BILL KHAU

2015 BACHELOT ST. HONOLULU, HAWAII, 96817

(808)454-3509
BILL.KHAU@GMAIL.COM

Education:
Kapi’olani Community College
4303 Diamond Head Rd, Honolulu, HI 96816
August 2014- May 2018

President William McKinley High school

1039 Honolulu, Hawaii 96814
Grade point Average: 3.0 ( Scale of 4.0)
Graduate: 2014

Work
Experiences:
Livestock Tavern, Host-Floater
49 N. Hotel Street
Honolulu, Hawaii 96817
September 2016- Current

Greet and escort guest

Taking down reservations
Clear and Reset tables
Get and refill drinks for guest
Light cleaning (Trash, bathroom check, windows, Sweep and mop)

Sweet Creams, Shift Leader

1430 Kona St #102, Honolulu, HI 96814
January 2017- December 2017

Cash Register
Light Dishwashing
Making ice cream
Light Cleaning (Trash, Sweep, Mop, Wiping Counters and mirrors)
Manage other employees
Leonard’s Bakery , Sales to Supervisor
933 Kapahulu Ave Honolulu, Hawaii 96816
December 2013- September 2016
Opening and Closing Cash Register
Providing quality customer service and meeting customer expectations
Maintaining a clean work area and stocking supplies when they are needed
Prep pastries and tag them to make them look presentable
Knowing how to operate every single station
Training employees and making them feel comfortable
Able to clean and wash soft serve Ice Cream machine
Able to make coffee and espresso
Communicating with vendors and owners for inventory through phone and faxing orders
(Costco, Coke, Edsung, H&W, Inner workings and etc)
Phone orders and Online orders to ship through the state and united states with UPS
Making sure employees gets the proper training and enjoy their job
Making schedule to make sure to have a good amount of staff
Interview employees and getting the right paper works

Haagen Daz, Sales

2344 Kalakaua Ave, Sheraton Princess Kaiulani
Honolulu, Hawaii 96815
April 2015- July 2015

Opening and closing register

Proper knowledge on scooping a certain amount of ice cream
Provide good quality customer service
Making drinks such as (Smoothies, Frappes and Shakes)
Dish washing and Food prep
Light Cleaning (Trash, Sweep, Mop, Wiping Counters and mirrors)

EXPRESS, Sales
1450 Ala Moana Blvd Ala Moana Center
Honolulu, Hawaii 96814
June 2014- November 2014

Cleaning the dressing rooms, and taking orders from customers

Up Selling products to reach a certain quota every few hours
Closing registers and being cautious that I rang things up right
Putting go backs and new products on the floor to have a good amount
Inventory for new and old products

Teddy’s Bigger Burger, Cashier

1646 Kapiolani Blvd Honolulu, Hawaii 96814
 March 2013 – December 2013

Follow Teddy’s operational policies and procedures, including cash handling, and
maintains cleanliness of the store
Deliver quality guest service
Taking orders through phone and face to face and prep food
Light dishwashing and bussing tables

Internship Aqua-Aston Hospitality

Experiences: 1255 Kalakaua Ave #500, Honolulu, HI 96815
January 2018- Current

Helping out with Brand Standards

Learning Front Desk Department
Reviewing powerpoints
Working with Microsoft Excel

ClimbHI
175 Nawiliwili St, Honolulu, HI 96825
January 2018- Current

Organizing to put an event together for the hospitality industry

Working with varieties of companies for donations/ be part of the program
Educating high school students to be part of the hospitality and tourism industry
Recruiting College students to volunteer and mentors for the high school students
Social Media updates on Facebook, Twitter, and Instagram

Volunteer Beach Clean Up at Ala Moana

Experiences: August 2010

School Beautification Day

August 2010

Senior Home
March 2010

Straub Clinic Hospital

September 2012 - April 2013

Skills: Computer: Basic knowledge of Microsoft Word and Excel

PowerPoint
Language: Basic knowledge in Vietnamese
 Able to Multitask

Activities: Vietnamese Club: 2010- 2013

Student Government (Secretary): 2013-2014
Groundhog Shadowing (Prince Hotel): February 2013
Academy of Hospitality and Tourism: 2012-2014

Reference:

Amy Wu, Shift Leader (Sweet Creams)

1430 Kona St #102, Honolulu, HI 96814
(808) 234-3297

Chaianne Sombatphibane, Supervisor (Leonards)

933 Kapahulu Ave, Honolulu, Hawaii 96816
(808)381-1352

Mary Aspirin, Previous Coworker (Leonard's Bakery)

933 Kapahulu Ave, Honolulu, Hawaii 96816
(808) 628-8249