Professional Documents
Culture Documents
Tracking
Developers Guide
30 October 2008
UPS OnLine Tools Tracking Important Information
Notice
In all communications with UPS concerning this document, please refer to the document date
located on the cover.
Copyright
The use, disclosure, reproduction, modification, transfer, or transmittal of this work for any
purpose in any form or by any means without the written permission of United Parcel Service is
strictly prohibited.
© Copyright 2008 United Parcel Service of America, Inc. All Rights Reserved.
Trademarks
UPS OnLine® is a registered trademark of United Parcel Service of America, Inc. All other
trademarks are the property of their respective owners.
Some of the UPS corporate applications use U.S. city, state, and postal code information obtained
by United Parcel Service of America, Inc. under a non-exclusive license from the United States
Postal Service.
Important Information
UPS OnLine Tools Tracking Tool:
Your development of an application using the UPS OnLine Tools Tracking Tool is
governed by the UPS Technology Agreement or UPS Customer Technology Agreement
you entered into with UPS. The following are key legal requirements from these
agreements for the UPS OnLine Tools Tracking Too). For more information on all
requirements for the UPS OnLine Tools Tracking Tool, please refer to the UPS
Technology Agreement or the Customer Technology Agreement.
Permitted Territories. This document can only be used in the countries listed in Exhibit
C of the UPS Technology Agreement or UPS Customer Technology Agreement.
Use. The application must not be designed to allow distribution of information received
through the UPS OnLine Tools Tracking Tool to third parties, other than to persons
having a bona fide interest in such information (e.g., the shipper, consignee or the third
party payer).
Tracking Information. You must conspicuously display the following language, or such
other language provided by UPS from time to time, in reasonable proximity to the
tracking input and output information screens (which may include in a pop-up or
daughter window browser accessed through a hypertext link located in reasonable
proximity to the tracking input and output screens (See Tracking Information Section of
this document):
"NOTICE: The UPS package tracking systems accessed via this service (the
"Tracking Systems") and tracking information obtained through this service (the
"Information") are the private property of UPS. UPS authorizes you to use the
Tracking Systems solely to track shipments tendered by or for you to UPS for
delivery and for no other purpose. Without limitation, you are not authorized to make
the Information available on any web site or otherwise reproduce, distribute, copy,
store, use or sell the Information for commercial gain without the express written
consent of UPS. This is a personal service, thus your right to use the Tracking
Systems or Information is non-assignable. Any access or use that is inconsistent with
these terms is unauthorized and strictly prohibited."
You shall further design the application such that any Person must be required to
affirmatively acknowledge acceptance of the language provided above before
submitting a tracking transaction to the UPS Systems. (See Tracking Information
Section of this document).
Table of Contents
Important Information ................................................................................................................. 3
Tracking Reference...................................................................................................................... 27
Index 110
UPS Desktop
OnLine Tools Internet Applications
Figure 1: Dedicated applications that users run on their desktops can access UPS
OnLine Tools.
Database Database
Applications Clients
UPS
OnLine Tools Internet
Figure 2: Database applications can access UPS OnLine Tools and return
information to their clients.
Web Users
UPS
OnLine Tools Internet
Web Site
Figure 3: Web sites can access UPS OnLine Tools and return information to users'
web browsers.
UPS Web-Enabled
Internet Document
OnLine Tools
The UPS OnLine Tools support all of these types of applications and many
others. Virtually any software that needs instant, up-to-date access to UPS
services can take advantage of UPS OnLine Tools.
Branding Requirements
UPS should receive attribution and branding in all applications (including
websites and software applications) that use the OnLine Tools. No End User,
Third Party Developer or Access User should be permitted to use the OnLine
Tools without providing branded recognition to UPS. Your use of the UPS logo
can in no way imply endorsement, sponsorship or certification of your e-
commerce web site or enterprise application by UPS. You are not allowed to use
or alter the information returned by the UPS OnLine Tools in a way that
misrepresents the information or the functionality of the service.
Visual Developers using the Microsoft Visual Studio environment can rely on the
Studio Microsoft XML Core Services (MSXML) for interacting with UPS OnLine
Tools. Those services include functions to help applications create requests for
and interpret responses, and they include functions to manage the
communications between applications and UPS.
Open Source
Open There are a number of open source efforts that include technology useful for
Source creating OnLine Tools client applications; open source developers may find two
particular projects to be especially helpful. The libcurl project is a library of
functions that can manage the communications with UPS servers. For creating
requests and interpreting responses, the xerces project provides essential
functions in a variety of software languages.
For developers in the United States, the request form may be found by selecting
“Contact UPS” from the www.myups.com web site, or from www.ups.com from
the steps below.
For more information or assistance with UPS technical support, please contact
your UPS OnLine Tools representative.
Keeping Up-to-Date
As UPS adds new services and features, UPS OnLine Tools will evolve, offering
more features and service benefits. Once you register to use UPS OnLine Tools,
UPS will notify you by e-mail of updates and changes to the OnLine Tools. It is
essential that an accurate e-mail address for your company be maintained. In
addition, UPS recommends that you complete the secondary contact information
to ensure that your organization receives the latest updates.
You should update your profile when changes occur or responsibilities for the
OnLine Tools shift within your company. You can also return to the UPS Support
area of ups.com for the latest updated information about UPS OnLine Tools.
UPS Client
Internet Applications
OnLine Tools
2 Response message
Figure 5. UPS OnLine Tools accept requests from client applications in HTTP POST
messages and reply to the requests with HTTP responses.
As part of the POST message, client applications indicate the type of content the
message contains using an HTTP Content-Type header. For UPS OnLine Tools,
that content type should be application/x-www-form-urlencoded.
In many cases the UPS OnLine tools exchange information that should be kept
private. To protect confidential information, the UPS OnLine Tools rely on the
Secure Sockets Layer 3 (SSL3) protocol in addition to HTTP. When two systems
communicate using SSL, the protocol creates a secure channel between them,
and it encrypts all information that they exchange using this channel. The SSL
protocol that UPS OnLine Tools use is the same protocol used to secure millions
of on-line purchases on the web.
UPS Client
Internet Applications
OnLine Tools
Encrypted “channel”
created by SSL
Figure 6: SSL creates a secure channel across a network and protects confidential
communications using that channel.
The subsections that follow provide brief introductions to using HTTP and SSL
with various software development tools, including Microsoft Visual Studio, Java
Standard and Enterprise Edition, and popular open source environments.
Visual The Microsoft Visual Studio environment includes many tools, classes, and
Studio libraries that simplify the use of HTTP and SSL protocols. A very convenient set
of tools are included in the Microsoft XML Core Services (MSXML). The
following code fragment shows how a Visual Basic program can send a request
and retrieve the response. To keep the example as simple as possible, no
exception handling is included in the figure. Production software should, of
course, appropriately handle all exceptions.
' create the object that manages the communication
Dim oXMLHttp As XMLHTTP
Set oXMLHttp = New XMLHTTP
' prepare the HTTP POST request
oXMLHttp.open "POST", "https://www.server.com/path", False
oXMLHttp.setRequestHeader "Content-Type", _
"application/x-www-form-urlencoded"
Open Source
Open The libcurl project is an open source project that includes support for using
Source HTTP and SSL protocols. The fragment in Figure 10 shows how to set up libcurl
to send a request using HTTP and SSL. It relies on a callback function to accept
the server's response.
CURL *curl;
CURLcode res;
are included within the <author> element. This structure indicates that firstname
and lastname are "children" of the author "parent."
Although XML elements can contain almost any text, there are two special
characters that cannot appear within an element. Those characters are the less-
than sign (<) and the ampersand (&). Elements that include these contents must
replace the special characters with "<" or "&" respectively. The name of a
large telecommunications company, for example, would appear as "AT&T"
within an XML message.
Because XML is a text-based format, software has to take extra steps to use XML
with binary data. For example, some UPS services return binary image data such
as the image of a shipping label. To include this data in an XML message, UPS
converts it from binary to text format using an algorithm known as Base64
encoding. The "The Base16, Base32, and Base64 Data Encodings" standard, also
known as RFC 3548, defines that algorithm.
