Sun System Fault Analysis Workshop V 1

Test: Sun Systems Fault Analysis Workshop:
Online Assessment
Assessment: Sun Systems Fault Analysis
(Answer all questions in this section)
1.Fault types that can occur on a system are placed in five error
Mark for Review
categories: Software, Hardware, Critical, Fatal, System Panics, and (2) Points
Warnings.
When a system fault is caused by a critical error it is recommended
that the system be immediately shutdown.
Which two faults could be attributed to a critical error that requires the
immediate shutdown of the system?
(Choose all correct answers)
Corrupt disks.
Fan failure, resulting in an increased operating temperature. (*)
Single power supply failure in a system with redundant power
supplies. (*)
Component burnout due to high temperature.
Sorry, that is not correct. Please review the course content and try
again.
2.A system has crashed with a panic. You need to analyze this system
Mark for Review
panic and determine what kind of panic has occurred. The steps you (2) Points
plan to take include displaying the current crash dump configuration;
coverting the dump file to files that can be analyzed with the mdb
utility; and then printing a summary of information that reveals what
kind of panic took place.
Which option describes the correct sequence of commands that you

would use for this troubleshooting procedure? (Note: savecore is
enabled.)
# dumpadm ; cd /var/crash ; savecore –f dumpfile_name ; mdb 0

and then ::status (*)
# dumpadm ; cd /var/crash ; savecore –f dumpfile_name ; mdb -k
and then ::status
# dumpadm ; cd /var/crash ; savecore –f dumpfile_name ; mdb 0
and then ::quit
None of the above
again.
3.The following command line has been entered to create a new service
Mark for Review
called newsvc1 and to identify this service as the source for automated (3) Points
install:
# installadm create-service –n newsvc1 –s /export/aiimages/s11ai.iso

–d \ /export/auto_install/newsvc1
which has produced the following error message when booting.
{0} ok boot net:dhcp – install

Boot device: /pci@400/pci@2/pci@0/pci@6/network@0:dhcp File
and args:
-install
install1000 Mbps full duplex Link up
Timed out waiting for BOOTP/DHCP reply
HTTP: Bad Response: 500 Internal Server Error
(wanboot.conf error: Can’t open configuration file)
ERROR: boot-read fail
{0} ok
What action would you take to correct this boot failure based on the
error message?
Check for permission problems on the AI configuration files.

Check the permissions on the wanboot.conf and system .conf files
then try to boot again.
Check that the system will still boot from the previous install
service to verify that the problem could exist with the newly
created service.
Check all of the above until the newly created service boots the
system successfully. (*)
Correct!
4.You are notified that a system has panicked because it

tried to execute an illtrap instruction at Mark for Review
ksyms_open+0x14, as shown in the following output: (2) Points
> < pc::dis
<output truncated>
ksyms_open+0x14 : illtrap 0x0
<output truncated>
Knowing that the kernel will not overwrite its own code
due to permissions on the pages of memory containing
kernel code, you deduce two possible reasons for the
cause of this panic.
Which two options could have caused this system panic?
A serious hardware problem. (*)

The kernel branched to a location that contained the instruction
NULL. (*)
BAD TRAP occurred due to a NULL pointer.
Data cannot be used to reconstruct events that lead to the panic.
again.
5.After a system reboot, users can’t telnet to other

systems or do other network-related tasks. Mark for Review
(2) Points
# telnet host68
Trying 192.181.164.61...
telnet: Unable to connect to remote host: Network is
unreachable
To check for reasons why the users can't communicate

over the network, you use the ipadm and ifconfig
commands to make sure the network interface is
configured correctly and is plumbed and up.
# ipadm
# ifconfig net0 up
You also check the rc directories to see what scripts

may be running that are undesired, since legacy rc
scripts can still can run in addition to SMF.
Which option describes additional steps you could take

to resolve the reported problem with the network?
Troubleshoot using svcs -xv to make sure all the network services
are enabled; try enabling them by hand.
Create a backup of the faulty system before fixing anything.
Check for any hardware NIC errors using the fmadm faulty
command.
Both a. and c. above. (*)
Correct!
Page 1 of 8

6. The service configuration repository provides a

per-service snapshot at the time each service is Mark for Review
successfully started so that fallback is (4) Points
possible. The SMF service always executes with
the running snapshot. This snapshot is
automatically created if it does not exist.
You find that the console-login service

configuration on a server is wrong, and now need
to take steps to fix the problem by reverting to
the last snapshot that started successfully.
Once you have logged in as superuser or
equivalent role you run the following commands.
# svccfg
svc:> select system/console-login:default
svc: /system/console-login:default> listsnap
initial
running
start
svc: /system/console-login:default> revert start
svc: /system/console-login:default> quit
You have two more steps to complete in this

process, which are necessary to update the
information in the service configuration and to
restart the service instance.
What two commands would you run to update the

repository with the configuration information
from the start snapshot and then restart this
service instance?
svccfg export system/console-login

svcadm refresh system/console-login (*)
svcadm update system/console-login
svcadm restart system/console-login (*)
Sorry, that is not correct. Please review the course

