Professional Documents
Culture Documents
Evolution of Banking
The word 'Bank' is said to have been derived from the words Bancus or Banque or
Bank. This history of banking is traced to as early as 2000 B.C. The priests in
Greece used to keep money and valuables of the people in temples. These priests
thus acted as financial agents. The origin of banking is also traced to early
goldsmiths. They used to keep strong safes for storing the money and valuables of
the people. The persons who had surplus money found it safe and convenient of
deposit their valuables with them. The first stage in the development of modern
banking, thus, was the accepting of deposits of cash from those persons who had
surplus money with them.
The goldsmiths used to issue receipts for the money deposited with them. These
receipts began to pass from hand to hand in settlement of transactions because
people had confidence in the integrity and solvency of goldsmiths. When it was
found that these receipts were fully accepted in payment of debts; then the receipts
were drawn in such a way that it entitled any holder to claim the specified amount
of money from goldsmiths. A depositor who is to make the payments may now get
the money in cash from goldsmiths or pay over the receipt to the creditor. These
receipts were the earlier bank notes. The second stage in the development of
banking thus was the issue of bank notes.
The goldsmiths soon discovered that all the people who had deposited money with
them do not come to withdraw their funds in cash. They found that only a few
persons presented the receipts for encashment during a given period of time. They
also found that most of the money deposited with them was lying idle. At the same
time; they found that they were being constantly requested for loan on good
security. They thought it profitable to lend at least some of the money deposited
with them to the needy persons. This proved quite a profitable business for the_
goldsmiths. They instead of charging safe keeping charges from the depositors
began to give them interest on the money deposited with them. This was the third
stage in the development of banking.
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DEFINITION OF A BANK:
The term 'bank' is being used for a long time, yet it has no precise definition. The
basic reason is that the commercial banks perform not just one but many types of
functions. The term bank has been defined differently by different authors. Some
are as follows:
According to Crowther,
"Bank is a dealer in debts—his own and of other people."
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The non-Muslim before the partition of the sub-continent controlled the entire
banking business. At the time of independence there were only two Pakistani
banks, that is Habib bank and Australasian bank. At that time, Pakistan had 631
branches of scheduled banks and 411 of non-scheduled banks. The total deposits
of Pakistan banks were RS.800 million and advances were 198 million. The non-
scheduled bank number reduced from 411 to 106 over the same period.
The mass scale withdrawals of deposit closure of branches
and migration caused a deadlock in the banking business in Pakistan. Keeping in
view the above situation the government of Pakistan took various steps to provide
all kinds of facilities to the non-Muslim bankers for resorting normal banking
facilities but response was not encouraging.
After independence it was not possible for Pakistan to set up
the Central Bank immediately. The reserve bank of India acted as a Central Bank
of Pakistan till 30th September 1948. But it could not protect the interest of
Pakistan. To remove the financial difficulties and to development of banking
system govt. Established the State Bank on 1st July 1948. In the development of
banking system it played very important role as a Central Bank of the country.
In 1974 government of Pakistan nationalized all the banks.
By the result of more and more establishments The Bank of Punjab was
constituted pursuant to The Bank of Punjab Act, 1989.
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BOP ACHIEVEMENTS
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REGIONAL NETWORK
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Mission Statement
Vision Statement
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CORE VALUES
Corporate social
responsibility To enrich the lives of community where we operate.
Excellence
In every thing we do
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Corporate information
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Board of Directors
Safder Javed Chairman
Naeem-ud-Khan President
Director
Mr. Salman Siddique
Director
Mr. Qaiser Zulfaqar khan
Director
Mr. Sikandar Mustafa Khan
Director
Mr. Muhammad Ltif
Director
Mr. Syed Salman Ali Shah
Director
Mr. Shahzad Ali Malik
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Audit committee
Chairman
Mr. Qaiser Zulfaqar Khan
Member
Mr. Salman Siddique
Member
Mr.Shahzad Ali Malik
Member
Mr. Salman Ali Shah
Auditors
Registered office
7-Egerton road Lahore Pakistan
Web site
www.bop.com.pk
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management level
as follows:
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regional network
Types of
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division of a bank that mostly deals with deposits and loans from corporations or
large businesses.
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Community Banks: locally operated financial institutions that empower
employees to make local decisions to serve their customers.
Savings Bank: in Europe, savings banks take their roots in the 19th or
sometimes even 18th century. Their original objective was to provide easily
accessible savings products to all strata of the population. In some countries,
savings banks were created on public initiative, while in others socially committed
individuals created foundations to put in place the necessary infrastructure.
Nowadays, European savings banks have kept their focus on retail banking:
payments, savings products, credits and insurances for individuals or small and
medium-sized enterprises. Apart from this retail focus, they also differ from
commercial banks by their broadly decentralised distribution network, providing
local and regional outreach and by their socially responsible approach to business
and society.
Ethical Banks: banks that prioritize the transparency of all operations and
make only social-responsible investments.
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Investment Banks "underwrite" (guarantee the sale of) stock and bond
issues, trade for their own accounts, make markets, and advise corporations on
capital markets activities such as mergers and acquisitions.
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Islamic Banking
ISLAMIC BANKING
Islamic Banking refers to a system of banking or banking activity that is
consistent with Islamic law (Shariah) principles and guided by Islamic economics.
In particular, Islamic law prohibits usury, the collection and payment of interest,
also commonly called riba in Islamic discourse. Generally, Islamic law also
prohibits trading in financial risk (which is seen as a form of gambling). In
addition, Islamic law prohibits investing in businesses that are considered
unlawful, or haraam (such as businesses that sell alcohol or pork, or businesses
that produce media such as gossip columns or pornography, which are contrary to
Islamic values). In the late 20th century, a number of Islamic banks were created,
to cater to this particular banking market.
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CASH DEPARTMENT:
Cash department of BOP is a separate close part covered with glasses. No one
other than cash department employees is allowed to enter in to that area.
• Date
• Account no.
• Title of account
• Amount in words
• Amount in figures
• Specific signatures
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• Date
• Account no.
