CHANDLER W.

MUELLER
1525 Summer Wood Lane ▪ Uniontown, OH 44685 ▪ (330) 933-7211 ▪ c_mueller1@salemstate.edu
StrengthsQuest: 1. Connectedness, 2. Includer, 3. Communication, 4. Input, 5. Harmony ▪ Myers-Briggs: ENFP

EDUCATION
SALEM STATE UNIVERSITY Expected Graduation May 2018
Candidate for MEd Higher Education in Student Affairs
THE UNIVERSITY OF AKRON August 2012 to May 2016
Bachelors of Arts in Psychology, minor: Sociology
RELEVANT EXPERIENCE
GRADUATE RETENTION FELLOW Sept. 2016 to Present
STUDENT INVOLVEMENT& ACTIVITIES, SALEMSTATE UNIVERSITY
 Supervise 5 Information Desk Attendants who manage the Info. Desk, Game Room, and Commuter Lounge
 Introduce new initiatives such as Friday Game Nights and implementing a formal method of organization
through Presence to improve the operation and activity performed by the Information Desk Attendants
 Managed a budget of $6,500 to plan and organize Orange Crush Week (Spirit Week) which included hosting
over 25 events/programs on and off campus
 Co-Advise Program Council with small and large-scale programs such as Fall and Spring concerts, performers,
and musicians as well as handle contracts, payment vouchers, and tech. riders
 Organize Midnight Breakfast with a budget of $5,500 accommodating over 800 students
 Assist the Viking Leadership Program by organizing speakers, events, and activities structured around the
individual and group values of the Social Change Model
 Co-Advise the Salem State University chapter of the National Society of Leadership and Success with the
orientation, leadership development, and induction process

GRADUATE ASSISTANT Sept. 2017 to Present

STUDENT LIFE OPERATIONS, SALEM STATE UNIVERSITY
 Supervise 2 Building Managers directly who supervise 6 daytime Operations Assistants and 5 evening
Building Assistants
 Oversee the management and accommodations for 18 nonacademic spaces
 Coordinate the interview, selection, hiring, training, scheduling, and evaluation process for all Student Life
Operations student employee positions
 Rewrote student employee job descriptions and functional area policies and procedures
 Utilize 25Live as the primary platform of organizing and maintaining the functioning of all spaces

GRADUATE ASSISTANT Sept. 2017 to Present

COMMUNITY STANDARDS,SALEM STATE UNIVERSITY
 Hear and adjudicate both residential and off campus student cases as a Conduct Hearing Officer
 Utilize Maxient as a means of organizing cases, resolutions, rationales, due dates, and correspondences
 Determine appropriate resolutions that meet the violation as well as maximizes student learning and fosters
corrective behavior
 Issue disciplinary sanctions from warnings to university probation; including disciplinary probation and
residential bans

GRADUATE INTERN June 2017 to Nov. 2017

NATIONALASSOCIATION FOR CAMPUS ACTIVITIES, NORTHEASTREGION
 Supported the Volunteer Development Committee on the Regional Conference Planning Committee with
awards and recognition, advisor networks, and orientation and hospitality
 Co-constructed and facilitated the national association mentorship program for fulltime professionals
 Developed a robust means of orientation for graduate students attending the conference
 SUMMER CONFERENCE COORDINATOR May 2017 to August 2017
HOUSING & RESIDENCE LIFE, UNIVERSITY OFCHICAGO
 Supervised and trained a group of 6 graduate student and undergraduate student interns
 Conducted pre-arrival conference preparations for 1000+ participants, including staff check in and out process,
coordinating orientation sessions, organizing rosters and dining needs, and scheduling conference and safety
orientations 

 Utilized StarRez, Persona, and UCat to create and establish housing assignments, access, and university
identification
 Participated in an on-call weekly duty rotation and served as professional staff responder in crisis and
emergency situations
 Reconciled a bill of $200,000+ upon completing the conference season
 Lead weekly meetings focused on residential facilities and maintenance and dining services

RESIDENT ADVISOR June2016 to August 2016

SUMMERFUEL, UNIVERSITY OFCALIFORNIA BERKELEY
 Worked with a team of 9 Resident Advisors to supervise and advise 130 international students studying abroad
 Fostered a community between 12 men from various countries through ice breakers, suite programs,
excursions, and weekly meetings
 Performed weekly duty rotations including being on-call, building walks, campus patrol, and office support
 Brainstormed, planed, and facilitated large-scale, program-wide events such as SummerFuel Carnival, Casino
Night, Amazing Race, Excursions into San Francisco, and Open Mic Night
 Conducted a series of roommate mediations, one-on-one meetings with residents, and perform bi-weekly
health and safety inspections in accordance with program protocols and procedures

DESK MANAGER October 2014 to May 2016

RESIDENCE LIFE & HOUSING, UNIVERSITY OFAKRON
 Worked with a team of 6 to supervise 70+ Community Assistants that staff 9 service desks
 Facilitated monthly staff meetings for CAs as necessary to address performance issues, policy updates, and
reinforce positive behaviors
 Assist with health and safety checks and building open and closing procedures
 Liaison between Residence Hall Program Board (RHPB) and the Residence Hall staff to update and inform the
department of future programs available for students
 Organized and facilitated Community Assistant scheduling, training, and information sessions at the beginning
of the summer for Summer Community Assistants, Resident Assistants, and Summer Ambassadors
 Ensure Community Assistants are adhering to and are informed of university Student Code of Conduct, all
residence hall guidelines, and position expectations, policies, and student contracts such as FERPA

LEADERSHIP EXPERIENCE
NATIONAL ASSOCIATION FORCAMPUS ACTIVITIES, NORTHEASTREGION November 2017
 Presented an education session on Creating a Community of Effective Communication Practices
 Sat on a panel of graduate students discussing our experiences in graduate school and perusing student affairs
as a career
 Recipient of the Kevin Fahey Graduate Assistant of the Year award
VICE PRESIDENT, ZIPS RECRUITING CLUB September 2014 to May 2016
 Led campus tours while acting as a College/High School Student Liaison
 Interviewed, trained, and supervised 50+ club members in their roles as tour guides and student representatives
 Spoke to junior and senior high school students at my alma mater about my college experiences and promoted
higher education post-graduation
SEXUAL ASSAULT RESPONSETEAM –SART August 2015 to May 2016
 Spread awareness about sexual harassment and inform the student body about its effects and initiate prevention
campaigns
 Participated in weekly campus-wide events throughout the Sexual Assault Awareness Month in April
 Collaborated with the newly established Rape-Crises Center to promote the integration of campus resources