effective — and help address related information security issues.
Ricoh MDS is delivered through an adaptive, customer-centric, five-phased approach as depicted in our Ricoh MDS Adaptive
Model. The first phase is Understand and begins with an expert assessment of the “current state.” The Improve phase
includes the design of a “desired state.” The Transform phase focuses on deployment, the Govern phase ensures all objectives
are met and the Optimize phase addresses ongoing improvements and sustained savings. Our approach is flexible because we
work in partnership with our customers and adapt our strategies to their business model.
Are your information-related costs out of control? Do you want to save money and build a smarter enterprise? By delivering the
right information, at the right time, in the right form, Ricoh MDS can help you control costs and enhance employee productivity
within your organization.
UNDERSTAND
Explore and define your organization’s document output environment.
IMPROVE
erstand
Und Provide future state recommendations based on the assessment and your
business goals and objectives.
ze
Im
Optimi
prov
TRANSFORM
Customer Execute the agreed plan of action to realize projected benefits with minimum
e
disruption.
m
ov GOVERN
G
or
er n n sf
Tr a Monitor and manage the transformed environment to measure cost savings
and service level agreements and identify areas for continuous improvement.
OPTIMIZE
Offer a single point of contact for local and global enterprise coverage,
including the alignment of technology, processes, services and support.
Throughout the five phases, Service Managers and Project Managers work as an extension of your staff, and our Organizational
Change Management experts help employees make a productive transition from old processes to new ones.
Partnership
al Change Ma
ation na
ge
z
ani m
g Manage
oject me
nt
en
Or
Pr
t
erstand
Und
ze
Im
Optimi
prov
Customer
m e
ov
G
or
er n sf
Tran
Se
rv e nt
ic e
M an age m
PROJECT MANAGEMENT
Ricoh Project Managers deploy globally accepted PMI and/or PRINCE2® best practices and advanced tools to ensure schedules, savings
plans, and process improvements all align with expectations. They also fully understand and deliver best practices that have been
compiled from MDS engagements around the world.
SERVICE MANAGEMENT
Ricoh Service Management experts (Information Technology Infrastructure Library — ITIL / ISO20001) work with your internal teams to
ensure the transformed environment—or the “desired state”—is effectively governed, expertly measured and continuously optimized.
This ensures operational stability and can help you achieve enterprise goals.
PARTNERSHIP
Ricoh MDS experts work in collaboration with you to ensure the information infrastructure we create aligns with your core business
objectives. We also work closely with your employees to ensure ongoing success of the MDS engagement. This partnership approach
is key to the measurable success we’ve experienced in thousands of engagements worldwide.
The Ricoh MDS Services Delivery Portfolio offers all the services required to design, construct, maintain and optimize a highly
efficient information infrastructure.
Environmental Environmental
Environmental Impact Environmental Carbon Footprint
Sustainability Sustainability
Analysis Sustainability Design Balancing*
Education & Training Governance
Document Lifecycle
IMAC-D Onsite Services
Services
Document Process
* Carbon footprint balancing is Security Management Remote Management
Optimization
available in EU market only
Multi-vendor Consumables
Management Management
Asset Management
Service Desk
Integration
Why Ricoh?
Ricoh’s MDS builds upon our core foundation of industry-leading hardware and software technologies and document and IT-
related services. Our commitment to hardware and software innovation is stronger than ever. Ricoh MDS, however, is about
much more than products. MDS addresses the business practices surrounding the management of both print and electronic
information and can be leveraged to help you manage critical business processes, activities, and resources with the ultimate
benefit of controlling costs. Ricoh is recognized today by both IDC and Gartner as a leader in the industry.
To learn more about how Ricoh MDS can help your organization, please contact your
local sales representative or visit our website at www.ricoh.com/mds
IDC MarketScape: Worldwide Managed Print Services 2011 Hardcopy Vendor Analysis http://mds.ricoh.com/files/knowledge_center/IDC_MarketScape_Worldwide_
MPS_2011_Hardcopy_Vendor_Analysis_Report.pdf
Gartner, Inc: 2011 Magic Quadrant: Managed Print Services Worldwide http://www.gartner.com/technology/reprints.do?id=1-17TR8MJ&ct=111031&st=sg
Fleet Management
Technology sprawl - inefficient use Balanced deployment for cost savings and efficient usage
Ricoh IT Services delivers expert technical assistance and network support with
nationwide coverage for any size organization in any industry. We offer a single
source for all your IT service needs, whether you are building a network from
scratch or looking to improve IT performance. Ultimately, Ricoh Network Support
Services enable you to offload time-consuming tasks, ensure high network uptime
and security, and take a more proactive approach to upgrades, maintenance, and
issue resolution.
Proactive Services
Ricoh Proactive Services help improve network performance and reduce the risk of outages that can compromise your business. Maintenance
and monitoring processes ensure peak performance of your IT infrastructure (servers and workstations) 24/7, and increase employee efficiency.
If we detect suspicious activity, we can either notify your IT teams to solve the problem or resolve it remotely for you.
Responsive Support
IT support enables your organization to supplement the capacity of your IT department. It also allows smaller businesses to leverage
professional IT skills and services without making a considerable investment in human resources.
Network Monitoring
Our Managed Services Operations Center (MSOC) is a state-of-the-art facility, featuring multi-tiered redundancies for the network, security
and monitoring systems, and power. Our IT and security specialists can protect your network infrastructure with round-the-clock coverage,
handling over 76% of IT issues remotely without having to dispatch a technician, saving you time and money.
Contents
GlobalScan NX Overview...................................................... 11
What’s New in GlobalScan V2.2........................................... 12
GlobalScan NX Server 750................................................... 13
GlobalScan NX Server 32..................................................... 14
GlobalScan NX Server 5....................................................... 15
GlobalScan NX Serverless..................................................... 16
Streamline NX Overview....................................................... 17
Streamline NX...................................................................... 18
Streamline NX Capability Highlights..................................... 19
Streamline NX Components At-a-Glance.............................. 21
Streamline NX Print Release Station...................................... 22
Integrated Cloud Environment............................................. 23
Personal Paperless Document Manager................................ 25
AutoStore ........................................................................... 26
eCopy ShareScan Overview.................................................. 27
eCopy ShareScan Suite........................................................ 28
eCopy ScanStation............................................................... 29
eCopy ShareScan Office....................................................... 30
eCopy ShareScan Elements.................................................. 31
eCopy PDF Pro Ofice............................................................ 32
eCopy ShareScan Family Comparison................................... 33
Advanced Capture Solutions Comparison............................ 34
Hardware/Advanced Capture Solutions Compatibility........... 39
The GlobalScan NX Family delivers ease of use, ease of administration and simplified
scanning processes — even one-touch scanning. FREE Industry Templates can be
downloaded to let you get up to speed quickly and apply best practices. Available
templates include: healthcare, accounts payable, a general business workflow and many
more...please visit the GlobalScan NX Community at http://www.globalscannx.com.
GlobalScan NX Solutions
Easy to Administer
GlobalScan’s all new OCR engine powered by ABBYY delivers up to 99.8% accuracy and converts
scanned documents into searchable PDF files or editable file formats like Word and Excel, even
preserving the formatting of tables and diagrams.
OCR option at the device allows you to create searchable PDF filesas you scan documents.
GlobalScan NX Server 5
The New GlobalScan NX Server 5 is ideal for small businesses, yet provides the robust capture and
distribution capabilities customers expect from GlobalScan NX.
New standard language support for: Danish, Portugese, Norwegian and Russian.
GlobalScan NX V2.0 brings 64 bit native support for Windows® server 2008 and Server 2012 R2
environments that utilize the 64-bit architecture.
SharePoint Enhanced - Automates the process of setting up and maintaining the connection
between GlobalScan NX and your Microsoft SharePoint system, dramatically reducing setup and
maintenance time.
FileNet - Allows the ability to deliver documents to FileNet P8 or an ECM system that supports CMIS.
MS Exchange - Provides the ability to send scanned documents by email using an Exchange server
GlobalScan NX converts scanned paper documents into electronic files and routes them to
Implementing this Solution
network folders, email addresses, fax servers and directly into Microsoft SharePoint and other
line of business systems. With load-balancing and failover support optional, users across the • Supports up to 750 MFPs
entire company can reliably scan and route documents to predefined workflows using a simple
interface. • Load-balancing and failover support
optional
Who Should Use GlobalScan NX Server 750 • Optional linear & 2D barcode support
• Medium to large sized businesses with specific workflow or performance requirements • Meets XML metadata standards for
• Enterprise applications incl. departments or branch offices seeking an easy to use, scalable import into XML/WebDAV systems
document capture and distribution solution with enhanced capabilities
• Single sign-on with optional Card
Authentication Package (CAP)
Benefits
• Dramatically reduces professional IT services required to setup and maintain scanning into • Open architecture
content management and line of business systems • Language support for: Danish,
• Simple operation increases user acceptance and reduces errors Portugese, Norwegian and Russian
• Digital documents save storage space and improve information flow
• Electronic document routing reduces or eliminates courier service fees and speeds delivery
Major Applications
Using GlobalScan NX Server 750
• User-friendly, customizable display with large graphical buttons • Paper to electronic document
• Scanning projects are pre-set by administrators and mapped to buttons (including conversion
distribution to multiple destinations at once)
• Business process control & workflow
• Combine scans from Flatbed and Auto Document Feeder in one job
improvement
• Preview documents (incl. zoom in/out) at the MFP before they’re distributed
• Route documents to email addresses in the company address book, fax server, network • Data security and compliance
folders, home folders, FTP, line of business systems and document archives
• Supports a variety of image file formats including: TIFF, JPEG, PNG, DCX, BMP, GIF, PDF (incl.
searchable, password protected and high compression) Complementary Products
• Creates PDF/A files for archival electronic document storage
• OCR engine powered by ABBYY delivers up to 99.8% accuracy and converts scanned Card Authentication Package,
DocumentMall, Personal Paperless
documents into editable file formats including: searchable PDF, RTF (Microsoft® Word
Document Manager (PPDM), Keyboard
and Word Perfect), XLS (Microsoft® Excel, even preserving the formatting of tables and option for MP171 enables operation with
diagrams) GlobalScan NX
• Metadata can be entered using an external keyboard
• Automatically routes incoming faxes to select network folders (with fax-enabled MFPs)
GlobalScan NX converts scanned paper documents into electronic files and routes them to
Implementing this Solution
network folders, email addresses, fax servers and directly into Microsoft SharePoint and other
line of business systems. With GlobalScan NX, even a precise document scanning workflow
• Supports up to 32 MFPs
can be performed easily and consistently by just selecting a scanning project and pressing
start. • 64 bit native support for Windows®
server 2008 R2 environments
Who Should Use GlobalScan NX Server 32 • Meets XML metadata standards for
• Small to medium sized businesses, departments or branch offices seeking an easy to use, import into XML/WebDAV systems
scalable document capture and distribution solution with enhanced capabilities • Single sign-on with optional Card
Authentication Package (CAP)
Benefits
• Open architecture
• Dramatically reduces professional IT services required to setup and maintain scanning into
content management and line of business systems • Language support for: Danish,
• Simple operation increases user acceptance and reduces errors Portugese, Norwegian and Russian
• Digital documents save storage space and improve information flow
• Electronic document routing reduces or eliminates courier service fees and speeds delivery
Major Applications
Using GlobalScan NX Server 32
• User-friendly, customizable display with large graphical buttons • Paper to electronic document
• Scanning projects are pre-set by administrators and mapped to buttons (including conversion
distribution to multiple destinations at once)
• Business process control & workflow
• Combine scans from Flatbed and Auto Document Feeder in one job improvement
• Preview documents (incl. zoom in/out) at the MFP before they’re distributed
• Enhance images with included plug-in (hole punch removal, deskew, despeckle) • Data security and compliance
• Route documents to email addresses in the company address book, fax server, network
folders, home folders, FTP, line of business systems and document archives
• Supports a variety of image file formats including: TIFF, JPEG, PNG, DCX, BMP, GIF, PDF Complementary Products
(password protected and high compression)
Card Authentication Package,
• Creates PDF/A files for archival electronic document storage
DocumentMall, Personal Paperless
• OCR engine powered by ABBYY delivers up to 99.8% accuracy and converts scanned Document Manager (PPDM), Keyboard
documents into editable file formats including: searchable PDF, RTF (Microsoft® Word option for MP171 enables operation with
and Word Perfect), XLS (Microsoft® Excel, even preserving the formatting of tables and GlobalScan NX
diagrams)
• Metadata can be entered using an external keyboard
• Automatically routes incoming faxes to select network folders (with fax-enabled MFPs)
GlobalScan NX Server 5 is ideal for small businesses, yet provides the robust capture and
Implementing this Solution
distribution capabilities customers expect from GlobalScan NX. GlobalScan NX Server 5
converts scanned paper documents into electronic files and routes them to network folders,
• Supports up to 5 MFPs
email addresses, fax servers, into Microsoft SharePoint and other line of business systems.
• 64 bit native support for Windows®
server 2008 R2 environments
GlobalScan NX Server 5 scans to multiple formats, including OCR and PDF/A, and routes documents to a variety • Optional Kerberos authentication
of destinations incl. directly into business systems.
• Optional linear & 2D barcode support
GlobalScan NX converts scanned paper documents into electronic files and routes them to
Implementing this Solution
network folders, email addresses, fax servers, online storage archives and other destinations.
Even precise document scanning workflows can be performed easily and consistently by just
• Easy to deploy - requires no separate
selecting a scanning project and pressing start. Because GlobalScan NX installs on the MFP, it server
requires no separate server.
• Administrator can manage multiple
MFPs and access an audit trail of
documents sent using a web-browser
based admin tool installed on a PC
Who Should Use GlobalScan NX Serverless • Meets XML metadata standards for
import into XML/WebDAV systems
• Small to medium sized businesses, departments or branch offices seeking an easy to use,
scalable document capture & distribution solution that is easy to deploy and requires no • Migratable to GlobalScan NX Server 5,
separate server Server 32 or Server 750 for additional
capabilities
Benefits • Single sign-on with optional Card
• Simple operation increases user acceptance and reduces errors Authentication Package (CAP)
• Digital documents save storage space and improve information flow
• Language support for: Danish,
• Electronic document routing reduces or eliminates courier service fees and speeds delivery
Portugese, Norwegian and Russian
• Increases the Return on Investment (ROI) from networked MFPs
• Serverless configuration reduces costs of deploying and maintaining a separate server
• OCR scan setting with searchable PDF output
Major Applications
Using GlobalScan NX Serverless
• User-friendly, customizable display with large graphical buttons • Paper to electronic document
conversion
• Scanning projects are pre-set by administrators and mapped to buttons (including
distribution to multiple destinations at once) • Business process control & workflow
• Combine scans from Flatbed and Auto Document Feeder in one job improvement
• Preview documents (incl. zoom in/out) at the MFP before they’re distributed
• Data security and compliance
• Metadata can be entered using an external keyboard
• Route documents to email addresses in the company address book, network folders, home
folders, WebDAV, desktop PC and FTP
Complementary Products
• Creates PDF/A files for archival electronic document storage
• Supports a variety of image file formats including: JPEG, single-page TIFF, Multi-page TIFF,
Card Authentication Package, GlobalScan
PDF (image) NX Server 5, Server 32, Server 750,
• Automatically routes incoming faxes to select network folders (with fax-enabled MFPs) Keyboard option for MP171 enables
operation with GlobalScan NX
Streamline NX is an integrated “all-in-one” solution designed to improve the experience for Implementing this Solution
users while lowering the burden on IT. Users see one unified interface at the MFP to scan
documents and use secure printing. Administrators can configure Streamline NX, manage
• 64bit native support for Windows
users, devices and access reports all within a single application.
