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DHL EXPRESS

SERVICE & RATE

GUIDE 2018
AUSTRALIA
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 DHL Service & Rate Guide 2018: Australia 2

THE INTERNATIONAL
SPECIALISTS

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Express is the global market leader and specialist

in international shipping and courier delivery services,
and we’ve been building and continuously improving
our service for more than 45 years. Key to our success
is the strength of our global network, spanning more
than 220 countries and territories, in which some
90,000 employees provide services to more than 2.5
million customers.

What really sets us apart is the international shipping

expertise of our people. Their knowledge, coupled
with their passion and ‘can-do’ attitude, delivers
a truly world-class service and ensures that your
shipments get to their destination securely and as
quickly as possible.

Their expertise has been further enhanced recently

as a result of all our employees participating in the
company’s award-winning Certified International
Specialists (CIS) engagement and development
program.

This guide enables you to find out how DHL Express

can help you with your international shipping needs,
and to see what best fits your needs from our wide
range of products and services. Should you have any
questions, please get in touch with your DHL Account
Manager or visit us at dhl.com.au.
 DHL Service & Rate Guide 2018: Australia 3

SERVICES

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Export services Import services Domestic services Optional services Surcharges Customs services

All our services are time definite and offer you secure door-to-door delivery of goods and documents to and from virtually
every country and territory. Whether you need your shipments delivered at the start, middle or end of a business day, our
services offer full track-and-trace visibility so you always know where your shipments are.

EXPORT SERVICES
DHL Express Worldwide
Our most popular product, DHL Express Worldwide, offers
an end of business day delivery service around the world for
pieces up to 70kg and shipments up to 1,000kg.
We deliver reliably and quickly to more global destinations
across a single integrated network than any other express
delivery company.
DHL Express 9:00 (10:30 to the USA)
Our premium time-definite service offers a delivery before
9:00 (10:30 to the USA) on lanes that guarantee either a
next or second business day delivery. DHL Express 9:00 is
offered to the majority of business centers in Europe, the
Middle East, Africa, Asia and the Americas. DHL Express 9:00
features a money-back guarantee and is suitable for pieces
up to 30kg and shipments up to 300kg.

DHL Express 12:00

With DHL Express 12:00 you will receive your shipments
before 12 noon on the next possible business day. DHL
Express 12:00 offers a money-back guarantee and allows for
heavier pieces up to 70kg and shipments up to 300kg.

Our international services at a glance

DHL Express DHL Express 9:00

DHL Express 12:00
Worldwide (10:30 to the USA)

Delivery by the end of Delivery before 12 noon Delivery before 9:00 (10:30
Service description the next possible on the next possible to the USA) on the next
business day business day possible business day

Money-back guarantee No Yes* Yes*

Countries and territories covered More than 220 149 60

Delivery attempts 2 2 2

Maximum piece weight (not on pallet) 70kg 70kg 30kg

Maximum piece dimensions (L x W x H) 120 x 80 x 80cm† 120 x 80 x 80cm† 120 x 80 x 80cm†

Pallets accepted Yes No No

Maximum pallet weight 1,000kg n/a n/a

Maximum shipment weight 1,000kg 300kg 300kg

Maximum pallet dimensions (L x W x H) 120 x 100 x 160cm n/a n/a

*Additional terms and conditions apply – see dhl.com.au/en/express for details.

†
Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.
 DHL Service & Rate Guide 2018: Australia 4

SERVICES

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Export services Import services Domestic services Optional services Surcharges Customs services

IMPORT SERVICES
With our DHL Express Worldwide Import product, you can your country or any other destination, by using our dedicated
import shipments from over 200 countries in the world. This electronic shipping solution for imports. You will have one
is more than any other express delivery company can offer. account number, one invoice in a single currency and a fixed
What’s more, customers in, say, the USA can order an import price that means you know exactly what you will pay.
from China not just to the USA, but to other destinations as
well. We call this a third country shipment.

