The nine-box grid or talent matrix

Potential

Low/Limited

High Key contributor

Above High performance, low potential

target
High performer, hard to replace. Possibly a specialist
or expert. Consistently adds value. Reached career
potential. Retain, reward, help with developing
others. Broaden reach?

Medium Acceptable performer

On Consistent performance, low potential

Performance

target
Meeting expectations. Not stretching themselves.
Valued, possibly as a specialist. Engage, focus,
motivate to identify potential blockers to higher
performance/potential.

Low Unsatisfactory performer

Below Low/unacceptable performance, low potential

target
Performance/potential exit needs to be managed.
Corrective action needed quickly.
 Potential

Medium/Can be developed High/Seeks new challenge

Strong performer Star performer

High performance, medium potential High performance, high potential

Consistently meets/usually exceeds. Ready for Capacity and/or ability for immediate advancement.
additional challenge. Potential to perform in another Clear potential beyond immediate role. Highest
role or at same level (transferable skills). More value potential, best for senior succession. Reward,
may be realised. recognise, promote, develop soon.

Core performer Rising star

Consistent performance, medium potential Medium performance, high potential

May have potential to move through lateral move or Visible capacity and/or capability for progression.
bigger responsibility. Highly valued employee, but Needs clear personal objectives/new role or remit to
needs to be tested to ensure capability is drive performance up.
maximised.

Marginal performer Emerging star

Low performance, medium potential Low performance, high potential

May be new in company/role or mismatched Possibly a novice/new entrant or new in role,

obscuring ability in wrong role. Has potential to showing high potential. Has demonstrated high
improve performance or take more responsibility. potential in previous roles. May need to focus more
Test in role/consider move. on current position before a move.