Professional Documents
Culture Documents
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Bathrooms and Guest Rooms 23 Taking it to the Next Level 30
Toilets 23 Efficiency First 30
Hand Basins 23 Renewable Energy 30
Showers 23 Ecotourism and Certification 30
Urinals 23 Community and Social Development 30
Cleaning 23 Carbon Offsetting 31
Guest Involvement 23 Carbon Neutral 31
Laundries 24
Continuous Improvement 31
Cooling Towers 24
Outdoor Areas and Amenities 24 Section V: Additional Informaiton 32
Swimming Pools 24 Legislation 32
Gardens and Grounds 24 Carbon Pollution Reduction Scheme (Cprs) 32
Water Harvesting 25 National Greenhouse and Energy Reporting System (Ngers) 32
Recycling 25 Greenhouse Gas Reduction Scheme (Ggas) 32
Additional Water Saving Assistance 25 Nsw Energy Efficiency Trading Scheme (Neet) 32
Resource Efficiency and Waste Reduction 26 Minimum Energy Performance Standards (Meps) – Lighting 32
Waste Avoidance and Reduction 27 Funding Opportunities 33
General 27 Government Programs 34
Kitchens 27
Complementary Information 34
Food Waste 27
Takeaway Containers 27 Glossary 35
Guest Rooms and Cleaning 27 Appendix A 36
Recycling 28 Appendix B 39
Office Supplies 28 Walk-Through Audits
General 28 Energy Walk-Through Audit
Paper 28 Water Walk-Through Audit
Customers 28 Waste Walk-Through Audit
Building Design and Renovations 28
References
Section IV: Next Steps 29
Supply Chain 29
Sustainable Procurement Policy 29
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S E C T I O N 1
* Includes confidential emissions reported as CO2 e -80 -60 -40 -20 0 20 40 60 80 -80 -60 -40 -20 0 20 40 60 80 0 1 2 3 4 5 6 7 8 0 1 2 3 4 5 6 7 8
Rainfall change (%) Rainfall change (%) Temperature change (%) Temperature change (%)
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S E C T I O N 1
Risk Management
Climate change and sustainability can be Supply cost risks Reputation risks
considered in terms of business risk
>> Increased raw material costs >> Lack of consumer/client confidence in
management. Every business needs to
>> Increased food costs organisation
understand the major risks to its operations
and profitability, this is no different in the >> Increased supply costs >> Appearance of being less innovative and
context of sustainability. Aspects of >> Increased transportation costs not proactive compared to competitors
sustainability such as energy and water are >> Decreased water availability >> Loss of revenue resulting from decreased
critical to every business, especially within patronage
>> Increased water costs
the hospitality industry, where a lack of After the key climate change risks have been
>> Increased energy costs
availability or large increases in costs could identified, it is helpful to prioritise these
have significant negative impacts on the >> Interruption or cessation of supply flows risks and form an action plan. One way to
business bottom line. Physical structure risks organise operating risks around climate
The core climate change risks to hospitality change is to create a risk analysis matrix.
>> Increased insurance premiums due to
businesses are: The following risk analysis matrix
climate change issues
demonstrates how to evaluate the urgency
>> Higher energy costs >> Structural damage from storms and floods of addressing your organisation’s risks. By
>> Increased general business costs including >> Transportation delays or interruptions due organising the risks based on likelihood and
food, supplies, insurance premiums, raw to storm, heat and/or water damage impact, you can assess which areas are the
materials, transportation, etc. Regulatory and litigation risks highest and lowest risks to your
>> Loss of revenue organisation and plan accordingly.
>> Carbon emission liabilities
>> Increased legislative requirements >> Loss of tenders due to lack of Additional assistance in risk assessment is
>> Consumer expectations for ‘greener’ sustainability or environmental policy available to businesses through programs
businesses and products such as Sustainability Advantage (NSW
>> Non-compliance fines
The best management of climate change Department of Environment and Climate
>> Business delays from lack of preparedness Change) as well as through professional
risks and sustainability is to act early and for regulations
prepare for doing business in a carbon- consultants for a fee.