content and try again.
7. System performance, especially for compute-bound
processing is not very good. You run the mpstat Mark for Review
command for a short time and see that the CPU (2) Points
system time (sys) is fairly high, even on a
system that is not doing much.
# mpstat 2
CPU minf mjf xcal intr ithr csw icsw migr smtx
srw syscl usr sys wt idl
0 0 0 13 228 5 22 0
1 1 0 0 0 11 0
89
1 0 0 8 26 1 17 0
0 0 0 51 0 3 0
96
2 0 0 3 9 0 5 0
0 0 0 0 0 0 0
100
3 0 0 10 34 2 23 0
0 0 0 2 0 5 0
95
4 0 0 5 70 28 64 0
0 0 0 34 0 4 0 96
5 0 0 32 27 0 18 0
0 0 0 0 0 4 0
96
6 0 0 4 39 13 33 0
1 1 0 12 0 0 0
100
7 0 0 8 26 0 16 0
0 0 0 0 0 0 0
100
8 0 0 12 36 0 26 0
0 0 0 0 0 0 0
100
9 0 0 4 16 0 12 0
0 0 0 2 0 6 0
94
10 0 0 14 42 1 26 0
0 0 0 1 0 10 0
90
. . . . . .
^C
The possible causes of this system seeming to be

slow could be a kernel bug, improper
configuration, or there is Interrupt processing.
Which command would you use to correct this

system performance problem?
Use the reboot command to see if the problem goes
away.
Use the modinfo command to find any unwanted or
suspicious module and unload it.
Use the intrstat 2 command to determine the source of
the problem.
All of the above (*)

8. A system has booted into maintenance mode with

an error that a service failed to mount the /tmp Mark for Review
directory. (3) Points
Copyright (c) 1983, 2012, Oracle and/or its
affiliates. All rights reserved.
os-io ERROR:
svc:/system/filesystem/minimal:default failed to
mount /tmp (see 'svcs -x' for details)
Jan 15 14:22:47 svc.startd[11]:
svc:/system/filesystem/minimal:default: Method
"/lib/svc/method/fs-minimal" failed with exit
status 95.
Jan 15 14:22:47 svc.startd[11]:
system/filesystem/minimal:default failed
fatally: transitioned to maintenance (see 'svcs
-xv' for details)
Requesting System Maintenance Mode
(See /lib/svc/share/README for more
information.)
Console login service(s) cannot run
You have quickly determined that the cause of

this error could be the result of either a
service that is critical for boot is disabled or
incorrect permissions on the /tmp directory.
Which two methods would you use to correct this

error?
Check to see if /tmp is mounted correctly, and check the

permissions. (*)
Enter the reboot –d command.
Enter the svcadm restart command.
Troubleshoot using the svcs –xv command and try
enabling the services in maintenance manually. (*)

9. You want to save a crash dump of the live running Oracle
Mark for Review
Solaris system without actually rebooting or altering the (2) Points
system in anyway. A dedicated dump device was recently
configured to the system using the dumpadm command.
Which command would you use to save a live system crash

dump?
# savecore –vf
# dumpadm –y –d
# savecore –L (*)
None of the above
Correct!
10. An important step in fault analysis is to create a list of facts

Mark for Review
about reported system faults. To assist in the collection of (2) Points
these facts, you will collect all relevant errors on
problematic services using SMF.
You execute the following command on the faulty system:
# svcx –x
Which option describes the output of this command?
Problematic services are described.

All enabled service instances even temporarily disabled
service instances are listed.
Information on legacy services is returned.
Text explaining what state a service is in, and why it is
in that state. (*)

Page 2 of 8

11.You know that the following configuration will cause two core files
Mark for Review
to be generated and saved when a process in the local zone (2) Points
terminates abnormally.
# coreadm
global core file pattern: /var/core/core.%f.%p
global core file content: all
init core file pattern: core.%f.%p
init core file content: default
global core dumps: enabled
per-process core dumps: enabled
global setid core dumps: disabled
per-process setid core dumps: disabled
global core dump logging: enabled
Which two options describe where these core files would be saved?
In $HOME/corefiles
In the local zone in /var/core
In the process current working directory. (*)
In the global zone in /var/core (*)
Sorry, that is not correct. Please review the course content and
try again.
12.The svc.configd repository daemon for SMF is invoked

automatically during system startup, and restarted if Mark for Review
any failures occur. When svc.configd daemon is started, (3) Points
it does an integrity check of the SMF configuration
repository. In this example the integrity check failed
and svc.configd wrote the following message to the
console.
<MESSAGE DISPLAYED BY SMF>

svc.configd: smf(5) database integrity check of:
/etc/svc/repository.db
failed. The database might be damaged or a media error

might have prevented it from being verified. Additional
information useful to your service provider is in:
/etc/svc/volatile/db_errors
The system will not be able to boot until you have

restored a working database. svc.started (1M) will
provide a sulogin(1M) prompt for recovery purposes. The
command:
/lib/svc/bin/restore_respository
can be run to restore a backup version of your

repository. See http: //sun.com/msg/SMF-8000-MY for
more information.
You enter maintenance mode and run the

restore_repository command, which takes you through the
necessary steps to restore a non-corrupt backup.
Which option describes how a SMF repository can become

corrupted?
Disk failure
Hardware or Software bug
Accidental overwrite of the file.
try again.
13.A user is logged in as root but still cannot install a

