No.

of Printed Pages : 4 MCO-01

MASTER OF COMMERCE (M.com)

Term-End Examination
O
O June, 2015
O
MCO-01 : ORGANISATION THEORY AND
BEHAVIOUR

Time : 3 hours Maximum Marks : 100

Weigh tage : 70%
Note : (i) Answer any five questions.
(ii) All questions carry equal marks.

1. What are the findings of Howthorne

Experiments ? Explain the relevance of these
findings in organisations today. 12+8

2. What are attitudes ? Describe the process of

formation of attitude. Explain how do attitudes
affect behaviour at work. 4+10+6

3. Stress in our daily life is the result of many

interacting factors. Identify these factors and
diagnose their psychological and organisational
consequences. 12+8

4. Explain the process of conflict in an organisation.

How does conflict reduce the efficiency in the
organisation ? 12+8

MCO-01 1 P.T.O.
5. What is organisational change ? Explain Lewin's
model of process of change. 5+15

6. What is informal power ? Explain different types

of informal power in the organisation. 5+15

7. "Personality development takes place in various

stages." Discuss and explain the factors which
influence the development of personality. 8+12

8. Write short notes on any two of the following : 10+10

(a) Total Quality Management
(b) Delegation of Authority
(c) Job enrichment and Job enlargement
(d) Modern Organisations

MCO-01 2
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MCO-01 4