Professional Documents
Culture Documents
A Thesis
Presented to the Faculty of the
College of Public Administration
Pamantasan ng Lungsod ng Valenzuela
In Partial Fulfillment
Of the Requirements for the Degree
Bachelor of Science in Public Administration
JOHANNA E. ALAPAD
JAEL IONA D. CORPUZ
CAMILLE B. DELINO
GIRSON S. INUBACAN
SANDRA ROCHELLE L. RAMOS
ANDREA G. TOH
March 2017
ii
APPROVAL SHEET
Abstract
The research was purposely conducted with its main focus of determining
evaluating the quality of services provided to some of the victims of violence and
abuse among the women and children and the its implications to the status of
Republic Act number 9262, the programs and services within its provisions were
The variables measured and analyzed in this study include the socio-
economic status of each of them and the programs and services subject to the
study follows a descriptive method design that shows the factuality, explanation
and interpretation of the variables based on the data gathered through the
research locality of the study were the selected barangays in Valenzuela City
based base on where the most of the respondents resides as all of their names
and personal information were selected and gathered from the records of City
Social Welfare and Development Office of the City Government as well as the
were selected in this study were able to evaluate and give their preferences to
programs they received for the time they were the victim of violence that was
ranged from physically, emotionally, mentally and economic abuses. All of the
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information needed in this study were given by the respondents and was
carefully analyzed based on proper method that was used and formulated
findings that was interpreted to fit with exact result of the conducted assessment
on the programs and services provided to the victims. Conclusions based on the
were marginally showed unsatisfied result but with the accepted contentment on
the services they had received and therefore wants some improvement in every
aspect of the delivery of services in each of the responsible categories and areas
of concern with the accordance to the need of a woman who is violence and
abuse victim. Proposed policy and programs are recommended but still subject
for further analysis and improvement but a chance of being treated as particular
fast and widespread quality of government service and programs to the VAWC
victims.
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TABLE OF CONTENTS
Page
Title Page i
Approval Sheet ii
Abstract iii
Table of Contents v
List of Tables vii
List of Figure viii
Chapter
1 THE PROBLEM AND ITS BACKGROUND
Introduction 1
Conceptual Framework 4
Statement of the Problem 7
Significance of the Study 8
Scope and Limitations 10
Definition of Terms 10
2 REVIEW OF RELATED LITERATURE AND STUDIES
Local Literature 12
Foreign Literature 17
Local Studies 21
Foreign Studies 23
Synthesis 25
3 METHODOLOGY
Research Design 27
Research Locale 27
Samples and Sampling Techniques Used 28
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Instrumentation 29
Data Gathering Procedure 31
Statistical Treatment of Data 32
LIST OF TABLE
Table Page
Table Page
LIST OF FIGURE
Figure Page