ANNEXURE

[PRITHVI BHUTANI]

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 ANNEXURE
QUESTIONNAIRE

≈ Name:

≈ Gender:

≈ Marital Status:

≈ Age:

≈ Education:

≈ Occupation:

≈ Monthly Income:

 How much you save monthly?

 Below 10000 ------------

 10000 to 15000 ------------
 15000 to 20000 ------------
 Above 20000 ------------

 Awareness of Postal Savings Schemes through different media:

 News Papers ------------

 Magazines ------------
 Television ------------
 Others ------------
 Others (Please Specify): ----------------------------------------

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 How did you know about Postal Services?

 Advertisement ------------
 Visit to Post Office ------------
 Friends & Relatives ------------
 Agents ------------
 Others (Please Specify): ----------------------------------------

 Which Postal Savings Schemes you prefer?

 Saving Bank A/c ------------

 Recurring Deposit A/c ------------
 National Savings ------------
 Senior Citizen Savings ------------

 What factor influencing customer towards Postal Savings Scheme?

 Agents ------------
 Advertisements ------------
 Post Office ------------
 Other Specify -------------------------------------

 How long you would like to continue Postal Saving Schemes?

 Regular ------------
 Occasional ------------

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 What is the reason to choose Postal Saving Schemes instead of Bank Schemes?

 Reliable ------------
 More Income, Less Charges ------------
 If Other please specify ------------

 Are u satisfied with other Postal Services?

 Yes ------------
 No ------------

 How is the quality of other services in Post Office?

 Excellent ------------
 Very Good ------------
 Good ------------
 Below Average ------------
 Poor ------------

 Have you ever felt any problem in availing the service of Postal Savings Schemes?

 Yes ------------
 No ------------

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 How is the quality of services in Post Office?

 Excellent ------------
 Very Good ------------
 Good ------------
 Below Average ------------
 Poor ------------

 On the whole, do you think that the Technology will improve the postal service?

 Yes ------------
 No ------------

 If Yes, tell us how much:

 Good ------------
 Above Average ------------
 Below Average ------------
 Not At All ------------

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