Dear all,

The computer where I had my Trados license installed crashed, and I need to return the
license in order to use Trados on another computer.
The only available option found on the SLD website is the following:

"To return your license so that you can use it on a different computer, please follow the
instructions below:
• Go to the SDL License Manager
(Start > Programs > SDL International > [Product Name] > License Manager)
• Select View Activated Licenses
• Highlight the Fulfilment ID of the Activation code to enable the Return License button
• Once available click the Return License button and you will receive confirmation that
the license is now available to use on another machine"

For obvious reasons I am unable to follow the above path, and getting in touch with a
representative is less likely to happen than winning the lottery.

I have also searched the previous threads section but unsuccessfully. Have any of you
experienced the same problem in the past?
All suggestions are gratefully welcome. Thank you

[Edited at 2009-11-05 15:51 GMT]