>> Liability for non-compliance with
constrained economy. This will identify and
regulations or non-disclosure
allow for changes where necessary, as well
as position a business ahead of its >> Liability for non-compliance with client
competitors. sustainability requirements
Identifying the areas of your business that Market and competitive risks
are at risk to climate change will help >> Loss of new and existing consumer base
identify and prioritise immediate and longer by not offering green products and
term actions to address these risks. Each operating procedures
business will need to evaluate climate >> Loss of market share to competitors
change risks based on its individual offering of greener products and services
operating requirements and procedures.
However, the key areas to consider include:
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S E C T I O N 2
Step 2: U
nderstand historical and current
Step 2: Understand historical found that water usage on average declined
each year. Through investigation, the most
resource usage and current resource usage probable cause was that leaks and
Step 3: E stablish baselines, benchmarks In order for a business to progress and maintenance had been more pronounced,
and targets realise savings, it is necessary to know the resulting in lower consistent water usage.
resource usage history and analyse the
Step 4: Audit When you receive a bill relating to
findings.
sustainability (energy, water and waste), it is
Step 5: Prioritise an action plan >> Obtain the following historical necessary to record the financial and
Step 6: Monitor and measure information: consumption usage. Too often the bills are
Step 7: Staff engagement >> Energy usage (gas and electrical) paid without checking for errors or major
>> Water usage changes. After all, you can only manage
what you can measure. An example of how
Step 1: Obtain management >> Waste / garbage services
to record usage is provided below in Table 3.
commitment >> Transportation (only if easy to obtain) Alternatively, there are software programs
Many general suppliers will have your available that assist in tracking resource
The most important step in taking an active
business on record, it might require an consumption, including carbon emissions.
approach to sustainability is to obtain senior
administration fee, but they should be able Track all major resource inputs and outputs,
management commitment. It is not
to provide you a summary of your usage. such as energy, water, waste/recycling and
sufficient to just have CEO/General Manager
initiation; it is necessary to get the senior Organise this information into a meaningful materials.
managers engaged in the project as well. format, such as Figure 5 below.
Management’s support is necessary as they Historical Water Usage
tend to have an overall view and active
40.0
participation in daily business operations
and strategy development. Management is
likely to be responsible for implementing 35.0
change. In smaller businesses, it is the
business operator or owner who will need to 30.0
demonstrate this commitment.
It is important to publicly record 25.0
commitment to sustainable practices for
kL/day
Mar 02
May 02
July 02
Sep 02
Nov 02
Jan 03
Mar 03
May 03
July 03
Sep 03
Nov 03
Jan 04
Mar 04
May 04
July 04
Sep 04
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S E C T I O N 2
No pool, 27 20
15,000 no cooling tower
Cooling tower, but 35 22
10,000 no swimming pool
Cooling tower and 39 28
swimming pool
5,000
Table 6.
Sydney Restaurant water benchmarks8
250 The benchmarks developed for water use
for non-Asian style kitchens are below.
200
(litres of water per food cover)*
Average Consumption (kL/room)
Good < 35
150
Fair 35 – 45
Poor > 45
100
*Use based on total kitchen use divided by the
number of covers or restaurant customers
50
0
★ ★★ ★★ ★ ★★ ★ ★★★ ★★
ASRS Star Rating
With laundry and conference With conference only Neither laundry or conference
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S E C T I O N 2
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S E C T I O N 3
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S E C T I O N 3
Energy Efficiency
Guest rooms off equipment after use Efficiency replacements
There is a variety of energy saving >> Purchase fitness machines that are >> Replace incandescent light bulbs with
occupancy controls available that are powered by user activity rather than energy efficient compact fluorescent light
activated when a guest enters or leaves the electricity (CFL) bulbs, which use 70% less energy
hotel room. Occupancy controls can offer >> Set back the thermostat in pool, fitness than their incandescent counterparts.
