Professional Documents
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Introduction
Government initially, owned and managed the content of the media which served foremost as a tool for
propaganda until the liberalization Decree 33 of 1993 (Adedire, 2000:15) thereby allowing private
participation in the industry. With emphasis on the Nigerian media scene, African Independent
Television (A.I.T.) owned by DAAR Communications Plc. led the pack. Although government initiated
broadcast programmes to satisfy the yearnings and aspirations of the general public. Independent
private producers equally responded to the opportunity by developing programmes that suite specific
audience(s) such programmes vary from Drama/Soap Operas (series), Game shows, Documentaries and
Talk shows to News, Interviews/Personality profiles- Magazine programmes, and Vox Pop, Musicals.
However, the role of marketing as an indispensable tool in propelling the acceptance and use of such
broadcast programmes alongside others is immense, hence, their maximization as advertising channels.
At inception of commercial activities in most parts of Nigeria, hawking made the most impact
vis-à-vis the market place though mostly on fixed days/intervals as the case was. With industrialisation
and modern civilization which gave way to mass production alongside man’s quest for unending needs,
the need to market products have held the centre stage in today’s economic activities. Accepting a
product/service/idea applies to recognition but not necessarily putting to test and or use of same.
Generally, the market place has opportunities and alternatives wherein the choice factor emerges but in
making a choice, which of the lot appeals and responds to satisfying the need of an advertiser who is
presented with an avalanche of broadcast programmes to effect advertising of products, service/ideas as
the case may be, hence, the submission of Chime (2011:118) that “Marketing managers must also
devise a means of transporting the goods to the selected sales channels…” By extension, Belch and
Belch (2012:129) perceive marketing as warfare: “Marketers must continually battle to maintain their
loyal consumers while replacing those who switch brands.”
Certainly, an advertiser is no Father Christmas in that money is released to meet set objectives
as they pertain a brand/brands. This corroborates Osunbiyi’s (1999:109) assertion that “For advertisers,
the media are akin to the blood vessel through which advertising messages pass to the various
audiences. They close the gap between the producer and the consumer.” Belch and Belch (2012:216)
International Journal of Communication
94 Ezeah Greg and Abodunrin Kemi
further emphasized the need for objective setting as benchmark for measurement and evaluation of
results when they note that “Most organizations are concerned about the return on their promotional
investment, and comparing actual performance against measurable objectives is the best way to
determine if the return justifies the expenses.” Also, an independent private producer puts together a
programme with the mind-set of delivering an audience to an advertiser and or sponsor of a
programme. The audience to be delivered have to be measurable to justify the spend. According to
Belch and Belch (2012:388) “current audience measurement methods are often criticized for only
reporting the sizes of viewing audiences and not distinguishing among them in terms of the intensity of
their relationships with television programs.” For Radio, they note that “one problem with radio is the
lack of audience information. Because there are so many radio stations and thus many small,
fragmented audiences, the stations cannot support the expense of detailed audience measurement”
(2012:396). They see timing of programmes from the perspective of clutter and attempts to defend the
minutes accorded advertisements as suitable to avoid continuous increase(s) in perceived low rates:
While the use of shorter commercials by advertisers has contributed to the
problem, clutter also increases when the networks and individual stations run
promotional announcements for their shows, make more time available for
commercials, and redistribute time to popular programs (2012:367).
To earn the patronage of an advertiser either directly or through an agency, there are definite
set out parameters to follow. In matching the results/responses/sales/indices/impact with a baseline, the
decision for a repeat or otherwise is taken. By this, advertising becomes accountable. Earlier, Smith and
Taylor (2010:6) had observed that “The world of marketing communications has moved from the days
of big budgets… and little accountability, towards a more demanding business environment that
expects marketers to be able to quantify the benefits of their actions.”
Therefore, the place of marketers cannot be done away with. Although, programmes are turned
out discretionally, marketing of the concept must be the concern of the producer who is, first and
foremost, investing with the aim of reaping his/her investment with a profit margin. Most advertising
placements are done through advertising agencies with specialized personnel interfacing with
programme producers and concerned officials accordingly. These agencies have the legal and technical
framework to anchor the process thereby being the conduit between the advertisers and advert channel
respectively.
