KIMBERLY BRADY

Cell (714) 600-3956 kbrady.cochran@yahoo.com

Objective:
Customer Service Representative, Bank Teller
Summery:
Experienced Teller with training and management responsibility in the banking f
ield, back ground includes large cash handling, auditing, new accounts. Explain
promote, or sell products or services such as travelers checks, savings bonds, m
oney orders, and cashiers checks, using computerized information about customers
to tailor recommendations. Cash shipments, Familiar with computer software: Enc
ore, Teller Insight, Navigator, ITI, Platform, POD/LIVE. Word and Excell, Power
Point Microsoft Office, Outlook, Receptionist duties.
Experience:
Customer Service/Money Center
02/2009-06/2010, Wal-Mart, Fayetteville, AR.
-Trained new associates in the best way to resolve customer complaints and retur
ns and remain within company policy.
-Check cashing, money services.
-Receive mortgage, loan, or public utility bill payments, verifying payment date
s and amounts due.
Customer Service Representative II with Supervising Responsibilities
02/2008-11/2008, First Bank, Irvine, CA.
-Cash checks and pay out money after verifying that signatures are correct, that
written and numerical amounts agree, and that accounts have sufficient funds.
-Explain promote, or sell products or services such as travelers checks, savings
bonds, money orders, and cashiers checks, using computerized information about
customers to tailor recommendations.
-Responsible for all new teller training.
-Exceeded in all Sales Goals top 15 for Regional Sales Contest.
-Monitor bank vaults to ensure cash balances are correct.
-Responsible for monthly audits and certifications.
Temp
09/2007-01/2009, 06/2010-Present BancForce, Irvine, CA.
-Citizens Business Bank: Trained new employees. Responsible for balancing branch
daily. Prepared branch audits and certifications on a monthly basis.
-RealServe: Inputting loan modifications. Responsible for calling clients to req
uest documents to complete loan applications.
-Pacific Mercantile Bank: Receptionist with letter of recommendation.
Teller Supervisor
01/2007-06/2007, Pacific Premier Bank, Newport Beach, CA.
-Count currency, coins, and checks received by hand or using currency counting m
achine, to prepare them for deposit or shipment to branch banks or the Federal R
eserve Bank.
-Identify transaction mistakes when debits and credits do not balance.
-Resolve problems or discrepancies concerning customers accounts.
-Monitor bank vaults to ensure cash balances are correct.
-Order a supply of cash to meet daily needs.
-Obtain and process information required for the provision of services, such as
opening accounts, savings plans and purchasing bonds.
Senior Teller with Supervising Responsibilities
03/2006-01/2007 Sunwest Bank, Tustin, CA.
-Order checks and cash cards.
-Count, verify and post armored car deposits.
-Process transactions such as deposits, ATM deposits, night drop and mail deposi
ts.
-Prepare and verify cashiers checks.
Merchant Teller with Supervising Responsibilities
1998-1999, Washington Mutual Bank, Huntington Beach, CA.
-Examine checks for endorsements and to verify other information such as dates,
bank names, identification of the person receiving payments and the legality of
the documents.
-Monitor bank vaults to ensure cash balances are correct.
-Responsible for all Large Cash Merchant Customers.
Merchant Teller with Supervising Responsibilities
1992-1995, Sanwa Bank, Anaheim Hills, CA.
-Order cash supply to meet daily needs.
-Receive and count daily inventories of cash, drafts and travelers checks.
-Carry out special services for customers such as ordering bank cards and checks
.
Education: El Dorado High School Placentia, CA. Diploma
Certifications and Salesmanship: New Accounts Training Seminar, Sales Seminars,
Courses in Check Fraud.
References upon request.