DOMESTIC SERVICES
There is no need for local brokers or forwarders to get
involved in any part of the process. You are in full control, If you want to ship documents or goods within your own
and able to manage all aspects of your imports in a very country, we can offer our DHL Time Definite Domestic
simple way. products with delivery time guarantees of 12:00, 9:00 or the
end of the next possible business day.
If you need a faster delivery, our DHL Express 12:00 and DHL
Express 9:00 services are available for import as well. You can
order an import from another country, to be delivered to
 DHL Service & Rate Guide 2018: Australia
SERVICES
The international specialists Services How to ship with DHL Express
Export services Import services Domestic services
OPTIONAL SERVICES
DHL Express offers a wide range of optional services – from
non-standard deliveries and billing options to climate
neutral shipping. In this way, we give you the flexibility to
choose the service that best fits your needs when using our
express delivery services worldwide.
Duties and Taxes Paid View charges
To make exporting your shipment even easier, DHL Express
can arrange for the shipper or a third party to be billed
for any duties and taxes payable at destination, rather
than the receiver of the shipment being billed. Charges apply
whenever the shipper requests that duties, taxes or other
regulatory fees be paid outside of the destination country.
Dedicated Pickup View charges
If your business needs a dedicated vehicle to collect unusual
shipments or a pickup outside normal business hours, we can
arrange this for you.
Shipment Preparation View charges
This is a convenient, fast and reliable service for seasonal
or irregular shipments that require extra resources for their
preparation. DHL manages the entire process of waybill
preparation, content selection, labelling and packaging,
then sends the shipments to the designated domestic or
international business addresses.
Shipment Insurance View charges
We recommend this comprehensive protection for your
valuable or personal shipments, giving you peace of mind in
the unlikely event of physical damage or loss.
Extended Liability View charges
If you are sending valuable documents such as passports,
visa applications or regulatory certificates you can extend
the DHL standard liability with this service. It provides
coverage and compensation in the case of loss or damage.
For a full list of optional services, please visit your country website at dhl.com.au
5
Shipping tools Zones and rates
Optional services Surcharges Customs services
Direct Signature View charges
If you are sending sensitive documents or high value
contents you can request DHL to obtain a direct signature
from the consignee or a representative at the delivery
address. DHL will ensure your shipment is not re-directed, or
delivered at an alternative address.
GoGreen Climate Neutral View charges
This service is for customers who need a reliable method to
calculate their annual carbon emissions at a shipment level
and subsequently offset these emissions through approved
environmental programs. The whole process is verified
annually by an independent body accredited by the
United Nations.
GoGreen Carbon Estimate View charges
This is a high-level calculation using averages based on lane
and transportation mode. The report records the results
over the last three months. There is no offsetting involved
in this service.
GoGreen Carbon Footprint View charges
This is a detailed calculation of the carbon footprint of
shipments sent in a stated period. The report uses the
same measurement principles as Climate Neutral but
without the offsetting.
 DHL Service & Rate Guide 2018: Australia
SERVICES
The international specialists Services How to ship with DHL Express
Export services Import services Domestic services
SURCHARGES
In order to maintain a consistently high level of service, in
specific circumstances DHL Express levies a surcharge for
exceptional activities, ensuring that these surcharges are fair
for all of our customers.
Fuel Surcharge View charges
This variable surcharge is applied to the weight charge of
each shipment and any transportation related surcharges.
It is derived from publicly available fuel oil indices that
are also shown on the DHL Express website at dhl.com/
fuelsurcharge. The charge is calibrated every month to
the oil price that was current two months prior to the
billing month. The Fuel Surcharge applies to domestic and
international shipments.
Remote Area View charges
This surcharge applies when a shipment is collected from or
delivered to a location that is distant or difficult to serve.
The Remote Area surcharge applies to international and
domestic shipments.
Oversize Piece View charges
This fixed surcharge applies to any piece, including a pallet,
that exceeds the scale weight of 70kg or with a single
dimension in excess of 120cm. The Oversize Piece surcharge
applies to domestic and international shipments.
Non-Stackable Pallet View charges
This fixed surcharge is applied to any pallet within a
shipment that is not stackable either on request by the
shipper, or because of its shape, packaging or content. The
Non-Stackable Pallet surcharge applies to domestic and
international shipments.
For a full list of surcharges, please visit your country website at dhl.com.au
6
Shipping tools Zones and rates
Optional services Surcharges Customs services
Dangerous Goods View charges
This surcharge is applied to any shipment that contains
substances or commodities that are classified as hazardous.
Dangerous Goods surcharges apply to domestic and
international shipments.
Lithium Batteries View charges
A surcharge may apply per shipment when the handling
and transportation of shipments involves Lithium Ion or
Lithium Metal batteries compliant with the appropriate IATA
Packing Instructions 966, 967, 969 and 970, Section II.
Address Correction View charges
This fixed surcharge is applied to any shipment that has
an incorrect delivery address at the time of pickup and
the delivery cannot be fulfilled after making efforts at
the destination to determine the correct address. The
Address Correction surcharge applies to domestic and
international shipments.
Data Entry View charges
This fixed surcharge applies for each shipment consigned
with non-electronic, paper based manual waybills. Electronic
shipping documentation incurs no additional charges.
Security Charges View charges
Additional surcharges may apply when shipping from or to a
destination country where DHL is operating at elevated risk
due to continuous state of war, civil unrest, or continuous
threats from terrorism (Elevated Risk), or when shipping
to a destination country that is subject to trade restrictions
imposed by the UN Security Council (Restricted Destination).
 DHL Service & Rate Guide 2018: Australia 7

SERVICES

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Export services Import services Domestic services Optional services Surcharges Customs services

CUSTOMS SERVICES
DHL Express is the international specialist in shipping,
with extensive knowledge and experience of dealing with
customs topics worldwide. For your peace of mind, we
provide a wide range of customs support for standard as
well as non-routine customs-clearance processes. By making
sure that clearance is a smooth and efficient process, we
ensure your shipments arrive as quickly as possible, and
leave you free to focus on your core business. With our
online tool (tas.dhl.com) we provide essential customs
information to help you prepare your shipments.
Disbursement View charges
At the receiver’s request, DHL credit or cash is used to fund
the clearance, duty and tax charges relating to a shipment
or piece, instead of the receiver using their own bond or
credit line. The customs process is accelerated, with DHL
making prompt payment of relevant charges while the
receiver defers payment until an agreed date.
Advance Payment View charges
This service covers any import of a non-document shipment
for which DHL advances customs duties, taxes or regulatory
charges for receivers with whom DHL has no contractual
business relation e.g. private consumers. DHL assumes the
risk of non-repayment by the receiver, for which a charge is
applied based on the credit advanced, subject to a standard
minimum.
Bonded Storage View charges
Storage charges apply when the shipment cannot be
released by customs due to inaccurate or missing paperwork.
These charges take effect three days after the shipment
arrival date or the broker notification, whichever is later.
The charge applies to the duty and taxes payer.
Broker Notification View charges
At the customer’s request, DHL will provide the necessary
paperwork to the customer’s designated broker to perform
the import clearance and resume the delivery to the
final destination once the clearance is completed. DHL
is subsequently not responsible for the timeliness of the
submission to customs or for the release of the shipment.
Export Declaration View charges
Applies in countries where an export declaration is required
for shipments containing controlled commodities or
exceeding a certain value threshold or weight. Depending
on origin country, shippers that submit a declaration online
may avoid the local charge.

Formal Clearance View charges

Applied in selected countries, when importing goods with

an aggregated declaration value or weight exceeding the
limits set by destination Customs Authorities, or due to
other regulatory requirements are excluded from routine
clearance on a consolidated manifest and thus require
clearance under an individual entry form.

For a full list of customs services, please visit your country website at dhl.com.au
 DHL Service & Rate Guide 2018: Australia 8

HOW TO SHIP WITH

DHL EXPRESS

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Preparing your shipment Packaging your shipment Paying for your shipment

PREPARING YOUR SHIPMENT

Shipment weight
If you are sending a large but lightweight shipment, where
its volumetric weight exceeds its actual weight, the cost of
the shipment is calculated on the space your consignment
takes up on the aircraft. This is a standard IATA method. To
calculate the volumetric weight of your shipment, simply
multiply the length by height by width in centimetres, then
divide the total sum by 5,000.
Documentation required
Waybill
All shipments sent with DHL Express need to have a fully
completed DHL waybill or label securely attached to each
piece. This will enable the successful movement of your
shipment through the DHL network. Each waybill or label is
individually numbered to allow you to track your shipment
from collection through to delivery. Your shipment may also
need to be accompanied by customs documentation, such
as a commercial or proforma invoice, as well as additional
paperwork depending on the contents and value of the
shipment and the country you are sending to.

