Hierarchy Order Three broad sections Alias

Strategy 0 Strategy, Infrastructure & SIP

Product (SIP)

Network Operations 1 Operations OPP

Level-2 2 Enterprise Management M&C

Level-3 3
Level-4 4
Columns
Strategy and Commit, Infrastructure Lifecycle
Management and Product Lifecycle Management
Operations Support & Readiness, Fulfilment,
Assurance and Billing
Rows
Marketing & Offer Management, Service
Development & Management, Resource
Development & Management and Supply Chain
Development & Management
Customer Relationship Management, Service
Management & Operations, Resource Management
& Operations and Supplier/Partner Relationship
Management.
ID _Level Model _Type Process _Reference Point
L0/B/01 0 Boundary Customer
L0/A/02 0 Major process areas Strategy, Infrastructure, and Product
L0/A/03 0 Major process areas Operations
L0/B/04 0 Boundary Suppliers/Partner
L0/A/05 0 Major process areas Enterprise Management
L0/B/06 0 Boundary Shareholder, Employees and other stakeholders
L0/F/07 0 View of functionality Market, Product, and Customer
L0/F/08 0 View of functionality Service
L0/F/09 0 View of functionality Resource (Application, Computing, and Network)
L0/F/10 0 View of functionality Supplier/Partner
_ID _Level Model _Type Process _Reference Point
L1/E/01 1 End2End Strategy & Commit
L1/E/02 1 End2End Infrastructure Lifecycle Management
L1/E/03 1 End2End Product Lifecycle Management
L1/E/04 1 End2End Operations Support & Readiness
L1/E/05 1 End2End Compliance
L1/E/06 1 End2End Assurance
L1/E/07 1 End2End Billing & Revenue Management
L1/B/08 1 Back-Office Marketing & Offer Management
L1/B/09 1 Back-Office Service Development & Management
L1/B/10 1 Back-Office Resource Development & Management
L1/B/11 1 Back-Office Supply Chain Development Management
L1/B/12 1 Back-Office Customer Relationship Management
L1/B/13 1 Back-Office Service Management & Operations
L1/B/14 1 Back-Office Resource Management & Operations
L1/B/15 1 Back-Office Supplier/Partner Relationship Management
L1/B/16 1 Back-Office Strategic & Enterprise Planning
L1/B/17 1 Back-Office Knowledge & Research Management
L1/B/18 1 Back-Office Enterprise effectiveness Management
L1/B/19 1 Back-Office Financial & Asset Management
L1/B/20 1 Back-Office Enterprise Risk Management
L1/B/21 1 Back-Office Human Resources Management
L1/B/22 1 Back-Office Stakeholder & External Relation Management
L1/B/23 1 Back-Office Enterprise Management View
_Core Focus _Parent Reference _Parent ID
Leadership Strategy, Infrastructure, and Product L0/A/02
Production Strategy, Infrastructure, and Product L0/A/02
Production Strategy, Infrastructure, and Product L0/A/02
Enablement Operations L0/A/03
Operational Customer Operations L0/A/03
Operational Customer Operations L0/A/03
Operational Customer Operations L0/A/03
Market & Offering Market, Product, and Customer L0/F/07
Service Service L0/F/08
Resource Resource (Application, Computing, and Network) L0/F/09
Solutions Provider Supplier/Partner L0/F/10
Market Market, Product, and Customer L0/F/07
Service Service L0/F/08
Resource Resource (Application, Computing, and Network) L0/F/09
Solutions Provider Supplier/Partner L0/F/10
Leadership Enterprise Management L0/A/05
Management Enterprise Management L0/A/05
Management Enterprise Management L0/A/05
Controlling Enterprise Management L0/A/05
Controlling Enterprise Management L0/A/05
Controlling Enterprise Management L0/A/05
Controlling Enterprise Management L0/A/05
Deployment Enterprise Management L0/A/05
_Hierarchy ID
L1/E/01-L0/A/02
L1/E/02-L0/A/02
L1/E/03-L0/A/02
L1/E/04-L0/A/03
L1/E/05-L0/A/03
L1/E/06-L0/A/03
L1/E/07-L0/A/03
L1/B/08-L0/F/07
L1/B/09-L0/F/08
L1/B/10-L0/F/09
L1/B/11-L0/F/10
L1/B/12-L0/F/07
L1/B/13-L0/F/08
L1/B/14-L0/F/09
L1/B/15-L0/F/10
L1/B/16-L0/A/05
L1/B/17-L0/A/05
L1/B/18-L0/A/05
L1/B/19-L0/A/05
L1/B/20-L0/A/05
L1/B/21-L0/A/05
L1/B/22-L0/A/05
L1/B/23-L0/A/05