Professional Documents
Culture Documents
2018 Training Plan
By Z Consulting for Professional Development
Training Course Ref. Training Course Name
TR‐Q‐01 Quality Management System 9001:2015
TR‐Q‐02 Information Management System 27001:2005
TR‐Q‐03 Auditing process based on ISO 19011:2011
TR‐Q‐04 Occupational Health and Safety Management OHSAS 18000:2007
TR‐Q‐05 Food & Safety Management System ISO 22000:2005
TR‐Q‐06 Quality services in Hotels & Restaurants
TR‐Q‐07 Customers Satisfaction enhancement
TR‐Q‐08 Social responsibility ISO 26000:2010
TR‐Q‐09 Handling Customer complaints process based on ISO 10002:2005
TR‐Q‐10 Total Quality Management
TR‐Q‐11 Process Management
Date of issue: 1‐1‐2018 ZC.TR.FM.10
TR‐Q‐12 Quality tools
TR‐Q‐13 Integrated management system
TR‐Q‐14 Effective documentation
TR‐Q‐15 Customer service excellence
TR‐Q‐16 Problem solving techniques
TR‐Q‐17 Root‐cause analysis and corrective actions
TR‐HR‐01 Strategic Human Resources management for managers
TR‐HR‐02 Interviewing process & skills
TR‐HR‐03 Human Resources management for HR professionals
TR‐Mn‐01 Strategic management Process
TR‐Mn‐02 Mastering project Management
TR‐Mn‐03 Risk Management
TR‐Mn‐04 Corporate governance
TR‐Mn‐05 Finance for non‐financial people
Date of issue: 1‐1‐2018 ZC.TR.FM.10
TR‐Mn‐06 Leadership
TR‐Mn‐07 Effective manager
TR‐Mn‐07 Supervisory skills
TR‐TC‐01 ITIL
TR‐TC‐02 Cyber‐security
TR‐TC‐03 Security +
TR‐TC‐04 Ethical Hacking
TR‐Med‐01 Pharmaceutical marketing & sales
TR‐Med‐02 GMP compliance
TR‐Med‐03 GDP compliance
TR‐Edu‐01 Daycare Services development & management program
TR‐Sof‐01 Effective communication techniques
TR‐Sof‐02 Business Practical English
TR‐NGO‐01 Case Management
Date of issue: 1‐1‐2018 ZC.TR.FM.10
TR‐TR‐01 Coaching & mentoring
TR‐TR‐02 TOT
Date of issue: 1‐1‐2018 ZC.TR.FM.10