significant energy and cost savings and and recreation areas after hours >> Not to mention incandescent lights will
usually have payback times of 1-3 years9. be banned in Australia effective as of
Some control options include: Lighting 2010, so you’ll be ahead of the regulation
>> Digital thermostats, which automatically Artificial lighting makes up a significant by making an immediate change
adjusts room temperature based on portion of electricity consumption in all >> Replace EXIT signs with light emitting
occupancy sectors of the hospitality industry. There are diode (LED) fixtures
>> Front desk controls, which power on many cost-effective ways to reduce energy >> Replace older T-12/T-8 fluorescent
rooms when guests arrive consumption, improve efficiency and reduce lighting fixtures with new slimmer, more
GHG emissions from lighting in every area energy efficient T-5 models. Easy retrofit
>> Key cards for individual rooms, which of your facilities.
require a guest key to activate room conversion kits are also available
controls and switch off when the key is Table 8. Efficient lighting guide6
removed as guests leave the room Inefficient lighting Replacement lighting Advantages and Disadvantages
Other energy saving actions includes:
Standard fluorescent T5 fluorescent lights, Advantages
>> Replace incandescent lights with energy tubes electronic ballasts and • lower energy use
efficiency CFL bulbs lux reflectors • slim line
>> Post signage reminding guests to conserve • less flicker and buzz
energy and switch off all lights and air • low levels of mercury
conditioning when exiting their room • white light
• long life
>> Install water efficient taps and • low loss of light over lifespan
showerheads with aerators which will • high output lights available, if needed
reduce water consumption while Disadvantages
maintaining comfort • will require new fittings and ballasts
Incandescent globes Compact fluorescent Advantages
Pools and recreation facilities globes • lower energy use
Pools, spas and recreation facilities can be • wide range of colours and sizes
popular with guests, however these areas • long life
can also significantly increase energy • will fit existing light sockets
consumption and costs. Implementing • and fittings
energy efficiency best practices guidelines in • dimmable versions now available
recreation areas can minimise your Low voltage halogen Compact fluorescent Advantages
operating costs while maintaining guest lights globes designed for • lower energy use
amenities9,12. recessed and track • cheaper globes
lighting Disadvantages
>> Keep pools and spas to the minimum
• requires new fittings
temperature level required for comfort
• light output not as strong, may need
>> For indoor pools, keep air temperature 1°C additional bulbs
above water temperature to minimise
Low voltage halogen 35 w infrared coated Advantages
evaporation
lights (IRC) lamps • lower energy use
>> Clean and maintain pool filters regularly
Low voltage halogen Light emitting diode Advantages
>> Consider installing solar heating unit for lights (LED) lamps • lower energy use
pools • longer life globes
>> Install timers in saunas and steam rooms Disadvantages
to switch off the heat when not in use • relatively new products, availability limited
>> Display signage requesting guests switch • more expensive globes
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S E C T I O N 3
Energy Efficiency
New systems than make improvements later in the life of Transportation
the building.
