1.) State 5 possible non-financial rewards that may be an incentive for individuals?

- Chance to take responsibility, don’t depends on one person and sharing the responsibility.
- Healthy environment
- Holidays and breaks
- Security
- Independence
2.) Quality of work life is the process of joint decision making and building mutual respect
between management and employees. This process causes a change in people-in how they
feel about themselves, their work and each other. Their are totally five principles according to
the quality of working life movement:
--The principle of closure- job must include all tasks.
--Control and monitoring of tasks- jobs should be designed and worker should take responsible
on their work
--Task variety- increase the range of tasks for a worker
--Self regulation- employees should control their working speed and make some decision
making.
--Interaction and co operation- job structure should give some chance for workers to work
together and allow them to interact with society.
3.) State 4 methods of job redesign
- Job enlargement
- Job rotation
- Team working
- Job enrichment
4.) Job Enlargement is the method in giving more tasks or works to the worker. For example,
instead of putting two wheels of bicycle, that employee has to make an entire products together.
Most business called this problem as horizontal loading where such as tasks can be replace by
using machine. Machine can work more efficient and faster and can also increase workers
satisfaction.
5.) under what circumstances might job rotation not lead to an increase in productivity?
- workers do not like the uncertainty that job changes lead to and may become dissatisfy.
6.)Suggest four problems of working in team.
-Too much descord. Tension can destroyed team effectiveness.
- A feeling of powerlessness. To work well, team must be able to influence decision.
 - Poor preparation. It is important that team members prepare for meetings baby focusing on
the facts. Member should have a detailed knowledge of the issues at hand and all work with the
same information.
- Seeing teams as the solution for all problems. Some tasks are better accomplished by
individuals, rather than groups.
7.) Why is the job enrichment said to extend an employee’s role in the firm vertically?
- Job enrichment attempts to give the employees greater responsibility by “vertically” extending
their role in the production process.
Example given to employees to responsible for:
- Planing a task
- quality control
- work supervision
- ordering materials
- maintenance
8.) What are the advantages to an employee of quality control circles?
- Workers could be motivated by being involved in decision making.
- Employees may find less stress in their work, which could reduce illness and absenteeism.
- There maybe greater employee skills and personal development.
9.) state 3 features of employment.
- Making employees feel trusted, so that they can carry out their jobs without constant
checking.
- Giving employees control of decision making.
- Recognising employees' achievement.
10.) Show using an example, how positive reinforcement can motivate a worker.
- when you praise an employee for doing a good job, you increase the likelihood of him/her
doing that job very well again. Positive reinforcement both shape behavior and enhances and
employee’s self-image.
11.) Why might a business have an Employee Assistance Programme?
- EAPs exist to help employees cope with difficulties not only in their work life but also about
their family issues. EAPs consist of telephone counselling which is confidential and they also
motivate employees. They are necessary in business because they make the staff or workers
feel that they are appreciated and are being taken care of.
12.) What is meant by achieving a work life balance?
- It means having a balance in both the workers’ work life and private life. Work is career and
and ambition while under life there are health, pleasure, leisure, family and spiritual
development. If a person’s life is consisted of only work then surely he/she will get highly
stressed, but one can’t just have fun, one must also fulfill his/her duties in work for survival.
Balance in both work and life
is vital.