Professional Documents
Culture Documents
7) In which method of merit rating the employees are provided with the
alternatives to choose from which reflects their understanding of the
true nature of the jobs?
A) Force distribution method B) Narrative or essay method C) Paired
comparison method D) Ranking method Ans [a]
11) The combination of which of the following are the extensions of the
concept of personnel management?
A) HRD+HRM/IR B) HRM+HRD C) HRD+HRM/HR D) HRM/D+HRD Ans [b]
12) Any compensation plan must be _______
A) Understandable, workable, acceptable. B) Reasonable, workable,
acceptable. C) Understandable, feasible, acceptable. D) Understandable,
workable, compensable. Ans [a]
15) Which of the following is NOT among the major roles goals play?
A) Helps in coordinating decisions B) Helps define the organization in
its environment C) Helps in bringing out uniformity in action D) Helps in
facilitating performance appraisal Ans [c]
17) The strategy in which companies seeking new businesses have nothing
to do with the current technology of the company is termed as
A) Backward integration strategy B) Horizontal diversification strategy
C) Conglomerate diversification strategy D) Concentric diversification
strategy Ans [c]
19) The four alternative strategies provided by SWOT analysis are NOT
based on the firms
A) Weaknesses B) Strengths C) Internal environment D) Threats Ans [c]
28) Which of the following key forces is NOT included in the macro
environment which a particular business has to scrutinize?
A) Demographic B) Competition C) Socio cultural D) Technological Ans
[b]
29) Which of the following defines the reason for the existence of an
organization?
A) Programs B) Mission statement C) Goal D) Objectives Ans [b]
31) Which of the following sectors affect the flow and development of
alternative raw materials and the life cycles of products?
A) Technological sector B) Socio economic sector C) Government sector
D) Customer sector Ans [a]
33) Value chain identifies five primary strategic activities. Which one
of the following is not a primary strategic activity in the value chain?
A) Procurements B) Operations C) Marketing and sales D) Outbound
logistics Ans [a]
35) Buying and bringing raw materials is one of the primary activities
of a manufacturing concern. What is the specific term used for this
activity in business?
A) Procurement B) Logistics C) Outbound logistics D) Inbound logistics
Ans [d]
36) The value chain activities include inbound and outbound logistics.
Which of the given alternatives is definitely not a part of outbound
logistics?
A) Warehousing B) Distribution C) Order processing D) Services Ans [d]
43) Who among the following are responsible for the six sigma
implementation across the organization in an integrated way?
A) Champions B) Green belts C) Black belts D) Master black belts Ans [a]
46) In order to achieve six sigma, how much more defects per million
opportunities must a process NOT produce?
A) 3.4 B) 3.5 C) 3.0 D) 3.2 Ans [a]
54) A single database delivered in ERP does NOT contain which of the
following for the software modules?
A) Financials B) Customer Relationship Management C) Employee
association management D) Human resources Ans [c]
60) Which kind of standards are those that are set arbitrarily to
reflect some level of performance that is regarded as appropriate or
reasonable?
A) Absolute performance standards B) Competitor performance standards C)
Target performance standards D) Historical standards Ans [c]
Question type M
61) Who among the following brought out the points of difference between
personnel and industrial relations and HRM?
A) T.V.Rao B) Storey C) C. G.Cole D) Flippo Ans [b]
66) Who among the following are not involved in business operations?
A) Line manager B) Human resource Management C) Personnel/HR executives
D) Personnel manager Ans [c]
67) Which of the following sets the direction for the organization to
perform well?
A) Industrial relations B) HRM C) Personnel Management D) HRD Ans [b]
69) At which stage the new recruit is free to exercise full authority
and is held responsible for the results?
A) Placement B) Development C) Induction D) Selection Ans [a]
70) Which of the following is NOT included in the off the job training
methods?
A) Team discussion B) Case study C) Job instruction training D)
Simulation exercises Ans [c]
79) Which of the following strategy must be chosen when the firm is not
doing concerning sales and revenue and finds greatest return somewhere
else?
A) Expansion strategy B) Retrenchment strategy C) Generic strategy D)
Combination strategy Ans [b]
80) Which among the following refers to the course of action desired to
achieve the objectives of the enterprise?
A) Evaluation B) Implementation C) Formulation D) Strategy Ans [d]
83) The selection of the right alternative depends upon which of the
following?
A) Particular configuration of objectives B) Strategic advantage profile
C) Generic strategy D) All Ans [d]
84) Which among the following is a signal used to control the flow of
items through the production process?
A) Kanban B) Shojinka C) Muda D) Jikoda Ans [a]
Question type D
91) Who among the following is directly responsible for evolving a
personnel policy and its implementation in a composed manner?
A) Staff manager B) Line manager C) Personnel manager D) Human resource
manager Ans [c]
92) Find the odd man out among the following fundamental principles
governing any grievance procedure.
A) Settlement at the lowest level B) Settlement in favour of management
C) Settlement as expeditiously as possible D) Settlement to the
satisfaction of the aggrieved Ans [b]
94) The following is paid only at the time of employees exit after
serving more than five years
A) Perquisites B) Claims C) Gratuity D) Allowances Ans [c]
97) Payments made to employees without taking hours for which they
worked into consideration are called
A) Base pay B) Wages C) Variable pay D) Salaries Ans [d]
99) Which among the following deals with matters relating to formulating
personnel policies and strategies?
A) Staff managers B) Line managers C) Personnel managers D) Senior
personnel managers Ans [d]
110) Strategic alliances may NOT take the form of which of the
following?
A) Pricing collaboration B) Generic alliance C) Promotional alliance D)
Logistic alliance Ans [b]
118) Six sigma processes are NOT executed by which of the following?
A) Six sigma green belts B) Six sigma master green belts C) Six sigma
black belts D) Six sigma master black belts Ans [b]
Question type G
121) Which of the following did Flippo NOT focus on for the purpose of
contributing in the organizational goals?
A) Direction B) Integration C) Maintenance D) Compensation Ans [a]
128) Which of the following is NOT included in the on the job training
methods?
A) Experiential learning B) Apprentice training C) Demonstration D)
Talks and class room discussions Ans [d]
129) Which of the following is NOT taken into consideration when the
merit of an employee is analyzed?
A) Ability to work in a team B) Ability to manage crisis C) Ability to
identify the key jobs D) Capability to work against hard targets Ans [c]
130) Which of the following is NOT a reason for carrying out performance
appraisals?
A) To evaluate the current level of performance of the employee. B) To
castigate those employees who fail to perform C) To evaluate those
employees who are not satisfied with job D) To determine the strengths
and weaknesses of individual employees Ans [c]
131) Which of the following is NOT included in the non financial
incentives provided by the managers to the employees?
A) Flexi time B) Consultation C) Rewards D) Job rotation Ans [c]
141) Which of the following elucidates the reason for one to execute a
particular job?
A) Objectives B) Goals C) Purposes D) Policies Ans [a]
142) The factors of the macro and micro environment are not grouped
under which of the following part?
A) Industry environment B) International environment C) General
environment D) Internal environment Ans [d]
144) At which level of the CMM, can the management effectively manage
and control the software development effort?
A) Level 5 B) Level 4 C) Level 3 D) Level 2 Ans [b]
145) Which among the following is NOT another name for business process
reengineering?
A) Business process redesign B) Business process reproduction C)
Business process chain management D) Business transformation Ans [b]
147) Which among the following are the employees who take up six sigma
implementation along with their other job responsibilities?
A) Black belts B) Master black belts C) Yellow belts D) Green belts Ans
[d]