package in a non-global zone. Mark for Review
(4) Points
# zlogin web
root@web# pkg install apptrace
pkg install: Could not complete the operation on
/var/pkg/lock: read-only filesystem.
You have the user check the settings of the zone, using
the following command to look for a specific setting
that may cause a read-only file system.
# zonecfg –z web info

zonename: web
zonepath: /zones/web
brand: solaris
autoboot: true
bootargs:
file-mac-profile: strict
<output truncated>
The user locates a file-mac-profile property in the

output of the command, which has been set to a value of
strict. By default, a zonecfg file-mac-profile property
is not set in a non-global zone. The default policy for
a nonglobal zone is to have a writable root file
system. Knowing this information, you tell the user
that this is the desired setting placed on the non-
global zone and should not be changed.
Which statement is true when describing the profile
strict?
Logging and auditing configuration files can be local.
Permits updates to /var/* directories, with the exception of
directories that contain system configuration components.
Read-only file system, no exceptions. (*)
Permits updates to /var/* directories, and modification of files in
/etc/* directories.
try again.
14.The Oracle Integrated Lights Out Manager (ILOM)

firmware runs on the service processor and is the Mark for Review
central software resource for identifying and managing (2) Points
server problems. To actively manage and monitor a
server independently of the operating system state, you
enter ILOM by logging in and then running an ILOM
command to view components that may be faulty on this
server.
$ ssh username@SP_ipaddress
Password: <password>
- >enter command here
In this example the ILOM command entered has identified

a failed hardware component. In particular, you are
shown a memory module fault that has been detected by
POST.
Target Property Value

- - - - - - - - - - - - - - - - - - - - - - - - - - - -
- - - - - - -
/SP/faultmgmt/0 | fru |
/SYS/MB/CMP0/BR1/CH0/D0
/SP/faultmgmt/0 | timestamp | Jun 2
23:01:32
/SP/faultmgmt/0/ | timestamp | Jun 2
23:01:32
faults/0 | |
/SP/faultmgmt/0/ | sp_detected_fault |
/SYS/MB/CMP0/BR1/CH0/D0
faults/0 | | Forced fail (POST)
Which command would have been entered to view faulty

components?
>show faults
>show /SP/faults_mgmt
>show /Host/list
>show faulty (*)
try again.
15.Usually a milestone does nothing useful itself, but

declares a specific state of system-readiness which Mark for Review
other services can depend upon. Since you have been (3) Points
asked to share some basic information about milestones
with a new administrator, you start by using the svcs
command to view a list of milestones that are defined
on the server.
# svcs milestone*
STATE STIME FMRI
online Jun_30 svc:/milestone/unconfig:default
online Jun_30 svc:/milestone/config:default
online Jun_30 svc:/milestone/devices:default
online Jun_30 svc:/milestone/network:default
online Jun_30 svc:/milestone/single-
user:default
online Jun_30 svc:/milestone/name-
services:default
online Jun_30 svc:/milestone/self-assembly-
complete:default
online Jun_30 svc:/milestone/multi-
user:default
online Jun_30 svc:/milestone/multi-user-
server:default
Which option contains the statement that would not be

true when working with SMF milestones?
Milestone manifest files are located in
/lib/svc/manifest/milestone.
A system’s current milestone is always defined in the
options_ovr/milestone property of the
svc:/system/svc/restarter:default service.
To change a milestone it is recommended that administrators
always use the svcadm command and discontinue any use of the init
command. (*)
Solaris networking has its own milestone called network
try again.
Page 3 of 8
16.The following system message shows up on the console

indicating a problem. Mark for Review
(2) Points
Fault class : fault.cpu.ultraSPARC-T2plus.ireg
Affects :
cpu:///cupid=0/serial=1F95806CD1421929
faulted and taken out of
service
FRU : “MB/CPU0” (hc://:product-
id=SUNW,T5440:server-id=bur419-61:\
serial=3529:part=541255304/motherboard=0/cupboard=0)
faulty
Which option would explain the appearance of this

system message on the console screen?
The fmadm faulty command was used to display active problems
related to faults or defects and determine the FRUs involved. (*)
The fmdump –v –u UUID command was used to display fault
information on the system.
The fmadm faulty command was used to display an historical
log of faults or defects on the system.
The fault management daemon,(fmd) received telemetry
information relating to problems detected and sent a message to
syslogd service to notify the administrator that a problem has been
detected.
try again.
17.The response time within a newly configured zone is

very poor, and many services are not running. The Mark for Review
person that configured this new zone booted it and (2) Points
logged in successfully.
Within the new zone the following command is run, which

explains the state of services.
# svcs –xv
No output for more than 5 minutes.
From this generated message, you surmise what the

probable cause of the slow zone is and run the next set
of commands:
# zoneadm –z newzone halt
# zonecfg –z newzone
zonecfg:newzone> remove capped-memory
zonecfg:newzone> commit
zonecfg:newzone> info
zonecfg:newzone> exit
# zoneadm –z newzone boot
# zlogin newzone
# svcs –xv
The zone should now run faster than before.
Which option would be the cause of this poor response

time reported on this new zone?
Physical memory capping changed.
Zone mis-configured; resources caps to low. (*)
Loopback file system not enabled.
Zone initiation failed.
try again.
18.The following error message is displayed on one AI

