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EMPLOYEE SATISFACTION SURVEY

Sl. Question Strong Agre Neutr Disa Strong NA Speci


No ly e al gree ly fic
Agree Disagr comm
ee ents if
any
ORGANISATION ENVIRONMENT
1.
1.1 The working environment at Yes
KD is safe, secure and
comfortable.
1.2 I would rate this organization Yes
as a superior place to work
compared with other similar
companies.
1.3 Our Organization has enough Yes
workspace & provided enough
tools to operate the job
effectively?
1.4 Over the past year, my Yes
organization has improved for
the better.
1.5 I would recommend my Yes
organization to others as a
good place to work.
1.6 My organization recruits and Yes
hires highly qualified
employees.
1.7 I feel that the office premise is Yes
kept clean

Sl. Question Stron Agre Neutr Disagr Strong N Speci


No gly e al ee ly A fic
Agree Disagr comm
ee ent if
any
2 WORK AND REWARDS

2.1 I feel that I am constantly Yes


learning and improving my
skills on the job.
2.2 I know what is expected of me Yes
at work.
2.3 I am satisfied with the Yes
performance management and
reward system at KD.
2.4 My supervisor delegates work Yes
and reviews my performance
regularly.
2.6 My supervisor helps me to solve Yes
work-related problems.
2.7 My company effectively rewards Yes
and recognizes good
performers.
2.11 I feel that I have a long term Yes
career at KD.
2.12 I am happy with the Human Yes
Resources Policies.

Sl. Question Strongl Agre Neutral Disagr Strongl NA Specific


No y Agree e ee y commen
Disagre t
e if any
3 COMMUNICATION AND MOTIVATION

3.1 The communication Yes


channels in KD are strong
and well structured.
3.2 Decision making is easy Yes
and does not require
unnecessary approvals.
3.3 I receive timely and Yes
accurate communication /
information from the
supervisors.
3.4 The employees in my Yes
department work well
together as a team.
3.5 I have fun at work. Yes

3.6 The overall relationship Yes


between employees and
the management is good.
3.7 Inter-departmental Yes
communication and
coordination is good
3.8 The company Yes
communicates its mission
and vision well and I feel
aligned to it
3.9 The company Yes
communicates its mission
and strategy well to its
clients
3.10 I know how my job aligns Yes
with the company's
mission and vision
Sl. Question Strongl Agre Neutra Disagr Strongl NA Specifi
No y Agree e l ee y c
Disagre comme
e nt if
any
4 RELATIONSHIP AND EMPOWERMENT

4.1 At KD, I have the opportunity Yes


to do what I do best
everyday.
4.2 I am treated with respect by Yes
my supervisors and
colleagues.
4.3 My opinions / suggestions Yes
are counted / given due
consideration.

5 GROWTH AND DEVELOPMENT

5.1 I am satisfied with the Yes


quality and content of on the
job training that I received.
5.2 My induction at joining was Yes
adequate for the current job.
5.3 I receive adequate Yes
management training to
perform my job effectively
and efficiently.
5.4 I feel the need of Training & Yes
Development activities in the
company?
5.5 I am able to apply to my job Yes
what I have learnt in any
training?

Sl. Question Strong Agre Neutr Disagr Strongl NA Specifi


No ly e al ee y c
Agree Disagre comme
e nt if
any
6 COMPENSATION

6.1 I feel that my salary matches Yes


my responsibilities?
6.2 I feel my salary is Yes
comparable with similar jobs
in the industry?
6.3 I am satisfied with the Yes
employee benefits (eg: flexi
pay for tax saving, medical
insurance etc)

Sl. Question Strong Agre Neutr Disagr Strongl NA Specifi


No ly e al ee y c
Agree Disagre comme
e nt if
any
7 PERFORMANCE

7.1 I believe my company is Yes


growing well
7.2 I believe my performance is Yes
given attention by the
manager and company
7.3 I believe that the company is Yes
fair in treatment of good and
bad performers
7.4 I believe I am well Yes
recognized for good work
done
7.5 I feel the company rewards Yes
good performers well which
motivates us.

Sl. Question Strong Agre Neutr Disagr Strongl NA Specifi


No ly e al ee y c
Agree Disagre comme
e nt if
any
8 CUSTOMERS

8.1 I feel company treats our Yes


customers well
8.2 I feel company gives proper Yes
attention to clients.
8.3 I feel company adheres to Yes
professional standards of
conduct.
8.4 I understand the client’s Yes
requirement well.
8.5 Customers are happy/ Yes
satisfied with our work

Sl. Question Strong Agre Neutr Disagr Strongl NA Specifi


No ly e al ee y c
Agree Disagre comme
e nt if
any
9 FOR KLOUDIES AT CLIENT LOCATION ONLY

9.1 I Feel connected to Yes


Klouddata even though I
work out of client location
9.2 I feel that I am connected Yes
to the Management of
Klouddata
9.3 I understand and I am Yes
connected to the Mission,
Vision, and Strategies of
Klouddata.
9.4 I feel that HR/other support Yes
functions are easily
approachable.

How many years you have been in this company?

o Less than a year


o 1 – 2.5 years
o 2.5 - 4 years
o More than 4 years

Ans: 1 – 2.5 Years

Descriptive answer:

What changes would you like to see in the company in the next 6 months to 1 year span of time?
Answer: -
Salary credit on 30th / 31st of each month,
Flexi timings,
Tea / coffee vending machine on Mezzanine floor
Formal Dress on all week days except Friday

Do you see yourself in the company for more than a year from today? Do you see yourself growing in
the company in the next 2 year and 5 years?
Answer: - Yes

Any suggestions for particular Department / Manager?


Answer: - To HR / Finance: Please kindly make the salary credit on 30 th or 31st of the month instead of
5th of the next month, it will really help

My reporting manager is -

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