Server 2008 R2
• Multi-domain support
Streamline NX users can access all key features with a single sign-on direct from the integrated user interface. • Optional Hotfolder (requires plug-in)
Using Streamline NX
• No need to switch between applications - perform any of the user functions within one
integrated interface at the MFP
• Scan and route documents in a variety of formats to email addresses, fax server, network
folders, home folders, FTP, line of business systems and other destinations
• Users can safely send documents to MFPs where they are securely held until released by the
authorized user - protecting information confidentiality
• IT administrators can perform comprehensive device monitoring, batch configuration,
remote fleet management & firmware upgrades
• Administrators can configure settings to enforce policies, manage quotas, establish charge-
backs, and generate reports
Highlights
• Users across the entire company can reliably scan and route documents to
predefined workflows using a single interface
• Supports a variety of image file formats including: TIFF, JPEG, PNG, DCX,
BMP, GIF, PDF (incl. searchable, password protected and high compression)
• Creates PDF/A files for archival electronic document storage
• OCR engine powered by ABBYY delivers up to 99.8% accuracy and
converts scanned documents into editable file formats including: searchable
PDF, RTF (Microsoft® Word and Word Perfect), XLS (Microsoft® Excel, even
preserving the formatting of tables and diagrams)
• 128 bit encrypted transmission of scanned documents using HTTPS
• Automatically routes incoming faxes to select network folders (with fax-
enabled MFPs)
• Integrates with RightFax Server, Sharepoint (requires plug-in)
• Plug-ins also available for scan to Hotfolder, Barcode recognition
Secure Printing
Highlights
• Users store, release and manage confidential documents with the security
of user ID and password authorization
• Fast and simple solution for protecting your organization’s confidential and
proprietary data with no extra hardware or software to deal with
• The user’s stored print jobs are displayed on the MFP’s touch screen display
• Print jobs are encrypted
• Jobs printed in error can be deleted by the user at the MFP panel before
being printed – reducing unnecessary output and saving costs
• Ability for administrators to set a rule to automatically delete print jobs
after a specified time period
• User can change the “Quantity”, “Duplex” and “Color” settings before
printing
• A “Check Print” feature allows users to print only one copy of the print job
to check settings
• Print Release Station option extends Streamline NX to devices that do not
support the embedded software of Streamline NX, via a web-enabled
tablet running the software
Card Authentication
Highlights
• Wide range of proximity cards supported including: HID, HID iClass, CASI-
Rusco, Mifare and NxtWtch
• Issued cards can manage user privileges, regulate scanning features and
other functions
• Reduces output costs, for example by restricting the use of color only to
authorized card holders
• Users can authenticate at an MFP using the same card issued to access
buildings (such as an employee ID badge)
Device Management
Highlights
• Real-time device status monitoring keeps administrators informed about
toner, paper levels and other basic device functions and additional data is
collected for Ricoh devices
• Visual icons provide an at-a-glance “dashboard” showing the status for
each networked device
• Quickly navigate to a specific device and display its properties
• Administrators can use “templates” (groups of settings) and “policies”
(devices to which the templates are applied)
• Presents a standard set of data for most manufacturers’ devices, along
with the total print meter, toner, paper levels, and other basic device status
• Additional detailed meter data is collected for Ricoh devices, including
copy, scan, print and fax usage – distinguish between color and black &
white and measure output by settings like duplex or 11 x 17
• Batch Configuration saves you time and lets you work with multiple
devices at once - convenient for performing a fleet refresh
Highlights
• Establishes accountability through cost tracking tied to the identity of
individual users
• Track copy and print activity, establish printing rules, user quotas charge-
backs
• Manage and set budgetary account limits for copying and printing by user
• Notify users (via pop-up messages) of print job costs and applicable
settings to manage expense
Highlights
• Ability to set (roles based) levels of administrator control
• Establish printing rules such as page limits by device, color usage, duplex,
restrict access to certain settings
• Use accurate and comprehensive tracking for proof of compliance
• Run reports based on information gathered from devices, such as device
status, counter information, job logs, etc
• Access and audit job logs by user
• Templates can be used to automatically generate reports according to a
schedule
Device Management
Scanning & Routing
Authentication
Accounting
Capabilities
Scan to image file formats incl.: TIFF, JPEG, PNG, DCX, BMP, GIF P
PDF/A archival file format for electronic document storage P
OCR with support for editable formats (incl. PDF, Microsoft® Word, Excel, and
P
Word Perfect)
Auto-route incoming faxes P
Optional integration with Sharepoint (requires plug-in) P
Optional integration with RightFax Server (requires plug-in) P
Optional scan to HotFolder (requires plug-in) P
Optional linear and 2D barcode support (requires plug-in) P
128-bit encrypted transmission P
Release confidential documents at the MFP with user ID/password P
Held print jobs are encrypted P
Authentication at the MFP by card, network log-in or pin P
Card authentication with a wide range of proximity cards supported P
Issued cards can manage user privileges P
Device monitoring; total print meter, toner, paper levels and other basic functions P
Collect detailed meter, alert and status information P1
Batch configuration P1
Remote fleet management P1
Establish charge-backs P
Set budgetary account limits P
Pop-up messages provide notification to users P
Set roles based administrative levels P
Establish printing rules to allow/restrict certain settings on devices P
Manage user privileges P
Access and audit job logs by user P
partial list
1
Ricoh devices
The Print Release Station for Streamline NX lets you enjoy secure follow me-style printing on Implementing this Solution
devices that do not support the embedded software. It extends the locked print capabilities
of Streamline NX to these other devices and expands your secure printing options to include
• The Print Release station is comprised
printing to 3rd party MFPs, laser printers, and older Ricoh devices. of a tablet and a card-reader, housed
together in a free-standing unit
Major Applications
The Print Release station expands your secure printing options to include printing to 3rd party MFPs, laser
printers, and older Ricoh devices Complementary Products
• Organizations looking to extend Steamline NX’s secure printing to 3rd party MFPs, laser
printers, and older Ricoh devices
Benefits
• Extends the locked print capabilities of Streamline NX to devices that do not support the
embedded software
• Lets you print securely from devices that are familiar and convenient to you
• Locked print feature prevents sensitive printed documents from sitting exposed in the
printer tray
• Print jobs that have been sent to the printer in error can be deleted before they’re released,
which reduces wasteful printing
Ricoh’s Integrated Cloud Environment unlocks new productivity-enhancing capabilities from Implementing this Solution
your MFP without the technical hassle and cost of on-premises solutions. Services are easy
to turn on and add or change with your needs. You can be up and running quickly adding
• No IT services required and no need
scanning, mobile printing and other improvements to your document workflow.
for ongoing maintenance or software
updates
Major Applications
Print Cloud
Who Should Use Integrated Cloud Environment
• Organizations looking for a cloud scanning and cloud printing service that can connect to
their other cloud-based services
Benefits
• Reduces the typing burden by converting scanned documents into editable digital files
• Save document search & processing time with the creation of searchable file formats
• Scan directly to your favorite cloud services for access to your documents from anywhere -
no more lost or forgotten documents while you’re on the go
• Eliminates stacks of business cards accumulating with batch scanning and extraction of
contact information; aggregates your contacts into a manageable list
• Receipt scanning extracts & compiles data from multiple receipts at a time; export results
to QuickBooks, Quicken, Microsoft Excel, CSV, PDF table, QuickBooks IIF file, MYOB, XERO,
Saasu, or Freshbooks
Many cloud services are available for business productivity, cloud storage, collaboration and CRM. The
Integrated Cloud Environment includes built-in connections that let you scan directly to these popular
applications. You can save steps by scanning documents into the applications you use right from the MFP.
Scan to:
Personal Paperless Document Manager (PPDM) gives users personalized document capture Implementing this Solution
and conversion. At the MFP, on the desktop or in the cloud, PPDM is designed to make
productivity convenient and easy.
• Set up customized workflows that are
accessible at Ricoh networked MFPs
AutoStore captures content, paper and electronic documents and routes them into your
Implementing this Solution
business systems and applications. By leveraging your Ricoh MFPs, AutoStore accelerates the
flow of information and enables businesses to realize their full potential for document process
• Easily create and configure
automation.
personalized workflows
Smartphones
Major Applications
One press of a button on a Ricoh device initiates the AutoStore workflow to capture, process and route documents
to virtually any business application or DMS. • Reduces time and cost of records
processing
eCopy enables you to extend the capabilities of a Multifunctional Product (MFP) or scanner to be a bridge between paper and
digital workflows, seamlessly integrating with other critical business applications. With eCopy, businesses can transform full-
color or black & white paper documents into electronic images that are easily shared, managed and processed utilizing network
and business applications.
Connectors & Extenders - eCopy is built on an extensible platform, which enables customers and partners to further expand the
functionality of eCopy. Application Connectors enable the sending of documents from network MFPs directly into business applications
and content management systems. Document Process Extenders add document automation capabilities to eCopy ShareScan,
accelerating a wide range of paper-to-digital document workflows.
All eCopy ShareScan Solutions have volume pricing available starting at just 3 licenses.
PREMIER
eCopy ShareScan Suite delivers an exceptionally simple yet capability-rich user experience Implementing this Solution
that empowers users across your organization to easily and securely capture data contained
in paper documents. With eCopy ShareScan Suite, you can increase office productivity and
• Configure, track activity and manage an
shrink your environmental footprint by automating paper-intensive processes and routing your entire fleet remotely
documents to Leading ECMs with eCopy’s library of connectors using your Ricoh MFP.
• Single secure back-up point with all
settings and profiles stored in an SQL
database on a secure server
PREMIER
The eCopy ScanStation attaches to the Multifunctional device or desktop and includes an Implementing this Solution
integrated, free standing touch screen, keyboard and PC. The eCopy ScanStation is for use with
eCopy ShareScan Suite, which provides secure document scanning and integration into business
• The eCopy ScanStation includes all
applications and processes.
the hardware and document imaging
processing software required to run
eCopy ShareScan
eCopy ShareScan Office delivers an exceptionally simple yet capability-rich user experience Implementing this Solution
that empowers users across your organization to easily and securely capture data contained
in paper documents. With eCopy ShareScan Office, you can increase office productivity and
• Configure, track activity and manage
shrink your environmental footprint by automating paper-intensive processes using your Ricoh an entire fleet remotely
MFP.
• Single secure back-up point with all
settings and profiles stored in an SQL
database on a secure server
Benefits
• Automate paper forms processing, reduce errors and cut costs Major Applications
• Increase access to information and spend less time searching for the right documents
• Healthcare, Education, Legal
• Capture information trapped in paper – making it accessible and usable
• Securely scan and send paper documents to a network folder, so this information can be • Financial services, Insurance,
incorporated in other workflows Manufacturing firms
• Automatic conversion of scanned documents to editable Microsoft Office and Excel
• General business document distribution
• Redact all of the instances of the text string the user entered to ensure privacy and security and archiving solution
PREMIER
eCopy ShareScan Elements helps organizations save time, reduce costs and increase business Implementing this Solution
results through an automated document management solution that securely puts paper
documents directly into electronic workflows.
• Native integration with Active
Directory, eDirectory and your system
user security credentials
Major Applications
eCopy ShareScan Elements scans, converts and routes to fax, network folder, email and desktop
This enterprise-ready PDF solution is a powerful, easy-to-use PDF solution that lets Implementing this Solution
you create, convert and collaborate for dramatic productivity gains and cost savings.
eCopy PDF Pro Office is an affordable solution, yet it provides a robust feature set • Connect with popular Enterprise
for exceptional value. Plus, eCopy PDF Pro Office is the only PDF desktop software Content Management and other
solutions including: Microsoft®
solution that is integrated with eCopy ShareScan®.
SharePoint®, Autonomy iManage
WorkSite, OpenText DocsOpen,
Connectivity Solutions (eDocs
Hummingbird), LiveLink, LexisNexis
CaseMap
PDF
• Requires little training and is easy to
Content support with centralized administration
Management
Systems
Business
Applications
Major Applications
eCopy PDF Pro Office lets you create PDf files and forms from many sources and serves as a companion to eCopy
ShareScan for scanning from an MFP to your desktop. • Paper and electronic document process
automation
Who Should Use eCopy PDF Pro Office • Document conversion and data extraction
• eCopy ShareScan users seeking the most streamlined experience when scanning from a – with several output format options
networked MFP
• Workgroup collaboration
• Organizations looking for a complete PDF solution for multiple departments - HR, Sales,
Marketing, Finance, Legal and more • Business process and workflow
improvement
Benefits
• Save time through accurate document conversion of PDF files into editable, searchable XPS,
Corel® WordPerfect® and Microsoft® Word, Excel® or PowerPoint® documents
• Make a professional presentation with great looking documents and sharable PDF Portfolios Complementary Products
• Collaborate more effectively with annotation tools that let you add notes, stamps, call-outs
and more to PDF documents eCopy ShareScan
• Access your PDF documents anytime, from anywhere with the ability to connect to multiple
cloud storage services at once – directly from your toolbar
Advanced Document
Automation
1
Choose from: SharePoint, RightFax, EMC Documentum, iManage WorkSite, OpenText DM, OpenText eDOCS or Cost Recovery
GlobalScan NX Serverless
GlobalScan NX Server 32
eCopy ShareScan
Streamline NX
Elements
Scanning & Routing
Email P P P P P P P P P P P
Folder P P P P P P P P P P P
Fax (Outgoing) O 3
O 3
O 3
O 3
P P P P P
Fax (Incoming) P1 P1 P1 P1 P1 P O2 P O P
Desktop PC P P P P P P P P P P P
Printer P P P P P P P P P
FTP P P P P P P P P P P P
Secure FTP P P P P P P P P P P
HTTP P
ODBC Databases P P P
WebDAV P P P P P P P
Exchange Public Folders P P P P P P
Document File Types
JPEG P P P P P P P P P P P
GIF, PNG, BMP, DCX P P P P P
Single-page TIFF, Multi-page TIFF P P P P P P P P P P P
TIFF-F P P P P P P P P P
PDF Image P P P P P P P P P P P
PDF Text only P P P P P P P P P P P
PDF Image + Text (searchable PDF) P P P P P P P P P P P
PDF/A (Archival format) P P P P P P P P P P P
PDF w/proprietary compression P P P P P
RTF (Microsoft Word, WordPerfect) P P P P P P P P P P
XLS (Microsoft Excel) P P P P P P P P P P
XML P P P P P P
1
Can route based on sub-addressing or transactionstation P = Feature is supported
information (TSI). No fax server required. O = Feature is supported by an option
2
With optional connector
3
Scan to fax server w/ RightFax optional plug-in
GlobalScan NX Serverless
GlobalScan NX Server 32
eCopy ShareScan
Streamline NX
Elements
Document File Types (continued)
CSV P
TXT P P
DBF P
JBIG2 PDF P
JPEG2000 P
Image Processing
Optical Character Recognition (OCR) P8 P8 P8 P P8 P P P P P P
Image preview P P P P P P P P P P
9
Auto-orientation P P P P P P P P P P
Basic image clean-up P P P P P O1 O1 O1 P P
Despeckle/Deskew P P P P P O 1
O 1
O 1
P P
Insert, delete or rotate pages in a scan job at the MFP O2 O4 O4 O4 P P P P P P
Desktop Application for Image Editing O 2
O 2
O 2
O 2
O 2
P P P P P
Bates Stamp P P O3 P P O3
Watermark P P
Connectors & Plug-ins to other Software Applications
Open Text Alchemy P7 P7 P7 P
Domino.Doc P7 P7 P7 P
DocumentMall O 4
O 4
O 4
O 4
O 4
O 4
O 4
O 4
O4 P
EMC Application Xtender P7 P7 P7 P
7 7 7
EMC Captiva InputAccel P P P P
EMC Documentum P P O4 P O4 P
Equitrac P5 P5 P5 P6 P5 P7 P7 P7 P7 O4
1
With optional Image Enhancement Service 6
Free connector from Equitrac supports single sign-on with P = Feature is supported
2
With PPDM GlobalScan NX O = Feature is supported by an option
3
With optional connector 7
With connector available through 3rd party
4
With optional plug-in 8
ABBYY FineReader 11
5
Free connector from Equitrac supports single sign-on with 9
Only when using Searchable PDF Format
GlobalScan NX. Ability to track GlobalScan NX scanning
activity within Equitrac requires optional connector.
GlobalScan NX Serverless
GlobalScan NX Server 32
eCopy ShareScan
Streamline NX
Elements
Connectors & Plug-ins to other Software Applications (continued)
FACSys P1 P1 P1 P
FAXCOM P1 P1 P1 P
1 1 1
FaxPress P P P P
FileMagic P
1 1 1
FileNet P P P P P P P P
Fortis P1 P1 P1 P P
1 1 1
IBM Content Manager P P P P P P P P
Interwoven P O2 O4 O2 O4 P
1 1 1
Kofax Communication Server P P P P
LaserFiche P P P P P
Lotus Notes P P P P P P P P P P P
Microsoft Exchange P P P P P P P P P P
OpenText eDocs (Hummingbird) P O 3
O 4
O 3
O 4
P
OpenText EP Archive (IXOS) P
OpenText Livelink P O 7
P O 7
P
Oracle P6 P6 P6 P P
1 1 1
Print Audit 5 P P P P
RightFax O5 O5 O5 O5 P P O4 O4
Saperion P1 P1 P1 P
SharePoint O4 O4 O4 O4 P P O4 P O4 P
1 1 1
TRIM P P P P
Windream P1 P1 P1
Worldox (World Software) P1 P1 P1 P
Xerox DocuShare P
1
With connector available through 3rd party.
P = Feature is supported
2
Worksite (Worksite MP available thru 3rd party) O = Feature is supported by an option
3
eDOCS R/KYV also available through 3rd party
4
With optional plug-in
5
With RightFax Plug-in, V10 supported
6
Via Quick Connect
7
With optional Ricoh plug-in
GlobalScan NX Serverless
GlobalScan NX Server 32
eCopy ShareScan
Streamline NX
Elements
Document Indexing & Workflow
Setup custom scanning/routing processes P P P P P P P O1 P P P
Invoke One-button scanning processes at the MFP P P P P P P P O1 P O1 P
Scans from Flatbed and ADF (same job) P P P P P P P
Library of pre-defined scanning process templates P P P P P P
Simultaneously route to multiple destinations P P P P P P P P P P P
Automatic notification to recipient P P P P P P P P P
Enter indexing info from MFP/device panel P P P P P P P O 3
P
Basic barcode carries indexing data O2 O2 O2 O2 O3 O3 O3 O P
2D Barcode support O 2
O 2
O 2
O 2
O 3
O 3
O 3
O O2
Read-only Barcode support O2 O2 O2 O2 O2 O2 O2 O P
Metadata from External CSV P P P P
Export Data as .xml file P P P P P P P P P P P
Extract indexing data by OCR P P P P P
MFPs, Scanners, Servers
Single MFP solution (no separate server) P P P
Server / Workstation based Solution P P P P P P P P P
Up to 5 MFPs P P P P P P P P P
Up to 32 MFPs P P P P P P P P
Up to 100 MFPs P P P P P P P
Up to 250 MFPs P P P P4 P4 P4 P
4 4 4
Up to 750 MFPs P P P P P P P
Use non-Ricoh MFPs/Scanners? O5 P
1
With optional QuickConnect P = Feature is supported
2
With optional plug-in O = Feature is supported by an option
3
With optional Barcode recognition service
4
Requires multiple eCopy servers each supporting up to
100 MFPs.
5
With optional Print Release Station
GlobalScan NX Serverless
GlobalScan NX Server 32
eCopy ShareScan
Streamline NX
Elements
MFPs, Scanners, Servers (continued)
Load-balancing Support for Server O2 P P
Failover Support for Server O2 O2 O2 P P
Security, Authentication & Admin.