Although XML messages consist of a series of text characters, most software
development tools represent XML messages in a tree-like data structure. That
representation clarifies the structure of the message. Figure 12 shows the same
XML message as Figure 11, but it uses a more visual representation to highlight
the message's structure.
book
HTTP
John Wiley and
Essentials: firstname lastname 2001 0-471-398233
Sons
Protocols for
Secure,
Scaleable Web
Sites
Stephen Thomas
book
├─title
│ └─"HTTP Essentials: Protocols for Secure, Scaleable Web Sites"
├─author
│ ├─firstname
│ │ └─"Stephen"
│ └─lastname
│ └─"Thomas"
├─publisher
│ └─"John Wiley and Sons"
├─year
│ └─"2001"
└─isbn
└─"0-471-398233"
Figure 13. It is possible to show the tree-like structure of XML messages using text.
Visual The Microsoft XML Core Services (MSXML) offers one way to work with XML
Studio documents in Visual Studio applications. Figure 14 shows one approach for
creating an XML message in Visual Basic, and Figure 15 demonstrates how
Visual Basic programs can interpret XML responses. To remain as simple as
possible, the examples do not include any exception handling. Production
software should, of course, provide full exception handling.
' Define a variable and initialize it to a new XML message
Dim dom
Set dom = New DOMDocument30
' Set properties of the variable
dom.async = False
dom.validateOnParse = False
dom.resolveExternals = False
dom.preserveWhiteSpace = True
' Identify the message as XML version 1.0
Set node = dom.createProcessingInstruction("xml", "version='1.0'")
dom.appendChild node
Set node = Nothing
' Create the root (book) element and add it to the message
Dim root
Set root = dom.createElement("book")
dom.appendChild root
Visual Basic also has built-in classes to interpret Base64-encoded values. The
Convert.FromBase64String() function converts from a Base64-encoded string
to an array of 8-bit unsigned integers.
import javax.xml.bind.JAXBContext;
import javax.xml.bind.Marshaller;
import java.io.StringReader;
/* xmlMessage contains the XML message */
StringReader reader = new StringReader(xmlMessage);
JAXBContext context = JAXBContext.newInstance(Book.class);
Unmarshaller u = context.createUnmarshaller();
BookClass book = (BookClass) u.unmarshal(reader);
Open Source
Open As of this writing, the most popular open source tool for working with XML is
Source the xerces project. That project includes C++, Java, and Perl implementations of
an XML library. The xerces distribution includes extensive sample applications.
The code fragment in Figure 18 demonstrates creating an XML message in C++
with the xerces library. Figure 19 shows sample code for accessing an element
within an XML message. In both cases exception handling is not shown in order
to keep the examples as simple as possible. Production software should always
contain full exception handling.
DOMImplementation* impl =
DOMImplementationRegistry::getDOMImplementation(X("Core"));
DOMDocument* doc = impl->createDocument(0, X("book"), 0);
DOMElement* rootElem = doc->getDocumentElement();
XMLCh* TAG_book;
XMLCh* TAG_title;
xercesc::XercesDOMParser *parser;
XMLPlatformUtils::Initialize();
TAG_book = XMLString::transcode("book");
TAG_title = XMLString::transcode("title");
Understanding Tracking
The Track OnLine Tool gives client applications access to UPS tracking
information. With this service, clients query UPS to determine the up-to-the-
minute status of a shipment or a package, including its delivery status and the
time and location of the latest transit scan.
Tracking Numbers
UPS uses tracking numbers to identify and track small packages in its system.
Applications can use this tracking number to track, locate, and verify arrival of a
package. A successful query by tracking number returns information for the
specific package within a shipment. For example, if a small package shipment
contained four individual packages, the query response would show a shipment
containing the one package out of four with the associated tracking number.
(Note: Tracking numbers are available up to 18 months after delivery. UPS
makes every effort to ensure that a tracking number uniquely identifies a package
for 18 months; however, it is possible that a tracking number may be reused
within a shorter time period. If this occurs, a query by tracking number returns all
packages matching the tracking number.
Reference Numbers
The ability to track any UPS package or shipment by reference number gives
applications added flexibility and convenience. Reference numbers can be a
purchase order number, job number, or a group of words identifying a shipment
(such as “10 widgets” or “gift for mom”). Applications can assign a reference
number to:
• an individual package or to
• all packages in a shipment or to
• a single LTL shipment or to,
• an air or ocean freight shipment.
A reference number can contain any combination of letters and numbers up to 35
characters. Applications assign a reference number when they upload electronic
shipping data to UPS. A successful query by reference number returns all of the
packages within a shipment identified by the reference number. For example, if a
shipment contained four packages, and two of the packages were tagged with the
reference number, “10 widgets,” the query response would show a shipment
containing those two packages. Since reference numbers are assigned by
customers, UPS cannot guarantee the uniqueness of a reference number across
all packages shipped through the UPS system. To resolve this ambiguity, a
search specification may contain any of the following qualifiers:
• Pickup date range: A range of dates within which UPS picked up the
package. The default is 30 days before today's date.
• UPS account number: The shipper's UPS account number.
• Destination postal code: A zip code (U.S.) or postal code (international).
• Destination country: The destination country code.
(Note: Reference numbers are available up to 6 months after delivery.)
UPS uses Air Waybill numbers to identify and trace an Air Freight shipment as it
moves through the UPS system. For freight shipments, a successful query by Air
Waybill number returns all of the commodities within a shipment.
Candidate Bookmarks
When an application requests tracking information for a freight shipment using a
reference number, it is possible that more than one shipment may match that
reference number. In such cases, UPS returns identifying information about each
shipment, and it marks each shipment with a unique candidate bookmark. Client
applications (or their users) can examine the list of candidates to identify the
desired shipment. Once the candidate is identified, the application can issue
another tracking request. By including the candidate bookmark information for
Tracking Reference
This section documents the details of the XML messages, including the requests
that clients send to UPS and the responses that UPS returns. The first subsection
explains the notation that this section uses. It is followed by a section that describes
how UPS verifies that client applications are authorized to use the tracking tool.
The next two subsections define the messages used for small package and for
freight tracking. The final subsection provides a list of error codes.
AccessRequest
AccessRequest
├─AccessLicenseNumber::string
├─UserId::string
└─Password::string
Each AccessRequest contains three child elements: an AccessLicenseNumber, a
UserId, and a Password. The following figure shows an example AccessRequest
document.
<?xml version="1.0" ?>
<AccessRequest xml:lang='en-US'>
<AccessLicenseNumber>
YOURACCESSLICENSENUMBER
</AccessLicenseNumber>
<UserId>
YOURUSERID
</UserId>
<Password>
YOURPASSWORD
</Password>
</AccessRequest>
Tracking
Tracking relies on a single request and response. Client applications request
tracking information by sending a TrackRequest message to UPS. UPS replies with
a TrackResponse message.
30
October 2008 Page 27
© 2008 United Parcel Service of America, Inc. All Rights Reserved. Confidential and Proprietary
UPS OnLine Tools Tracking Track Request
TrackRequest
The TrackRequest message consists of two complete XML documents. The first document is an AccessRequest. It is immediately
followed by (concatenated to) a TrackRequest. When a client application is undergoing testing and integration, the document
combination should be sent to the URL:
https://wwwcie.ups.com/ups.app/xml/Track
The TrackRequest document in the request must conform to the following XML structure.
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
Container
Yes
Yes
Yes
N/A
Container for the root Track Request N/A
1
TrackRequest /TrackRequest
Container
*Yes
/TrackRequest
Yes
Yes
N/A
Request Container for the Track Request N/A
1
/Request
Container
/TrackRequest
TransactionReference identifies
Yes
N/A
TransactionReference
1
/Request
transactions between client and server.
/TransactionReference
/TrackRequest
Customer provided data. If this data is
0…512
String
/Request
No
/TransactionReference
to the customer.
