PROJECT REPORT

ON

“AN ANALYTICAL STUDY ON NEED OF TRAINING

AND DEVELOPMENT AT HDFC BANK”

Submitted to
Rashtrasant Tukadoji Maharaj Nagpur University,
Nagpur
for the award of degree of
Master of Business Administration
course specialization in
Financial Management

Prepared by:
PRIYA AGRAWAL

Guide:
DR. SHRADDHA WILFRED

2017 – 2018
NIT Graduate School of Management
Survey No. 13/2, Mahurzari, Katol Road, Nagpur – 441 501
 CERTIFICATE

This is to certify that the project report titled “AN ANALYTICAL STUDY ON NEED

OF TRAINING AND DEVELOPMENT AT HDFC BANK” is a bonafide work of PRIYA

AGRAWAL who is student of MBA (Second Year), N I T Graduate School of

Management (Academic Session – 2017-18). This report is being submitted in

partial fulfillment of requirement for the course of Post Graduate Degree of

Masters of Business Administration (MBA) of Rashtrasant Tukadoji Maharaj

Nagpur University, Nagpur.

Dr. SHRADDHA WILFRED Dr Neha Sharma

Project Guide Director
 NIT Graduate School of Management

APPROVAL OF PROJECT PROPOSAL

Name of Student :- PRIYA AGRAWAL

Enrollment Roll No :-

College :- NIT GRADUATE SCHOOL OF MANAGEMENT AND

RESEARCH

Address of Student :- AT. POST. KHAT, TH. MOUDA DIST. NAGPUR

Title of Project :- “AN ANALYTICAL STUDY ON NEED OF TRAINING

AND DEVELOPMENT AT HDFC BANK”

Name of Guide :- DR. SHRADDHA WILFRED

Dr. SHRADDHA WILFRED Dr Neha Sharma

Faculty & Guide Director
 NIT Graduate School of Management

DECLARATION

I PRIYA AGRAWAL hereby declare that the project report titled, “AN

ANALYTICAL STUDY ON NEED OF TRAINING AND DEVELOPMENT AT HDFC BANK”

which is being submitted by me in partial fulfillment of requirement for the

Degree of Master of Business Administration of Rashtrasant Tukadoji Maharaj

Nagpur University, is a bonafide record of work exclusively carried out by me.

It is the result of my genuine efforts and the same has not been previously

submitted towards requirements of any course or examination of this or any

other university.

The sources of material and information used in this research study has been

duly acknowledged and certified. I hereby further confirm that this project truly

represents the bonafide work undertaken by me and is the outcome of thorough

and systematic research.

PRIYA AGRAWAL
 ACKNOWLEDGEMENT

.With limitless humility, I would like to praise

and thank God, the Supreme and the merciful, who
blessed me with all the favorable circumstances to go
through this project. I am highly grateful to my project
coordinator, DR. SHRADDHA WILFRED for all his
guidance and support during the course of this
training. I am indebted to all the staff members of
Money Bee who were always ready to help me. I wish to
express my profound gratitude to Dr. Shraddha
wilfred, Deptt . Of Management, Faculty of Social
Sciences for his learned guidance, constant
encouragement and valuable suggestions .I am highly
obliged to my parents, brother and sister. I am
also indebted to my venerable relatives and friends
whose love and affection has played a vital role during the
course of this training.

PRIYA AGRAWAL
 NIT Graduate School of Management

PREFACE

Training and Development activities are designed to impart specific

skills, abilities and knowledge to employees. Training is a planned effort by
an organization to facilitate employee’s learning of job related knowledge
and skills for the purpose of improving performance. Development refers to
learning opportunities designed to help employees grow and evolve a vision
for future.

The term ‘vestibule training’ is used to designate training in a class-

room for semi-skilled workers. It is more suitable where a large number of
employees must be trained at the same time for the same kind of work.
Where this method is used, there should be well qualified instructors in
charge of training programmes. Here the emphasis tends to be on learning
rather than production. It is frequently used to train clerks, machine
operators, typists, etc.

Vestibule training is adapted to the general type of training problem

that is faced by on-the-job training. An attempt is made to duplicate, as
nearly as possible, the materials, equipments and conditions found in real
work place. The human resources department makes arrangements for
vestibule training when the training work exceeds the capacity of the line
supervisors. Thus, in vestibule training, the workers are trained on specific
jobs as they would be expected to perform at their work place.
 NIT Graduate School of Management

TABLE OF CONTENTS

Sr. No. Contents Page No.

1. Introduction 1

2. Company Profile

3. Literature Review

4. Research Methodology

5. Data Collection

6. Data Analysis

7. Conclusions & Suggestions

Bibliography

Annexures