Theoretical Framework
This study is premised on Uses and Gratification as well as Management By Objective (MBO)
theories. The Uses and Gratification theory explains the derivatives of exposure to the media by the
producer who generates a message for a target audience, the choice of a channel and the receiver (i.e.
the target audience). The satisfaction is two-way while the media remains the conduit. According to
Ezeukwu (1997:176) “This utility theory also sometimes called functionalism asks and answers what
we use the mass media for, in lieu of their impact on us.”
Management by objective was first publicised by Peter Drucker in 1954. Being a product of
planning, it equally draws strength from motivation. By this, performance is measurable. As noted in
this study, a sizeable number of parties are involved namely: The producer, marketer (though the
producer could act in this capacity subject to the size of the organization) and advertising agency. This
means that there has to be a synergy between them to achieve individual goals but from the corporate
front. W. J. Reddin, cited in Akpala (1993:57), is of the view that the benefit of MBO to an
organization is that “it induces managerial effectiveness as a central value, facilities coordinated effort,
provides objective reward criteria, identifies advancement potential and development needs, and
facilitates change.” What the producer, marketer and advertising agencies/advertisers set out to achieve
through Uses and Gratification, MBO sets out to measure.
Problem
Considering the elements of marketing which essentially revolve around: Price, Place, Product
and Promotion, broadcast programmes by independent private producers have gained appreciable entry
as advertising channel(s) and such estimation have not been without the significant role of marketing.
To Nworgu (2010:3) marketing in comparison to other selling formats is premised on the fact that “the
consumers are put into consideration before manufacturing a product. Here, goods are produced
according to the taste and needs of the consumers”. Marketing entails exchange and continued
retainership. It is the very essence of any business/product/service/idea. Without it, the target audience
will not be accessed and penetrated. To this Azubuike (2011:125) concurs as follows:
The main task of organisation is to create and provide goods and
services that will attract and retain customers. Customers are
attracted through promises, and held and retained through
satisfaction…. These assets of the business organization have little
value without the existence of customers…
Smith and Taylor (2010:4) reaffirm that “Marketing has moved from ‘customer acquisition’
(wining new customers) through ‘customer retention’ (keeping customers for life) towards ‘customer
selection’ (dumping unprofitable customers while selectively seeking and keeping the more profitable
ones).” It is therefore expedient that the importance of marketing be established to determine the extent
to which it (marketing) propels the estimation of: Media Planners, Strategists, Business Development
personnel alongside advertisers in choosing the best platform through which products/services/ideas
can be communicated as the case may be.
Research Questions
In line with the research objectives, the following research questions were formulated to guide
the study:
1. Are broadcast programmes by independent private producers better produced?
2. How are adverts in programmes by independent private producers timed?
3. Do broadcast programmes by independent private producers deliver the expected target
audience?
4. How credible are broadcast programmes by independent private producers?
5. Are broadcast programmes by independent private producers better funded?
6. Do programmes by independent private producers have friendlier rates?
Methodology
Survey method was selected as the most appropriate for this study. It is most suitable because it
allows for unbiased and objective response from the respondents. Simple percentages were used for the
analysis because the various marketing decisions and advert placement rationales were independent as
well as the control variables that were used to implement the decision variations.
Population: All registered advertising agencies numbering 77 (Nworisa 2013) formed the population
of the study. This is so because the normal routing of adverts prior to placement are advertising
agencies having certified advertising practitioners.
Sample and Sampling Techniques: Cochran formula was used to determine the sample size which
resulted in 42. Therefore, 42 advertising companies out of the 77 advertising companies were
understudied, though 83 companies were listed and split into 5 generations. (Five) 5 companies of the
1st generation are moribund while 1 of the same group is not active. Hence, 77 advertising companies
formed the population of the study. However, 1 company declined completing the questionnaire out-
rightly, 2 companies did not return the questionnaires given to them, 2 companies had moved/relocated
from the known address, the location/address of 1 company was unknown to people upon enquiry and 2
companies were not active at the time of this study. Due to the above, 8 companies were the affected as
enumerated. (Thirty-four) 34 companies (through their employees) responded in varying capacities
(informed by the number of questionnaires received respectively-1 collected 3, 7 collected 2 each, 26
collected 1 each) totalling 43 copies of the questionnaire out of the 50 copies of the questionnaire
received by respondents. Considering the heterogeneous nature of the industry and the varying
strengths of these advertising agencies in line with the complexity of the accounts they handle per time,
the proportionate stratified random sampling method was applied.