/CustomerContext
/TrackRequest
String
/Request
No
/TransactionReference
/ToolVersion
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
/TrackRequest
String
1..15
Indicates the action to be taken by the The only valid action for
Yes
Yes
Yes
RequestAction
1
/Request
XML service. tracking is "Track".
/RequestAction
String
1..15
Yes
Yes
No
RequestOption Optional processing.
1
/Request “activity” or “1” - all activity
/RequestOption
11..21
String
Cond
Yes
Yes
/TrackRequest
TrackingNumber
1
N/A
/TrackingNumber
For freight Tracking Number will be
treated as the Shipment Identification
Number regardless of it is supplied in the
ShipmentIdentificationNumber element or
Tracking Number element
ShipmentIdentificationNumbe
Yes
Yes
The shipment’s tracking number. barcoding for valid Shipment
1
/ShipmentIdentificationNumbe
r
r Identification Numbers.
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
String
0..15
response. The Candidate Bookmark can
Yes
/TrackRequest
No
No
CandidateBookmark
1
/CandidateBookmark be passed back to the Tracking Tool in a
separate transaction to retrieve tracking
information about the particular Shipment
of interest.
Yes
Yes
N/A
No
ReferenceNumber N/A
1
Yes
Yes
No
Value None
1
/ReferenceNumber
Identification Number or Tracking
/Value
Number is not present.
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
Container
/TrackRequest
Yes
Yes
N/A
No
PickupDateRange Container for pickup date range. None
1
/PickupDateRange
/TrackRequest
String
The begin pickup date used to narrow a
Yes
Yes
No
BeginDate YYYYMMDD
8
/PickupDateRange
reference number search.
/BeginDate
/TrackRequest
String
The end pickup date used to narrow a
Yes
Yes
No
EndDate YYYYMMDD
1
8
/PickupDateRange
reference number search.
/EndDate
10-Jun
String
Cond
Yes
Yes
ShipperNumber None.
1
1..16
/TrackRequest
Yes
Yes
No
/DestinationPostalCode
narrows the search postal code is present.
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
String
/TrackRequest A country code used to narrow a
Yes
Yes
2..3
No
DestinationCountryCode None.
1
/DestinationCountryCode reference number search.
String
1..16
/TrackRequest narrow the reference number search.
Yes
No
No
OriginPostalCode
1
/OriginPostalCode
For freight Reference tracking Only
String
/TrackRequest Country code of the origin country used
Yes
2..3
No
No
OriginCountryCode
1
/OriginCountryCode to narrow the reference number search.
Yes
Yes
N/A
ShipmentType
1
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
Zero or One
/TrackRequest defaults to ‘01’
String
*Yes
Yes
Yes
Code
2
/ShipmentType Default value - 01
/Code During reference number tracking, the
value of this element should be 01 in
order to be small package.
0..15
being tracked during Reference tracking.
Yes
Yes
No
Description
1
/ShipmentType
01 - Small Package
/Description
02 - Freight
information. The valid values for this flag set to ‘01’, Freight is included
Yes
Yes
/TrackRequest
No
IncludeFreight
1
TrackResponse
The TrackResponse message contains a single XML document that conforms to the following XML structure.
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
Container
Yes
Yes
Yes
N/A
TrackResponse /TrackResponse
Container
*Yes
/TrackResponse
Yes
Yes
N/A
/Response
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
Container
/TrackResponse
TransactionReference identifies
Yes
Yes
N/A
No
TransactionReference
1
/Response
transactions between client and server.
/TransactionReference
1..512
String
client establishes CustomerContext,
Yes
Yes
/Response
No
1
CustomerContext
/TransactionReference which can contain any information you
/CustomerContext want, as along as it is valid XML; it is
echoed back by the server.
/TrackResponse
String
/Response
Yes
Yes
No
XpciVersion 1 Message version. Defaults to ‘1.0001’.
4
/TransactionReference
/XpciVersion
/TrackResponse
String
Yes
Yes
ResponseStatusCode
1
/Response
transaction. 1 = Successful0 = Failure
/ResponseStatusCode
/TrackResponse
1…35
String
Yes
Yes
ResponseStatusDescription
1
/Response
Returns text of "Success" or "Failure"
/ResponseStatusDescription
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
Container
/TrackResponse
Cond
error.
Yes
Yes
1
Error /Response
If the error is present, then the
/Error
ErrorSeverity and ErrorCode are
required.
Describes the severity of the
error.
TransientError - Customer’s data has not
been processed due to system
unavailability. The customer has to wait
/TrackResponse and try again.
String
1..15
*Yes
HardError - The error was
Yes
Yes
/Response
1
ErrorSeverity
/Error encountered processing the
/ErrorSeverity customer’s data and that the data needs
correction.
Warning - The customer’s data
was successfully processed;
however, there were warnings
encountered during processing.
A numeric value that describes
the error.
/TrackResponse
Each tool defines a range of error codes.
String
1..15
*Yes
Yes
Yes
/Response
1
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
/TrackResponse
String
1..50
/Response
Yes
Yes
No
ErrorDescription Describes the error code.
1
/Error
/ErrorDescription
String
Yes
Yes
/Response
1..5
No
1
MinimumRetrySeconds defined
/Error
by the service.
/MinimumRetrySeconds
A number between 1 and
86400 (24 hours)
/TrackResponse
Container
/Response Many
Yes
Yes
N/A
No
/TrackResponse
The XPATH name of the element in
/Response
1..512
String
Yes
Yes
No
ErrorLocationElementName /Error
XPATH pointing to an element in the
/ErrorLocation
request document.
/ErrorLocationElementName
/TrackResponse
/Response
String
Yes
Yes
Yes
/Error
1
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
/TrackResponse
The name of the attribute in
/Response
String
1..50
error. This is the name of the
Yes
Yes
No
1
ErrorLocationAttributeName /Error
attribute contained by the Error Location
/ErrorLocation
Element.
/ErrorLocationAttributeName
the size of
/TrackResponse
Request
String
Many
/Response The contents of the element in
Yes
Yes
the
No
ErrorDigest
/Error error.
/ErrorDigest
Container
Many
/TrackResponse Yes
Yes
Yes
N/A
Shipment Shipment Container tag.
/Shipment
Container
/TrackResponse
Yes
Yes
N/A
No
InquiryNumber Shipment Inquiry Number Container
1
/Shipment
/InquiryNumber
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
/TrackResponse
The codes returned for Freight HAWB -
String
2…6
*Yes
Yes
/Shipment
No
1
Code House Airway BillHBL - House Bill of
/InquiryNumber
Lading
/Code
PRO – PRO Number
SUBPRO – Sub-PRO Number
DO – Delivery Order
Description of the Inquiry Number as
indicated by code
/TrackResponse
String
1..35
*Yes
Description of the codes HAWB - House
Yes
/Shipment
No
1
Description
/InquiryNumber Airway BillHBL - House Bill of Lading
/Description PRO – PRO Number
SUBPRO – Sub-PRO Number
DO – Delivery Order
/TrackResponse
String
1..15
*Yes
/Shipment
Yes
No
Value Value of the Inquiry Number
1
/InquiryNumber
/Value
/TrackResponse
Shipment number to which the package
String
1..21
/Shipment
Yes
No
No
ShipmentIdentificationNumber belongs. This element is not returned for
1
/ShipmentIdentificationNumbe
track requests by Reference Number.
r
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
Container
/TrackResponse
Cond
Container for the type of Shipment when
Yes
Yes
N/A
ShipmentType
1
/Shipment
doing a Reference Number search.
/ShipmentType
String
*Yes
Yes
Yes
/Shipment
2
Code
/ShipmentType During reference number tracking, the
/Code value of this element should be 01 in
order to be small package.
0..15
Yes
Yes
/Shipment
No
Description
/ShipmentType For small package the description will be
/Description “Small Package”
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
String
0..15
"Candidate Bookmark" for each of the
Yes
No
No
1
CandidateBookmark /Shipment
Shipments will be returned in the
/CandidateBookmark
response. The Candidate Bookmark can
be passed back to the Tracking Tool in a
separate transaction to retrieve tracking
information about the particular Shipment
of interest.