>> Consider upgrading older and inefficient >> Encourage and incentivise staff to utilise
systems, which can typically pay for Insulation public transportation
themselves through energy and cost >> Install insulation in exterior walls, wall >> Consider purchasing hybrid and diesel
savings cavities and ceilings vehicles
>> When purchasing a new HVAC system, >> New technology has made the installation >> Regularly service vehicles
make sure it is the most energy efficient of insulation into existing buildings much >> Keep tyres inflated to correct pressure
model easier and less expensive >> Utilise GPS systems to determine the
>> Consult www.energyrating.gov.au for >> Install interior blinds/shades to provide most efficient route and drive time
energy efficiency ratings additional shade and minimise heating >> Use telecommunications rather than
>> When purchasing a new system, be sure it effect of sunlight travelling to meetings
is the appropriate size for your space and
Roofing >> Encourage and organise carpooling for
use requirements. Systems that are too
>> Install roof insulation staff
large or too small will not only waste
energy but also increase your energy costs >> Consider radiant barriers and cool roofing >> Provide guests with public transport maps
that reflects the Sun’s radiant energy, and and timetables
Offices saves money on air conditioning
In Australia, office equipment consumes at >> Consider installing solar panels
least 5% of all electricity and directly and Australian Business Limited
Windows and doors
indirectly generates 9-11 million tonnes of Apprentice Centre (ABLAC)
CO2 each year. For a typical piece of office >> Seal gaps around window and doorframes
with caulk – Green Fleet Case Study
equipment, about 85% of the total energy is
used during operation mode and active >> Check window and door weather ABLAC has significantly reduced its
standby mode14. stripping, replace if missing, cracked or transportation carbon emissions and
hard fuel consumption by purchasing more
>> Switch off equipment everyday when not efficient vehicles and offsetting the
in use >> Close gap under exterior doors if you can
carbon emissions. By upgrading 80
see daylight underneath
>> Switch off equipment at the wall – most vehicles to more fuel efficient models,
office equipment still uses a small amount >> Install double or triple pane windows ABLAC has reduced its carbon
of energy even when it’s turned off >> Install window glazing, films or tinting emissions by almost 100 tonnes/year
>> Disable screensavers and use the ‘power >> Insulate window frames and reduced fuel consumption costs by
save’ mode on computers Design 20%. The remaining carbon emissions
have been offset by planting trees
>> For a new facility, employ passive solar
Building envelope design and orientation, that is positioning
through the Green Fleet program.
Did you know about two thirds of heat can a building to take advantage of the sun’s
be lost through the average hospitality natural heating and light energy as well
industry building?9 Making building as shade
upgrades such as adding insulation and >> Optimise green interior design techniques
window glazings can improve energy to minimise light, heat and cooling needs
efficiency and reduce your overall operating
>> All new building work must comply with
costs.
the Building Code of Australia energy
Building envelope energy efficiency efficiency provisions
improvements are important considerations
when your facility is being upgraded. Over
the life of a building the upfront costs of
energy efficiency improvements will
frequently pay for themselves through
energy savings. In the case of new
construction, it is less costly and more
efficient to “do it right the first time” rather
Table 9. Typical water and cost savings achieved by installation of low flow
pre rinse spray valve6
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S E C T I O N 3
Water Efficiency
Bathrooms and guest rooms Hand basins Table 10. Water efficiency checklist12
In most hotels and motels, the majority of >> Install WELS efficient mixer taps Water efficiency Checklist
water usage occurs in guest rooms16. (combined hot and cold) with a flow rate
Use this checklist to determine whether the
Therefore, significant water cost and of 6L/min and an aerated flow fixtures within your facility are water efficient.
conservation savings can be achieved by >> Check tap flow rates – more than 10L/min
implementing few guest room equipment are high flow, wasting unnecessary water Item Specification
upgrades and conservation awareness >> Whilst sensor taps appear good, they need Hand basins Flow rate = 6 L/min or less
initiatives without compromising comfort. to switch off within 6 seconds, but Hoses With trigger-operated spray gun
generally they waste more water than
Toilet 25% manual taps Showers Flow rate = 9L/min or less
>> Check hot water temperature has not Toilets Dual flush 4.5 - 6/3 L cistern
Basin 9% Showers 56% been set too high Urinals Manual or sensor operated flush
Showers Irrigation Drip irrigation system
Install water efficient 9L/min aerated
showerhead, look for high WELS rating Cleaning
If showerhead flow rate is greater than 13L/ >> Review cleaning practices with staff to
min it should be replaced ensure toilet flushing and length of time
To get a sense of greater pressure, install running showers and taps are kept to a
aerator to allow air to be pulled in for the minimum
pressure sensation Guest involvement
Urinals >> Let guests know about your
>> Cistern size should be 7L or less environmental and water conservation
Cleaning 10% efforts so they can be involved
>> Manual urinals generally use less water,
Note: Shower usage includes bath usage
although depending on the size of the >> Post signage in guest rooms requesting
facility this option may not always guests to reuse towels and linens to
appropriate reduce energy and water consumption
Figure 10. Typical water usage required for laundry services
in hotel guest room16 >> Check sensors are placed directly above
the urinal so that people using basins or
toilets do not accidentally trigger the
Toilets sensor
>> Install dual flush toilets, 4.5-6L cisterns >> Some sensors when they fail, fail in the
with a half flush (3L) option open position, meaning they are
>> Check the back of the toilet bowl; if there constantly flushing
are signs of small leaks, get them fixed as >> Waterless urinals are available either with
a small leak eventuates into a bigger one a cartridge or cube. If considering this,
>> If toilets are connected directly to a flush note that it works best with wall mounted
valve (that is, no cistern) then ensure urinals and they still require maintenance,
flush is 5 seconds or less new cleaning regimes and used only in
>> Consider reducing the water level of high well-ventilated areas
volume toilets. Note: if cistern is 9L or
13L, do not reduce the water level in the
cistern by more than 2L as the bowl is
designed to require more water
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Figure 12.