Invoice
Height A commercial or proforma invoice is required when sending
non-document shipments to countries and territories outside
your origin country or customs union. This is essentially a
declaration containing all the details of a transaction and
is used by customs authorities to assess if duties or taxes
are payable. A commercial invoice is used when goods are
part of a commercial transaction or intended for resale.
Length
A proforma invoice is used when sending goods of no
Width
commercial value (for example, when sending samples).
 DHL Service & Rate Guide 2018: Australia 9

HOW TO SHIP WITH

DHL EXPRESS

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Preparing your shipment Packaging your shipment Paying for your shipment

Your invoice will require the following details:

1 Bank details 8 Reason for export

These are the bank details that will be used for the This could be: For Sale; For Repair; After Repair; Gift;
transaction between the seller and buyer. These details are Sample; Personal Use Not For Resale; Replacement;
not required for non-commercial/proforma invoices. Intercompany Transfer; or Personal Effects.

2 Description
Generic or broad descriptions are no longer permitted and
Exporter
Tax ID/VAT No:
Commercial Invoice

are likely to cause delays. Descriptions should include the

Bank details Date:
1
items, how many there are, what they are made of, and
Waybill number:
what they will be used for. For example, describing items Invoice no:

as ‘samples’, ‘parts’ or ‘spares’ is not acceptable for customs Exporter code:

classification, safety and security reasons. Importer (Bill to): Receiver if different from Importer

Tax ID/VAT No:

3 Commodity code Shipment reference:

This is the product identification code used by the exporting Full description of Commodity Item Unit value Subtotal Net Country of
goods code quantity [Currency] value weight manufacture/origin
country to classify the goods to be exported. It assists 2 3
[Currency]
4
clearance and avoids delays.

4 Country of manufacture/origin
Freight:
This relates to the place of manufacture, not the country of Insurance:
export. If items are manufactured in more than one country,
Total declared value/currency: Total net
5
please list the origins. weight/ kg(s)

Total Pieces Total gross

weight/ kg(s)

5 Total declared value Type of export: 6

Incoterms: 7
This is the total value of the transaction for customs
Reason for export: 8
purposes based on the Incoterm selected. The total declared I/We hereby certify that the information contained in this invoice is true and correct and that
the contents of the shipments are as stated above
value should include freight and insurance charges if the
Position in company: Signature:
seller is responsible for these two elements.
Company stamp

6 Type of export
The options are: (1) Permanent; (2) Temporary; and
(3) Repair & Return.

7 Incoterms
Insert the Incoterm that best describes the terms of the
transaction. For example, DAP (Delivered At Place).
 DHL Service & Rate Guide 2018: Australia
HOW TO SHIP WITH
DHL EXPRESS
The international specialists Services How to ship with DHL Express
Preparing your shipment Packaging your shipment
PACKAGING YOUR SHIPMENT
To ensure that your shipments travel safely and securely
through the DHL Express global network, it is important that
they are packaged and labeled correctly.
Packaging guidelines
n If you are re-using envelopes or boxes, please ensure that
old labels and markings are removed.
n Securely fix the waybill to the shipment. The waybill can
be thought of as the shipment’s airline ticket and it will
delay delivery if it becomes separated from your shipment.
n The barcodes on the waybill are scanned at numerous points
during your shipment’s journey. Please ensure the barcode
is flat and not covered by tape, shrinkwrap or strapping.
n Place the waybill on the top or side of your shipment
and please ensure it does not overlap the corners or
edges of boxes.
n Use adequate protective wrapping for fragile or delicate
items and ensure they are packed as far away as possible
from the corners of boxes.
n To prevent injury to our employees, please pay special
attention to the packaging of sharp items. There should not
be any possibility of the contents piercing the packaging.
n Any individual pieces over 70kg should be placed on a
pallet. If you are sending a multi-piece shipment, it is not
necessary to place the individual pieces on a pallet unless
they exceed 70kg. For example, a shipment comprising
four 25kg pieces does not have to be placed on a pallet.
DHL packaging
We offer a range of high-quality DHL-branded packaging
items, suitable for shipping items of all shapes and sizes.
The items available include:
n Flyer bags
n Boxes in a range of sizes
n Tubes
n Bottle boxes
For more information on the range of packaging available,
please contact your DHL Account Manager or local Customer
Service team.
10
Shipping tools Zones and rates
Paying for your shipment
Prohibited and Restricted Goods
Prohibited Items
The following items will NOT be accepted for carriage
by DHL. This list includes items which are prohibited for
carriage by any law, regulation or statute of any federal,
state or local government of any country from, to or
through which the items may be carried. For international
carriage there may be additional prohibited items specified
by the country of destination. DHL may at its sole discretion
refuse to carry other items not listed below.
n All Samsung Galaxy Note7 and Samsung Note7 devices
n Bullion (of any precious metal)
n Cash (legal tender – bank notes, currency notes and coins)
n Complete firearms, ammunition, explosives / explosive
devices
n Human remains or ashes
n Hunting (animal) trophies, animal parts such as ivory
and sharks fin, animal remains or ashes, or animal by-
products and derived products not intended for human
consumption, prohibited for movement by the CITES
Convention and/or local law
n Illegal goods, such as counterfeit goods and narcotics
n Live animals (including but not limited to mammals,
reptiles, fish, invertebrates, amphibians, birds, insects,
larvae and pupae)
n Loose lithium metal batteries under IATA PI968 section II
n Loose precious and semi-precious stones (cut or un-cut,
polished or un-polished)
 DHL Service & Rate Guide 2018: Australia
HOW TO SHIP WITH
DHL EXPRESS
The international specialists Services How to ship with DHL Express
Preparing your shipment Packaging your shipment
Restricted Items
The following items will NOT be accepted for carriage unless
otherwise agreed to by DHL. To obtain such agreement a
business case will need to be conducted by DHL and the
items approved for carriage will be recorded in writing with
the Customer.
n Air guns, imitation or replica firearms, firearm parts
and replica ammunition (includes rifle butts, trigger
mechanisms, screws / bolts etc which are manufactured for
the sole purpose of creating a functional firearm)
n Antiques and works of art with a shipment value in excess
of EUR 500,000
n Banderols / Tax stickers with a shipment value in excess of
EUR 500,000
n Cigarettes and electronic cigarettes with a shipment value
in excess of EUR 500,000.
n Dangerous / hazardous goods including but not limited to
perfumes, aftershaves, aerosols, flammable substances, dry
ice, biological substances, UN classified dangerous goods
and any goods specified as such under International Air
Transport Association regulations (“IATA”), the Agreement
on Dangerous Goods by Road (“ADR”) or International
Maritime Dangerous Goods (“IMDG”) regulations.
Applicable to all shipments valued in excess of EUR
500,000
11
Shipping tools Zones and rates
Paying for your shipment
n Financial and monetary commodities – examples include
but are not limited to activated SIM cards for mobile
phones, blank or activated credit or cash dispenser cards,
blank cheques, event tickets, lottery tickets, money or
postal orders, pre-paid phone cards, tickets (blank stock),
traveller’s cheques, vouchers/tokens, unused stamps
etc. Applicable to all shipments valued in excess of EUR
500,000
n Furs
n Jewellery and watches and with individual values in excess
of EUR 5,000. The shipment must not exceed EUR 100,000
PAYING FOR YOUR SHIPMENT
You can pay for DHL Express services either with cash, a
credit card or by bank transfer. You can open an account
with DHL Express to pay via bank transfer; and all account
customers receive invoices on a pre-determined basis. For
more details, please get in touch with a Customer Service
Advisor at your local DHL Express office or go to
shipping.dhl.com.au/openaccount.
 DHL Service & Rate Guide 2018: Australia
SHIPPING TOOLS
The international specialists Services How to ship with DHL Express
SHIPPING SOLUTIONS
Making shipping easier
DHL Express offers a choice of electronic tools to suit even
the most demanding requirements. We invest continually
in market-leading technologies to make it easier for you to
send your shipments around the world. As a result, you have
more time to focus on your business.
Our electronic solutions cover online and offline options,
as well as integrated solutions. In addition, we provide
industry-specific solutions tailored for the Life Sciences and
Technology sectors. More information about our general
capabilities is provided on this page.
dhl.com
Our website provides a comprehensive guide to DHL Express
shipping services, as well as transport news, service updates
and contact details. To make doing business with us even
easier, the site features interactive tools that include online
booking, tracking and a volumetric weight calculator.
MyDHL
MyDHL gives you access to all DHL’s online capabilities. It
allows you to prepare your shipments, arrange collections,
store address details and use proactive tracking services.
You can register online at mydhl.com and benefit from
online billing solutions, eReturn and a lot more – all via a
single portal, giving you access to one or more accounts.
12
Shipping tools Zones and rates
Easyship
This is an offline advanced shipment management tool for
any organization with large shipping volumes or regular
scheduled deliveries. DHL Easyship can handle the needs of
multinational supply chains or any business with a central
shipping function. It is a Windows-based system, which
is easy to use yet very powerful – enabling you to handle
everything from regular mailshots to multi-stage shipping
processes.
Customer shipping integration
Using EDI and XML Services enables you to incorporate
DHL’s online shipping capabilities into your own website,
warehouse or customer service application. This provides
global shipment tracking while making it faster and easier
to access information about transit times, rates and courier
bookings.
Specific solutions
DHL offers additional capabilities for businesses requiring
more specialized solutions – for example, its Medical Express
and Collect & Return services. For more information, please
contact your DHL Account Manager or local Customer
Service team.
On Demand Delivery
An innovative, easy-to-use DHL Express service designed to
improve first-time delivery performance and enhance the
customer experience, especially for private or residential
deliveries. On Demand Delivery alert messages keep DHL
Receivers informed of shipment progress and scheduled
delivery. And the On Demand Delivery website allows
Receivers to reschedule, reroute, release or conveniently
collect from a DHL Service Point. Global availability ensures
consistent service standards and a harmonized user
experience for Receivers.
 DHL Service & Rate Guide 2018: Australia 13