Container
/TrackResponse
Yes
Yes
N/A
No
/TrackResponse
String
6..10
/Shipment
Yes
Yes
No
/Shipper
/ShipperNumber
/TrackResponse
Container
0…1
/Shipment
Yes
Yes
No
/Shipper
/Address
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
/TrackResponse
/Shipment
String
1..35
Yes
Yes
No
1
AddressLine1 /Shipper Shipper’s address line 1
/Address
/AddressLine1
/TrackResponse
/Shipment
String
1..35
Yes
Yes
No
1
AddressLine2 /Shipper Shipper’s address line 2
/Address
/AddressLine2
/TrackResponse
/Shipment
String
1..35
Yes
Yes
No
1
AddressLine3 /Shipper Shipper’s address line 3
/Address
/AddressLine3
/TrackResponse
/Shipment
String
1..30
Yes
Yes
No
Yes
Yes
2..5
No
StateProvinceCode /Shipper
Required for US or Canada.
/Address
/StateProvinceCode
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
/TrackResponse
/Shipment
5…16
String
Yes
Yes
No
1
PostalCode /Shipper Shipper’s postal code
/Address
/PostalCode
/TrackResponse
/Shipment
String
2…3
Yes
Yes
No
1
CountryCode /Shipper Shipper’s country code.
/Address
/CountryCode
Container
/TrackResponse
Yes
Yes
N/A
No
ShipTo Consignee’s ship to Container tag.
1
/Shipment
/ShipTo
/TrackResponse
Container
/Shipment
Yes
Yes
N/A
No
/ShipTo
/Address
/TrackResponse
/Shipment
String
1..35
Yes
Yes
No
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
/TrackResponse
/Shipment
String
1..35
Yes
Yes
No
1
AddressLine2 /ShipTo Consignee’s address line 2
/Address
/AddressLine2
/TrackResponse
/Shipment
String
1..35
Yes
Yes
No
1
AddressLine3 /ShipTo Consignee’s address line 3
/Address
/AddressLine3
/TrackResponse
/Shipment
String
1..30
Yes
Yes
No
1
City /ShipTo Consignee’s city.
/Address
/City
/TrackResponse
/Shipment
String
Yes
Yes
2..5
No
StateProvinceCode /ShipTo
Required for US or Canada.
/Address
/StateProvinceCode
/TrackResponse
/Shipment
5…16
String
Yes
Yes
No
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
/TrackResponse
/Shipment
String
2…3
Yes
Yes
No
1
CountryCode /ShipTo Consignee’s country code.
/Address
/CountryCode
Container
/TrackResponse
Yes
Yes
N/A
No
ShipmentWeight Shipment weight Container tag
1
/Shipment
/ShipmentWeight
/TrackResponse
Container
/Shipment Shipment weight unit of measurement
Yes
Yes
N/A
No
UnitOfMeasurement
1
/ShipmentWeight Container tag.
/UnitOfMeasurement
/TrackResponse
/Shipment
String
*Yes
Yes
Yes
1
3
Code /ShipmentWeight
code. Defaults to ‘LBS’.
/UnitOfMeasurement
/Code
/TrackResponse
/Shipment
String
1
Description /ShipmentWeight
/UnitOfMeasurement
/Description
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
/TrackResponse
String
/Shipment Shipment’s total weight. Set to 0 for
Yes
Yes
No
Weight
8
/ShipmentWeight shipment with package type of letter.
/Weight
Container
/TrackResponse
*Yes
Container tag for UPS service associated
Yes
Yes
N/A
Service
1
/Shipment
with the shipment.
/Service
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
String
*Yes
Yes
Yes
/Shipment
1
2
Code ‘65’ = UPS Saver
/Service
‘82’ = UPS Today Standard
/Code
‘83’ = UPS Today Dedicated Courier
‘84’ = UPS Today Intercity
‘85’ = UPS Today Express
‘86’ = UPS Today Express Saver
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
String
1..35
Yes
Yes
/Shipment ‘60’ = UPS Select
No
Description 1
/Service ‘65’ = UPS Saver
/Description ‘82’ = UPS Today Standard
‘83’ = UPS Today Dedicated Courier
‘84’ = UPS Today Intercity
‘85’ = UPS Today Express
‘86’ = UPS Today Express Saver
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
Container
/TrackResponse
Shipment reference number Container
Yes
Yes
N/A
No
ReferenceNumber
1
/Shipment
tag.
/ReferenceNumber
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
String
Yes
Yes
/Shipment
No
2
Code “55” -“Acct. Rec. Customer Acct.”
/ReferenceNumber
“56” -“Appropriation Number”
/Code
“57”- “Bill of Lading Number”
“59” -“Invoice Number”
“60” -“Manifest Key Number”
“61”- “Dealer Order Number”
“62” -“Production Code”
“63” -“Purchase Req. Number”
“64” -“Salesperson Number”
“67” -“Transaction Ref. No.”
“RZ” -“RMA”
“9V”- “COD Number”
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
/TrackResponse
String
1..35
*Yes
/Shipment
Yes
Yes
Value Customer supplied reference number.
1
/ReferenceNumber
/Value
Container
/TrackResponse
Cond
Container for the current status of the
Yes
N/A
No
CurrentStatus
1
/Shipment
shipment.
/CurrentStatus
002 - In Transit
Yes
/Shipment
No
1
3
Code
/CurrentStatus 003 - Exception
/Code 004 - Delivered Origin CFS
005 - Delivered Destination CFS
006 - Warehousing
007 - Out For Delivery
011 - Delivered
111 - Not Available
222 - Not Available
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
String
1..35
*Yes
003 - Exception
Yes
/Shipment
No
1
Description
/CurrentStatus 004 - Delivered Origin CFS
/Description 005 - Delivered Destination CFS
006 - Warehousing
007 - Out For Delivery
011 - Delivered
111 - Not Available
222 - Not Available
/TrackResponse String
Date shipment was picked-up.
Yes
Yes
No
PickupDate
1
/Shipment 8 YYYYMMDD
/PickupDate
Container
/TrackResponse
Yes
N/A
No
No
DeliveryDetails Container for Delivery Details
1
/Shipment
/DeliveryDetails
/TrackResponse
Container
/Shipment
Yes
N/A
No
No
DeliveryDate Container for Delivery Date and Time
1
/DeliveryDetails
/DeliveryDate
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
/TrackResponse
/Shipment
String
Date shipment was delivered.
Yes
Yes
No
1
8
Date /DeliveryDetails
YYYYMMDD
/DeliveryDate
/Date
/TrackResponse
/Shipment
String
Yes
No
No
1
6
Time /DeliveryDetails Time shipment was delivered. HHMMSS
/DeliveryDate
/Time
/TrackResponse
Container
/Shipment
Yes
N/A
No
No
ServiceCenter Container for the Delivery Service Center
1
/DeliveryDetails
/ServiceCenter
/TrackResponse
/Shipment
String
1..30
*Yes
Yes
No
1
Yes
2..6
No
1
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
Container
/TrackResponse
Yes
N/A
No
No
Volume Container for the volume of the Shipment
1
/Shipment
/Volume
/TrackResponse
String
/Shipment Code indicating the unit of measurement
Yes
No
No
Code
2
/Volume for the volume
/Code
/TrackResponse
String
1..35
/Shipment Description of the unit of measurement
Yes
No
No
Description
1
/Volume as indicated by code
/Description
/TrackResponse
String
1..35
*Yes
/Shipment
Yes
No
Value Value of the total volume of the shipment.
1
/Volume
/Value
/TrackResponse
String
1..35
Yes
No
No
BillToName
1
/Shipment
shipment is billed to.
/BillToName
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
Container
/TrackResponse
Yes
N/A
No
No
PickUpServiceCenter Container for the pickup service center.
1
/Shipment
/PickUpServiceCenter
/TrackResponse
String
1..30
*Yes
/Shipment
Yes
No
City City of the pickup service center.