• Title of account
• Amount in words
• Amount in figures
• Specific signatures
DEBIT INSTRUMENTS
As the credit instruments there are also the debit instruments. In cash department
the debit instruments are cheques, These are as follows.
CHEQUE
The cash is paid against the cheques of the client. The cheque is divided into the
following the following types.
Cheque
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CD CHEQUE
CD cheque stands for current deposit cheque. This cheque is the main instrument
of the bank. It is of red color. By this the account holder can withdrawal his money
from his current account. This money his given to the customer after checking
some important points. The specific signature present in the records of the bank
should match with the signature on the cheque. The account holder also singed on
the back of the cheque twice.
PLS CHEQUE
PLS cheque stands for profit and loss saving account cheque. This cheque is the
main instrument of the bank. It is of green color. By this the account holder can
withdrawal his money from his PLS account. This money his given to the
customer after checking some important points. The specific signature present in
the records of the bank should match with the signature on the cheque. The
account holder also singed on the back of the cheque twice.
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Bank Instruments
Credit Debit
Instruments Instruments
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Cheque
OR
“A negotiable bank instrument, payable on demand,
that instructs a bank to pay the indicated amount to
the party named on the cheque from funds held on
deposit.”
OR
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KINDS OF CHEQUE
Usually the cheques are of three major kinds,
Kinds of cheque
Bear cheque
Order cheque
Cross cheque
BEARER CHEQUE
A bearer check is payable to anyone who is in possession of
the document: this would be the case if the check does not state a payee, or is
payable to "bearer" or to "cash" or "to the order of cash", or if the check is payable
to someone who is not a person or legal entity, It is an open cheque because it is
payable at the counter of the bank on its presentation. This cheque does not
include any instruction to the bank regarding the identification and payment of
amount of it to a specified payee. Any person who presents this type of cheque to
the bank can get the payment easily at the counter of the bank and the bank does
not bother to ask such person regarding his status for the right to receive the
payment.
ORDER CHEQUE
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An order check – the most common form in Pakistan – is payable only to the
named payee or his or her endorsee, as it usually contains the language "Pay to the
order of (name)." If the word bearer on the cheque is omitted or crossed, it makes
the cheque as “order cheque “. In this situation the name of the payee is essentially
be mentioned on the cheque because the bank makes payment of it only to that
person whose name has been written on it as being a payee.
CROSSED CHEQUE
If two parallel lines are drawn on the left side top corner of the cheque, it is called
a crossed cheque. The payee of this cheque cannot get the payment of this cheque
at the counter of the bank on its presentation. It can only be deposited in payee’s
account and after this the bank credits the realized amount of it to the payee’s
account.
TYPES OF CROSSING
There are two main types of crossing on the cheques, which are,
GENERAL CROSSING
Section 123 says that where a cheque bears a cross its facts usually on
the left hand top corner. Two parallel transverse lines without any word or with
words and company or/and “not negotiable written in between the said two lines it
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is called general crossing where a cheque is crossed generally, the banker on
whom it is drawn shall not pay it otherwise to the banker.
SPECIAL CROSSING
Where a cheque bear across its face and addition of the name of a
banker, either with or without words “not negotiable/’ such an addition be deemed
to be a crossing, and the cheque is that case shall be deemed to be crossed
specially. Thus, where a cheque is crossed specially the banker on whom its drawn
shall not pay it otherwise than to the banker to whom it is crossed or his agent for
collection. Where the two parallel lines on the left side top corner of the cheque
are drawn with some instruction to the bank on which it is drawn such is called the
special crossing.
PARTIES TO A CHEQUE
Drawer
Parties 24
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Cheque
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Drawee
Payee
When the customer issues instructions to the bank not to honor a particular cheque
issued by him, the banker is bound to comply either such instructions. The
countermand order must be given well in time so that the banker may not make the
payment of that cheque as countermanded.
GARNISHEE ORDER
On receipt of the garnishee order i.e.: a prohibitory order by any court attaching
and freezing the money in the respective customer’s account, the banker is bound
not to make any payment out of such account on the request of the customer or
anyone on his behalf.
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NOTICE OF ASSIGNMENT
When the banker receives a notice of assignment of credit balance from a
customer, he must refuse payments of the cheques drawn by the customer.
LOSS OF CHEQUE
When the customer has inform the banker about the lost of his cheque the banker
must not honor the same if its presentment is made by some person who happens
to come in profession thereof.
WHEN THE CHEQUE IS IRREGULAR
When there is material alteration in he cheque or the signature of the drawer does
not tally the specimen signatures kept in the bank, the banker is not bound to
honor the cheque.
CLOSING OF ACCOUNT
On receipt of the “notice for closing the account”, from the customer, the banker
must not honor the cheque against such closed account.
PARTS OF A CHEQUE:
Cheques generally contain:
1. place of issue
2. cheque number
3. account number
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4. date of issue
5. payee
6. amount of currency
7. signature of the drawer
Validity of cheque
A cheque is generally valid indefinitely or for six months after the date of issue
unless otherwise indicated; this varies depending on where the cheque is drawn.
A cheque is never valid or authenticates till following thing will never kept in
mind. These may be possible in the following portions,
DATE
The date is the most important portion of a cheque. The cheque will be acceptable
by the bank when dates mentioned on the cheque. A cheque is acceptable before
six months of the present date. In the date is of the coming date then the cheque
will not be accepted, these types of cheque are called post dated cheque and
rejected by the bank. There should also no any cutting in the date portion.
PAY TO
In this portion of the cheque the drawer have to show the mode of the payment. It
may by write for himself or by the name of a specific person. If there will be the
name of a specific person it means that the cheque will not be cashed by any other
person. It must be filled by a specific condition.
RUPEE
There are two portions of rupee.
1.In words
It is that portion of the cheque on which we show our amount in worlds. This is
necessary to write as if there will be any difficulty while reading the figures then
we can easily understand it by the help of this portion. We must have to write
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‘only’ after showing the amount in words as no one can add more amounts in this
portion.