ZONES AND RATES

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price Service capability
Optional services Surcharges Customs services Export services Import services
of your shipment and rating zones

CALCULATE THE PRICE OF YOUR SHIPMENT

1. Decide which service best suits your needs
(see page 3 for international services and page 4
for domestic services)
2. Weigh your shipment (see page 8 and dhl.com/
volumetricweight).
3. Determine the rating zone of the origin or destination
(see pages 15 and 16)
4. Find the rate using the rating zone and weight of your
shipment (see page 17 for exports and page 19 for
imports)

OPTIONAL SERVICES
Optional services View explanation How we charge Additional charge

Duties and Taxes Paid Per shipment $30

Dedicated Pickup Per shipment $50

Weekend Collection Per shipment $50

Weekend Delivery Per shipment $50

Shipment Insurance By shipment value $25, or 2.5% of stated shipment value if higher
Extended Liability Per shipment $6
Direct Signature Per shipment $7.50
$0.12 per kg
GoGreen Climate Neutral By shipment weight
$0.12 minimum per shipment
GoGreen Carbon Estimate Per report $150
GoGreen Carbon Footprint Per annum $750

For a full list of optional services, please visit your country website at dhl.com.au
 DHL Service & Rate Guide 2018: Australia 14

ZONES AND RATES

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price Service capability
Optional services Surcharges Customs services Export services Import services
of your shipment and rating zones

SURCHARGES
Surcharges View explanation How we charge Additional charge

Fuel Surcharge Per shipment Variable %

By shipment $0.60 per kg
Remote Area
weight $30 minimum per shipment
Additional Handling
Oversize Piece Per piece 120
Non-Stackable Pallet Per piece 225
Dangerous Goods

Full Dangerous Goods Per shipment $249

Lithium Batteries Section II (PI965) Per shipment $120

Excepted Quantities Per shipment $7

Dry Ice (UN1845) Per shipment $15

Lithium Batteries
Lithium Batteries Section II (966, 969) Per shipment $7
Lithium Batteries Section I Per shipment $249
Address Correction Per shipment $15
Data Entry Per shipment $4.50
Security Charges
Elevated Risk Per shipment $30
Restricted Destination Per shipment $40

CUSTOMS SERVICES
Customs services How we charge Additional charge
View explanation

Disbursement Per shipment $20, or 3% of the credit advanced if higher

Advance Payment Per shipment $20, or 3% of the credit advanced if higher
Formal Clearance Per shipment $83 (>$1000 declared value) $185 (>$10,000
declared value)
Bonded Storage Per shipment and per kg per day $0.17/kg/day (minimum $2) after 3 calendar days
Broker Notification Per shipment $15
Export Declaration Per shipment $10

For a full list of surcharges/customs services, please visit your country website at dhl.com.au
 DHL Service & Rate Guide 2018: Australia 15

ZONES AND RATES

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price Service capability
Optional services Surcharges Customs services Export services Import services
of your shipment and rating zones