Encrypted Transmission P1 P1 P1 P1 P1 P1 P P P P P
Document Encryption P P P P P P1 P P P P P
Set PDF Document Security Permissions P P P P P P P P P
Audit Trail (track all documents sent) P P P P P P P P P P
Usage Tracking by User Login P P P P P P P P P
LDAP Authentication P P P P P P P P P P P
LDAPS (secure LDAP authentication) P P P P P P P P P P
Novell eDirectory P P P P P
Kerberos P O3 O3 P4 P P P P P P P
SMTP P P P P P P P P P P P
SMTPS (secure smtp) P P P P P P P P P
POP3 P P P P P P P P P P
Support for Single Sign-on w/other applications O5 O5 O5 O5 P P P P P P P
Developer / Customization tools
SDK available P P P P P P P P P P
XML Tools P P P P P P P P
Java Version Support P P P P P P P P P
Complementary Solutions
Cost Tracking/Recovery O6 O6 O6 P P P P O2
Card Access O5 O5 O5 O5 P O2 P P P
1
SSL 128-bit
2
With optional plug-in P = Feature is supported
3
Option. Works with shared folder and WebDAV O = Feature is supported by an option
4
No certificate support
5
Single sign-on for Equitrac requires Free Equitrac plug-
in. Card-based single sign-on requires optional Card
Authentication Package (CAP)
6
With optional paid plug-in from Equitrac
RICOH PARTNER
GlobalScan NX Serverless
GlobalScan NX Server 32
Streamline NX
U = Compatibility status not yet available.
Color Multifunction
Aficio GX3000S
Aficio GX3000SF
Aficio GX3050SFN
Aficio MP C2030 C 2
C 2
C 2
C 2
C 2
Y
Aficio MP C300/C300SR/C400/C400SR Y Y Y Y Y Y Y Y Y Y Y Y
Aficio MP C3001/C3001G/C3501/C3501G Y Y Y Y Y Y Y Y Y Y Y Y
Aficio MP C4501/C4501G/C5501/C5501G Y Y Y Y Y Y Y Y Y Y Y Y
Aficio MP C4501A/C4501AG/C5501A/C5501AG Y Y Y Y Y Y Y Y Y Y Y Y
Aficio MP C305 U U U U U Y Y U U U U U
Aficio MP C3002/C3002G/C3502/C3502G U U U U U Y Y U U U U U
Aficio MP C4502/C4502G/C5502/C5502G U U U U U Y Y U U U U U
Aficio MP C4502A/C5502A U U U U U Y U U U U U
RICOH PARTNER
GlobalScan NX Serverless
GlobalScan NX Server 32
Streamline NX
U = Compatibility status not yet available.
MP C3003 Y Y Y Y Y Y Y Y Y Y Y
MP C4503 Y Y Y Y Y Y Y Y Y Y Y
MP C5503 Y Y Y Y Y Y Y Y Y Y Y
MP C6003 Y Y Y Y Y Y Y Y Y Y Y
MP C6502 Y Y Y Y Y Y Y Y Y Y Y
MP C8002 Y Y Y Y Y Y Y Y Y Y Y
Aficio MP 2500/SPF
1 Requires Java VM Card Type F. 4 Requires Java VM Card Type L - MUST Order the SPF Version w/HDD,
2 Requires Java VM Card Type I. Full RAM for GS NX v1.3x compatibility.
3 Requires Java VM Card Type J.
RICOH PARTNER
GlobalScan NX Serverless
GlobalScan NX Server 32
Streamline NX
U = Compatibility status not yet available.
Aficio SP 1200SF U U U U U U U U U U U
SP 4410SF U U U U U U U U U U U
Aficio MP 301SPF Y Y Y Y Y U U U U U U
Wide Format
Aficio SP W2470
MP W5100 Y Y Y Y Y
MP W7140
FW770/FW780
Aficio MP W3601 Y Y Y Y Y Y
RICOH PARTNER
GlobalScan NX Serverless
GlobalScan NX Server 32
Streamline NX
U = Compatibility status not yet available.
Color Multifunction
GX3000S
GX3000SF
GX3050SFN
SP C231SF, SP C232SF
C9020L C 2
C 2
C 2
C 2
C 2
Y
C9020/SPF, C9025/SPF C 2
C 2
C 2
C 2
C 2
Y C 2
Y Y Y Y Y
C6055/C7570 C 1
C 1
C 1
C 1
C 1
Y
Pro C550EX/C700EX C 3
C 3
C 3
C 3
C 3
Y C 3
C 3
Y C 3
Y
Pro C900/C900s
C9065 / C9075 Y Y Y Y Y Y Y Y Y Y Y Y
Pro C720/C720s Y Y Y Y Y Y Y Y Y Y Y Y
C230/C230SR/C240/C240SR Y Y Y Y Y Y Y Y Y Y Y Y
C9120/C9125 Y Y Y Y Y Y Y Y Y Y Y Y
C9130/C9130G/C9135/C9135G Y Y Y Y Y Y Y Y Y Y Y Y
C9145/C9145G/C9155/C9155G Y Y Y Y Y
C9145A/C9145AG/C9155A/C9155AG U U U U U U U U U U U
SP C240SF / SP C242SF U U U U U Y U U U U U U
MP C305 U U U U U Y Y U U U U U
MP C3002/C3002G/C3502/C3502G U U U U U Y Y U U U U U
MP C4502/C4502G/C5502/C5502G U U U U U Y U U U U U
MP C4502A/C5502A U U U U U U U U U U
RICOH PARTNER
GlobalScan NX Serverless
GlobalScan NX Server 32
Streamline NX
U = Compatibility status not yet available.
MP C3003 Y Y Y Y Y Y Y Y Y Y Y
MP C4503 Y Y Y Y Y Y Y Y Y Y Y
MP C5503 Y Y Y Y Y Y Y Y Y Y Y
MP C6003 Y Y Y Y Y Y Y Y Y Y Y
MP C6502 Y Y Y Y Y Y Y Y Y Y Y
MP C8002 Y Y Y Y Y Y Y Y Y Y Y
7025
9025B/9033B C 1
C 1
C 1
C 2
C 1
Y C 1
Y Y Y Y
9025SP/SPF, 9033SP/SPF C 1
C 1
C 1
C 1
C 1
Y C 1
Y Y Y Y
9040B/9050B C 1
C 1
C 1
C 1
C 1
Y C 1
Y Y Y Y
9040SP/SPF, 9050SP/SPF C 1
C 1
C 1
C 1
C 1
Y C 1
Y Y Y Y Y
917/917F/917SPF C 4
C 4
C 4
C 4
C 4
Y
9016/spf/s, 9021d/dspf/ds
9060/9070/9080/9090 C 3
C 3
C 3
C 3
C 3
Y C 3
Y Y Y Y
SP 3400SF / SP 3410SF Y Y Y Y Y Y Y Y
9228SP / 9233SP Y Y Y Y Y Y Y Y Y Y Y Y
9240G/SP, 9250G/SP Y Y Y Y Y Y Y Y Y Y Y Y
8060.8070/8080/8090 Y Y Y Y Y Y Y Y
920F/920SPF Y Y Y Y Y Y
1 Requires Java VM Card Type F. 4 Requires Java VM Card Type L - MUST Order the SPF Version w/HDD,
2 Requires Java VM Card Type I. Full RAM for GS NX v1.3x compatibility.
3 Requires Java VM Card Type J.
RICOH PARTNER
GlobalScan NX Serverless
GlobalScan NX Server 32
Streamline NX
U = Compatibility status not yet available.
MP 2852/MP 3352 Y Y Y Y Y Y Y Y Y Y Y Y
SP 4410SF U U U U U U U U U U U
MP 4002/4002G/MP 5002/5002G Y Y Y Y Y Y Y Y Y Y Y Y
MP 4002SP/4002SPG/MP 5002SP/5002SPG Y Y Y Y Y Y Y Y Y Y Y Y
SP 3500SF / SP 3510SF Y Y Y Y Y Y Y Y Y Y Y
MP 301SPF Y Y Y Y Y U U U U U U
Wide Format
2404WDP
5100WD Y Y Y Y Y
7140WD
7700W / 7800W
3406WD Y Y Y Y Y Y
RICOH PARTNER
GlobalScan NX Serverless
GlobalScan NX Server 32
Streamline NX
U = Compatibility status not yet available.
Color Multifunction
GX3000
GX3000SF
GX3050SFN
SP C231SF/SP C232SF
LD520CL C 2
C 2
C 2
C 2
C 2
Y
LD540C/G/SPF, LD550CG/SPF C 2
C 2
C 2
C 2
C 2
Y C 2
Y Y Y Y Y
LD260c/LD275c C 1
C 1
C 1
C 1
C 1
Y C 1
Y Y Y Y Y
Pro C550EX/C700EX
Pro C900/C900s C 1
C 1
C 1
C 1
C 1
Y
LD365C / LD375C C 3
C 3
C 3
C 3
C 3
Y C 3
C 3
Y C 3
Y
Pro C720/C720s
LD130C/LD130CSR/LD140C/LD140CSR Y Y Y Y Y Y Y Y Y Y Y Y
LD620C/LD625C Y Y Y Y Y Y Y Y Y Y Y Y
LD630C/LD630CG/LD635C/LD635CG Y Y Y Y Y Y Y Y Y Y Y Y
LD645C/LD645CG/LD655C/LD655CG Y Y Y Y Y Y Y Y Y Y Y Y
LD645CA/LD645CAG/LD655CA/LD655CAG Y Y Y Y Y Y Y Y Y Y Y Y
SP C240SF / SP C242SF U U U U U U U U U U U
MP C305 U U U U U Y Y U U U U U
MP C3002/C3002G/C3502/C3502G U U U U U Y Y U U U U U
MP C4502/C4502G/C5502/C5502G U U U U U Y Y U U U U U
MP C4502A/C5502A U U U U U Y U U U U U
RICOH PARTNER
GlobalScan NX Serverless
GlobalScan NX Server 32
Streamline NX
U = Compatibility status not yet available.
MP C3003 Y Y Y Y Y Y Y Y Y Y Y
MP C4503 Y Y Y Y Y Y Y Y Y Y Y
MP C5503 Y Y Y Y Y Y Y Y Y Y Y
MP C6003 Y Y Y Y Y Y Y Y Y Y Y
MP C6502 Y Y Y Y Y Y Y Y Y Y Y
MP C8002 Y Y Y Y Y Y Y Y Y Y Y
LD125
LD425B/LD433B C 1
C 1
C 1
C 2
C 1
Y C 1
Y Y Y Y
LD425SP/SPF, LD433SP/SPF C 1
C 1
C 1
C 1
C 1
Y C 1
Y Y Y Y
LD040B/LD050B C 1
C 1
C 1
C 1
C 1
Y C 1
Y Y Y Y
LD040SP/SPF, LD050SP/SPF C 1
C 1
C 1
C 1
C 1
Y C 1
Y Y Y Y Y
LD117/LD117F/LD117SPF C 4
C 4
C 4
C 4
C 4
Y
LD316/L, LD320d/dL
LD360/LD370/LD380/LD390 C 3
C 3
C 3
C 3
C 3
Y C 3
Y Y Y Y
SP 3400SF / SP 3410SF Y Y Y Y Y Y Y Y
LD528SP / LD533SP Y Y Y Y Y Y Y Y Y Y Y Y
LD140G/SP, LD150G/SP Y Y Y Y Y Y Y Y Y Y Y Y
LD260/LD270/LD280 Y Y Y Y Y Y Y Y
LD220F/LD220SPF Y Y Y Y Y Y
1 Requires Java VM Card Type F. 4 Requires Java VM Card Type L - MUST Order the SPF Version w/HDD,
2 Requires Java VM Card Type I. Full RAM for GS NX v1.3x compatibility.
3 Requires Java VM Card Type J.
RICOH PARTNER
GlobalScan NX Serverless
GlobalScan NX Server 32
Streamline NX
U = Compatibility status not yet available.
MP 2852/MP 3352 Y Y Y Y Y Y Y Y Y Y Y Y
SP 4410SF U U U U U U U U U U U
MP 4002/4002G/MP 5002/5002G Y Y Y Y Y Y Y Y Y Y Y Y
MP 4002SP/4002SPG/MP 5002SP/5002SPG Y Y Y Y Y Y Y Y Y Y Y Y
SP 3500SF / SP 3510SF Y Y Y Y Y Y Y Y Y Y Y
MP 301SPF Y Y Y Y Y U U U U U U
Wide Format
LP124W
LW5100 Y Y Y Y Y
LW7140
LW110 / LW111
LW426 Y Y Y Y Y Y
Contents
Device Management
@Remote Enterprise Pro....................................................... 49
@Remote Office................................................................... 50
@Remote Embedded........................................................... 51
@Remote Enterprise Pro Connector Option.......................... 51
@Remote.net....................................................................... 51
@Remote USB...................................................................... 51
Device Manager NX Lite....................................................... 52
Device Manager NX Pro....................................................... 53
Device Manager NX Enterprise............................................. 54
Printer Driver Packager NX................................................... 55
Web Based Driver Installer (WBDI)........................................ 56
Print Security
Common Access Card/Personal Identity Verification
Authentication Solution....................................................... 57
Card Authentication Package............................................... 58
Enhanced Locked Print NX................................................... 59
DataOverwriteSecurity System (DOSS).................................. 60
Removable Hard Drive (RHD)................................................ 61
Document Management
DocumentMall..................................................................... 62
Account Configurations....................................................... 63
Account Features................................................................. 64
Account Options.................................................................. 65
Scanning Options and Guidelines......................................... 66
Communication Solutions
RICOH Smart Presenter with RICOH Conference Center....... 67
Device Management Solutions Comparison......................... 68
Print Security Solutions Comparison..................................... 71
Hardware/Workflow Solutions Compatibility........................ 73
@Remote Enterprise Pro provides centralized monitoring and device management for your
Implementing this Solution
customer’s entire network of Multifunction products and laser printers. This server-based
solution gives I.T. support personnel the information and control they need to maximize
• Installs on a Windows server
uptime and lower support costs. The @Remote Connector option expands services to include:
web-based fleet reporting incl. the new Green report, toner and service alerts, automated • Fast auto-discovery of networked devices
meter submission, and remote firmware upgrades. and desktop printers connected to a local
PC
Who Should Use @Remote Enterprise Pro • Auto low-toner alerts and supplies
fulfillment by service organization2
• IT managers in enterprise environments looking for locally installed server-based software
for centralized monitoring and management of networked MFPs and printers • Setup automatic collection of device
meters and submission to service providers
Benefits at a pre-defined schedule
• Automated administrative tasks reduce workload on IT departments, lowering maintenance • Perform remote firmware updating
and support costs1
• Elimination of time, errors and costs associated with manual meter collection & reporting1
• Access to the information needed for fleet management and cost containment1 Major Applications
• Optional @Remote Connector delivers access to detailed reports and lets you automate
service tasks to streamline business processes • Automation of in-house device
management for IT departments
Using @Remote Enterprise Pro
• Process improvements for meter collection
• Remotely collect detailed page counters from each Ricoh device incl. total color, duplex,
and reporting
individual account counters, etc. (collect total print meter for other manufacturer’s devices)
• Package print drivers to enable users to easily download
• Receive real-time device status including paper, toner, memory levels, configuration and
early warnings such as “Low Toner”, “Almost out of Paper”
• Alerts can be automatically emailed to support personnel
• Mapping function lets you manage devices visually based on their location on a floor plan
with color indicating the device’s status
1
Requires the @Remote Connector option (which provides additional service options via @Remote.net)
2
Availability subject to service provider - check with service provider for details
With @Remote Office, your customer can monitor device usage and reduce TCO. @Remote
Implementing this Solution
Office utilizes a single, thin-server type hardware appliance to collect device data, receive
and report service and toner alerts, and enable remote firmware upgrades. In addition, @
• Setup and installation requires no IT
Remote’s secure, web-based reporting portal transforms captured data into valuable reports personnel resources
on population, usage and new Green reporting capabilities.
• Auto-discovery of network devices
@Remote Embedded
The Ricoh embedded @Remote Intelligent Remote Management System
eliminates manual collection and reporting of usage data from Ricoh MFPs and
printers for companies with cost-per-copy leases. And since @Remote is built-in,
it automatically communicates its own meter data and reports it directly to your
service provider, freeing up your time for other tasks.