Restaurant Waste Generation
(A) Total waste stream The two graphs above indicate the average restaurant sends large proportions of food,
(B) Total waste to landfill19 paper and cardboard to the landfill rather than being recycled or composted.
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S E C T I O N 3
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S E C T I O N 4
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S E C T I O N 4
Continuous
activities, both directly (onsite and internally
to assure customers of the quality of offsets
produced emissions) and indirectly (offsite
they are purchasing. For more information
and externally produced emissions such as
on carbon offsets, visit the Department of
Climate Change Greenhouse Friendly
program website at: http://www.
those resulting up and down the supply
chain). This process requires a life cycle
analysis (LCA) of your business operations
Improvement
climatechange.gov.au/greenhousefriendly/
and products to ensure all critical
Whilst purchasing carbon offsets is an components are accounted for in the carbon Sustainability is a journey that does not end
effective tool in managing the carbon footprint. An LCA assesses the with the installation of lighting motion
emissions of your business, it is only one environmental impacts associated with detectors or recycling, it is a continuous
aspect of reducing your company’s carbon products, processes and services throughout process throughout the life of your business.
emissions. Implementing efficiency its life cycle, from the extraction of the raw No matter how efficient or innovative your
programs and initiatives to avoid and reduce materials through to processing, transport, organisation becomes, there will always be
carbon emissions in the first place is a use, reuse, recycling or disposal. LCA’s developments and new technologies that
critical step prior to investing in carbon require specific and well researched will be able to further the sustainability of
offsets. Higher efficiency will also reduce information and may be quite resource your business. Sustainability should be
the amount of offsets required, saving you intensive depending on the nature of your viewed as a continuous process rather than
money overall. business and could require an external a destination. This mindset will help
consultant. position your business to always seek
process and efficiency improvements,
positively influence and educate staff and
customers, save time and money while also
preserving the environment and reducing
carbon emissions.
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S E C T I O N 5
Funding Opportunities
There are some excellent funding Renewable Energy Development Fund Public Facilities Program
opportunities to manage climate change,
The Renewable Energy Development The Public Facilities Program under the NSW
whether it is to clean up production
Program under the NSW Climate Change Climate Change Fund provides $30 million
processes or install efficient lights. The
Fund provides $40 million over five years to for water and energy saving projects in
Government is providing plenty of
support projects which are expected to lead facilities which are open to, and frequently
opportunities to help your business become
to large scale greenhouse gas emission accessed by, the public including schools,
more sustainable.
savings in NSW by: either demonstrating community buildings, sporting facilities,
Green Business Program renewable energy technologies in NSW or museums and art galleries.
supporting the early commercialisation of
The NSW Green Business Program is a Enterprise Connect
competitive fund supporting businesses that renewable energy technologies in NSW.
Enterprise Connect provides comprehensive
reduce water and energy usage. It has been Renewable Energy Equity Fund support to Australian small and medium
available for a number of years to NSW
The REEF program is a specialist renewable sized enterprises (SMEs), to help them
businesses and supports any project that
energy equity fund based on the Innovation become more innovative, efficient and
will ultimately save either/both water
Investment Fund (IIF) model. It provides competitive. www.enterpriseconnect.gov.au
and energy.
venture capital (equity) to assist small
Export Market Development Grants
Energy Efficiency for Small companies to commercialise R&D in
Businesses Program renewable energy technologies. The Export Market Development Grants
(EMDG) scheme offers financial assistance
The NSW Department of Environment and Low Emissions Technology and for aspiring and current exporters.