SERVICE CAPABILITY AND RATING ZONES

DHL DHL
DHL Express DHL Express DHL Express DHL Express
Country Zone Express Imports Country Zone Express Imports
12:00 9:00 12:00 9:00
Worldwide Worldwide
Afghanistan 9 P P Egypt 9 P P P
Albania 9 P P P P El Salvador 8 P P P P
Algeria 9 P P P Eritrea 9 P P
American Samoa 6 P P P Estonia 7 P P P
Andorra 8 P P P Ethiopia 9 P P
Angola 9 P P Falkland Islands 9 P P
Anguilla 9 P P Faroe Islands 9 P P
Antigua 9 P P Fiji 3 P P P
Argentina 8 P P P Finland 7 P P P
Armenia 9 P P France 7 P P P
Aruba 9 P P French Guyana 9 P P P
Austria 7 P P P P Gabon 9 P P P
Azerbaijan 9 P P Gambia 9 P P
Bahamas 9 P P P P Georgia 9 P P
Bahrain 8 P P P Germany 7 P P P P
Bangladesh 4 P P Ghana 9 P P P
Barbados 9 P P P P Gibraltar 8 P P P P
Belarus 9 P P Greece 7 P P P
Belgium 7 P P P P Greenland 9 P P
Belize 8 P P P Grenada 9 P P
Benin 9 P P Guadeloupe 9 P P P
Bermuda 9 P P P Guam 9 P P P
Bhutan 9 P P Guatemala 8 P P P P
Bolivia 8 P P P Guernsey 7 P P P
P
Bonaire 9 P P P Guinea Republic 9 P P P
Bosnia and Herzegovina 9 P P Guinea-Bissau 9 P P
Botswana 9 P P P Guinea-Equatorial 9 P P
Brazil 8 P P P P Guyana (British) 9 P P P
Brunei 4 P P P Haiti 9 P P P
Bulgaria 7 P P P Honduras 8 P P P
Burkina Faso 9 P P P Hong Kong 3 P P P P
Burundi 9 P P Hungary 7 P P P
Cambodia 4 P P Iceland 9 P P P
P
Cameroon 9 P P P India 3 P P P
Canada 5 P P P P Indonesia 3 P P
Canary Islands, The 9 P P Iran, Islamic Rep. of 9 P P P
Cape Verde 9 P P Iraq 9 P P
Cayman Islands 9 P P P Ireland, Rep. of 7 P P P P
Central African Republic 9 P P Israel 9 P P
Chad 9 P P Italy 7 P P P P
Chile 8 P P P Jamaica 9 P P P
China, People’s Republic 2 P P P Japan 3 P P P
Colombia 8 P P P P Jersey 7 P P P P
Comoros 9 P P Jordan 9 P P P P
Congo 9 P P Kazakhstan 9 P P P
Congo, Democratic Rep. of 9 P P P Kenya 9 P P P
Cook Islands 6 P P Kiribati 6 P P
Costa Rica 8 P P P Korea, D.P.R. of (North) 9 P P
Cote d’Ivoire 9 P P P Korea, Rep. of (South) 3 P P P
Croatia 7 P P P P Kosovo 9 P P
Cuba 8 P P Kuwait 8 P P P P
Curacao 9 P P P Kyrgyzstan 9 P P
Cyprus 7 P P P Lao P.D.R. 3 P P P
Czech Republic, The 7 P P P P Latvia 7 P P P
Denmark 7 P P P P Lebanon 9 P P P
Djibouti 9 P P Lesotho 9 P P P
Dominica 9 P P P Liberia 9 P P
Dominican Republic 9 P P P Libya 9 P P
Ecuador 8 P P
P Table continues overleaf
doc = document contents only P = document and non-document contents
For transit times and the availability of DHL Express 12:00 and DHL Express 9:00 for your origin and destination address, please refer to
the DHL Capability Tool at dct.dhl.com. Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.
 DHL Service & Rate Guide 2018: Australia 16

ZONES AND RATES

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price Service capability
Optional services Surcharges Customs services Export services Import services
of your shipment and rating zones

SERVICE CAPABILITY AND RATING ZONES

DHL DHL
DHL Express DHL Express DHL Express DHL Express
Country Zone Express Imports Country Zone Express Imports
12:00 9:00 12:00 9:00
Worldwide Worldwide
Liechtenstein 7 P P P P Saudi Arabia 8 P P P P
Lithuania 7 P P P Senegal 9 P P P
Luxembourg 7 P P P P Serbia, Rep. of 7 P P
Macau 3 P P P Seychelles 9 P P
Macedonia, Rep. of 9 P P Sierra Leone 9 P P P
Madagascar 9 P P P Singapore 3 P P P P
Malawi 9 P P P Slovakia 7 P P P P
Malaysia 3 P P P Slovenia 7 P P P
Maldives 9 P P Solomon Islands 6 P P
Mali 9 P P Somalia 9 P P
Malta 7 P P P Somaliland, Rep. of (North Somalia) 9 P P
Marshall Islands 6 P P P South Africa 8 P P P P
Martinique 9 P P P South Sudan 9 P P
Mauritania 9 P P Spain 7 P P P P
Mauritius 9 P P P Sri Lanka 4 P P P P
Mayotte 9 P P P St. Barthelemy 9 P P P
Mexico 5 P P P St. Eustatius 9 P P P
Micronesia, Fed. States of 9 P P St. Helena 9 P P
Moldova, Rep. of 9 P P St. Kitts 9 P P P
Monaco 7 P P P P St. Lucia 9 P P P
Mongolia 9 P P St. Maarten 9 P P P
Montenegro, Rep. of 9 P P St. Vincent 9 P P P
Montserrat 9 P P Sudan 9 P P
Morocco 9 P P P P Suriname 9 P P P
Mozambique 9 P P P Swaziland 9 P P P
Myanmar 4 P P P Sweden 7 P P P P
Namibia 9 P P P Switzerland 7 P P P
Nauru, Rep. of 6 P P Syria 9 P P
Nepal 4 P P P Tahiti 6 P P
Netherlands, The 7 P P P P Taiwan 3 P P P P
Nevis 9 P P P Tajikistan 9 P P
New Caledonia 6 P P Tanzania 9 P P P
New Zealand 1 P P P P Thailand 3 P P P P
Nicaragua 8 P P P P Timor-Leste 9 P P P
Niger 9 P P Togo 9 P P
Nigeria 9 P P P Tonga 6 P P
Niue 6 P P Trinidad and Tobago 9 P P P P
Northern Mariana Islands 9 P P Tunisia 9 P P P
Norway 7 P P P Turkey 8 P P P P
Oman 8 P P P P Turks and Caicos Islands 9 P P P
Pakistan 4 P P Tuvalu 6 P P
P
Palau 9 P P Uganda 9 P P P
Panama 8 P P P P Ukraine 9 P P P P
Papua New Guinea 3 P P United Arab Emirates 8 P P P P
Paraguay 8 P P P P United Kingdom 7 P P P P
Peru 8 P P P P United States of America 5 P P P
Philippines, The 3 P P P P Uruguay 8 P P P P
Poland 7 P P Uzbekistan 9 P P
Portugal 7 P P P P Vanuatu 6 P P
Puerto Rico 9 P P P P Vatican City 7 P P P
Qatar 8 P P P P Venezuela 8 P P
Reunion, Island of 9 P P P Vietnam 3 P P P
Romania 7 P P Virgin Islands (British) 9 P P P
Russian Federation, The 9 P P P Virgin Islands (US) 9 P P
Rwanda 9 P P Yemen, Rep. of 9 P P
Samoa 6 P P Zambia 9 P P P
San Marino 9 P P P P Zimbabwe 9 P P
P
Sao Tome & Principe 9 P P