@Remote.net
The @Remote.net cloud application is available when the @Remote Connector
option is installed. With 24/7 access to Ricoh-made device population utilization
and trend data and environmental reports, you can leverage your network
infrastructure to provide a suite of services for unprecedented control over fleet-
related management tasks.
@Remote USB
@Remote USB is a tool we use to automate printer assessments and give you
actionable data that can make a difference for your business.
Device Manager NX Lite provides timely data and the ability to efficiently monitor and manage Implementing this Solution
networked printing devices. Real-time device status monitoring keeps administrators informed
about toner, paper levels and other basic device functions and additional data is collected
• Installs on a PC
for Ricoh devices. This gives the administrator a more extensive view of the fleet, and the
software is designed to take full advantage of the services-led platform devices. • Network devices can be discovered
and grouped by the software
Major Applications
Benefits
• Optimize the support of printing at your company and reduce printer related support calls
• Automated device management plus advanced productivity features for next generation This solution available for
services-led platform Ricoh devices FREE Download
• Lower device administration time investment
• Administrators can export settings from one services-led platform device, create a template,
then distribute that template to easily ‘Clone’ multiple devices of the same model in a single
scheduled task
• Batch Configuration saves you time and lets you work with multiple Ricoh devices at once,
which is convenient for performing a fleet refresh
Device Manager NX Pro provides real-time device monitoring and management tools for Implementing this Solution
mid- to large-size printer fleets. This powerful single-server solution can operate across
multiple IP segments to give you a wide set of data from your entire fleet, regardless of
• Single server solution
device manufacturer. Remote management tools and batch configuration capabilities help IT
managers centrally manage printing devices. • Address book editing via batch
operation; monitors registered devices
to maintain user info
Major Applications
Complementary Products
The map view in Device Manager NX Pro lets you access your fleet and see all “devices in error” at-a-glance.
Benefits
• Lower your device administration time
• Get accurate data for your entire fleet, regardless of manufacturer
• Improve response time and reduce printer related support calls
• Automated service alerts enable quicker response times
Device Manager NX Enterprise provides real-time device monitoring and management Implementing this Solution
tools for customers with large, distributed printer fleets. In multi-server deployments, this
powerful solution gives a wide set of data from your entire fleet, regardless of device location
• Supports multiple servers reporting
or manufacturer. Remote management tools and batch configuration capabilities help IT
into a central core server, even
managers centrally manage printing devices. if servers are located in different
geographic regions
Major Applications
Complementary Products
Who Should Use Device Manager NX Enterprise
• IT Managers looking for central device management for printer fleets spread across multiple Printer Driver Packager NX,
servers or geographic regions, or organizations with very large numbers of print devices DataOverwriteSecurity System (DOSS)
Benefits
• Lower your device administration time
• Get accurate data for your entire fleet, regardless of manufacturer
• Improve response time and reduce printer related support calls
• Automated service alerts enable quicker response times
Printer Driver Packager NX is a utility that provides customization and packaging for Ricoh Implementing this Solution
Printer Drivers. With this tool IT managers can configure print drivers including user
restrictions and pre-determined print settings to help reduce print costs. Multiple drivers can
• Free downloadable tool
be packaged together for installation, saving employees’ time.
• Installs on a Windows system
Major Applications
Complementary Products
From the Device View within Printer Driver Packager NX, you can manage devices and create installer packages.
Benefits
• Control user print settings to help reduce print costs
• Batch configuration speeds process for IT managers
• Reduces installation time for employees
The Web Based Driver Installer (WBDI) lets users successfully select and install the print drivers
Implementing this Solution
they need without IT assistance, using a standard web browser.
The Card Authentication Package improves security while making it easier and faster for Implementing this Solution
users to authenticate and access networked Multifunction Products (MFPs). Issued cards can
manage user privileges, such as restricting the use of color, regulate scanning and provide
• Solution is MFP software and requires
users with secure printing of confidential documents. a card reader for each machine
The Card Authentication Package provides authentication without entering a username/password at the MFP • Installations with greater than 500
front panel and allows administrators to control access to features users require the Card Authentication
Package Enterprise Server software
Who Should Use the Card Authentication Package
• Organizations seeking card-based MFP access control to eliminate unauthorized usage Major Applications
Benefits
• Security of information assets
• Reduces output costs, for example by restricting the use of color only to authorized card
holders • Reduce everyday operating costs
• Improves security and workflow efficiency with scanning processes (when used with
• Improved business processes and user
GlobalScan NX) efficiency
• Protects confidential documents using card access to release documents for printing when
sent to shared MFPs (when used with Enhanced Locked Print NX)
• Establishes accountability through cost tracking tied to the identity of individual users (when Complementary Products
used with SmartDeviceMonitor Accounting)
Enhanced Locked Print NX, GlobalScan NX,
SmartDeviceMonitor Accounting Option
Using the Card Authentication Package
• Simple card validation (compares card information with registered users)
• Users can authenticate at an MFP using the same card issued to access buildings (such as an
employee ID badge), so users don’t have to remember an additional login and password
• Once authenticated, holders of a valid card can perform copy, scan, fax, and/or use
document server functions according to their assigned permissions
• Document release by card authentication solves the problem of documents being taken by
mistake by other users printing to the same central machine (when used with Enhanced
Locked Print NX)
Enhanced Locked Print NX lets you capture all the benefits of shared, centralized MFPs without Implementing this Solution
compromising document security. Users store, release and manage confidential documents
with the security of user ID and password authorization. Because Enhanced Locked Print NX
• Enhanced Locked Print NX is installed
is built-in, with no extra hardware or software to deal with, it’s a fast and simple solution for to the Multifunction device either
protecting your organization’s confidential and proprietary data. via embedded firmware (SD Card) or
remotely via Web Interface
Major Applications
• General business
• Schools
Card Authentication Package
• Financial services
Enhanced Locked Print NX works with the Card Authentication Package and FlexRelease Server option to let • Government
users swipe their card, select their print jobs and output their documents from any MFP.
• Healthcare
Who Should Use Enhanced Locked Print NX • Law firms
• Organizations seeking a card-based solution for quickly accessing and releasing confidential
documents for print at any output device
• Organizations looking to reduce costs by eliminating “abandoned” print jobs that are never Complementary Products
picked up by the user.
• Organizations seeking document security in a shared printing environment Card Authentication Package
Benefits
• Lets you reduce operating costs using a centralized printing strategy, without having to
sacrifice security
• Users can safely send documents to printers where they are securely held until released by
the authorized user - protecting information confidentiality
• Documents stored at the printer are encrypted (information cannot be compromised even if
the hard drive is stolen)
• Jobs stored on the printing device are retained even when the device is powered off
*Heavy walk-up usage may impact performance of serverless FlexRelease. It is recommended to add FlexRelease
Server for these types of environments (e.g. schools, libraries, etc.)
The DataOverwriteSecurity System (DOSS) overwrites data that is temporarily stored on the
Implementing this Solution
hard drive of digital Multifunctional Products by writing over the latent image with random
sequences of 1’s and 0’s. This process makes any effort to access and reconstruct residual
image data virtually impossible. • An SD Card is installed within the
device (internally), by an authorized
technician– automatically enabling
the overwrite function
Complementary Products
The DataOverwriteSecurity System reduces risk of information theft by performing a three-pass overwrite to
data written to the MFP’s hard drive
Benefits to Users
• Simple, reliable, low-cost option to protect confidential information
• Can be cost-effectively deployed on fleets of MFP systems
• ISO 15408 Common Criteria Certified
• Conforms to National Security Agency (NSA) recommended methods for managing
classified information
• Solution assists for compliance with Health Insurance Portability and Accountability Act
(HIPAA), Gramm-Leach-Bliley Act (GLBA) for Financial Privacy, Family Education Rights
Privacy Act (FERPA) for student privacy, and Defense Security System (DSS) requirements
When confidential documents are copied or printed on digital systems, images of that
Implementing this Solution
information will remain on the hard drive. The Removable Hard Drive (RHD) option solves this
information security dilemma ensuring information can be controlled at all times by allowing
• The Removable Hard Drive is placed in
the end-user to remove the system’s hard drive and place it in a vault or safe.
an accessible area for easy authorized
removal and storage
Major Applications
The Removable Hard Drive option allows the hard drive to be removed and stored to prevent unauthorized access
Secure Scanning • Direct scan with automatic OCR and PDF conversion from Ricoh MFPs with DocumentMall Browser Firmware
Library Services • Check out /Check in documents for editing and automatic versioning
• View detailed reports showing who has accessed documents and what actions were taken (Audit Trail)
Auditing
• Run detailed reports on an account to show a history (Audit Reports / Administrative feature)
• Email Out: Utilize built-in email feature to distribute documents as attachments or as a links that require recipient to enter
DocumentMall username and password to access the document
Email Support • Direct Link: Send a link to a document with embedded login credentials. Direct Link gives recipients access to the document and
no other information
• Email In: Send documents to specific cabinet and folder destination using email syntax
Export • Download and save a copy of documents locally without having to open or checkout documents
• Create Barcode coversheets to automate scanning and indexing of moderate volumes of documents to DocumentMall from
Barcode
Ricoh MFPs
Standard Add-ons: These free apps and plug-ins provide additional ways to connect to DocumentMall and are availablke for download on the
DocumentMall Customer Resource Site
Replicator • Folder mapping and high volume transfers of documents between DocumentMall, local PC & network drives
Microsoft Office Plug-in • Access DocumentMall from Microsoft Office Applications: Word, PowerPoint and Excel. Requires MS Office 2003 and above
• Upload documents to DocumentMall from PPDM . Drag and drop documents on to the “Send To” bar (DocumentMall icon).
PPDM Plug-in
Specify folder locations, permissions and enter index values prior to upload
Mobile Apps • Access DocumentMall from Apple iPhone and iPad devices and Android phones
MFP Browser Firmware* • Establishes a secure 2-way connection to DocumentMall from the MFP for scanning to and printing PDF documents
IP Filtering
Limit access to DocumentMall based on IP address.
DocumentMall supports a wide range of scanning options ranging from simple solutions for individual documents to batch processing and
complex routing and approval utilizing 3rd party products. The table below provides guidelines on recommended scanning options, based on
document volumes and business processes.
Scanners
• Requires DocumentMall’s optional Upload Agent and capture software to scan images into DocumentMall with indexing information for
quick search and retrieval of these documents.
# of Docs.
Scanning Job Requirements Indexing Recommended Scanning Options
Per Day
MFP + DocumentMall Browser1
Uploading individual documents (e.g. correspondence) 1 - 25 No MFP scan to email2
Internet Fax2
MFP + DocumentMall Browser + Barcode3
Uploading individual documents (e.g. FedEx receipts) 1 - 25 Yes
Internet Fax + Barcode2
Batch processing of documents MFP + DocumentMall Browser + Barcode3
Batch Process Approval / validation prior to upload 25 - 100 Yes*
MFP or Scanner + Upload Agent + Capture Software4
(e.g. Shipping department documents)
Daily high volume processing with or without validation MFP or Scanner + Upload Agent + Capture Software4
Initial File Room Conversion 100+ Yes* Ricoh professional services and/or DocumentMall-authorized
(e.g. Logistics company shipment documents) scanning service provider5
* Indexing of documents is recommended. Professional Services for data and workflow analysis are recommended.
1
Users can enter a document name or utilize the auto-naming feature of the MFP.
2
Utilizes email to send documents to a specific account, cabinet and folder. Refer to DocumentMall published email syntax.
3
Index information is entered in DocumentMall via Barcode feature producing printed coversheet that is placed in front of the document for scanning.
4
Indexing is part of capture software functionality. Capture software must integrate with DocumentMall.
5
3rd party provides scanning services and upload to DocumentMall account.
Customized solutions include DocumentMall Express Beta, a streamlined user interface that can be used with
existing DocumentMall accounts. Express lets you filter through long lists of folders and documents to quickly
find the information you need. You can still upload and search for documents, create folders as well as rename,
delete, and more.
@Remote Office
@Remote USB
(Connector)
(Appliance)
(On-Site)
Device Monitoring
Device Status P1 P3 P P
Service Alerts by Email (Locally Generated) P1 P1 P1 P1
Service Alerts Auto-submitted to Service Providers P1 2 P1 P1 P1
Toner Alerts by Email via RicohDirect P1 P3 P1 P1
Toner Alerts Auto-submitted to Service Providers P1 2 P3 P1 P1
SNMP Traps P P1 P1
Meter Collection - Networked Devices P1 P1 P1 P1 P1 P1 P
Meter Collection - Non-Networked Devices P
Meter Export (Manual) P P P P
Meter Submission P1 P1 P1 P1
Collect Device Log P1 P1 P1
On-premises access to Device Counters P P P
Device Mapping P P
Device Administration & Management
Device Discovery P P P P P P
Device Configuration P1 P1 P1
Batch Configuration P1 P1 P1
Remote Driver Installation P1 P1
Remote Firmware Updates P1 P3 P1 P3 P1
Schedule Tasks P1 P1 P1 P1
Driver packaging P1 P1
Restrict features available to each user P1 P1 P1
1
Ricoh Devices Only
P = Feature is supported
2
For the individual MFP device
O = Feature is supported by an option
3
Managed Mode, Ricoh devices only
@Remote Office
@Remote USB
(Connector)
(Appliance)
(On-Site)
Reporting & Analysis
Web Access to Fleet Reports (@Remote.net) P P P P
Library of pre-defined graphical reports P P3 P3 P3 P3
Device usage reporting / tracking P P P P P P
Discovered Device List and Status P P P
Ability to export report data P2 P3 P3 P3 P3 P
Export to TCO FullView P P3 P3 P3 P3
Export to Excel P P P P P P P
Green Reports P1 P1 P1 P1
Accounting Report
@Remote Office
@Remote USB
(Connector)
(Appliance)
(On-Site)
Software Operating Environment
Solution runs on MFP P1
Solution runs on Client Computers P2 P
Solution runs on Client's Host Server P P P
Utilizes a Separate Hardware Appliance (Server) P
Supports up to 50 MFPs P P P P P P
Supports up to 100 MFPs P P P P P P
Supports up to 250 MFPs P O3 P P P P
Supports up to 750 MFPs P O3 P P P
Supports up to 1000 MFPs P O3 P P P
Supports up to 2000 MFPs P P P P
Supports up to 5000 MFPs P P P P
Supports an unlimited number of MFPs P
Supports non-Ricoh MFPs / Printers? P P P P P P
Security, Authentication & Admin.
Device data stored on customer premises P P P
Device data aggregated by external web service P P P P
HTTPS transmission protocol P P P P
Data Encryption P P P P
VMWare P P P
Centralized Configuration P P P P
1
Ricoh Devices Only P = Feature is supported
2
Must be Windows-based O = Feature is supported by an option
3
Requires @Remote Alliance Expansion options
Removable Hard
DataOverwrite
Package
Solution
Drive
Device Access
Card Access P P O1
Removable Hard
DataOverwrite
Package
Solution
Drive
Hard Disk Security
ISO 15408 P2
Removable drives P1 P P
Support for multiple drives P P
Secure overwrite of data P
Physical Lock/Key system P
Administration
Cost tracking by individual users P3
Access job logs by User P3
Centrally administer users and settings P4
Operating Environment
Single MFP solution (no separate server) P P6 P P
Server / Workstation based Solution P4
Up to 32 MFPs P5 P
Up to 100 MFPs P5 P
Up to 250 MFPs P5 P
Up to 750 MFPs P5 P
1
Requires removable Hard Drive P = Feature is supported
2
DOSS Types H and I O = Feature is supported by an option
3
When used with SmartDeviceMonitor - Accounting
4
Requires CAP Enterprise Server
5
Installations with greater than 500 users or needing the ability to centrally administer users/settings require CAP Enterprise Server
6
MFP(s) with print/scan kit, USB host interface and Java VM card options. Customer-supplied items include: DoD security certificates,
Common Access Card, Common Access Card Server and Common Access Card Reader
RICOH
@Remote Office
@Remote USB*
U = Compatibility status not yet available.
DocumentMall
Color Multifunction
Aficio GX3000S Y Y Y Y Y
Aficio GX3000SF Y Y Y Y Y
Aficio GX3050SFN Y Y Y Y Y
Aficio MP C2030 Y Y Y Y Y Y C 6
Aficio MP C300/C300SR/C400/C400SR Y Y Y Y Y Y Y Y Y C 3
Aficio MP C3001/C3001G/C3501/C3501G Y Y Y Y Y Y Y Y Y Y Y C 3
Aficio MP C4501/C4501G/C5501/C5501G Y Y Y Y Y Y Y Y Y Y C 3
Aficio MP C4501A/C4501AG/C5501A/C5501AG Y Y Y Y Y Y Y Y Y Y C 3
Aficio MP C305 Y Y Y Y Y Y Y Y
Aficio MP C3002/C3002G/C3502/C3502G Y Y Y Y Y Y Y Y
Aficio MP C4502/C4502G/C5502/C5502G Y Y Y Y Y Y Y Y
1 Requires Java Type I. 6 Postscript printer option required for printing from the DocumentMall MFP browser firmware. Java
2 Requires Java Type F. VM Card Type I v. 4.1x required.
3 Postscript printer option required for printing from the DocumentMall MFP browser firmware. Java 7 Some counter data can be read by an @Remote Appliance or equivalent.