Climate Change’s new Energy Efficiency for Abatement Administered by Austrade, the scheme
Small Business Program is available to supports a wide range of industry sectors
The Low Emissions Technology and
businesses that use up to $20,000 in and products, including inbound tourism
Abatement (LETA) initiative is a $26.9
electricity a year. To sign up for the Energy and the export of intellectual property and
million measure to reduce greenhouse gas
Efficiency for Small Business Program or for know-how outside Australia. To access the
emissions over the longer term by
more information contact Business scheme for the first time, businesses need to
supporting the identification and
Partnerships at 1300 361 967 or email have spent $15,000 over two years on
implementation of cost effective abatement
sustainbus@environment.nsw.gov.au eligible export marketing expenses. The
opportunities and the uptake of small scale
Climate Ready Program low emission technologies in business, Export Market Development Grants
industry and local communities. program:
The Climate Ready program is a competitive
grants program providing grants from Re-tooling for climate change >> Encourages small and medium sized
$50,000 up to $5m on a matching funding Australian businesses to develop export
This is the Federal Government’s $75 million markets
basis to support research and development,
Re-tooling for Climate Change grants
proof-of-concept and early-stage >> Reimburses up to 50 per cent of expenses
program with grants for small and medium
commercialisation activities to develop incurred on eligible export promotion
sized manufacturers ranging from $10,000
solutions to climate change challenges. This activities, above a $15,000 threshold
to $500,000 to help manufactures reduce
program is also being administered through >> Provides up to seven grants to each
the environmental impact of their
AusIndustry. eligible applicant
production processes. It is being
Green Building Fund administered through the AusIndustry.
The Green Building Fund initiative is
designed to help Australian businesses
implement cost saving energy efficiency
measures through retrofitting and retro-
commissioning of existing commercial office
buildings. The program will also provide
financial support to relevant industry
associations and other non-government
organisations for building related efficiency
and skill training.
Complementary Information
Available on the NSWBC website includes:
1. Top 10 tips for being efficient
2. CPRS fact sheets
3. CPRS survey results
4. What is means to be green
5. Podcasts
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S E C T I O N 5
Glossary
Adaptation – initiatives and measures to Green power – generic name given to Sustainability – form of progress, process or
reduce the vulnerability of natural and electricity generated from clean and development that meets the needs of the
human systems against climate change renewable energy sources. Green power present without compromising the ability of
effects. sources can include solar (photovoltaic and future generations to meet their needs.
Base building – central services and thermal), wind power, new hydro on existing Sustainable development – development
common areas of a building. dams, biomass, wave energy, landfill gas, that meets the needs of the present without
etc. compromising the ability of future
Baseline – assessment conducted in order
to determine the current resource use of an Greenhouse effect – the absorption of solar generations to meet their own needs.
organisation, specifically for energy, water energy due to accumulation of greenhouse (Brundtland Report 1987)
and waste. The baseline assessment is used gases in the atmosphere. Tenancy – Office space within a building
to determine how effective various aspects Greenhouse gases (GHGs) – gases covering tenant light and power only. This
of an action plan have been in terms of regulated under the Kyoto Protocol, may include tenancy air-conditioning if this
improving resource efficiencies. determined to be the main contributors to has been installed to service particular
Carbon dioxide equivalent (CO2 - e) – the the enhanced greenhouse effect. The tenant loads, but does not include central
universal unit of measurement used to principle gases are carbon dioxide (CO2), services normally provided by the landlord.
