JORDAN COLE jls6933@ gmail,.com 704.236.

4221

Education
Bachelor of Arts, University of North Carolina Wilmington
Communication Studies with a Concentration in Interpersonal and Intercultural Communication and Diversity
Minor: Recreation
Lambda Pi Eta Honor Society

Experience
Manager I Circa 1838 & Emily Scott Pack Fine Arts November 2016 – Current
• Manage client accounts, scheduling, and bookkeeping
• Manage employee scheduling
• Cull and edit photos, assist in photography sessions
• Design and order products for clients; albums and wall art
• Coordinate all events
• Manage social media pages, website, and promotions

Style Consultant I Stitch Fix January 2016 – November 2016

• Build and maintain relationships with clients while helping to refine their closet through their image
• Research current style trends and implement trends based on client requests and lifestyle
• Remote position; maintain duties by personal time management and organizational abilities

Administrative Assistant I Marine Corps Community Services November 2013 – May 2015
• Respond to military personnel, families, and DOD employee complaints, grievances, and suggestions
• Pull daily, weekly, and monthly reports and performed statistical analysis on center enrollments as they compared to
financial gain and loss within the center
• Schedules tours and orientations for incoming placements
• Establish and maintain subject matter files and records
• Records and maintains operational records; such as child attendance, child/caregiver ratios, enrollments and
disenrollment procedures, directives and policies governing the child development program
• Accept payments from patrons, responsible for proper accountability of all cash handling during shift, submitting a
daily activity reports
• Greets and assists patrons upon arrival and departure at the Child Development Center

Office Manager I TriWellness July 2013 – November 2013

• Running internal processes for the company
• Help facilitate marketing, sales, accounting, account management, system administration and the coaching division
• Researched and constructed wellness strategies as they related to health care costs and employee health
• Assisted in creating and preparing meetings for stakeholders and advisory boards

Blogger I Homefront United Network July 2012 – February 2013

• Published blog posts on proposed and impromptu topics related to military family support

Receptionist I Premier Healthcare Alliance November 2011- August 2012

• Performed monthly security audit, managed building security access, service desk maintenance requests, and
managed Day Porter staff
• Customer service representative for guests and employees
• Scheduled meetings for all conference rooms
• Designed and managed digital signage slideshows for headquarters lobby, maintained and purchased supplies for
building and employees for staff of over 1,000
Conference Services Event Contractor I Premier Healthcare Alliance July 2011- November 2011
• Created and maintained conference and meeting registrations
• Assisted with registration and meeting logistics at Premier’s largest company conferences

Events Intern I Air Force Recreation Area January 2011- May 2011
• Designed summer 2011 program flyer and co-coordinated summer program activities
• Attended travel shows and promoted the recreation area, coordinated holiday events
Integrated Marketing Intern I Talk Inc May 2010- July 2010
Public Relations Intern I CFCC Foundation Office January 2010-May 2010
Emergency Maintenance Receptionist I UNCW Housing and Residence Life August 2009-May 2011

Certifications, Skills, & Hobbies

 Certified Residential Interior Designer
 Event Research and Planning
 Military Family Readiness Awareness
 Multitasking and Organization
 Customer Service and Communication
 Problem Solving and Creativity
 Blogging, Social Media, and Networking
 Monitoring Political and Public Interest News; as it relates to local and global communities
 Microsoft Office, CYMS Software, Minx Software

Community Involvement
 Family Readiness Official NATO ISAF deployment; liaison with GDP ROTO 14 ISAF OIC
 International Environmental Communications Association Member
 Water Missions International Volunteer
 Seahawk Village Area Chapter – VP of Programming
 Seahawk Village Area Chapter VP of Community Service
 Chi Omega Homecoming Committee Chair
 CARE Peer Educator
 Association for Campus Entertainment
 Yearbook