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American Journal of Sociology.
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THE AMERICAN
JOURNAL OF SOCIOLOGY
XLIV
VOLUME SEPTEMBER 1938 NUMBER 2
ABSTRACT
Communicationlike languageis symbolicand impersonal,as is, forexample,mathe-
matics. It is, on the other hand, expressiveand personallike music. Both formsof
communicationfunctionin bringingabout those understandingsbetweenindividuals
and peopleswhichare the substance-the warp and woof-of culture.The social func-
tion of communicationseems to be to bringabout and maintainunderstandingand
cultural solidarityamong individuals and societies. It may be contrastedwith the
social functionof competitionwhichis to bringabout an orderlydistributionand a
divisionof labor betweenindividualsand societies. This divisionof labor, so far as it
is broughtabout by competition,involvesthe individuationof the competingunits.
Competitionand communicationmay thus be said to supplementeach other,since
communicationoperatesas an integratingand socializingprinciple,while competition
is the principleof individuation.More specifically,communicationmay be said to
operatein two dimensions. On the one hand, it serves to bringabout a diffusionof
culturaltraitsand so widen the culturalarea withinwhichsocial relationsmay exist.
On the otherhand,communication, in so faras it bringsdiverseculturalinfluencesinto
focusat some centerofcommunication, like the ruralvillageor metropolitancity,tends
to bringinto the commonunderstandingnew ideas-ideas that inevitablyarise in the
ferment, confusion,and conflictofthe acculturationprocess. The processesofdiffusion
and acculturationseem to take place in the mannerand underthe conditionsin which
newsis collectedand diffused.It is characteristicof newsthat it circulatesas faras its
messageis understoodand seemsimportant.It is probable,however,that the cinema,
whichcirculatesnot news,but pictures,is moredevastatingin its effects uponlocal cul-
turesand in bringingthe widelydispersedpeople of the worldwithinthe influenceof a
singlecultureor civilizationthanis the newsproper.
merceandpolitics.In thelittleworldtheorderwhichpredominates
is intimate,personal,and moral.In the largerworldman is free
to pursuehis individualinterests in his ownindividualway,rela-
tivelyuninhibited by theexpectations and claimswhich,in a more
intimatesocialorder,theinterests ofothersmightimposeuponhim.
In thefamilyit is communication and thepersonalinfluences which
communication mediatesthatare thesourceand principle oforder.
In theworldofcommerce, and to a lessdegreein politics,it is com-
petition,and competition in the moresublimatedformof conflict
and rivalry, whichimposessuchorderas exists.
What all this suggests,thoughnot perhapsso obviouslyas I
shouldlike,is thatcompetition and communication, althoughthey
perform divergent and unco-ordinated socialfunctions,nevertheless
intheactuallifeofsocietytheysupplement andcomplete eachother.
Competition seemsto be theprinciple ofindividuation in thelife
of thepersonand of society.Underthe influence of thisprinciple
the individualadapts and accommodateshimself,not merelyto
the humanhabitatbut to the occupationalorganizationof the
societyofwhichhe is a member.He followsthevocationand does
thethinghe can, ratherthanthe thinghe mightliketo do. Com-
munication, on theotherhand,operatesprimarily as an integrating
andsocializing principle.
It is true,ofcourse,thatwhennewforms ofcommunication have
broughtabout more intimateassociationsamongindividualsor
peopleswhohavebeenculturally isolated,thefirstconsequence may
be to intensify competition.Furthermore, under the influence of
communication, competitiontendsto assumea new character.It
becomesconflict.In that case the struggleforexistenceis likely
to be intensified by fears,animosities, and jealousies,whichthe
presenceof the competitorand the knowledgeof his purposes
arouse.Undersuchcircumstances a competitor becomesan enemy.
On the otherhand,it is alwayspossibleto cometo termswith
an enemywhomone knowsand withwhomone can communicate,
and, in the long run,greaterintimacyinevitablybringswithit a
moreprofoundunderstanding, the resultof whichis to humanize
social relationsand to substitutea moral orderforone that is
i96 OF SOCIOLOGY
THE AMERICANJOURNAL
Sometimes, to be sure,thesenseandmeaningofthebehaviorand
languageof thoseabout us are obscure;thissetsus thinking, and
leaves us sometimes witha senseof frustrationand confusion. At
othertimesit arousesus, not to definite action,but to vagueemo-
tionalprotestor inarticulate opposition.This emotionalexpression
ofunrest,multiplied by thereflex
and intensified influenceofmind
on mind,maytaketheformfinallyof a socialbrainstormlikethe
dancingmaniaof theMiddleAgesorthecommercial panicof 1929.
Undermorenormalconditionsunrestmay expressitselfin social
agitationorin thelessviolentformofdiscussion and debate.
These are some of the manifoldways in whichcommunication
operatingwithinthe limitsof an existingculturegroupchanges,
directly and indirectly, thepatternofculturallife.If I merelyrefer
to thesemanifestations herein passingit is because a fullerdis-
cussionofthemwouldinvolveproblems ofcollectivebehaviorwhich
are so diverseand manifold thattheyhavebecomethesubjectofa
specialdiscipline ofthesocialsciences.
The culturalprocessordinarily presentsitselfin twodimensions
or aspectswhichare intimately boundup withand determined by
the conditionunderwhichcommunication inevitablytakesplace.
Theyare: diffusion andacculturation.
As communication takesplace betweenpersons,it is necessarily
involvedin all the complexities incidentto the transmission of a
stimulusfromthesourcea quo to a terminus ad quem-i.e.,froma
personofwhosemindit is an expression to thepersoninwhosemind
it findsa response.The obviousconditions whichfacilitateor ob-
structtheseprocessesaremainlyphysicaland in moderntimesthey
have been progressively overcomeby meansof technicaldevices
likethealphabet,printing-press, radio,etc.
The less obviousobstaclesto effective communication are the
difficultiesthat growout of differences of language,tradition, ex-
perience,and interest.By interestin thisinstanceI mean what
Thomasrefers to as the"runofattention."Everywhere andalways,
certaininterests,persons, oreventsarein thefocusofattention; cer-
tainthingsarein fashion.Whateverhas importance andprestige at
the momenthas powerto directfora timethe currents of public
opinion,even if it does not change,in the long run,the trendof
i98 THE AMERICAN JOURNALOF SOCIOLOGY