indicate the global warming potential (GWP) methane (CH4), nitrous oxide (N2O), Triple bottom line (TBL) – takes into
of each of the 6 greenhouse gases. It is used hydrofluorocarbons (HFCs), perfluorocarbons account the effects a business’s activities on
to evaluate the impacts of different (PFCs) and sulphur hexafluoride (SF6). the environment and society as well as on
greenhouse gases. Key performance indicators (KPIs) – an the conventional economic bottom line. An
Carbon neutral – a term used when an information tool used to measure trends and underpinning concept of sustainability and
organisation has reduced the net amount of progress. Indicators provide a snapshot of a sustainable development
carbon dioxide equivalent it emits to zero. current situation and the means to observe Whole building – includes all energy
changes over time. Example, energy usage entering the building used for providing
Carbon offset – a financial instrument that for a unit of production (kWh/product).
represents a reduction in greenhouse gas services to the occupants of the space.
emissions, typically converted to the carbon Kyoto Protocol – specifies the level of
equivalent. Carbon offsets are generated emissions reductions, deadlines and
through emissions-reducing or energy methodologies that signatory countries are
efficiency projects such as tree planting or to achieve. Kyoto Protocol was ratified by
renewable energy. Australia in 2007.
Ecotourism – travel to natural areas that Life cycle assessment – determines the
conserves the environment and improves the total quantities of resources that go into
well-being of local people. products from the production of their inputs
to the waste they produce when disposed or
Global warming – progressive gradual rise recycled.
of the Earth’s surface temperature thought
to be caused by the greenhouse effect and Mitigation – actions to reduce greenhouse
responsible for changes in global climate gas emissions and to enhance carbon sinks
patterns. aimed at reducing the extent of global
warming.
Global Warming Potential (GWP) – index
that compares the relative potential of the 6 Renewable energy – electricity generated
greenhouse gases to contribute to global from low or no-emission sources that are
warming, i.e., the additional heat/energy indefinitely renewable, such as wind, hydro
which is retained in the Earth’s ecosystem and solar.
through the release of this gas into the
atmosphere. Carbon dioxide (CO2) has been
designated a GWP of 1 and Methane (CH4)
has a GWP of 23.
Organisation Name
To be completed for all sites that are included in the organisations sustainability Action Plans
Site Description Normal operation Variation from normal operation
Address 123 Sydney Street 321 Newcastle Street
Sydney Water Account number 12 23456 789 987 65432 21
Baseline start date 1-Jan-2006 1-Jan-2006
Baseline end date 1-Jan-2007 1-Jan-2007
A = baseline water use per annum (kL) 50,000 50,000
Business Activity Indicator Tonnes Tonnes
B = Quantity of site business activity indictor per annum 1,800 2,000
(corrected for variations)
Is baseline representative of normal water use (Yes/No) Yes No
If no, description of variation (i.e., restrictions, shutdowns, Plant shutdown for
refurbishments, etc) (July – August 06)
C = Impact of variation on water use (i.e. variation from 0 -8,000
normal) kL per annum
D = A - C baseline water use corrected for variation (kL) 50,000 42,000
E = D/B baseline water use key performance indictors (KPI) 27.8 21.0
Baseline KPI units kL/tonne kL/tonne
Table adapted from NSW Government Guidelines for Water Savings Action Plans 200522
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S E C T I O N 5
Organisation Name
To be completed for all sites that are included in the organisations sustainability Action Plans. Energy
consumption should be reported in most appropriate units – i.e., kWh, GJ, etc
Site number/name 1 2 3
Address 123 Sydney Street 321 Newcastle Street 456 Ballina Street
Energy provider Account number 123 4567 89 987 6543 21 654 4568 45
Baseline start date 1-Jan-2006 1-Jan-2006 1-Jan-2006
Baseline end date 1-Jan-2007 1-Jan-2007 1-Jan-2007
A = baseline energy use per annum (kWh) 50,000 66,000 65,000
Greenhouse Emissions Tonnes Tonnes
(see NABERS) 45 Tonnes 59 Tonnes 59 Tonnes
Business Activity Indicators m2 m2 tonnes
B = Quantity of site business activity 1,800 2,000 25,000
indicator per annum, corrected for variation
Is baseline representative of normal energy Yes No No
use (Yes/No)
If no, description of variation (i.e., restrictions, Increased energy Decreased energy
shutdowns, refurbishments, etc) consumption due to office consumption due to
refurbishment for 2 months March 2006 unscheduled
shutdown
C = Impact of variation on energy use (i.e. 0 8,000 -3,000
variation from normal) kWh per annum
D = A - C baseline energy use corrected for 50,000 58,000 42,000
variations (kWh)
E = D/B baseline energy use key performance 27.78 29.0 2.48
indictors (KPI)
Baseline KPI units kWh/m2 kWh/m2 kWh/tonne
Table adapted from NSW Government Guidelines for Energy Savings Action Plans 2005 23
A simple alternative waste baseline determination method is to weigh waste materials over
ten normal, consecutive working days. Then extrapolate weight measurements over the
month or year to determine average waste generation. Certain times of the year, such as end
of financial year and school holidays, should be avoided when utilising this method. This
method can also be used separately for recycled materials.