client. Mark for Review
(3) Points
Rebooting with command: boot net:dhcp – install
Boot device: /pci@7c0/pci@0/network@4:dhcp File and
args:
1000 Mbps FDX Link up
<time unavailable> wanboot info: WAN boot
messages->console
<time unavailable> wanboot info: Starting DHCP
configuration
<time unavailable> wanboot info: DHCP
configuration succeeded
<time unavailable> wanboot progress: wanbootfs:
Read 366 of 366 kB (100%)
<time unavailable> wanboot info: wanbootfs:
Download complete
Tue Aug 5 20:46:43 wanboot alert: miniinfo:
Request returned code 500
Tue Aug 5 20:46:44 wanboot alert: Internal
Server Error \ (root filesystem image missing)
You know this error occurred because the client cannot

find the boot_archive.
Which option describes how you would correct this

problem?
Check your DHCP configuration or the contents of the target
directory you specified when you ran installadm create-service
Check the path name and permissions of the boot_archive at
$IMAGE/boot/boot_archive (*)
Check you WAN boot configuration.
None of the above
Correct!
19.The following error message has been displayed on a

client: Mark for Review
(2) Points
svc:/application/pkg/server:default (image packaging
repository)
State: maintenance since June 13, 2013 11:33:59 AM MDT
Reason: Start method failed repeatedly, last exited
with status 1.
See: http://support.oracle.com/msg/SMF-8000-KS</span>
See: /var/svc/log/application-pkg-
server:default.logImpact: This service is not running.
This error indicates that the application package

server service is in a maintenance state and users
can't install a package. You look first for information
in this log file:
# tail /var/svc/log/application-pkg-server:default.log
You then run the following commands to make the

necessary changes to correct the problem, and clear and
refresh the service:
# svccfg -s pkg/server
svc:/application/pkg/server> listprop pkg
# svcadm clear pkg/server
# svcadm refresh pkg/server
Which option describes the probable cause of this

error?
Invalid or incorrect property in service.
Problem with IPS server configuration.
Problem with IPS client configuration.
try again.
20.A server has been crashing intermittently for unknown reasons. You
Mark for Review
have asked the customer to start saving the information from the (2) Points
crash in the /var/crash directory so that you can analyze the problem.
The crash dump configuration file has the following entries:
Dump content: kernel

Dump device: /dev/dsk/c0t1d0s1 (dedicated)
Savecore directory: /var/crash
Savecore enabled: no
After the most recent crash, the administrator went into the /var/crash
directory to look for the dump file but the directory was empty.
Which command would you use to enable the server to store crash
dumps in /var/crash on reboot?
# dumpadm –y (*)
# dumpadm –u
# coreadm -d
# dumpadm –n
try again.
Page 4 of 8

16.The following system message shows up on the console

indicating a problem. Mark for Review
(2) Points
Fault class : fault.cpu.ultraSPARC-T2plus.ireg
Affects :
cpu:///cupid=0/serial=1F95806CD1421929
faulted and taken out of
service
FRU : “MB/CPU0” (hc://:product-
id=SUNW,T5440:server-id=bur419-61:\
serial=3529:part=541255304/motherboard=0/cupboard=0)
faulty
Which option would explain the appearance of this
system message on the console screen?
The fmadm faulty command was used to display active problems
related to faults or defects and determine the FRUs involved. (*)
The fmdump –v –u UUID command was used to display fault
information on the system.
The fmadm faulty command was used to display an historical
log of faults or defects on the system.
The fault management daemon,(fmd) received telemetry
information relating to problems detected and sent a message to
syslogd service to notify the administrator that a problem has been
detected.
try again.
17.The response time within a newly configured zone is

very poor, and many services are not running. The Mark for Review
person that configured this new zone booted it and (2) Points
logged in successfully.
Within the new zone the following command is run, which

explains the state of services.
# svcs –xv
No output for more than 5 minutes.
From this generated message, you surmise what the

probable cause of the slow zone is and run the next set
of commands:
# zoneadm –z newzone halt

# zonecfg –z newzone
zonecfg:newzone> remove capped-memory
zonecfg:newzone> commit
zonecfg:newzone> info
zonecfg:newzone> exit
# zoneadm –z newzone boot
# zlogin newzone
# svcs –xv
The zone should now run faster than before.
Which option would be the cause of this poor response

time reported on this new zone?
Physical memory capping changed.
Zone mis-configured; resources caps to low. (*)
Loopback file system not enabled.
Zone initiation failed.
try again.
18.The following error message is displayed on one AI

client. Mark for Review
(3) Points
Rebooting with command: boot net:dhcp – install
Boot device: /pci@7c0/pci@0/network@4:dhcp File and
args:
1000 Mbps FDX Link up
<time unavailable> wanboot info: WAN boot
messages->console
configuration
<time unavailable> wanboot info: DHCP
configuration succeeded
<time unavailable> wanboot progress: wanbootfs:
Read 366 of 366 kB (100%)
<time unavailable> wanboot info: wanbootfs:
Download complete
Tue Aug 5 20:46:43 wanboot alert: miniinfo:
Request returned code 500
Tue Aug 5 20:46:44 wanboot alert: Internal
Server Error \ (root filesystem image missing)
You know this error occurred because the client cannot