VM card pre-installed. Do not order Java Platform v7.XX. 8 Requires Java Type F (comes pre-installed at factory)
4 Only Total Print Counter data can be read. * Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers.
5 Postscript printer option required for printing from the DocumentMall MFP browser firmware. Java
VM Card Type F v. 4.1x required.
RICOH
@Remote Office
@Remote USB*
U = Compatibility status not yet available.
DocumentMall
Color Multifunction (cont’d)
Aficio MP C4502A/C5502A Y Y Y Y Y Y Y Y
MP C3003 Y Y Y
MP C4503 Y Y Y
MP C5503 Y Y Y
MP C6003 Y Y Y
MP C6502 Y Y Y
MP C8002 Y Y Y
Aficio MP 2500/SPF Y Y Y Y Y Y
1 Provides total print meter only, limited device info. 5 Card Type L -- MUST Order the SPF Version w/HDD, Full RAM for GS NX v1.3x compatibility
2 Requires Java VM Card Type F. 6 Only Total Print Counter data can be read.
3 Requires Java VM Card Type J. 7 Java VM Card Type F v4.1x.
4 Requires Java VM Card Type L. * Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers.
RICOH
@Remote Office
@Remote USB*
U = Compatibility status not yet available.
DocumentMall
Black & White Multifunction (cont’d)
Aficio SP 1200SF U U U U U U
SP 4410SF C 2
C 2
C 2
U C 5
U U U U
Aficio MP 301SPF Y Y Y Y Y Y Y Y
Color Printers
GX2500 Y Y Y Y Y C 6
GX e3300N/GX, e3350N Y Y Y Y Y C 6
Aficio GX7000 Y Y Y Y Y C 6
Aficio SP C320DN Y Y Y Y Y Y Y C 6
1 Requires Java Type K. 6 Postscript printer option required for printing from the DocumentMall MFP browser firmware.
2 Only total print counter can be read by an @Remote Appliance or equivalent. 7 Limited info.
3 Requires Java VM Card Type O.. 8 Requires Java VM Card Type L.
4 Some counter data can be read by an @Remote Appliance or equivalent. * Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers.
5 Can only read total print counter data.
RICOH
@Remote Office
@Remote USB*
U = Compatibility status not yet available.
DocumentMall
Color Printers (cont’d)
Aficio SP C242DN C 8
C 8
C 8
U C 7
U U
Aficio SP 5100N Y Y Y Y Y Y C 5
Aficio SP 8200DN Y Y Y Y Y Y C 2
C 2
C 5
Aficio SP 9100DN Y Y Y Y Y Y C 5
Aficio SP 6330N Y Y Y Y Y Y C 3
C 3
C 5
Aficio SP 4100NL Y Y Y Y Y Y C 5
Aficio SP 1210N C 1
C 1
C 1
U C 7
U
Aficio SP 4310N Y Y Y Y U Y U U U
SP 3500N / SP 3510DN C 7
C 7
C 7
Y C 7
RICOH
@Remote Office
@Remote USB*
U = Compatibility status not yet available.
DocumentMall
Wide Format
Aficio SP W2470 C 2
C 2
C 2
Y Y
MP W5100 C 2
C 2
C 2
Y Y Y
MP W7140 C 2
C 2
C 2
Y Y Y
FW770/FW780 Y Y
Aficio MP W3601 Y Y Y Y Y Y Y
Facsimile
FAX3320L Y
FAX4430L/FAX4430NF Y C 1
FAX5510L/FAX5510NF Y C 1
FAX1190L Y
1 Postscript printer option required for printing from the DocumentMall MFP browser firmware.
2 Compatible with Ricoh controller. In case of using Ratio controller, the Ricoh controller is also
required. The device will have 2 IP addresses and must be installed in “Manage Mode”.
* Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers.
RICOH
@Remote Office
@Remote USB*
U = Compatibility status not yet available.
DocumentMall
Color Multifunction
GX3000S Y Y Y Y Y
GX3000SF Y Y Y Y Y
GX3050SFN Y Y Y Y Y
SP C231SF, SP C232SF Y C 4
C 4
C 4
Y C 4
C9020L Y Y Y Y Y Y C 6
C9020/SPF, C9025/SPF Y Y Y Y Y Y Y C 1
C 1
Y C 6
C6055/C7570 Y Y Y Y Y Y Y C 2
C 2
Y C 5
Pro C550EX/C700EX Y Y Y Y Y Y Y Y
Pro C900/C900s Y Y Y Y Y Y Y
C9065 / C9075 Y Y Y Y Y Y Y C 8
C 8
Y C 3
Pro C720/C720s Y Y Y Y Y Y Y Y
C230/C230SR/C240/C240SR Y Y Y Y Y Y Y Y Y C 3
C9120/C9125 Y Y Y Y Y Y Y Y Y C 3
C9130/C9130G/C9135/C9135G Y Y Y Y Y Y Y Y Y Y Y C 3
C9145/C9145G/C9155/C9155G Y Y Y Y Y Y Y Y Y Y C 3
C9145A/C9145AG/C9155A/C9155AG Y Y Y Y Y Y Y Y Y Y C 3
SP C240SF / SP C242SF C 7
C 7
C 7
U C 4
U U U
MP C305 Y Y Y Y Y Y Y Y
MP C3002/C3002G/C3502/C3502G Y Y Y Y Y Y Y Y
MP C4502/C4502G/C5502/C5502G Y Y Y Y Y Y Y Y
1 Requires Java Type I. 6 Postscript printer option required for printing from the DocumentMall MFP browser firmware. Java
2 Requires Java Type F. VM Card Type I v. 4.1x required.
3 Postscript printer option required for printing from the DocumentMall MFP browser firmware. Java 7 Some counter data can be read by an @Remote Appliance or equivalent.
VM card pre-installed. Do not order Java Platform v7.XX. 8 Requires Java Type F (comes pre-installed at factory)
4 Only Total Print Counter data can be read. * Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers.
5 Postscript printer option required for printing from the DocumentMall MFP browser firmware. Java
VM Card Type F v. 4.1x required.
RICOH
@Remote Appliance
@Remote USB*
U = Compatibility status not yet available.
DocumentMall
Color Multifunction (cont’d)
MP C4502A/C5502A Y Y Y Y Y Y Y Y
MP C3003 Y Y Y
MP C4503 Y Y Y
MP C5503 Y Y Y
MP C6003 Y Y Y
MP C6502 Y Y Y
MP C8002 Y Y Y
7025 Y Y Y Y Y Y
9025B/9033B Y Y Y Y Y Y Y C 2
C 2
Y C 7
9025SP/SPF, 9033SP/SPF Y Y Y Y Y Y Y C 2
C 2
Y C 7
9040B/9050B Y Y Y Y Y Y Y C 2
C 2
Y Y C 7
9040SP/SPF, 9050SP/SPF Y Y Y Y Y Y Y C 2
C 2
Y Y C 7
917/917F/917SPF Y Y Y Y Y Y C 4
C 4
C 5
9016/spf/s, 9021d/dspf/ds Y Y Y Y Y Y
9060/9070/9080/9090 Y Y Y Y Y Y Y C 3
C 3
Y Y C 3
SP 3400SF / SP 3410SF Y Y C 1
Y C 6
Y
9228SP / 9233SP Y Y C 1
Y Y Y Y C 2
C 2
Y Y Y
9240G/SP, 9250G/SP Y Y Y Y Y Y C 2
C 2
Y Y
1 Provides total print meter only, limited device info. 6 Only Total Print Counter data can be read.
2 Requires Java VM Card Type F. 7 Java VM Card Type F v4.1x.
3 Requires Java VM Card Type J. * Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers.
4 Requires Java VM Card Type L.
5 Requires Java VM Card Type L -- MUST Order the SPF Version w/HDD, Full RAM for GS NX v1.3x
compatibility
RICOH
@Remote Appliance
@Remote USB*
U = Compatibility status not yet available.
DocumentMall
Black & White Multifunction (cont’d)
8060.8070/8080/8090 Y Y Y Y Y Y Y Y Y Y
920F/920SPF Y Y Y Y Y Y C 8
C 8
Y Y
MP 2852/MP 3352 Y Y Y Y U Y U Y Y U U Y
SP 4410SF C 2
C 2
C 2
U C 5
U U U U
MP 4002/4002G/MP 5002/5002G Y Y Y Y Y Y Y Y
MP 4002SP/4002SPG/MP 5002SP/5002SPG Y Y Y Y Y Y Y Y
SP 3500SF / SP 3510SF C 5
C 5
C 5
Y C 5
MP 301SPF Y Y Y Y Y Y Y Y
Color Printers
SP C231N/ C232DN Y Y Y Y Y Y C 6
SP C311N/SP C312DN Y Y Y Y Y Y C 6
CLP340D / CLP350D Y Y Y Y Y Y C 1
C 1
C 6
GX2500 Y Y Y Y Y C 6
GX e3300N / GX e3350N Y Y Y Y Y C 6
GX e5550N / GX5050N C 7
C 7
C 7
C 7
Y Y C 6
GX7000 Y Y Y Y Y C 6
SP C320DN Y Y Y Y Y Y Y C 6
1 Requires Java Type K. 6 Postscript printer option required for printing from the DocumentMall MFP browser firmware.
2 Only total print counter can be read by an @Remote Appliance or equivalent. 7 Limited info.
3 Requires Java VM Card Type O.. 8 Requires Java VM Card Type L.
4 Some counter data can be read by an @Remote Appliance or equivalent. * Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers.
5 Can only read total print counter data.
RICOH
@Remote Appliance
@Remote USB*
U = Compatibility status not yet available.
DocumentMall
Color Printers (cont’d)
CLP37DN/CLP42DN Y Y Y Y Y Y Y Y Y C 5
CLP42DN-HS Y Y Y Y Y Y Y C 5
SP C242DN C 7
C 7
C 7
U C 1
U U
SP 5100N Y Y Y Y Y Y C 5
MLP150DN Y Y Y Y Y Y C 2
C 2
C 5
MLP175n Y Y Y Y Y Y C 5
SP3400N / SP 3410DN C 6
C 6
C 6
C 6
Y C 7
C 5
MLP235n Y Y Y Y Y Y C 3
C 3
C 5
MLP36N-KP Y Y Y Y Y Y C 5
MLP31L Y Y Y Y Y Y C 5
SP 4310N Y Y Y Y U Y U U U
SP 5200DN/SP 5210DN Y Y Y Y U Y U C 4
U
SP 3500N / SP 3510DN C 1
C 1
C 1
Y C 1
RICOH
@Remote Appliance
@Remote USB*
U = Compatibility status not yet available.
DocumentMall
Wide Format
2404WDP C 2
C 2
C 2
Y Y
5100WD C 2
C 2
C 2
Y Y Y
7140WD C 2
C 2
C 2
Y Y Y
7700W / 7800W Y Y
3406WD Y Y Y Y Y Y Y
Facsimile
SF3730 Y
SF3770/NF Y C 1
SF3799/NF Y C 1
FAX1190L Y
1 Postscript printer option required for printing from the DocumentMall MFP browser firmware.
2 Compatible with Ricoh controller. In case of using Ratio controller, the Ricoh controller is also
required. The device will have 2 IP addresses and must be installed in “Manage Mode”.
* Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers.
RICOH
@Remote Appliance
@Remote USB*
U = Compatibility status not yet available.
DocumentMall
Color Multifunction
GX3000 Y Y Y Y Y
GX3000SF Y Y Y Y Y
GX3050SFN Y Y Y Y Y
SP C231SF/SP C232SF Y C 4
C 4
C 4
Y C 4
LD520CL Y Y Y Y Y Y C 6
LD540C/G/SPF, LD550CG/SPF Y Y Y Y Y Y Y C 1
C 1
Y C 6
LD260c/LD275c Y Y Y Y Y Y Y C 2
C 2
Y C 5
Pro C550EX/C700EX Y Y Y Y Y Y Y Y
Pro C900/C900s Y Y Y Y Y Y Y
LD365C / LD375C Y Y Y Y Y Y Y C 8
C 8
Y C 3
Pro C720/C720s Y Y Y Y Y Y Y Y
LD130C/LD130CSR/LD140C/LD140CSR Y Y Y Y Y Y Y Y Y C 3
LD620C/LD625C Y Y Y Y Y Y Y Y Y C 3
LD630C/LD630CG/LD635C/LD635CG Y Y Y Y Y Y Y Y Y Y Y C 3
LD645C/LD645CG/LD655C/LD655CG Y Y Y Y Y Y Y Y Y Y C 3
LD645CA/LD645CAG/LD655CA/LD655CAG Y Y Y Y Y Y Y Y Y Y C 3
SP C240SF / SP C242SF C 7
C 7
C 7
U C 4
U U U
MP C305 Y Y Y Y Y Y Y Y
MP C3002/C3002G/C3502/C3502G Y Y Y Y Y Y Y Y
MP C4502/C4502G/C5502/C5502G Y Y Y Y Y Y Y Y
1 Requires Java Type I. 6 Postscript printer option required for printing from the DocumentMall MFP browser firmware. Java
2 Requires Java Type F. VM Card Type I v. 4.1x required.
3 Postscript printer option required for printing from the DocumentMall MFP browser firmware. Java 7 Some counter data can be read by an @Remote Appliance or equivalent.
VM card pre-installed. Do not order Java Platform v7.XX. 8 Requires Java Type F (comes pre-installed at factory)
4 Only Total Print Counter data can be read. * Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers.
5 Postscript printer option required for printing from the DocumentMall MFP browser firmware. Java
VM Card Type F v. 4.1x required.
RICOH
@Remote Appliance
@Remote USB*
U = Compatibility status not yet available.
DocumentMall
Color Multifunction (cont’d)
MP C4502A/C5502A Y Y Y Y Y Y Y Y
MP C3003 Y Y Y
MP C4503 Y Y Y
MP C5503 Y Y Y
MP C6003 Y Y Y
MP C6502 Y Y Y
MP C8002 Y Y Y
LD125 Y Y Y Y Y Y
LD425B/LD433B Y Y Y Y Y Y Y C 2
C 2
Y C 7
LD425SP/SPF, LD433SP/SPF Y Y Y Y Y Y Y C 2
C 2
Y C 7
LD040B/LD050B Y Y Y Y Y Y Y C 2
C 2
Y Y C 7
LD040SP/SPF, LD050SP/SPF Y Y Y Y Y Y Y C 2
C 2
Y Y C 7
LD117/LD117F/LD117SPF Y Y Y Y Y Y C 4
C 4
C 5
LD316/L, LD320d/dL Y Y Y Y Y Y
LD360/LD370/LD380/LD390 Y Y Y Y Y Y Y C 3
C 3
Y Y C 3
SP 3400SF / SP 3410SF Y Y C 1
Y C 6
Y
LD528SP / LD533SP Y Y C 1
Y Y Y Y C 2
C 2
Y Y Y
LD140G/SP, LD150G/SP Y Y Y Y Y Y C 2
C 2
Y Y
1 Provides total print meter only, limited device info. 6 Only Total Print Counter data can be read.
2 Requires Java VM Card Type F. 7 Java VM Card Type F v4.1x.
3 Requires Java VM Card Type J. * Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers.
4 Requires Java VM Card Type L.
5 Requires Java VM Card Type L -- MUST Order the SPF Version w/HDD, Full RAM for GS NX v1.3x
compatibility
RICOH
@Remote Appliance
@Remote USB*
U = Compatibility status not yet available.
DocumentMall
Black & White Multifunction (cont’d)
LD260/LD270/LD280 Y Y Y Y Y Y Y Y Y Y
LD220F/LD220SPF Y Y Y Y Y Y C 4
C 4
Y Y
MP 2852/MP 3352 Y Y Y Y U Y U Y Y U U Y
SP 4410SF C 2
C 2
C 2
U C 5
U U U U
MP 4002/4002G/MP 5002/5002G Y Y Y Y Y Y Y Y
MP 4002SP/4002SPG/MP 5002SP/5002SPG Y Y Y Y Y Y Y Y
SP 3500SF / SP 3510SF C 5
C 5
C 5
Y C 5
MP 301SPF Y Y Y Y Y Y Y Y
Color Printers
SP C231N/ C232DN Y Y Y Y Y Y C 6
SP C311N/SP C312DN Y Y Y Y Y Y C 6
CLP340D / CLP350D Y Y Y Y Y Y C 1
C 1
C 6
GX2500 Y Y Y Y Y C 6
GX e3300N / GX e3350N Y Y Y Y Y C 6
GX e5550N / GX5050N C 7
C 7
C 7
C 7
Y Y C 6
GX7000 Y Y Y Y Y C 6
SP C320DN Y Y Y Y Y Y Y C 6
1 Requires Java Type K. 5 Can only read total print counter data.
2 Only total print counter can be read by an @Remote Appliance or equivalent. 6 Postscript printer option required for printing from the DocumentMall MFP browser firmware.
3 Requires Java VM Card Type O.. 7 Limited info.
4 Some counter data can be read by an @Remote Appliance or equivalent. * Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers.
RICOH
@Remote Appliance
@Remote USB*
U = Compatibility status not yet available.