Research Instrument: Having aligned with survey research design, questionnaire was used to elicit
independent and objective responses from the respondents – who are those within the advertising
agencies that have direct dealings with the purchase of advertising time in broadcast medium namely:
Media Buyers/Planners, Media Strategists and Business Development Personnel (as applicable per
agency). The questions were formulated in simple language using the Likert scale format.
Findings
The researchers found as follows:
Table 1: Reasons broadcast programmes by independent private producers are better packaged.
S/N Packaging Statements S.A A. N. n(%) D. n(%) S.Dn(%) Totaln
n(%) n(%) (%)
1 Programme titles are 11 25 6 (14) 1 (2.3) 43
appropriate (25.6) (58.1) (100)
2 Programmes are adequately 8 (18.6) 22 9 (20.9) 4 (9.3) 43
timed (51.2) (100)
3 Talents are not in tandem with 1 (2.6) 12 11 13 2 (5.1) 39
roles (4)* (30.8) (28.2) (33.3) (100)
4 Script aligns with narration 4 (9.3) 29 7 (16.3) 3 (7) 43
(67.4) (100)
5 Costumes are not properly 6 (14.3) 10 8 (19) 15 3 (7.1) 42
picked (1)* (23.8) (35.7) (100)
6 Programmes have ideal 3 (7.3) 20 10 8 (19.5) 41
themes (2)* (48.8) (24.4) (100)
7 Programmes are a status 3 (7) 19 7 (16.3) 11 3 (7) 43
symbol for the audience (44.2) (25.6) (100)
8 Technical crew are not ideal 4 (9.3) 5 13 14 7 (16.3) 43
(11.6) (30.2) (32.6) (100)
As evidenced in the above tables, the general outlook is the overwhelming positive responses
by reason of the summation of SA and A columns accordingly subject to the passivity or otherwise of
the statements.
Discussion of Findings
Packaging, being the holistic perception of any concept/idea/brand, is everything.
Appropriateness of the programme titles, timing, suitability of roles, narration, costumes, message or
subject matter, image cum ego factor and technicalities of the crew formed basis of assessment. As
observed in Table 1 the enumerated aligns with positioning of concepts as perceived by competitive
stance of firms which Chime (2011:112-121) surmised. The amount of time assigned to adverts in
programmes by independent private producers also matter, while 69.8% agree the programmes are well
interspersed. This finding endorses the concerns expressed by Belch and Belch (2012:367) over timing
and clutter.Table 3in justifying specificity of programmes content for respective audience earned86%
support. The finding validates Belch and Belch (2012:11) conviction on target audience delivery.
On measurable listenership/viewership on Table 4, 61.9% responded in the affirmative and by
that negates/counters/disagree with Belch and Belch (2012:388,396) assertion. On the other hand,
58.2% that consented to programmes yielding satisfaction corroborates the submission by Nworgu
(2010:3). Whereas, 52.4% agreeing on programme content matching /equal publicity promises justifies
Azubuike (2011:25). Notably, favourable responses outweighed the other (dissenting opinions) on
funding which corroborates Smith and Taylor (2010:6) as well as Belch and Belch (2012:216) and
negate Yacim (2011) on her soliciting less stringent business environment by government cum desire
for single digit loans. Summarily, the percentage of favourable responses with reference to friendly
payment terms, bouquet purchase of advert spots, volume discount considerations and credit facilities
gesture at 53.5%, 64.3%, 67.4% and 51.2% correspondingly enable friendlier rates for adverts in
programmes by independent private producers.
Conclusion
The above submissions viz a viz: Packaging, Timing, Target audience delivery, Credibility,
Funding pattern and Rate regimeas concepts validate the impact of marketing as sine qua non to
effectively informing the decisions of media buyers in the use of broadcast programmes by independent
private producers for advertising.
Recommendations
The researchers recommend that broadcast programmes should be continually improved in line
with contemporary dictates for them to enjoy the market niche they aspire to earn in consonance with
objective(s) of any viable business as per competition. Also, the concerned association should insist on
standardized measure(s) of presentation/content as benchmark for the industry.
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