1
/PickUpServiceCenter
/City
/TrackResponse
String
/Shipment *Yes
Yes
2..5
No
StateProvinceCode State of the pickup service center.
1
/PickUpServiceCenter
/StateProvinceCode
/TrackResponse
String
1..15
Yes
No
No
NumberOfPieces Number of pieces in the shipment
1
/Shipment
/NumberOfPieces
/TrackResponse
String
1..15
Yes
No
No
NumberOfPallets Number of pallets in the shipment
1
/Shipment
/NumberOfPallets
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
Container
/TrackResponse
Container for Shipment Service Options.
Yes
N/A
No
No
ShipmentServiceOptions
1
/Shipment
Currently contains COD only
/ShipmentServiceOptions
/TrackResponse
Container
/Shipment
Yes
N/A
No
No
COD Container for COD for the shipment
1
/ShipmentServiceOptions
/COD
/TrackResponse
Container
/Shipment
Yes
N/A
No
No
1
CODAmount /ShipmentServiceOptions Container for COD amount
/COD
/CODAmount
/TrackResponse
/Shipment
String
*Yes
Yes
/ShipmentServiceOptions
No
1
2
CurrencyCode
/COD ‘USD’
/CODAmount
/CurrencyCode
/TrackResponse
/Shipment
String
1..30
*Yes
Yes
/ShipmentServiceOptions
No
1
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
Container
/TrackResponse
Yes
N/A
No
No
EstimatedDeliveryDetails Container for estimated delivery details
1
/Shipment
/EstimatedDeliveryDetails
/TrackResponse
String
/Shipment Estimated delivery date of the shipment
Yes
No
No
Date
8
/EstimatedDeliveryDetails YYYYMMDD
/Date
/TrackResponse
Container
/Shipment Container for estimated delivery service
Yes
N/A
No
No
ServiceCenter
1
/EstimatedDeliveryDetails center
/ServiceCenter
/TrackResponse
/Shipment
String
1..30
*Yes
Yes
No
1
Yes
2..8
No
1
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
/TrackResponse
String
1..35
Yes
No
No
SignedForByName Shipment signed for by name
1
/Shipment
/SignedForByName
Container
/TrackResponse
Many
Yes
N/A
No
No
Activity /Shipment Container for shipment activity
/Activity
/TrackResponse
Container
Many
/Shipment
Yes
N/A
No
No
ActivityLocation Container for shipment activity location
/Activity
/ActivityLocation
/TrackResponse Container
/Shipment
Many
Yes
N/A
No
No
Address /Activity
activity location
/ActivityLocation
/Address
/TrackResponse
/Shipment
String
1..30
Yes
/Activity
No
No
1
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
/TrackResponse
/Shipment
String
Yes
/Activity
2..5
No
No
1
StateProvinceCode Activity State.
/ActivityLocation
/Address
/StateProvinceCode
/TrackResponse
/Shipment
5…16
String
Yes
/Activity
No
No
1
PostalCode Activity postal code
/ActivityLocation
/Address
/PostalCode
/TrackResponse
/Shipment
String
2…3
Yes
/Activity
No
No
1
/TrackResponse
1..512
String
/Shipment
Yes
No
No
Description Description of the Activity
1
/Activity
/Description
/TrackResponse
String
/Shipment
Yes
No
No
Date Activity Date. YYYYMMDD
1
/Activity
/Date
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
/TrackResponse
String
/Shipment
Yes
No
No
Time Activity Time. HHMMSS
6
/Activity
/Time
/TrackResponse
String
1..30
/Shipment
Yes
No
No
Trailer Trailer Code for the shipment
1
/Activity
/Trailer
Container
/TrackResponse
Yes
N/A
No
No
OriginPortDetails Details of origin port of the shipment
1
/Shipment
/OriginPortDetails
/TrackResponse
String
/Shipment 1..35
Yes
No
No
OriginPort Origin Port of the shipment
1
/OriginPortDetails
/OriginPort
/TrackResponse
Container
Yes
N/A
No
No
EstimatedDeparture
1
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
/TrackResponse
/Shipment Date of the Estimated Departure Time
String
*Yes
Yes
No
1
8
Date /OriginPortDetails Stamp at the origin port. YYYYMMDD
/EstimatedDeparture format
/Date
/TrackResponse
/Shipment Time of the Estimated Departure Time
String
Yes
No
No
1
6
Time /OriginPortDetails Stamp at the origin port. HHMMSS
/EstimatedDeparture format
/Time
Container
/TrackResponse
Container for the destination port of the
Yes
N/A
No
No
DestinationPortDetails
1
/Shipment
shipment
/DestinationPortDetails
/TrackResponse
String
1..35
/Shipment
Yes
No
No
DestinationPort Destination port of the shipment
1
/DestinationPortDetails
/DestinationPort
/TrackResponse
Container
Yes
N/A
No
No
EstimatedArrival
1
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
/TrackResponse
/Shipment Date of the Estimated Arrival Time Stamp
String
*Yes
Yes
No
1
8
Date /DestinationPortDetails at the Destination Port. YYYYMMDD
/EstimatedArrival format
/Date
/TrackResponse
/Shipment Time of the Estimated Arrival Time
String
Yes
No
No
1
6
Time /DestinationPortDetails Stamp at the Destination Port. HHMMSS
/EstimatedArrival format
/Time
/TrackResponse
1..512
String
Yes
No
No
DescriptionOfGoods Description of Goods in the shipment
1
/Shipment
/DescriptionOfGoods
Container
/TrackResponse
Yes
N/A
No
No
CargoReady Container for cargo ready date and time
1
/Shipment
/CargoReady
/TrackResponse
String
*Yes
Yes
No
Date
1
/CargoReady YYYYMMDD
/Date
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
/TrackResponse
String
/Shipment Cargo Ready time for the shipment.
Yes
No
No
Time
6
/CargoReady HHMMSS
/Time
Container
/TrackResponse
Yes
N/A
No
No
Manifest Container for Manifest date and time
1
/Shipment
/Manifest
/TrackResponse
String
/Shipment *Yes Manifest date for the shipment.
Yes
No
Date
1
8
/Manifest YYYYMMDD
/Date
/TrackResponse
String
/Shipment
Yes
No
No
Time Manifest time for the shipment. HHMMSS
1
6
/Manifest
/Time
Container
/TrackResponse
Many
Yes
N/A
No
No
CarrierActivityInformation /Shipment
for the shipment
/CarrierActivityInformation
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
/TrackResponse
String
1..30
/Shipment
Yes
No
No
CarrierId Id number of the carrier
1
/CarrierActivityInformation
/CarrierId
/TrackResponse
String
1..35
/Shipment Description of the carrier e.g.:
Yes
No
No
Description
1
/CarrierActivityInformation flight/vessel
/Description
/TrackResponse
String
1..35
/Shipment
Yes
No
No
Status Status of the carrier
1
/CarrierActivityInformation
/Status
/TrackResponse
Container
/Shipment Container for arrival time stamp
Yes
N/A
No
No
Arrival
1
/TrackResponse
/Shipment
String
*Yes
Yes
No
1
Date /CarrierActivityInformation
YYYYMMDD format
/Arrival
/Date
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
/TrackResponse
/Shipment
String
Yes
No
No
1
6
Time /CarrierActivityInformation Time of the arrival time stamp. HHMMSS
/Arrival
/Time
/TrackResponse
Container
/Shipment Container for Departure time stamp
Yes
N/A
No
No
Departure
1
/CarrierActivityInformation information of the carrier
/Departure
/TrackResponse
/Shipment
String
*Yes Date of the Departure time stamp.