DocumentMall
Color Printers (cont’d)
CLP37DN/CLP42DN Y Y Y Y Y Y Y Y Y C 5
CLP42DN-HS Y Y Y Y Y Y Y C 5
SP C242DN C 8
C 8
C 8
U C 1
U U
SP 5100N Y Y Y Y Y Y C 5
LP150dn Y Y Y Y Y Y C 2
C 2
C 5
LP275hdn Y Y Y Y Y Y C 5
SP3400N / SP 3410DN C 7
C 7
C 7
C 7
Y C 8
C 5
LP235N Y Y Y Y Y Y C 3
C 3
C 5
LP136N-KP Y Y Y Y Y Y C 5
LP131NL Y Y Y Y Y Y C 5
SP 4310N Y Y Y Y U Y U U U
SP 5200DN/SP 5210DN Y Y Y Y U Y U C 4
U
SP 3500N / SP 3510DN C 1
C 1
C 1
Y C 1
Wide Format
LP124W C 6
C 6
C 6
Y Y
LW5100 C 6
C 6
C 6
Y Y Y
LW7140 C 6
C 6
C 6
Y Y Y
LW110 / LW111 Y Y
LW426 Y Y Y Y Y Y Y
1 Can only read total print counter data. 5 Postscript printer option required for printing from the DocumentMall MFP browser firmware.
2 Requires Java Type G. 6 Limited info.
3 Requires Java Type K. 7 Some counter data can be read by an @Remote Appliance or equivalent.
4 Requires Java Type O. * Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers.
RICOH
@Remote Appliance
@Remote USB*
U = Compatibility status not yet available.
DocumentMall
Wide Format
LP124W C 2
C 2
C 2
Y Y
LW5100 C 2
C 2
C 2
Y Y Y
LW7140 C 2
C 2
C 2
Y Y Y
LW110 / LW111 Y Y
LW426 Y Y Y Y Y Y Y
Facsimile
LF312 Y
LF412/LF417e Y C 1
LF510/LF515e Y C 1
FAX1190L Y
1 Postscript printer option required for printing from the DocumentMall MFP browser firmware.
2 Compatible with Ricoh controller. In case of using Ratio controller, the Ricoh controller is also
required. The device will have 2 IP addresses and must be installed in “Manage Mode”.
* Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers.
Contents
Mobile Printing
HotSpot Enterprise............................................................... 89
HotSpot MFP....................................................................... 90
How the HotSpot MFP Works.............................................. 91
Print Cloud.......................................................................... 93
FlexRelease CX..................................................................... 94
Forms Creation/Variable Data & Host Printing
IPDS..................................................................................... 95
Assessment & Cost Recovery
PCS Director........................................................................ 96
Ricoh Print & Copy Control Software................................... 97
Device Manager NX Accounting........................................... 98
Equitrac Express................................................................... 99
Equitrac Office..................................................................... 100
Utilities, Plug-ins & Drivers
Universal print drivers........................................................... 101
Intelligent Barcode Solution................................................. 102
AS/400 Host Print Transform (WCO)..................................... 103
MetaFrame - Device Option Utility........................................ 103
Novell Distributed Print Service - NDPS Gateway................... 103
SAP Device Type Drivers....................................................... 103
SAP R/3 Barcode & OCR Package......................................... 104
UNIX Filters.......................................................................... 104
Assessment & Cost Recovery Solutions Comparison............. 105
Hardware/Advanced Distribution Solutions Compatibility..... 109
HotSpot Enterprise lets mobile employees and visitors easily print to your corporate
Implementing this Solution
printers from any smartphone, tablet, or laptop. This on-site server-based solution
eliminates the need for network access to print. Users simply discover printers using the
• Print data is secured using 128-bit AES
app or web browser, then submit print jobs to their chosen device. The HotSpot Enterprise encryption
Server encrypts print data and keeps it inside your firewall during routing.
• Authentication for both users and
guests via LDAP (or the managed
Access Control List)
Major Applications
HotSpot Enterprise lets mobile workers discover output devices and submit print jobs to company printers using • Mid-size to large corporations in virtually
tablets, smartphones and laptops. any industry
• BYOD environments
Who Should Use HotSpot Enterprise • Colleges and Universities
• Organizations looking to offer hassle-free printing for mobile workers and guests
• Security conscious organizations who don’t want print output data passing through the
cloud
Complementary Products
Benefits
FlexRelease Server, Enhanced Locked
• Minimizes mobile worker and visitor frustration when needing to print Print NX, Card Authentication Package,
• Eliminates printing workarounds such as emailing files to a networked desktop to print Rico Print Copy Control, Equitrac Express,
• Security is enhanced by keeping data within the network Equitrac Office
• Lightens the burden on IT because users’ devices do not need to be configured
HotSpot MFP Multifunction Printers (MFPs) make it easy for anyone to print while on the go
Implementing this Solution
from a laptop, tablet, handheld device or web-enabled cell phone – including BlackBerry®
smartphone and iPhone® products – quickly, conveniently and securely.
• 128-bit SSL encryption used for
documents sent to server URL
• Instruction labels
Benefits
• Convenient printing for mobile workers including those who depend on mobile devices,
such as smartphones and tablets
Major Applications
• Preserve security of sensitive information by releasing documents only when sender is
present to receive them
• Completely driverless solution is user accessible and IT support required is limited • Hospitality
• Grant access to network printers without giving access to your corporate network
• Destinations frequented by mobile
workers
Using HotSpot MFP
• Print jobs are sent from mobile devices to a designated HotSpot MFP email address • Organizations with on-site contractors
or frequent visitors
• For web-based printing, the user types the HotSpot MFP URL into a browser
• Private release code is sent to the user to retrieve documents at the MFP
• Print release is performed right on the MFP’s control panel (no external keypad required)
• One print release code is generated regardless of the number of attachments
• After entering a release code a list of all jobs related to that code will be displayed on the
MFP panel
• Users select the jobs they wish to print or jobs can be deleted
• By default jobs left unprinted are purged after 72 hours
LS
or T
SSL
-bit
128
de
se co
elea
riv ate r
ive p
Rece
128-bit SSL Compressed
encryption print job file
HotSpot MFP
Receive Documents
Documents, Web pages and email messages/attachments are sent securely from the Internet-enabled device to the
PrinterOn Server, using 128-bit SSL (Secure Sockets Layer) or TLS.
The Server generates a compressed printable data file that is automatically formatted for the target HotSpot MFP,
and transmitted. For jobs submitted via the PrinterOn Web Page, a private release code is generated and then
displayed on the computer screen. In addition, the release code is emailed to the supplied address.
The print job is delivered via 128-bit SSL encrypted communication to the target HotSpot MFP. The file resides safely
on the MFP hard disk drive until the user arrives and enters the release code, using the MFP Touch-Screen, to print
the document.
Print Cloud allows you to print anywhere using your PC or mobile device by obtaining a Implementing this Solution
document release code. Using this Follow me-style printing capability, you can retrieve your
document from any Print Cloud enabled MFP, without installing printer drivers or even having
• Print Cloud is a service so there’s no
to choose the printer.
software to buy or install
• 128-bit transmission
• Collaboration features for document
sharing allow documents to be sent to
Send file to Print Cloud
specific recipients and locked to prevent
re-sharing with unauthorized people.
The sender can also limit the duration of
Enter release code at any the shared document’s availability
Print Cloud MFP to print
Print Cloud sends
release code 07428
Major Applications
• Mobile workers
Mobile Device
Print Cloud lets you print to any Print Cloud enabled MFP, without installing printer drivers or even knowing where Complementary Products
you’ll be...because with Print Cloud your documents can find you.
Integrated Cloud Environment
Benefits
• Print Cloud solves the problem of not having access to a printer when you’re mobile
• Follow me-style printing capability lets you print your documents at any Print Cloud enabled
MFP
FlexRelease CX provides secure release of your print jobs regardless of location. Because the
Implementing this Solution
solution is a cloud service, costly print servers are eliminated without sacrificing the flexibility
to release documents on demand. Documents can be submitted a number of ways - uploaded
• Configure settings and manage
via a web browser, emailed, submitted from an iOS (iPhone or iPad) application or through users and devices via the web-based
a standard print driver. Print jobs are held until you’re ready to release them from any Embedded Print Manager
FlexRelease enabled MFP.
• Print jobs are held for a period of
time and are automatically purged if
abandoned
Major Applications
FlexRelease CX lets you remove unwanted jobs from your print queue and only print the jobs you select. • Organizations that require a secure print
environment
Benefits
• Helps protect your data by holding your print jobs in the cloud until you’re ready to print Complementary Products
and retrieve your documents
• FlexRelease CX is a cloud service, so there’s no on-premises server to set up or support Card Authentication Package
• Enables printing from mobile devices - initiate print jobs from your mobile device without
designating a printer and retrieve your documents from any enabled Ricoh device
• Reduces wasteful printing by removing the need for banner pages and letting you delete
unwanted jobs from your list
• Eliminates lost print jobs
• Automatically removes jobs after a pre-determined period of time
Using FlexRelease CX
• Submit your print jobs to the FlexRelease CX cloud using a web browser, email, the iOS
application, or through a standard print driver
• To submit via email, attach a supported document or forward an email you have received
• To print, authenticate at any FlexRelease CX enabled MFP to release your documents
• You can modify print settings from the MFP panel, including orientation, # of copies,
combine (4 in 1, 2 in 1), paper size and 1-sided or 2-sided printing
• Supports printing of the email body, HTML, JPG, JPE, TIF, GIF, PNG and TXT files, Microsoft
Word, Excel, and PowerPoint, plus Adobe PDF files
• Your print jobs are held in the cloud for a pre-determined length of time
The IPDS integration solution installs via SD card or on the hard drive of printers, workgroup
Implementing this Solution
multifunction and high-speed production devices and transforms AFP/IPDS for professional
laser output. The integration software for IPDS enables iSeries and zSeries system users to
• Plug and play solution
achieve professional laser output from print jobs using the Intelligent Printer Data Stream
(IPDS) page description language, including Advanced Function Presentation (AFP) data • Software installs via SD Card or on the
streams. hard drive of network laser printers,
workgroup multifunction and high-
speed production devices
Host Systems
Desktop Users Major Applications
Outputs IPDS and AFP print jobs from iSeries and zSeries systems to networked printers, workgroup multifunctional
and high-speed production devices
Benefits
• Allows the full advantage of AFP/IPDS combined with the ability to print professional laser
output using networked printers, workgroup multifunction and high-speed production
devices
• Simultaneously provides PCL and PS printing for desktop users
Using IPDS
• Users can access the printer’s complete range of paper size options, finishing, collating and
other advanced output capabilities
PCS Director software allows you to monitor all printing, copying, scanning, and faxing
Implementing this Solution
activity, handle charge-backs, control who is printing, how much is being printed, and identify
the cost of printing across the entire organization. This comprehensive print management
• The PCS Director Suite consists of
solution allows you to understand and manage printing costs to reduce your Total Cost of 4 components, which can be used
Ownership. together or separately
Ricoh Print & Copy Control tracks copy, print, scan and fax activity, as well as user account
Implementing this Solution
information and sends the data to your Equitrac system. It helps you control costs while
tracking walkup activity at the MFP. The solution limits access to authenticated users, and
• Simple to install with auto-discovery of
print rules are automatically enforced to ensure print jobs are sent to the right device and
devices
to prevent abuse of higher-cost color devices. Users can even delete unwanted jobs before
printing to further reduce wasted paper and toner. • Ricoh Print & Copy Control software
installs on the SD card of the MFP
Major Applications
Ricoh Print & Copy Control features integrated workflows designed to encourage scanning as an alternative to
printing. • Small businesses
• Large corporations
Who Should Use Ricoh Print & Copy Control
• Municipal
• Organizations looking to control costs, regulate access and track walkup activity at MFPs,
including print, copy, scan and fax usage • Education, libraries and research
institutions
Benefits
• Manage all account information and reporting from one central location
• No terminals to purchase, install or maintain Complementary Products
• Helps lower costs by tracking walkup activity at the MFP and regulating access
GlobalScan NX, eCopy Sharescan,
• Reduces wasted paper and toner and prevents abuse of high-cost devices
Equitrac Capture & Send (option),
HotSpot Enterprise
Using Ricoh Print & Copy Control
• Users authenticate via PIN number, network login, or card swipe to unlock the front panel
display
• Print jobs in the user’s queue are automatically discovered and displayed
• Users may delete unwanted documents before printing
• Usage can be tracked by file size, paper size, media type, color and more, then allocated to
specific users, departments, clients or job codes
• Automatically deletes abandoned print jobs from the print server
• Equitrac’s Follow-You Printing technology lets users move among floors, buildings and other
locations and still print from any connected MFP
• The Equitrac Capture & Send option’s OCR engine (powered by Nuance OmniPage) converts
scanned documents into editable file formats including PDF, searchable PDF, and Microsoft
Office formats
• The Capture & Send option also lets you route scanned documents to email, fax, network
folders, and Microsoft SharePoint
Device Manager NX Accounting software combines cost recovery and tracking with a core set Implementing this Solution
of fleet management capabilities. This comprehensive solution allows you to monitor all print,
copy, scan and fax activity for select Ricoh devices and associate costs for tracking and charge-
• Installs on an Administrative
backs. Device Manager NX Accounting helps you understand and manage your document
computer, eliminating the need for an
output costs to reduce your Total Cost of Ownership. accounting server on the network
Major Applications
Device Manager NX Accounting tracks print, copy, scan and fax usage for walk-up activity at the MFP and print
• Ideal for environments with independent
jobs initiated from desktops.
agents such as Real Estate and Insurance
Benefits
• Cost effective accounting solution for output tracking and charge-backs
• Comprehensive print, copy, scan and fax data all in one place
• Automates the process of allocating costs back to users or departments for document
output
• Gives you a controlled way to offer color output while accurately tracking individual usage
Equitrac Express provides colleges, universities, K-12 schools and their libraries with protection
Implementing this Solution
against the costs and waste of uncontrolled printing.
• Integrates with Print & Copy Control
(PCC) and hardware control terminals
Benefits
• Educational institutions, colleges,
• Institutes accountability for every page printed
universities, K-12 schools, libraries
• Eliminates unauthorized, excessive or wasteful printing
• Cost savings by directing output to the most efficient devices
• Generates revenue from printing, allocating costs back to individuals, departments or grants
• Security for confidential documents Complementary Products
• Simplified administration improves service levels and reduces help desk calls
Print & Copy Control software
• Environmental benefits through the reduction of resources consumed
With Equitrac Office software, you can track, analyze, allocate and, if necessary, recover the
Implementing this Solution
costs of every document that is sent to a networked printer, copier or Multifunction device.
• Integrates with Print & Copy Control
(PCC) and hardware control terminals
Benefits
• Can be widely applied to businesses
• Gives users flexible, fast and secure printing output options and government entities seeking
• Addresses over-bought, under-utilized printing equipment output cost reduction, printing device
• Cost savings by directing output to the most efficient devices and eliminating unauthorized, management and security for printed
excessive or wasteful printing information
• Accurate allocation of output costs back to users, departments, projects or clients
• Simplified administration improves service levels and reduces help desk calls
• Environmental benefits through the reduction of resources consumed Complementary Products
The Universal print driver provides a single intelligent advanced driver, which can be used
Implementing
Universal printthis Solution
driver highlights
across your fleet of Multifunction Products and Laser Printers. The Universal print driver lets
you simplify printer support and lower management costs without sacrificing the features
• The universal drivers use bidirectional
important to your users. communication to capture device
information and maximize features
With Intelligent Barcode Solution (IBS) installed, Ricoh printers and MFPs can print output that Implementing this Solution
contains barcodes. IBS is compatible to the industry standard for barcode printing with laser
printers. IBS supports over 70 types of barcodes including 2D barcodes PDF417, UPS Maxicode
• IBS is downloaded from the Stethos web
and Data Matrix codes.
site and installed directly on the MFP or
printers hard disk drive
Major Applications
Installing Intelligent Barcode Solution on your Ricoh MFPs and printers provides you the ability to print over
70 different types of barcodes
Ricoh Solutions Partner Program
UNIX Filters
• Enables printing to Ricoh MFPs and printers in UNIX environments
• Provides easy network installation and support for device finishing options
• Installation script automates set-up in a UNIX environment
• “Device Option” support − printer input filter, enables use of Ricoh MFPs and printers with optional items such as Finisher and
Paper Bank
@Remote USB*
Equitrac Office
PCS Director
Express)
Trackable Device Usage
Copy P3 P P5 P5 P P
Print P P P P P
3 5 5
Scan P P P P P P
Fax P3 P P5 P5 P
Distinguish color from B&W P P P P P P
Color coverage / intensity
@Remote USB*
Equitrac Office
Office/Express)
PCS Director
Charge-back Methods
Associate costs back to users and clients for billing purposes P P P P P
Utilize user PIN codes P P P P P
Setup declining balances by user P P P P P
User / department codes P P P P P
Job / client codes P P P P P
Bill to multiple account code fields P P P P P
Payment by campus card P P P
Payment by debit to network printing account P P P
Payment by online or stored value card P P P
Payment by coin/bill P P P
Setup output costs by attribute (i.e. color, duplex) P P P P P
Calculate cost based on job-specific variables P P P P P
Ability to create different pricing schedules for charge-back P P P P P
Multi-currency support P1 P P P
Analysis & Reporting
Device usage reporting/tracking P P P P
Device status monitoring P P
Budgets and cost baselines P P P
Printing bottlenecks on network P P P P3
Library of predefined graphical reports P P P P
Ability to export report data P P P P4
Automatically email reports P P P
Report event scheduling P P P
1
The currency automatically changes in PCS Director based on the Windows regional settings.
