3.

2 Management and Personnel Aspect

The management personnel aspect implies a clear and precise identification of duties and

the manpower requirement. It must be set up for optimum effectiveness. To achieve these, the

management must be able to plan all the activities for the business to become productive and

competitive industry human resources, financial capability and new technologies.

Line type organization

General
manager

Staffs
Barista
(service crew)
3.2.1 Management and Personnel Description

The personnel in the business are highly qualified based on their wide experiences. They

are highly equipped with good education and nurtured by their own experiences. The personnel

are all aware of their own task and they are all dedicated, friendly, and well trained

Table……..

Job acquisition of General Manager

General manager

Job specification
 Must be graduate of any 4-year business course
 Computer literate
 Must have an excellence leadership skills
 Excellence in oral and written communication
Job description
 The general manager are responsible for decision making, marketing and
planning , organizing and implementing systems and procedures needed in
operating the business.
 Responsible for analyzing any business problems arising in the business and
finding the right solution for it.
 Manage and supervise the whole business operation and transactions
 Make future plan for the business.
 Table……..

Job acquisition of a Barista

Barista

Job specification
 Must be 18-30 years old
 Graduate of any related course
 Must have work experience for at least 2 years
 Computer literate
 And must a have a good communication skills essential in communicating
with the customers.
Job description

 Welcomes customers by determining their coffee interests and needs.

 Educates customers by presenting and explaining the coffee drink menu;
answering questions.
 Keeps equipment operating by following operating instructions;
troubleshooting breakdowns; maintaining supplies; performing preventive
maintenance; calling for repairs.
 Maintains inventories by replenishing coffee bean supply; stocking coffee
brewing equipment; maintaining supplies, pastries, and cookies for coffee
bar.
 Generates revenues by attracting new customers; defining new and
expanded services and products.
 Job acquisition of service crew

Service crew

Job specification
 Must be 18-30 years old
 Must have a worked experience
 Computer literate

Job description
 Take orders from customers and input their selections into the restaurant’s
computer systems
 Assemble orders on trays or in bags depending on the type of order
 Respond to guest questions, concerns and complaints and make sure they
leave satisfied
 Follow all restaurant safety and security procedures
 Arrive on time for all shifts and stay until shift completion
3.2.2 Salary and benefits

The salary and benefits of the employees are based on the minimum wage rate of

Candelaria, Quezon which is______ . It is the owners discretion to give higher salaries to

compensate the employees for their skills.

Table….

Salary and benefits (monthly)

Qty Personnel Per day Gross pay Phil health sss pagibig Net income

General

maanager

Barista

Service

crew
 Table….

Salary and benefits (Annually)

Qty Personnel Per day Gross pay Phil health sss pagibig Net income

General

maanager

Barista

Service

crew

Working schedule

Personnel Total working hours/day No. of day work in a week

Operation:
3.2.2 gantt chart of the business

Gantt chart