2.In figures
It is the most important part of a cheque. As an account holder write the amount in
words which he wants to deduct from his account. While writing the amount in
figures we should not give any space between the words and a slash after the
whole amount as no any addition will be made in it. The words should be very
clear as they can easily read.
SIGNATURE
The most important thing on a cheque is signature. The account holder sign on the
right end of the cheque, which are matched by the signature, they’re on the SS
Card (Specific signature card). The SS Card is kept in the record of the Bank. On
which the account holder shows his signatures.
SSA
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CFH
The Bank of Punjab
REMITANCE DEPARTMENT:
Modes of Remittance
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There are three modes of remittance
Bank Draft
Mail Transfer
Telegraphic Transfer
BANK DRAFT
A bank draft is an order instrument issued for the payment of a certain sum of
money to or to the order of a certain person and drawn on one office of the bank
by another office usually.
There are three parties to the draft:
MAIL TRANSFER
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for money received from him for the issuance of a mail transfer on a particular
branch of the bank.
TELEGRAPHIC TRANSFER
Generally a mail transfer advices reaches the drawee branch next day when courier
arrangements exist. However, when it is sent through post office it usually take to
reach its designation. But sometimes an individual whether customer or not
demands that his funds should be transferred from one place to another through
the quickest. In such cases transfer of funds message is passed through telegram,
ordinary or express, to the drawee branch of the bank. It is the bank-to-bank
transaction; the issuing bank makes payment on payment order. The beneficiary
(3rd party) is not directly involved in it. Two other modes of these transactions are:
• Telephonic transfer
• Fax
It is a coded massage by one bank to another bank. Each bank has its own code
number first they write message in the code form and after they apply its test
number on it. The bank can issue two types of transaction for TT.
Bank gives different codes to sending different types of TT. If any bank who has
not the facility of telegraphic transfer can avail the facility of telegraphic transfer
by paying some charges to national bank. Some times state bank exempts the bank
to pay the charges of TT to national bank. I worked on this seat for one day and I
learned how to make voucher for every expenses which bank is taking from other
bank or from the customer. In this transaction bank will debit THE BANK OF
PUNJAB GENERAL ACCOUNT and other bank will credit BOP general
account. A contra entry is passed against those charges which bank receives from
the customer or other bank.
PAY ORDERS
“Document which instructs a bank to pay a certain
sum to a third party. Such orders are normally
acknowledged by the bank which provides a
guarantee that the payment will be made.”
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Pay order is just like cash. If some one wants to make payment to some order
person, he can make payment through pay order slip. The main advantage of the
pay order is that the bank cannot dishonor it. When payment is required to be
made within the city then we can take this bank service and when wants to make
payment outside the city then we use demand draft. In case of cheque, there is a
possibility that the bank can dishonor it, but in case of pay order we have surety
that it can never be dishonored.
Pay order is an instrument which is made to pay the amount with in the city.
Payment order is made for the person on its special request so bank took some
charges for it. And it is necessary that person should have its personal account in
THE BANK OF PUNJAB (main branch). When bank will make PO it will
credited the account of that person with some specific charges against the debit of
the payment order. When receiver of PO who has not his account in main branch
will present his PO in own branch it will be again presented in front of bank (bank
of payee) and bank will clear and check that PO and amount will be paid. Bank
will charge the commission in following manner:
o 100 rupees for any customer who has not its account in MAIN
BRANCH
o Rs.50 for account holder
o Rs. 25 for students
o No commission will be charged against the PO of military officer and
government department.
THE BANK OF PUNJAB provides another reason to transfer your money using our
facilities. Our pay orders are a secure and easy way to move your money from one place
to another. And, as usual, our charges for this service are extremely competitive
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The Bank managers are naturally anxious to increase their deposits by opening
new accounts. They must, however, on no account, allow this enthusiasm to
compromise with and ignore the requirement of obtaining introduction and
references while opening these accounts.
CURRENT DEPOSITS
CD stands for current deposit account. There are mostly two types of accounts.
One is CD account and other is PLS account. These are mostly introduced among
the people. Current accounts are basically opened for permanently deposit of
money. In these types of account there is no any earning of profit. These accounts
are mostly for:
Company
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Businessmen
Sole proprietor
These accounts are normally opened for the businessmen, as they have to deposit
their money for the day to day transactions. They never have to pay zakat. Special
care must be exercised while opening accounts of partnership firms, limited
companies, clubs, trusts and societies etc.
It is the most important type of the accounts. In these types of accounts zakat is
deducted by the Islamic mode of payment. In these types of accounts the Bank
pays profit to the account holder. The profit or loss equally shares by the account
holders of profit and loss saving accounts. This type of account is most popular
among the people. These types of accounts are normally for the following persons.
Services (govt./private)
Individuals
Professionals
House wife’s
Teachers
Others
Maximum information relating to the line, means and places of the business of
the prospective customer.
The minor person can’t open the account in the Bank. Deposit may be accepted
from minors provided the account is opened and operated through a guardian.
The account may be opened singly in one name or jointly in two or more
names.
The Bank has the right to refuse to open an account without assigning any
reason.
There should be initial deposit minimum of RS. 200/- while opening the
account.
In case of company account the Performa and letterhead that company should
be attached with there rubber-stamp.
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The officer should admit the signatures of the applicant and introducer’s
signature should also be verified.
MINOR ACCOUNT
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7) The Account thus opened will continue to be operated upon
by the guardian even if the minor attains the age of majority. The necessary
consent to this effect will be obtained at the time of opening of the account.
The orders of the court will, however, be followed in case the guardian is
appointed by the court.
CHEQUE BOOK
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possession of a written authority from the account holder to do so as well as
a Cheque Book requisition slip.
12) The account holders in their own interest and to reduce the
risk of fraud, are requested to keep their Cheque Books under lock & key
and to ensure that their Cheque Books do not get into unauthorized hands.
The Bank will not be responsible in any way, for any unauthorized payment
resulting from any disregard of these instructions and the burden of proof
will be upon the client that they have not been negligent in the safekeeping
of the Cheque Books.
WITHDRAWALS
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17) Withdrawals will not be allowed against postdate (playable
on any future date) and stale (06 months after issuance date) Cheques and
against un-cleared funds.
