Professional Documents
Culture Documents
Dr Bex Lewis
September 2010
Changes within the Higher Education (HE) sector have been accelerated by the
home, part-time, mature, or from overseas. Students will expect better access to
Cross indicates “people do not know what they like; they like what they know”.2
This essay will focus upon why resource materials are required for staff, the
toolkit that is in development, and the mix of methods that is required (both
online and offline). It will seek to identify the effectiveness of efforts made to
2006. The creation of the post was in itself a recognition by the University that it
was valuable to have someone promoting blended learning, but what does that
supporting students.4
1
BBC News (20/03/10), ‘Universities Look Into the Future’
http://news.bbc.co.uk/1/hi/education/8577272.stm, accessed 20/03/10. A look at any number of
Times Higher Education over the past few months will demonstrate similar debates.
2
Cross, J. (2007) Informal Learning p171
3
Lewis, B., (2009), ‘The Potential Impact of Blended Learning on the Learning and Teaching
Experience of Staff and Students at the University of Winchester’,
http://www.slideshare.net/drbexl/university-of-winchester-blended-learning
4
Macdonald, J. (2008) Blended Learning and Online Tutoring: Planning Learning Support and
Activity Design, p2
1 |Page
Cross questions whether the term “blended learning” has any value, unless “the
‘blend’ to be considered can include any mix and may not include any face-to-
face at all”.5 Macdonald recognises that blended learning may not be the most
helpful term, but it is widely used in the HE sector,6 and as more flexibility is
required from students,7 we need to find the right tools to meet that need, and it
is those needs that need to be identified. White argues that far too much
attention is paid to the technology itself, “it’s like talking about the internal
combustion engine, rather than stepping back about where we’re trying to
head”. The phone, which is now culturally normalised, is now “the conversations
literacy is also required, and for staff to change their teaching practices in
institutions are being networked into a grid of learning. As campuses run out of
are looking for other ways to increase capacity, particularly through the use of
5
Cross, J. Op. Cit. pp.170-1
6
Macdonald, J. Op. Cit. p1
7
JISC, (2007) ‘In Their Own Words’,
http://www.jisc.ac.uk/publications/programmerelated/2007/intheirownwords.aspx accessed
23/08/10
8
Lewis, B., quoting White, D., http://digital-fingerprint.co.uk/2010/04/dave-white-keynote-pelc10/,
accessed 08/04/10
9
Beetham H., & Sharpe, R. (eds) (2007) Rethinking Pedagogy for a Digital Age p5
10
Lewis, B., quoting Fraser, J. ‘Keynote, #Pelc10’, http://digital-fingerprint.co.uk/2010/04/josie-
fraser-keynote-pelc10/, accessed 07/04/10. See also Lewis B., summarising ‘Digital Literacies
Session’, http://digital-fingerprint.co.uk/2010/09/learning-literacies-in-a-digital-age-digilit-altc2010/,
accessed 13/9/10
11
Beetham H., & Sharpe, R. (eds) Op. Cit. p5
2 |Page
Wimba.12 Machines may be able to store and process information, but it is people
that transform and add value to it: ‘Tutors, mentors and online facilitators are
now seen as the asset that makes all the difference to student retention,
new technologies and the willingness to try out new software and new
range of software.’14
In recent years the internet has moved from an information tool, to a relationship
tool, built upon relationships of trust,15 with increasing numbers using peer-to-
peer services.16 In 2001, Prensky coined the term ‘Digital Natives’,17 which many
believe applies to all young students, who are seen as technologically savvy. At
the JISC E-Learning Fair ‘digital natives’ were identified as those whose
expectations were global, responsive, and flexible but with a tendency towards
the facile.18 Reports such as the CLEX report19 and Childwise Monitor Report20
have identified that the use of Web 2.0 as ubiquitous from the age of 12. White,
visitors’, who see the web as a collection of useful tools, and ‘digital residents’
who see the web as a ‘place to live’.21 Arguably, whatever the definition, tech-
12
‘Wimba’, http://www.wimba.com/, accessed 13/9/10
13
Mason, R. & Rennie, F. (2004) The Connecticon: Learning for the Connected Generation p6
14
Ibid.p8
15
Jarvis, J. (2009) What Would Google Do? p86
16