doc = document contents only P = document and non-document contents

For transit times and the availability of DHL Express 12:00 and DHL Express 9:00 for your origin and destination address, please refer to
the DHL Capability Tool at dct.dhl.com. Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.
 DHL Service & Rate Guide 2018: Australia 17

ZONES AND RATES

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price Service capability
Optional services Surcharges Customs services Export services Import services
of your shipment and rating zones

Export rates by zone and product

DHL EXPRESS WORLDWIDE

Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9
Documents only up to 2kg
0.5 54.47 71.09 75.43 83.57 75.21 96.78 83.52 103.44 164.01
1 72.68 104.49 104.59 112.29 96.36 130.01 108.77 130.51 197.29
1.5 83.52 122.92 123.29 133.58 117.72 163.24 140.28 159.84 230.57
2 94.36 141.35 141.99 154.87 139.08 196.47 171.79 189.17 263.85
Documents from 2.5kg and non-documents from 0.5kg
0.5 77.91 99.04 100.02 116.48 97.53 134.85 105.04 121.81 186.85
1.0 97.39 125.34 126.43 137.55 118.73 168.08 128.37 150.80 233.12
1.5 112.58 149.83 150.86 165.88 139.93 201.31 151.70 179.79 275.65
2.0 127.77 174.32 175.29 194.21 161.13 234.54 175.03 208.78 318.18
2.5 145.59 197.07 201.49 230.36 185.51 274.43 201.22 243.55 367.15
3.0 155.9 208.93 212.48 248.96 203.59 293.89 221.69 265.54 399.29
3.5 166.21 220.79 223.47 267.56 221.67 313.35 242.16 287.53 431.43
4.0 176.52 232.65 234.46 286.16 239.75 332.81 262.63 309.52 463.57
4.5 186.83 244.51 245.45 304.76 257.83 352.27 283.10 331.51 495.71
5.0 197.14 256.37 256.44 323.36 275.91 371.73 303.57 353.50 527.85
5.5 201.65 264.17 264.80 334.14 285.51 382.41 311.83 364.45 546.11
6.0 206.16 271.97 273.16 344.92 295.11 393.09 320.09 375.40 564.37
6.5 210.67 279.77 281.52 355.70 304.71 403.77 328.35 386.35 582.63
7.0 215.18 287.57 289.88 366.48 314.31 414.45 336.61 397.30 600.89
7.5 219.69 295.37 298.24 377.26 323.91 425.13 344.87 408.25 619.15
8.0 224.20 303.17 306.60 388.04 333.51 435.81 353.13 419.20 637.41
8.5 228.71 310.97 314.96 398.82 343.11 446.49 361.39 430.15 655.67
9.0 233.22 318.77 323.32 409.60 352.71 457.17 369.65 441.10 673.93
9.5 237.73 326.57 331.68 420.38 362.31 467.85 377.91 452.05 692.19
10.0 242.24 334.37 340.04 431.16 371.91 478.53 386.17 463.00 710.45
10.5 244.66 339.76 344.01 433.14 375.55 479.85 392.11 473.56 718.59
11.0 247.08 345.15 347.98 435.12 379.19 481.17 398.05 484.12 726.73
11.5 249.50 350.54 351.95 437.10 382.83 482.49 403.99 494.68 734.87
12.0 251.92 355.93 355.92 439.08 386.47 483.81 409.93 505.24 743.01
12.5 254.34 361.32 359.89 441.06 390.11 485.13 415.87 515.8 751.15
13.0 256.76 366.71 363.86 443.04 393.75 486.45 421.81 526.36 759.29
13.5 259.18 372.10 367.83 445.02 397.39 487.77 427.75 536.92 767.43
14.0 261.60 377.49 371.80 447.00 401.03 489.09 433.69 547.48 775.57
14.5 264.02 382.88 375.77 448.98 404.67 490.41 439.63 558.04 783.71
15.0 266.44 388.27 379.74 450.96 408.31 491.73 445.57 568.60 791.85
15.5 268.86 393.66 383.71 452.94 411.95 493.05 451.51 579.16 799.99
16.0 271.28 399.05 387.68 454.92 415.59 494.37 457.45 589.72 808.13
16.5 273.70 404.44 391.65 456.90 419.23 495.69 463.39 600.28 816.27

Table continues overleaf

 DHL Service & Rate Guide 2018: Australia 18

ZONES AND RATES

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price Service capability
Optional services Surcharges Customs services Export services Import services
of your shipment and rating zones