STOP PAYMENT
STATEMENTS OF ACCOUNT
21) The Bank will take care to see that credit and debit entries
are correctly recorded in all accounts but in case of any error, the Bank
shall be within its right to make the correct / adjusting entries without
notice and recover any amount wrongly paid or credited. The Bank shall
not be liable for any loss or damage to the Account Holder due to such
errors or corrections thereof.
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22) The Service Charges will be levied as per rates prescribed
by the Bank from time to time.
CHANGE OF ADDRESS
TRANSFER OF ACCOUNT
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26) The death of an Account Holder shall immediately be
reported to the Bank in writing so as to avoid any monetary loss to the legal
heirs of the Deceased A/C holder.
CLOSURE OF ACCOUNT
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operation, the entire balance then outstanding at the credit of such deposits will be
transferred to the SBP as per their Statutory requirements.
DISCLOSURE
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INDEMNITY AND UNDERTAKING
(Electronic Services)
I / We also confirm that the provision of Services shall also, where relevant, be
governed by the terms and conditions governing my / our existing account(s) with
you. I / We confirm that my / our Personal Identification Number shall be kept
confidential. I / We confirm that all information and data contained in this form is
accurate and true and there is no undisclosed material information which would
affect BOP decision to extend any of the Services to me / us. In consideration of
your agreeing to email me / us my / our account statements, I / We hereby waive
any requirement as per the account opening form to send any hard copy statements
or notice by post to my / our address.
41) Not more than one PLS Savings Account may be opened at
a branch in any one name except in the name of a parent or guardian for
more than one child or for keeping funds of specified nature category by an
entity, with the Bank’s prior approval.
42) The Bank would have the right to make investment of the
credit balances / deposits in the PLS Saving Account at its sole discretion in
the Banking Business under PLS system.
44) Accounts of the Bank. The rates of profits may vary from
period to period viz January to June /July to December each year.
Calculation of Profit on PLS Saving Accounts will be made for each
calendar month on the lowest credit balance of an account between the
close of the 6th day and the last day of the month. However, profit accrued
even for Rs. 1/- after deducting withholding tax will be payable to all
Account Holders. When an account is CLOSED before declaration of profit
rates, the accrued profit will be first credited in the account at the profit
rates previously declared by the Bank, or at provisional rates payable on
various PLS deposits as declared by our Finance Division for calculating
provision of profit for the current half year and thereafter the resultant
balance will be paid to the A/C Holder after charging monthly penalty, if
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any, and deducting closing charges as per Bank’s schedule of charges.
However, no recovery or payment of profit as a result of increase / decrease
in the rate of profit will be affected upon such A/C holders after
announcement of half – yearly profit rates by the Bank.
Letter of Thanks
Applicant Introducer
Letter should also be sent to the introducer as well as the applicant. These letters must
be acknowledges by the addressees. The main purpose of sending the Letter of Thanks
is to confirm the address of the applicant.
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Categories of Accounts
There are mostly two types of accounts, Current Deposits and Profit and Loss
Saving Accounts. These accounts are further named according to the duration.
These are further divided into four accounts.
Active
Unclaimed
Inoperative
ACTIVE ACCOUNTS
The active accounts are those accounts, which are operated continuously by the
account holders. As Current Accounts are for the businessmen so, in these types
the accounts are running after a very short interval.
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DORMANT ACCOUNTS
It is another type of account. For the Current Deposits those are called dormant
which are not operated till the period of six months.If a person never operate his
account for above the period of six months then his account will be named as the
Dormant Accounts.
INOPERATIVE ACCOUNTS
It is the third type of the Current Accounts. Inoperative accounts are those
accounts, which are not operated till the period of one year. After passing one year
the account will be named as the inoperative accounts.
UNCLAIMED ACCOUNTS
DECEASED ACCOUNTS
When a person died than his account in the bank is named as deceased account.
The death of an Account Holder shall immediately be reported to the Bank in
writing so as to avoid any monetary loss to the legal heirs of the Deceased A/C
holder. In the event of death of any one or more of the account holders of a Joint
Account having operational instruction as 15(a) above, in the absence of contract
to the contrary, the credit balance in the account will become payable to the
survivor(s) without reference to the heirs of the deceased person.
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MINOR ACCOUNT
When a person below the age of eighteen than this account is named as minor
account. Deposit may be accepted from minors provided the account is opened
and operated through a guardian. The Account thus opened will continue to be
operated upon by the guardian even if the minor attains the age of majority. The
necessary consent to this effect will be obtained at the time of opening of the
account. The orders of the court will, however, be followed in case the guardian is
appointed by the court.
[[
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Now the cheque book is printed in KARACHI. All the requisition slips are sent to
the KARACHI which needs one week for printing. So the customer is asked to
submit the slip before one week. And if he needs it immediately than he is issued a
manual cheque book.
In case of the illiterate person there should be illiterate stamp along with the
account stamp. The account holder in their own interest and to reduce the risk of
fraud, are requested to keep their cheque book under lock & key and to ensure that
there cheque book do not get into unauthorized hands. The bank will not be
responsible in any way, for any unauthorized payment resulting from any
disregard of these instructions and the burden of proof will be open the client that
they have been negligent in the safekeeping of the cheque book.
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CLEARING DEPARTMENT:
The word clearing means to Varity the specific instrument for the purpose of
payment. Clearing is most difficult and crucial job in banking. Because clearing of
the cheques and afterwards giving the details of complete balance to state bank is
the most vital work. In clearing procedure bank took the cheques of a person who
has its own account in The Bank of Punjab and accountholder wants to take the
payment from any other bank. So The Bank of Punjab performs this work on the
behalf of the account holder. He got cheques and through NIFT settled down his
cheques with any other bank. And balance will be shown in the day book at the
end of the day. Inter bank transaction will not be settled down by the State bank or
NIFT
Basically the main purpose of clearing is that to allow one institution to work with
the other institution. When one person gets a cheque from any other person or any
other source then the clearing will be held. For example, if a person is the account
holder of The Bank of Punjab and he received a cheque from any other bank, and
if he wants to deposit this cheque in his account The Bank of Punjab will send this
cheque for clearing.