TechCrunch ‘Wired Declares The Web Is Dead—Don’t Pull Out The Coffin Just Yet’
http://techcrunch.com/2010/08/17/wired-web-dead/, accessed 17/08/10
17
Prensky, M. (2001) ‘Digital Natives, Digital Immigrants’, On the Horizon, Vol, 9, No 5,
(http://bit.ly/prenskydignat, accessed 17/08/10)
18
JISC, ‘E-Learning Fair’, November 2009, http://digital-fingerprint.co.uk/2009/11/jisc-e-learning-
fair/ , accessed 18/08/10
19
Melville, D., (March 2009), ‘Higher Education in a Web 2.0 World’
http://www.jisc.ac.uk/media/documents/publications/heweb20rptv1.pdf (formerly at
http://www.clex.org.uk/), accessed 29/11/09
20
Childwise (2010) The Monitor Report 2009-10
21
White, D., (July 2008) ‘Not ‘Natives’ & ‘Immigrants’ but ‘Visitors’ & ‘Residents’,
http://tallblog.conted.ox.ac.uk/index.php/2008/07/23/not-natives-immigrants-but-
visitors-residents/, accessed 17/08/10
3 |Page
savviness is strong amongst many students, but, despite a strong drive from
management, there is much resistance amongst staff. CLEX identified that staff
time and support issues are critical; not just familiarity with the technology, but
where they fit strategically.22 Staff need to understand that many students don’t
use online tools well, lacking critical skills, and have developed shallow research
Wenger in 1991, is ‘one of the most articulated and developed concepts within
popularised the term, using the term practice to indicate professional practice
and the term community as “a group of shared interests and standards”.25 A CoP
provides a common sense of identity with which members of the community can
26
associate themselves.’ Cross likens an effective CoP to a beehive: “It organises
itself, buzzes with activity, and produces honey for the markets”, whilst
community of practice, peers learn from one another” rather than thinking that
knowledge has to be trickled from the top down,28 and people can’t be forced to
22
Melville, D., (March 2009), ‘Higher Education in a Web 2.0 World’
http://www.jisc.ac.uk/media/documents/publications/heweb20rptv1.pdf (formerly at
http://www.clex.org.uk/), accessed 29/11/09
23
Beetham H., & Sharpe, R. (eds) Op. Cit. p5
24
Barton, D. & Tusting, K. (eds) (2005) Beyond Communities of Practice: Language, Power and
Social Context p1
25
Wenger. E. (2006) Communities of Practice: a brief introduction,
http://www.ewenger.com/theory/index.htm, accessed 30/07/10
26
Mason, R. & Rennie, F. (2006) Elearning: The Key Concepts pp24-28
27
Cross, J. (2007) Informal Learning pp.151 -2
28
Ibid. p153
4 |Page
join them, 29 although the development of a basic infrastructure is seen as key. At
their efforts to create a Blended Learning CoP. They had developed lots of
relationships with individuals, which wasn’t efficient, but people liked it, and thus
echoes this, indicating that it is key to ‘recreate those conversations that you can
best have down the pub’. The best institutions have a centralised person (such
and into cross-subject discussions, but often we have to recognise that the
communications strategies, which can be a difficult and delicate job. Cakes are
individual meetings which have provided spaces for discussion. For 2010/11, a
series of workshops has been prepared to engender confidence in using both the
online tools that the students would be using, and the Wimba package to enable
29
Lewis, B., quoting Fraser, J. ‘Keynote, #Pelc10’, http://digital-fingerprint.co.uk/2010/04/josie-
fraser-keynote-pelc10/, accessed 07/04/10
30
Lewis, B., quoting Lee, B. & Moxon, D., http://digital-fingerprint.co.uk/2010/06/creating-a-
community-in-blended-learning-using-the-talents-of-all-iblc10/, accessed 17/06/10
31
Salmon, G. (2004) EModerating: The Key to Teaching and Learning Online, p34
32
Lewis, B., quoting White, D., http://digital-fingerprint.co.uk/2010/04/dave-white-keynote-pelc10/,
accessed 08/04/10
33
Lewis, B. (2010) ‘The 21st Century Learner: Blended Learning Tools and the Use of Social
Networks’, http://www.slideshare.net/drbexl/the-21st-century-learner-blended-learning-tools-and-
the-use-of-social-networks
34
Lewis, B. (2010), ‘Department of English and Creative Writing’,
http://www.slideshare.net/drbexl/blended-learning-forenglishcreativewritingfeburary2010, ‘Faculty
of Education, Health and Social Care’, http://www.slideshare.net/drbexl/blended-learning-for-
education-event-april-2010, ‘Faculty of Humanities and Social Sciences’,
http://www.slideshare.net/drbexl/blended-learning-for-fac-hss-april-2010-edit.