Export rates by zone and product

DHL EXPRESS WORLDWIDE

Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9
17.0 276.12 409.83 395.62 458.88 422.87 497.01 469.33 610.84 824.41
17.5 278.54 415.22 399.59 460.86 426.51 498.33 475.27 621.40 832.55
18.0 280.96 420.61 403.56 462.84 430.15 499.65 481.21 631.96 840.69
18.5 283.38 426.00 407.53 464.82 433.79 500.97 487.15 642.52 848.83
19.0 285.80 431.39 411.50 466.80 437.43 502.29 493.09 653.08 856.97
19.5 288.22 436.78 415.47 468.78 441.07 503.61 499.03 663.64 865.11
20.0 290.64 442.17 419.44 470.76 444.71 504.93 504.97 674.20 873.25
20.5 297.24 455.16 424.29 482.87 456.84 516.15 515.49 684.76 898.56
21.0 303.84 468.15 429.14 494.98 468.97 527.37 526.01 695.32 923.87
21.5 310.44 481.14 433.99 507.09 481.10 538.59 536.53 705.88 949.18
22.0 317.04 494.13 438.84 519.20 493.23 549.81 547.05 716.44 974.49
22.5 323.64 507.12 443.69 531.31 505.36 561.03 557.57 727.00 999.80
23.0 330.24 520.11 448.54 543.42 517.49 572.25 568.09 737.56 1025.11
23.5 336.84 533.10 453.39 555.53 529.62 583.47 578.61 748.12 1050.42
24.0 343.44 546.09 458.24 567.64 541.75 594.69 589.13 758.68 1075.73
24.5 350.04 559.08 463.09 579.75 553.88 605.91 599.65 769.24 1101.04
25.0 356.64 572.07 467.94 591.86 566.01 617.13 610.17 779.80 1126.35
25.5 363.24 585.06 472.79 603.97 578.14 628.35 620.69 790.36 1151.66
26.0 369.84 598.05 477.64 616.08 590.27 639.57 631.21 800.92 1176.97
26.5 376.44 611.04 482.49 628.19 602.40 650.79 641.73 811.48 1202.28
27.0 383.04 624.03 487.34 640.30 614.53 662.01 652.25 822.04 1227.59
27.5 389.64 637.02 492.19 652.41 626.66 673.23 662.77 832.60 1252.90
28.0 396.24 650.01 497.04 664.52 638.79 684.45 673.29 843.16 1278.21
28.5 402.84 663.00 501.89 676.63 650.92 695.67 683.81 853.72 1303.52
29.0 409.44 675.99 506.74 688.74 663.05 706.89 694.33 864.28 1328.83
29.5 416.04 688.98 511.59 700.85 675.18 718.11 704.85 874.84 1354.14
30.0 422.64 701.97 516.44 712.96 687.31 729.33 715.37 885.4 1379.45
Multiplier Rate per 1Kg from 30.1 Kgs
30.5 - 70.0 13.96 22.14 17.78 23.44 21.68 28.38 23.68 29.06 45.78
70.5 - 300.0 12.54 20.28 16.62 20.92 19.66 28.30 21.56 27.50 41.82
over 300.0 13.16 21.34 17.42 21.94 20.62 29.68 22.62 28.84 43.84

DHL Express 12:00 – Guaranteed delivery before 12:00 on the next possible working day to over 145 countries
worldwide. Add $12.50 to the DHL Express Worldwide.
DHL Express 9:00 (10.30 to the USA) – Guaranteed delivery before 9:00 on the next possible working day to over
58 countries worldwide. Add $25.00 to the DHL Express Worldwide.

Weights are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter.
Rates are in Australian Dollars and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges. Terms and conditions
apply – see dhl.com.au/en/express for details.
*DHL Express does not accept shipments containing pieces exceeding 1,000 kg (2,200 lbs) or 300cm (118.1 inches) length. A shipment with
total weight exceeding 1,000 kg (2,200 lbs) requires pre-approval from DHL and may be charged at alternate rates. Our standard transit
time commitment may not apply. Please contact your DHL account manager.
 DHL Service & Rate Guide 2018: Australia 19

ZONES AND RATES

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price Service capability
Optional services Surcharges Customs services Export services Import services
of your shipment and rating zones

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9
Documents only up to 2kg
0.5 68.09 88.86 94.29 104.46 94.01 120.98 104.4 129.3 205.01
1 90.85 130.61 130.74 140.36 120.45 162.52 135.96 163.14 246.61
1.5 104.4 153.65 154.12 166.97 147.15 204.06 175.35 199.8 288.21
2 117.95 176.69 177.5 193.58 173.85 245.60 214.74 236.46 329.81
Documents from 2.5kg and non-documents from 0.5kg
0.5 97.39 123.8 125.03 145.60 121.91 168.56 131.30 152.26 233.56
1.0 121.74 156.68 158.04 171.94 148.41 210.10 160.46 188.50 291.40
1.5 140.73 187.29 188.58 207.35 174.91 251.64 189.62 224.74 344.56
2.0 159.72 217.90 219.12 242.76 201.41 293.18 218.78 260.98 397.72
2.5 182.00 246.34 251.87 287.95 231.89 343.04 251.52 304.44 458.93
3.0 194.89 261.17 265.61 311.20 254.49 367.37 277.11 331.93 499.11
3.5 207.78 276.00 279.35 334.45 277.09 391.70 302.70 359.42 539.29
4.0 220.67 290.83 293.09 357.70 299.69 416.03 328.29 386.91 579.47
4.5 233.56 305.66 306.83 380.95 322.29 440.36 353.88 414.40 619.65
5.0 246.45 320.49 320.57 404.20 344.89 464.69 379.47 441.89 659.83
5.5 252.09 330.24 331.02 417.68 356.89 478.04 389.80 455.58 682.66
6.0 257.73 339.99 341.47 431.16 368.89 491.39 400.13 469.27 705.49
6.5 263.37 349.74 351.92 444.64 380.89 504.74 410.46 482.96 728.32
7.0 269.01 359.49 362.37 458.12 392.89 518.09 420.79 496.65 751.15
7.5 274.65 369.24 372.82 471.60 404.89 531.44 431.12 510.34 773.98
8.0 280.29 378.99 383.27 485.08 416.89 544.79 441.45 524.03 796.81
8.5 285.93 388.74 393.72 498.56 428.89 558.14 451.78 537.72 819.64
9.0 291.57 398.49 404.17 512.04 440.89 571.49 462.11 551.41 842.47
9.5 297.21 408.24 414.62 525.52 452.89 584.84 472.44 565.10 865.30-
10.0 302.85 417.99 425.07 539.00 464.89 598.19 482.77 578.79 888.13
10.5 305.88 424.73 430.03 541.48 469.44 599.84 490.20 591.99 898.31
11.0 308.91 431.47 434.99 543.96 473.99 601.49 497.63 605.19 908.49
11.5 311.94 438.21 439.95 546.44 478.54 603.14 505.06 618.39 918.67
12.0 314.97 444.95 444.91 548.92 483.09 604.79 512.49 631.59 928.85
12.5 318.00 451.69 449.87 551.40 487.64 606.44 519.92 644.79 939.03
13.0 321.03 458.43 454.83 553.88 492.19 608.09 527.35 657.99 949.21
13.5 324.06 465.17 459.79 556.36 496.74 609.74 534.78 671.19 959.39
14.0 327.09 471.91 464.75 558.84 501.29 611.39 542.21 684.39 969.57
14.5 330.12 478.65 469.71 561.32 505.84 613.04 549.64 697.59 979.75
15.0 333.15 485.39 474.67 563.8 510.39 614.69 557.07 710.79 989.93
15.5 336.18 492.13 479.63 566.28 514.94 616.34 564.50 723.99 1000.11
16.0 339.21 498.87 484.59 568.76 519.49 617.99 571.93 737.19 1010.29
16.5 342.24 505.61 489.55 571.24 524.04 619.64 579.36 750.39 1020.47