TYPES OF CLEARING
Clearing department deals with two types of the clearance, which are states below:
Inward clearing
Outward clearing
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INWARD CLEARING:
“All those cheques of different branch drawn on any
bank when received through the channel of clearing
house than it is called inward clearing”
Cheques drawn on BOP and presented to the banks are handed over to BOP agent
in clearing house. That is inward clearance of BOP. So inward clearing results in
outflow of funds collection bands reducing the balance in the clearing account.
It is the first type of the clearing. In this type of clearing the other banks paid
money in various accounts on behalf of the customer. For example, a person has
the account in The Bank of Punjab and he gives a cheque to any person for the
purpose of payment. That person have the account in any other bank and he
deposit this cheque in his bank, that bank send this cheque for clearing, this is
called inward clearing for The Bank of Punjab. In other words we can say that
these are the instruments of The Bank of Punjab.
If the cheque is not paid due to any reason then it is called the ‘Cheque Return’.
These cheques are regularly entered into the “Cheque Return” register. The Bank
of Punjab deducts his commission of RS.100
OUTWARD CLEARING:
“All those cheques which has been drawn on other
bank and have been deposited for collection
through the channel of clearing house than it is
called outward clearing”
Similarly cheques, which are drawn on the bank and presented to BOP Main
branch, Lahore is known as outward clearance. So outward clearing results in
inflow of funds from paying bank into the clearing account maintained with
clearing house increasing the balance in the clearing account. Outward clearing
thus may be:
1) Local clearing
2) Outstation clearing
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Excess of outward clearing over inward clearing produces a net increase in the clearing
account balance. Excess of inward clearing over outward clearing produces a net
decrease in the clearing account balance. The first case is referred to as favorable clearing
& second case as unfavorable clearing.
There is a ‘Clearing House’ in which one member from every bank is present, they all
shows there cheques collected from the account holders or the customers. The ‘Clearing
House’ is checked the whole conditions and grants the approval to these banks to clear
the transactions with each other’s. This process is done after the next day of sending of
cheques. And at the third day the branch of The Bank of Punjab received the advice from
the head office. This advice allow the branch to be credited the account of the account
holder.
The Banks of Punjab collect money from the other banks on the behalf of the
customer. For example, a person has the account in any other bank and he gives a
cheque to any person for the purpose of payment. That person has the account in
The Bank of Punjab and he deposits this cheque in this bank, The Bank of Punjab
send this cheque for clearing, this is called Outward Clearing for The Bank of
Punjab. We can say that these are basically the instruments of the other banks then
The Bank of Punjab. The Bank of Punjab never deduct any money from his
cheque only the courier charges are deducted from his account If the cheque is not
paid due to any reason then it is called the ‘Cheque Return’. These cheques are
regularly entered into the “Cheque Return” register. The Bank of Punjab deducts
his commission of RS.100/-
NOTE
When the cheques have to send for clearing then it is the most important
point that all the cheques are stamped by the clearing stamp. In the clearing stamp
the date should be of the next working day, as that cheque will be delivered at the
next day. If the next day will be Sunday then the stamp should be of the Monday.
If unfortunately the stamp will be inserted of Sunday than these cheques will be
return.
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TYPES OF CLEARING CHEQUES
Some specifies types of cheques are being entertained in the clearing department
of BOP Main branch Lahore. These types of cheques are:
Local cheques
1) Out station cheques
2) In-house cheques
LOCAL CHEQUES
By local cheques or LSC we mean collection of cheques from the banks which are
the member of the clearinghouse and which are located within the city like Lahore.
OUTSTATION CHEQUES
By outstation cheques or SE we mean collection of cheques from the banks,
which are situated outside the city. It means that presenting bank and bank on
which the cheques is drawn are not situated in the same city .
IN-HOUSE CHEQUES
In house cheques are drawn on one branch of BOP and presented to another branch of
BOP such cheques are marked with transfer stamp.
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CLEARING HOUSE
OR
OR
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Types of bills
There are four types of utility bills. These are shown as follows,
PTCL
WASA
SNGPL
LESCO
PTCL
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PTCL are the telephone bills. These are also submitted in the Bank of Punjab.
These are continuously entered in the computer also. There are two parts of the
bill; one is hand over to the customer after the transfer stamp. And the other part is
remained with the bank after transfer stamp. The Bank of Punjab its commission
of RS. 2 per bill. From the computer we print three copies of the PTCL bills;
these are called the scroll of PTCL. Two copies are for the dispatching purpose
and one is the office copy. We address these advises as follows,
Dispatches Addresses
Dispatches Addresses
LESCO are the electricity bills. These are also submitted in the Bank of Punjab.
There are two parts of the bill; one is hand over to the customer after the transfer
stamp. And the other part is remained with the bank after transfer stamp. The Bank
of Punjab charge RS.2 per bill as their commission. These are continuously
entered in the computer also. From the computer we print three copies of the
LESCO bills, these are called the scroll of LESCO. Two copies are for the
dispatching purpose and one is the office copy. We address these advises as
follows,
Dispatches Addresses
SNGPL
SNGPL are the Sui Gass bills. These are also submitted in the Bank of Punjab.
There are two parts of the bill, one is hand over to the customer after the transfer
stamp. And the other part is remained with the bank after transfer stamp. The Bank
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of Punjab charge RS.2 per bill as their commission. These are continuously
entered in the computer also. From the computer we print three copies of the
SNGPL bills, these are called the scroll of SNGPL. Two copies are for the
dispatching purpose and one is the office copy. We address these advises as
follows,
Dispatches Addresses
Journal/Inspection Vouchers
Every bank close their work at the end of the working hours. The main function of
the accounts department of BOP is to maintain general ledger account and after
the business hours the function of the accounts officer is to close the books.
The voucher of every work is printed out. These all vouchers are attached in a
specific sequence, these are called the vouchers.
