Black Belt As Pioneers

Now that you have had several
months of experience as a back Belt, it is

Black Belt As Pioneers – Discussion time to assess how things are going.
This module is a discussion of

observations and expectations.
Breakthrough Management Group May 29, 2001
Notes:
Black Belt As Pioneers
© April 01, Breakthrough Management Group. Unpublished proprietary work available only under license. All rights reserved. May 29, 2001 Pg 1
Module Objectives
To discuss different views of the Six Sigma experience
Pioneers & Settlers
The Six Sigma Vision
To discuss your Six Sigma experience
Company’s expectations & deliverables
Personal expectations & deliverables
To discuss lasting results
For the company
For you
Notes:
Blueprint for Breakthrough
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H
Define Measure Analyze Improve Control H
Review and refining the Six Sigma
ID Variation: process in your company is an important
Six Sigma Refine the Screen Critical Optimize the
G
Exploratory G
aspect of the culture change.
Overview Project Inputs (DOE) Outputs
Analysis
Each company’s implementation of
F F
Six Sigma has its one special needs and
Project Identify Inputs ID Variation: Search for Control X’s
Statistical Interactions
wants.
E Management and Outputs & Monitor Y’s E
Analysis ( DOE) It is important to monitor the program
as well as the financial results to ensure
D
Computer Analyze
ID Variation:
Establish D
that the culture change is establishing
Measurement Define Y=f (X) Long-Term long-term quality.
Applications ANOVA
C
Systems Quality C
Determine BMG
Breakthrough Management Group
B B
Basic Statistics Process Plan for DOE 6σ
Blueprint for Breakthrough
Capability SIZ
E
FSCM NO DW G NO
RE
V
A
SC SH 1
A AL 1: 1 EE 1 OF 5 A
E T
8 7 6 5 4 3 2 1
Notes:
Control Phase – Potential Deliverables
8 7 6 5 4 3 2 1
H Project Recap & Remaining Measure, Analyze, and Improve Deliverables H

A good understanding of the roles and
Optimize the Outputs
expectations of a Black Belt is one of the
EVOP (EVolutionary OPeration)
G G
elements to establishing Long-term
Response Surface Designs quality.
F Multiple Regression / Introduction to Modeling F
Long-term quality is a product of the
Control the X’s and Monitor the Y’s culture change that is part of a Six Sigma
E
Introduction to Control & the Control Plan E
implementation. The Black Belt is the
Control Methods Apostle of the this culture change.
SPC & Control Charts
D D
Establishing Long-term Quality

C C
Project closure
Black Belts as Pioneers Breakthrough Management Group
B BMG B
Complete Phase Summary 6σ Blueprint for Breakthrough
Conclusions, Issues, & Next Steps SIZE
A
FSCM NO DWG NO REV
1
A A
Complete Final Report SCALE 1:1 SHEET 5 OF 5
8 7 6 5 4 3 2 1
Notes:
Pioneers Get the Arrows….
This is an old American saying that is
often applied to Research & Development
activities.
…And Settlers Many times breakthroughs in

technology are not well received at the
Get the Land outset and, for the innovator, it is often an
uphill battle for acceptance of a new idea.
After widespread acceptance of a new
technology, after the benefits are obvious,
acceptance is not an issue.
Often the difficulties experienced by
the Pioneer are forgotten and under-
appreciated.
Notes:
O Pioneer! – Who is He?
Explorer American history is replete with
Investigating and evaluating new territory. stories of the brave pioneers and
Invader explorers.
Point-of-view issue
Daniel Boone, Davey Crockett, Lewis
& Clark, and others all have a hallowed
Exploring areas where he may not be welcome place in U.S. history books.
Ambassador In some ways, the Black Belt is like
First contact with a different culture these early pioneers.
A representative of his home country to the new territory What were some of the characteristics
that were common to the early pioneers?
Innovator
What characteristics are used to select
A can-do, make-do person
Black Belt candidates?
Uses available, ordinary resources to solve unique problems
What else?
Notes:
How is a Black Belt like a Pioneer?
Explorer Ambassador
Investigates new territory. A Black Belt is often the first
Establishes trails for people contact other people have with

