Multidimensional Conflict and Organizational

Performance
Flink, Carla M . American Review of Public Administration ; Parkville  Vol. 45, Iss. 2,  (Mar 2015): 182.

ProQuest document link

ABSTRACT
 
Conflict is part of every organization. Scholars have studied the effects of conflict on organization dynamics and
their outputs. Literature suggests that not all conflict is detrimental for organizations -- some conflict actually
helps bolster and refresh organizations. One concern for organizations is the vertical strategic alignment of
management strategies. Vertical cohesion or conflict impacts an organization's ability to reach optimal
performance. In the setting of English local governments, this study uses vertical strategic differences among two
levels of management as the measure of conflict in organizations to examine, one, how it impacts organization
performance, and two, if conflict has a nonlinear relationship with performance. Results indicate that conflict on
single strategies has no bearing on organization performance. Total strategy or multidimensional conflict,
however, negatively impacts performance. There is little support for a nonlinear relationship between conflict and
performance. Further analyses indicate that the negative impact of conflict is amplified for smaller organizations.

DETAILS

Subject: Organizational behavior; Performance evaluation; Strategic planning; Conflict

management; Vertical integration; Impact analysis; Studies

Classification: 2320: Organizational structure; 9130: Experiment/theoretical treatment

Publication title: American Review of Public Administration; Parkville

Volume: 45

Issue: 2

First page: 182

Publication year: 2015

Publication date: Mar 2015

Publisher: SAGE PUBLICATIONS, INC.

Place of publication: Parkville

Country of publication: United States

Publication subject: Public Administration

PDF GENERATED BY SEARCH.PROQUEST.COM Page 1 of 2

 ISSN: 02750740

Source type: Scholarly Journals

Language of publication: English

Document type: Feature

ProQuest document ID: 1658871967

Document URL: https://search.proquest.com/docview/1658871967?accountid=8083

Copyright: Copyright SAGE PUBLICATIONS, INC. Mar 2015

Last updated: 2015-02-28

Database: ProQuest Central

Database copyright  2017 ProQuest LLC. All rights reserved.

Terms and Conditions Contact ProQuest

PDF GENERATED BY SEARCH.PROQUEST.COM Page 2 of 2