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• One debit and one credit voucher is prepared. At the end of the day, these
vouchers are collected and recorded
TYPES OF VOUCHERS
There are two types of voucher
Vouchers
General
Inspection
Vouchers
Vouchers
INSPECTION VOUCHERS
The head office vouchers relate the inspection vouchers. The head office vouchers
are those vouchers, which are related with the income and expense vouchers.
ATTACHMENTS
GENERAL VOUCHERS
It is the prime record of the branch reflecting, its assets and liabilities and
serves as the master control of accounting system of the branch. It consists of only those
accounts, which authorized by the head office. These vouchers are not related to the
income or expenses. The debit and credit instruments of the bank normally relate
these. Two officers should sign all the vouchers attached in it.
ATTACHMENTS
In these types of voucher we attached the following things,
Cash on hand
Current Deposit cheques
Current Deposit credit slips
PLS cheques
PLS credit slips
Call Deposit Receipts
Payment Order
Balance with SBP
CFH
CHG
Sundry debtors inward clearing
Sundry debtors outward clearing
O/L Income Tax Payable
Sundry creditors (deposits)
Other Receipts-cheque book issuance charges recovers
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EXPENSE VOUCHERS
All the expense vouchers passed by each department are routes through accounts
department. These expenses include:
• Salaries
• Wages
• Insurance-vehicle
• Insurance-cash
• Utility bills
• Medical allowance
• Cash carrying charges
All the branches of The Bank of Punjab received the mails from the head office
and from the other branches. These mails are related to the different information
and instructions from the head office. The branch manager receives these mails.
As the record of these mails we must have to enter into a specific register, this
register is called the Inward Mail Register. In this register the mail is enter by date.
The serial number is also given to the received mail and the ‘Inward Mail Stamp’
is also stamped on it.
CREDIT DEPARTMENT:
Credit section means the area which is providing loans and financial facilities to
the people by giving loans to them. In this department we met with Mr. ASHRAF
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(operation manager) who guided me to met with the concerning person. In this
department I have found four types of Finance.
So, business finance means investing, borrowing and
spending of money with proper manners for the operation of business. Finance is
lifeblood for business. No business can run smoothly without finance. So, The
Bank of Punjab also offers finance to promote the business sector in Pakistan.
Property and equipment subject to finance lease are
accounted for by recording the assets and the related liabilities. These are stated at
fair values or present value of minimum lease payment whichever is lower at the
inception of the lease less accumulated depreciation. Financial charges are located
over the period of lease term so as to provide a constant periodic rate of financial
charges on the outstanding liability. The property and equipment acquired under
finance leasing contracts is depreciation over the useful life of the assets as per
rates given.
Actually the word Finance means loan. Finance may be defined as follows,
TYPES OF FINANCE
The Bank of Punjab promotes finance without any higher rate of interest.
There are three types of finances, which The Bank of Punjab offers. These are as
follows,
Finance
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Consumer
Finance
Agricultura
l
Finance
Corporate
Finance
CONSUMER FINANCING
Consumer financing provides individuals the necessary financing for personal
purchases ranging from buying a car, shopping purchases to buying a house. Most
people don’t normally get access of capital through equity markets so they would
normally get access to debt finance through the established financial institutions
including banks, credit union, insurance companies etc. This debt is usually in the
form of a credit card or loan.
A loan gives you the money you need to pay for something big like a house, a car,
college tuition, or major home repairs when you don't have the cash to cover the
purchase. While small purchases can be paid for in advance with a credit card.
Most people could not afford to do these things without finance.
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TYPES OF FINANCING OPTIONS FOR
CONSUMERS
AGRICULTURAL FINANCE
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RUNNING FINANCE
Running finance is given against the liquid securities and liquid securities are like
defense saving certificate and foreign exchange currency. The limit of this finance
is up to one year but if he can not pay the loan then he can renew it. Finance is
granted against the securities and bank will keep 105 of the margin of securities
and remaining 90% is advances to the borrower. The mark up rate is calculated as
3 months average rate of KIBOR + 2% takes of one proceedings day of calendar
quarter for which the mark up is being calculated. The mark up will be calculated
quarterly by the bank but account will be debited yearly. The repayment of the
loan is given in lump sump. If the borrower can not pay whole amount then he can
request to the bank to make the installment per month.
DOCUMENTATION
1) F-48 Letter of agreement
2) F-51 Demand promissory note
3) F-53 Letter of continuity
4) F-59 Memorandum of deposit of title deeds
5) F-65 Agreement for financing short/medium/long term of mark up basis
6) F-68 Guarantee
7) Loan application form
8) Copy of sanction advice
9) Insurance of property
10) Life insurance of borrower
11)Original evaluation report
12)Lawyer opinion
13)CIB report
14)CNIC of borrower
15)Irrecoverable general power of attorney
16)Mortgage deed
17)Sale deed
18)Letter of authority to debit the account
19)Undertaking to comply with SBP’s prudential regulations
20)BBFS
21)FOL
22) PIT bearing the charge of the bank
23)NEC
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DEMAND FINANCE
DOCUMENTATION
When any loan is gives to anyone then the charge goods is given to him but the
possessions of goods are only with the bank. In such cases this schedule is
attached with document.
Counter charges
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In the type of finance the papers of residence as well as business place of the
lender are mortgage by the bank. In this case this Performa is attached with
finance documents
Trust receipt
There are many chances of frauds in finance. If any fraud is happened then the
bank imports these goods to case such person. In this schedule this authority is
given to the bank. The Bank of Punjab names this schedule as F-67.
Long term
Medium term
Short term
In this type of schedule the period of loan is shown. The bank of Punjab named
this schedule as F-65.
Guarantee
When the money is given to any person then it is necessary that two persons give
his guarantee. These are important because when that person who take loan give
any fraud then the amount payable will be received by these guarantors.
Indemnity bonds
This is the contract by which one contracting party promises to save the bank from
any loss, which may cause or arise due to the conduct of the promise himself or
any other person, is called the indemnity bonds.
Letter of continuity
In this type of finance the finance taker can get back his things.
