Worldwide Federal & Central Government

Industry Predictions 2018 Source: IDC

Trusted Partner for Digital IT, BI Analytics, Automation & Data Management
USA INDIA AUSTRALIA
1923 Bragg St #140-3219 17/1, Amblipura, Bellandur 21 Hammerwood Avenue
Sanford, NC 27330 Bengaluru Derrimut, 3030 Vic
+1-30235 14656 +91-99524 22243 +1-30235 14656 www.outsourcebigdata.com
Worldwide Federal & Central Government
2018 Predictions

By 2021, National governments that use human-

1
centered design to transform customer service and
operations will attain 50% higher service delivery and
efficiency improvement metrics than those without a
human-centric policy.
Trusted Partner for Digital IT, BI Analytics, Automation & Data Management

www.outsourcebigdata.com
Worldwide Federal & Central Government
2018 Predictions

By 2018, 40% of national governments will plan to test

2
and/or pilot private or permissioned blockchain models
to aggregate and track protected data, enabling trusted
data sharing between organizations.

Trusted Partner for Digital IT, BI Analytics, Automation & Data Management

www.outsourcebigdata.com
Worldwide Federal & Central Government
2018 Predictions

In 2018, 60% of national government IT cloud spending

3
will be spent on transition strategies that address
workload migration, architecture requirements, data
sanitization, staff readiness, vendor certifications, and
continuity of services.
Trusted Partner for Digital IT, BI Analytics, Automation & Data Management

www.outsourcebigdata.com
Worldwide Federal & Central Government
2018 Predictions

By 2020, 50% of federal and national governments will

4
establish legislation on testing and performance of SAE
Levels 4 and 5 of driver automation, shortening the
timelines for the development and mass availability of
autonomous vehicles by 12–18 months.
Trusted Partner for Digital IT, BI Analytics, Automation & Data Management

www.outsourcebigdata.com
Worldwide Federal & Central Government
2018 Predictions

By 2020, 20% of national governments will revamp their

5
metadata strategy to streamline how data is stored,
indexed, and searched as the volume of unstructured
data begins to significantly slow compute time and
speed of data searches.
Trusted Partner for Digital IT, BI Analytics, Automation & Data Management

www.outsourcebigdata.com
Worldwide Federal & Central Government
2018 Predictions

Only 14% of the world's population will have access to

6
broadband connectivity by 2019; digital equity will reach a
tipping point, resulting in 50% of national governments
developing programs that use wireless technology
innovations to reach underserved populations.
Trusted Partner for Digital IT, BI Analytics, Automation & Data Management

www.outsourcebigdata.com
Worldwide Federal & Central Government
2018 Predictions

During 2018, 50% of national governments will roll back,

7
postpone, or cancel plans to introduce e-elections, such
as electronic voting stations and internet voting, because
of cybersecurity fears and concerns about potential
election tampering.
Trusted Partner for Digital IT, BI Analytics, Automation & Data Management

www.outsourcebigdata.com
Worldwide Federal & Central Government
2018 Predictions

By 2020, 20% of national governments globally will be

8
moving toward centralized, Whole-of-Government shared
services and procurement platforms due to tightening
budgets and the need for interoperability across
government programs & greater administrative oversight.
Trusted Partner for Digital IT, BI Analytics, Automation & Data Management

www.outsourcebigdata.com
Worldwide Federal & Central Government
2018 Predictions

By 2019, 30% of national governments will have reworked

9
their privacy & data governance policies to protect citizen
information as AI & machine learning connect & combine
troves of data, compromising confidentiality & creating &
disclosing personally identifiable information (PII).
Trusted Partner for Digital IT, BI Analytics, Automation & Data Management

www.outsourcebigdata.com
Worldwide Federal & Central Government
2018 Predictions

By 2020, as artificial intelligence is more widely adopted

10
in back-office systems and citizen self-services, 15% of
national government workers will shift their job roles to
more complex, idiosyncratic tasks, problems, and
interactions.
Trusted Partner for Digital IT, BI Analytics, Automation & Data Management

www.outsourcebigdata.com
 200 + 70 + 9+
Engagements Clients Served Countries

Contact Us
Email: david.joseph@outsourcebigdata.com

Trusted Partner for Digital IT, BI Analytics, Automation & Data Management
USA INDIA AUSTRALIA
1923 Bragg St #140-3219 17/1, Amblipura, Bellandur 21 Hammerwood Avenue
Sanford, NC 27330 Bengaluru Derrimut, 3030 Vic
+1-30235 14656 +91-99524 22243 +1-30235 14656 www.outsourcebigdata.com