find the boot_archive.
Which option describes how you would correct this

problem?
Check your DHCP configuration or the contents of the target

directory you specified when you ran installadm create-service
Check the path name and permissions of the boot_archive at
$IMAGE/boot/boot_archive (*)
Check you WAN boot configuration.
None of the above
Correct!
19.The following error message has been displayed on a

client: Mark for Review
(2) Points
svc:/application/pkg/server:default (image packaging
repository)
State: maintenance since June 13, 2013 11:33:59 AM MDT
Reason: Start method failed repeatedly, last exited
with status 1.
See: http://support.oracle.com/msg/SMF-8000-KS</span>
server:default.logImpact: This service is not running.
This error indicates that the application package
server service is in a maintenance state and users
can't install a package. You look first for information
in this log file:
# tail /var/svc/log/application-pkg-server:default.log
You then run the following commands to make the

necessary changes to correct the problem, and clear and
refresh the service:
# svccfg -s pkg/server
svc:/application/pkg/server> listprop pkg
# svcadm clear pkg/server
# svcadm refresh pkg/server
Which option describes the probable cause of this

error?
Invalid or incorrect property in service.
Problem with IPS server configuration.
Problem with IPS client configuration.
try again.
20.A server has been crashing intermittently for unknown reasons. You
Mark for Review
have asked the customer to start saving the information from the (2) Points
crash in the /var/crash directory so that you can analyze the problem.
The crash dump configuration file has the following entries:
Dump content: kernel

Dump device: /dev/dsk/c0t1d0s1 (dedicated)
Savecore directory: /var/crash
Savecore enabled: no
After the most recent crash, the administrator went into the /var/crash
directory to look for the dump file but the directory was empty.
Which command would you use to enable the server to store crash
dumps in /var/crash on reboot?
# dumpadm –y (*)
# dumpadm –u
# coreadm -d
# dumpadm –n
try again.
Page 4 of 8

26.While diagnosing peripheral devices using the probe-scsi and probe-

Mark for Review
scsi-all commands, the SCSI devices on two systems are not (2) Points
detected. These devices are in fact physically attached to the on-
board SCSI controllers.
What step would you take to correct this reported problem with the
SCSI devices?
Run reset on both systems.

Use POST to perform diagnostic tests for the hardware
components.
Power on all the SCSI devices. (*)
Test the hardware devices attached to the systems with the test-
all command.
try again.
27.Before actually installing a software package on a

Solaris 11 system, you want to check exactly what is Mark for Review
going to be installed. In this example, you run the (3) Points
following command to view the installation action of an
apptrace package without installing it.
# pkg install –nv apptrace

Packages to install 1
Estimated space available: 46.27 GB
Estimated space to be consumed: 13.55 MB
Create boot environment: No
Create backup boot environment: No
Rebuild boot archive: No
You determine that there’s no issue with installing

this package and run the pkg install command to
complete the package installation. To verify or
validate the installation of the package you run the
following command:
# pkg verify –v apptrace

PACKAGE STATUS
pkg: //solaris/developer/apptrace OK
#
You decide to go ahead and install the dtrace package
on this system too. When the installation completes you
verify the installation of this package.
# pkg verify –v dtrace
PACKAGE STATUS
pkg: //solaris/system/dtrace ERROR
<output truncated>
Which command would you use to correct the dtrace

package installation error reported?
pkg uninstall dtrace
pkg fix dtrace (*)
pkg update – –reject dtrace
pkg revert dtrace
try again.
28.You have been asked to install Oracle VTS, an Oracle hardware

Mark for Review
validation test on a SPARC server. Once installed you need to run a
(4) Points
non-intrusive online stress test mode and a data-safe system exerciser
test mode, all to test the server.
Which two options describe the actions of these two test modes on
the server?
This mode performs targeted testing of system components and

modules.
This mode puts maximum stress on the component or module
under test, and all tests are run sequentially.
This mode for testing is used to validate the hardware without
having significant impact on other applications running on the
system. (*)
This mode tests the system with all its components, all tests are
run in parallel, and no other application except this software
should be running on the system. (*)
try again.
29.The Automatic System Recovery (ASR) feature enables the
server to automatically configure failed components out Mark for Review
of operation until they can be replaced. In the server, (3) Points
the ASR feature manages nonfatal hardware failures
associated with memory modules and PCI cards. To
display system components and their current state you
run the following command.
sc> showcomponent
Keys:
/SYS/MB/PCI_MEZZ
/SYS/MB/PCI_MEZZ/PCIE4
/SYS/MB/PCI_MEZZ/XAUI4
/SYS/MB/PCI_MEZZ/XAUI5
/SYS/MB/PCI_MEZZ/PCEI6
…..
/SYS/TTYA
Disabled Devices
/SYS/MB/CMPO/L2_BANK0
Once a faulty component has been disabled and after the

cause of the fault has been repaired (for example FRU
replacement, loose connector reseated), you must remove
the component from the ASR blacklist database.
What two options describe the command to remove a

disabled component and the name of the database
containing the list of all disabled components on the
system?
clearasrdb
asrdb
enable component asrkey ; reset (*)
asr-db (*)
try again.
30.Users try to ssh, telnet and rlogin to another system

and get error messages. Mark for Review
(2) Points
# ssh host07
ssh_exchange_identification: Connection closed by
remote host
# rlogin host07
Protocol error: host07 closed connection
# telnet host07
Connection to host07 closed by foreign host
However, host08 can ssh/rlogin/telnet to host07:
host08# telnet (or ssh/rlogin ) host07
login:
Which two options describe the reason these users

cannot ssh, telnet or rlogin to a certain system?
Corrupt root file system.