2
Requires SmartDeviceMonitor
P = Feature is supported
O = Feature is supported by an option
3
Usage vs. Duty-Cycle Report will show this
4
Customer-facing reports only
* Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers
@Remote USB*
Equitrac Office
Office/Express)
PCS Director
Integration with Other Software / Systems
Accounting systems P P P
CAD systems P
GlobalScan P4 P4 P5
Blackboard transaction system P P
Cbord Odyssey PCS P P
Diebold P P
Debitec P P
Output Device Access
Card reader O1 P P O1
User codes P P P P P
Network login P P P P P
Software Operating Environment
Solution runs on MFP P P
Solution runs on Print Server P P
Utilizes a dedicated driver
@Remote USB*
Equitrac Office
Office/Express)
PCS Director
Security, Authentication & Admin.
Windows Active Directory P P P P P P
Novell Directory Services P P1
LDAP P P P P P P
Citrix P P P P2
Netware P
Automated installation to clients P3 P P P
4 4 4
Remote installation P P P P P P
Centralized configuration P P P P P P
5 5
Separate administration tool P P P P P
Developer / Customization tools
Branding of the user interface P P P
Custom fields based on printer and application P P P P
Complementary Solutions
Document Capture P P
Card Access P P P P
1
Novell--Windows-based only
P = Feature is supported
2
Machine software must be Windows-based
O = Feature is supported by an option
3
Requires a third-party IT application to support Automatic Installations to user's workstations
4
Requires a third-party IT application to support Remote Installations to select Ricoh Family Group MFPs (Ricoh, Savin, Lanier)
5
Included in base product
* Pre-sales Cost Assessment & Recovery tool. Not for sale to end customers
PART-
RICOH
NER
Hotspot Enterprise
Equitrac Express
Equitrac Office
C = Compatible with condition, see notes.
HotSpot MFP
PCS Director
U = Compatibility status not yet available.
IPDS
Color Multifunction
Aficio GX3000S Y Y Y
Aficio GX3000SF Y Y Y
Aficio GX3050SFN Y Y Y
Aficio MP C2030 Y Y Y
Aficio MP C300/C300SR/C400/C400SR Y Y Y Y Y Y Y
Aficio MP C3001/C3001G/C3501/C3501G Y Y Y Y Y Y Y
Aficio MP C4501/C4501G/C5501/C5501G Y Y Y Y C 2
Y Y Y
Aficio MP C4501A/C4501AG/C5501A/C5501AG Y Y Y Y Y
Aficio MP C305 Y Y Y Y
Aficio MP C3002/C3002G/C3502/C3502G Y Y Y Y
Aficio MP C4502/C4502G/C5502/C5502G Y Y Y Y
Aficio MP C4502A/C5502A Y Y Y Y
MP C3003 Y Y Y
MP C4503 Y Y Y
PART-
RICOH
NER
Hotspot Enterprise
Equitrac Express
C = Compatible with condition, see notes.
Equitrac Office
HotSpot MFP
PCS Director
U = Compatibility status not yet available.
IPDS
Color Multifunction (cont’d)
MP C5503 Y Y Y
MP C6003 Y Y Y
MP C6502 Y Y Y
MP C8002 Y Y Y
Aficio MP 2500/SPF C 1
Y Y Y
PART-
RICOH
NER
Hotspot Enterprise
Equitrac Express
C = Compatible with condition, see notes.
Equitrac Office
HotSpot MFP
PCS Director
U = Compatibility status not yet available.
IPDS
Black & White Multifunction (cont’d)
Aficio SP 1200SF Y Y Y
SP 4410SF Y Y Y Y
Aficio MP 301SPF Y U Y Y Y
Color Printers
GX2500 Y Y Y
GX e3300N/GX, e3350N Y Y Y
PART-
RICOH
NER
Hotspot Enterprise
Equitrac Express
C = Compatible with condition, see notes.
Equitrac Office
HotSpot MFP
PCS Director
U = Compatibility status not yet available.
IPDS
Color Printers (cont’d)
Aficio GX7000 Y Y Y
Aficio SP C320DN U Y Y Y
Aficio SP C242DN Y Y Y
Aficio SP 5100N Y Y Y
Aficio SP 8200DN C 1
Y Y Y
Aficio SP 9100DN C 1
Y Y Y
Aficio SP 6330N Y Y Y Y
Aficio SP 4100NL Y U Y Y
Aficio SP 1210N Y Y Y
Aficio SP 4310N Y Y Y Y Y
SP 3500N / SP 3510DN Y Y Y Y
PART-
RICOH
NER
Hotspot Enterprise
Equitrac Express
Equitrac Office
C = Compatible with condition, see notes.
HotSpot MFP
PCS Director
U = Compatibility status not yet available.
IPDS
Wide Format
Aficio SP W2470
MP W5100
MP W7140
FW770/FW780
Aficio MP W3601 Y
Facsimile
FAX3320L Y Y Y
FAX4430L/FAX4430NF Y Y Y
FAX5510L/FAX5510NF Y Y Y
FAX1190L Y Y Y
PART-
RICOH
NER
Hotspot Enterprise
Equitrac Express
C = Compatible with condition, see notes.
Equitrac Office
HotSpot MFP
PCS Director
U = Compatibility status not yet available.
IPDS
Color Multifunction
GX3000S Y Y Y
GX3000SF Y Y Y
GX3050SFN Y Y Y
SP C231SF, SP C232SF Y Y Y
C9020L Y Y Y
C9020/SPF, C9025/SPF C 1
Y C 2
Y Y Y
C6055/C7570 C 1
Y C 2
Y Y Y
Pro C550EX/C700EX Y C 2
Y Y
Pro C900/C900s Y Y Y Y
C9065 / C9075 Y Y Y Y
Pro C720/C720s Y Y Y
C230/C230SR/C240/C240SR Y Y Y Y Y
C9120/C9125 Y Y Y Y Y
C9130/C9130G/C9135/C9135G Y Y Y Y Y
C9145/C9145G/C9155/C9155G Y Y C 2
Y Y Y
C9145A/C9145AG/C9155A/C9155AG Y Y Y Y Y
SP C240SF / SP C242SF Y Y Y
MP C305 Y Y
MP C3002/C3002G/C3502/C3502G Y Y
MP C4502/C4502G/C5502/C5502G Y Y
MP C4502A/C5502A Y Y
MP C3003 Y Y Y
MP C4503 Y Y Y
PART-
RICOH
NER
Hotspot Enterprise
Equitrac Express
C = Compatible with condition, see notes.
Equitrac Office
HotSpot MFP
PCS Director
U = Compatibility status not yet available.
IPDS
Color Multifunction (cont’d)
MP C5503 Y Y Y
MP C6003 Y Y Y
MP C6502 Y Y Y
MP C8002 Y Y Y
7025 C 1
Y Y Y
9025B/9033B C 1
Y Y Y
9025SP/SPF, 9033SP/SPF C 1
Y C 2
Y Y Y
9040B/9050B C 1
Y Y Y
9040SP/SPF, 9050SP/SPF C 1
Y C 2
Y Y Y
917/917F/917SPF Y Y Y
9016/spf/s, 9021d/dspf/ds Y Y Y
9060/9070/9080/9090 Y Y C 2
Y Y
SP 3400SF / SP 3410SF Y Y Y Y
9228SP / 9233SP Y Y C 4
Y Y Y
9240G/SP, 9250G/SP Y Y C 4
Y Y Y
PART-
RICOH
NER
Hotspot Enterprise
Equitrac Express
C = Compatible with condition, see notes.
Equitrac Office
HotSpot MFP
PCS Director
U = Compatibility status not yet available.
IPDS
Black & White Multifunction (cont’d)
8060.8070/8080/8090 U Y C 1
U Y Y
920F/920SPF U Y U Y Y
MP 2852/MP 3352 Y C 2
Y Y Y
SP 4410SF Y Y C 3
Y Y Y
SP 4410SF Y Y Y Y
MP 4002/4002G/MP 5002/5002G Y Y Y Y Y Y
MP 4002SP/4002SPG/MP 5002SP/5002SPG Y Y Y Y Y Y
SP 3500SF / SP 3510SF Y Y Y Y
MP 301SPF Y U Y Y Y
Color Printers
SP C231N/ C232DN Y Y Y
SP C311N/SP C312DN Y Y Y
CLP340D / CLP350D Y Y Y
GX2500 Y Y Y
GX e3300N / GX e3350N Y Y Y
PART-
RICOH
NER
Hotspot Enterprise
Equitrac Express
C = Compatible with condition, see notes.
Equitrac Office
HotSpot MFP
PCS Director
U = Compatibility status not yet available.
IPDS
Color Printers (cont’d)
GX e5550N / GX5050N Y Y Y
GX7000 Y Y Y
SP C320DN U Y Y Y
CLP37DN/CLP42DN U Y Y Y
CLP42DN-HS U Y Y
SP C242DN Y Y Y
SP 5100N Y Y Y
MLP150DN C 1
Y Y Y
MLP175n C 1
Y Y Y
SP3400N / SP 3410DN Y Y Y Y
MLP235n Y Y Y Y
MLP36N-KP Y U Y Y
MLP31L Y U Y Y
SP 4310N Y Y Y Y Y
SP 5200DN/SP 5210DN Y Y Y Y Y
SP 3500N / SP 3510DN Y Y Y Y
PART-
RICOH
NER
Hotspot Enterprise
Equitrac Express
C = Compatible with condition, see notes.
Equitrac Office
HotSpot MFP
PCS Director
U = Compatibility status not yet available.
IPDS
Wide Format
2404WDP
5100WD
7140WD
7700W / 7800W
3406WD Y
Facsimile
SF3730 Y Y Y
SF3770/NF Y Y Y
SF3799/NF Y Y Y
FAX1190L Y Y Y
PART-
RICOH
NER
Hotspot Enterprise
Equitrac Express
C = Compatible with condition, see notes.
Equitrac Office
HotSpot MFP
PCS Director
U = Compatibility status not yet available.
IPDS
Color Multifunction
GX3000 Y Y Y
GX3000SF Y Y Y
GX3050SFN Y Y Y
SP C231SF/SP C232SF Y Y Y
LD520CL Y Y Y
LD540C/G/SPF, LD550CG/SPF C 1
Y C 2
Y Y Y
LD260c/LD275c C 1
Y C 2
Y Y Y
Pro C550EX/C700EX Y C 2
Y Y
Pro C900/C900s Y Y Y Y
LD365C / LD375C Y Y Y Y
Pro C720/C720s Y Y Y
LD130C/LD130CSR/LD140C/LD140CSR Y Y Y Y
LD620C/LD625C Y Y Y Y Y
LD630C/LD630CG/LD635C/LD635CG Y Y Y Y Y
LD645C/LD645CG/LD655C/LD655CG Y Y C 2
Y Y Y
LD645CA/LD645CAG/LD655CA/LD655CAG Y Y Y Y Y
SP C240SF / SP C242SF Y Y Y
MP C305 Y Y Y Y
MP C3002/C3002G/C3502/C3502G Y Y Y Y
MP C4502/C4502G/C5502/C5502G Y Y Y Y
MP C4502A/C5502A Y Y Y Y
MP C3003 Y Y Y
MP C4503 Y Y Y
PART-
RICOH
NER
Hotspot Enterprise
Equitrac Express
C = Compatible with condition, see notes.
Equitrac Office
HotSpot MFP
PCS Director
U = Compatibility status not yet available.
IPDS
Color Multifunction (cont’d)
MP C5503 Y Y Y
MP C6003 Y Y Y
MP C6502 Y Y Y
MP C8002 Y Y Y
LD125 C 1
Y Y Y
LD425B/LD433B C 1
Y Y Y
LD425SP/SPF, LD433SP/SPF C 1
Y Y Y Y
LD040B/LD050B C 1
Y Y Y
LD040SP/SPF, LD050SP/SPF C 1
Y Y Y Y
LD117/LD117F/LD117SPF Y Y Y
LD316/L, LD320d/dL Y Y Y
LD360/LD370/LD380/LD390 Y Y Y Y
SP 3400SF / SP 3410SF Y Y Y Y
LD528SP / LD533SP Y Y Y Y Y
LD140G/SP, LD150G/SP Y Y Y Y Y
PART-
RICOH
NER
Hotspot Enterprise
Equitrac Express
Equitrac Office
C = Compatible with condition, see notes.
HotSpot MFP
PCS Director
U = Compatibility status not yet available.
IPDS
Black & White Multifunction (cont’d)
LD260/LD270/LD280 U Y C 1
U Y Y
LD220F/LD220SPF U Y U Y Y
MP 2852/MP 3352 Y C 2
Y Y Y
SP 4410SF Y Y C 3
Y Y Y
SP 4410SF Y Y Y Y
MP 4002/4002G/MP 5002/5002G Y Y Y Y Y Y
MP 4002SP/4002SPG/MP 5002SP/5002SPG Y Y Y Y Y Y
SP 3500SF / SP 3510SF Y Y Y Y
MP 301SPF Y U Y Y Y
Color Printers
SP C231N/ C232DN Y Y Y
SP C311N/ SP C312DN Y Y Y
LP540C/LP550C Y Y Y
GX2500 Y Y Y
Y Y Y
PART-
RICOH
NER
Hotspot Enterprise
Equitrac Express
Equitrac Office
C = Compatible with condition, see notes.
HotSpot MFP
PCS Director
U = Compatibility status not yet available.
IPDS
Color Printers (cont’d)
GX e5550N / GX5050N Y Y Y
GX7000 Y Y Y
SP C320DN U Y Y Y
LP137CN/LP142CN U Y Y Y
LP142CN-HS U Y Y
SP C242DN Y Y Y
SP 5100N Y Y Y
LP150dn C 1
Y Y Y
LP275hdn C 1
Y Y Y
SP3400N / SP 3410DN Y Y Y Y
LP235N Y Y Y Y
LP136N-KP Y U Y Y
LP131NL Y U Y Y
SP 4310N Y Y Y Y Y
SP 5200DN/SP 5210DN Y Y Y Y Y
SP 3500N / SP 3510DN Y Y Y Y
PART-
RICOH
NER
Hotspot Enterprise
Equitrac Express
Equitrac Office
C = Compatible with condition, see notes.
HotSpot MFP
PCS Director
U = Compatibility status not yet available.
IPDS
Wide Format
LP124W
LW5100
LW7140
LW110 / LW111
LW426 Y
Facsimile
LF312 Y Y Y
LF412/LF417e Y Y Y
LF510/LF515e Y Y Y
FAX1190L Y Y Y
Specialty
AccuRoute........................................................................... 125
Digital StoreFront................................................................. 126
Digital StoreFront Essentials................................................. 135
Fiery Central........................................................................ 135
FusionPro Desktop............................................................... 135
FusionPro Server.................................................................. 135
M.I.S. Print........................................................................... 127
PlanetPress Suite.................................................................. 136
PowerPress.......................................................................... 128
QDirect................................................................................ 129
Reform PDC......................................................................... 130
WebCRD.............................................................................. 131
Development
DigiDocFlow........................................................................ 132
DocuClass............................................................................ 133
DocuLex Archive Studio....................................................... 134
Omtool™ AccuRoute® helps businesses and law offices of all sizes bridge the gaps in their
Implementing this Solution
paper-intensive business processes and workflows. Through our expanding platform of secure
and scalable document capture, processing, delivery, and archive capabilities, our customers
• AccuRoute® has native connectivity
reduce the costs, complexity, and compliance risk associated with all the paper. into all the major Document and
Records Management Systems,
Litigation Support Systems, as well as
• Email Time & Billing Systems
Self • Network Folder
• Web Folder • AccuRoute integrates with most
leading scanners and multi-function
• Email peripherals (MFPs) to deliver flexible,
Capture for... • Fax distributed document capture
Distribution
• Printer
• Distribution List • Integrate with Autonomy iManage,
DM , and Microsoft SharePoint with
• ECM AccuRoute Extensions
Store • Repository
• Archive
• Network Folder
• ERP
Major Applications
LOB
• CRM
Applications • Database, etc
• Law Firms, Healthcare Providers,
Financial Services & Insurance,
AccuRoute allows customers to capture information from all of their paper and electronic documents and integrate Manufacturers, and any customer
it with sophisticated back-end processes or workflows.
needing Enterprise Fax Servers
• Helps companies meet compliance
Who Should Use AccuRoute
guidelines
• Document-intensive organizations of all sizes wanting to streamline the capture and
conversion of paper and electronic documents into a variety of formats and distribute the
information to multiple destinations at the same time Ricoh Solutions Partner Program
• Businesses wanting to reduce the costs, complexity, and compliance risks associated with all
the paper The developer of this product, OmTool, is a
SPECIALTY partner member of Ricoh’s Solution
Benefits Partner Program. This product is sold by Ricoh
and supported by the developer.