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MARK-UP RATES
Annualized
MARK-UP RATES Percentage Rate
* Rate is based on the KIBOR of 3rd July 2008. The rate is applied by taking KIBOR of
the 1st day of each quarter. The differential mark-up amount in lieu of increase in rate
shall be adjusted accordingly.
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Accountant Mr.Attiq-u-Rahman
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MY FIELD OF ACTIVITIES
During my internship in the BOP, I really enjoyed to work with the
staff of Branch, Chishtian from 21st July 2009 to 31st August 2009 to
and have a wish to be employee of BOP. It was almost impossible to
work in all the departments within that limited time. But on my
request, the staff of the branch provided me the opportunity to work in
the different departments for the sake of practical knowledge. I am
really very thankful to branch manager Mr. Mateen Ahmed that
provides me a learning environment in the branch.
During my internship training in the BOP as I early mentioned that I have worked
in different departments & seats and learnt the followings.
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Introduction and Preliminary Investigation
Before opening an account BOP as like the other banks in Pakistan
ascertain whether or not the person who is going to open the account is a desirable
customer or not. Then BOP determines the prospective customer’s integrity,
respectability, occupation and the nature of business by the introductory references
given at the time of account opening. Negligence in this informal preliminary
investigation may result in serious consequences not only for the banker
concerned directly but also for other bankers and the general public who may be
affected indirectly.
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Safeguard against unintended overdrafts
Sometimes due to a mistake an account may be given an overdraft, For
instance, the ledger keeper, misreading the balance of an account honors a cheque
for an amount larger than the balance. Similarly a credit entry belonging to a
customer may be made by mistake in another customer’s account. In such
situations the excess amount withdrawn by the customer can only be realized if the
customer is a respectable person.
Specimen Signature
When an account is opened with BOP customer provides to the bank a
specimen of the form of signature which would appear on all his cheques to
express his authority for the payment of cheques drawn on his banker. This
specimen is taken generally on a card specially designed for this purpose, and rule
for the customers, full name, and account number are entered on it.
If the bank has reasons to doubt the genuineness of a signature, he should either
get it confirmed for his satisfaction or return the cheque with the remark
‘Signature differs’. If the signature of the customer is forged the banker cannot
escape his liability because he has actually acted on his customer’s mandate.
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How to Open an Account
Before opening an account in BOP I observed that the following points
must be considered in this regard.
• Another account holder of the bank should properly introduce the new
customer.
• The account holder should sign the account opening form in the presence of
bank officer and the signature is duly verified.
The bank reserves the right to change the above mentioned minimum
balance requirement at any time without any notice.
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Procedure to Open an Account
According to my practice in BOP, when a customer wants to open an
account, the bank officer gives him an application form. All information, which is
necessary to be known by the bank, are requirements of the application form.
Form also requires the essential documents to be attached by the customer.
• Title of Account
• Occupation
• Address
• Telephone No.
• Currency of account
• Nature of Business
Documents to be Attached
Further I learned that if you wanted to open an account with BOP then you
should attach the following documents with your application form which are
different for different categories.
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Sole Proprietor’s Account
In order to open an account with BOP Sole Proprietors have to submit their
business registration certificate number.
• Full Names
• Address
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the cheque are duly entered in the book of the bank. Along with the signature,
person should also write his full name & address.
Usually only one cheque book is issued at a time, however big concerns who need
a number of cheque books at a time, may ask the bank to stock as number of
cheque books in their name and to point their name on these cheque books. Bank
debits the client’s account for excise duty of Rs.3.00/- per cheque and keeps the
cheque book ready for the customer, as on his advice.
2. Cash Department:
Cash department of BOP, Chishtian branch is given the complete
responsibility of handling all receipts & disbursement of cash, as a result of
transaction in local currency & near cash items such as traveler cheque etc (when
they are issued against cash).As a consequence it is also responsible for the
book-keeping of these transactions & the safe custody of cash & near cash
securities. Following are the major functions of the cash dealing department of
BOP.
• Encashment of cheque
Cash department of BOP, Chishtian branch is a separate close part covered with
brown glasses. No one other than cash department's employee is allowed to enter
into that area.
I had work in this department and I have gained knowledge about it from cashier
of BOP.
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Information required
All the details are required regarding date, account number, and amount in
words & figures, title of account & signature of depositors.
Procedure
The cashier first verifies all the requirements of the cash deposit slip that
whether these are fulfilled or not & verifies the amount written in words & figures.
The deposit slip is stamped, cash is received & second copy is given to the
depositor.
Encashment of Cheque
Cheque encashment involves following four main steps. These steps are:
• Accepting of cheques
• Affirmation of signatures
• Payment of cash
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2. Instrument in Writing
5. Drawer's Signature
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6. Sufficient Balance
Acceptance of Cheque
The cash is paid against the cheque of the client. The following points are
kept in mind while receiving the cheque from the client.
If signatures are not the same then it is returned back otherwise forwarded to
computer terminal.
Affirmation of Signatures
After receiving the cheque the officer verifies the signature of the
account-holder with the signature on the cheque. If signatures are not the same
then it is returned back otherwise forwarded to computer terminal.
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Now the teller checks the balance of the account holder. The teller also sees
whether the stop payment instructions are received from account holder or not.
After considering these two points teller posts the cheque in account holder ledger.
Payment of Cash
The cashier enters the entry cheque in computer & pays against the second
signature of the receiver on the back of the cheque.
3. Remittance Department
Besides cheques (the primary notes of exchange in a bank), banks also
handle Promissory Note, Bills of Exchange, Bank Drafts, Pay Orders, Traveler
Cheques, Pay Slips, Call Deposit Receipts; as negotiable instruments.
Pay Orders are used to make payment or to transfer money, with in the
same city. Pay Order is always drawn on the bank that has issued it.
the total amount deposited in the bank (in cash or through cheques, in case of
account holder), pay order is issued in favor of the payee.
Like cheques, when pay orders issued by Bank, are presented in other
banks to get them deposited in the payee’s accounts, they constitute the outward
clearing for those banks and inward clearing for the same bank.
