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Rathimeena Travels

04424792672 9566034480

Thursday, Aug. 24th, 2017 Chennai Mannargudi Confirmed Operator PNR No. RMT5516496

Mr Mohammed Ali
Non A/C Semi Sleeper
Seat Number Departure time Boarding Point
(2+1)
Koyambedu Shed(CMBT bus
Rathimeena Travels 1 21:40 hrs mins stand opp)
04424792672 9566034480

Booking Date From To Booking ID


17 Aug. Chennai Mannargudi GOBUSAND8f3a9fe4b8

Base Fare Rs.420/-


Operator GST (approx.) Rs.7/-
Net Amount Rs.427/-
Terms and Conditions

1. Goibibo.com is ONLY a bus ticket agent and does not 7. Cancellation


operate bus services of its own. We provide a. If you wish to cancel
information in good faith to help passengers to make i. Please visit 24x7 goCare Support at
an informed decision such as comprehensive choice www.goibibo.com/support or write to us at
of bus operators, departure times, prices and other bus@goibibo.com
required information to customers. We advice our b. In the event of bus cancellation
customers to choose those bus service they feel i. Please call us at +91- 92130-2-5552 OR 1-860-2-
comfortable with. 585858 for alternate arrangements (If available) or
2. Our responsibilities includes for refunds
a. Issuing a valid ticket (a ticket that will be accepted ii. For any kind of complaints/ cancellation (Bus
by the bus operator) for its network of bus Cancelled/ etc) the customer needs to inform
operators. Goibibo Customer Care within 15 days of departure
b. Providing refund and support in the event of date. Any escalations after that time period will not
cancellation be entertained.
c. Providing customer support and information in iii. For VRL & UPSRTC bus cancellation/ service
case of any delays / inconvenience related issues, the customer needs to collect the
3. Our responsibilities does not includes, however we do refund from the Operator's office within 15 days of
our best to provide best available services. departure date.
a. The bus operator's bus not departing / reaching 8. A ticket will be considered 'booked' as long as the ticket
on time. shows up on the confirmation page of www.goibibo.com
b. The bus operator's employees being rude even in case the case of booking confirmation e-mail and
c. The bus operator's bus seats etc not being up to sms gets delayed or fails because of technical reasons or
the customer's expectation. as a result of incorrect e-mail ID / phone number
d. The bus operator canceling the trip due to provided by the user etc.
unavoidable reasons. 9. Grievances and claims related to the bus journey should
e. The baggage of the customer getting lost / stolen be reported to Goibibo support team within 10 days of
/ damaged. your travel date.
f. The bus operator changing a customer's seat at 10. Cancellation policy mentioned on website OR on ticket is
the last minute to accommodate a lady / child. of travels and does not decided by Goibibo. Goibibo does
g. The customer waiting at the wrong boarding point not levy any cancellation charges. Service charge will be
(please call the bus operator to find out the exact refunded, if collected. Operator charge, convenience fee
boarding point if you are not a regular traveler on may be levied for certain operators,which is non-
that particular bus). refundable.
h. The bus operator changing the boarding point 11. For any insurance related query please call ICICI
and/or using a pick-up vehicle at the boarding Lombard directly @ 18002666 (Toll free). You will receive
point to take customers to the bus departure one SMS & email stating policy details shortly after ticket
point. purchase. Please keep your policy number handy while
4. The departure time and duration mentioned on the calling them.
ticket is only tentative timings. However the bus will 12. This is ticket cum invoice.
not leave the source before the time that is mentioned 13. Cancellation Policy
on the ticket. Time Before Departure Cancellation Charges
5. Passengers are required to furnish the following at
After 03:40 PM on Aug 24 Rs. 427
the time of boarding the bus:
a. A Valid copy of ticket (M-Ticket OR print out of the Till 03:40 PM on Aug 24 Rs. 42
ticket). Note: The above mentioned policy is bus operator's
b. A valid identity proof Failing to do so, they may cancellation policy. Goibibo does not levy any cancellation
not be allowed to board the bus. charges on its own. (Cancellation charges shown above does
6. Change of bus: In case the bus operator changes the not included ibibo service fees or promo code discount if
type of bus due to some reason, Goibibo will refund used at the time of booking).
the differential amount to the customer upon being
intimated by the customers in 24 hours of the
journey.
7. Luggage Terms and Conditions:
a. The IBIBO management is not responsible for
your luggage / baggage / belongings
inside/Outside the bus
b. One passenger is allowed to carry the baggage
upto 20 kg. Excess baggage may be charged as
per the bus operator rules. Bus Operator shall not
take responsibility in the event of loss or damage
to the passenger luggage. Bus operator reserves
the right to disallow any excess baggage carried
by the passengers.
c. Passengers should not carry any goods like
weapons, inflammables, firearms, ammunition,
drugs, liquor, smuggled goods etc and any other
articles that are prohibited under law.
d. In Case of Bus by "Shared Car Ride - By
ibiboRyde" Ryde, only light luggage is allowed.

For other terms and conditions please visit https://www.goibibo.com/terms-and-


conditions/