Unwanted security settings in the hosts.deny and hosts.allow
files. (*)
Not an error, desired behavior as a method of security. (*)
Corrupt /usr/bin directory.
try again.
Page 6 of 8

31.While booting a server the following error message is

generated on the console. Mark for Review
(2) Points
Boot device:
/pci@9/pci@0/pci@0/pci@1,2/LSTLogic,sad@2/disk0,0:a
File and args:
ERROR: boot-read fail
Evaluating:
Can’t locate boot device
{0} ok
You know that there are two probable causes for the
boot sequence to return to the ok prompt without
booting.
Which option describes how this problem could have

occurred?
Boot device does not exist on the machine.

Incorrect NVRAM or boot settings.
Boot device is corrupt.
try again.
32.You have used the prtdiag command on a server to get some

Mark for Review
information about the system configuration, diagnostics, and failed (2) Points
FRUs. When the prtdiag command was executed the following exit
value of 1 was returned.
Which option describes the meaning of this exit value?
Indicates that failures or errors were detected in the system. (*)

Indicates that no failures or errors were detected on the system.
Indicates an out of memory internal error.
Indicates that an internal prtdiag error occurred on the system.
try again.
33.SMF has a notification feature that notifies you

through email messages of service state transitions and Mark for Review
fault management events. You want to set up a (2) Points
notification to occur if any service state changes from
the online state to any other state.
As a first step you have installed the smtp_notify

package:
# pkg install service/fault-management/smtp-notify
and now need to enable and then configure the service

notifications.
Which option describes the command you would not use

when enabling and configuring the service state
transition notifications for all services?
#svcs | grep smtp
# svcadm enable svc:/system/fault-management/smtp-notify
# svccfg –s svc:/system/svc/global:default setnotify –g
service_transition_state mailto:root@localhost
# svccfg –s svc:/network/http:appache22 setnotify from-online
mailto:root@localhost (*)
try again.
34.After installing software, the ps command no longer functions. The

Mark for Review
error message generated includes: (2) Points
ld.so .1: ps: fatal: libc.so.1: open failed: No such file or directory
Which two options could be the cause of the ps command to no

longer function?
Wrong permissions set on /bin/passwd

Privileges are set to disallow PRIV_PROC_INFO
Corrupted procfs (*)
Corrupted /usr/bin/ps (*)
try again.
35.A SPARC server is creating core files in random

directories and that these files are quite large and Mark for Review
use up valuable disk space. You run the following (2) Points
commmand to display the core file configuration on the
system:
$ coreadm
global core file pattern:
global core file content: default
init core file pattern: core
init core file content: default
global core dumps: disabled
global core dump logging: disabled
To correct the situation you become superuser, run the

command to enable a global core file path and then
verify the core file path configuration:
# coreadm
global core file pattern: /var/core/core.%f.%p
init core file pattern: core
global core dumps: enabled
global core dump logging: disabled
Which option contains the command you would use to

enable a global core file path?
# coreadm –g /var/core/core.%f.%p –e global
# coreadm –e –g /var/core
# coreadm –e global –g /var/cores
# coreadm -e global -g /var/core/core.%f.%p (*)
try again.
Page 7 of 8

36.The response time with a web zone is very poor, and many services
Mark for Review
are not running. You go ahead and zlogin into the web zone and then
(2) Points
use the following command:
# svcs –xv
No output for more than 5 minutes
Which option describes the cause of this zone having a very slow
response time?
The installed system in the zone has a bug.

The zone resource caps are too high.
The zone is misconfigured.
Both a. and c. above. (*)
try again.
37.While trying to install a package on a system, the

following error message appeared: Mark for Review
(2) Points
# pkg install –nv group/feature/amp
pkg install: The following pattern(s) did not match any
allowable packages. Try using a different matching
pattern, or refreshing publisher information:
group/feature/amp
You run the following command, which returns nothing:

# pkg search entire
You decide to check and make sure the publisher is
refreshed with the most current data, then try to
install the package again.
# pkg refresh solaris

# pkg search entire
INDEX ACTION VALUE PACKAGE
pkg.description set Provides for power management
support
<output omitted>
pkg.fmri set solaris/entire pkg:/entire@0.5.11-
0.175.1.7.0.2.0
pkg.summary set entire incorporation including Support
Repository Update (Oracle Solaris 11.1.7.2.0).
pkg:/entire@0.5.11-0.175.1.7.0.2.0
# pkg install –nv group/feature/amp
Creating Plan (Evaluating mediators): /
Packages to install: 19
Mediators to change: 1
Estimated space available: 30.54 GB
Estimated space to be consumed: 401.84 MB
Create boot environment: No
Create backup boot environment: No
Services to change: 2
Rebuild boot archive: No
Which two additional steps could also have been taken

to quickly troubleshoot the cause of this problem?
Use the command pkg variant to display the values of variants

that are set with the package.
Check to make sure there is not a typo in the package name. (*)
Check the package group info with the pkg info –r
*group* command.
Check to make sure the publisher is online with the command
pkg publisher (*)
try again.
38.You know that a boot archive is a subset of a root file system and
Mark for Review
that the files in the boot archive are read by the kernel before the root (2) Points
filesystem is mounted. After the root file system is mounted, the boot
archive is discarded by the kernel from memory.
The files in the SPARC boot archive are located in the