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S E C T I O N 5
Appendix B
Walk-through audits Step 3: Building management Step 4: Conducting an audit
To conduct a walk-through audit and get a assistance The next step is to conduct a walk-through
better understanding of your business’s Prior to the physical audit of the site, meet survey with building operations personnel.
consumption patterns and opportunities for with the building operations and Use direct observation and measurements to
improvements, follow the basic steps below. maintenance personnel to discuss the audit complete the enclosed audit checklists as
and learn about the building’s operating you survey the facilities. Identify and record
Step 1: Establish baseline and KPI
systems and maintenance projects. One of all pieces of equipment that use water and/
Prior to the physical audit of the site, the objectives of an audit is to provide or energy.
determine your business’s resource use via information that will help the building As you walk through the premises, be sure
historical/current utility bills and establish a operations personnel run the facilities more to take notes of any outstanding questions
baseline for water, energy and waste. efficiently. Therefore, it is recommended or areas that need follow-up information or
Convert baseline into KPI units. you invite the building operations personnel expertise. Discuss the feasibility and
Step 2: Information gathering to participate in the walk-through audit. opportunities for efficiency improvements
The operations staff will also be able to fill with the building personnel as you go
Prior to the physical audit of the site, obtain you in on maintenance practices and any through the building, this will help you
or draw the building floor plan and mark the issues with the building. Developing a good develop a savings opportunity plan after the
location of sources of energy, water and working relationship with the building audit is complete. Do not tamper with or
waste disposal. This will help you map out operations personnel is important to getting adjust any control settings or equipment,
where resources are most necessary and the most out of the audit and identifying leave this to the professionals.
identify areas of inefficiency, such as additional savings opportunities.
constant lighting in rooms that are Please note, the enclosed checklists do not
infrequently used. include every single detail which can be
included in an audit; rather they aim to
identify the largest energy, water and waste
areas as well as provide alternative solutions
to improve efficiency.
Other instructions:
1. Mark the location of equipment, fixtures and amenities that need repair or maintenance on site plan
2. Note areas or equipment that require follow-up investigation, such as energy efficiency upgrades of lighting or HVAC system.
Other instructions:
1. Identify water flow rates for all toilets, urinals, showers, taps and sprayers. (Consult manufacturer’s user guide for toilets and urinals
and see flow rate test instructions below for showers, taps and sprayers)
2. C
ompare water flow rates to WELS ratings on Tables 16 and 17
3. If accessible, read water meters regularly and compare actual water use to the facility’s water reduction goal. Large water users should
read meters daily.
Information found during a visual waste audit will help determine the types and amounts of wastes that could be recycled, reused,
composted or avoided to begin with. If you already have a recycling program, this audit will let you know if additional communication and
efforts are necessary to maximise recycling and reduce waste.
The services detailed within this booklet are be supplied by NSW Business Chamber with financial support from the Australian Government. The information contained in this booklet is current as at March 2009.
Prices, benefits and services are subject to change at any time without notice. Please check with NSW Business Chamber for full and current details.