Yes
No
1
8
Date /CarrierActivityInformation
YYYYMMDD format
/Departure
/Date
/TrackResponse
/Shipment
String
Yes
No
No
1
6
Time /CarrierActivityInformation
HHMMSS
/Departure
/Time
/TrackResponse
String
1..30
Yes
No
No
OriginPort
1
/CarrierActivityInformation journey
/OriginPort
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
/TrackResponse
String
1..30
/Shipment Destination Port of the Carrier’s leg of the
Yes
No
No
DestinationPort
1
/CarrierActivityInformation journey
/DestinationPort
String
Yes
Yes
No
ScheduledDeliveryDate for delivery. Will be returned when
8
/Shipment
/ScheduledDeliveryDate available. YYYYMMDD
/TrackResponse
String
Yes
Yes
ScheduledDeliveryTime No HHMMSS
1
6
/Shipment
/ScheduledDeliveryTime
/TrackResponse
String
1..30
Yes
No
No
FileNumber File Number of the shipment
1
/Shipment
/FileNumber
Container
/TrackResponse
Yes
N/A
No
No
Appointment Appointment Details
1
/Shipment
/Appointment
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
/TrackResponse
Container
/Shipment Container for Appointment Made Date
Yes
N/A
No
No
Made
1
/Appointment and Time
/Made
/TrackResponse
/Shipment
String
Appointment Made Date
Yes
No
No
1
8
Date /Appointment
YYYYMMDD
/Made
/Date
/TrackResponse
/Shipment
String
Appointment Made Time
Yes
No
No
1
6
Time /Appointment
HHMMSS
/Made
/Time
/TrackResponse
Container
Yes
N/A
No
No
Requested
1
/TrackResponse
/Shipment
String
Yes
No
No
1
Date /Appointment
YYYYMMDD
/Requested
/Date
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
/TrackResponse
/Shipment
String
Appointment Requested Time
Yes
No
No
1
6
Time /Appointment
HHMMSS
/Requested
/Time
/TrackResponse
String
/Shipment Appointment Begin Time
Yes
No
No
BeginTime
6
/Appointment HHMMSS
/BeginTime
/TrackResponse
String
/Shipment Appointment End Time
Yes
No
No
EndTime
1
6
/Appointment HHMMSS
/EndTime
Container
/TrackResponse
Yes
N/A
No
No
Package Package Information.
1
/Shipment
/Package
/TrackResponse
1…21
String
/Shipment
Yes
No
No
TrackingNumber TrackingNumber of the package.
1
/Package
/TrackingNumber
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
/TrackResponse
String
/Shipment
Yes
No
No
RescheduledDeliveryDate The delivery is rescheduled to this date
8
/Package
/RescheduledDeliveryDate
/TrackResponse
String
/Shipment
Yes
No
No
RescheduledDeliveryTime The delivery is rescheduled to this time
6
/Package
/RescheduledDeliveryTime
Container
package at the destination center at any
Yes
/Shipment
N/A
No
No
1
Reroute time before it has been delivered,
/Package
Consignee’s Reroute Container Tag is
/Reroute
provided in the track response.
/TrackResponse
Container
/Shipment
Consignee’s Reroute Address Container
Yes
N/A
No
No
1
Address /Package
Tag.
/Reroute
/Address
/TrackResponse
/Shipment
String
1..30
Yes
/Package
No
No
1
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
/TrackResponse
/Shipment
String
1..30
Yes
/Package
No
No
1
AddressLine2 Address line element of Reroute address
/Reroute
/Address
/AddressLine2
/TrackResponse
/Shipment
String
1..30
Yes
/Package
No
No
1
AddressLine3 Address line element of Reroute address
/Reroute
/Address
/AddressLine3
/TrackResponse
/Shipment
String
1..30
Yes
/Package
No
No
1
Yes
/Package
2..5
No
No
1
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
/TrackResponse
/Shipment
5…16
String
Yes
/Package
No
No
1
PostalCode Consignee’s Postal Code
/Reroute
/Address
/PostalCode
/TrackResponse
/Shipment
String
2…3
Yes
/Package
No
No
1
CountryCode Consignee’s Country Code.
/Reroute
/Address
/CountryCode
/TrackResponse
Container
Return to Container tag that will contain
/Shipment
Yes
N/A
No
No
ReturnTo the address information of who the
1
/Package
package is returned to.
/ReturnTo
/TrackResponse
Container
/Shipment
Yes
N/A
No
No
1
0..35
Yes
/Package
No
No
1
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
/TrackResponse
/Shipment
String
0..35
Return to AddressLine2. It contains
Yes
/Package
No
No
1
AddressLine2
/ReturnTo building floor, room, suite or PO Box No.
/Address
/AddressLine2
/TrackResponse
/Shipment
String
0..35
Yes
/Package
No
No
1
AddressLine3 Return to AddressLine3
/ReturnTo
/Address
/AddressLine3
/TrackResponse
/Shipment
String
0..30
Yes
/Package
No
No
1
Yes
/Package
0..5
No
No
1
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
/TrackResponse
/Shipment
0…16
String
Yes
/Package
No
No
1
PostalCode Return to postal code
/ReturnTo
/Address
/PostalCode
/TrackResponse
/Shipment
String
0…3
Yes
/Package
No
No
1
CountryCode Return to country code.
/ReturnTo
/Address
/CountryCode
/TrackResponse
String
/Shipment
Yes
N/A
No
No
PackageServiceOptions Container for package service options
1
/Package
/PackageServiceOptions
/TrackResponse
Container
/Shipment
Container tag for SignatureRequired
Yes
N/A
No
No
1
SignatureRequired /Package
option.
/PackageServiceOptions
/SignatureRequired
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
String
*Yes
Yes
/Package
No
1
2
Code or Adult Signature Required when a
/PackageServiceOptions
package is delivered. Valid Values:
/SignatureRequired
A=Adult Signature Required
/Code
S=Signature Required
/TrackResponse
/Shipment
String
1..35
*Yes
Description of the Signature Required.
Yes
/Package
No
1
Description
/PackageServiceOptions (Currently not populated).
/SignatureRequired
/Description
/TrackResponse
Container
Many
/Shipment
Yes
N/A
No
No
Activity Activity information
/Package
/Activity
/TrackResponse
Container
/Shipment
Yes
N/A
No
No
1
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
/TrackResponse
/Shipment
Container
Yes
/Package
N/A
No
No
1
Address Address information
/Activity
/ActivityLocation
/Address
/TrackResponse
/Shipment
/Package
1…30
String
AddressLine1 contains street prefix,
Yes
No
No
1
AddressLine1 /Activity
street name, street type
/ActivityLocation
/Address
/AddressLine1
/TrackResponse
/Shipment
/Package
1…30
String
AddressLine2 contains building floor,
Yes
No
No
1
AddressLine2 /Activity
room, suite and PO Box Number.
/ActivityLocation
/Address
/AddressLine2
/TrackResponse
/Shipment
/Package
String
1..30
Yes
No
No
1
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
/TrackResponse
/Shipment
/Package
String
1..30
Yes
No
No
1
City /Activity Activity location’s City
/ActivityLocation
/Address
/City
/TrackResponse
/Shipment
/Package
String
2…5
Yes
No
No
1
StateProvinceCode /Activity Activity location’s state of province code.
/ActivityLocation
/Address
/StateProvinceCode
/TrackResponse
/Shipment
/Package 1…16
String
Yes
No
No
1
Yes
No
1
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
/TrackResponse
/Shipment
Container
Yes
/Package
N/A
No
No
1
AddressArtifactFormat Address location.
/Activity
/ActivityLocation
/AddressArtifactFormat
/TrackResponse
/Shipment
/Package
0…10
String
Yes
No
No
1
StreetNumberLow /Activity Street Number low
/ActivityLocation
/AddressArtifactFormat
/StreetNumberLow
/TrackResponse
/Shipment
/Package
String
Yes
No
No
1
0..50
Yes
No
No
1
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
/TrackResponse
/Shipment
/Package
String
Yes
No
No
1
2
StreetSuffix /Activity Street Suffix
/ActivityLocation
/AddressArtifactFormat
/StreetSuffix
/TrackResponse
/Shipment
/Package
String
Yes
No
1
StreetType /Activity
/ActivityLocation
/AddressArtifactFormat
/StreetType
/TrackResponse
/Shipment
/Package
String
5..16
Yes
No
No
1
0..30
Yes
No
No
1
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
/TrackResponse
/Shipment
/Package
String
5..16
Yes
No
No
1
PostcodePrimaryLow /Activity Postal Code
/ActivityLocation
/AddressArtifactFormat
/PostcodePrimaryLow
/TrackResponse
/Shipment
/Package
String
Yes
No
No
1
2
CountryCode /Activity Activity location’s country code.