Table continues overleaf

 DHL Service & Rate Guide 2018: Australia 20

ZONES AND RATES

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price Service capability
Optional services Surcharges Customs services Export services Import services
of your shipment and rating zones

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9
17.0 345.27 512.35 494.51 573.72 528.59 621.29 586.79 763.59 1030.65
17.5 348.30 519.09 499.47 576.20 533.14 622.94 594.22 776.79 1040.83
18.0 351.33 525.83 504.43 578.68 537.69 624.59 601.65 789.99 1051.01
18.5 354.36 532.57 509.39 581.16 542.24 626.24 609.08 803.19 1061.19
19.0 357.39 539.31 514.35 583.64 546.79 627.89 616.51 816.39 1071.37
19.5 360.42 546.05 519.31 586.12 551.34 629.54 623.94 829.59 1081.55
20.0 363.45 552.79 524.27 588.60 555.89 631.19 631.37 842.79 1091.73
20.5 371.70 569.03 530.33 603.74 571.05 645.22 644.52 855.99 1123.37
21.0 379.95 585.27 536.39 618.88 586.21 659.25 657.67 869.19 1155.01
21.5 388.20 601.51 542.45 634.02 601.37 673.28 670.82 882.39 1186.65
22.0 396.45 617.75 548.51 649.16 616.53 687.31 683.97 895.59 1218.29
22.5 404.70 633.99 554.57 664.30 631.69 701.34 697.12 908.79 1249.93
23.0 412.95 650.23 560.63 679.44 646.85 715.37 710.27 921.99 1281.57
23.5 421.20 666.47 566.69 694.58 662.01 729.40 723.42 935.19 1313.21
24.0 429.45 682.71 572.75 709.72 677.17 743.43 736.57 948.39 1344.85
24.5 437.70 698.95 578.81 724.86 692.33 757.46 749.72 961.59 1376.49
25.0 445.95 715.19 584.87 740.00 707.49 771.49 762.87 974.79 1408.13
25.5 454.20 731.43 590.93 755.14 722.65 785.52 776.02 987.99 1439.77
26.0 462.45 747.67 596.99 770.28 737.81 799.55 789.17 1001.19 1471.41
26.5 470.70 763.91 603.05 785.42 752.97 813.58 802.32 1014.39 1503.05
27.0 478.95 780.15 609.11 800.56 768.13 827.61 815.47 1027.59 1534.69
27.5 487.20 796.39 615.17 815.7 783.29 841.64 828.62 1040.79 1566.33
28.0 495.45 812.63 621.23 830.84 798.45 855.67 841.77 1053.99 1597.97
28.5 503.70 828.87 627.29 845.98 813.61 869.70 854.92 1067.19 1629.61
29.0 511.95 845.11 633.35 861.12 828.77 883.73 868.07 1080.39 1661.25
29.5 520.20 861.35 639.41 876.26 843.93 897.76 881.22 1093.59 1692.89
30.0 528.45 877.59 645.47 891.4 859.09 911.79 894.37 1106.79 1724.53
Multiplier Rate per 1Kg from 30.1 Kgs
30.5 - 70.0 20.24 32.10 25.78 33.98 31.44 41.16 34.34 42.14 66.38
70.5 - 300.0 18.18 29.40 24.10 30.34 28.50 41.04 31.26 39.88 60.64
over 300.0 19.08 30.94 25.26 31.82 29.90 43.04 32.80 41.82 63.56

DHL Express 12:00 – Guaranteed delivery before 12:00 on the next possible working day to over 145 countries
worldwide. Add $12.50 to the DHL Express Worldwide.
DHL Express 9:00 (10.30 to the USA) – Guaranteed delivery before 9:00 on the next possible working day to over
58 countries worldwide. Add $25.00 to the DHL Express Worldwide.

Weights are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter.
Rates are in Australian Dollars and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges. Terms and conditions
apply – see dhl.com.au/en/express for details.
*DHL Express does not accept shipments containing pieces exceeding 1,000 kg (2,200 lbs) or 300cm (118.1 inches) length. A shipment with
total weight exceeding 1,000 kg (2,200 lbs) requires pre-approval from DHL and may be charged at alternate rates. Our standard transit
time commitment may not apply. Please contact your DHL account manager.
SERVICE CENTER ADDRESSES AND PHONE NUMBERS

Adelaide Airport Brisbane Airport Cairns Canberra

382 Richmond Road 1A Boronia Road 13 Toohey Street Unit 2,
Netley Eagle Farm Cairns 134-136 Canberra Ave
5037 4008 4870 Fyshwick 2609

Darwin Melbourne Airport Port Melbourne Melbourne South East

301 Bagot Road 2-4 Mace Way 203 Ingles Street 55 Ricketts Road
Coconut Grove Tullamarine Port Melbourne Mount Waveley
0810 3045 3207 3149

Tuggerah Perth Airport Sydney Homebush Sydney South

Unit 6/ 1 Reliance Drive 9 Dawson Road (off Affleck Road) Unit 1 - 8 Hill Road 3 Keith Smith Drive
Tuggerah Newburn Homebush Bay Kingsford Smith Airport
2259 6105 2128 Mascot
2020

Country Head Office address

DHL Express (Australia) Pty Ltd
Level 5, Sydney Airport Centre
15 Bourke Road
Mascot NSW
2020

For contact details of the DHL Express office

nearest to you, please visit our website at dhl.com.au
or call the customer service hot-line on 131406

Valid: 1st January 2018