5 |Page
more flexible learning.35 The workshops are intentionally ‘optimally unprepared’
for workshops, with a strong basic schedule, but allowing time for flexibility,
The material that feeds into these internal meetings has been collected not only
from texts and online materials, but also from developing an external CoP
Wheeler,38 James Clay,39 Josie Fraser,40 Christian Payne,41 Sarah Knight (JISC),42
David Hopkins,43 ProfHacker,44 and Jane Hart.45 The Blended Learning Fellow
also sits upon a number of committees, including the Learning and Teaching
Committee, the Wimba Working Group and the Learning Network Working group.
Wimba, for which a three-year licence was purchased in September 2009, has
6 |Page
been given to Faculties,48 and surveys with staff49 and students50 have been
undertake. From those who did respond, there’s a clear demand for training in
new online tools. In many ways uptake in the Community is slow, but this is not
as they learn the practices their participation becomes more central.”51 There
are a large number of people signed up the ‘Blended Learning Network’,52 but
A Becta report from 2004 indicated that the key internal barriers for teachers
perception of the benefits’. Added to that were the external barriers: ‘lack of
First are the enthusiasts. They see the enormous potential in digital
technology and try to master its complexities. They also see its use as a
some of its excesses but see its potential to improve aspects of learning.
7 |Page
based on human interaction and long-established pedagogy. Finally, there
are the ‘New Luddites’ who are so critical of new technology that they
themselves”,55 with the responsibility shifting onto the individual learner, who is
University of Canterbury demonstrates in its DEBUT model, staff are offered the
learners, and this all counted towards CPD: Awareness, Confidence, Evaluation,
The Internet has introduced to all educational settings a ‘wealth of new materials
learning’ as solely some ‘IT thing’, rather than approaching it from the
scepticism as the benefits, or fear of using e-tools, so the role of the Blended
54
Ibid. p2
55
Fee, K. (2009) Delivering E-Learning: A complete strategy for design, application and
assessment, p.42
56
Sloman, M. (2003) Training in the Age of the Learner, p.xiii
57
Lewis, B., quoting Westerman, S. ‘DEBUT #iblc10’ http://digital-fingerprint.co.uk/2010/06/debut-
iblc10/ accessed 16/06/10
58
John, P.D. and Wheeler, S. (2008) The Digital Classroom: Harnessing Technology for the Future
pp15-24
59
Ibid.
8 |Page
Learning Fellow is to sell the benefits and present case studies.60 With the
emphasis on ‘impact’ there’s a need for scholars to have their work known in a
wider field, and personal examples from teaching,61 and research62 can
term ‘digital natives’ students are already familiar with the Web 2.0 world, which
is:
fast, fluid and personal, and the number of people it can reach is
news and ideas. What drives all media is the story, reporting information
Staff therefore need to engage with this also. Some refuse to engage, and say
that ‘e-learning is not for them’, but this is akin to saying that “they wanted to
learn but they didn’t like reading books” … something no employer would
learning blog,65 contribute to the Wiki on the Learning Network (in planning), and
come out from the subject silos to provide information that can be shared more
widely.
60
Workshops are a good place to do this, see: http://wblb.wordpress.com/workshops/, which allow
staff to gain confidence in frequently used tools online.
