CARIBBEAN EXAMINATIONS COUNCIL

HEADQUARTERS

SECONDARY EDUCATION CERTIFICATE

EXAMINATION

DETAILED CRITEIRA AND MARK SCHEME

OFFICE ADMINISTRATION –SBA

1
CRITERIA 1
Preparation – Total 15 marks Descriptor Marks

1. Included a Title page Title page includes project title and names of 1
candidate, school and teacher
(Maximum 1 mark)
 Title page is incomplete. No one word titles – title 0
must include the department studied.
2. Included a Table of Table of contents includes:
contents 1
(i) A heading and a list of topics 1
(Maximum 2 marks)
(ii) Page numbers
3. Stated the Title of the
Project  Title of the project is related to the objectives in the 2
syllabus and to the business being studied. Include
department, name and address of business.
(Maximum 2 marks)
 Title of project is outside the scope of the syllabus 0-1
or not clearly stated.
4. Listed TWO aims of the
project  Aims of the project are relevant, unambiguous and 2
clearly stated
(Maximum 2 marks)
 Aims of the project are irrelevant, ambiguous or not
clearly stated 0-1
5. Listed TWO functions of
the relevant department of  Two functions accurately listed 2
the firm chosen for the
project  One function accurately listed 1

(Maximum 2 marks)

6. Prepared ONE piece of  Correspondence incorporates all aspects of a

correspondence requesting business letter including.
permission to conduct the
project. (i) Opening and closing salutations must correspond – 1
„yours truly not accepted‟
(Maximum 6 marks)  Correct spelling (no errors) 1
1
 Correct grammar (no errors)
NB. No marks will be (ii) Relevant content – topic, reason, permission , 1
awarded for contact information
correspondence not  Layout – blocked 1
composed by the student  Letter signed by student, not School Administration 1
as evidence by official
circular letter from
teacher or principal
SUBTOTAL 15 marks

2
CRITERIA 2
1. Described the
methodology employed  A specimen of a data gathering instrument is 1
for the project provided
 An explanation of why the particular instrument 1
(Maximum 3 marks) was chosen above all others is given
 An explanation of how the instrument was used is
provided 0-1

2. Listed FIVE questions
asked of personnel of the
firm selected for the
project
(Maximum 5 marks)
NB. The questions may be
taken from the data
gathering instrument
 Five questions are relevant to the aims of the
project, clear and unambiguous – must be separate
not part of questionnaire 5
 Four questions are relevant to the aims of the
project, clear and unambiguous 4
 Three questions are relevant to the aims of the
project, clear and unambiguous 3
 Two questions are relevant to the aims of the
project, clear and unambiguous 2
 One questions is relevant to the aims of the
project, clear and unambiguous 1

3. Submitted a schedule of
activities for conducting  Table provided with the headings showing
the project „Dates‟, „Activities‟ and „Comments‟ with 10-12 1
activities listed
(Maximum 3 marks)
 Sequence of activities are relevant to the project
and comments support the follow-up actions or the 1-2
decisions made
4. Submitted evidence of  ONE piece of legislation governing the workplace 1
regulations and policies is provided, must include name of Act and year.
governing the firm  An explanation of how the candidate became 1
selected for the project aware of the legislation given
 ONE of the health and safety practices observed 1
(Maximum 4 marks) when carrying out the Project is provided
 ONE staff rule with which the candidate had to 1
follow

SUBTOTAL 15 marks

3
CRITERIA 3 – PRESENTATION
1. Presented a written report The candidate‟s major accomplishment or finding (related
of 500-750 words to the project) is given
required for the
assignment
(Maximum 5 marks)
NB: The maximum number of
words for the project is 1200
words including appendices
2. Used business forms in
fulfilment of the project
(Maximum 3 marks)
3. Assessed the impact of
office equipment used in
the firm selected for the
project
(Maximum 4 marks)
4. Prepare a bibliography
acknowledging all
sources of information in
alphabetical order.
(Maximum 3 marks)
5. Presented information in
a logical manner using
correct grammar
(Maximum 5 marks)
1
 Report is between 500-750 words
 One major challenge the candidate encountered in 1
completing the project, for example, scheduling, or
collecting data, is provided. 1
 Reports must include charts/graphs 1
 One problem-solving strategy employed by the
candidate to solve problematic issues related to the
project is described in detail 1
 A minimum of ONE business document relevant 1
to the project is provided
 A minimum of ONE business document is
accurately completed with name, date and 1-2
evidence of what the document is used for (only
partially accurate/completed)
(1)
 A 4-column table completed with headings
“Date”, “Equipment used”, “Purpose of 2
equipment” and “Suitability for tasks” is provided
(no table) (1)
 Quality of candidate‟s comments on suitability of
equipment for tasks – at leasts2 pieces of 0-2
equipment
 For persons interviewed, list comprises date, place 1
and job title
 NO BIBLIOGRAPHY HEADINGS – DEDUCT 1
MARK 1
 For publications, list comprises the names of the
author, publisher and year published
 For internet sites, list comprises the address of the
website and names of authors and organizations 1
and date site was assessed [0-3]
 Information is well presented and ideas are 5
communicated in a highly effective manner
 Information is presented in a very good and
meaningful manner 4
 Information is fairly well organized and ideas are
communicated satisfactorily
 Information is presented in an unsatisfactory
manner showing weakness in syntax, spelling, 3
punctuation and sequencing of ideas
 Information is presented with little or no
allegiance to the rules of syntax, spelling, 2
punctuation and the sequencing of ideas
4
 SUBTOTAL 20 marks

TOTAL