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MARITIME  >  iFUSION SW Upgrade - QRG

Inmarsat iFUSION
Quick Reference Guide
USB Upgrade

This package contains a USB drive with the latest software available for your iFUSION terminal (iONE,
i250, i500, or NSD Lite)

November 2015

V1.0
While the information in this document has been prepared in good faith, no representation, warranty, assurance or undertaking (express or implied) is or will be
made, and no responsibility or liability (howsoever arising) is or will be accepted by the Inmarsat group or any of its officers, employees or agents in relation to
the adequacy, accuracy, completeness, reasonableness or fitness for purpose of the information in this document. All and any such responsibility and liability is
expressly disclaimed and excluded to the maximum extent permitted by applicable law. INMARSAT is a trademark owned by the International Mobile Satellite
Organisation, the Inmarsat LOGO is a trademark owned by Inmarsat (IP) Company Limited. Both trademarks are licensed to Inmarsat Global Limited. All other
Inmarsat trade marks in this document are owned by Inmarsat Global Limited.
© Inmarsat Global Limited 2015. All rights reserved

Additional Info: maritimesupport@inmarsat.com | Date: November 2015 v1.0

Confidential and Proprietary – Inmarsat Global Limited


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Overview

The USB drive enclosed in this package contains the latest software available for your iFUSION Terminal
(iONE, i250 or i500). Keeping your iFUSION up to date with the latest software will ensure that you are
taking advantage of all the latest features and bug fixes available to you. The instructions in
this guide will help you to identify and upgrade your iFUSION Hardware.

Locating your iFUSION Terminal

Your iFUSION terminal should look similar to the image below:

Your iFUSION may have one of the following labels:

Once you have identified your iFUSION terminal, perform the following steps to upgrade your iFUSION
terminal to the latest software version.

Step 1: Turn off the iFUSION terminal by pushing the Power button for one second and
immediately releasing.

Step 2: Wait for all the LEDs to turn off with the exception of the AC LED (this could take up to
one minute).

Additional Info: maritimesupport@inmarsat.com | Date: November 2015 v1.0

Confidential and Proprietary – Inmarsat Global Limited


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Step 3: Insert the iFUSION USB Flash drive included in this upgrade package into one of the USB
ports on the front panel of the iFUSION terminal.

WARNING: DO NOT remove the iFUSION USB Flash Drive from the USB port during the following
reboot and upgrade process until directed to do so by these instructions.

Removal of the iFUSION USB Flash drive during the upgrade may result in serious damage to the
iFUSION terminal.

Ensure you are using uninterrupted power to the iFUSION during this process. An
interruption in power during the update may result in damage to the unit.

Step 4: Turn on the iFUSION terminal by pushing the Power button for one second and
immediately releasing.

The iFUSION terminal will automatically boot from the USB Flash drive and upgrade the terminal. The
upgrade will take approximately 25 minutes and the iFUSION terminal’s LEDs will continuously blink
and/or change colours during the process.

Once the upgrade process is complete, the iFUSION terminal will automatically power off and only the AC
LED on the front panel will be lit.

Additional Info: maritimesupport@inmarsat.com | Date: November 2015 v1.0

Confidential and Proprietary – Inmarsat Global Limited


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Step 5: Remove the iFUSION USB Flash drive from the USB port on the front panel of the
iFUSION terminal.

Step 6: Turn on the iFUSION terminal by pushing the Power button for one second and
immediately releasing.

Step 7: The iFUSION terminal will begin the reboot process, which may take up to 45 minutes.
After 45 minutes, look at the front of the iFUSION terminal. Once you see the Terminal,
Antenna, Network, and GPS LEDs are illuminated Green and the READY LED is flashing
Green, the boot process is complete and the iFUSION terminal is ready for use.

Additional Info: maritimesupport@inmarsat.com | Date: November 2015 v1.0

Confidential and Proprietary – Inmarsat Global Limited


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Upgrading the FleetBroadband Core Firmware

Step 1: Type http://inmarsat.ifusion into the web browser of any computer connected to the
iFUSION network to display the Login page.

Step 2: Enter the following in the Login fields:

> Administrator UserID admin


> Administrator Password password

Step 3: Click Login

Step 4: On the displayed screen, click the Inmarsat iFUSION tab to display the Equipment
Status screen (shown below).

Additional Info: maritimesupport@inmarsat.com | Date: November 2015 v1.0

Confidential and Proprietary – Inmarsat Global Limited


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Note: If the FleetBroadband Core Firmware has already been upgraded to the current version, there
will be no option offered to update. The upgrade is already complete.

Step 5: If an update is available, click the FB Update button to begin the upgrade.

Note: The FB Equipment Firmware Update section will display “FB Update in progress. DO
NOT Power off the unit” while the FleetBroadband firmware update is taking place.

This will take approximately 15 minutes to complete. The process is automatic and does not require any
other action after clicking FB Update.

Additional Info: maritimesupport@inmarsat.com | Date: November 2015 v1.0

Confidential and Proprietary – Inmarsat Global Limited


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WARNING: Do NOT power off the iFUSION terminal or interrupt the firmware upgrade process.
Interrupting the firmware upgrade process may result in serious damage to the iFUSION
terminals.

During the upgrade process, the Terminal, Antenna, Network, and GPS LEDs will synchronously flash
Amber indicating the firmware is being updated.

Once the firmware upgrade is complete, the FB Equipment Firmware Update section will disappear from
the screen and the iFUSION LEDs will all illuminate Green.

Step 6: In the left pane of the Status screen (above) click the Information tab and verify the
correct software version is displayed.

The iFUSION software and firmware upgrade is now complete.

Note: If for some reason the FleetBroadband Core firmware does not update, reboot the iFUSION
terminal by powering it off and powering it on again; repeat the steps (1-7) for Upgrading the
FleetBroadband Core Firmware.

For assistance or additional information about the update process, contact Maritime Technical support:

Tel: +1 321 308 0112 Email: maritimesupport@inmarsat.com

Additional Info: maritimesupport@inmarsat.com | Date: November 2015 v1.0

Confidential and Proprietary – Inmarsat Global Limited


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