who will come later. Six Sigma.
Evaluates the quality and He must also truly represent
usefulness of the new the the Six Sigma community to

territory. the rest of the organization.
Invader Innovator
Most “new” territory is A Black Belt must make his
already owned or occupied improvements with a minimum

by someone else. of investment.
He must use the tools and
Some areas are thought by
some to be better left processes available to produce
unexplored. the savings.
?
Notes:
What about the Settlers?
Who were they? Think of the first English settlers in
People who came to the frontier, prepared to stay long-term. what is now the United States.
When did they come? Jamestown was settled in 1607, over 100
years after Columbus opened the New
After the pioneers World to the European explorers. These
What were they like? settlers came prepared to stay. They
Brave people. Facing many hardships and dangers.
brought their families, furniture and farm
tools. They cleared and planted land both
People prepared to make something of value out of the wilderness. for food and export crops.
What happened to them, long term? From these came both new pioneers
Some became pioneers and pushed west that settled further out into the frontier
and the wealthy land barons who learned
Some stayed and helped make the frontier a civilized place
how to profit from the established
Some failed and returned to the safety of the established cities settlement. Some settlers found the life
too hard and returned to England where
they could be comfortable in familiar
surroundings.
Notes:
The Six Sigma Settlers
Who are they? The Six Sigma Settlers are everyone
Process owners and process experts who benefits from the results of the
product. These people may have
The do-ers of the process. participated in the project. They are also
When do they come? the ones who must continue improving the
process until it is completely capable and
Usually after the beginning of the project in long-term control.
Prior to the establishment of long-term control
What happens to them, long term?
They inherit the results of the project
They continue to improve the process, until it is fully capable
with long-term control.
?
Notes:
Six Sigma – It’s a Vision Thing…
What is the ideal Six Sigma implementation? Black Belts and Master Black Belts
What would the company look like? are the only full-time practitioners of Six
Sigma. As such, they bear a large share
What would the Six Sigma Professionals look like?
of the burden of keeping the Six Sigma
What would the workforce look like? vision.
This is your Six Sigma vision! The Black Belt has to have a vision of
the ultimate end of the Six Sigma process.
This vision should be reinforced by the
Who are the Keepers of the Flame? Black Belt as often as practical to his
team members, Green Belts, and process
Who owns the vision? owners.
How is it communicated?
How is it maintained?
?
Notes:
What Have You Seen, So Far?
Expectations:
What does your company expect from Six Sigma?
What does the company expect of its Black Belts?
Benefits:
What have been the benefits to your company, so far?
What benefits appear likely in the near future?
What benefits do you think might not be realized until later?
Notes:
WIIFM (What’s In It For Me)?
Expectations:
What did you expect from your Six Sigma training?
What did you expect from your company as a Black Belt?
Benefits:
What benefits have you realized, so far?
What benefits appear likely in the near future?
What benefits do you think might not be realized until later?
Can you do anything to realize them sooner?
?
Notes:
What Next – After Your Training?
Remember the Prime Directive for Black Belts Even though the Black Belt must
Solve problems, complete projects fulfill many roles, his chief purpose is to
complete projects that lead to savings.
Finish your first project! Do not let the secondary roles, though
Get your project into realization. Calculate your savings! they are important, deter you from
Write your final report. Move on! completing your primary mission:
Pass your test. Get certified! solving problems using the Six Sigma
methodology.
Prepare for your next project
What did you learn about the Six Sigma process?
What worked?
What will you do differently?
How can you transfer that knowledge to other Black Belts?
Notes:
It’s Not Just Projects, Though…
You are a company resource
A statistics expert
A DOE expert
A problem solver
Someone with connections (to executives/champions)
You are a Six Sigma mentor
To your team members
To Green Belts in your area
To the next waves of Black Belts
You are the guardian of the Vision!
How will you transfer that vision to your team members?
To Green Belts?
To the next waves of Black Belts?
Notes:
Lasting Results for the Company
What are they?
How will you know when you get there?
Will you still be involved then?
Notes:
Lasting Results for You
What are they?
How will you know when you get there?
Will you still be involved then?
Notes:

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Now that you have had several

months of experience as a back Belt, it is

This module is a discussion of

Breakthrough Management Group May 29, 2001