Cancellation of PO & DD
After issuance of Pay Order, Demand Draft by The Bank of Punjab,
Chishtian Branch, if any one of these has to be cancelled by the customer, it is
returned in the bank. Then, after deducting the cancellation charges. The
remaining (net) amount is paid to the customer through Cash Payment Voucher.
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Advance Tax against Remittances
Advance Tax is deducted on issuance of PO & DD (when customers don’t
have tax exemption form) and credited in Tax on PO & DD account. Tax deducted
has to be paid to State Bank of Pakistan (SBP) with in one week of issuance of
these instruments.
4. Collection Department
When cheques and other negotiable instruments drawn upon other banks
outside the city (Chishtian) are presented in The Bank of Punjab, Chishtian
Branch, Chishtian to deposit in payee’s accounts, then instead of clearing, these
instruments are lodged in collection and constitute outward bills for collection.
Cheques of cities, where The Bank of Punjab branch exists (e.g. Islamabad,
Faisalabad etc.) are sent to that branch where these cheques are lodged in is
outward clearing. Otherwise, they are directly sent to the drawee bank. Postage &
other charges are deducted on account of payee according to Schedule of Charges.
Here the local cheques are received that are drawn on BOP. All the cheques are
received on one counter along with the paying slips duly filled in properly
containing particulars of cheques and account holder. Counter folio of paying slip
is handed over to the customer by putting stamp for cheque received for collection
for Bank of Punjab on it duly signed by officer. These cheques are scrutinized and
cheques for local clearing are separated from OBCs. These are then entered in
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clearing register and cheques for collecting are entered in OBC register and
handed over the bills department of collection. Clearing officer checks and verifies
title of all the cheques deposited by the customer to confirm the good title of the
cheques. Cheques are scrutinized properly and paying slips are separated from
cheques. Special crossing, endorsement and clearing stamps are affixed on the
cheques. Cheques of each bank are sorted and arranged branch wise.
If any cheque is not passed due to insufficient balance or any other reason, officer
cash department returns the same cheque by attaching a cheque return memo
containing reason for return charges are deducted according to the schedule of
charges.
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Formulation of successful strategic plan requires managers to have an
accurate and complete understanding of internal capabilities and external threats
that organizations have .The starting point of formulation of strategy is through
SWOT ANALYSIS.
STRENGTHS:
• Good pay scale for employees as compare to other commercial banks which
are good incentives for recruitment of new employees.
• Due to frequent visit of higher management to all Branches, good internal
control of management on its Branch Network.
• Regular training of staff about various operations of the bank, like
computers, CIB Reports etc.
• Cooperation among employees resulting in good working environment.
• Regular internal audit of all the branches by BOP internal auditors.
• The bank has a good team of customer relation managers and customer
relation officers to help the people.
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WEAKNESSES:
• Shortage of counters in branch, two cashiers are dealing all types of transaction
like cash receipts, payment, collection of utility bills and so on b/c the
customers are facing difficulty to make their transaction
• Higher charges of some services as compared to some other banks.
• There is lack of proper advertising like sponsoring of any festival or any event
like ports etc
• It seems that there is lack of enthusiasm and zeal in the staff of Bank of Punjab
Chishtian branch.
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OPPORTUNITIES:
• They can run a local advertisement campaign of the various schemes of the
bank to motivate people.
• When the bank was setup, a major portion of staff came from other banks and
they all know the good banking practices
• The role of personal bankers and relationship managers may increase its
market share.
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THREATS:
• The adoption of online system and developing of web sites by other banks can
create a threat to the bank
• The employee turnover can create a serious problem for the bank
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These are following suggestion and recommendations for The Bank of Punjab as
I, founded during our practical internship.
• Increase sitting capacity in reception area I have found that some times
the customers have to stand it creates a disturbance during working hours
• Computers should be available to all employees. These computers should
be connected through LAN so that employees can share information.
• More employees should be send to attend to attend short duration IT and
other courses and the training for banking.
• I also fund one thing that the employees working in The Bank of Punjab
are not very regular so the working system disturbed mostly. They should not
allow too much leaves.
• Appointment of CRO’S to help customers about various activities of the
branch.
• More rest room, prayers room and common rooms should be made for
females.
• Bonuses should be given at branch level to motivate employees on their
good performance. I have found that the bonus is not given to the employees who
are working on contractual basis.
• Stationary provision should be made easily so that there should be no
obstacle in work.
• There should be another ATM machine so that there should not be wastage of
time.
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• Refresher Courses for the staff are most important in any international
organization. All the employees should have these courses according to their
requirement. Foreign experts can also be called for this purpose
• The bank is that there is no proper timing of the bank and there is made an
unnecessary delay in the banking transactions, which might not be a good
sign for the bank from future prosperity point of view.
• Bank should give some more incentive to its employees in order to remove
the conflict between lower and higher officers and should try to improve
the working condition of the bank.
• As such system should be designed that every employee who has some
problems with his officers can communicate it to the higher management
and some steps must be taken to improve that.
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During my internship I concluded that currently Bank of Punjab has a high market
share and is not facing any type of risk.
BOP pays a huge amount annually in the form of taxes to the government of
Pakistan.
The main objective of bank is to build strong relationship with the customers and
make them believe that Bank of Punjab is right for them by providing effective
and efficient services.
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It has also created a strong goodwill and trust in the market because of his interest
rate to lenders, higher profit rate to its deposit holder and as well as maximum
dividend to its share holders.
At this point it is significant to write a word of gratitude for the institute, which
makes it sure, that all the students get an exposure to practical life in relatively
well-reputed organizations
I must underscore the fact that writing this internship report was an evenly
memorable experience as actually doing the internship. I honestly tried my level
best to come up with an original piece of writing that could serve as a vivid proof
of the fact that students at Institute of Business & Information Technology,
University of the Punjab, are certainly doing the internship.
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Web Sites:
• www.google.com
• www.bop.com.pk
• www.fbr.com.pk
• www.sbp.com.pk
• www.ibp.org.pk
Officials:
• Mr.Mateen Ahmed
(Branch Manager)
• Mr.Attiq-ur-Rahman
(Manager Operations)
• Mr.Amein Paracha
(Cash Officer)
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