/ActivityLocation
/AddressArtifactFormat
/CountryCode
/TrackResponse
/Shipment
String
*Yes
Yes
/Package
No
1
2
Code Activity location code.
/Activity
/ActivityLocation
/Code
/TrackResponse
/Shipment
String
1..35
*Yes
Yes
/Package
No
1
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
/TrackResponse
/Shipment
0…15
String
Yes
/Package
No
No
1
SignedForByName Name of the person who signed
/Activity
/ActivityLocation
/SignedForByName
/TrackResponse
Container
/Shipment
Yes
N/A
No
No
1
Status /Package Package activity status Container.
/Activity
/Status
/TrackResponse
/Shipment
Container
Yes
/Package
0..1
No
No
1
StatusType Container tag for activity Status type.
/Activity
/Status
/StatusType
/TrackResponse
Code for status type of activity
/Shipment
I = In Transit
/Package
String
D = Delivered
Yes
No
No
1
Code /Activity
X = Exception
/Status
P = Pickup
/StatusType
M = Manifest Pickup
/Code
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
/TrackResponse
/Shipment
/Package
1…20
String
Yes
No
No
1
Description /Activity Status type of activity.
/Status
/StatusType
/Description
/TrackResponse
/Shipment
Container
0…1
Yes
/Package
No
No
1
StatusCode Container tag for activity status code
/Activity
/Status
/StatusCode
/TrackResponse
/Shipment
/Package Code for status code of activity.
String
Yes
No
No
1
Yes
No
No
1
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
/TrackResponse
/Shipment
String
Yes
No
No
1
4
Time /Package Time of activity
/Activity
/Time
/TrackResponse
Container
Many
/Shipment Container provided when the package
Yes
N/A
No
No
Message
/Package has additional delivery information.
/Message
0…2
*Yes
Yes
No
1
Code /Package
"On Time".
/Message
Suggested Text to provide to the
/Code
customer when the code equals 02 is
"Rescheduled".
Suggested Text to provide to the
customer when the code equals 03 is
"Returned To Shipper".
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
/TrackResponse
/Shipment Description of the code provided in
String
Yes
No
No
15
1
Description /Package /TrackResponse/Package/Message/Cod
/Message e
/Description
/TrackResponse
Container
/Shipment
Yes
N/A
No
PackageWeight
1
/Package
/PackageWeight
/TrackResponse
Container
/Shipment
Package weight unit of measurement
Yes
N/A
No
No
1
UnitOfMeasurement /Package
Container tag.
/PackageWeight
/UnitOfMeasurement
/TrackResponse
/Shipment
String
*Yes
Yes
/Package
No
1
Code
/PackageWeight code. Defaults to ‘LBS’.
/UnitOfMeasurement
/Code
/TrackResponse
/Shipment
String
1..35
Yes
/Package
No
No
1
Description
/PackageWeight measurement units.
/UnitOfMeasurement
/Description
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
/TrackResponse
/Shipment
String
Packages weight. Set to 0 for package
Yes
7.2
No
No
1
Weight /Package
type of letters.
/PackageWeight
/Weight
/TrackResponse
Container
Many
/Shipment Package reference number Container
Yes
N/A
No
No
ReferenceNumber
/Package tag.
/ReferenceNumber
/TrackResponse
/Shipment
String
Reference number type code, for
Yes
No
No
1
2
Code /Package
signifying PO #’s, Invoice #’s, etc.
/ReferenceNumber
/Code
/TrackResponse
/Shipment
String
1..35
*Yes
Yes
No
1
/TrackResponse
Container
/Shipment
Yes
N/A
No
No
ProductType Container tag for the type of the Product.
1
/Package
/ProductType
SMALL PACKAGE
MAXALLOWED
REQUIRED
FREIGHT
LENGTH
TYPE
NAME XPATH DESCRIPTION VALIDATION RULES
/TrackResponse
/Shipment Code indicating the type of the Product.
String
Yes
No
No
1
Code /Package Its value is returned from the Tracking
/ProductType Component. (Currently not populated).
/Code
/TrackResponse Description of the type of the Product.
/Shipment Valid Value:
String
1..35
*Yes
Yes
No
1
Description /Package “World Ease” (when a shipment with
/ProductType single/multiple packages is associated
/Description with World Ease movement).
Error Codes
The following table lists the errors that UPS may return in response to a request.
Errors can have different levels of severity. Warning messages indicate that UPS
was able to process the request; however, there is information in the response about
which the user should know. Transient errors are temporary errors, due to
temporary high server loads or scheduled maintenance, for example. The
application may reissue the request at a later time. Hard errors indicate that an error
existed in the request that UPS could not resolve. Applications should not re-issue
the same request without first correcting the error.
Code Severity Error Message
20011 Hard The Integration indicator is no longer supported
150000 Transient Tracking service unavailable
150020 Hard Invalid pickup date range
150021 Hard Invalid shipment identification number length
150022 Hard Invalid tracking number length
150023 Hard Invalid reference number value length
150024 Hard Invalid destination postal code length
150025 Hard Invalid destination country code length
150026 Hard Invalid begin date length
150027 Hard Invalid end date length
150028 Hard Invalid shipper number length
150029 Hard Duplicate Tracking Numbers found in Package Detail
150030 Hard Invalid Request/ RequestOption
150099 Transient Delivery Change Request System Unavailable
151018 Hard Invalid tracking number
151019 Hard No activity records found for tracking number
151036 Hard Either tracking number or reference number required
151038 Hard Shipment number required with reference number
151040 Hard Both tracking number and reference number invalid
151044 Hard No tracking information available
151045 Hard No information found
151050 Hard Too many records to display
151051 Hard Some Records are not returned
151062 Hard No tracking information available
151068 Hard Invalid Shipper Number
151085 Hard Multiple shipper numbers found
151086 Hard Maximum candidate exceeded for Reference number
search. Use the tracking number search
151091 Hard Multiple reference numbers found, it may be possible to
narrow the search with additional data.
151602 Hard Destination Country Code must be entered
152012 Hard Number of records selected exceeds limit of 175
152100 Hard Enter shipper number - additional shippers used the
reference
152110 Hard No information found for reference number
152315 Hard Multiple reference numbers found, it is not possible to
qualify further.
154010 Hard Invalid inquiry number
154030 Hard No information for this tracking number
154040 Hard Invalid tracking type
154050 Hard Non-unique BCD number - Candidate List returned
154070 Hard Signature Tracking Options not available without
successful login
For integration testing, you should direct your test Tracking software to:
https://wwwcie.ups.com/ups.app/xml/Track
System Availability
The Customer Integration Environment is available 24 hours a day, 7 days a week.
