ROBERT JOYCE

427 Lowell Street, Carlisle, MA 01741

978-371-2198, rwjoyce@nichols.edu
,

PROFILE
 Team leader and contributor who can motivate multi-cultural teams in specific time
frames to achieve daily and weekly objectives
 Problem solver to customer complaints and issues through open conversations and
negotiations
 Ability cross sell services to increase revenues

EDUCATION
Nichols College, Dudley, Ma
Bachelor of Science in Administration, May 2019
Major: General Business

PROFESSIONAL EXPERIENCE
May 2017- August 2017
Field Representative
Bear Hill Landscaping
Westford, MA

• Performed broad range of lawn care services to over 70 accounts including seeding, mowing,
mulching, and leaf removal
• Provided additional landscaping services: tree pruning and stump removals, flower bed
plantings and clean-ups and assisted flower bed designs
• Maintained operational effectiveness of company vehicles and equipment including
mechanical repair and cleanliness
• Team leader and contributor with of 2-3 associates
• Resolved customer complaints and issues and cross sold additional sold services that
increased revenues

Field Representative July 2016-August 2016

Dallaire Lawn Care
Saco, ME

• Provided broad range daily lawn care Service to XX household accounts

• Provided Removal of unwanted debris
• Performed customer satisfaction surveys as the owners representative to answer inquires and
resolve any issues or complaints
Robert Joyce (continue) 978-371-2198,rwjoyce@nichols.edu

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Business Manager May 2016-July 2016

Whitehouse Enterprises
Chelmsford, MA

• Installed irrigation systems and high end sod to multiple landscape projects and designs
• Performed daily lawn care services to over 60 properties both residential and commercial
• Provided additional landscape services such as edging, mulching, cleanups, weeding, and
brush removal

Field Representative and Apprentice June 2014- August 2015

Allied Paving
Chelmsford, MA

 Provided roadwork service to town and city roadways that included the tearing up of old asphalt
 Performed paving of asphalt layers including binder, hot top, and berm
 Conversed with shop owners and clerks about parts needed for company equipment
 Performed mechanical work on company equipment
 Ensured that grade of planned sidewalks was level and to specified depth

Front End Associate November 2012- March 2014

Market Basket
Westford, MA

• Assisted Customers with their checkout process

• Wrapped and bagged groceries to ensure minimal damage
• Maintained clean and safe work environment, store floors, displays, along with parking lot
• Worked in teams of 4-5 to break down aisles after hours

Relevant Skills and Academic Coursework

• Principles of Finance • Principles of Marketing
• Human Resource Management • Effective Speaking
• Financial Accounting • Management
• Business Communication • Leadership
• Journalism • Statistics
• Principles of Microeconomics • Proficient in Microsoft Office products