/platform/`uname –m`/archive_cache directory.
The files that are part of the x86 boot archive are located in the
/platform/i86pc/amd64/archive_cache directory.
Which command automatically handles the Oracle Solaris boot

archive creation, updates and verification on both SPARC and x86
platforms?
/sbin/bootadm update-archive
bootadm (*)
boot-archive
menu.lst
Correct!
39.A service on the server is disabled and not starting.

To debug it you first request information about the Mark for Review
failed service by using the following command: (2) Points
# svcs –xv
svc:/ application/pkg/server:default (image packaging
repository)
State: maintenance since Mon 30 Jun 2014 08:16:40 AM
PDT
Reason: Start method failed repeatedly, exit with
status 1.
See: http://support.oracle.com/msg/SMF-8000-KS
server:default.log
Impact: This service is not running.
In the output, you see that the IPS service has failed
to start and has been placed in “maintenance” state due
to repeated startup failures.
Which two options describe the remaining steps to be

performed to debug this service that has failed to
started?
Verify the failure by disabling and enabling the failed service

using svcadm disable serviceinstance ; svcadm enable
serviceinstance (*)
Check the manifest files that completely define a service or an
instance located in /lib/svc/manifest or /var/svc/manifest
Use /usr/sbin/svcadm –v restart serviceinstance to restart a
service that is in degraded state.
Read the log associated with the failing service to identify the
cause of the failure using cd /var/svc/log and the more command. (*)
try again.
40.The show-post-results command is an OBP-level command that you

Mark for Review
use at the firmware level of a system to display information about the
(3) Points
last executed POST. Shown below are four of the six steps that you
would take to view the last executed POST.
1. Set the diag-switch? variable to true with the setenv command.

2. <step missing>
3. <step missing>
4. Power down the system.
5. Power on the system.
6. Run show-post-results to view the POST output.
ok show-post-results
<output omitted>
Which two options identify the two missing steps in this process?
Set the diag-level to max with the setenv command. (*)

Set the diag-level to quick with the setenv command.
Set the auto-boot? variable to false with the setenv command. (*)
Set the diag-switch? variable to true with the setenv command.
try again.
Page 8 of 8

21To install client systems by using AI, you initially set
Mark for
. up your install server and create at least one install
service for each client architecture and each version of Review
Oracle Solaris that you plan to install. (4) Points
When you created each install service, you created
customized installation instructions and system
configuration instructions for different clients.
Now you boot a client and the installation begins

following this sequence.
1. The client is booted.

2. The client system contacts the DHCP server and
retrieves the client IP address, the boot file, and the
IP address of the installer, if required.
3. The client system loads the net image.
4. The client system completes its installation by using
the appropriate AI manifest.
5. The client system reboots, if <left blank
intentionally>
6. During a reboot, the client system is configured by
using an SC profile, or by the administrator’s responses
in the interactive system configuration tool.
Which option would you select to correctly complete step

5 in the installation sequence?
The client system reboots, if the auto_reboot value is set in the AI
manifest.
The client system reboots, if rebooted by the system administrator.
The client system reboots, if the auto_reboot value is set in the
client.
again.
22In general, after the kernel panics a system, the system

Mark for
. reboots. When the kernel panics it drops into the
debugger and prints some interesting information. You Review
know that the mdb utility can examine this information to (4) Points
determine the cause of the panic.
After a system crash, you locate the appropriate saved

image and then invoke mdb.
# cd /var/crash/`uname –n`
# ls
bounds unix.1 unix.3
vmcore.1 vmcore.3
unix.0 unix. 2 vmcore.0
vmcore.2
# mdb –k unix.2 vmcore.3
Loading modules: [ unix genunix specfs dtrace zfs
scsi_vhci sd mpt mac px lcd ip
hook neti arp usba kssl fctl sockfs random
mdesc idm cpc crypto fcip fcp ufs
logindmux nsmb ptm sppp nfs lofs ipc ]
As a next step, you retrieve a stack backtrace which

shows in reverse order all the functions that were active
at the time of the panic.
Which option would you use in the mdb debugger to

generate a stack backtrace?
$C
$c (*)
::msgbuf
<pc::dis
again.
23Oracle Solaris 11 installations are configured to have a default

Mark for
. publisher, solaris, which supplies software packages from the release Review
repository: http://pkg.oracle.com/solaris/release (2) Points
As the administrator, you can see what configuration a Solaris 11
system has by using the following command:
# pkg publisher
PUBLISHER TYPE STATUS URI
solaris origin online http://pkg.oracle.com/solaris/release/
You can also quickly query some basic information about a repository
to view the package publishers known by the repository; number of
packages for each publisher; when the publisher’s package data was last
updated; and the status of the publisher’s package data, as shown here:
PUBLISHER PACKAGES STATUS UPDATED

solaris 4044 online 2014-06-28T12:17:33.570603Z
Which two options describe the methods that you could use to quickly
query some basic information about the “release” repository to view just
the publisher’s name, number of packages, status, and last updated
timestamp?
Load the repository URL into your Web browser. (*)