• Reduces costs by creating electronic images that reduce paper and related consumables
while leveraging previous investments in hardware/infrastructure
SPECIALTY
• Increases Productivity by streamlining the document handling workflows
• Reduces liabilities and supports corporate Initiatives by adhering to record-retention
requirements, government regulations and compliance mandates
• Use barcoded cover sheets containing routing rules to simultaneously deliver documents to
their desired destinations
• Converts paper and electronic documents into a variety of formats (PDF, TIF, JPG, DOC, RTF,
XLS, & TXT)
• Documents can be tracked and recorded during each phase of delivery (including confirmations),
providing a time-stamped, server-based audit trail
• Cost recovery and tracking features available with compatible popular systems such as, Copitrak®,
Equitrac®, and nQueue Billback
Using AccuRoute
• Scan-to-Self -- email, network folders, or web folders
• Scan-to-Distribute -- email, fax, printers, and distribution lists
• Scan-to-Store -- enterprise content management systems (ECM) including document
management, records management, litigation support, and traditional enterprise content
management systems, repositories, archives, or network folders
• Scan-to-Line-of-Business (LOB) applications -- Including ERP, CRM and databases
• Scan-to-Fax -- full fax functionality and distribution
Digital StoreFront (DSF) is a web based file submission tool that simplifies print ordering over
Implementing this Solution
the Internet or Intranet to maximize Total Document Volume (TDV) on the Ricoh HV product
line up. DSF maximizes customer reach, ensures base retention, optimizes the customer’s
• Network/Internet connectivity
profitability and provides unmatched control and flexibility. DSF can be self-hosted on the
customer server or hosted on EFI’s server as an ASP.
Major Applications
Non-Print
Who Should Use Digital StoreFront Printer hosts the product or product
• Ideal for local, national or global document production centers or departments needing description for an item that does not
a centralized document job submission portal via the web, job tracking, and job cost require any print action (non print
product), customer orders from Catalog.
estimation
Kit
Benefits
A set of products which can include a
• Personalized web site combination of Ad Hoc, Catalog, or VDP
• Grow your reputation in the market and take customers from the competition that are sold as one product within the
• Automate the workflow in your Print Center, improving productivity and device utilization Catalog.
• Eliminate the manual handling of files, redundant data entry and opportunity for error
• Job tracking from beginning to end VDP
• Decrease proofing cycle time Printer hosts the VDP template, customer
• Pricing & Tax Administration fills in the variable data either via a web
• Merchant account support form or by uploading a list of recipients,
resulting in a personalized print product.
• Increase customer satisfaction and retention with easy to use customer interface
SPECIALTY
M.I.S. Print™ is a software solution that converts Xerox LCDS data streams (DJDE, Metacode, Implementing this Solution
and XES/UDK) to PostScript— enabling customers to print legacy mainframe jobs on any
networked printer. Integrate newer networking and printing technologies with legacy
• Supports LCDS, DJDE Metacode, XES/
applications and gain greater efficiency without costly re-programming. M.I.S. Print also
UDK, SCS, ASCII, and EBCDIC Line Data
provides tools to change, add, delete, or display print resources.
• Fully integrated with RSA’s QDirect™
output management and queuing
solution
RSA Server or
• Centralized Management of Printer
Inputs Co-Resident on Outputs
Resources: All printer resources (fonts,
Print Controller
forms, etc.) are loaded on the server
M.I.S. Print improves productivity by transforming LCDS and metacode data streams for printing on network,
midrange, or production printers.
Ricoh Solutions Partner Program
Who Should Use M.I.S. Print
The developer of this product, Rochester
• Organizations with legacy LCDS/Metacode transactional documents to print these
Software Assoc., is a SPECIALTY partner
documents on standard Postscript printers without requiring document re-engineering member of Ricoh’s Solution Partner Program.
This product is sold by Ricoh and supported by
Benefits the developer.
• Improve productivity by transforming LCDS and metacode data streams for printing on
network, midrange, or production printers SPECIALTY
• Reduce printing expenses by consolidating printers
• Enable printing and sharing of proprietary legacy documents
• Enable distributed print
• Expand use with PDF and archiving
• Network/Internet connectivity
Digital Files
via internet • Support for multiple output
Output
devices -can start with entry-level
configuration and add features as
needed
Solo Server
Digital files (supports one print engine)
PCs / Macs
Plus Server
(cluster up to 4 B+W or 2 color print
engines)
Scanned hard copy PowerPress Internet Max Server
(cluster up to 12 B+W or 5 color
print engines)
PowerPress offers a single solution that addresses a wide variety of production workflow problems associated with
job input, document processing and output Major Applications
SPECIALTY
QDirect™ allows you to consolidate printing and maximize equipment utilization. It accepts Implementing this Solution
jobs from any source, including the network, mainframes, hot folders, and other RSA
applications such as WebCRD and M.I.S. Print. You can then centrally manage and route all
• Runs on a highly scalable, reliable, RSA-
of those print jobs to a wide range of destinations such as production printers, office printers,
provided server or VMware® image
archival systems, email, or submit into an external prepress and workflow application.
• Java client (unlimited licenses) runs on
any PC desktop, providing operators
Inputs Outputs with easy access
Major Applications
Benefits
• Boost productivity by controlling and automating production
• Reduce costs by maximizing printer utilization
• Improve flexibility and time to delivery by simplifying workflows
• Analyze centralized accounting billing or business planning
Using QDirect
• Versatile: Accepts multiple inputs and data streams
• Extensible: Supports custom scripting to address your most complex requirements
• Thorough: Manages print workflow from start to finish
• Flexible: Supports diverse multivendor print center hardware and software
• Valuable: Enhances productivity and enables accountability through reporting
• Scalable: Grows with your needs with add-on modules, APIs, and customizations
• Secure: Provides User Rights Management to restrict access and functions
Reform PDC is a comprehensive document capture and output solution that accepts print
Implementing this Solution
stream data from any operating system or application, formats the information and can
provide automated distribution to printers, fax, email and archive systems without manual
• Reform PDC is a modular solution
intervention. Tight integration with Ricoh MFPs provides users with the ability to access host providing forms creation and print
system information right from the MFP control panel, enabling users to complete forms or file output from host systems and other
documents to archive systems directly from the control panel of any MOST enabled Ricoh MFP. applications as its foundation
Reform PDC enables host systems printing. In addition to the core capabilities, an extensive selection of plug- • Easy installation to multiple MFPs with
in options allow for modular configurations that can improve workflows and reduce costs in a wide range of mass-deployment tool
environments
• MFP status and activity logs
(documents tracked as they are
Who Should Use Reform PDC scanned to ensure delivery)
• Organizations looking to improve document processes including forms printing, document
• Administration capabilities to control
capture and routing, and automation of signature and approval processes
and regulate document approval chains
Benefits
• Automated form creation process saves time and reduces costs
• Cost savings on host printing supplies and equipment Major Applications
• Speed exchange of information by selecting distribution of documents when printing
• Ability to track paper-work that has been written on or signed • Host system forms printing
• Speed up and reduce errors in document approval processes
• Document capture and routing
• Enhance document security and provide easy user access with Card Authentication
• User activity tracking and cost accounting to evaluate usage, minimize expenses and • Manage signature collection and
recapture document expenses document approval
SPECIALTY
WebCRD™ is a secure, browser-based web to print solution that automates everything from Implementing this Solution
print ordering and fulfillment, to job ticketing, production management, cost tracking and
billing. More than a storefront, WebCRD is built to help in-plants and print centers increase
• Runs on a highly scalable, reliable, RSA-
automation and grow volume without adding staff. Further extend WebCRD with optional
provided server or VMware® image
modules, including multiple variable data options, and customizations.
• Available on-site or Hosted/ASP
(WebCRD OnDemand)
Using WebCRD
• Valuable: Single screen ticketing improves user experience
• Thorough: SurePDF™ print driver ensures print-ready PDFs
• Clear: SurePreview™ shows all finishing options and eliminates mistakes
• Productive: Drive production printers via JDF or native language with multiple site support
• Efficient: Support for enterprise authentication, integration with enterprise applications
DigiDocFlow brings the power of scanning simplicity to everyone. DigiDocFlow offers you the
Implementing this Solution
possibility to create a digital archive by scanning directly from your multifunctional product. In
three simple steps, your document is scanned and intelligently stored within your network as a
• 100% middleware, no dedicated server
text searchable PDF, TIFF, JPG, Word or Excel file. required
Major Applications
Simply place your document in the document feeder, select the desired workflow template, and DigiDocFlow will
route and name the document based on predefined metadata.
• Enhanced scanning features from the
Who Should Use DigiDocFlow multifunctional product (MFP)
• Any company or industry that has a need for electronic document creation for archival and • Streamlines communications between
retrieval departments and organizations
DocuClass is a modular, complete, and scalable ECM solution that allows organizations to
Implementing this Solution
streamline their internal operations by significantly improving the way they manage their
business information within a business process.
• Fully integrated with Active Directory
DocuClass manages the entire lifecycle of your documents and information from their capture to storage, Major Applications
preservation, processing, distribution, and delivery to key organizational processes
Using DocuClass
• Scan, classify, and index any document directly from the Control Panel of the MFP (with the Ricoh Solutions Partner Program
DocuClass MFP Link component)
The developer of this product, Cima, is a
• Submit electronic forms and trigger workflows automatically
SPECIALTY partner member of Ricoh’s Solution
• Save documents easily from any application or WEB interface by “printing” the documents Partner Program. This product is sold by Ricoh
directly into DocuClass (documents will be saved in DocuClass as TIFF or PDF documents) and supported by the developer.
• Drag and drop option, enables users to select one or several files from a local or network
location and drag and drop them directly into DocuClass DEVELOPER
• Using the Dynamic Clipboard - Allows the user to assemble dynamically new documents out
of certain pages or parts from one or more existing documents
• Approve, deny or route documents electronically
• Open MS documents within DocuClass, make changes, keep track of those changes and
save them as revisions or new documents
• Use the comprehensive “Audit Trail” capabilities to monitor all or selected system and user
activities, generate reports and view statistical information
Archive Studio offers a full range of scalable products, servicing everything from basic content
Implementing this Solution
management needs to enterprise-wide document management, workflow, collaboration,
email compliance and records retention.
• The MFP interface is fully
customizable, plus 3rd party touch
panel interfaces are compatible with
Archive Studio
Organizations can tightly control the lifecycle of all valuable information assets by directing the flow of documents
• Archive Studio product support and
from capture and indexing to access and collaboration to policy-based destruction. updates are provided to the customer
by DocuLex
Contents
The Ricoh G700SE integrates seamlessly with most field data collection and image capture applications. This feature will allow
you to improve existing processes, collect more information about integral parts of your business and open doors to new ways
of managing information that are important to you.
Connectivity
The Ricoh G700SE has standard onboard Bluetooth® and/or WIFI capabilities. Not only can you use these
wireless capabilities to send images remotely to any enabled device (or server), but you can also send
information to the camera as well.
Security
The Ricoh G700SE has built in Password Restriction, having Password Restrict access enabled, will force
users to enter a password before gaining access to certain functions on the camera including basic camera
usage. G700SE also supports WORM (Write Once Read Many) technology. Data stored on SanDisk®SD™
WORM cards can not be deleted or modified.
The Ricoh G700SE delivers a streamlined process for integrating quality images into mapping
Implementing this Solution
software applications, offering the ideal solution for GIS professionals. This solution embeds
GPS data coordinates with captured images automatically and seamlessly transfers pictures
• Uses the Ricoh G700SE as a single
and data to mapping software.
unit solution with optional GPS
module or in conjunction with
external GPS devices via Bluetooth®
Camera display shows acquired Image’s EXIF header containing
satellites, GPS coordinates and GPS coordinates & user-entered • Receives data wirelessly from
compass headings information Bluetooth® enabled GPS device for
increased accuracy
Major Applications
• Government/Defense
• Construction
• Law enforcement
The G700SE Geo-Imaging Solution simplifies your world by integrating GPS technology directly into the camera to
• Disaster assistance
Geo code images as they are captured
• Transportation
Benefits
• Streamlines workflow, saves time and increases accuracy of information Ricoh Developer Program
• Offers more convenience with wireless connectivity
• Provides immediate access to captured images and associated data Extend or customize this solution.
The Ricoh G700SE shows where your picture was taken and can integrate your images and stored attributes into the leading
Geographic Information Systems (GIS) and mapping applications. This allows for an image to be emailed or printed with vital
information relative to the workflow, time and position.
The Ricoh G700SE provides a complete data-imaging solution by combining data collection
Implementing this Solution
and barcode scanning with digital imaging. It is an ideal solution for organizations that have
barcode-based workflows.
• Shares data instantly from the Ricoh
G700SE using wireless devices
Image’s EXIF header • Integrates barcode scanning and on-
containing barcoded
information board software in a turn-key solution
Bill of Lading No.: 02039960
Department: Claims
Terminal No.: 32
Scan Barcode Camera ID: 12 Upload to PC
Employee No.: R02455
Image Capture Date: 10-20-03
Integration to
database
World’s first integrated barcode-enabled digital camera associates images with barcodes and automates upload and
• Vehicle inspections
integration of pictures and data
• Freight claims
• Organizations whose information workflows involve pictures as well as image information • Retail maintenance
including barcode information
• Human identification
Benefits • Manufacturing
• Streamlines workflow and increases accuracy of information • Medical/Healthcare
• Provides immediate access to captured images and associated data
• Eliminates manual processes needed to separately scan barcoded forms, download pictures
from a memory device and associate the image files with the data
• Offers more convenience with wireless connectivity
The Ricoh G700SE offers you the ability to capture up to 20 fields of important information about the item you are
photographing. This information can be entered manually, picked from pre-configured data dictionaries, via sound or you can
scan and store up to 4 consecutive barcodes associated with an image.
So, now you can capture barcode information, an image of your inventory and any other relevant information about the asset
digitally. The onboard data dictionary allows you to store important information about your images. The flexible database setup
makes it easy to store information about your image and easily integrate the data with any of the over 40 data storage solutions,
including SharePoint Server®, SQL®, and Oracle®, just to name a few.
Take picture
The Bluetooth® word mark and logo are registered trademarks of Bluetooth SIG, Inc. Bluetooth® technology is used by Ricoh Co., under licensing agreement with Bluetooth
SIG, Inc. Microsoft, Windows and Direct X are registered trademarks or trademarks of Microsoft Corporation in the U.S. and/or other countries. Apple, Macintosh and
Mac OS are registered trademarks or trademarks of Apple Computer Inc. in the U.S. and/or other countries. SanDisk and the SanDisk logo are trademarks of SanDisk
Corporation, registered in the United States and other countries. SD is a trademark of SD-3C, LLC. The SD logo is a trademark. Compatible with EPSON PRINT Image
Matching III. All other trademarks mentioned herein are the property of their respective owners
Contents
The RICOH Developer Program (RiDP™) provides unprecedented access to the development tools, technical resources,
sample code, training and engineering support that commercial and in-house developers need to integrate new or existing
solutions with hardware and software from Ricoh, Lanier and Savin. Whether developers need to embed a solution within
our hardware or software, customize a printer or fax driver, integrate with content management systems, or create other
specialized applications, RiDP makes development faster and easier. RiDP is available to independent software vendors, as well
as developers with colleges and universities, and Ricoh major and strategic accounts. RiDP has six tiers of membership, each
with unique resources and benefits.
Membership Options
RiDP offers a six-tier membership model designed to meet the varying requirements of commercial and in-house developers.
In-house developers at Ricoh major and strategic accounts as well as colleges and universities now have access to a program
specifically created with their needs in mind.
Technical Support
Equipment Program P
Training P
Use of Compatibility Tested Logo Upon
P P
Successful Completion
Ricoh Conference Participation P
Press Releases P
To improve efficiency around enterprise workflows, Ricoh has created "Embedded Software Architecture" (ESA), a J2ME-
compliant application development platform, to meet customer's unique business requirements. Developed applications can
be easily and cost effectively migrated across multiple platforms.
6.0X Ricoh EDP Code 414902 MP 171SPF 917SPF LD117SPF Production Ended
Type J
5.0X MP 9001 SP 9090sp LD390sp
Ricoh EDP Code 404230
Type H
4.1X SP C420DN SP C400DN SP C400DN
Ricoh EDP Code 403054
Type G
4.1X SP 8200DN MLP150DN LP150dn
Ricoh EDP Code 402957
Notes: GlobalScan NX, and eCopy are compatible with E-3100, E-5100 and E-7200 only. Any printing solution will not work when the Fiery controller is being used.
Notes: GlobalScan NX, and eCopy are compatible with E-3100, E-5100 and E-7200 only. Any printing solution will not work when the Fiery controller is being used.
The world is changing. Our customers and prospects are looking for partners who can help them solve business problems. They
want help managing their information, so they can innovate, grow and succeed.
Partner Program
The Ricoh Solutions Partner Program is three tiered and provides access to powerful marketing, sales, training and technical
support resources, depending upon partnership level.
Premier partners offer comprhensive Specialized partners offer solutions that Development partner solutions are part of
solutions, with training, vendor support, are highly specialized for vertical markets. a larger, fully integrated Ricoh solution.
and competitive pricing.
Frank Elchert
Senior Program Manager, Solutions Marketing
973.882.2105
frank.elchert@ricoh-usa.com
imagine. change
Living Wall
A living wall of plants purifies the air in the showroom and
highlights Ricoh’s commitment to business excellence and the
environment. In addition, solar panels on the roof of the building
partially power the Portal, reducing the showroom’s electricity
consumption.
State-of-the-art Facilities
Technology Portals are the place to learn and experience best-in-
class Ricoh Services, Hardware and Software. iPads control video
messaging, lighting and turntables while a digital video host
welcomes guests to an educational and interactive experience.