61
The development of a new course for 2010/11, which relies heavily upon social media is also
significant: http://manipulating-media.co.uk/
62
Lewis, B., ‘Press & Publications’, http://ww2poster.co.uk/publications/
63
Tyson, W. (2010) Pitch Perfect: Communicating with Traditional and Social Media for Scholars,
Researcher, and Academic Leaders, p16
64
Fee, K. Op. Cit. pp.11-12
65
LTDU, ‘Winchester’s Blended Learning Blog’ http://wblb.wordpress.com, accessed 16/08/10
9 |Page
cannot be ignored. Part of the rationale for visiting Faculties was that Beetham
new community, it is likely that for the time being, there will be a
There are benefits to working with existing communities and networks with
there’s a genuine sharing of their concerns, and are then within a group of
67
people with whom they can identify. The fact that Bex remains an active
lecturer has been helpful in building links with other academics, and also offers
the opportunity to test tools within her own teaching.68 As Wenger et al indicate:
community.69
66
Beetham H., & Sharpe, R. (eds) Op. Cit. p122
67
Ibid. p123
68
Lewis, B. ‘Clickers – Taught Session for Media Studies’
http://wblb.wordpress.com/2010/04/07/clickers-taught-session-for-media-studies/, accessed
07/04/10
69
Wenger, E., White, N., Smith, J.D., (2009) Digital Habitats: Stewarding Technology for
Communities, p.25
10 | P a g e
Achieving an understanding of how a community functions “will require a
from student, research student, to staff, Bex Lewis has a good understanding of
the institution, and its needs from a range of perspectives. As Fee indicates, the
e-learning advocate will need to enact a change management plan: “ It will not
will not be quick or easy, but in most organisations, winning support from senior
management, and making the plan explicit, should help accelerate the process.
“71
their needs and the key messages that need to be communicated to them.
Through a series of case studies, you then need to plan how you are going to get
the message across.72 Albert Einstein said “Setting an example is not the main
means of influencing another, it is the only means”.73 Salmon offers the example
of a tutor experimenting with using an e-forum within teaching for the first time.
No one wanted to be the first to post, so the students were forced to with specific
questions and a deadline. Once students started they really enjoyed it and
interacted well. It’s like standing on the side of a pool waiting to be the first to
jump in – do you ‘be in the water and do the coaxing’ or ‘get behind them and do
the shoving’.74 Having listened to fears from others at the university, with regard
70
Ibid. pp.26-7
71
Fee, K. Op. Cit., p.40
72
Lewis, B. ‘Plenary, #iblc10’, http://digital-fingerprint.co.uk/2010/06/plenary-iblc10/, accessed
17/06/10
73
Fee, K. Op. Cit. p.41
74
Salmon, G. Op. Cit. p31
11 | P a g e
to technology, Bex tends to be in the water, and is developing a resource bank of
when faced with so many tools and options,76 and as other institutions have
done, and as confidence is gained in a wider range of tools and software, the
expectation is that the role of Blended Learning Fellow becomes one more of
Salmon mentioned that the “[m]otivation to take part, and continue to take part,
Wimba (not labelled ‘play’ sessions, as ‘play’ will be sidelined when timetables
fill up), and paper-based materials for those who would not choose online as
their first point of call for information. As a personal online identity is stabilised,
and group dynamics kick in, it becomes easier for participants.77 Building trust
Identifying whether the online resources and offline workshops are of benefit can
be difficult to establish, but a number of factors indicate that it is. The expansion
of the role from 0.2 to 0.4 from August 2010 indicates there’s a recognition that
75
The resource kit includes: ‘Blended Learning Pages on the Learning Network’,
http://learn.winchester.ac*.uk/course/view.php?id=1203; Twitter, http://www.twitter.com/blwinch;
Facebook, http://www.facebook.com/group.php?gid=106375376072443&ref=ts; Blogger,
http://ltinpractice.blogspot.com/; WordPress, http://wblb.wordpress.com/
76
Wenger, E., White, N., Smith, J.D., Op. Cit., p.171
77
Salmon, G. Op. Cit., p32
