Professional Documents
Culture Documents
Molly Mrzlak
Andrew Miller
EXPL 390
24 January 2018
Intro Reflection
Part 1
One of the main things I want to push myself to do is be less hesitant when reaching out
to potential employers, specifically when making cold calls—some employers can be very rude.
I need to get over that nervousness so I can keep practicing and become more comfortable with
this particular aspect of outreach. I think my hesitancy and nervousness comes from a pressure I
feel because I believe this work to be so important. Practicing this outreach will definitely
develop my interpersonal skills so I can be more confident with this type of work, as I hope to
work in some sort of non-profit working with refugees in the future. Not only can I use these
skills throughout the rest of my life, but in developing these skills I can have a direct impact on
our clients and the organization currently and in the future. If I am more confident and
opportunities for clients and the organization. I’ve seen first-hand just how important those
Developing my interpersonal skills will also help with learning how to make clients feel
more comfortable during interactions. I am still learning how to interact comfortably with
clients--I would like for it to come more naturally as I am more reserved in nature. This could
include something like trying to learn a little bit of certain languages that a lot of clients speak,
like Swahili or Arabic. Long term, I would really love to learn those languages because I know
Mrzlak 2
they would be helpful in other refugee organizations in the future. Obviously I can’t learn two
languages in one semester, but I think it would be beneficial to learn some key phrases to break
the ice with clients. I was able to speak French with a client last semester and I could tell that
they really appreciated that; it was also really nice to be able use my French for something useful
other than talking about literature in class. In general, sometimes using a translator can cause the
relationship or interaction to seem kind of impersonal, so any little bit helps when making the
client comfortable. If clients are more comfortable, then they might be more willing to cooperate
with the agency, because sometimes they can get really frustrated and not want to cooperate—
which is understandable.
Something else I would like to do this semester is to investigate and get more involved in
the inner workings of the agency. Learning about funding and logistics will be very essential as I
am pretty serious about working in the nonprofit sector. With huge limitations on refugee
arrivals, things are logistically different. In my international studies classes I learn a lot about
international policy, and I think it is important to see how that affects places like refugee
resettlement agencies. By seeing these impacts, I want to find a way to be more vocal and
advocate for the need to take better care of refugees coming to the United States. My supervisor
mentioned to me that the agency is always looking for ways to better serve clients and that
having a perspective from someone who hasn’t been there long would be really beneficial. So,
by getting a deeper understanding of logistics, I hope to be able to provide fresh insight for the
agency.
Part 2
Social justice can look like people working together to right past wrongs that are still
definition of social justice. Although I try not to actively benefit from my privilege, it is still
there and I believe that I need to be accountable. Accountability and responsibility are also
important facets of social justice in a community. All too often, people can be spiteful and
willfully ignore issues, which is why nothing changes. If people in communities have more
respect and decency, then they will be more willing to work together. Social justice also requires
being very vocal about injustices. I was raised to speak up for what’s right—which I have been
doing ever since I was little. I’ve always believed that people have to go out of their way to be
In turn, I think the basis of a good society is respect and human decency. I believe that
the absence of these things are some of the root causes of social injustices. One example that
comes to mind is the vehement rejection of universal healthcare in the United States. It boggles
my mind that people do not want universal healthcare just because they think they “shouldn’t
have to pay for someone else’s healthcare”. I, on the other hand, would happily pay for someone
else’s healthcare because I believe access to healthcare is basic human right. If people had more
decency and respect, then they would be more open to not just equal access to healthcare, but
other things like education, economic opportunities etc. Structures need to be put into place
where people have equal access to these basic human rights. Money is always a big factor; so,
when it comes to this, we need to reevaluate the current economic system in place and assess
how it is pushing us towards injustice and inequality. I believe it is possible to have some sort of
economic system that allows for equal access to basic human rights—it is all a matter of figuring
it out. Loeb also touches upon this idea and in terms of human dignity. A good society should
Loeb wrote his piece in 2010 and mentions the lack of civility that occurs in places like
town hall meetings (267). Eight years later, the way in which politics and discussions take place
have become even nastier. The idea of civility can also be tied to the idea of respect. I envision a
community where critical conversations can be had without being nasty to one another. If we
respect what one another has to say, then maybe conversations can be more productive. A lot of
times I can get frustrated with someone who fundamentally disagrees with my values, and I want
to become snide, but in the end that would have the opposite effect that I intend--the person
won’t listen. I can disagree with someone but that doesn’t mean I don’t have to be civil. My role
in my current and future communities is to actively work towards being open to opposing
viewpoints--no matter how difficult that is. However, I think back to a discussion we had the first
day of class about the narrative that social justice movements need to be nonviolent, and whether
or not violent movements can be considered self defense and not anarchy. While I can see the
appeal to rise up violently (which I have joked about), I really don’t think it would get anything
done.
Loeb introduces the need to make distinctions: “For all civility’s limits, we need to
distinguish between nonviolent civil disobedience, of whatever political stripe, and outright
bullying” (268-269). I think Loeb does a really good job of separating the idea of intimidation
and the power of mere inconvenience (such as a boycott). This makes me think of community
organizing in terms of how coalitions are very vocal yet civil at the same time. The material we
went over for community organizing with Cesar Chavez was really transformative in my
thinking on how we can go about about enacting social change. This leads back to my definition
of social justice being people working together. A good society would have more people willing
to take part in community organizing, instead of being complacent. I really like how community
Mrzlak 5
organizing can cover a whole range of issues and takes into account each member of the
community’s concerns. I hope to find a way to be involved in more community organizing soon.
In general, I hope to live or work in a community that have the same base of values that I
think make up a good society: respect and human decency. Even if the other members of those
communities don’t have the same opinions as me, I think that a lot of change can happen by
appealing to someone’s respect for human dignity. From there, I would hope to participate in