I.1 Try to get all the facts and relevant documents.
I.1.1 Why did the client chose you? I.1.2 Has the client seen another lawyer before seeing you? I.1.3 Is client a “shopper”? I.1.4 Is client under the influence of a layman, relative, friend, co- worker, etc.? I.1.5 How is the matter affecting the client emotionally? I.1.6 Size up client for honesty, motives, neurotic tendencies, financial standing. I.1.7 Listen to both what the clients says and the way the client says it, even the gestures, body language and tone of voice. Be alert also to what the client doesn’t mention, doesn’t want to say, or can’t say without help as this may become crucial in the case. I.1.8 Be aware that you are also communication with your client by your own choice of words, body language, gestures and tone of voice. Pay attention not on the on the expressed content but also to the emotional attachment and your reaction to the client. Avoid expressing or showing approval or disapproval of the client’s actions or beliefs, or story. I.1.9 Do not, at this initial stage, challenge or confront the client. Ask questions on areas omitted or facts not mentioned in the spirit of helpfulness, not challenge. Leave cross examination for later interviews. I.1.10 Avoid emotional over- identification with client, or cultivating a dependency relationship.
1 Diokno, J.W., Diokno on Trial, Techniques and Ideals of the Filipino Lawyer, The Complete Guide To Handling a Case in Court, 2007, Diokno Law Center, Quezon City.