Country Code
Afghanistan AF
Åland Islands AX
Albania AL
Algeria DZ
American Samoa AS
Andorra AD
Angola AO
Anguilla AI
Antarctica AQ
Antigua and Barbuda AG
Argentina AR
Armenia AM
Aruba AW
Australia AU
Austria AT
Azerbaijan AZ
Bahamas BS
Bahrain BH
Bangladesh BD
Barbados BB
Belarus BY
Belgium BE
Belize BZ
Benin BJ
Bermuda BM
Bhutan BT
Bolivia BO
Bosnia and Herzegovina BA
Botswana BW
Bouvet Island BV
Brazil BR
British Indian Ocean Territory IO
Brunei Darussalam BN
Bulgaria BG
Burkina Faso BF
Burundi BI
Cambodia KH
Cameroon CM
Canada CA
Cape Verde CV
Country Code
Cayman Islands KY
Central African Republic CF
Chad TD
Chile CL
China CN
Christmas Island CX
Cocos (Keeling) Islands CC
Colombia CO
Comoros KM
Congo CG
Congo, The Democratic Republic of CD
Cook Islands CK
Costa Rica CR
Côte D'ivoire CI
Croatia HR
Cuba CU
Cyprus CY
Czech Republic CZ
Denmark DK
Djibouti DJ
Dominica DM
Dominican Republic DO
Ecuador EC
Egypt EG
El Salvador SV
Equatorial Guinea GQ
Eritrea ER
Estonia EE
Ethiopia ET
Falkland Islands (Malvinas) FK
Faroe Islands FO
Fiji FJ
Finland FI
France FR
French Guiana GF
French Polynesia PF
French Southern Territories TF
Gabon GA
Gambia GM
Georgia GE
Germany DE
Ghana GH
Gibraltar GI
Greece GR
Greenland GL
Grenada GD
Guadeloupe GP
Guam GU
Guatemala GT
Guernsey GG
Guinea GN
Guinea-Bissau GW
Guyana GY
Haiti HT
Heard Island and Mcdonald Islands HM
Country Code
Holy See (Vatican City State) VA
Honduras HN
Hong Kong HK
Hungary HU
Iceland IS
India IN
Indonesia ID
Iran, Islamic Republic of IR
Iraq IQ
Ireland IE
Isle of Man IM
Israel IL
Italy IT
Jamaica JM
Japan JP
Jersey JE
Jordan JO
Kazakhstan KZ
Kenya KE
Kiribati KI
Korea, Democratic People's Republic of KP
Korea, Republic of KR
Kuwait KW
Kyrgyzstan KG
Lao People's Democratic Republic LA
Latvia LV
Lebanon LB
Lesotho LS
Liberia LR
Libyan Arab Jamahiriya LY
Liechtenstein LI
Lithuania LT
Luxembourg LU
Macao MO
Macedonia, The Former Yugoslav Republic of MK
Madagascar MG
Malawi MW
Malaysia MY
Maldives MV
Mali ML
Malta MT
Marshall Islands MH
Martinique MQ
Mauritania MR
Mauritius MU
Mayotte YT
Mexico MX
Micronesia, Federated States of FM
Moldova, Republic of MD
Monaco MC
Mongolia MN
Montenegro ME
Montserrat MS
Morocco MA
Mozambique MZ
Country Code
Myanmar MM
Namibia NA
Nauru NR
Nepal NP
Netherlands NL
Netherlands Antilles AN
New Caledonia NC
New Zealand NZ
Nicaragua NI
Niger NE
Nigeria NG
Niue NU
Norfolk Island NF
Northern Mariana Islands MP
Norway NO
Oman OM
Pakistan PK
Palau PW
Palestinian Territory, Occupied PS
Panama PA
Papua New Guinea PG
Paraguay PY
Peru PE
Philippines PH
Pitcairn PN
Poland PL
Portugal PT
Puerto Rico PR
Qatar QA
Réunion RE
Romania RO
Russian Federation RU
Rwanda RW
Saint Helena SH
Saint Kitts and Nevis KN
Saint Lucia LC
Saint Pierre and Miquelon PM
Saint Vincent and The Grenadines VC
Samoa WS
San Marino SM
Sao Tome and Principe ST
Saudi Arabia SA
Senegal SN
Serbia RS
Seychelles SC
Sierra Leone SL
Singapore SG
Slovakia SK
Slovenia SI
Solomon Islands SB
Somalia SO
South Africa ZA
South Georgia and The South Sandwich Islands GS
Spain ES
Sri Lanka LK
Country Code
Sudan SD
Suriname SR
Svalbard and Jan Mayen SJ
Swaziland SZ
Sweden SE
Switzerland CH
Syrian Arab Republic SY
Taiwan, Province of China TW
Tajikistan TJ
Tanzania, United Republic of TZ
Thailand TH
Timor-Leste TL
Togo TG
Tokelau TK
Tonga TO
Trinidad and Tobago TT
Tunisia TN
Turkey TR
Turkmenistan TM
Turks and Caicos Islands TC
Tuvalu TV
Uganda UG
Ukraine UA
United Arab Emirates AE
United Kingdom GB
United States US
United States Minor Outlying Islands UM
Uruguay UY
Uzbekistan UZ
Vanuatu VU
Venezuela VE
Viet Nam VN
Virgin Islands, British VG
Virgin Islands, U.S. VI
Wallis and Futuna WF
Western Sahara EH
Yemen YE
Zambia ZM
Zimbabwe ZW
State/Province Code
Alaska AK
Alabama AL
Arkansas AR
Arizona AZ
California CA
Colorado CO
Connecticut CT
District of Columbia DC
Delaware DE
Florida FL
Georgia GA
Hawaii HI
Iowa IA
Idaho ID
Illinois IL
Indiana IN
Kansas KS
Kentucky KY
Louisiana LA
Massachusetts MA
Maryland MD
Maine ME
Michigan MI
Minnesota MN
Missouri MO
Mississippi MS
Montana MT
North Carolina NC
North Dakota ND
Nebraska NE
New Hampshire NH
New Jersey NJ
New Mexico NM
Nevada NV
New York NY
Ohio OH
Oklahoma OK
Oregon OR
Pennsylvania PA
Rhode Island RI
South Carolina SC
South Dakota SD
Tennessee TN
Texas TX
Utah UT
Virginia VA
Vermont VT
Washington WA
State/Province Code
Wisconsin WI
West Virginia WV
Wyoming WY
Alberta AB
British Columbia BC
Manitoba MB
New Brunswick NB
Newfoundland and Labrador NL
Nova Scotia NS
Northwest Territories NT
Nunavut NU
Ontario ON
Prince Edward Island PE
Quebec QC
Saskatchewan SK
Yukon Territory YT
Index
A
D
AccessRequest..................................................27
Database Application ....................................... 10
Adobe Acrobat
Dedicated Application ..................................... 10
Document.....................................................11
Application E
Database.......................................................10
Element............................................................ 18
Dedicated .....................................................10
Error Codes.................................................89–90
Document.....................................................11
Extensible Markup Language .......................... 18
Type .............................................................10
Example ...................................................... 18
Web..............................................................11
Standard ...................................................... 20
B H
Base64 ..............................................................19
HTTP ................ See Hypertext Transfer Protocol
Branding ...........................................................11
Hypertext Transfer Protocol .......................15–18
C J
Candidate Bookmark ........................................25
Java.................................................12, 17, 21–22
Certification................................................…. 14
Java API for XML Processing ....................12, 21
CIE ........ See Customer Integration Environment
Java Enterprise Edition .................................... 12
Country Codes..........................................96, 109
Java Standard Edition ...................................... 12
Currency Codes ..............................................101
java.net............................................................. 12
Customer Integration Environment ..........14, 108
JAXP ............. See Java API for XML Processing
L T
libcurl .........................................................12, 17 Tag ................................................................... 18
Technical Support ............................................ 13
M Track................................................................ 24
Microsoft Tracking Number............................................. 24
Office Document .........................................11 Test Values ................................................ 108
Visual Basic .....................................17, 20–21 TrackRequest ..............................................28–34
Visual Studio....................................12, 17, 20 TrackResponse............................................34–88
XML Core Services .........................12, 17, 20
MSXML ........................ See XML Core Services U
Uniform Resource Locator .............................. 16
O URL .................... See Uniform Resource Locator
Open Source .........................................12, 17, 22 URL Class........................................................ 12
Operations User Profile...................................................... 14
Track............................................................24
V
P Visual Basic ..........................................17, 20–21
POST ................................................................15 Visual Studio.........................................12, 17, 20
R W
Reference Number............................................24 Web Application ...............................................11
Reference Number Codes...........................93, 95 Web Services
Track ........................................................... 24
S World Wide Web Consortium .......................... 20
Secure Sockets Layer .................................15–18
Shipment Identification Number ................24, 25 X
Shipping Number xerces..........................................................13, 22
Test Values .................................................108 XML Core Services ..............................12, 17, 20
Small Package ............................................27–88
SSL ..............................See Secure Sockets Layer