78
Mason, R. & Rennie, F. (2006) Op. Cit. pp24-28
12 | P a g e
there is more that can be done. The number of people involved in the Blended
Learning section of the Learning Network is high (148, in an institution with only
200 academics), the number of people requesting meetings and workshops, and
coming along to the CET lunch (around 20, a high number at short notice). When
messages are posted on the portal with reference to the blog,79 the number of
encourage people to come to sessions, and the efficacy of that can’t really be
determined until the semester starts again, but even over the summer, there
conversation. As with Solent, where the Emerging Technology User Group meet
once a quarter (sharing practice in what people have been doing), we tend to be
preaching to the converted,81 so more work needs to be put into reaching those
Johnson & Johnson in 2004 indicated that educators need to use the tools that
are common in the social context of their day, because they are determining the
way that people learn, and therefore a key part of the role is to consider open-
79
‘Blended Learning Blog’, http://wblb.wordpress.com/
80
Wenger, E., White, N., Smith, J.D., Op. Cit. Part 1, Chapter 5, including: sustained mutual
relationships – harmonious or conflictual; Shared ways of engaging in doing things together; The
rapid flow of information and propagation of innovation; Absence of introductory preambles, as if
conversations and interactions were merely the continuation of an ongoing process; Very quick
setup of a problem to be discussed; Substantial overlap in participants’ descriptions of who
belongs; Knowing what others know, what they can do, and how they can contribute to an
enterprise; Mutually defining identities; The ability to assess the appropriateness of actions and
products; Specific tools, representations, and other artefacts; Local lore, shared stories, inside
jokes, knowing laughter; Jargon and shortcuts to communication as well as the ease of producing
new ones; Certain styles recognized as displaying membership; A shared discourse reflecting a
certain perspective on the world.
81
Lewis, B., quoting Lee, B. & Moxon, D., http://digital-fingerprint.co.uk/2010/06/creating-a-
community-in-blended-learning-using-the-talents-of-all-iblc10/, accessed 17/06/10
13 | P a g e
source materials and their repurposing with an educational context.82 In 2007
would affect academics and academies. With the growing use of crowd-sourcing,
knowledge creation, as it draws upon the wisdom of the crowd, rather than the
wisdom of the expert. The growth of an amateur culture also challenges the
over the huge amount of data on the internet, and the use of tools for
Academics need t-o be prepared for change, and the resources are now available
82
Mason, R. & Rennie, F. (2008) E-Learning and Social Networking Handbook: Resources for Higher
Education p13
83
Ibid. p177
84
Wheeler, S., (2010) ‘The ivory towers are crumbling’, http://steve-
wheeler.blogspot.com/2010/08/ivory-towers-are-crumbling.html, accessed 23/08/10
14 | P a g e
Bibliography
Printed Texts
Beetham H., & Sharpe, R. (eds) (2007) Rethinking Pedagogy for a Digital Age
Oxon: Routledge
Jarvis, J. (2009) What Would Google Do? New York: Harper Collins
John, P.D. and Wheeler, S. (2008) The Digital Classroom: Harnessing Technology
15 | P a g e
Prensky, M. (2001) ‘Digital Natives, Digital Immigrants’, On the Horizon, Vol, 9,
Salmon, G. (2004) EModerating: The Key to Teaching and Learning Online Oxon:
RoutledgeFalmer
Tyson, W. (2010) Pitch Perfect: Communicating with Traditional and Social Media
Wenger, E., White, N., Smith, J.D. (2009) Digital Habitats: Stewarding Technology
Online
accessed 16/08/10
16 | P a g e
JISC, (2007) ‘In Their Own Words’,
http://www.jisc.ac.uk/publications/programmerelated/2007/intheirownwords.aspx
accessed 23/08/10
accessed 16/08/10
http://www.jisc.ac.uk/media/documents/publications/heweb20rptv1.pdf (formerly
TechCrunch ‘Wired Declares The Web Is Dead—Don’t Pull Out The Coffin Just Yet’
16/08/10
17 | P a g e
White, D., (July 2008) ‘Not ‘Natives’ & ‘Immigrants’ but ‘Visitors’ & ‘Residents’,
http://tallblog.conted.ox.ac.uk/index.php/2008/07/23/not-natives-
immigrants-but-visitors-residents/, accessed 17/08/10
18 | P a g e