Use the command: pkgrepo get –s http:
//pkg.oracle.com/solaris/release/ -p all
Use the command: pkgrepo info -s
http://pkg.oracle.com/solaris/release/ (*)
Use the command: pkgrepo list –p http:
//pkg.oracle.com/solaris/release
again.
24During an Automated Install a SPARC client successfully

Mark for
. downloads the boot_archive and boots the Oracle Solaris
kernel, but fails to get one of the image archives. The Review
following error message indicates that the solaris.zlib (4) Points
file is causing this problem.

configuration
<time unavailable> wanboot info: DHCP configuration
succeeded
<time unavailable> wanboot progress: wanbootfs: Read 368
of 368 kB (100%)
<time unavailable> wanboot info: wanbootfs: Download
complete
Fri Aug 26 16:26:52 wanboot progress: miniroot: Read
221327 of 221327 kB (100%)
Fri Aug 26 16:26:53 wanboot info: miniroot: Download
complete
<output omitted>
WARNING: i2c_0 failed to add interrupt.
WARNING: i2c_0 operating in POLL MODE only
Hardware watchdog enabled

Remounting root read/write
Probing for device nodes ...
Preparing network image for use
Downloading solaris.zlib
--2011-08-26 23:19:57--
http://10.134.125.136:5555/export/auto_install/175s//sola
ris.zlib
Connecting to 10.134.125.136:5555... connected.
HTTP request sent, awaiting response... 404 Not Found
2011-08-26 23:19:57 ERROR 404: Not Found.
Could not obtain

http://10.134.125.136:5555/export/auto_install/175s//sola
ris.zlib from install server
Please verify that the install server is correctly
configured and reachable from the client
Requesting System Maintenance Mode
Which option describes the conditions responsible for the
cause of this fault?
The image path configured in WAN boot is not correct.
The image path does not exist or is incomplete
Access is denied due to permission issues.
again.
25The system administrator normally creates and manages three important

Mark for
. components contained in the Automated Installer (AI). These
Review
components include:
(2) Points
- System manifest files (for global and non-global zones)
- Client criteria
- System configuration (SC) profile files (for global and non-global
zones)
Your manifest file contains AI installation instructions such as IPS

server location, software packages to be installed, and the location of a
non-global zone configuration file. The client criteria file allows you to
identify which clients will be associated with specific AI services.
Which option describes what you as a system administrator are allowed

to do when working with SC profile files?
You can configure client’s attributes such user accounts,

networking configuration, localization, and so on.
You can select more than one SC profile for any particular client.
You can configure the Oracle Configuration Manager in a SC
profile file of clients.
again.
Page 5 of 8

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Test: Sun Systems Fault Analysis Workshop:

(Choose all correct answers)

Which option describes the correct sequence of commands that you

# dumpadm ; cd /var/crash ; savecore –f dumpfile_name ; mdb 0

# installadm create-service –n newsvc1 –s /export/aiimages/s11ai.iso

which has produced the following error message when booting.

{0} ok boot net:dhcp – install

Check for permission problems on the AI configuration files.

4.You are notified that a system has panicked because it

Which two options could have caused this system panic?

(Choose all correct answers)

A serious hardware problem. (*)

5.After a system reboot, users can’t telnet to other

To check for reasons why the users can't communicate

You also check the rc directories to see what scripts

Which option describes additional steps you could take

Assessment: Sun Systems Fault Analysis

6. The service configuration repository provides a

You find that the console-login service

You have two more steps to complete in this

What two commands would you run to update the

svccfg export system/console-login

Sorry, that is not correct. Please review the course

The possible causes of this system seeming to be

Which command would you use to correct this

Sorry, that is not correct. Please review the course

8. A system has booted into maintenance mode with

You have quickly determined that the cause of

Which two methods would you use to correct this

Check to see if /tmp is mounted correctly, and check the

Sorry, that is not correct. Please review the course

Which command would you use to save a live system crash

10. An important step in fault analysis is to create a list of facts

You execute the following command on the faulty system:

Which option describes the output of this command?

Problematic services are described.

Sorry, that is not correct. Please review the course

Assessment: Sun Systems Fault Analysis

(Choose all correct answers)

12.The svc.configd repository daemon for SMF is invoked

<MESSAGE DISPLAYED BY SMF>

failed. The database might be damaged or a media error

The system will not be able to boot until you have

can be run to restore a backup version of your

You enter maintenance mode and run the

Which option describes how a SMF repository can become

13.A user is logged in as root but still cannot install a

# zonecfg –z web info

The user locates a file-mac-profile property in the

14.The Oracle Integrated Lights Out Manager (ILOM)

In this example the ILOM command entered has identified

Target Property Value

Which command would have been entered to view faulty

15.Usually a milestone does nothing useful itself, but

Which option contains the statement that would not be

16.The following system message shows up on the console

Which option would explain the appearance of this

17.The response time within a newly configured zone is

Within the new zone the following command is run, which

From this generated message, you surmise what the

The zone should now run faster than before.

Which option would be the cause of this poor response

18.The following error message is displayed on one AI